DVC Sports Centre Duty Officer
hace 8 días
Rotherham
DVC Sports Duty Officer • Salary: £25,456 per annum, • Location: Dearne Valley College, • Contract Type: Full Time Perm Join our team as a DVC Sports Duty Officer, where you will be pivotal in managing the day-to-day operations of our sports facilities. This role is ideal for someone with a passion for sports and a commitment to excellent customer service, ensuring health and safety compliance, and efficient facility operations. Day-to-day of the role: • Oversee the daily operation of sports facilities during allocated shifts., • Ensure adherence to all health and safety procedures and policies., • Supervise staff, including allocation of duties and monitoring performance., • Provide first-rate customer service and act as the first point of contact for facility users., • Handle customer queries, issues, and complaints professionally., • Conduct regular facility checks to ensure cleanliness, safety, and functionality., • Support the setup and delivery of sports activities, events, and bookings., • Maintain accurate records, including incident and accident reports., • Manage the safe storage, maintenance, and readiness of all equipment., • Assist with opening and closing procedures, ensuring the security of the premises. Required Skills & Qualifications: • Proven experience in a sports, leisure, or customer-facing environment., • Strong understanding of health and safety practices., • Excellent communication and interpersonal skills., • Ability to work both independently and as part of a team., • Flexible approach to working hours, including availability for evenings and weekends. Desirable: • First Aid qualification., • National Pool Lifeguard Qualification (NPLQ) or equivalent., • Experience in supervising staff or managing a facility. Skills and Competencies: • Strong organisational and problem-solving skills., • Ability to remain calm under pressure., • High level of customer focus., • Meticulous attention to detail and commitment to maintaining standards. Additional Information: • The role may involve shift work, including evenings and weekends., • Opportunities for training and development may be provided., • Candidates may be required to undergo relevant background checks.