Trabajos manager luxury retail en Reino Unido

Trunk Show Events Manager | Luxury Menswear | London | Onsite | £30,000 - £35,000 + Benefits!Are you a fashion-forward, highly organised events professional with a passion for luxury menswear and client experience?We're looking for an Event & Trunk Show Manager to lead the planning, execution, and performance of high-profile trunk shows across key global markets (UK & US). This is a Luxury Retail brand that are offering unique services to customers and reach more clientele. If you have experience managing all aspect of a trunk show and luxury experience - this is the role for you!Key Responsibilities:Plan and deliver exceptional trunk shows from concept to execution, including venues, logistics, and scheduling.Own the full client experience, ensuring every interaction is seamless, premium, and memorable.Drive sales performance by building relationships with UHNW and high-profile clientele.Manage budgets and reporting, tracking costs and delivering post-event insights and recommendations.Coordinate logistics and travel, including international shipping, materials, and event setup.Lead on-site execution, from staffing and operations to visual merchandising standards.Collaborate cross-functionally with store teams to ensure smooth follow-ups, payments, and client communication.Key skills required:Experience in luxury trunk shows, retail eventsHighly organised with exceptional attention to detail and problem-solving ability.Confident working with high-net-worth clients and delivering premium service.A natural relationship builder with strong communication skills.Self-starter mindset with the ability to work independently and take ownership.Willingness to travel internationally and work flexibly, including weekends.Familiarity with CRM systems, POS tools, and Microsoft Office.*Rates depend on experience and client requirementsTPBN1_UKTJ

Company description Oribe Hair Care has set the standard for professional hair care within the prestige market. Blending innovative formulations, top-performing products, award-winning packaging and unparalleled education, Oribe has become a renowned beauty authority for experienced stylists and taste-driven consumers alike. These are the products of the hair-obsessed.Founded in Japan in 1887, Kao is passionate about making a difference in peoples lives with our high-quality products and services to create a Kirei Life for all a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the Worlds Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do acting with integrity, courageously driving innovation, and treating each other with trust and respect.Retail Education Specialist (Field-Based), Oribe, UK & Ireland Reporting to the UK Retail National Account Manager, with a dotted line to the Oribe Education Manager, this role is responsible for the successful delivery of the Oribe education and events programme across the retail channel in the UK & Ireland.The Retail Education Specialist will inspire and educate in-store retail teams, driving brand awareness, sales performance, and new business opportunities while ensuring a consistent and premium brand experience across all retail locations.This is a field-based role requiring regular travel across the UK & Ireland, including store visits, retailer meetings, education sessions, merchandising support, and event activity.The role also supports the day-to-day management of retail accounts, including merchandising, planogram compliance, product launches, and stock monitoring.What you will do:Partner with the National Account Manager (Retail & E-commerce) and the Oribe Education Manager to implement education plans across retail accounts, supporting sales growth, brand distribution, and new business objectives.Deliver engaging Oribe product knowledge and education sessions through: In-store trainingRetailer head office presentationsDigital learning sessionsEnsure all merchandising and in-store displays align with agreed planograms and brand standards.Monitor stock levels, restock where required, and communicate stock shortages or outages to the Oribe National Account Manager.Maintain accurate visual records of merchandising standards, including store and shelf imagery within central team folders.Support retail events and promotional activity, including: Assisting with event planning and executionProviding customer engagement and hands-on support during eventsRepresenting the brand professionally at all timesComplete all required administration, reporting, and feedback in a timely and accurate manner.Support occasional evening and weekend events where required.What Youll Need: Minimum 3 years experience within FMCG, luxury beauty, or haircare retail environments.Good understanding of the retail and professional haircare industry; hairdressing experience is advantageous.Experience delivering education programmes, in-store training, and retail events within a retail environment.Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across internal teams and retail partners.Good technical and product knowledge of haircare products, ideally within the luxury sector, alongside awareness of market trends and brand positioning.Highly organised and adaptable, with the ability to manage schedules, prioritise store visits, and respond quickly to changing business needs in a field-based role.Competent in Microsoft Office applications, particularly Excel.Flexibility to travel extensively across the UK & Ireland, including occasional overnight stays and weekend work where required.What we offer How we work: Having been selected among the Worlds Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.TPBN1_UKTJ

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail.Role and Responsibility:Operations & Execution:Oversee end-to-end order management including allocation, invoicing and logisticsEnsure seamless coordination between internal teams and external partnersMaintain accurate reporting, trackers and cash flow visibilityCross-Functional Coordination:Coordinate with Merchandising, Production, Finance, Logistics and Marketing teamsEnsure alignment across all business functions to deliver operational excellenceCommercial Management:Drives sales performance and profitability across selected Franchise AccountsAnalyse sales trends, stock levels, and market dynamics to identify growth opportunitiesDevelop and execute strategic action plans aligned with global objectivesClient Management:Act as primary point of contact for selected Franchise partnersAdvise on Product Strategy, Merchandising and Retail excellenceShowroom & Brand Experience:Prepare and present collections for key client meetings and exhibitionsSupport showroom excellence and product storytelling at HQContribute to maintaining the highest standards of brand presentation.A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential.TPBN1_UKTJ

Are you ready to take your career to the next level with a premium beauty brand portfolio? This is a rare opportunity to join a fast-paced, high-growth luxury beauty business where creativity, innovation, and commercial impact come together. We are looking for a dynamic Brand Manager to shape and elevate brand presence across key retail channels, delivering best-in-class campaigns that inspire customers and drive performance. Client Details Our client is a leading player in the luxury beauty space, partnering with some of the world's most exciting premium brands to bring them to life in the UK market. Working at the heart of the industry, they combine distribution expertise with creative marketing and retail execution, ensuring their brands stand out across top-tier retail environments. Fast-paced, entrepreneurial and brand-led, this is a business where innovation, relationships and commercial impact truly matter. Description In this role, you will bring brands to life within the retail environment and ensure a seamless customer journey across all touchpoints. You will: Lead the development and execution of innovative trade and shopper marketing strategies Create impactful campaigns and activations that reflect the luxury positioning of the brand Analyse market trends, consumer behaviour and competitor activity to unlock growth opportunities Partner cross-functionally with sales, brand and external agencies to ensure flawless execution Manage budgets effectively, delivering strong ROI Monitor and optimise performance through key KPIsProfile We are seeking a commercially driven, creative marketer who thrives in a fast-paced environment. You will bring: Experience within beauty/FMCG, ideally with exposure to luxury brands Strong trade or shopper marketing expertise A deep understanding of consumer behaviour and retail dynamics Exceptional project and stakeholder management skills A proactive, solutions-focused mindset with a passion for excellenceJob Offer What's in it for you? Competitive salary and benefits package Flexible working with a collaborative, supportive culture 4 days in a stunning Surrey office with a premium, inspiring working environment The opportunity to work with a leading luxury beauty portfolio High-impact role with real ownership and visibility across the business This is a brilliant opportunity for a Brand Manager to combine career progression with a genuinely enjoyable place to work

Event & Trunk Show Manager | Luxury Menswear | London | Onsite | £30,000 - £35,000 + Benefits!Are you a fashion-forward, highly organised events professional with a passion for luxury menswear and client experience?We're looking for an Event & Trunk Show Manager to lead the planning, execution, and performance of high-profile trunk shows across key global markets (UK & US). This is a Luxury Retail brand that are offering unique services to customers and reach more clientele. If you have experience managing all aspect of a trunk show and luxury experience - this is the role for you!Key Responsibilities:Plan and deliver exceptional trunk shows from concept to execution, including venues, logistics, and scheduling.Own the full client experience, ensuring every interaction is seamless, premium, and memorable.Drive sales performance by building relationships with UHNW and high-profile clientele.Manage budgets and reporting, tracking costs and delivering post-event insights and recommendations.Coordinate logistics and travel, including international shipping, materials, and event setup.Lead on-site execution, from staffing and operations to visual merchandising standards.Collaborate cross-functionally with store teams to ensure smooth follow-ups, payments, and client communication.Key skills required:Experience in luxury trunk shows, retail eventsHighly organised with exceptional attention to detail and problem-solving ability.Confident working with high-net-worth clients and delivering premium service.A natural relationship builder with strong communication skills.Self-starter mindset with the ability to work independently and take ownership.Willingness to travel internationally and work flexibly, including weekends.Familiarity with CRM systems, POS tools, and Microsoft Office.*Rates depend on experience and client requirementsTPBN1_UKTJ

Account Manager Luxury Health & Beauty London Hybrid working Global branded merchandise & packaging The Opportunity Want to work with luxury beauty brands on the kind of products people actually keep? Were partnering with a global branded merchandise and creative solutions business looking for an experienced Account Manager to join its London Health & Beauty team. This is a brilliant opportunity for someone who loves luxury beauty, product innovation and client growth and wants to build a long-term career in a creative, fast-moving global environment. The Role This is a client-facing role managing an established luxury beauty account, taking bespoke packaging, gifting and promotional projects from brief through to delivery. Youll work across product development, sourcing, sampling, production and commercial growth with sustainability, brand integrity and luxury execution at the heart of every project. What youll be doing: Managing and growing luxury health & beauty client relationships Delivering sales and margin targets across an existing account portfolio Leading bespoke packaging, gifting and merchandise projects from concept to completion Coordinating offshore sourcing, sampling, production and delivery Working to SLAs, KPIs and tight client deadlines Ensuring every product reflects brand guidelines, sustainability goals and luxury standards What were looking for: 5+ years sales or key account management experience Background in a fast-paced agency, merchandise, packaging, gifting or product-led environment Experience working with luxury health, beauty or retail brands Strong commercial instincts and a track record of growing client spend Confidence managing complex, offshore-sourced projects Excellent stakeholder management, communication and presentation skills Interested? Drop me a message for a confidential conversation. #AccountManager #LuxuryBeauty #HealthAndBeautyJobs #PackagingJobs #BrandedMerchandise #LondonJobs #ClientServices #KeyAccountManagement #HybridWorking TPBN1_UKTJ

Jewellery Store Manager - Norwich£33,000 - £35,000 + Quarterly Bonus + Excellent BenefitsDo you know how to bring out the best in a retail team and turn great service into strong sales? Are you confident creating memorable customer experiences within luxury retail or jewellery?Hours: 40 hours per week, working any five out of seven days, including weekends and bank holidaysContract: Full-time, permanentThe roleDiamonds Factory is looking for an experienced Store Manager to lead, support and inspire a close-knit team of up to five people.Reporting to the Regional Sales Manager, you will take ownership of the day-to-day running of the store. You will help your team reach their targets while making sure every customer feels welcomed, understood and valued.This is a hands-on leadership role for someone who enjoys being present on the shop floor, coaching their team and creating the kind of experience customers remember for all the right reasons.Key ResponsibilitiesYou will:Lead, motivate and develop the store teamSupport the team in achieving and exceeding sales targetsManage the smooth running of daily store operationsCreate a warm, personal and professional customer experienceUse consultative selling to understand each customers needsGather feedback and identify ways to improve serviceMaintain strong knowledge of the jewellery collectionsDeliver regular product and sales trainingBuild a positive, supportive and high-performing team cultureMaintain the standards expected from a luxury jewellery brandAbout our companyDiamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.Neve Jewels Group is home to three leading diamond jewellery brands: Diamonds Factory, Austen & Blake, and Sacet.With a growing presence across the UK and internationally, the Group has experienced exceptional growth in recent years and continues to reshape the diamond jewellery market.The BenefitsQuarterly bonus opportunityCompany pensionPrivate medical insuranceEmployee discountReferral programmeCompany eventsThe personYou will need:At least five years management experienceA strong background in retail sales and customer serviceThe ability to coach, motivate and develop a teamConfidence working with luxury products and customersExcellent communication and relationship-building skillsThree years jewellery experience would be preferredWhats nextIf you are ready to lead a talented team and create exceptional customer experiences, apply now to join Diamonds Factory.TPBN1_UKTJ

Floor Manager Location: 182 Regent St, London, United Kingdom Salary: From £30,000 - £31,000 per annum Vacancy Type: Permanent, Full time About the role About us: At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, and Tecnifibre ((url removed)> Team Leadership: Inspire and engage Sales Consultants, drive daily objectives, and maintain a vibrant store atmosphere. Operations: Oversee cash handling, till operations, stock replenishment, and store standards. Customer Experience: Share Lacoste’s brand story, provide personalized service, and handle customer queries with confidence. Sales Growth: Apply Lacoste’s selling techniques and monitor KPIs to achieve targets. Reward and Benefits: Competitive Commissions Scheme 28 days annual leave entitlement inclusive of bank holidays Up to 65% off Lacoste products Employee Assistance Programme Uniform Allowance Profile A successful candidate will have: Proven leadership experience in a retail environment, preferably within Fashion or Luxury sectors. Strong ability to inspire, coach, and motivate a team. •Excellent communication skills, with a focus on customer engagement and satisfaction. The ability to maintain A results-driven mindset, with the ability to meet and exceed sales targets. Committed to apply LACOSTE’S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity) The ability to maintain high store standards and create a positive, energetic atmosphere. Equal opportunities At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential. To Apply If you feel you are a suitable candidate and would like to work for Lacoste, please click apply to be redirected to our website to complete your application

This is a rare opportunity for a commercially mined Senior Finance Manager to become the first dedicated finance hire within a fast-scaling Luxury Retail business. Ideally from a Retail, Manufacturing, Hospitality or Leisure company (bonus if it's in the luxury space).

Overview: An exciting opportunity has arisen for an Operations Manager to join a growing team within the luxury beauty industry. This role is integral to ensuring smooth day-to-day operations across multiple functions, requiring an all-rounder who has worked in an e-commerce brand and is comfortable wearing multiple hats. Rather than focusing solely on logistics, this position involves overseeing general business operations, stock forecasting, retail partner management, product registrations, and stepping into other areas when needed. The ideal candidate will have experience working in a smaller business where adaptability is key, and they will be proactive in problem-solving across operations, HR, recruitment, marketing, customer service, and compliance. Key Responsibilities: • Oversee and coordinate shipments from manufacturers to warehouses but without a focus on complex logistics., • Manage retail purchase orders, delivery notes, and invoicing processes., • Forecast demand and monitor stock levels to ensure smooth operations (though deep forecasting expertise is not essential)., • Handle retailer and product registrations across multiple countries, particularly for beauty and personal care products (e.g., UAE compliance requirements)., • Support back-end management of Shopify, including updating product listings and monitoring website performance., • Assist with recruitment and HR, ensuring smooth internal processes., • Liaise with new retailers and onboard them efficiently, including managing documentation for larger department stores., • Oversee Amazon Seller Central operations, ensuring smooth listing and shipment processes for UK and US markets., • Align with other departments such as Marketing and Social Media, stepping in to respond to comments or escalations when required., • Step into customer service issues when necessary, though a dedicated customer service team is in place., • Ensure smooth accounts and finance operations related to retail orders., • Support compliance with international product registration processes, ensuring that products meet country-specific regulations., • If experienced, assist in overseeing EDI platforms for order processing. Ideal Candidate Profile: • Broad operational experience in a small to medium-sized e-commerce business, preferably in beauty, personal care, or related sectors., • Comfortable working in a dynamic environment where responsibilities span multiple departments., • Hands-on experience with Shopify is required., • Experience with Amazon Seller Central is a big plus., • Familiarity with EDI platforms is highly desirable., • Some knowledge of Klaviyo would be beneficial, though not essential., • Experience managing retail partner onboarding and purchase orders., • Strong problem-solving skills and ability to adapt when different challenges arise., • An all-rounder who can step into different areas such as HR, recruitment, customer service, and marketing when needed., • Immediate availability or a maximum one-month notice period is preferred. Salary & Benefits: • Up to £45,000 per annum (flexible for the right candidate)., • Remote role, open to candidates based anywhere in the United Kingdom., • Immediate start preferred, with full onboarding support.

• Arguably, the best brand in the market! Key Account Manager - Flooring into independent retailers (Field / home based based) Area: South West & South Wales The Role of Key Account Manager • This is a field / home based role., • As Key Account Manager you will be representing one of the most revered and prestigious decorative interior product brands in the market., • This role is 100% account management and you will be tasked with developing commercial relationships with circa 100 independent retailers., • Specifically, you will work with your customers enhancing brand development., • Using your consultative account management skills, you will develop brand exposure and revenue by looking for incremental growth opportunities within your retail accounts., • This varied role will suit a polished professional that has an interest in marketing, social media and a flair for design. The Company hiring the Key Account Manager Our client are market leading high quality luxury flooring manufacturer and are synonymous with prestige, quality and operate at the premium end of the market. With a legacy of over 100 years they have become an 'employer of choice' and have won numerous industry and independent awards for both their credentials as an employer and manufacturer. With eco-friendly manufacturing facilities, they bring to the market products that are on-trend, design-led and innovative. This is a rare opportunity to join one of the leading employers in the UK. The successful Key Account Manager will benefit from superb training and development and future progressive opportunities. The Candidate for the Key Account Manager role • Experience selling flooring into independent retailers, • Polished, commercially astute, • Strong negotiation and relationship building qualities The Package on offer for the Key Account Manager • up to £45,000 - £50,000 basic, • £70K - £90K OTE realistic in year one, • Wide choice of company car, • Private healthcare, • 25 days holiday plus bank holidays, • 9% Pension Ref CPJ1694 The Package on offer for the Key Account Manager • up to £45,000 - £50,000 basic, • £70K - £90K OTE realistic in year one, • Wide choice of company car, • Private healthcare, • 25 days holiday plus bank holidays, • 9% Pension

Private Client Manager | Luxury Retail Central London | Highly Competitive Salary Build relationships. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare o

Join our client's prestigious automotive brand as a Switchboard Manager, where you will lead the centralised customer contact function across Park Lane and Park Royal. This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards. Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement. • Lead, coach, and develop a high-performing Switchboard team, • Manage rotas in line with demand and service expectations, • Drive call quality, tone of voice, and brand standards, • Oversee daily operations, ensuring service levels are consistently met, • Monitor performance metrics, including response times and call handling, • Implement escalation and overflow processes ...

Mapped Recruitment is partnering with a luxury retail brand on their search for a Payroll & Benefits Officer to join their team permanently. Successful candidates must have worked on a high-volume payroll and ideally have SAP HR/Workday experience - UK Payroll. Key Responsibilities: • Reporting into the Payroll Manager, supporting with a high-volume payroll (1,500 + employees across Head Office and Stores), • Work with HR to ensure compliant Payroll & HR data, • Set up system (SAP HR) for starters, leavers, amendments, sickness, absence, maternity, paternity, variable cash and hours payments, benefits, etc, • Be the guarantor of SAP HR data quality at all times, ensuring correct information is logged to enable the monthly payroll to be processed on time and error-free, whilst also enabling associated tools to work successfully., • Monthly reporting to benefit providers., • Assist with processing payroll to ensure that all staff receive accurate and timely payment on a monthly basis., • Assist employees with the wealth of information available on our Intranet on Pay, Benefits, Tax, NI, etc., • Any other duties as required. Key Requirements: • A minimum of 3-5 years Payroll experience within a high volume environment, • Exceptional knowledge of UK Payroll legi...

Commercial Air Conditioning Engineer (Mobile) ?? London / South East (Mobile Role)?? Pareto FM – Specialist Services Team?? £45,000 – £50,000 DOE + Package Pareto FM are looking for an experienced Commercial Air Conditioning Engineer to join our growing Specialist Services team. This is a mobile engineering role covering a variety of commercial, office, luxury residential, and retail properties across London and the South East. You’ll be responsible for delivering servicing, reactive maintenance, fault finding, and small project works across a busy and varied portfolio. This role is ideal for an engineer who enjoys autonomy, variety, and working within a supportive specialist team environment. The Role You’ll carry out a mix of planned preventative maintenance, reactive call-outs, quoted works, and small installations across a range of commercial air conditioning systems. This is a hands-on role with a strong pipeline of work, requiring someone who can work independently, communicate professionally with clients, and maintain high engineering standards at all times. What You’ll Be Doing Delivering PPM servicing across commercial AC systems Attending reactive call-outs and carrying out fault finding Completing quoted works and small installation projects Working on split systems, VRV/VRF systems, and AHUs Reporting completed works and highlighting follow-on requirements Maintaining high standards of workmanship and client interaction Working safely and in line with company procedures and compliance standards Team & Support Structure You’ll be part of the Specialist Services team, reporting into the Specialist Services Manager with day-to-day support from the AC Supervisor and office team. Engineers typically work independently on day-to-day jobs but regularly support each other on larger installs, project works, and complex faults. Communication across the team is strong, with regular contact and job management through Simpro CAFM. Knowledge sharing and collaboration are actively encouraged across the engineering team. What We’re Looking For Proven experience working on commercial AC systems NVQ Level 2 minimum in Air Conditioning / Refrigeration (Level 3 preferred) F-Gas qualification (essential) Strong fault-finding ability Good knowledge of Mitsubishi and Daikin equipment Full UK driving licence Professional and client-focused approach Comfortable working independently across multiple sites What We Offer £45,000 – £50,000 salary depending on experience Company van, tools, uniform, and phone provided 25 days holiday + birthday off Pension scheme Private healthcare after 6 months Ongoing workload with variety across servicing, reactives, and projects Long-term progression opportunities as the business continues to grow #ROL

Financial Planning and Performance Manager - luxury retail. This FP&P (Financial Planning & Performance) Manager forms a key part of our finance transformation, supporting the transition from a traditional finance function to a modern, high-performing organisation. Own the preparation of wee

We are looking for an ambitious Sales Manager to join a growing premium property business who cover North & West Yorkshire. This is an exciting opportunity for someone with a background in luxury property, premium retail, hospitality or another high-end customer-focused environment who understands how to build lasting client relationships, deliver outstanding service and confidently sell value over price. If you thrive on creating exceptional customer experiences, enjoy meeting new people, and have the drive to grow the business through consultative sales and building long term relationships. This opportunity will be based in Harrogate for the first 6 months and will then move to Leeds City Centre full time after the initial introduction. You will be managing the complete customer journey, you'll generate new business, conduct consultations and viewings, convert enquiries, build long-term client relationships and secure renewals across a portfolio of premium office solutions including Working alongside an experienced Managing Director, you will receive hands-on mentoring and coaching while developing into a commercially focused Territory Manager with genuine long-term progression opportunities. Duties & Responsibilities: Build relationships with businesses across your local market. Generate new business through networking, referrals and proactive prospecting. Deliver exceptional consultations and client viewings that showcas...

We are seeking an experienced Boutique Manager to lead one of the brand's flagship London boutiques. Boutique Manager – Luxury Womenswear & Lifestyle Brand. With a strong global retail presence across boutiques, wholesale partners and digital platforms, the brand continues to expand while remainin

Performance Marketing Manager Richmond, London (2 days in office) Salary £40k-£60k DOE Forward Role are proud to be partnering with a leading group in the luxury Fashion space, serving customers worldwide through ecommerce and physical retail across two well-established brands. They're now investing heavily in growth and looking for a commercially-minded PPC specialist to own paid search strategy across the group - a £30m+ ecommerce operation with significant ad budgets and real influence over profitability. The Opportunity You'll be given genuine ownership of Google Ads strategy across two established brands, working closely with Trading, Ecommerce, CRM, and senior leadership to make sure every pound of spend is driving profitable growth rather than just topline revenue. This suits someone who thinks in contribution margin and CAC rather than vanity metrics. What You'll Be Doing Google Ads Management • Owning the Google Ads strategy across both brands, including Shopping, Performance Max, Search, Brand, Dynamic Search, YouTube, and Display remarketing, • Continually refining account structure and campaign performance, • Staying sharp on AI developments within Google Ads and beyond Profitability & Commercial Performance • Optimising campaigns...

A successful luxury beauty brand based in Greater London is seeking a Senior National Account Manager to lead the management of key retail accounts. The ideal candidate will have 3-5+ years of experience in National Account Management within luxury beauty or FMCG.

This role is perfect for a confident retail leader with a passion for heritage-inspired style, exceptional service, and creating memorable moments for every guest who walks through the door. Proven experience as a Store Manager or Senior Assistant Manager within luxury or premium retail Able to moti

Harrods in Knightsbridge invites exceptional operational leaders to join our Talent Community for General Retail Managers. This community connects you to potential future opportunities, allowing you to influence the luxury retail sector while nurturing high-performing teams. As leaders at Harrods, G

The Retail Design Manager will shape design strategy for luxury boutiques, overseeing the end-to-end design process to enhance brand presence and customer engagement.

Seeking an Assistant Boutique Manager to support luxury boutique operations, focusing on client service, team leadership, visual merchandising, and sales targets in a high-end retail environment.

A luxury beauty company is seeking an experienced Assistant Store Manager for their Bridgend store. The ideal candidate will have retail management experience, a customer centric approach, and a passion for luxury.

Seeking an experienced National Account Manager for a luxury beauty brand to drive growth across key UK retail accounts and manage premium brand portfolios.

SPA TREATMENT MANAGER,SPA & WELLNESS 39 hours, 5 days per week Werelooking for aSpa Treatment Managerto join our iconicSpa & Wellnessteam. Mandarin Oriental Hyde Park is Londons most iconic address.Itsanother world; aworld oforientalluxury and the most attentive service. A worldthatsall about our guests. AsaSpa Treatment Managerat Mandarin Oriental Hyde Park, London,you willbe responsible for: Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa& WellnessDirector Dealingdailywith the following: Guest complaints, Therapist needs, telephonecallsand reception duties Complete Spa tours to review standards,proceduresand operational status Coordinate scheduling of rotas, annual leave and bank holiday entitlement for Treatment Supervisor and Therapists Review treatment rooms whichincludetreatment trolley, closet millwork, linens, treatment beds equipment upkeepdailyto ensure all standards are met Responsible for motivating retail sales and ensure that all sales are recorded accurately Reading throughemailsregardingSpa, meetings, groups, and VIPs As a Spa Treatment Manager you will be workingon arotatingshift basis,Monday to Sunday, 39 hours a week. Shift patterns will vary frommorning andeveningshifts(including weekends and bank holidays), so flexibility isrequiredwhereapplicable. Tobeasuccessful Spa Treatment Managercandidate , youwillhaveanNVQ Level 2 and above in Beauty Therapyand havea proventrack recordof service excellence in a Spa environment. It is an advantage if youalready have experience from within a luxury service environment. In return,you will receive an array oficonicbenefits, such as: Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined usat the beginning of their career andare now leading their own teams and divisions. Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career. 3 complimentary nights per year, increasing to 5 with length of service Discounted stays at our beautiful properties across the Group Access to discounts and deals with over500 popular high street retailers, including discounted gym memberships and travel deals 50% F&B & Spa discount ComplimentaryWestfieldHealthcare cash plan,children added at no extra cost Colleague Experience Stay in-house with breakfast included upon completed probation Friends & Family hotel rate andSpa discount 1 paid Charity Day per year to dedicate to a charity of your choice Season ticket loan & cycle to work scheme £750recruitment referral bonus Freemealson duty & uniform dry-cleaning services Increased holiday entitlement with Length of Service, up to33 daysoff Subsidized podiatry sessions with our incredible Bastien pedicurists Free Life Insurance benefits whilst in service Company pension plan Access to Hospitality Actions Employee AssistanceProgramme Employee RecognitionProgrammes Social, wellbeing, charity, and sporting events throughout the year SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON. Corporate responsibility values are deeply ingrained in Mandarin Orientals culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We arevery proudof the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination , ethical supply chain and procurement , community and colleague engagement , technologypractices and waste reduction . We are committed to doing the rightthing,every day. DIVERSITY & INCLUSION. We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which weoperate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability,backgroundor religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles.No form of bullying, intimidation,discriminationor harassment of otherswillbe tolerated. ELIGIBILITY TO WORK IN THE UK. Pleasenote,all candidates applying for this role must have obtained the right to work and live in the UK.Documented evidence of eligibility will berequiredfrom candidates as part of the recruitment process. WereFans. Are you? TPBN1_UKCT

Kitchen Manager Location: London Salary: £42,000 + excellent benefits Rocket Food is one of the UK's leading luxury catering and events companies, renowned for delivering exceptional food experiences at some of the most prestigious events, venues, and private occasions. We're looking for an organised, proactive, and people-focused Kitchen Manager to join our culinary team and play a key role in supporting the smooth running of our busy production kitchen. This is an exciting opportunity for someone who thrives in a fast-paced hospitality environment and enjoys combining operational excellence with strong administrative and people-management skills. The Role Reporting to the Executive Chef, you'll be responsible for overseeing the day-to-day administration and coordination of Rocket Food's kitchen operation. Acting as a central point of support for the culinary team, you'll ensure systems, processes, staffing, compliance, and documentation are managed efficiently and to the highest standards. Key Responsibilities Oversee kitchen administration, purchasing, and stock ordering through the FoodBuy system Coordinate Back of House agency staffing, including bookings, timesheets, and absence management Maintain kitchen databases, holiday records, event updates, rotas, and filing systems Manage and support compliance systems, including HACCP procedures and Checkit due diligence processes Operate company systems including Origami, AIR3, PeopleWorks, EventWorks, OurTime, and Source Support onboarding and induction processes for new kitchen team members Input and maintain recipes within the Source system Assist with reporting and scheduling maintenance and repair works Oversee kitchen porter housekeeping standards and daily operational support • Deliver monthly Health & Safety conversations and training updates • Ensure all food safety, workplace safety, and compliance documentation remains accurate and up to date Foster positive working relationships across kitchen, operations, and front-of-house teams Support senior culinary leadership when required About You Previous experience in a kitchen management, hospitality administration, or operational support role Strong organisational skills and exceptional attention to detail Experience managing rotas, staffing records, and operational systems A good understanding of food safety, HACCP, allergens, and Health & Safety requirements Excellent IT and systems skills Strong communication and relationship-building abilities A proactive, solutions-focused approach and the ability to manage multiple priorities A genuine passion for hospitality and delivering excellence behind the scenes What We Offer At Rocket Food, we invest in our people and provide a rewarding environment where you can develop and grow your career. Our benefits include: Competitive salary Holiday entitlement that increases with length of service Free staff lunch (HQ-based roles) Extensive training and development opportunities Employee referral bonus scheme Company pension Eyecare allowance Social and wellbeing events Retail and lifestyle discounts through our benefits platform Additional hospitality and event-related perks Diversity & Inclusion At Rocket Food, we're committed to creating a workplace where everyone feels valued, respected, and able to thrive. We believe diverse teams create better experiences for our clients and stronger opportunities for our people. We welcome applications from all backgrounds and are proud to be an equal opportunities employer. Apply Now If you're an organised and motivated hospitality professional looking to join a leading luxury catering business, we'd love to hear from you. TPBN1_UKCT

Curate exceptional arrivals. Build lasting relationships. Elevate every experience. At Hotel Indigo & K West Shepherds Bush, our Spa & Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. As our Spa Reception & Membership Manager , you will be the face of that experience, leading a team that delivers exceptional service while building a thriving community of loyal members and wellness enthusiasts. This is a unique opportunity for a hospitality professional who combines luxury guest service with commercial acumen, relationship-building expertise, and a genuine passion for wellbeing. What's Our Story? Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo brings the neighbourhood's character to life through thoughtful design, authentic experiences, and personalised service. Within this vibrant setting, our Spa & Wellbeing offering creates a refined retreat where guests and members can escape, recharge, and invest in their wellbeing. As Spa Reception & Membership Manager, you'll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless. Here's what you can look forward to as our Spa Reception & Membership Manager: Annual Salary: £38,000 Commission structure Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a Healthcare Cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Lead the guest journey: Oversee the day-to-day operation of Spa Reception, ensuring every guest and member receives a warm, personalised, and seamless experience from arrival to departure. Operational leadership in the absence of the Director of Spa & Wellbeing. Build a thriving membership community: Drive membership acquisition, retention, and engagement through exceptional service and relationship building, Own the details: Manage reservations, memberships, retail transactions, guest communications, and CRM records with accuracy and efficiency. Create memorable experiences: Organise member events, wellness workshops, VIP visits, and exclusive experiences that strengthen loyalty and bring the wellbeing community together. Inspire your team: Recruit, train, and develop Spa Receptionists, creating a culture of luxury hospitality, accountability, and continuous improvement. Drive commercial performance: Lead revenue growth across memberships, retail, wellness experiences, and upgrades while monitoring key performance indicators and identifying opportunities to enhance results. Champion wellbeing: Become an ambassador for the Spa & Wellbeing philosophy, ensuring every interaction reflects the standards, values, and experience we aspire to deliver. Maintain operational excellence: Oversee reception standards, daily reconciliations, cash handling, reporting, and compliance while ensuring all guest-facing areas remain immaculate. Assist with scheduling team rotas, managing timesheets, and overseeing booking systems. What's Your Story? You're a natural relationship-builder with a passion for luxury hospitality and wellness. You'll thrive in this Spa Reception & Membership Manager role if you bring: Previous experience in a Spa Reception Manager, Membership Manager, or Health Club Manager role Proven experience driving membership sales, retention, and guest loyalty programmes Strong commercial awareness with the ability to achieve revenue and membership targets Exceptional interpersonal, communication, and organisational skills Experience leading, developing, and motivating guest-facing teams Confidence handling VIP guests, member relationships, and service recovery situations Experience using spa booking, membership, or CRM systems A genuine passion for luxury service, wellbeing, and creating meaningful guest experiences Fitness knowledge is an advantage Pre-opening experience a bonus! As Spa Reception & Membership Manager, you'll be far more than the person overseeing reception. You'll be the champion of first impressions, member relationships, and the driving force behind a community that sees the Spa not simply as a facility, but as an essential part of their wellbeing journey. All applicants must have existing rights to work status in the UK. TPBN1_UKCT

Salary - Competitive As Cluster Quality & Guest Experience Manager for Axiom Hospitality's Luxury Operations, you will drive service excellence, operational consistency, and guest satisfaction across Middle Eight and The Guardsman. This role is responsible for analysing guest feedback data, enhancing experience standards, and embedding a culture of continuous improvement and personalized five-star service delivery. You will lead the evaluation and development of Standard Operating Procedures (SOPs), deliver impactful training programmes, and ensure alignment between each hotel's individual identity and Axiom Hospitality's overarching luxury standards. This is a highly visible role with the opportunity to shape and define the guest experience strategy across a growing luxury portfolio, ensuring each property delivers exceptional, distinctive, and memorable stays. You will be responsible for, but not limited to, performing the following tasks to the highest standards: • Lead the development and implementation of a guest experience and quality framework across the luxury portfolio • Champion the design and continuous refinement of the end-to-end guest journey, from pre-arrival through to post-departure • Ensure all service delivery is anticipatory rather than reactive, embedding a culture of intuitive and personalised hospitality • Continuously analyse performance using guest satisfaction tools (GRI), review platforms (Booking.com, Expedia, TripAdvisor), and social listening data • Identify trends, opportunities, and areas for improvement, working closely with General Managers and department heads to define and implement action plans • Benchmark performance against key luxury competitors to maintain leadership in quality metrics and guest satisfaction • Coordinate cross-property initiatives that elevate guest experience, strengthen brand reputation, and optimise performance Programme & Feedback Management • Own the Mystery Visit programme across the cluster, including design, delivery, analysis, and post-visit debriefing • Ensure evaluations reflect true luxury service expectations, including personalisation, emotional intelligence, and service presence • Translate feedback into actionable training and operational improvements, ensuring learnings are embedded effectively across departments • Present insights and strategic recommendations to property leadership and the Executive Team • Maintain a rolling quality improvement roadmap linked to Mystery Visit outcomes and GRI performance Standards Development & SOPs • Audit and refine all operational SOPs (Front Office, Housekeeping, F&B, Guest Relations, Spa, and Engineering) to reflect five-star service expectations • Evolve SOPs beyond process into service behaviors and standards that bring each brand's personality to life • Collaborate with hotel leadership and Brand teams to ensure operational delivery aligns with the luxury positioning of each property • Implement new standards where required and drive consistency where it enhances quality without compromising individuality • Ensure all departments consistently meet brand presentation, hygiene, and service delivery standards Training & Culture • Develop and deliver impactful training programmes focused on luxury service, guest journey excellence, complaint resolution, and brand storytelling • Embed key luxury service behaviours including anticipation, emotional intelligence, attention to detail, and discretion • Partner with HR and Learning & Development to ensure training is consistent, measurable, and aligned with business needs • Provide on-the-floor coaching and support to department leaders, reinforcing service excellence in real time • Champion a guest-first culture, fostering pride, ownership, and accountability across all teams • Lead internal recognition initiatives that celebrate exceptional guest experiences and service delivery Collaboration & Reporting • Work closely with hotel leadership teams to align guest experience strategy with commercial and brand objectives • Collaborate with Brand & Marketing teams to ensure guest insights inform storytelling, positioning, and campaigns • Link guest experience performance to commercial outcomes, including reputation, repeat business, and revenue potential • Prepare detailed monthly reports outlining guest satisfaction trends, key insights, Mystery Visit outcomes, and recommended actions • Present service performance and quality insights in quarterly business reviews and owner update packs SKILLS, KNOWLEDGE AND QUALIFICATIONS To successfully perform in this role, you must have the following skills and qualifications (if applicable): • Proven experience in Quality Assurance, Guest Experience, or Operations Management within luxury hospitality. • Demonstrated success improving guest satisfaction scores and service consistency across multiple properties. • Strong analytical capability to interpret guest feedback, KPIs, and competitive benchmarking data. • Expertise in managing quality platforms (ReviewPro/Medallia/TrustYou/Revinate) and reporting dashboards. • Excellent communication and presentation skills, with experience engaging senior stakeholders and owner groups. • Proven track record in service training delivery and SOP development. • Ability to combine strategic thinking with hands-on operational influence. • Strong organisational skills, attention to detail, and the ability to manage multiple properties simultaneously. LIVING UP TO THE VALUES To successfully perform in this role, you must possess and display the following attitude, competencies, behaviors, and values at all times: • Be positive, calm, and approachable across a wide range of challenging situations • Make guests and their needs a primary focus • Be enthusiastic about change • Focused on the details • Innovative and forward-thinking • Focused on results and able to work under pressure • Flexible and adaptable • Highly self-motivated, confident, decisive, and able to work with limited supervision • Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Be driven by the results. Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively acting and going beyond what is required. • Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

General Manager 45 Jermyn St Location: 45 Jermyn Street, St James's, London Nestled in the heart of St James's, 45 Jermyn Street is a renowned destination celebrating classic British hospitality, exceptional dining, and impeccable service. With a reputation for excellence and a loyal clientele that includes London residents, international visitors, and business professionals, we are seeking an outstanding General Manager to lead our iconic restaurant. This is a unique opportunity for an experienced hospitality leader to take full ownership of the operation, driving commercial success while delivering a memorable guest experience that reflects the heritage and prestige of 45 Jermyn Street. Why Work For Us? Competitive salary and performance-related bonus Discretionary annual bonus Generous dining and retail discounts 28 days holiday, plus additional wellbeing and birthday leave Matched pension contribution scheme Excellent career development and progression opportunities Recognition and reward programmes for outstanding performance and long service Opportunity to lead one of London's most distinguished hospitality venues Key Responsibilities Operational Leadership Lead the day-to-day operation of 45 Jermyn Street, ensuring exceptional service standards at all times. Maintain the highest levels of food quality, beverage service, cleanliness, and presentation. Ensure all operational processes are executed efficiently and consistently. Champion a culture of hospitality excellence across the restaurant. Commercial Performance Take full accountability for the restaurant's financial performance, including revenue, profitability, and cost management. Manage budgets, forecasting, labour costs, stock control, and business planning. Identify and implement opportunities to increase sales and maximise profitability. Regularly review performance metrics and implement action plans to achieve business objectives. Guest Experience Deliver an exceptional and memorable experience for every guest. Build and maintain strong relationships with regular guests, VIPs, corporate clients, and key stakeholders. Proactively manage guest feedback and resolve service issues with professionalism and urgency. Continuously seek opportunities to enhance the customer journey. Team Leadership & Development Recruit, train, develop, and inspire a high-performing team. Conduct regular performance reviews and provide coaching to support career development. Foster a positive, inclusive, and engaging working environment. Lead by example and promote a culture of accountability, teamwork, and excellence. Health, Safety & Compliance Ensure compliance with all company policies, food safety regulations, licensing requirements, and health and safety legislation. Maintain high standards of operational compliance and risk management. Conduct regular audits and ensure corrective actions are implemented promptly. Business Development Develop relationships within the local community and hospitality sector. Support marketing initiatives, partnerships, and promotional activities. Identify and pursue new opportunities to drive business growth and enhance the restaurant's reputation. Skills & Experience Significant experience as a General Manager within a premium, luxury, or high-volume restaurant environment. A proven track record of delivering exceptional guest experiences and strong commercial results. Strong financial acumen, including budget management, forecasting, and cost control. Exceptional leadership skills with experience managing and developing large teams. Excellent communication and stakeholder management abilities. Strong organisational skills with the ability to prioritise effectively in a fast-paced environment. Comprehensive knowledge of food safety, health and safety, and licensing regulations. A genuine passion for hospitality and delivering outstanding service. What Success Looks Like As General Manager of 45 Jermyn Street, you will create an environment where guests receive exceptional experiences, employees thrive and develop, and the business consistently achieves its commercial objectives. You will act as a brand ambassador for one of London's most respected dining destinations, ensuring every aspect of the operation reflects the values, standards, and reputation of 45 Jermyn Street. Diversity & Inclusion We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from all backgrounds and celebrate diversity in all its forms. Our commitment is to provide equal opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. TPBN1_UKCT

Floor Manager Location: 182 Regent St, London, United Kingdom Salary: From £30,000 - £31,000 per annum Vacancy Type: Permanent, Full time About the role About us: At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, and Tecnifibre ( https://mf-brands.com/ ). Responsibilities: • Team Leadership: Inspire and engage Sales Consultants, drive daily objectives, and maintain a vibrant store atmosphere. Operations: Oversee cash handling, till operations, stock replenishment, and store standards. Customer Experience: Share Lacoste's brand story, provide personalized service, and handle customer queries with confidence. * Sales Growth: Apply Lacoste's selling techniques and monitor KPIs to achieve targets. Reward and Benefits: • Competitive Commissions Scheme 28 days annual leave entitlement inclusive of bank holidays Up to 65% off Lacoste products Employee Assistance Programme Uniform Allowance Profile A successful candidate will have: • Proven leadership experience in a retail environment, preferably within Fashion or Luxury sectors. Strong ability to inspire, coach, and motivate a team. -Excellent communication skills, with a focus on customer engagement and satisfaction. The ability to maintain A results-driven mindset, with the ability to meet and exceed sales targets. Committed to apply LACOSTE'S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity) The ability to maintain high store standards and create a positive, energetic atmosphere. Equal opportunities At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential. To Apply If you feel you are a suitable candidate and would like to work for Lacoste, please proceed through the following link to be redirected to our website to complete your application. https://careers.lacoste.com/en/s/Zaw8Wewx

General Manager Private Dining & Events Located in the heart of Piccadilly within our beautiful flagship store, this iconic central London destination offers guests a truly memorable experience. Surrounded by world-class shopping, restaurants, bars, and cultural landmarks, and just a short walk from Green Park Station, our Tea Salon is renowned for its exceptional hospitality, elegant surroundings, and quintessentially British dining experience. Set within the iconic surroundings of Fortnum & Mason, our Private Dining offer provides the perfect backdrop for exclusive dining experiences, celebrations, corporate entertaining, afternoon teas, and tailored events. We are currently looking for an experienced General Manager, Private Dining & Events to lead this exciting area of the business. This is a fantastic opportunity for a hospitality professional with a passion for luxury service, events management, and team leadership to play a key role in delivering unforgettable guest experiences while driving commercial success. Why Work For Us: Competitive salary and performance-related bonus Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts 25 days holiday, plus a day off for your birthday and 5 additional wellbeing days Matched pension scheme and excellent career development opportunities Opportunities to grow within a diverse and dynamic hospitality business Additional annual leave and recognition rewards for long service Key Accountabilities: Lead the Private Dining & Events operation, ensuring exceptional guest experiences from enquiry through to event delivery Develop and execute strategies to drive revenue growth across private dining, corporate events, and special occasions Build strong relationships with clients, ensuring a personalised and memorable experience for every event Collaborate closely with culinary, operations, sales, and restaurant teams to deliver seamless events Manage and develop a high-performing team, providing coaching, support, and performance management Take ownership of budgets, forecasting, labour costs, and profitability targets Ensure all events are delivered in line with brand standards and operational excellence Oversee event planning processes, contracts, and operational logistics Identify and develop new business opportunities through networking and relationship building Ensure compliance with all company policies, health & safety regulations, and food safety standards Drive a culture of outstanding service, teamwork, and continuous improvement We Expect the Successful Candidate to Have the Following Skills and Experience: Significant management experience within luxury hospitality, private dining, events, or premium restaurant operations Proven track record of delivering exceptional guest experiences and driving commercial performance Strong leadership skills with experience managing and developing large teams Excellent event planning and operational management experience Financial acumen with experience managing budgets, forecasting, and cost controls Outstanding communication and stakeholder management skills Strong organisational skills with the ability to manage multiple priorities simultaneously A passion for hospitality, food, and delivering memorable experiences Experience working within a premium or luxury guest-focused environment Knowledge of health, safety, and food hygiene standards We are committed to developing your career and nurturing your talent, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We respect and embrace each other's differences to create a truly inclusive environment where everyone can thrive. In the last year alone, our people have been recognised and celebrated through industry awards for outstanding contributions to Retail, Hospitality, Customer Service, Technology, Visual Merchandising, and Community Engagement. TPBN1_UKCT

Salary - £32,240 per annum plus service charge Middle Eight is a new, 180 room lifestyle luxury hotel with purpose in Covent Garden. We're a relaxed, welcoming, city hotel that offers more than just a room for the night - we offer a holistic experience that changes throughout the day; spaces that not only reflect our local communities, they are part of the fabric of the community, they draw people in and inspire a feeling of belonging. We're proud of our heritage and surroundings for a very good reason. The hotel stands on the location of Kingsway Hall. Until recently, this address was home to one of the country's foremost recording venues. The hotel reflects the performance culture of Covent Garden and adds to it through performance spaces of its own. We are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer - £32,240 per annum plus service charge - Permanent, full-time contract (40hrs per week) - Meals on Duty - Uniform Dry Cleaning - Excellent incentives packages Your role As an Assistant Night Manager, you will support the Night Manager in overseeing the hotel operations during the night, ensuring the smooth running of the Front Office and delivering an exceptional guest experience at all times. You will assist in supervising, coaching and supporting the night team to provide courteous, efficient and professional service, while maintaining the highest standards in line with our values and mission statement. You will lead by example, welcoming guests warmly and acting as an ambassador for excellent service, responding to guest requests and queries efficiently and professionally, both face to face and over the telephone. You will work as part of a busy, hardworking night team and support continuous learning and development within the department. Responsibilities of an Assistant Night Manager will include but are not limited to: • Supporting the Night Manager in managing the guest experience to ensure consistently high service standards; • Assisting with the supervision and coordination of night staff to ensure operational efficiency; • Helping to control departmental costs by supporting effective scheduling and use of resources; • Assisting in identifying and implementing opportunities to improve night operations; • Handling guest requests, issues and complaints in a professional, positive and timely manner, escalating where appropriate; • Supporting compliance with quality assurance expectations and brand standards; • Reviewing guest feedback with the Night Manager and contributing ideas to enhance service delivery; • Working closely and cooperatively with all hotel departments in a courteous and respectful manner; • Maintaining a friendly, helpful and professional approach toward all guests and using guest names whenever possible; • Assisting with night audits, hotel safety checks and security procedures to ensure guest and staff safety; • Supporting clear communication of procedures and operational updates to night team members. The ideal person for this role will be proactive, detail-focused and supportive, with a positive attitude toward change and teamwork. The core skills and experience required to succeed • A genuine passion for the Hospitality Industry; • Previous experience as a receptionist is required; supervisory experience is desirable; • Strong customer service skills with the ability to understand and anticipate guest needs; • Good leadership skills with the ability to support, motivate and guide team members; • Excellent personal presentation; • Ability to work independently during night shifts with minimal supervision; • Strong verbal and written communication skills; • A flexible, reliable and enthusiastic team player. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT