JOB TODAY logo

Key holder jobs in LondonCreate job alerts

Are you a business? Hire key holder candidates in London

  • Domiciliary Care Coordinator
    Domiciliary Care Coordinator
    19 hours ago
    Full-time
    Cranbrook, Ilford

    Ask Care Ltd is recruiting for an experienced Care Coordinator for its Redbridge, London Branch. Ask Care Ltd is a well-established Domiciliary Care agency that provides home carers to clients, helping them to continue living safely and independently in their own homes. Applicants must have held a Care Coordinator position in a domiciliary care agency for at least one year as this job requires the successful candidate to be able to start the actual work from day one and hit the ground running. The Care Coordinator's duties will include: • Accepting care packages and assigning care workers to service users in an appropriate manner., • Producing care workers rotas and managing Birdie software., • Ensuring that service user files up to date., • To manage the rotas and workloads of the carers., • Telephone monitoring and service user visits and ensuring service quality., • Liaising with clients, local authorities and other external organizations, over the telephone and via email., • Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date., • To carry out On Call duties, overnight and at weekends, on a rota basis as determined by the management., • When On-Call, provide telephone support and assistance to care Workers and Service Users; be available to be called out as necessary; check call alerts system morning / midday / evenings at weekends., • To work flexibly as required by the needs of the service., • Attend meetings as required. The role of Care Coordinator is a key role in the organization that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview: Essential Skills and Experience • Minimum of one years’ experience as the Care Coordinator of a domiciliary care industry., • Efficient in computer and basic technical skills., • An experience of scheduling and coordinating a team of care workers using an electronic Monitoring system Birdie would be desired. Language Requirements; • Able to speak and understand Hindi and Punjabi

    Easy apply
  • Events Supervisor
    Events Supervisor
    22 hours ago
    £27000–£30000 yearly
    Full-time
    Hayes, Bromley

    As our Events Supervisor, you will: • Oversee the planning, organization, and execution of all events, ensuring they run smoothly and meet the objectives set by clients or management, • Must have excellent written and verbal communication skills, • Lead the event setup and takedown processes, ensuring the venue is prepared before the event starts and returned to its original state afterward, • Handle customer service inquiries and resolve any issues that arise before, during, or after the event to maintain high levels of satisfaction, • Conduct post-event evaluations, gathering feedback from participants and analysing data to assess outcomes and identify areas for improvement in future events, • Opening and closing procedures, including security and cleaning., • Liaise, as applicable, with outside contractors as well as with internal suppliers, • Leading and coordinating event staff in an efficient way. Clear communication, efficient task delegation, and prompt issue resolution, • Managing cash handling and cash reconciliation, • Work with Marketing, Sales and Accounts team members, • Contribute to training and development of the team, • Responsible for all the equipment’s provided to you and the team, • Assist the line Manager in quality control of all supplies, including food, drinks/beverages, hygiene and health and safety, • Adhere to all organisation policies and procedures, • Key holder for the building and lock/unlock the building as required, • Might be asked to carry out other duties to the best of your abilities and to follow other reasonable tasks given to you and comply with the organisation’s rules, procedures and policies

    Immediate start!
    Easy apply
  • Guest Experience Manager
    Guest Experience Manager
    6 days ago
    £30000–£35000 yearly
    Full-time
    London

    Reporting directly to the Operations Manager, the Guest Experience Manager (GXM) will oversee the day-to-day operations of the museum, ensuring the Guest Experience team is well coached and equipped to meet their objectives. Team Management Managing a team of approximately 15–20, the GXM will foster a supportive and unified staff culture. Key responsibilities include completing and communicating staff rotas, coaching and training staff, conducting probation and performance reviews, and carrying out basic fact-finding exercises. Gift Shop & Retail Operations The GXM is responsible for the smooth operation of the museum’s gift shop, supervising a team of five shop staff. Duties include ensuring exceptional customer service, overseeing merchandising standards, managing retail POS procedures, monitoring stock levels, and coordinating replenishment. The GXM will create and communicate shop staff rotas, support training and development, lead performance reviews, and ensure sales targets and retail KPIs are met. Collaboration with the Operations Manager on product launches, visual merchandising, and promotional activity is essential. Guest Experience Delivering outstanding guest experiences sets Paradox Museum apart. The GXM will lead with exemplary customer service skills, manage the flow through the museum, handle time-slot management, answer guest questions, and act as the first point of escalation. Mastery of the ticketing system and retail POS is essential. Facilities and Operations Each shift, the GXM will manage all operational elements to ensure a safe environment for staff and guests. Responsibilities include key holding, acting as first aider and fire warden, performing daily reconciliation banking tasks, and troubleshooting IT and maintenance issues. The GXM will also liaise with cleaning and maintenance contractors and complete regular facility reports. Minimum Requirements • Minimum two years’ team leadership experience within a high-volume Customer Service, Leisure, Tourism, or Hospitality environment, • Experience in rota creation and communication, staff training, and performance review, • Supervisory level experience with Box Office/POS, • Experience in managing labour budget and delivering targeted KPIs, • First aid, fire marshal, and personal licence certificate holder (desirable) Personal Attributes • Outstanding organisational and time-management skills, • Excellent communication and presentation skills, • Fluency in English (verbal and written); additional languages desirable, • Ability to thrive in a fast-paced environment, • Enthusiastic about change and capable of driving the business forward

    Easy apply
  • Maintenance Assistant
    Maintenance Assistant
    1 month ago
    £28000–£28712 yearly
    Full-time
    London

    Maintenance Officer About the role This will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks. The role will report to and support the Head of Building and Facilities in the delivery of planned, reactive maintenance and cleaning tasks. The role will ensure a safe, clean and welcoming environment for residents employees and visitors by providing a repairing, maintenance cleaning service in order to keep the various buildings and grounds to the highest standard, whilst minimising the need for external contractors. Responsibilities • To support daily, weekly & monthly planned maintenance tasks as scheduled, • (fire alarm tests, water temperature recording, emergency lighting tests, etc.)., • • Support Customer Services with planned room health & safety checks, • • Support the delivery of first line response to reactive maintenance, cleaning and, • repairs., • • Minor building fabric spot cleaning, repairs, decorating tasks and plumbing, • repairs., • • Check of plant rooms and boilers for leaks and general condition, • • Ensure equipment is well maintained, adequately stored and meets all safety, • requirements, • • Ensure that all portable electrical appliances are tested as required, • • Use a range of common hand and power tools to carry out your job as required, • • Assist with inspection of the condition of the grounds, building and facilities, • • General janitorial duties as requested., • • Ad-hoc porterage duties (moves and changes, furniture management and etc.)., • • Maintain accurate digital documentation., • • Provide excellent customer service to residents, ensuring they are made aware, • of work order progress in a timely manner., • • Proactively walking the Communal Areas and all floors, reporting and following, • up on any health & safety, maintenance or cleaning issues, • Ensure the organisation’s Health and Safety procedures regarding Safety at, • Work are consistently implemented and followed., • • Contribute to Risk Assessment activities and implement appropriate actions., • • Monitor and liaise with Sub-Contractors ensuring good Health and Safety, • Practices are being carried out and quality of work is of high standard., • • Clear snow and grit paths during bad weather periods., • • Ensure that all duties and services provided are in accordance with policies and, • procedures., • • Monitor and action tasks listed on in-house systems, in a timely manner,, • ensuring the key performance indicator requirements are in place., • • To comply with individual responsibilities, in accordance with work role for, • health and safety in the workplace., • • To undertake such other duties within the competence of the post holder which, • may be required from time to time., • Person specification, • Ideal attributes for meeting the needs of the position and being an effective member, • of the wider Your Place team., • Experience, • Experience of risk assessment or a health & safety qualification, • Experience of building cleaning and maintenance, handyperson or caretaking, • duties., • Qualifications, • Building trade or health & safety/facilities management qualification, • Skills & knowledge, • Good understanding of health and safety requirements within a building, • environment, • Good communication skills, • Good IT and systems skills, • Abilities, • Ability to interact and communicate effectively with a wide variety of people, • maintaining professional boundaries, • Ability to manage own work load effectively and under pressure, • Ability to accurately input information on a database or information systems, • Personal qualities, • Confidence to challenge where necessary in relation to property / security, • matters, • Diplomatic and tactful, • Patient and tolerant, • Self-motivated and enthusiastic, • Honesty, reliability and punctuality, • Good interpersonal skills, • Desirable criteria, • Full driving licence, • Before starting this position, you’ll need to undergo a criminal record checks

    Easy apply