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Vacancy: Performance & Planning Manager We’re pleased to be advertising for a Performance and Planning Manager to support our Operations Team. This is a key role providing analytical insight, performance reporting, and leading timetable planning to ensure efficient service delivery. You’ll work closely with TfL and internal teams to manage changes, engineering works, and performance improvement initiatives. You’ll have the ability to turn complex data into meaningful insights, applying integrity and accuracy across all data processing and outputs to support decision-making at every level of the business. In this role, you will analyse and report on performance data, identifying trends and opportunities for improvement. You’ll produce internal and external performance reports and statistics, while leading the planning process for network routes, timetables, and engineering works. Working closely with TfL, you will manage timetable requirements and service changes, prepare and communicate alterations, and develop publicity materials. Additionally, you’ll provide support to the Control Room during periods of disruption and always ensure compliance with company policies. We’re looking for someone with an eye for detail and the ability to identify trends and patterns in data, supported by excellent IT skills. Experience with intermediate/advanced Microsoft Excel and Access is essential, and knowledge of Power BI will be an advantage. You’ll be confident, articulate, and a strong communicator (both verbal and written), with the interpersonal skills needed to build effective relationships across all levels within TOL and with our client, London Trams. Why Join Us? - You’ll be part of a dynamic team shaping the future of transport services, with the opportunity to work on high-impact projects and engage with key stakeholders. We offer a competitive salary and benefits package, along with the chance to make a real difference in service planning and performance management. Apply now and help us deliver exceptional transport solutions. How to apply: If you feel you can demonstrate that you have the personal qualities and skills for this role, please apply using the careers website.

Area Education Communications and Outreach Manager, South London Salary £40,000-£50,000 plus car allowance £6000, annual bonus and benefits. Location - Hybrid across Croydon, Sutton and Merton Hours - 40 hours per week When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who sees the world in a similar way, to take up an exciting Area Education Communications and Outreach Manager role in our ECO team. Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you're a driven, creative communications professional that cares about the environment and would enjoy working on recycling projects and engaging with the community to inspire change, this role will suit you perfectly. It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. The role is based in Croydon, Sutton and Merton, with regular visits to the Kingston and Hammersmith & Fulham sites for internal and client meetings as well as the company's head office in Kings Cross. Veolia employs flexible working, both at home and in the office depending on the needs of the business. What we can offer you: • 25 days of annual leave., • Access to our company pension scheme., • Discounts on everything from groceries to well known retailers., • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to., • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household., • One paid day every year to volunteer and support your community., • Ongoing training and development opportunities, allowing you to reach your full potential What you'll do This is an excellent opportunity for an experienced, creatively driven manager who is passionate about communications and the environment - someone who can demonstrate great leadership and project management, as well as people and budget management skills. The Area Education Communications and Outreach Manager will effectively manage and develop the communication and service development projects for contract and communication budgets for waste and recycling management contracts based in South London. The role reports to the Senior Communications Manager and sits within the regional senior leadership team. You will: • Develop and strategic annual communication plans that meet objectives and are deliverable, measurable, financially viable and agreed by client and contract management structures., • Be responsible for the management of Veolia and client reputation through the delivery of proactive and reactive media and social media engagement in line with processes., • Support and coach contract based officers within their own team to deliver plans and ensure that projects in their own area and across the region are aligned to be impactful and cost-effective., • Mentor Communications and Education Officers and managers, coaching them to improve their project planning, community engagement approach, and support them in achieving their personal goals., • Embed company culture (purpose and values) with own team and wider contract teams where needed. Compliance with all Health and Safety policies and procedures. What are we looking for? Essential : • Previous significant corporate media experience handling press enquiries, • Proven track record of achieving coverage in local and regional publications, • Experience translating content and key messages across multiple channels, • Understanding of social media, social advertising and digital communications, • Effective communication skills with experience in delivering behaviour change, • Experience in community engagement techniques and analysing results, • Strong stakeholder relationship building and customer management experience, • Project development and management experience, • Ability to contribute to and execute strategies supporting company objectives, • People and relationship management skills, • Performance management and effective delegation abilities Desirable : • Industry knowledge of recycling and waste management operations and practices, • Understanding of working with local authorities, • Experience in visual and textual content production across multiple formats, • Advanced understanding of data management and analysis, • Full clean UK driving licence (beneficial due to travel requirements) What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

We’re looking for a highly organised and customer-focused Network Technical Assistant to join our team in Bournemouth and play a pivotal role in supporting the delivery of safe, reliable and high-quality water services. In this fast-paced position, you’ll work closely with field teams, managers and partner organisations to plan work effectively, manage customer contact, and ensure compliance with performance and regulatory requirements. This role requires strong communication, excellent planning skills and the ability to juggle competing priorities while maintaining exceptional customer service standards. What You'll Be Doing: Effectively planning field team workloads in line with SLA requirements and understanding task priorities. Releasing jobs to partners through the system on time and ensuring compliance with financial and technical standards. Creating and updating work orders to support network workstreams. Managing requisitions, goods receipts and procurement activities to ensure materials and equipment are ordered efficiently and in line with company policy. Completing RAR maintenance workflows within agreed timescales. Supporting the Asset & Area Manager with diary management, meeting prioritisation and other administrative duties. Attending meetings as required and recording minutes and actions accurately. Meeting all agreed KPIs and statutory reporting requirements related to network operations administration. Making professional customer calls and recognising the CMEX impact of every interaction. Supporting the network team with resolving customer complaints or unwanted calls. Working collaboratively with other departments to ensure work is completed on time and information is shared appropriately. Planning and coordinating visits for Network teams and tracking jobs through to completion. Offering flexibility to work outside core hours during events, peak periods or customer-impacting situations. What We're Looking For: 5 GCSEs (or equivalent) including Maths, English and a Science subject at Grade C or above. Experience working in a busy office environment, ideally in a service delivery setting. Proven track record of delivering excellent internal and external customer service including handling difficult situations. Strong general IT capability including MS Office with the ability to learn new systems quickly. Ability to interpret and assess numerical/statistical information. Good local knowledge to support effective planning. Ability to multitask, prioritise, and manage multiple rotas. Innovative mindset with a willingness to question existing approaches. Self-motivated, able to work independently, and aware of when to escalate issues appropriately. What's In It For You? Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! £27,000 - £30,000 a year Closing Date : 11th December 2025 Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, JustAddWater.

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience. You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us. As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services. This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community. This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer. Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed. Key Duties and Responsibilities · Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base · Develop and produce volunteer recruitment and information material for our public events, website, and social media · Monitor and screen incoming volunteer applications and make first contact with applicants · Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days · Support with the development and delivery of a standardised volunteer induction. Volunteer Management · Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing. · Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project) · Conduct regular volunteer surveys and establish routes for volunteers to provide feedback. Volunteer Training · Schedule, plan, and organise group training days for volunteers to access and complete mandatory training · To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development. · To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary. · In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules) Volunteer Database Management · Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s). · Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR. Linkwork Project Support · Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users). · Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services. · In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible. · In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required. · In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions · Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff. · Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users. Stakeholder Management · Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members. · Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies. · Work on volunteer incentives, recognition and reward schemes across the year. Other Duties · Attend supervision and identify your own training and support needs with your supervisor. · Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries. · Keep up to date with best practice and legislation in the volunteer sector. · Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies · Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality) It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.

Job Description: Senior Care Coordinator Contract Type: Full-Time Reports to: Registered Manager Role Level: Senior Coordinator with future leadership potential Job Purpose The Senior Care Coordinator supports the Registered Manager in ensuring the smooth running of the branch, particularly in the delivery of complex care, rota management, compliance, and digital monitoring. This is a hands-on role where the postholder will carry out the full responsibilities of a Care Coordinator, but with additional senior duties. It is designed for someone with the ability and ambition to progress, act as a deputy when required, and provide strong operational support across the service. The ideal candidate will be highly organised, experienced in complex care coordination, confident with problem-solving, and capable of stepping into leadership tasks when needed—while still being very active in day-to-day coordination work. Key Responsibilities 1. Senior Coordination Duties (Hands-On Role) - Carry out all standard Care Coordinator duties (assessments, care planning, rota building, reviews, communication). - Take ownership of more complex packages to support safer delivery. - Handle escalations and more complex client concerns before they reach the Registered Manager. - Provide guidance to other coordinators and carers when required. 2. Deputy Support (When Required) - Step in for the Registered Manager during short-term...

• Closing date for applications Sunday 18th January at midnight, we may contact candidates prior to closing date** Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About The Business Unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview Of The Role Join our Heavy Civil Infrastructure Division as a Major Project Director and take charge of delivering complex, multi-disciplinary projects that shape the future of transport and civil engineering infrastructure. This is your opportunity to work at the forefront of major infrastructure development, leading high-performing teams and driving innovation on projects worth millions. If you thrive on challenge, leadership, and making a tangible impact, this role offers the platform to showcase your expertise and influence the industry. We are looking for a Major Project Director with a track record of delivering complex multi-disciplinary projects from concept design through to Detailed Design. You will be accountable for project team leadership and overall project delivery for multi-million-pound fees on major transport and civil infrastructure projects across the UK, and on occasion internationally. You will be involved in planning the design stage of infrastructure works as well as be responsible for the production and delivery of reliable design solutions. You’ll also play a leading role in client engagement and leading bids to secure future major project opportunities that will deliver our ambitious growth targets whilst meeting the objectives of our clients and their customers. Additionally, as an integral and senior member of the Heavy Civil Infrastructure team, you’ll contribute to the business and team’s professional development. Responsibilities Will Include • Lead profitable projects that deliver success for our clients and communities, • Develop a collaborative delivery approach across project teams, supply chain, partners, and client teams, • Deliver to budget, programme, and quality, • Enhance client satisfaction, • Undertake Project Reviews to foster continuous improvement and sharing lessons across projects In This Role, You’ll Be Accountable For • Championing industry leading techniques to improve safety and customer service to deliver the goals of our clients and their customers, • Delivery of projects to time, cost, and quality, • Fostering innovation in the delivery of design, digital and technical excellence, • Prompt billing and payment, • Monthly reporting on scheme progress, • Delivering client requirements and customer satisfaction Candidate specification Essential Academic, Professional Qualifications And Experience • Extensive experience of delivering major design projects in the project director and project manager roles (Design fees of greater than £5m), especially under a Design & Build contract, • Project, financial, programme and resource management skills, • Management / directing large project teams (over 100 people), • Ability to deliver to demanding schedules and targets, • Proven business development and marketing skills with demonstrable experience of writing winning proposals, • Excellent communication skills to be able to communicate targets, and priorities to staff, clients and partners, • BEng / BSc civil engineering (or related subject), • Chartered Engineer (or equivalent), • Member of the Institution of Civil Engineers (or equivalent), • Closing date for applications Sunday 18th January at midnight, we may contact candidates prior to closing date** UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We Offer Some Fantastic Benefits Including Health and wellbeing • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • Make a difference within our communities through our ___. Apply now, or for more information about our application process, click ___Location(s): Croydon, GB Manchester, GB Birmingham, GB Contract Type: Permanent Work Pattern: Full Time Market: Transport Discipline: Project programme and commercial management Job Ref: 12699 Recruiter Contact: Ainsley Anstess

Ready to find the right role for you? HGV Class 2 Driver/Team Leader Salary: £17.73 per hour / £35,956.44 per annum, plus Veolia benefits and pension Hours: Monday to Friday, 39 hours per week , 2:00pm - 10:00pm Location: 79 Holmes Rd, London, NW5 3AP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Sign-On Bonus: Receive £250 after 1 month of service, another £250 after 6 months of working with us, and £500 after 1 year of service! What we can offer you: • 20 days of annual leave, increasing to 21 days after 2 years, and 25 days after 5 years service., • Access to our company pension scheme, • Discounts on everything from groceries to well known retailers, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to, • One paid days leave every year to volunteer and support your community, • Drive a range of vehicles including 3.5T, 7.5T and Class 2 vehicles when required., • Ensure that the contractual obligations are completed in the required times as part of your daily duties., • Ensure all priority routes are completed as per contract and checked regularly throughout the day, • Assist your Manager to ensure that the daily checking of vehicles, barrows and other equipment checks are completed at the commencement of each shift and that the appropriate forms are correctly completed, • All employees are to be signed on and any reports relating to sickness, absenteeism or lateness are to be forwarded to the Manager, • Ensure that all staff are given the appropriate worksheet, round/beat sheet and map relating to their specific daily tasks with any amendments or variations and that they fully understand these tasks, • On completion of daily work, ensure Daily Log Sheets, used by you, are completed and forwarded to the Communications Room at the end of the shift to which they relate, • Ensure that the Depots and areas are kept in a clean, tidy and safe state at all times, • When required, deputise for your Manager - but any operational, disciplinary or financial matters are to be discussed with your Senior Manager before action is taken, • Undertake daily contract monitoring surveys and assist with generating associated reports as necessary Essential: • HGV Class 2 Licence, • Valid CPC and Tacho Card, • Experienced managing and leading a team., • Local Geographical knowledge, • Experience in using waste management systems including, but not limited to, Echo, • Experience working with local authority clients, • Effective Communication skills, • Prior experience working within waste management What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.PandoLogic. Keywords: Pick Up and Delivery Driver, Location: Orpington, ENG - BR6 0ER