Assistant Plan Co-ordinator
11 days ago
Barnsley
Assistant Plan Coordinator • Location: Barnsley S70, • Job Type: Temporary Contract, Full-time, Hybrid Day-to-day of the role: • Support the implementation and maintenance of education health and care plans for children and young people., • Respond to customer enquiries through multiple channels including telephony, face-to-face, and email, ensuring adherence to the Special Educational Needs Code of Practice and safeguarding issues., • Provide comprehensive information, advice, and guidance on statutory Special Educational Needs processes to internal and external stakeholders., • Work closely with key stakeholders to deliver service improvements and promote the Council’s Digital First principles to shift from paper-based applications to online portals., • Experience working with legal processes and statutory timescales., • Overview knowledge of services offered by the Authority to children, young people, and families, with some knowledge of support related to SEN., • Proven experience handling confidential, sensitive, and potentially contentious information., • Significant experience communicating and working effectively with a wide range of people, including the public., • Access to a dedicated consultant for ongoing support., • Secure and user-friendly online timesheet system., • Self-service portal for managing holiday requests, payslips, and other employment documents., • Access to free training, discount clubs, healthcare options, and Reed rewards., • Inclusion in pension schemes, paid holiday schemes, and maternity benefits.