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Trabajos keeping awareness en Reino Unido

  • Executive Housekeeper
    Executive Housekeeper
    hace 2 días
    Jornada completa
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Deputy General Manager
    Deputy General Manager
    hace 5 días
    £36000–£42000 anual
    Jornada completa
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for an exceptional Deputy General Manager with a genuine love for creating atmosphere and culture. If your dream role involves running a neighborhood spot by the day, hosting late night RB sessions, and bringing people together over pizza and cocktails, then this is the venue for you. At The 411, we're about more than service - we curate experiences. You'll be a natural host, confident leader, and culture driver who thrives on energy, music, and hospitality done properly. Working closely with the General Manager, you'll help shape the vibe, lead the team from the floor, and ensure every guest feels part of something special. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. A Personal License holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient -- in a new opening this is key to success. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Strong knowledge of licensing laws running responsible shifts. Loves logistics, planning commercially aware. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Childcare Practitioner
    Childcare Practitioner
    hace 6 días
    £27727–£30433 anual
    Jornada completa
    London

    Pay: £27,727.00-£30,433.00 per year Job Description: Blackshaw Nursery offers high quality childcare services to both the staff of St George's hospital and the families in the local community. We provide full and part time placements in a safe, nurturing and stimulating environment. Our nursery is committed to fostering the development of children through engaging activities, encouraging a love for learning and supporting their social and emotional growth. Located in Tooting, we prioritise collaboration with parents and caregivers to best support each child's unique needs. We cater for children aged 1-5 years. We are open Monday -Friday 7am - 6pm. An 8 hour shift is worked within these hours which includes a 1 hour break. We are looking for reliable, nurturing, enthusiastic Childcare Practitioners Level 2 or 3 to work for us full time or 2/3 days a week. Starting salary; £27727 pa + 3% pension contribution. Level 2 (pro rata if part time) Starting salary; £28339 pa + 3% pension contribution. Level 3 (pro rata if part time) Annual leave; 22 days + 8 Bank holidays (Pro rata if part time), when the nursery is closed. We also close for 2 days a year for staff training. Main objective of the post; • To be aware and understand the needs of the users of the nursery., • To treat every child as a unique individual whilst respecting their cultures, religion, choices and different stages of development and capabilities., • To be a team player and support each other in any way possible., • To be a good role model., • Provide an inclusive service for care and education ensuring that activities planned and carried out are sensitive to the diverse background of the children., • To keep records on the children as necessary., • Demonstrate skills in communication,including the ability to effectively interact with the children, parents and colleagues., • Knowledge and understanding of the EYFS and planning., • Plan, implement, and evaluate age-appropriate activities that support children’s development., • Promote children’s independence, confidence, and well-being., • Knowledge and understanding of health and safety regulations,safeguarding and first aid is an advantage. Benefits: • Casual dress, • Company pension, • Long service awards Job Types: Full-time, Part-time Work Location: In person

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  • Bar Support
    Bar Support
    hace 5 días
    £12.71–£13.5 por hora
    Jornada parcial
    London

    Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. What We're Looking For A sharp eye for detail and pride in maintaining a clean, organised bar environment Ability to support bartenders efficiently during busy service periods Confidence handling glassware, stock replenishment, and bar setup/breakdown Staying calm, focused, and proactive under pressure A positive, team-oriented attitude with a willingness to jump in where needed Strong communication skills and the ability to coordinate smoothly with the bar team A friendly, approachable manner when interacting with guests Good awareness of hygiene, safety, and service standards Reliability and flexibility to work evenings, weekends, and peak event times What You'll Be Doing Assisting bartenders with preparing the bar before, during, and after service Restocking spirits, mixers, garnishes, and glassware throughout shifts Collecting and polishing glassware to maintain a steady supply Keeping the bar area clean, organised, and compliant with hygiene standards Supporting with basic drink preparation (e.g. pouring beers, soft drinks, simple serves) where required Clearing empty glasses and maintaining a tidy guest-facing area Managing waste disposal and recycling in line with venue procedures Helping with deliveries, stock rotation, and storage organisation Ensuring ice wells, fridges, and bar stations are fully stocked and ready for service Communicating effectively with bartenders and floor team to keep service running smoothly Assisting during busy periods or events to maintain fast and efficient service Following all health, safety, and licensing regulations Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Early Years Educator -
    Early Years Educator -
    hace 17 días
    Jornada parcial
    Beckenham

    The successful candidate will be working as part of our team to deliver outstanding care whilst facilitating engaging, child led learning. We are looking for someone else to join us who is committed to education, motivated, passionate, who wants to really make a difference in children's lives. ​Your responsibilities will include: • Promoting the philosophy of “learning through play”, supporting children in play and learning activities, following their interests., • Supporting everyday care routines, encouraging children to gain self-help skills including dressing, feeding, toilet training and an awareness of personal hygiene., • Facilitating a range of activities based on children’s interests, to promote each child’s physical, intellectual and emotional needs to enable each child to reach their full potential., • Assisting other pre-school practitioners with activities to encourage speech and language and social interaction with the children., • Enhancing the environment with resources and displays of children's work,, • Working with a small key group of children, observing, monitoring and recording each child’s development., • Working under supervision to maintain records and documentation that complies with statutory requirements., • Establishing positive relationships with parents and carers. Developing confidence when communicating with parents and carers about the day-to-day needs of their child and fostering parental engagement., • Attending staff and team meetings and keep up to date with developments in childcare through regular training as appropriate., • Ensuring you are aware of and comply with the pre-school’s policies, ensuring everyone is treated safely and with respect, in line with the pre-school safeguarding, H&S and equal opportunity policies and the Staff handbook., • Gaining knowledge and understanding of the EYFS and all other statutory requirements ​ Qualifications and skills needed: You must: • Be able to relate to and interact with children positively., • Be reliable, enthusiastic, and flexible., • Be able to remain calm under pressure, adapt to the unexpected and ‘think on your feet.’, • Be able to write reports and keep clear and accurate records., • Be well organised with good administrative and IT skills., • Be able to work as part of a team, follow instructions and use your initiative., • Be able to communicate clearly and politely both verbally and in writing., • Be able to develop positive relationships with parents, carers and other childcare professionals, • Be willing to learn new skills and able to identify when you need to ask for support ​ The hours are flexible, but will be between 8am-6pm Monday – Friday, and are term time only (38 weeks per year) ​The benefits of working with us are; Good rates of pay 6 weeks paid holiday ​Free uniform Free training Free DBS check Company Pension On-site Parking Ongoing continuous development and early years quality training and mentoring. ​

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  • Team Member
    Team Member
    hace 5 días
    £12.71–£13.5 por hora
    Jornada parcial
    London

    Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For A sharp eye for detail and pride in maintaining a clean, organised bar environment Ability to support bartenders efficiently during busy service periods Confidence handling glassware, stock replenishment, and bar setup/breakdown Staying calm, focused, and proactive under pressure A positive, team-oriented attitude with a willingness to jump in where needed Strong communication skills and the ability to coordinate smoothly with the bar team A friendly, approachable manner when interacting with guests Good awareness of hygiene, safety, and service standards Reliability and flexibility to work evenings, weekends, and peak event times What You'll Be Doing Assisting bartenders with preparing the bar before, during, and after service Restocking spirits, mixers, garnishes, and glassware throughout shifts Collecting and polishing glassware to maintain a steady supply Keeping the bar area clean, organised, and compliant with hygiene standards Supporting with basic drink preparation (e.g. pouring beers, soft drinks, simple serves) where required Clearing empty glasses and maintaining a tidy guest-facing area Managing waste disposal and recycling in line with venue procedures Helping with deliveries, stock rotation, and storage organisation Ensuring ice wells, fridges, and bar stations are fully stocked and ready for service Communicating effectively with bartenders and floor staff to keep service running smoothly Assisting during busy periods or events to maintain fast and efficient service Following all health, safety, and licensing regulations Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Bartender / Barista
    Bartender / Barista
    hace 19 días
    £13.85 por hora
    Jornada completa
    London

    Barista/Bartender – Clubhouse host (House of Racquet) The Role The Barista/Bartender plays a key part in bringing House of Racquet to life each day. You are often the first welcome and the last goodbye, helping shape how members and guests experience the club. This is a people-focused role built around great service, high-quality coffee and a calm, welcoming environment. You’ll work closely with the front-of-house team, coaches and managers to keep the club running smoothly, especially during busy periods. Excellent coffee matters and so does how people feel while they’re here. Key Responsibilities 1. Creating a Warm Club Atmosphere • Opening and/or closing the café and clubhouse in line with agreed procedures and shift rotation, • Welcome members and guests in a friendly, genuine way, • Build rapport with regulars and help new visitors feel comfortable, • Stay aware of the space and step in when someone needs support, • Represent House of Racquet’s values through everyday interactions, • Serve alcohol responsibly in line with licensing requirements and club procedures, escalating any concerns to the Duty Manager, • Follow food safety, hygiene and health & safety procedures at all times, including incident reporting where required 2. Delivering High-Quality Coffee & HospitalityService • Set up, dial in and adjust the coffee machine and grinder throughout the day, • Prepare consistently excellent coffee and drinks to a high standard, • Manage orders efficiently while staying calm and personable, • Maintain cleanliness, presentation and hygiene of the café area, • Restock supplies and reset the bar during quieter moments 3. Working as Part of the Club Team • Support front-of-house staff, managers and coaches during busy periods, • Communicate clearly and positively under pressure, • Step in to help teammates without being asked when needed, • Contribute to a respectful, supportive team environment 4. Taking Ownership of the Space • Treat the café and club as a space you’re proud of, • Notice when something isn’t right and fix or flag it quickly, • Help maintain a clean, safe and welcoming environment, • Leave each shift with the space in better shape than you found it 5. Protecting the House of Racquet Experience • Stay present and engaged with guests (phones away in service areas), • Prioritise people and experience over rushing tasks, • Share feedback or issues with managers to keep improving standards Who We’re Looking For Please note, barista experience is required for this role, particularly working with high-end espresso machines and grinders that require regular calibration and adjustment throughout the day. We are looking for someone who: • Is confident using a commercial coffee machine and grinder equipment, • Has experience of making a range of hot drinks in a cafe environment, • Is comfortable making and serving basic alcoholic cocktails, • Enjoys working with people and creating a welcoming atmosphere, • Is calm, reliable and professional under pressure, • Takes pride in quality and attention to detail, • Works well as part of a team, • On-site role at House of Racquet, Kings Cross (London), • Hourly, on-site role with shifts scheduled on a rota basis, • Mixology / bar experience desirable, • Level 2 Food Hygiene Certificate (required or willingness to obtain)., • Up to date First aid certificate a bonus, • DBS check required (role subject to satisfactory clearance), • Hospitality experience is a plus but the right attitude and care for people are essential., • Shifts include mornings, evenings and weekends but are available on rotation to ensure fair time-off throughout the month., • Opening and closing the club in line with agreed procedures, • £13.85 p/hr, • Full training provided As a Barista, you play a big role in making that happen every day - through great coffee, great service and the way people feel when they walk through the door. House of Racquet is proud to be an inclusive, people-first workplace and welcomes applications from candidates of all backgrounds.

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  • Sous Chef
    Sous Chef
    hace 21 días
    £16–£18 por hora
    Jornada completa
    Nine Elms, London

    Sous Chef - Alma Nine Elms Alma is launching its first full all-day dining restaurant in Nine Elms, and we’re looking for a strong Sous Chef to support the opening and play a key role in establishing the kitchen. Founded in Barnes in 2016, Alma has grown into a recognised London brunch brand. Nine Elms is our boldest site yet: an all-day restaurant built around elevated brunch, great coffee, a serious juice bar, and a proper food & bar offer that carries through into the evening. Opening in the coming weeks, this role will be key to the success of the launch. Working closely with the Head Chef, you will help build the kitchen team, support day-to-day operations, and help set the standard from day one. We’re looking for a hands-on Sous Chef with strong service awareness, good organisational skills, and the confidence to support and lead the kitchen when needed. You should be comfortable working across a quality-led, all-day operation and able to keep standards high under pressure. What you’ll be doing: • Supporting the Head Chef in the day-to-day running of the kitchen, • Leading prep and service with consistency, pace and attention to detail, • Helping train and develop the kitchen team, • Maintaining food quality, organisation and kitchen standards, • Supporting stock control, ordering, waste management and daily prep, • Upholding strong food safety, cleanliness and compliance standards What we’re looking for: • Experience as a Sous Chef or strong Junior Sous Chef, • A background in a quality-led restaurant kitchen, • A calm, organised and hands-on approach, • Strong standards and the ability to perform under pressure, • Someone who wants to be part of an important opening and help build the kitchen properly from the start What we offer • Competitive pay plus strong TRONC, • Staff food and coffee provided on shift, • Enrolment into the company pension scheme, • Real opportunity for professional progression as Alma grows, • The chance to play a key role in an important new opening If you want to help launch Alma’s first restaurant concept and play a key role in shaping the kitchen, we’d like to hear from you.

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  • Front of House Team Member
    Front of House Team Member
    hace 1 mes
    £12.21 por hora
    Jornada completa
    London

    Front of House 'Saucerer' The Vibe We're The Sauce, a gourmet fast food brand based in North London with stores in Southgate and now Tottenham, next door to the Tottenham Stadium. Since 2019, we've been flipping the script on standard burger joints by serving up the unusual: venison burgers, soft shell crab, prawn bites, and saucy wings that won wingfest for 2 years in a row (the worlds biggest, chicken wings competition). Our black and orange livery isn't just for show it signals that we're different. We're cheeky, street-wise, and obsessed with the global sauces that give us our name. The Role We're looking for enthusiastic Front of House Saucerers who can match our energy. You'll move between outstanding counter service that feels friendly and familiar, accurately packed takeaway handoffs, and well co-ordinated deliveries in a fast-paced, music-driven environment. This isn't fine dining it's fine fast food and we need people who can deliver warmth and efficiency without the stiffness. What You'll Do • Greet every guest like a regular whether they're grabbing a quick loaded box fix before the match or settling in for a full spread of wings and our signature burgers!, • Guide customers through our sauce-forward menu: explaining why our burgers hits different, what makes our soft shell crab special, and which global sauce pairs best with their order, • Handle orders across multiple channels dine-in, click-and-collect via our online system, and delivery handoffs keeping The Sauce brand experience consistent., • Run the till, process payments, and manage the flow during pre-match rushes and weekend peak times, • Package takeaway orders using our eco-friendly custom boxes and sauce-proof wrapping presentation matters even when it's going out the door., • Keep the front of house spotless: sauce drips are part of the experience, but the counter stays pristine, • Jump between FOH tasks one minute you're pulling milkshakes, the next you're restocking sauce bottles with labels and supporting chefs with dropping fries. What You Need • Previous experience in fast-casual restaurants, burger joints, or high-volume takeaway environments we move quickly here, • Genuine love for street food culture and the confidence to sell unusual proteins and our unique sauces (soft shell crab, king prawn, bang bang sauce, comeback sauce) to curious first-timers, • Comfort with technology: our POS, online ordering platform, and payment systems are your tools for keeping service smooth, • Thick skin and a sense of humour our brand personality is mischievous and fruity, and we want staff who can take a bit of banter while keeping service standards high., • Food hygiene awareness (Level 2 preferred or willing to obtain) we take food safety as seriously as we take our sauce selection, • Flexibility for weekend and match-day shifts we're neighbours to Tottenham Stadium, which means busy periods follow the fixture calendar., • Team mentality: we call our staff 'Saucerers' for a reason there's a bit of magic in what we do, and it takes all of us ​ Why Join? • Be part of a brand that's genuinely trying to revolutionise what a burger restaurant can be no corporate stiffness, just good food and good vibes. ​, • Work in a striking environment with bold graphics, sauce-themed wall art, and interiors that drip with character Come raise the levels with us.

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  • Chef de Partie
    Chef de Partie
    hace 1 mes
    £15–£16 por hora
    Jornada completa
    London

    Role Purpose The Chef de Partie is responsible for delivering consistent food quality within a designated section, supporting the smooth running of the kitchen through strong preparation, organisation and teamwork. This role focuses on developing technical skills, building confidence and maintaining high standards, while contributing positively to the overall kitchen environment. The CDP plays a key role in ensuring that service runs efficiently and that guests receive a quality product every time. The “C” Principles The CDP lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Senior CDP / Junior Sous Chef / Senior Sous Chef / Head Chef Leadership Style & Core Behaviours A successful CDP consistently demonstrates: • Reliability – consistently delivers what is expected, • Willingness to learn – develops skills through feedback and experience, • Attention to detail – maintains standards in food and preparation, • Organisation – keeps their section clean and ready, • Positive attitude – contributes to a supportive team environment, • Resilience – performs effectively under pressure Key Responsibilities Section Responsibilities & Execution • Work within a designated section to support prep and service, • Follow direction from Senior CDP and Sous Chefs, • Ensure readiness for service through preparation and organisation, • Assist in maintaining smooth and efficient service flow Food Preparation & Quality • Prepare and cook food according to company recipes and standards, • Maintain consistency in portioning, cooking and presentation, • Ensure all dishes meet quality expectations before leaving the kitchen, • Follow instructions and specifications accurately Organisation & Kitchen Discipline • Maintain a clean, organised and well-stocked section, • Follow correct food storage, labelling and rotation procedures, • Support stock control and waste reduction practices, • Keep work areas tidy throughout service Compliance & Safety • Follow all food safety and health & safety procedures, • Maintain allergen awareness and correct communication, • Complete required checklists and records as directed, • Maintain high personal hygiene standards Teamwork & Communication • Communicate clearly with team members during prep and service, • Support colleagues and contribute to a positive working environment, • Ask for help or clarification when needed, • Follow instructions and feedback constructively What Success Looks Like in This Role • Consistent and reliable performance during prep and service, • Strong development of skills and confidence, • High standards of cleanliness, organisation and food quality, • Positive contribution to team culture, • Readiness to progress to Senior CDP

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  • Head Chef / Kitchen Manager
    Head Chef / Kitchen Manager
    hace 1 mes
    Jornada completa
    London

    Launched in Paris in 2019, Tigermilk is a fast-growing restaurant group with 12 locations across Europe — 10 in France, 1 in Belgium, and our newest opening in London (Tottenham Court Road). We bring Latin American–inspired cuisine and cocktails to life in vibrant, centrally located restaurants — 100% homemade, responsibly sourced, and built on strong brand identity and guest experience. Now, we’re accelerating our expansion in the UK, with multiple openings planned across London and beyond — and we’re looking for an experienced Head Chef to lead our kitchen teams, ensure flawless execution of our food standards, and build the training and operational structure needed to scale successfully. This is a hands-on leadership role for someone who thrives in high-energy kitchens and is passionate about developing people, maintaining strict hygiene and compliance, and delivering consistent, high-quality Tigermilk food — every day, at every site. The Role As Head Chef / Kitchen Lead – UK, you will be responsible for delivering consistent, high-quality Tigermilk food standards in the UK. This is a hands-on leadership role where you will: • Lead daily kitchen operations and execution during prep and service, • Train, develop, and structure kitchen teams to build autonomy and consistency, • Oversee recruitment and onboarding for kitchen hires, • Maintain strong hygiene, food safety, and compliance standards, • Deliver consistent food quality, taste, plating, and speed during every service, • Ensure strict compliance with technical sheets, recipes, and portion control (grammage), • Build and run a structured training programme for cooks (onboarding, station training, assessments), • Coach and upskill kitchen teams to reach consistent performance across stations, • Lead and motivate teams through strong standards, discipline, and positive culture, • Support performance development through feedback, coaching, and structure, • Support and oversee kitchen recruitment: interviews, trial shifts, evaluation, selection, • Ensure onboarding is effective and team structure supports performance and retention, • Maintain disciplined labelling, date control (prep/use-by), FIFO rotation, and organised storage, • Ensure the kitchen is UK food-safety compliant and EHO-ready at all times, • Enforce HACCP-based procedures, allergen controls, temperature checks, logs and traceability, • Maintain daily and weekly cleaning routines (opening/closing checklists, deep cleans), • Play a key role in pre-opening and launch phases: kitchen setup, training plans, test services, • Support future sites to embed strong standards from day one, • 5+ years in professional kitchens, with 2+ years in a leadership role (Sous Chef / Head Chef / Kitchen Manager), • Experience in high-volume, fast-paced service environments, • Strong leadership with a genuine passion for training and developing teams, • Strong understanding of UK hygiene and food safety compliance (HACCP, allergens, logs), • Highly structured, disciplined and consistent — you build systems, not just services, • Consistent food quality and standards across services and teams, • Strong, autonomous kitchen teams with clear training structure, • A clean, organised, audit-ready kitchen every day, • Successful recruitment and onboarding to support growth, • Join a fast-growing European group launching and scaling in the UK, • Real opportunity to shape kitchen standards and build teams from the ground up, • High-energy restaurants with a strong brand identity and guest experience focus

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  • Clinic coordinator
    Clinic coordinator
    hace 2 meses
    £13 por hora
    Jornada parcial
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Waitress
    Waitress
    hace 2 meses
    £13 por hora
    Jornada completa
    London

    We are seeking a friendly, high-energy, and professional Waitress to join our hospitality team. As the face of The Garden Bistro Bar, you will play a critical role in shaping the guest experience. The ideal candidate is someone who genuinely enjoys interacting with people, can maintain a calm and positive demeanor during busy shifts, and thrives in a multicultural workplace. Whether you are serving a quick coffee or a multi-course dinner, your goal is to ensure every guest leaves with a smile. Key Responsibilities • Warm Welcome: Greet guests immediately upon arrival with a friendly smile and assist with seating., • Expert Knowledge: Develop a deep understanding of our food and drink menu (including our specialty coffees and craft cocktails) to provide informed recommendations and answer guest questions., • Order Accuracy: Efficiently take food and beverage orders using our POS system, ensuring all special dietary requirements or allergies are communicated clearly to the kitchen and bar., • Service Delivery: Deliver dishes and drinks promptly and gracefully, ensuring the presentation meets our high standards., • Table Management: Monitor your assigned tables proactively—refilling drinks, clearing plates, and ensuring guests have everything they need without being intrusive., • Payment Processing: Handle bills and guest transactions accurately and professionally, including the management of tips., • Cleanliness & Setup: Maintain the aesthetic of the bistro by keeping service stations, tables, and dining areas spotless throughout the shift., • Exceptional Communication: Fluent in English with the ability to engage warmly with a diverse range of international and local guests., • Multitasking Mastery: The ability to prioritize tasks and manage multiple tables simultaneously during high-pressure "rush" periods., • Professionalism: A polished appearance and a reliable, punctual work ethic., • Cultural Awareness: A natural comfort working within a mixed-culture team and an appreciation for diverse working styles., • Physical Stamina: Ability to remain on your feet for long shifts and move quickly and safely through a busy dining environment., • A supportive and inclusive work environment where you are treated with respect., • Opportunities to learn from expert bartenders, baristas, and chefs., • A beautiful, garden-inspired workspace that stands out from the typical restaurant setting., • Competitive pay and a fair system for distributing tips., • The chance to be part of a growing brand that values staff input and creativity.

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