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Join Our Team: Customer Service Administrator\n\n We’re excited to welcome a new Customer Service Administrator at our North West location \n\n Navigate your future and lock in your career as we keep our canals open and alive. \n\nWorking Hours & Location \n\n This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend the hub at Ellesmere Port once a week and meetings every month at Burnley and Ellesmere Port. \n\nRole Overview \n\n The role of Customer Service Administrator is to deliver excellence in customer service. This will involve supporting our customers both over the telephone, email and online notice boards. The role will also involve general administration and financial support to the regional team. \n\n Key Responsibilities \n\n • Being part of the regional customer service team, ensuring that all telephone and email enquiries are managed in a friendly, helpful, professional and conscientious way.\n\t, • Managing customer enquiries to resolution and in line with our service level agreements in a timely manner through our customer relationship management system Sugar.\n\t, • Clearly communicating navigational updates such as restrictions, closures and advice notices via online customer notice system.\n\t, • Accurately booking lock passages and pre-bookable moorings for boaters via online customer licensing system.\n\t, • Logging reports, faults and failures of boater Customer Service Facilities such as elsans, pump outs, and bins. \n\t, • Liaising with contractors to update live notices.\n\t, • Working with internal insurance team to progress and resolve insurance claims.\n\t, • Logging all incoming reports of customer accidents, incidents and/or near misses via our internal health and safety system.\n\t, • Produce accurate and timely communication for our customers via online notice boards, social media and our website.\n\t, • Coordinate the organisation of events and functions within the waterway, for both internal and external customers.\n\t, • Provide administration services for the waterway including, minute taking, organisation of occupational health visits and updating of training records.\n\t, • Produce accurate and clearly presented reports that support the needs of the business.\n\t, • Maintain accurate and well organised systems of records that are easily retrievable (e.g. Sharepoint)\n\t, • Use SAP to provide financial and administration services to the waterway, to ensure effective ordering of materials and supplies, to work with notifications and other financial processes. \n\t, • Tasks will include raising purchase orders and invoices and actioning goods receipts.\n\t, • Proven experience in a customer service environment, e.g. providing “front of house” services via telephone, email, notice boards, post, email, social media, etc. \n\t, • Proven experience of administration.\n\t, • Communication skills that allow you to inform, help and advise customers clearly and professionally and liaise with other professionals.\n\t, • Ability to deal with difficult and potentially confrontational situations.\n\t, • Confident in the use of the MS Office word processing and spreadsheet software.\n\t, • Confidence, patience, politeness, tact and diplomacy, when addressing customer enquiries\n\t, • Calm under pressure, with good prioritisation skills\n\t \n\n IND LP

Role Overview: Attend sites to prepare comprehensive and accurate specifications and quotes for installation projects, ensuring all details are communicated to relevant stakeholders. The role involves providing support and guidance to engineers during projects and conducting quality inspections upon completion to ensure compliance. You will promote the importance of quality work and professional attitudes, fostering an environment that encourages employee development, good relations, team building, and adherence to quality standards. Key Responsibilities: * Specification and Quoting: Prepare detailed and accurate specifications for installations following site visits, ensuring client needs are met within legislative boundaries * Procurement: Order all necessary parts and subcontracted services for confirmed installations, ensuring timely availability and delivery * Communication and Support: Relay installation details to all relevant parties, providing both on-site and off-site support and guidance to engineers to ensure compliance with business quotes * Operational Management: Manage the day-to-day operations of operatives, providing technical support, encouragement, and training to ensure the completion of an agreed number of jobs per week * Client Relations: Serve as a key contact for clients, assisting in developing relationships and resolving problematic jobs. Attend and facilitate the resolution of customer complaints, including site visits and providing technical overviews, ensuring professional representation of the company * Quality and Professionalism: Promote the importance of quality work and professional attitudes, fostering an environment that supports employee development, good relations, team building, and quality standards * Follow-Up: Address recalls after an engineer has attended a property more than twice, providing management with details of the work and suggestions for preventative measures or training needs * Compliance: Ensure client contractual and specific requirements are met and, where possible, exceeded * Communication: Convey company procedures and client requirements to operatives through daily contact and structured monthly Toolbox Talks * Training and Support: Assist the Head of Region and Install Manager with training requirements and technical support for both existing engineers and new starters * Quality and Safety Audits: Conduct quality checks and health and safety audits to a predetermined target volume, communicating outcomes and completing reports for client meetings Skills & Experience * NVQ Level 2/3 in Heating and Ventilation or equivalent (essential) * Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) * Valid UK driving licence (essential) * Previous practical experience in heating system surveys or domestic installation projects (essential) * Solid understanding of gas safety regulations and industry standards * Strong problem-solving skills and the ability to work independently What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. * £38,000 - £44,000 per annum * Company vehicle and fuel card supplied * Uniform, PPE & mobile device supplied * Contributory pension scheme * Life assurance * 20 days + Bank holidays * Enhanced maternity, paternity, adoption leave and other family friendly policies * Sureserve Benefits Hub, accessing over 1000 retail discounts * Virtual GP service, available for employees and immediate family * Employee Assistance Programme (EAP) * Bike2Work Scheme * EV Car Scheme * Employee engagement events and Employee Voice programmes * Strong opportunities for career growth and development * Sureserve Legends celebrating the fantastic ways in which our employees live our values Committed to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. xrnqpay Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.

Role: Senior Principal Designer For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Sector: Property & Construction Location: Leeds Salary: £65,000 + car allowance (circa £6,000) + benefits package Carriera is proud to once again partner with one of our long-standing clients who are recruiting for an ambitious and knowledgeable Senior or Assoiate CDM/PD Advisor to join their Leeds office. The business is going through an exciting period of growth, and they are seeking a talented individual to contribute to a diverse portfolio of projects. From large industrial and commercial schemes to smaller, unique projects for prestigious clients such as motor manufacturers, schools/universities, healthcare providers, contractors, and developers. Our client would be very interested in speaking with people with experience of delivering Principal design duties in a consultancy setting, who is great in a client facing role, with existing connections and enjoys business development. Responsibilities: • Ensure project compliance with CDM 2015 amongst a range of projects in a variety of sectors., • Serve as the CDM Advisor to Clients, assisting them in fulfilling their duties and implementing effective H&S management., • Produce F10 documentation for the Health and Safety Executive (HSE)., • Attend design team meetings, review designs and design strategies, and provide advice on legislation., • Create and manage Design Risk Registers., • Gather Pre-Construction Information and develop summary reports for the project team., • Engage with and support the design team, taking the lead in design risk management and workshops., • Conduct site visits and inspections, identifying risks, and reporting findings to the Client., • Collaborate with the Principal Contractor to promote positive safety management., • Proactively review project and Client information., • Provide written reports to the Client and the project team., • NEBOSH Construction or General Certificate., • Membership in the Institute of Occupational Safety and Health (IOSH)., • Membership in the Association of Project Safety (IMaPS / CMaPS) (desirable)., • Ability to effectively manage time, prioritise workloads, and lead projects., • Competitive salary in the region of £65,000 - £70,000., • Car or travel allowance (circa £6,000)., • Company pension scheme with employer contributions which increases with time served., • 25 days of holiday entitlement which increase with time served., • Buy and Sell Annual Leave., • Private healthcare scheme., • Life assurance., • Professional membership fees covered., • Excellent CPD, support and training., • Positive work life balance encouraged - company events, charity, sport teams etc. Carriera Limited values diversity and promotes equality and no terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We welcome applications from all sections of society and are open to discussing any reasonable adjustments or additional arrangements you may require to support your application. xrnqpay All applicants must be eligible to live and work in the UK. When advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary vacancies we are acting as an Employment Business for the purposes of the Conduct Regulations 2003. All applications will be held in strict confidence and in accordance with our privacy policy.

We are looking for an Account Director who has previously worked for a leading Live events agency but now happy to work outside of London (think along the lines of Imagination, Jack Morton or GPJ). The ideal candidate will have 10+ years' relevant experience within brand experience, live events and

This is a hands-on leadership role responsible for shaping, managing and delivering a distinctive, high-profile programme of live events at the Royal Armouries in Leeds – from daily performances and combat demonstrations to the annual international Easter Joust. Events & Live Interpretation Ma

While the role is not exclusively to work in the live sector, previous experience in marketing live events (e. Passion for entertainment and culture is a must, with a genuine interest in live events and audience experiences. Investigate campaign and market trends, conduct competitor analysis, and pr

A leading events and venue management company in Greater London is seeking a Senior Space Operations Manager to ensure the seamless planning and execution of live events at their venues.

Financial Times Live (FT Live) is the conferences and events division of the Financial Times newspaper and its group publications. The Fixed Income Events Division of FT Live is a fast‑paced, tight‑knit team of 35 people laser‑focussed on creating the best deal‑making events for the structur

Benefits include a competitive salary, health insurance, and team-building events.

The successful candidate will work closely with the Live team to deliver impactful events, manage budgets, and ensure smooth operations on-site. A dynamic event agency in the United Kingdom is seeking a Production Executive to support and manage production elements for live events.

This role involves overseeing the planning and delivery of Live Production Events, ensuring effective communication between Sales and Operations teams. A global leader in live productions is seeking a Senior Technical Project Manager in the UK.

The ideal candidate should have 3 to 6 years of experience in experiential or live events and possess strong organizational and client management skills. You will lead client interactions, develop strategic proposals, and ensure the seamless delivery of high-impact experiential environments.

Background in live events, entertainment, or a creative, campaign-led or project-led environment. Experience in live events, entertainment, or another high-volume, consumer-facing sector is beneficial. Head of Marketing | Live Events & Entertainment.

A leading live events agency in Greater London is seeking a Senior Project/Production Manager to oversee end-to-end management of large-scale productions. The ideal candidate will have strong experience in live show production, logistics, and budget management.

A global community events organization in Greater London is seeking a Freelance Producer to curate and promote live events in the local area.

Lead Sleek’s largest and most complex events, setting the strategic and creative vision from brief to live delivery. Extensive experience operating at Executive Producer or equivalent senior level within an events, live‑experience or experiential marketing agency. Proven track record of leading

A leading event management company in Greater London seeks an experienced Producer to manage high-quality events from concept to delivery. You'll work cross-functionally to ensure events meet client objectives and foster strong relationships with stakeholders.

A leading pub operator in the UK seeks an experienced pub operator for the Camerton in Thorngumbald.The ideal candidate will have extensive experience in the hospitality industry, particularly in destination food outlets.Responsibilities include managing the pub's food and drinks menu, driving trade

A dynamic events agency in Greater London is seeking an experienced Event Producer to oversee the end-to-end delivery of live events, exhibitions, and brand experiences. The ideal candidate will have a proven background in an events agency, with strong project and budget management skills.

A popular London venue is seeking an enthusiastic Events Manager to plan and deliver a variety of live events. This role involves coordinating with promoters, managing social media campaigns and overseeing all logistics for the events.

A leading audio-visual company in Greater London seeks a Technical Specialist to manage audio system projects for live events.

Candidates with experience in exhibitions or events are encouraged to apply for this full-time position with long-term career opportunities. A prominent recruitment agency is seeking an Exhibition Project Manager to oversee high-profile exhibition projects from concept through delivery, based in Lee

Experience in the events industry and a passion for live experiences are crucial. This role involves leading timelines, managing budgets, and collaborating with various teams to deliver outstanding brand experiences.

A professional sports organization in Greater London is seeking an Events Executive to support operations for matchdays and public events. Ideal candidates will have experience in live event environments, organizational skills, and the flexibility to work evenings and weekends.

A leading entertainment venue in Liverpool is seeking a Client Account Manager - Entertainment and Sports to join their ticketing team. The successful candidate will build relationships, manage ticket sales, and analyze data to optimize performance for major events. Ideal applicants will have experi

D Designer - Exhibitions & Live Events. Disrupt Talent is recruiting on behalf of a specialist exhibition design and build company known for delivering creative, high‑impact exhibition stands and live event environments for clients worldwide. Working closely with Creative Leads, Sales, Project Man

A unique creative agency based in the UK is looking for a Senior Event Manager to oversee the delivery of diverse events.

A leading live events and production specialist seeks an experienced Technical Project Manager to oversee the technical delivery of large-scale corporate and broadcast events across London. This senior, client-facing position requires expertise in managing complex events from concept to execution, w

We’re looking for an experienced Senior Producer to lead the planning, editorial supervision, and delivery of live and non- live broadcast productions for major international sporting events. Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping in

The Making of Live Events” is a groundbreaking video produced by The Power of Events supporter Adlib, showcasing the incredible variety of careers within the live music sector and the wider UK Events Industry. This section of The Power of Events platform has been designed to showcase the depth and

A leading global brand experience agency is seeking a talented Designer to create high-quality graphic deliverables across various projects.

A leading events agency in London is seeking a Mid-Senior 2D Graphic Designer to work on various brand activations and events.

A leading events company in London seeks a Business Development Executive to drive growth by identifying new opportunities and enhancing existing client relationships. Responsibilities include lead generation, making calls, and attending events.

With an established reputation for delivering flawlessly executed live events, this award‑winning agency continues to grow from strength to strength. Operating as a full‑service live events agency, they are now looking for an experienced Head of Events to join their team and help oversee teams,

Reporting to the [Event Manager], the Event Coordinator will support the planning and delivery of live events, ensuring smooth operations and excellent guest experience. Reporting to the Account Manager or Creative Director, the Creative Events Intern will support the development and delivery of exp

A leading events production company in the United Kingdom is seeking a Senior Project Manager to oversee live event productions from start to finish. You will be responsible for liaising with clients, managing budgets, and coordinating all aspects of the project, ensuring successful delivery.

A leading production agency based in Shoreditch is seeking a Senior Production Manager specializing in live events. You will manage relationships with both internal and external stakeholders while overseeing production budgets and delivery.

This role involves overseeing event delivery, managing a team, and communicating with clients to ensure seamless execution of high-profile events. A leading event agency based in the UK is seeking a dedicated Head of Events to join their expanding team.

Proven experience delivering live events in an agency environment. About Us: Your Recruitment Partners in Live Events & Exhibitions. Even if this particular role isn’t the right fit for you, we are constantly recruiting across a range of positions in live events and exhibitions.

A dynamic agency in London is seeking an F1 Account Manager to manage global events and partnerships for a key client.

A leading live events company is seeking a Front of House Manager to deliver unforgettable experiences at their new venue in West London.

You'll be responsible for setting up and operating audio-visual systems for live events, ensuring client satisfaction. A leading events technology company in Greater London is looking for a Technical Specialist.

A leading live events production team in London is seeking a Technical Production Manager to oversee technical delivery for high-end corporate and live productions. A great opportunity to be part of standout live events in a premium venue. The ideal candidate will have strong technical knowledge in

Remote working and an exciting live‑experience portfolio – Are you a Senior Project Manager who wants to lead the planning and execution of high‑impact events across retail locations, public spaces and real‑estate destinations?. This independent creative full-service events agency is known f

An experienced Project Manager within live events, exhibitions, branding or venue operations. Job Description - Project Manager (Live Events Venue). Lead onsite activity during event builds and live delivery periods.

A leading event management company in Greater London is looking for a Senior Producer to lead project teams and deliver innovative live events worldwide. The ideal candidate will have over 7 years of experience in live events, managing budgets over £500k while ensuring client satisfaction and high

A leading global sports organization in London seeks an experienced Operations Manager to oversee the Tech Site for events. The role requires expertise in site design, logistics management, and vendor coordination, with a focus on delivering operational excellence. Candidates must have a Bachelor’

This role involves coordinating teams, overseeing project schedules, and ensuring on-time, on-budget delivery of events. A creative event production company based in Greater London is seeking an experienced Project Manager to lead live event projects from initial brief to completion.