Learning and Development Manager
4 days ago
Slough
Learning & Development Manager – Luxury Estate in Berkshire Up to £44,000 + bonus + benefits We are delighted to be partnering with a prestigious luxury estate in Berkshire to appoint a Learning & Development Manager. This is a unique opportunity to shape and elevate the people and culture strategy within a high-end, service-led environment. The estate offers a blend of luxury hospitality, wellness, and leisure, with a strong focus on delivering exceptional, personalised guest experiences. This role will be instrumental in embedding a culture of continuous development and service excellence across the business. Reporting into senior leadership, you will lead the Learning & Development function across the estate, working closely with Heads of Department to support, coach, and develop teams at all levels. Responsibilities: • Designing and delivering engaging, high-impact training programmes across all departments, • Leading onboarding and induction to ensure a seamless and inspiring employee journey, • Driving service excellence training aligned with luxury hospitality standards, • Partnering with department heads on talent development and succession planning, • Coaching and developing managers to enhance leadership capability, • Supporting performance management processes and career development pathways, • Overseeing compliance and mandatory training across the estate, • Continuously evolving the L&D strategy to support business growth and culture Requirements: • Proven experience in an L&D or Training Manager role within luxury hospitality, hotels, or estates, • A strong understanding of service excellence within high-end environments, • An engaging and confident facilitator, able to influence at all levels, • Passionate about people, culture, and development, • Commercially minded, with the ability to align training initiatives to business goals