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Description Department: Claims Management Location: Preston Description Lead Operational Excellence. Drive Performance. Shape the Future. Are you a proven contact centre Manager with a passion for people, performance, and continuous improvement? We're looking for an experienced Operations Manager to lead a high-performing team within our Niche and DER business. This is an opportunity to play a pivotal role in shaping operational strategy, delivering outstanding customer outcomes, and driving sustainable growth across a dynamic and fast-paced claims environment. Working alongside two other Operations Managers, you will be responsible for supporting the delivery of a high-performing operation of approximately 250 FTE, including a critical 24/7 emergency response contact centre and claims operation. Much of the focus of this role will be Davies emergency response as such a 2pm to 10-00pm shift is available if it suits ? You’ll lead a team of Team Managers and their wider operational teams, ensuring service excellence, regulatory compliance, operational efficiency, and a culture where people can thrive. • Lead, mentor and coach Team Managers across remote and hybrid locations., • Create a culture built on accountability, engagement, collaboration and continuous improvement., • Support performance management through regular coaching, feedback and development planning., • Identify and nurture future talent, ensuring succession plans are in place across the division., • Deliver key operational and telephony KPIs across the business., • Develop resourceful and innovative plans to optimise performance, including surge planning and capacity management., • Partner with the Resource Planning Manager to develop recruitment and workforce strategies aligned to future growth., • Work closely with recruitment teams to maintain strong candidate pipelines and workforce readiness., • Identify opportunities to streamline processes from policy inception through to claim resolution., • Analyse operational data, trends and performance metrics to identify inefficiencies and drive improvement initiatives., • Partner with cross-functional teams across Niche and DER to implement automation and process enhancements., • Champion a culture of innovation and operational excellence., • Maintain robust compliance standards across all operational activity., • Ensure adherence to regulatory requirements, company policies and industry best practice., • Stay informed of market and legislative changes, implementing operational adjustments where required., • Conduct regular audits and reviews to mitigate operational risk and maintain quality standards., • Collaborate with customer service teams to effectively manage customer enquiries, complaints and escalations., • Champion initiatives that enhance the customer journey and overall experience., • Analyse customer feedback, NPS and customer outcome measures to implement meaningful improvement plans., • Drive market-leading customer satisfaction and Trustpilot performance., • Support the delivery of strategic business objectives and operational plans., • Manage departmental budgets effectively and deliver against financial targets., • Identify emerging market trends, growth opportunities and competitive threats., • Provide operational insight that supports business development and revenue growth. #INDUKI • Proven success in an insurance operations leadership role., • Strong experience within Property, Niche or related insurance sectors., • Demonstrable track record of driving operational improvements and delivering business results., • Experience leading large teams through Team Managers in remote and hybrid environments., • Strong understanding of insurance products, underwriting principles and claims processes., • Knowledge of insurance regulation, compliance frameworks and risk management practices., • Inspirational leadership style with the ability to motivate and influence teams at all levels., • Strong commercial awareness and strategic thinking capability., • Excellent decision-making, problem-solving and conflict-resolution skills., • Data-driven approach with strong analytical and reporting capabilities., • Outstanding communication and stakeholder management skills., • Ability to manage multiple priorities in a fast-paced environment., • Passion for delivering exceptional customer experiences., • Adaptable, resilient and comfortable leading change initiatives., • Commitment to maintaining the highest ethical and professional standards., • Davies Innovation Lab, • Leadership training programme, • Funding for professional qualifications, • Thrive at Davies; learning opportunities, • The Davies Foundation, • Local charity funding, • Pennies To Heaven, • Employee Resource Groups, • Employee volunteering programme, • Pension, 5% employee and 5% employer contribution, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub, • Life assurance: x4, • Refer a Friend, • Cycle to Work Scheme, • Lease car salary sacrifice, • Davies Incentive Plan, • Enhanced maternity, paternity and adoption pay, • Wellbeing centre; move, munch, money & mind focus, • Discounts with 100's of UK retailers, • EAP; 24/7 confidential helpline, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, • Flexible working, • Dress for your day, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan #J-18808-Ljbffr

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We are seeking an experienced Automotive Integration Engineer to lead the integration, validation, and delivery of embedded software systems across commercial vehicle platforms. This role is critical to ensuring that ECU software releases are robust, fully validated, and delivered on schedule to support successful vehicle launches. You will act as the integration focal point between software development teams, system owners, and vehicle test functions, coordinating verification and validation activities across bench, HiL/SIL, and vehicle environments. The ideal candidate combines strong technical expertise in ECU integration and automotive communications with proactive issue resolution and strong stakeholder management skills. • Plan, coordinate, and manage software integration activities across multiple ECUs and vehicle systems., • Define and maintain integration, diagnostics, and validation documentation., • Liaise with system owners and software teams to track software availability and plan verification and validation (V&V) activities., • Coordinate with vehicle test teams to execute HiL, SIL, bench, and in-vehicle testing., • Perform software flashing, configuration, and calibration activities using appropriate diagnostic and programming tools., • Analyse integration and communication issues and perform structured root cause analysis to resolution., • Use automotive communication and diagnostic tools (e.g., CANoe, CANalyzer) to monitor, simulate, and debug network behaviour., • Identify and mitigate integration and release risks early in the development lifecycle., • Track, manage, and report issues through to closure in collaboration with cross-functional teams., • Provide on-site support as required during key integration, test, and launch phases., • Contribute to continuous improvement of integration processes, tooling, and test coverage., • Bachelor's or Master's degree in Electrical Engineering, Computer Science, Automotive Engineering, or a related discipline., • Full UK (or equivalent) driving licence., • Relevant automotive integration or validation certifications are advantageous., • Strong experience in embedded automotive software integration and ECU-level validation., • Proficiency in software flashing, calibration, and diagnostics processes., • Solid understanding of automotive communication protocols including CAN, LIN, and Ethernet., • Hands-on experience with CANoe, CANalyzer, and associated network analysis tools., • Ability to interpret and work with DBC and ARXML files., • Strong analytical and problem-solving skills with structured root cause methodologies., • Ability to manage multiple activities and prioritise effectively in a fast-paced environment., • Excellent verbal and written communication skills with the ability to work cross-functionally., • Exposure to calibration toolchains and vehicle diagnostics environments., • Familiarity with commercial vehicle or heavy-duty vehicle systems., • Demonstrated ability to diagnose and resolve complex software and network-level issue, • Understanding of AUTOSAR architectures and ECU configuration processes., • Knowledge of release management and risk mitigation practices., • Experience in automotive software integration and embedded systems environments., • Proven track record of supporting software integration through to successful vehicle or system launch., • Experience collaborating with system, software, and test teams in a cross-functional engineering environment., • Experience supporting HiL, SIL, bench, and vehicle-level testing., • Experience with J1939, J1979, UDS or other diagnostic protocols., • Experience working on-site in lab and vehicle test environments., • Experience with automated integration or regression testing frameworks., • Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges, • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects, • ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses, • Competitive company benefits, • Always working as one team, our people are not afraid to think big and challenge the status quo, • As a Disability Confident Committed Employer we have committed to:, • Ensure our recruitment process is inclusive and accessible, • Communicating and promoting vacancies, • Offering an interview to disabled people who meet the minimum criteria for the job, • Anticipating and providing reasonable adjustments as required, • Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive #J-18808-Ljbffr

PERIODONTIST - LANCASHIRE An opportunity has become available for a Periodontist to join a private practice located in Preston, Lancashire The practice can consider a GDC registered specialist or a dentist with a special interest with a postgraduate qualification in Periodontics, such as an Msc.Or Diploma. This role is to start as soon as possible, to work Fridays only (8.30am - 9pm) - the day of work may be flexible There isn't an established list in place but there are a multiple number of on-going referrals Private / lab split is 50/50 Independent 4 surgery fully private practice, computerised using SOE/Exact software with Vatech CBCT and Medit intra-oral scanner and 3Shape scanner. Local Multistorey car parking.Preston station is only 5 minutes away. Newly qualified candidates accepted The suitable candidate must have full right to work in the UK, as visa sponsorship is not available All candidates must fully qualified, GDC registered with UK experience. #J-18808-Ljbffr

Title: Senior Criticality Consultant.Rate: £80-£100 per hour.Job Description for Senior Criticality Consultant:.This is where your skills play a critical role in keeping everyone safe.Working in Safety, Security & Safeguards gives you the chance to make your mark on some hugely interes

Title: Senior Criticality Consultant.Rate: £80-£100 per hour.Job Description for Senior Criticality Consultant:.This is where your skills play a critical role in keeping everyone safe.Working in Safety, Security & Safeguards gives you the chance to make your mark on some hugely interes

Title: Senior Criticality Consultant.Rate: £80-£100 per hour.Job Description for Senior Criticality Consultant:.This is where your skills play a critical role in keeping everyone safe.Working in Safety, Security & Safeguards gives you the chance to make your mark on some hugely interes

Private practice in Preston, Lancashire is seeking a Periodontist to join on a Friday-only basis (8.30am - 9pm, day flexible). GDC registration with UK experience required; a specialist or dentist with a special interest and postgraduate qualification in Periodontics (MSc or Diploma) is acceptable. Newly qualified candidates accepted. Visa sponsorship not available. Private lab split is 50/50; multiple ongoing referrals; practice uses SOE/Exact software with CBCT and intra-oral scanners. #J-18808-Ljbffr

We sort lab logistics 1099 courier driver jobs with better pay, shorter commutes and sooner starts in mind.

We sort lab logistics driver jobs with better pay, shorter commutes and sooner starts in mind.

We seek a senior Calibration Laboratory Manager to govern calibration activities regionally (EMEA & APAC), drive standardisation, performance and capability growth while upholding strict quality and accreditation standards. You will report to the VP Operations EMEA and collaborate across global team

IDEXX is seeking a Clinical Pathologist for our Wetherby, UK laboratory in a hybrid role requiring 1 day on-site per week.

This role sits within a dedicated lab function responsible for pre-production validation, solution testing, and technical assurance before enterprise rollout. Operating and maintaining a large enterprise lab environment. Collaborating with network, security and infrastructure teams.

The role covers service, installation, breakdown, repair and calibration of sophisticated medical lab automation at customer sites across Europe, including pathology labs and pharma environments. TRS Consulting is seeking a European Field Service Engineer for Laboratory Robotic Systems.

The role involves acting as a Technical Expert, supporting customers both in lab settings and during site visits.

Responsibilities include running and maintaining the lab, translating requirements into test builds, executing pre-production scenarios, validating configurations, and close collaboration. Oscar Associates (UK) Limited is seeking a Lab Engineer to support a large-scale enterprise testing environment

Executive Integrity seeks a Product Development Engineer in Crawley, West Sussex, for a lab-based, on-site role at least four days a week.

The role covers laboratory leadership, technical testing, and support for sales and proposals.

Assist in the monitoring of power, cooling, and space utilization to ensure optimal lab performance and to anticipate future needs. Assist with audits and inspections to ensure the lab remains compliant with all relevant standards and regulations. Good understanding of lab testing best practices.

The role leads the QC team, oversees lab operations, testing, and environmental compliance, and supports customer and supplier interactions.

A global technology company is seeking a Data Centre Lab Engineer for a 9-month contract based in South Yorkshire, requiring onsite work 4 days a week. The role offers a competitive daily rate of £350-380 inside IR35, with immediate start available.

Requires a scientific background and sales experience in life sciences to drive adoption of digital lab solutions through consultative selling.

Work with SDETs, software engineers, product, IT/networking teams, facilities, and suppliers to resolve lab issues and support lab expansion. Operate and maintain the Cambridge Ring and Blink test lab, keeping devices and test environments reliably available. As a Lab Engineer, you will be a core me

Area Sales Manager Building Plastics.Job Title: Area Sales Manager Building Plastics.Industry Sector: Roofline, Rainwater Systems, Bath Panels, Underground Drainage, Cellular Plastics & Room Liner, Window Trims, PVC, uPVC, Fascia, Gutters, Cladding Systems, Builders Merchants, Buying Groups, Special

A professional and established Asbestos Consultancy are now seeking to take on an Asbestos Lab Analyst to join their longstanding lab in the South Coast area. Job Title: Asbestos Lab Analyst.

Seeking a skilled Data Center ICT Lab Engineer for a 6-month contract role in South Yorkshire to support on-prem IT infrastructure.

Asbestos Lab Analyst needed for a UK-based management consultancy in Basildon, Essex.

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

Fixed Term until 31 December 2027.Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.

West Lothian Council reserve the right to close this post early depending on applicant response levels.Pinewood School is a special school which provides children and young people who have additional learning needs an opportunity to access high quality learning and teaching.The curriculum is designe

Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

Simply set your availability in our HealthForceGo app and enjoy a perfect work-life balance.

Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Award – 2024.ASSIST – FM Contribution to Cl

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.

Fixed Term until 15 August 2027.West Lothian Council reserve the right to close this post early depending on applicant response levels.Pinewood School is a special school which provides children and young people who have additional learning needs an opportunity to access high quality learning and te

General Assistant / Cleaner - Everlast Gyms - Netherfield.Help Create an Exceptional Fitness Environment.At Everlast Gyms, we're committed to delivering outstanding fitness experiences for our members.Our clubs are built on high-quality facilities, exceptional service and an environment where people

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.The National Autistic Society helps create a world that works for autistic people,

As a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life.On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.Join Us as a Bank Support Worker.The National Autistic Society helps create a world

As a Regional Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life.On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the person-

The salary advertised is the bracket available for this position. The salary advertised is the bracket available for this position.

Pay rate advertised includes bank enhancement.This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will i

Job Title: Health Care Assistant Location: Burnley Company: Complex Care Professionals Contract Type: Full-time / Part-time / Flexible shifts available - Zero hour contract About Us Complex Care Professionals is a growing, specialist care provider delivering high-quality, person-centred car

Prestige Nursing & Care East Lancashire are seeking a Complex Care Professional to join our team supporting an individual with a spinal injury.The role will be based in Darwen and a full driving licence is required due to the location.The shifts are from 8am till 4pm or 4pm till midnight or you can

We are unable to consider candidates with work restrictions that limit their availability or ability to fulfil the role requirements. In this role, you will work collaboratively to provide high-quality care and support to young people, promoting their emotional wellbeing and helping them make inform

Creative Support is seeking committed Relief Female Support Workers for an exciting opportunity to join our team under the Transforming Care Agenda using a Trauma Informed approach.Our Preston Trauma Service provides three single bespoke adapted support living services with Learning Disabilities, Au