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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Electrical Services Surveyor Location: St Albans, Hertfordshire, AL1 3JE -Flexible working options including Hybrid working Salary: £42,500 up to £46,871 inclusive annual salary up to 19.7 percent employer pension contribution plus essential car user allowance Hours: Full time, 37 hours per week Contract: Permanent About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council’s supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council’s housing stock. A degree in Building Surveying or equivalent work experience in a similar role is preferred with i.e. HNC/HND in Building Surveying/Construction or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers, • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions, • Flexible working options, • Staff Parking Permit, • Reimbursement of professional fees, • Comprehensive development and training, • Discounted membership at selected local sports and fitness centres, • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 08 December 2025 Interviews scheduled for week commencing: As soon as possible NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Engineer, Electrical Contracts Manager, Housing Electrical Engineer, M&E (Mechanical & Electrical) Project Manager, Building Surveyor (Electrical / M&E), Electrical Maintenance Manager, Electrical Compliance Officer, Property Services Manager, Electrical Engineer (Local Authority / Council Housing), Asset Manager (Building Services), Electrical Installation Manager, Building Services Surveyor, Repairs and Maintenance Manager, Fire and Security Systems Manager REF-225 143

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. This role is part of the Boxxe Group, specifically within CAE, a key division of the group. While the position is advertised under Boxxe, the successful candidate will be based on a CAE HQ in Hemel Hempstead. Your Mission 💪 As the CAE Infrastructure Technical Team Lead, you are responsible for overseeing the 2nd and 3rd line infrastructure support team within a managed services environment. The team oversees the technical infrastructure both within CAE and externally for our customers, ensuring it is maintained, secure, and available to meet business needs. This role involves leading a team, managing transition into service, and collaborating with other departments to resolve issues and deliver new services.You will work across a broad range of technologies, which include virtualisation (Hyper-V and VMWare), servers (both hardware and software) and be involved in supporting and deploying CAE’s back up and monitoring toolsets. This is very much a player/manager role that will require you to use both your technical and leadership skills. What you’ll be doing 🎯 • Ensuring the availability, security, and capacity of our customers’ and internal infrastructure, • Troubleshooting and resolving technical issues in a timely manner, • Managing the support of infrastructure solutions, • Managing the delivery of new services and changes to existing services, • Providing input into Service Transition and ensuring successful go-live of new contracts, • Managing the planning and execution of system and/or acceptance tests, • Developing and maintaining infrastructure standards and procedures, • Possessing in-depth knowledge of infrastructure technologies, including compute, storage, networking, and cloud platforms, • Working closely with the service desk, NOC teams, and other departments to resolve incidents and problems, • Collaborating with technical and business teams to proactively identify opportunities for service improvement and changes in the services delivered to our customers, • Driving a culture of customer intimacy and employee satisfaction in line with CAE values What experience we think you’ll need 🚀 • Microsoft MCSA or MCP Qualification, • ITIL Foundation or familiarity with ITIL or other service desk methodologies such as SDI, • Strong technical skills and knowledge of infrastructure technologies and associated hardware, software and support tools, • Strong working experience supporting Microsoft Server OS including AD & Group Policy, • Microsoft Exchange Administration & Support including Office365 Hybrid configurations, • Office365 Administration/Support including Exchange/Teams/SharePoint, • Virtualisation technologies (Hyper-V, VMware), • Previous experience using an ITSM Platform e.g Autotask, Service-Now etc, • Ability to plan, prioritise, and manage resources effectively, • Demonstrated experience in leading and/or managing technical teams, • Exposure to Microsoft Azure or AWS (Desired), • Citrix - Virtual Desktop/Apps, NetScaler (desired), • Office 365 Identity Management, Security & Compliance (desired), • Experience with SaaS monitoring solutions (LogicMonitor, ScienceLogic, SolarWinds) (desired) At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

Main purpose of post: The Cybersecurity Department provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. The role will involve using a diverse security toolset and the successful applicant will build extensive experience in all areas of cyber security. Daily tasks will involve the following: • Endpoint monitoring and analysis., • Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team., • Monitor and administer Security Information and Event Management (SIEM)., • Malware analysis and forensics research., • Understanding/ differentiation of intrusion attempts and false positives., • Investigation tracking and threat resolution., • Vulnerability identification & mitigation / remediation., • Compose security alert notifications., • Help develop cyber security process & procedures., • Advise incident responders & other teams on threat., • Triage security events and incidents apply containment and mitigation/remediation strategies., • Generate reports and document security incidents / events., • Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems., • Act as the point of escalation for the Service desk for security related tickets., • Analysis of weekly vulnerability scans and update relevant records., • Responsibility for the health, safety and wellbeing of yourself and colleagues in the workplace; supporting our journey to create an open and honest wellbeing culture. Key requirements for the role: Essential • A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results., • An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development., • Credible knowledge/experience in Microsoft Windows Operating Systems., • Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server., • Capable of effectively multi-tasking, prioritizing work, and handling competing interests, • Capable of analysing information technology logs and events sources preferred, • Working knowledge of data storage systems, data backup and restoration methods., • Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs), • A team player with good work ethic, communication skills and a professional who maintains customer-service based approach., • Ability to work independently while managing support to a high standard, • Contribute credibly to IT department’s delivery of SLAs and other support targets, • Self-motivated to advance own knowledge & gain formal qualifications, • Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence, • Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing, • Knowledge of Cloud computing, computer network defence, identity management, incident management and network security., • Significant experience within a SOC environment., • Incident response experience, • Qualification / Certification in Cyber Security Desirable • IT Qualifications / Certifications such as CompTIA A+, Network+, Security+, • IT Helpdesk experience or knowledge, • Cyber Security Operation Centre experience, • Qualification / Certification in Cyber Security Person Specification: • Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels., • Customer Focus. Understands what the customer needs and then works to exceed their expectations and meeting their individual needs., • Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results., • Personal Responsibility & Credibility. Take personal responsibility for making things happen and achieving results, working with their line manager. Displays commitment, accountability and conscientiousness. Acts with integrity., • Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources, • Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific task and objectives will be agreed on an on-going basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager in order to meet the operational needs of the business.

TEAM The ITSO (IT Services and Airline Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet’s future growth plans and ambitions. I&O Workplace Products are part of the ITSO organisation and aimed at enhancing productivity, communication, and efficiency within an organisation. These products consist of: • Productivity & Collaboration – aimed at enhancing productivity, communication, and efficiency within an organisation enhance teamwork by enabling seamless communication and real-time sharing of resources, ultimately driving efficiency within organisations., • Adoption & Automation – Automation streamlines repetitive tasks, allowing employees to focus on higher-value activities and improving., • Workplace Equipment – IT equipment delivers essential functionalities to the workplace by facilitating all of the above Each Product is accountable for the end-to-end delivery of business outcomes and the Product teams are expected to demonstrate a proactive work mindset in addressing easyJet’s priorities. JOB PURPOSE The IT Service Assurance Specialist is responsible for the effective execution of the service integration strategy and processes within the Productivity & Collaboration team, enabling trust, velocity, scalability, and efficiency of the product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the Product Lead for P&C, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include: • Incident Management: Manage and resolve incidents to reduce business disruptions., • Major Incident Management: This role additionally operates on-call within scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work., • Problem Management: Prevent recurring incidents to enhance system stability., • Service Continuity, Design, and Transition: Ensure service availability and oversee the lifecycle of service design and implementation., • Change and Capacity Management: Streamline change processes and optimize resource utilization., • Service Catalogue and Knowledge Management: Maintain an updated service catalogue and manage knowledge for accessibility and compliance., • Configuration Management: Manage and map configuration items to services. 2. Risk & Compliance Management: • Manage asset, patch compliance, and disaster recovery planning to ensure product integrity and compliance. 3. Strategy & Planning: • Align service integration strategies with product objectives., • Assess service delivery issues and ensure smooth service transitions. 4. Value & Performance Management: • Monitor and enhance the value delivered by product processes, supported by the Value and Performance team. 5. Leadership Management: • Collaborate with the Service Integration Lead and the Community of Practice to drive process improvements and feedback implementation. KEY SKILLS REQUIRED • Extensive experience within an IT department providing cross-functional IT management capabilities., • Experience in IT governance, including experience in policy definition and process improvements within a large or complex organisation., • Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams., • Understanding and experience in IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)., • Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience., • Planning & orchestration skills: planning across product and platform teams, roadmap creation, scheduling, • Experience ensuring quality management incl. quality assurance, risk management and process improvement methodologies., • Data-savvy: strong data analysis skills., • Proven stakeholder needs’ analysis and stakeholder communication and management skills., • Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role. What you’ll get in return: At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence. We offer: • Competitive base salary, • 20% bonus potential., • 25 days holiday, pension scheme, life assurance, and a flexible benefits package., • Discounted staff travel scheme for friends and family, • Annual credit for discount on easyJet holidays, • ‘Work Away’ scheme, allowing you to work abroad for 30 days a year, • Electric vehicle lease salary sacrifice scheme Location & Hours of Work We operate a hybrid working policy of 40%-60% of the month spent with colleagues. We look forward to your application and the possibility of you flying high with our team! Application Process: Interested candidates should apply through our careers portal. Reasonable Adjustments: At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation

SERVICE & COMPLIANCE MANAGER Contract: Healthcare Location: Luton (LU4 0DZ) Contract Type: Full Time, Permanent Hours of work: 37.5 hours per week We are seeking a proactive and detail-oriented Service & Compliance Manager to oversee contractual compliance, health and safety, and training functions at Luton and Dunstable Hospital. This pivotal role ensures that services are delivered in line with legal, statutory, and contractual obligations, while fostering continuous improvement and operational excellence. Job Description As the Service & Compliance Manager, you will be responsible for ensuring the contract operates within legal and statutory frameworks and meets all performance criteria. You will manage internal audits, compliance reporting, and service delivery monitoring, particularly within the Security service. The role also involves coordinating health & safety initiatives, training programs, and supporting the development of business systems and procedures. Key Responsibilities • Monitor and report on statutory and legislative compliance across the contract, • Manage internal audits and support service departments in improving audit scores, • Oversee performance management systems and ensure accurate reporting, • Act as the first-line technical IT interface for service-related systems, • Compile and present monthly client and risk reports, • Champion health & safety initiatives and maintain the site Health & Safety Plan, • Coordinate training needs, audits, and staff development programs, • Participate in contract extension activities and build strong client relationships, • Lead and motivate staff, ensuring effective delegation and incident management About You • Excellent report writing and communication skills, • IT skills with knowledge of MS Excel and PowerPoint, • Previous experience in scheduling/rostering, • Management experience at Site Supervisor or Site Manager level, • Experience in healthcare services (desirable), • Compliance and Health & Safety auditing experience The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is Proud To Be A Diverse & Inclusive Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Job Role: Senior Recruitment and Onboarding Partner Location: Luton/New Milton Office – Regular travel to other offices Hours: Monday to Friday, 35 hours per week At Innovus we are committed to delivering market leading solutions and professional services and as a Senior Recruitment and Onboarding Partner, you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job The Senior Recruitment and Onboarding Partner plays a key strategic role in shaping and delivering effective recruitment and onboarding across Innovus. Working closely with the Head of HR and senior leaders, the role designs and implements recruitment strategies aligned with both immediate and long-term workforce needs. It drives talent attraction through diverse sourcing channels, proactive engagement, and inclusive hiring practices, while enhancing employer brand and candidate experience. The role also oversees onboarding activities, including conducting weekly calls with new starters to ensure a smooth transition into the business. In addition, it supports and upskills hiring managers, maintains strong stakeholder relationships, and manages agency usage and financial control. With responsibility for managing a Resourcing Partner, the role ensures balanced workloads, service excellence, and continuous improvement through data analysis, benchmarking, and process optimisation. Main Responsibilities • Recruitment Strategy: Partner with the Head of HR and senior leaders to develop and implement recruitment strategies that meet both immediate and long-term talent needs., • Stakeholder Engagement: Build and maintain strong relationships with the Head of HR, senior leaders, and hiring managers to understand recruitment priorities and align hiring plans with business objectives., • Talent Attraction & Sourcing: Leverage multiple recruitment channels, including job boards, social media, professional networks, and industry events to attract high-calibre candidates. Actively promote inclusive hiring and Innovus’ diversity goals., • Candidate Experience & Onboarding: Deliver an exceptional candidate experience from initial contact to onboarding. Run weekly welcome calls with new colleagues and ensure onboarding materials and presentations are kept up to date., • Employer Branding: Manage and enhance Innovus’ employer brand, including maintaining Glassdoor presence, responding to feedback, and ensuring brand messaging aligns with organisational values., • Hiring Manager Support: Upskill and support hiring managers in interview techniques, inclusive hiring practices, and provide constructive candidate feedback., • Continuous Improvement & Data Analysis: Identify opportunities to improve recruitment processes, implement best practices, and use data to inform decisions and drive efficiency., • Financial Control & Agency Management: Oversee agency usage, ensuring cost-effective recruitment, particularly for entry-level roles, and maintain an up-to-date Preferred Supplier List (PSL)., • Team Management: Manage the workload and objectives of the Resourcing Partner, ensuring service standards are maintained and workloads are balanced., • Events & Travel: Attend job fairs across the UK and travel to all Innovus offices (New Milton, Croydon, London, Worcester, Torquay) as required., • Benchmarking: Keep abreast of market trends and benchmark recruitment practices to ensure Innovus remains competitive in attracting talent. Experience: • Proven experience in in-house recruitment across diverse business areas., • Strong people management and leadership skills, with experience overseeing recruitment teams., • Expertise in developing and delivering talent attraction and onboarding strategies., • Skilled in stakeholder engagement and relationship management at all levels., • Knowledge of inclusive hiring practices and promoting a positive candidate experience., • Strong analytical and organisational skills with attention to detail., • Confident in process improvement, data-driven decision-making, and vendor management. Technical & Interpersonal Skills: • People-focused: strong interpersonal skills and a natural “people person” who can build relationships across all levels., • Presentation & Delivery: confident in delivering presentations, facilitating workshops, and leading recruitment-related sessions., • Technical proficiency: skilled in Microsoft PowerPoint and other MS Office tools for reporting, presentations, and data analysis., • Recruitment systems: experience using ATS and CRM tools to manage candidate pipelines and recruitment processes; experience with Eploy is an advantage., • Communication: excellent written and verbal communication skills, able to influence and engage stakeholders effectively Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

Support Worker (Assistant Resident Coach) Salary: £25,000 - £26,000 – dependent on experience (Pro rata) Permanent, Part Time 22 hours a week (Monday to Friday) Full clean driving licence and access to your own vehicle for work purposes required ideally. Our client is a not-for-profit housing association located in Luton. We are looking for an experienced Support Worker to join a growing company. Purpose: Support Worker As an Assistant Resident Coach you will be the primary supporter for residents working with the Resident Coaches to deliver the best possible outcomes for our residents; utilising psychologically informed ways of working to provide a service which is flexible and adaptive to the changing needs of customers and the team. Responsibilities: Support Worker • Comprehensive delivery of the service to residents., • Work in a psychologically informed way, coaching residents in a person-centred way., • Working collaboratively with the Resident Coaching Team to support each other to ensure that residents always receive a consistent standard of positive attitude and appropriate behaviour in the delivery of the service., • Carry out holistic assessments of new residents following referrals, devise and implement support plans and risk management plans., • Carry out daily recordings to evidence the support given and ensure the internal system reflects any changes relating to the resident., • Efficiently liaise with other professionals when needed such as social workers, solicitors, translators, police and education providers., • Conduct daily coaching sessions., • Support all residents on-site and manage your own case load of clients by organising and conducting coaching sessions, attending professionals’ meetings, making referrals to external agencies if needed and offering person-centred support., • Think creatively and practically to deliver the best possible support., • Provide assistance relating to benefit claims and personal contribution charges., • Support residents to learn independent life skills to enable a successful, planned move-on into the community., • Participate in reflective practice sessions with the team with regards to supporting residents with complex needs., • Utilise knowledge, skills and experience to recognise difficult or challenging resident situations and use appropriate skills to support colleagues to influence and bring about positive change to the residents’ behaviour., • Ensure residents are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to participate in service improvements., • Attending networking and partnership meetings to gain support and ideas from external organisations., • Understand and follow policies and procedures always, including Health and Safety, Fairness, Lone Working, SOVA and Child Protection, reporting any concerns as required under legislation and Local Authority procedures., • Take responsibility for undertaking the appropriate level of Disclosure and Barring Service (DBS) check every 3 years, updating your manager of any changes in your status. Skills / Experience – Support Worker • Working with vulnerable people, • Awareness/understanding of social issues such as homelessness, well-being, support services, affordability, • Psychological insight, • Diversity/equalities, • Empathy, • Personal resilience, • Listening skills, • Excellent communicator - building trust, • Creative thinker, problem solver, • Confident decision maker, • Self-motivated/accountable, • Self-management/collaboration with others, • Planning skills, • Excellent literacy, • Good IT literacy, digitally inclusive

Support Coach (Women and Children) Salary: £24,000 - £26,000 – dependent on experience Permanent, Full time 37hrs a week, including approximately 1 in 4 weekends. Mixed Shift Patterns 7am-3pm, 9am-5pm, 11am-7pm Our client is a not-for-profit housing association located in Luton. We are looking for an experienced Support Worker to join a growing company. Purpose: Support Worker As a Support Coach, you will be the primary supporter for residents, working to deliver the best possible outcomes for our residents; utilising psychologically informed ways of working to provide a service which is flexible and adaptive to the changing needs of customers and the team. The role covers a mother and baby unit and other all-female hostels. This position is open only to females due to the role and the genuine occupational requirement. This is in accordance with the Equality Act 2010, Part 1, Schedule 9. Responsibilities: Support Worker • Comprehensive delivery of the service to residents., • Work in a psychologically informed way, coaching residents in a person-centred way., • Working collaboratively with other Support Coaches to support each other to ensure that residents always receive a consistent standard of positive attitude and appropriate behaviour in the delivery of the service., • Carry out holistic assessments of new residents following referrals, devise and implement support plans and risk management plans., • Carry out daily recordings to evidence the support given and ensure the internal system reflects any changes relating to the resident., • Efficiently liaise with other professionals when needed such as social workers, solicitors, translators, police and education providers., • Conduct daily coaching sessions., • Support all residents on-site and manage your own case load of clients by organising and conducting coaching sessions, attending professional's meetings, making referrals to external agencies if needed and offering person-centred support., • Think creatively and practically to deliver the best possible support., • Provide assistance relating to benefit claims and personal contribution charges., • Participate in reflective practice sessions with the team with regards to supporting residents with complex needs., • Utilise knowledge, skills and experience to recognise difficult or challenging resident situations and use appropriate skills to support colleagues to influence and bring about positive change to the residents’ behaviour., • Ensure residents are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to participate in service improvements., • Attending networking and partnership meetings to gain support and ideas from external organisations., • Understand and follow policies and procedures always, including Health and Safety, Fairness, Lone Working, SOVA and Child Protection, reporting any concerns as required under legislation and Local Authority procedures., • Take responsibility for undertaking the appropriate level of Disclosure and Barring Service (DBS) check every 3 years, updating your manager of any changes in your status. Skills / Experience – Support Worker • Working with vulnerable people, • Awareness/understanding of social issues such as homelessness, well-being, support services, affordability, • Psychological insight, • Diversity/equalities, • Empathy, • Personal resilience, • Listening skills, • Excellent communicator - building trust, • Creative thinker, problem solver, • Confident decision maker, • Self-motivated/accountable, • Self-management/collaboration with others, • Planning skills, • Excellent literacy, • Good IT literacy, digitally inclusive

Job Title: Authorising Engineer Salary: £75,000 to £85,000 + Car Allowance £5k, Plus Pension, Private medical etc... located:- Hertfordshire with some additional coverage in Cambridgeshire and Southern Midlands Job Purpose:- The Authorising Engineer ensures compliance with statutory and legislative requirements for electrical and mechanical systems. This involves developing and auditing Safe Systems of Work (SSoW), conducting risk-based technical audits to identify and address technical risks, providing technical support, mentorship and assessment of Authorised Persons and Competent Persons, and enhancing technical compliance and assurance by identifying improvement opportunities across all related technical disciplines. Duties/Responsibilities Professional Technical Assurance Support: • Provide expert technical assurance support to the British institution in the multinational biotechnology sector, assisting the Head of Technical Operations through the Senior Authorising Engineer (SAE) across the People, Policy, and Process pillars., • Provide wider AE support to the FEC Utilities, Pharmaceutical and Life Sciences, and Industrial and Manufacturing sectors as required by the Operations Director. People: • Develop and deliver the Facilities Engineering Contractor (FEC) Technical and Safety Competency Management System (CMS) across the British institution in the multinational biotechnology sector estate, including identifying, assessing, and periodically monitoring and auditing Authorised Persons (AP) and Competent Persons (CP)., • Undertake FEC’s audit and assurance plan by conducting professional technical compliance audits, identifying corrective actions, and ensuring their closure and reporting., • Provide AP support to mitigate priority resilience risks as needed., • Develop discipline-specific consultancy activities for the British institution in the multinational biotechnology sector account, as requested., • Collaborate with other Authorising Engineers to enhance FEC’s technical service offerings, including the British institution in the multinational biotechnology sector Supply Chain Partners (SCP) technical onboarding process. Policy: • Ensure FEC’s ‘Significant Risk’ Safe Systems of Work (SSoW) across the British institution in the multinational biotechnology sector estate are suitable, sufficient, and compliant with technical, safety, and legislative standards through regular reviews with the Safety, Quality, and Risk (SQR) and Technical and Assurance teams., • Create, develop, deliver, and refine technical assurance files, logbooks, policy and training documents, and other Integrated Management System (IMS) documentation as required., • Develop technical publications relevant to the British institution in the multinational biotechnology sector estate, incorporating industry best practices from leading organisations such as IET, CIBSE, REFCOM, GASSAFE, BESA, SFG20, and BSRIA., • Develop and deliver British institution in the multinational biotechnology sector technical communication plans, including forums, flyers, toolbox talks, Learning from Experience (LFE) and updates, as required. Processes: • Support the Technical and Safety Assurance Manager (TSAM) in updating the Technical Assurance Group database, registers, and trackers with British institution in the multinational biotechnology sector account details for progress reporting during weekly/monthly reviews., • Assist the SAE and TSAM in drafting, peer reviewing, approving, and publishing new technical documentation, including Compliance Bulletins, Directives, and Alerts across the British institution in the multinational biotechnology sector estate., • Conduct horizon scanning activities by participating in industry body webinars and other communications., • Provide technical support for technical and safety incidents as required. Resource Responsibilities • No direct reports but a requirement to work closely and collaboratively with all members of the British institution in the multinational biotechnology sector and wider sector account-based technical teams and Central Technical Assurance colleagues., • Functional Authority over account/sector AP and CPs for matters relating to technical assurance., • Role reports directly into the SAE for independent assurance outputs., • The British institution in the multinational biotechnology sector Head of Engineering & Risk Management (and Operations Director for wider sector requirements) holds Functional Authority for the delivery of day-to-day operational technical assurance requirements. Person Specification Essential Experience: • Demonstrable AE/AP knowledge with relevant operation and maintenance experience., • Comprehensive knowledge and understanding of technical, safety and risk management, including current safety issues, legislation, management, and ISO standards., • Working knowledge of quality management systems (ISO9001 and ISO45001) with a high degree of procedural, technical, and HSE compliance., • Ability to interpret and provide authoritative advice on technical management issues., • Experience in advising businesses on good practice technical management., • Excellent skills in collaborating with internal and external customers, including local authorities, regulators, and suppliers on complex issues., • Strong communication skills, both written and verbal, with the ability to engage at all levels., • Proficient in IT, including Word, Excel, Project, PowerPoint, Smartsheets, and Visio., • Experience of operating in a Media/broadcasting environment (desirable). Education/Training: Minimum: • Minimum HND-level qualification in a relevant engineering discipline, a similar technical field, or equivalent technical/engineering experience., • HV/LV AP and AE qualifications., • Recognised safety qualification (e.g. IOSH certification, SMSTS, CSCS etc) or a willingness to obtain. Desirable: • Hold IEng professional status, with a strong desire to work towards CEng status (IET, IMECHE, CIBSE, etc.)., • Mechanical AP/AE qualifications., • CMI Level 5 in Management & Leadership (or equivalent).

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Summary Of Essential Functions: The Global Spares and Consumables Pricing Manager analyses the market and identifies new spares and consumables offerings and leads definition, development, commercialisation, pricing, launch and marketing of them across the product portfolio. You will use market and internal data to continuously optimise spares and consumables pricing through refinement of market, commercial and delivery approaches, tools and processes. Support the sales and service organisations by driving targeted projects to generate maximum income, increase market share, increase profits, ensure return on investment and improve customer satisfaction / experience, whilst responding and aligning to the Division and Group's overall portfolio strategy. Additionally you will manage external reporting on price controls in compliance with external legal requirements and company policy. Specific Duties, Activities And Responsibilities Include But Are Not Limited To: • Input to and deploy the commercial strategy for spare parts, consumables sales in collaboration with region commercial, marketing and services teams., • Maintain a comprehensive global picture of the market, revenue, sales performance, margin, cost, discount / concessions, voice of the customer, competitor price points, price elasticity, risks and opportunities and developments in the external market., • Develop a recommended pricing strategy to maximise margin, revenue and market share of spares and consumables that also positions upsell of service agreements and upgrade offerings taking into account total cost of ownership., • Manage periodic review of price performance for the portfolio including key stakeholders from around the business, using all available data and analytical methodologies, making recommendations to leadership on price changes and implementing decision making., • Put in place, measure and report robust performance metrics. Provide periodic internal and external reporting on price controls as required by company policies, external audit and regulatory requirements and disclosures., • Oversee price management activities ensuring price books globally are updated and customer marketing collateral is available to support price changes., • Acts as global process owner for SAP and Servicemax spare parts sales and pricing activities, ensuring system suitability. Deliver projects to implement tools to enable more efficient and effective management of the spare part portfolio including automation and alternative channels incl. including ecommerce solutions, electronic data links with key customers/channel partners, spare parts e-pricing tools and price lists., • Continuously review, identify under-performing categories, areas of the installed base not addressed, develop and implement business cases, roadmaps and strategic plans to address incl. new solutions, cost reduction initiatives, supply improvements and commercial changes, working with applicable functional groups., • Define and optimise the broader commercial aspects of the offering including, warranty ,import and export control requirements, contractual terms, route to market channels, business models and partnerships. Drive global consistency and standardization ensuring each category is optimised through the product lifecycle., • Innovate new features, capabilities and offerings to grow the business. Define and coordinate the activities required to bring spare parts and consumable offerings to market., • Provide service thinking and input to industry product managers on product development, evolution and retirement across the lifecycle ensuring optimal service business at each product lifecycle stage. Complete Aftermarket Spares and Consumables tasks required within each stage of the product lifecycle process., • Ensure part number replacements are managed, undertake projects to that support product sustainment and address obsolescence issues., • Define and provide inputs to short and long term forecasts, budgets and strategy plans, working with Sales, Service, Industry Marketing teams and Finance. Support service supply chain in developing a comprehensive picture of demand. Qualifications Education/Training: • Graduate level qualification in business or technology subject. Masters degree preferable. Experience: • Management of spare part sales and management of a global aftermarket spare parts portfolio including multi-channel, multi-region price management., • Development and marketing of complex equipment and service solutions for engineered products in a B2B / B2G setting., • Track record of developing market forecasts, owning and delivering against a business plan and business reporting., • Proven internal and external customer relationship building at a senior level, • Confidence in identifying and communicate risks and to escalate where business impact could be material, with remedial actions identified, • Building/implementing/developing detailed business reporting to a very high standard including evidence of tracking and assessing commercial decisions Knowledge/Skills: • Product management, marketing, programme management and project management disciplines, • Commercial, logistical and operational management of spare parts and understanding of the drivers of global spare parts business performance, • SAP / ERP systems. IT systems management and implementation, price management software., • Change management and business improvement methodologies, • Commercial contracts review Key Competences • Entrepreneurial, demonstrated record of innovation and delivery of “firsts” for their business and / or market, hands-on to drive business growth (result oriented), including new product or service development and launch., • Commercial acumen, international business development, strategy, • Ability to assess customer and market needs and translate those needs into a winning value propositions and actionable service products / offerings,, • Analytical, understands data and system limitations. Ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information. Comfortable with making trade-offs, decisively, • Leadership and direction to integrated project teams across multiple sites in multiple different countries, working with matrix structures. Ability to take ownership, identify, and remove roadblocks regardless of direct responsibilities., • Excellent communication skills particularly in English (fluently spoken and written), second language advantageous. Articulate, able to communicate value propositions and engage stakeholders We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (___)

Senior Account Executive / Account Manager £35-40k+ bonus and other benefits, dependent on experience Hybrid role with flexible working (St Albans, Hertfordshire) Are you an experienced medical communications account executive ready to take on your next challenge? Triducive is an expert medical communications agency specialising in Delphi Consensus to help healthcare organisations make better decisions and foster change. We are the leading provider of consensus-led evidence generation that supports health innovations to succeed. As a Senior Account Executive you will play a vital role in our consultancy firm, providing co-ordination and alignment (across the team and with clients) to ensure successful project delivery. Your primary responsibility will be to maintain and strengthen client relationships, ensuring their needs and objectives are met with precision and professionalism. You'll oversee various projects from inception to completion, serving as the main point of contact for clients and internal teams alike. You'll work closely with our Program Director and collaborate with a diverse team to deliver outstanding results for our clients. Key Responsibilities: Account Management: Serve as the primary point of contact for projects, addressing client queries and identifying opportunities to enhance relationships and service delivery. Project Management: Oversee projects from initiation to completion, ensuring timely delivery, client satisfaction, and adherence to internal processes. Develop core materials, monitor progress, and resolve any challenges that arise. Strategic Client Development: Assist in identifying client needs and opportunities to enhance project value through additional services. Operational Excellence: Adhere to internal processes and maintain organised project documentation to ensure seamless information flow. Contribute to the refinement of project management processes by identifying areas for improvement and suggesting changes. Skills and experience: Must Have: · 1-3 years of experience in medical communications · A degree in Life Sciences or related field · Knowledge of healthcare market and regulatory requirements · Strong client-facing experience · Strong project management skills · Excellent time management and proactive problem-solving abilities to meet deadlines · Proficiency in MS Teams and Microsoft Office Suite (PowerPoint, Word) Nice to have: · Experience with Asana or other project management tools · Data analysis skills · Understanding and knowledge of different therapy areas About Triducive: At Triducive we believe better healthcare decisions are achieved when the voice and experience of informed experts is acted on. We combine commercial healthcare experience with expertise in structured expert consensus to create impetus and advocacy around the factors that drive decisions, to create change. Our specialist expertise in delivering global Delphi consensus and medical communications supports our clients in improving healthcare outcomes. The communications we produce have practical application that inherently encourage behaviour change because of the way they are developed, not just because they are developed. Our vision is to be recognised as the world leader in healthcare consensus and guides the activities we focus on doing. Our values guide how we do it: Make Impact: We care about delivering our client’s goal as much as they do Earn Trust: We inspire confidence in each other by delivering on our promises Respect Each Other: We treat everyone how we’d like to be treated ourselves Strive To Be the Best: We seek feedback and aim to continually improve Win Together: We celebrate success & achieve because of great teamwork. If you are keen on joining an exciting, forward-thinking company and taking the next step in your career, then please apply now. We’re excited to hear from you!

The Role Permanent Full Time Want to create industry-leading change and grow your career? With our continued growth, we're looking for a dynamic Branch Manager , internally knows as Insite Manager . You will be a pivotal part of the Insite team and its success so get ready to be in demand. Ideally you will have some background in manufacturing, MRO, PPE or a trade counter environment, however full training will be provided so don't let this stop you from applying! The Role We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers. Commercially orientated, you will develop relationships with relevant stakeholders including engineering managers, procurement managers and facilities managers whilst also identifying and executing opportunities for revenue growth and margin improvement for Rubix. In an ideal world it would be great for you to have knowledge of our products and services, but this isn't essential. What is important is that you have experience working in a manufacturing or engineering environment in an operational or commercial role - a great opportunity for a salesperson with a background in industrial B2B selling or someone with procurement/buying experience in heavy industry. Key Responsibilities: Attendance at daily/weekly production and engineering meetings to understand initiatives and priorities at the site Development and Implementation of agreed stores management services and processes with customer site teams Preparation and follow up on quotes for large value re-tenders. Consistent delivery of agreed levels of customer service, against the formal agreement, encompassing the agreed site specific KPIs and target. Ensure clear understanding of stores management processes Work with site teams to plan and manage stock in line with customer site specific requirements Key Skills: Ability to build strong relationships with customers and colleagues. Able to juggle competing priorities Commercially astute to identify opportunities for spend consolidation and cost savings for the customer. TPBN1_UKTJ

Tenancy Management Team Leader Hertfordshire and surrounding areas (Hybrid Working) Salary- £41,725 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday) Thrive Homes is looking for a Tenancy Management Team Leader to manage a team of Neighbourhood Officers and ASB and Sustainment Officers to effectively deliver excellent services to our customers at a local level.Do you have the following skills, experience and drive to succeed in this role Find out below.In this key role you will oversee the daily operations of your Neighbourhood and Anti-Social Behaviour and Sustainment teams, ensuring adequate resources are directed to priority tasks so that the team delivers an effective service throughout the tenancy life cycle.This includes, but is not limited to, anti-social behaviour, tenancy management, tenancy sustainment, and safeguarding.Other Responsibilities: Manage a team of Neighbourhood Officers and ASB and Sustainment Officers to deliver excellent service to our customers at a local level.Oversee the daily operations of your Neighbourhood and Anti-Social Behaviour and Sustainment teams, ensuring adequate resources are directed to priority tasks to ensure the team deliver an effective service throughout the tenancy life cycle, this includes but is not limited to anti social behaviour, tenancy management, tenancy sustainment, safeguarding.Monitor and report on key service performance indicators, contributing to the setting of KPIs for your team members.As a key member of the Neighbourhood team, you will act as a one stop shop for enquiries, reviewing best practice, providing training to others in relation to ASB and Tenancy Management.Conduct quality assurance checks to ensure policies and procedures are being adhered to, taking action to resolve if not.Provide regular 121s, team meetings and performance reviews.Discuss any relevant training needs of the team with your line manager, support in local training delivery.Support your team in managing neighbourhood contracts and service level agreements, building a rapport and escalating any issues should they arise.Requirements: Proven experience in tenancy management and anti-social behaviour casework Demonstrated experience of working with partner agencies and/or contractors, ideally within a housing or community safety context Experience of managing a team, including supervision, performance monitoring, and support A CIH or Housing Management qualification registered by Ofqual is desirable.Full Driving Licence and use of a vehicle Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role.Closing date: 28 th November 2025 Interviews: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications.On this basis we would advise that applications are submitted as soon as possible.d02fcfcb-6df4-40ee-95cf-3eb059ce3173