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You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. Ensure service governance aligns with regulatory expectations within the water sector, including operatio

The Senior IT Service Continuity Manager is responsible for ensuring the resilience and continuity of IT services within Tesco IMS. We’re looking for a Senior IT Service Continuity Manager to join our Insurance Money and Services team. Perform Business Impact Analysis (BIA) to determine the critic

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

Partner with Engineering, Security, and Operations to ensure IT initiatives support scalable architecture and innovation. Excellent communication and leadership skills, with the ability to work across technical and non‑technical teams with clarity and empathy. Deep familiarity with ITSM principles

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. Experience in Service Delivery or IT S

A leading consultancy in the UK is seeking an IT Manager to build and maintain strong IT foundations. Key responsibilities include establishing an effective Service Desk, managing IT projects, and supporting major change programmes. This hybrid role emphasizes operational support and involves collab

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Collaborate with Security, Oper

As IT Service Delivery Manager, your main responsibilities will include:. I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. Founded in 1997, with an in-house Contractor Care Team to support all external e

A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager. Carry out all relevant technical support and maintenance activities as required by Change Management, I

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

Candidates should have strong technical troubleshooting skills, experience with service management tools, and ITIL Foundation certification. Responsibilities include overseeing technical support, ensuring service excellence, and fostering team development. A leading government office in London is se

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Collaborate with Security, Oper

Main responsibilities within the IT Service Manager position include:. Enhance and develop Tradition ITSM tool (Halo ITSM) and ensure that it is being used by local core IT Support teams. Tradition is currently seeking to appoint an IT Service Manager to be based in our London office.

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

The role includes managing incident responses, engaging with stakeholders, and ensuring service quality. Ideal candidates have strong backgrounds in IT operations and service delivery, with excellent communication and analytical skills. A prominent consulting firm is seeking an Interim Service Deliv

A leading conservation charity is seeking an IT Service Manager to enhance the IT service delivery. Candidates should have strong knowledge of IT Service Management tools, experience in busy environments, and the ability to translate technical concepts clearly. This role requires excellent stakehold

Familiarity with enterprise technology environments, including infrastructure, applications, cybersecurity, and cloud. The ideal candidate will excel in managing complex, cross‑functional projects, optimizing processes, and partnering with senior leadership to enhance visibility, coordination, and

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

Seit fast 35 Jahren sind wir der innovative und herstellerunabhängige IT-Partner für Konzerne, mittelständische Unternehmen und öffentliche Auftraggeber in der Rhein-Main-Region, deutschlandweit und in Österreich. Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

You’ll be joining an IT Operations team of 16, who are made up of IT Service Managers, IT Supplier Managers, IT Asset Managers, an IT System Administrator, and an IT Change Manager. We’re currently recruiting for an IT Service Manager to join our IT Service Management team. In addition, you will

A leading logistics company is seeking a Project Manager to join their Digital Transformation team. The successful candidate will be responsible for managing IT projects from inception to completion, collaborating with multiple departments to identify and implement systems. Applicants should have a

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices.

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

A leading IT services provider in the United Kingdom is seeking a Service Delivery Manager to oversee a heavily outsourced environment and manage relationships with multiple third-party suppliers.

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager.

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT se

This role would suit a proven IT Service Delivery or Service Desk Manager with experience operating at scale within a complex, multi‑site environment. We’re looking for an experienced IT Service Delivery Manager to modernise and elevate our IT support services, ensuring our colleagues across the

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor. C

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Join us at Greene King the country's leading pub company and brewer, where ou

From the Policy Unit, Press Office, Switch and Custodians, to the Events & Visits team and the Private Office support; the diverse Downing Street team draws on varied expertise from across the Civil Service and beyond. Working to the Head of Service Support, you will be responsible for managing all

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A leading IT services provider in the UK is seeking a Service Delivery Manager to ensure effective service delivery to clients. The role comes with a competitive salary, car allowance, and various employee perks, making it a great opportunity for the right candidate. Essential qualifications include

Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Excellent communication skills, both verbally and in writing with the ability to influence. We celebrate diversity and are committed to creating an inclusive environment for all employees

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A government department in the UK is seeking a Senior Service Transition Manager to oversee the safe transition of new IT services. Applicants should have a strong background in service management and experience with ITSM tools, specifically ServiceNow. The role involves ensuring operational require

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

A tech solutions provider based in London seeks a Senior Service Delivery Manager to oversee service delivery and manage key client relationships. A competitive salary of 65,000 GBP P/A is offered, with opportunities for personal development and training in new technologies. The ideal candidate will

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Experience in Service Delivery or IT

You’ll be joining an IT Operations team of 16, who are made up of IT Service Managers, IT Supplier Managers, IT Asset Managers, an IT System Administrator, and an IT Change Manager. We’re currently recruiting for an IT Service Manager to join our IT Service Management team. In addition, you will

Job DescriptionAre you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment?Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This