Trabajos manager luxury retail en Reino Unido

DUTY MANAGER - LUXURY RESIDENTIAL Location: West London | Salary: £35,000-£37,000 DOE | Shifts: 4 on / 4 off | Immediate Start PossibleJoin a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience.ROLE HIGHLIGHTS: • Lead concierge/front-of-house team, • Drive service standards & resident satisfaction, • Manage rotas, holidays, sickness & lateness, • Oversee day-to-night handovers, • Handle high-volume operational workload, • Work with site leadership to streamline operations, • 4 on / 4 off (day-based rotation), • Hours likely 7am-7pm or 8am-8pm, • Thrives under pressure & leads from the front, • Operationally resilient & proactive, • Maintains high standards consistently, • Hotel or high-end service experience preferred, • Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling, • Financial Security: Group Life Insurance, • Career Growth: Annual Salary Reviews & Career Progression Training, • Lifestyle Perks: Gym & Retail Discounts, • Learning & Leisure: Shared Audible & Kindle Library, • Lead a high-performing team in a flagship residential development, • Real operational ownership & visible impact, • Busy, rewarding role with growth potential, • Immediate start available

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in Harvey Nichols, Knightsbridge. The successful candidate will be solely responsible for the overall performance and day-to-day management of the counter. As a standalone Account Manager, you will take full ownership of achieving and exceeding sales targets, delivering exceptional customer service, and maintaining brand standards. You will be accountable for driving business performance through strong personal sales, clientelling, and commercial awareness. You will ensure the counter is presented to the highest standards at all times and aligned with Chantecaille’s luxury image. CUSTOMER SERVICE AND PERFORMANCE • Achieve targets set by the company, as communicated by the Head of Retail/ Area Sales Manager, including items per transaction, average sale value, and business mix, • Deliver the highest level of customer service, ensuring every client receives an exceptional experience, • Build and maintain a loyal client base through strong relationship management and follow-up MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Take full accountability for achieving all sales and business objectives, • Demonstrate excellent selling skills and act as a brand ambassador for Chantecaille, • Proactively seek new sales opportunities both within and outside the store, • Monitor competitor activity and remain commercially aware to drive business performance, • Regularly review performance with the Area Sales Manager and implement action plans where required COMMUNICATION AND WORKING RELATIONSHIPS • Maintain regular and effective communication with the Area Sales Manager, sharing updates, performance insights, and any challenges, • Build strong collaborative relationships with the store management team and colleagues EVENTS • Plan and execute in-store events to drive sales and brand awareness, • Ensure events are well-prepared, including stock, merchandising, and customer outreach, • Deliver events in line with marketing guidelines and strive to exceed targets, • Provide feedback to the Area Sales Manager following events STOCK AND INVENTORY MANAGEMENT • Monitor stock levels and ensure key lines are always available, • Highlight any stock concerns to the Area Sales Manager and agree on action plans, • Maintain stock rotation and ensure accurate sell-through reporting MAINTAIN WORK ENVIRONMENT • Ensure the counter is always clean, organised, and aligned with Chantecaille standards, • Maintain high standards of hygiene, merchandising, and presentation, • Ensure all displays, testers, and tools reflect the brand’s luxury image TEAMWORK • Work collaboratively with store teams and colleagues to ensure smooth day-to-day operations, • Provide excellent internal customer service and build strong working relationships, • Stay informed about product updates, brand initiatives, and company communications ADMINISTRATION • Complete all reporting accurately and in line with deadlines, • Maintain and update systems such as company devices and reporting tools, • Analyse business performance and proactively identify opportunities for growth IMAGE • Maintain personal grooming standards in line with company expectations, • Uphold the Chantecaille brand image at all times

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Key Account Manager – Specialist Retail London Competitive Package + Bonus + Car Allowance The Advocate Group are proud to be partnering with a prestigious and highly respected luxury drinks business, known for its craftsmanship, heritage, and premium portfolio spanning both fine wine and spirits. With a strong reputation across the UK Off Trade, the business continues to expand its presence within luxury retail. We’re recruiting for a Key Account Manager to take ownership of a portfolio of luxury retailers and fine wine merchants across London. Responsibilities include: • Build and maintain strong relationships with buyers and decision-makers across luxury retailers and specialist merchants, • Deliver sustainable growth in both volume and value in line with agreed targets and budgets, • Identify and secure new listings across premium wine and spirits portfolios, • Lead Joint Business Planning (JBP) processes with key customers to drive long-term partnerships, • Negotiate trading terms, commercial agreements, and promotional activity throughout the year, • Develop and execute impactful in-store activations, tastings, and seasonal campaigns, • Drive brand visibility and ensure best-in-class execution across retail environments, • Deliver engaging trainings, tastings, and masterclasses to trade audiences and retail teams, • Analyse market trends and competitor activity to inform commercial strategy About You: • Proven experience in a Key Account Manager or Business Development role within luxury retail, • Strong knowledge of the premium Wine and Spirits category is highly required, • Demonstrated success in driving commercial growth within high-end or specialist retail environments, • Confident communicator with the ability to influence both internal and external stakeholders, • Strong commercial acumen with experience in negotiation and joint business planning, • WSET Spirits qualification is advantageous, • Happy to travel across the UK for client meetings and events If this role sounds like the perfect next step in your career, I’d love to hear from you. The Advocate Group is a leading search and selection business providing top talent to the consumer products sector. If you’re interested in finding out more about our opportunities or how we can support your career, please get in touch

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

At 360 Talent London, we partner with the world’s most recognised fashion, beauty, and lifestyle brands, delivering premium recruitment solutions globally. As we continue to grow, we’re looking for a Division Manager to lead and scale our Temporary Division. This is a high-impact leadership role for someone commercially driven, well-connected in luxury retail, and passionate about building high-performing teams. The Opportunity You’ll take ownership of our temporary recruitment strategy, driving business growth while delivering high-volume staffing solutions across: • Luxury retail boutiques, • Department stores, • Head offices, • Pop-ups & brand activations Working closely with senior leadership, you’ll play a key role in positioning 360 Talent as the go-to partner for temporary staffing across the luxury sector. What You’ll Be Doing Business Development & Client Growth • Drive new business across fashion, beauty, and lifestyle brands, • Build strong relationships with HR, Talent Acquisition, and Retail leaders, • Maximise existing client partnerships to unlock new opportunities Temporary Recruitment Delivery • Oversee high-volume temp recruitment (daily cover, peak trading, store openings, events), • Ensure fast turnaround and consistent quality, • Build and manage a strong, reliable talent pool Leadership & Team Performance • Lead, mentor, and grow a high-performing temp team, • Set KPIs, monitor performance, and drive results, • Oversee processes across bookings, compliance, and payroll What We’re Looking For • 3–5+ years leadership experience within premium or luxury retail recruitment, • Strong network within luxury retail (highly advantageous), • Commercial mindset with a hands-on approach, • Highly organised, solutions-focused, and able to thrive in a fast-paced environment Why Join Us • Competitive salary + uncapped commission/bonus, • Hybrid working + brand new Central London office, • 25 days holiday + 10 days working from abroad, • Industry-leading benefits

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Sales Account Manager – Independent Drinks Distributor – up to £60,000 I am very excited to be working with this client as they look to expand their reach with their delicious portfolio of drinks. This family-owned distributor is unrivalled in its delivery of high-quality products and works with over 4000 brands across a huge territory. We are on the search for a top-level Sales Account Manager to come into the business and drive growth into the On-Trade/Hospitality sector. The role will focus on nurturing and maximising existing relationships as well as going out and winning new business across London with a focus on East London. Think Dalston, Hackney, Bethnal Green and Camden Town. If you know those areas and have an existing network – this role is for you! This is a really great opportunity to represent a great business, an amazing portfolio of drinks and to own your own territory in London. On-Trade experience is ESSENTIAL and a full UK Driver’s License is ESSENTIAL What’s on offer: • Competitive salary, • Company Car, • Incentive bonus scheme, • Laptop, mobile and iPad supplied The Sales Account Manager responsibilities are: • Maintain and develop an existing customer base, • Find and win new customers, then nurture them, • Achieve targets set on key driver brands for the business, • Total customer care and strong business relationships, • Disciplined approach to journey planning, • Selling of the company, promotions, portfolio and all services, • Work closely with all suppliers and brand ambassadors, • Broaden the range of supply to every customer The ideal Sales Account Manager qualities: • Strong communicator with customer service skills, • Commercial ability, • Experience in the licensed ON-trade – someone with a network, • Good knowledge of the drinks industry, • Self-motivated, passionate about success, pro-active and hungry, • Excellent written and verbal communication skills, • Driving Licence essential If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

We are seeking an inspiring and commercially driven Store Director to lead a high-profile luxury flagship within an internationally renowned fashion house. This is a rare opportunity to take ownership of a multi-million-pound business, driving performance while delivering an exceptional client and team experience. Key Responsibilities: • Lead, inspire, and develop a large, high-performing team, fostering a positive and inclusive culture, • Drive commercial success through strong KPI management, strategic planning, and clienteling excellence, • Act as a true brand ambassador, with a genuine passion for the brand, its heritage, and product, • Build and maintain a strong client base, with a focus on VIP and international clientele, • Oversee all aspects of store operations, ensuring excellence across service, VM, and standards, • Collaborate with senior stakeholders to deliver business objectives and elevate store performance About You: • Currently operating at Store Director or Retail/Flagship Manager level within luxury or premium luxury retail, • Proven experience managing a multi-million-pound turnover store, • A passionate leader who prioritises team development, engagement, and retention, • Strong commercial acumen with a track record of delivering and exceeding targets, • Highly client-focused, with a passion for building meaningful, long-term relationships, • Resilient, adaptable, and thrives in a fast-paced, high-profile environment This role is ideal for a passionate and people-focused leader who is excited to represent an iconic brand and shape the success of a flagship store through both commercial excellence and team empowerment.

This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London South Molton ! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now!

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As an Assistant Business Manager, for La Prairie, Harrods you will have the opportunity to work alongside the Business Manager to lead and grow our beautiful brand at Harrods, London including our Spa treatment room. This is an exceptional opportunity as Harrods accounts for 60% of our UK & Ireland Business. You will lead and manage a team of up to ten consultants, driving performance, fostering engagement, and contributing to business growth while ensuring the delivery of exceptional client experiences. The successful candidate will inspire and act as a role model to the team, providing best-in-class service and transforming every customer interaction into a true luxury experience. Your goal will be to strengthen the brands positions within the skincare and makeup category, in full alignment with the brand’s strategic vision and roadmaps. Main responsibilities • Set and monitor daily team objectives, adapting focus throughout the day to maximise performance and support key launches and promotional activity., • Deliver a high standard of customer service by actively engaging clients, identifying their needs, asking appropriate follow-up questions, and offering personalised skincare consultations., • Ensure every customer is introduced to the collections to enhance the overall client experience., • Proactively plan and organise external events to drive business growth and increase brand awareness., • Maintain accurate and up-to-date customer records within the EPOS system, • Ensuring excellence in Spa operations and client service, being the main point of contact for retail and spa coordination Business Planning Counter Performance & Sales: • Ensuring you work with the Business Manager on the business plan to define and monitor weekly sales targets, providing clear rationale and regular performance updates., • Plan and deliver tailored events and in-store (on-counter) activities to support achievement of the business plan, while maintaining strong awareness of competitor activity., • Ensure all required paperwork and administrative tasks are completed accurately and within agreed deadlines., • Maintain accurate stock levels, optimise stock ageing, manage tester availability, and implement timely corrective actions where required., • Proactively manage team absences to ensure consistent and effective counter coverage., • Ensure full accuracy and compliance in all sales reporting, including use of IPPOS and clienteling systems. Spa Performance & Sales: • Being the main point of contact for spa bookings, working alongside the PR manager, working with Harrods concierge, supporting in training the Harrods call centre team and driving occupancy and retail performance, • Drive the team to achieve individual paid Spa appointment targets, • Ensure and track appointment bookings so that the occupancy target is met for the Spa, • Engage, and coach Harrods team about Spa Services to increase appointments and loyalty to the brand Team Development & Performance Management • In partnership with the Business Manager you will lead, coach, and develop a team of Beauty Consultants, Makeup Artists, Spa Consultants, and stock controller ensuring excellence in performance, conduct, and client service., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Education Manager to analyze KPIs, identify training needs, and enhance sell-out performance. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store relationship & Communication • To ensure that you are informed about current and new business initiatives and to provide feedback to the Business Manager & Training Manager., • Ensure you are up to date at all times of the HO emails and feedback to the team, • EPOS accuracy and compliance, • Ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points, • Develop and maintain good working relationships with all store based colleagues, • In partnership with the Business Manager, Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie & Chantecaille offer • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction Reports to: Harrods Business Manager. In the absence of Business Manager the Assistant Business Manager will report into the Head of Retail. We look forward to receiving your application.

Store Manager – Watch & Jewellery Retail 📍 The O2, London / SE10 0DX Henry Richards London is a growing watch and jewellery retailer based in London, specialising in international watch brands and premium customer service. We are currently looking for an experienced and motivated Store Manager to lead our store at The O2. This is an excellent opportunity for someone passionate about retail, sales, leadership, and luxury products to join a growing business with exciting future opportunities. Key Responsibilities • Managing the day-to-day operations of the store, • Leading and motivating the sales team, • Driving sales performance and achieving KPI targets, • Delivering exceptional customer service, • Managing stock control and store operations, • Ensuring high visual merchandising standards, • Creating a premium shopping experience for customersRequirements, • Previous experience as a Store Manager, Assistant Manager, or Sales Manager in retail, • Strong leadership and communication skills, • Sales-driven, organised, and proactive, • Ability to work in a fast-paced environment, • Experience in watches, jewellery, fashion, or luxury retail is preferred What We Offer • Competitive salary + Sales Commission, • Career progression opportunities, • Friendly and professional working environment 📧 • #StoreManager #RetailJobs #LuxuryRetail #WatchIndustry #JewelleryJobs #LondonJobs #TheO2 #Hiring#Sales#Job#Vacancies

JOB TITLE Sales Advisor ROLE TYPE - Full-time Temporary contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap until end of September COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

Position: Concession Manager Location: London Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the Retail Director, the Concession Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are currently partnering with a contemporary jewellery brand on a management opportunity based within the Selfridges environment in London. This is a fantastic opportunity for an experienced retail leader who thrives in a busy, client-centric environment and is passionate about elevating service, developing high-performing teams and driving commercial success without compromising on customer experience. Candidates who are immediately available or have a 4-week notice will be prioritised. The business is looking for a strong, visible, hands-on leader who can inspire from the shop floor, lead with energy and accountability, and continue building an exceptional in-store culture. The Opportunity As a Concession Manager, you will take full ownership of your location, leading from the front in all aspects of retail operations, team development, client experience and commercial performance. You will play a key role in driving retail excellence through strong leadership, coaching and CRM/clienteling activity, whilst creating an environment where both clients and team members feel genuinely valued. The ideal candidate will enjoy autonomy, take pride in accountability for their business and feel comfortable making commercial decisions in a fast-moving environment. Key Responsibilities • Lead, inspire and develop a high-performing team within a busy luxury/contemporary retail environment, • Drive sales performance, KPIs and client acquisition through exceptional customer experience and strong CRM/clienteling activity, • Maintain and elevate service standards across all areas of the business, • Coach and develop team members through regular feedback, mentorship and on-the-spot development, • Create a positive, collaborative and performance-driven culture, • Ensure operational excellence across stock management, compliance, visual merchandising and store presentation, • Build long-term relationships with clients whilst encouraging a strong client book mentality across the wider team, • Support recruitment, onboarding and ongoing people development, • Act as a true brand ambassador both internally and externally What We’re Looking For • Previous management experience within luxury, premium or contemporary retail, • Strong people leadership skills with the ability to motivate, inspire and develop teams, • Passion for client experience, styling and relationship building, • Strong CRM and clienteling experience, • Commercially aware with a proven ability to drive sales and performance, • Comfortable managing in a fast-paced, high-volume environment without compromising service standards, • Hands-on leadership style with a genuine passion for coaching and team development, • Strong operational and organisational skills, • Positive energy, resilience and a solution-focused mindset, • A natural communicator who leads with authenticity and emotional intelligence This is an excellent opportunity for somebody looking to join a growing brand that genuinely values creativity, people development and customer experience, whilst offering strong long-term growth potential.

At AROMARIA, we are not building a typical fragrance brand, we are shaping what the future of fragrance feels like. With a fast-growing international presence and upcoming milestones in some of the most important luxury retail spaces in the world, we are now opening only 3 positions in London for exceptional sales professionals ready to be part of something extraordinary. This is not for everyone. This is for those who sell with instinct, elegance, and passion — and who understand that true luxury is not just a product, but an experience. What we are looking for… Senior Sales Manager who has a proven, undeniable record of moving the needle in luxury retail. Not someone who manages a floor. Someone who owns a number and has receipts to prove it. You will be responsible for driving revenue at our Regent Street flagship, building relationships with luxury boutiques and retail partners across London and the UK, and setting the standard for what exceptional sales performance looks like in a niche luxury house. You are the right person if: • You have a track record of hitting — and exceeding — ambitious retail sales targets in luxury or premium lifestyle brands, • Numbers follow you. You know your sell-through rates, your average transaction value, your conversion rates — and you’re proud of them, • You understand the psychology of the luxury client: patience, presence, and precision, • You’ve worked with or have deep relationships in London’s luxury retail ecosystem, • You’re as comfortable selling a single bespoke piece as you are pitching a wholesale partnership, • You bring energy without noise, and confidence without arrogance, • You are fluent in Arabic, this is a non-negotiable requirement. Regent Street’s clientele includes a significant and discerning Arabic-speaking community, and the ability to connect with them in their own language is not a bonus here, it is the bridge between a good salesperson and an exceptional one. Why AROMARIA A rare opportunity to join a brand with global vision and momentum Be part of a select, high-impact team (only 3 hires) Work within a brand that values beauty, innovation, and excellence Grow with a company that is positioning itself among the most important fragrance brands in the world Important This is a high-performance role for individuals who love selling and delivering results at the highest level. If you are looking for a standard retail position, this is not it. If you are ready to elevate your career and be part of something exceptional, we want to meet you. Apply now! Limited positions available.

We are looking for an exceptional Assistant Store Manager to join the team at our flagship store in London. Company Presentation Carolina Bucci is a jewellery designer whose creations are synonymous with a modern and effortless sense of luxury. Her jewellery is a vibrant re-invention of her family’s rich heritage, and it has redefined what fine jewellery can be, and how it should be worn. This is an exciting opportunity to become part of a globally recognised fine jewellery house defined by craftsmanship, creativity, and impeccable client experience. The Role Working closely with the Store Manager, the Assistant Store Manager will play a key role in supporting the daily operations of the store while delivering an elevated and personalised client experience. Key responsibilities include: • Being a true brand ambassador, embodying the spirit and values of Carolina Bucci, • Delivering exceptional customer service and maintaining impeccable personal presentation, • Handling all customer enquiries with professionalism, discretion, and empathy, • Ensuring that the jewellery and the store maintains a pristine appearance at all times, • Supporting sales performance and operational excellence within the store, • Assisting with reporting, administrative duties, stock management, and shipment coordination, • Overseeing deliveries, transfers, and inventory processes with accuracy and attention to detail, • Building strong and long-lasting relationships with clients Profile The ideal candidate will demonstrate: • A thorough understanding of what defines a luxury brand, • Previous luxury retail experience, ideally within fine jewellery, hospitality, or fashion, • Strong administrative and organisational skills, • Experience with reporting, stock control, and shipment procedures, • Exceptional communication and team working skills, • Excellent attention to detail and a proactive, hands-on approach, • The legal right to work in the UK At Carolina Bucci, we value individuality, warmth, and authenticity as much as expertise.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: £2.5k bonus once the home has been opened Enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary Quality based bonuses up to £10k 8% ER Pension Package Career and development pathways A range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Experience of managing/opening a new build Community engagement and marketing a home to drive occupancy Experience of managing a luxury care home with high % of privately funded residents Inspirational leadership skills A passion for person centred care A successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skills A strong understanding of safeguarding, CQC and compliance guidelines In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766

VIC/Private Client Manager (Luxury Retail) Placed by Leon is partnering with a globally recognised luxury lifestyle brand to appoint a VIC/ Private Client Manager. This is a highly strategic, client-facing role focused on developing and growing relationships with high-net-worth clients, delivering exceptional private experiences, and driving incremental revenue across multiple product categories. This position sits at the heart of the clienteling strategy, working closely with senior retail and client development teams to elevate the overall client experience and unlock new commercial opportunities. Key Responsibilities: • Build, manage, and grow a portfolio of high-value clients (VIC/HNW), driving retention and increased spend, • Deliver best-in-class private client experiences, including one-to-one appointments, exclusive events, and bespoke services, • Identify and recruit new high-potential clients through personal networks, referrals, and external partnerships, • Drive Average Transaction Value (ATV) and cross-category sales through a highly personalised and consultative approach, • Partner closely with Personal Shoppers, Stylists, and external networks to expand client reach, • Lead and execute private events and activations, ensuring strong ROI and brand alignment, • Support and influence the wider retail team to elevate clienteling standards and engagement, • Utilise CRM data and insights to identify opportunities, re-engage clients, and maximise performance Profile: • Proven experience working with high-net-worth / VIC clients within a luxury retail or premium service environment, • Strong track record of driving sales through relationship-led clienteling and private appointments, • Well-connected, with the ability to build and leverage networks to drive new business within Mayfair/the wider London area, • Highly polished, confident, and credible when engaging with discerning clientele, • Commercially astute, with a strong understanding of KPIs, ATV, and client performance metrics, • Collaborative in approach, with the ability to influence stakeholders without direct authority, • Passionate about delivering exceptional service and creating memorable client experiences This is a unique opportunity to join a brand that places client experience at the centre of its strategy, offering strong visibility, influence, and the ability to shape and elevate a high-value client proposition. The role is paying 70K (possible flex) plus a quarterly bonus.

A London-based architectural project management practice who specialize in high-end luxury Retail fit-outs for prestigious brands across Europe is after a strong Architectural Project Manager to add to their team. You'll have direct experience leading projects through RIBA Stages 2-7 from design development to handover, managing retail fit-out projects valued from £350k to 2 million+. • Good working knowledge of CDM Regulations 2015, and hands-on experience with Building Control submissions for Retail premises., • Practical understanding of UK Building Regulations and good experience working with UK and EU markets, • Strong technical literacy - ability to read and coordinate architectural structural and MEP drawings, • Good understanding of luxury retail fit-out standards, finishes, and installation methodologies, • Strong attention to detail This role is based in zone 1 London and is office-based and obviously with site-based meetings means you'll be travelling around London and perhaps further a field around Europe a bit. If you tick all the above boxes/bullet points - do apply with CV within to be considered.

Marketing Manager – Sarah Chapman Reports to: Chief Marketing Officer (CMO) Location: Office based four days a week (Sloane Square SW1) Type: Full-time / Permanent About Sarah Chapman At Sarah Chapman, we fuse science, luxury, and innovation to deliver clinically effective skincare and exceptional experiences. As we continue to expand globally, we’re looking for a Marketing Manager to help take us to the next level, one who combines creativity with analytical rigour, thrives on ownership, and can bring energy and precision to every campaign.# The Role We are looking for a proactive, data-driven Marketing Manager to execute the brand and commercial strategy for Sarah Chapman. You will manage the end-to-end delivery of campaigns, own the marketing calendar, and oversee BAU activity across channels. This role is ideal for someone bright, hands-on, and ambitious—ready to grow as the brand scales. Key Responsibilities:- Calendar Management • Own the full marketing calendar, ensuring a balanced blend of seasonal campaigns, product launches, re-promotes, partnerships, retail activations, and brand moments., • Keep all teams aligned on upcoming milestones and required deliverables. Campaign Management • Lead 360 campaign planning and execution across all channels, ensuring the business has clear plans, timelines, and the assets required to deploy., • Manage workflows, approvals, and cross-functional alignment throughout campaign development. Briefing • Write clear, actionable briefs for creative, digital, PR, CS and agency partners., • Oversee end-to-end delivery of campaigns to ensure they are on brand, on budget, and strategically aligned. BAU Marketing • Manage ongoing marketing activity including content calendars, email, paid social, and in-store materials for both acquisition and retention., • Build and maintain a bank of assets for brand storytelling, hero product marketing, and ongoing re-promotes. Performance & Data • Work closely with the e-commerce and CRM teams to track KPIs, monitor campaign performance, and identify optimisation opportunities., • Share insights and recommendations with key stakeholders to support decision-making. Cross-functional Collaboration • Partner with e-commerce, retail, creative, education, product development, and operations teams to ensure cohesive execution across all touchpoints., • Pull the key elements in from training to marketing led product and brand materials. Budget Oversight • Assist with marketing budget tracking, ensuring efficient spend and strong ROI across channels and campaigns. Agency & Partner Management • Manage the PR agency to KPI’s and continual delivery against brand objectives, • Maintain strong relationships and ensure external outputs meet brand standards. Brand Guardian • Champion the Sarah Chapman aesthetic and tone of voice across all marketing touchpoints., • Follow the content and brand strategy to ensure deeper storytelling and the blend of content is correct across the pillars and channels. Market & Competitor Awareness • Monitor market trends, competitor activity, category innovation, and consumer insights to inform future planning and re-promotions. About You • 3–5 years’ experience in marketing within beauty, luxury, or consumer brands., • Strong skills in campaign delivery, project management, and creative briefing., • Highly organised, proactive, and able to manage multiple workstreams., • Analytical mind with confidence interpreting data and deriving insights., • Excellent written and verbal communication skills., • Keen eye for detail and design sensibility aligned with a premium brand., • Collaborative and curious, with ambition to grow into a senior marketing role.

Assistant Project Manager / Project Manager / Employers Agent CPC is an independent project and cost management consultancy, providing the best technical expertise in delivering infrastructure, property and transformational change projects that are improving people’s lives both at work and at home. Our people are dedicated to meeting our clients’ needs, unified by a core set of values and behaviours that bring the right knowledge, experience and a fresh approach to unlocking every project’s full potential. This is a great opportunity to join our growing Property & Construction division, where we deliver Residential projects across the Social, Private and Later Living markets in the South East. In this role you will work with one of our Senior Project Managers to assist the delivery of various projects. Projects you could be involved with include: • £70m, 22 storey BtR, • £60m, 140 unit later living complex, • £60m Luxury later living scheme, • £15m 5 storey mixed use scheme, comprising of affordable living, commercial and retail units Relevant skills and experience: • Have at least 2 years experience working in an Assistant Project Manager / Project Manager / Employers Agent role, or have worked in a QS/ Architectural capacity looking to move into a PM/EA role (Essential), • Experience working within the Residential sector (beneficial), • Experienced administrating JCT forms of contract (essential), • Experience working on projects across the full project lifecycle, • BSc in a Construction related subject i.e. Construction Management, Construction Project Management, Quantity Surveying or Building Surveying (beneficial), • Working towards, or wanting to progress with becoming Chartered, which CPC will support CPC - Big enough to deliver but small enough to care In addition to a competitive salary, CPC Project Services provides comprehensive benefits including private pension, private healthcare, holidays, assistance with private professional membership subscriptions, training and development, personal performance based bonus and annual salary review. We encourage you to apply even if your experience is not a 100% match for this position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organisation. CPC is an equal opportunities employer and as a Disability Confident employer, we welcome applications from disabled individuals and provide various opportunities for career development in an inclusive environment. We recognise and value the diversity of our people and are committed to developing working practices which will allow every person to contribute to our business and achieve their career aspirations. 2024 + 2023 Construction Consultant/Surveyor of the Year (100 staff or over)* *Building Awards, 2023, 2024 APM SME of the Year 2023 Polite notice to recruitment agencies. We are not requiring any assistance at the moment. Please note, we do not accept speculative CV's and they will not be counted as a valid 'introduction'.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

Job Title: Stock Controller/Operations Coordinator (Full-Time, Permanent) Location: London – On-site Soho Store and approx 15% in office Start Date: Immediate Salary: Competitive, based on experience Reports to: Senior Merchandiser and Store Manager To Apply: Please send your CV and a brief cover letter to with the Subject: [your name] - Stock Controller/Operations Coordinator About MACHINE-A: MACHINE-A is a leading multi-brand fashion boutique known for curating cutting-edge contemporary and luxury designers. With a flagship boutique and office in Soho, and a growing global online presence, we are at the forefront of progressive fashion retail. As the business continues to grow, we are seeking an organised, detail-oriented and experienced Stock Controller/Operations Coordinator to support and manage our inventory. Role Summary: We are looking for an experienced Stock Controller/Operations Coordinator with at least three years of stock management experience, preferably gained in the Premium and Luxury Retail sector. The ideal candidate is proactive, highly organised, and fluent in English (knowledge of Italian is a plus). They should have a strong grasp of inventory and operations within fast-paced, multi-brand retail environments and possess excellent communication skills for effective coordination with vendors, clients, and internal teams. Advanced Excel skills—including proficiency in pivot tables, VLOOKUP, and basic formulas—are essential. The candidate should be results-driven and able to meet deadlines. As Stock Controller/Operations Coordinator, your duties will include, but are not limited to: ● Accurately processing deliveries, QC checks, returns, transfers, and special movements (light ecom packing, domestic and international shipments) using correct systems in accordance with company procedures. ● Accurately managing and maintaining stock levels across all locations, including planning, conducting, and completing regular monthly cycle counts, and end-of-year stock counts and reconciliations. ● Maintenance and management of stock in stock rooms and storage places, ensuring products are tidy, correctly labelled, and stored away. ● Maintaining accurate and up-to-date inventory records using (Lightspeed and Excel) internal systems and tools. ● Meticulous data entry / formatting of order confirmations. Adherance to deadlines. ● Liaising with suppliers, couriers, and internal departments to coordinate inbound and outbound stock movements. ● Identifying and investigating stock discrepancies or variances weekly, and implementing corrective actions ● Contribute to loss prevention by ensuring secure and compliant stock handling, in line with health and safety policies. ● Preparing inventory and sales reports under the support of the Merchandiser ● Collaborating with sales, e-commerce, merchandising, and finance teams to ensure accurate stock availability and timely replenishment. ● Assist in special projects and events (VIP events and appointments, brand and special collection launches, etc.) ● Carrying out other reasonable duties or ad hoc tasks as required to support the wider operations of the business. This role involves managing stock, supplies, and materials, and is physically demanding at times. Physical tasks associated with this position include: ● Climbing ladders ● Lifting items up to 25kg without assistance ● Engaging in activities such as bending, twisting, reaching, pushing, pulling, and repetitive movements ● Transporting large volumes of stock and equipment Requirements: • Minimum 3 years of stock management and systems experience, in fashion retail, • Intermediate Excel skills, • Experience in a multi-brand retail environment or large volume brand, • Strong attention to detail and excellent organisational and communication skills, • Able to work independently and problem solve, and knows when to ask for support Reliable and Dependable: Proven ability to manage essential duties consistently, with strong attendance and reliability. High Attention to Detail: Exceptional precision in data entry and inventory auditing. Proactive & Takes Initiative: A forward-thinking mindset with the ability to identify problems and implement solutions without waiting for instruction. Ownership Mentality: Ability to take complete responsibility for the stock function and outcomes, treating the inventory as your own.

Retail Area Manager Reports To: Sales Director / Sales Manager Location: Central London, UK Salary: £40,000-£45,000 The Retail Area Manager oversees performance, operations and growth of two premium brands across London’s luxury department stores. The role upholds brand standards, drives sales, and leads teams to deliver an excellent customer experience, while actively selling and supporting the team to achieve sales targets. Key Responsibilities • Drive sales, profitability, and KPI achievement, • Analyse trading data and implement strategies to improve performance, • Ensure consistent execution of company policies and procedures, • Maintain high standards in visual merchandising, stock control, and store presentation, • Support wider business initiatives and retail strategy, • Recruit, develop, and retain high-performing Sales Associates, • Provide coaching, feedback, and succession planning, • Experience in luxury fashion retail essential, • Ability to analyse date with a commercial mindset, • Strong commercial judgment with a track record of delivering results, • Excellent leadership and team development skills, • Strong organisational and time management skills

Mode Search is partnering with a globally recognised beauty and luxury brand to appoint a Compensation & Benefits Manager for its UK & Ireland headquarters in London. This is a pivotal opportunity to shape and elevate the reward and benefits strategy for a dynamic organisation of approximately 400 employees across both Retail and Corporate functions. The role sits at the heart of the HR leadership team and plays a critical part in ensuring a competitive, compliant and employee-focused reward framework. We are seeking a highly analytical and commercially minded reward specialist with strong expertise in compensation, benefits and payroll operations. The successful candidate will combine technical excellence with strategic thinking, ensuring robust governance while enhancing the overall employee experience. This role offers the opportunity to directly influence how the organisation attracts, retains and rewards talent, while partnering closely with HR, Finance and external providers to deliver best-in-class reward programmes. The Role • Oversee payroll operations across Retail and Corporate populations, ensuring accuracy, timeliness and full compliance, • Design, implement and evolve compensation frameworks, including bonus schemes, incentives and salary structures, • Lead the management of employee benefits programmes, including pensions, healthcare and life assurance, • Manage annual salary review and bonus cycles, including modelling, budgeting and reporting, • Conduct benchmarking, job evaluation and market analysis to ensure internal equity and external competitiveness, • Analyse compensation, turnover and workforce data to identify trends, risks and opportunities, • Ensure full compliance with UK employment law, HMRC requirements and equal pay reporting obligations, • Partner with Finance, HR and external providers to optimise reward strategy and governance, • Produce dashboards and insights to support strategic decision-making at leadership level Requirements • Proven experience in Compensation & Benefits, Reward or Total Rewards roles within a complex organisation, • Strong expertise in payroll management and benefits administration, • Experience using benchmarking tools such as Mercer or Willis Towers Watson, • Advanced Excel skills and strong HRIS systems knowledge, • Solid understanding of UK employment law, HMRC regulations and compliance frameworks, • Experience designing and managing reward structures (bonus schemes, LTIPs, pensions, incentives), • Strong analytical capability with the ability to translate data into insight and recommendations, • Confident stakeholder manager, comfortable working with HR, Finance and senior leadership, • Strong commercial acumen with a detail-oriented and governance-driven mindset, • Passion for creating competitive, fair and engaging reward strategies

Position: Concession Supervisor Location: London, Harvey Nichols Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the General Manager, the Concession Supervisor will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

We are looking for a commercially driven and creatively minded Ecommerce Manager to lead the online retail strategy for a well known luxury RTW brand. This is an exciting opportunity for an experienced luxury fashion ecommerce professional to shape the digital customer journey, drive online growth, and deliver an exceptional brand experience aligned with the brand's iconic global vision. Working at the intersection of luxury fashion, digital innovation, and customer experience, you will take ownership of ecommerce trading, performance optimisation, digital marketing collaboration, and online merchandising. What You’ll Be Doing Ecommerce Strategy & Growth • Define and execute the ecommerce growth strategy across womenswear and menswear., • Own the online trading calendar including seasonal launches, product drops, and promotional activity., • Identify opportunities for growth across new markets, channels, and partnerships. Website Trading & Optimisation • Oversee the day-to-day management of the ecommerce site., • Ensure flawless execution of product launches, content updates, imagery, and merchandising., • Optimise the customer journey through UX improvements, onsite personalisation, and A/B testing. Digital Marketing & CRM • Partner with internal teams and external agencies to deliver performance marketing campaigns., • Support CRM initiatives to drive customer acquisition, retention, and lifetime value., • Collaborate on content and storytelling that reflects the luxury positioning of the brand. Analytics & Reporting • Monitor and analyse ecommerce KPIs including traffic, conversion, AOV, and acquisition costs., • Produce regular performance reports with actionable insights and recommendations., • Use customer and trading data to inform commercial decisions and long-term strategy. Brand Experience & Visual Merchandising • Maintain a premium visual and editorial standard across all ecommerce touchpoints., • Work closely with creative and merchandising teams to ensure exceptional product presentation., • Ensure consistency between online and offline brand experiences. Leadership & Collaboration • Lead and develop a small ecommerce team and agency partners., • Collaborate cross-functionally with marketing, merchandising, retail, and operations., • Influence stakeholders through commercially focused, data-led insights. What We’re Looking For • 5+ years’ ecommerce management experience within luxury or premium fashion., • Proven track record of driving online sales growth., • Strong understanding of ecommerce platforms and analytics tools including Shopify Plus, GA4, and CMS platforms., • Excellent commercial awareness with a strong understanding of luxury brand positioning., • Strong analytical and reporting skills., • Experience managing cross-functional projects and multiple stakeholders., • A creative eye for digital merchandising and luxury storytelling., • Excellent communication and leadership skills. This is a hybrid role based in their Central London office, with the opportunity to work 1 day per week remotely upon completion of probation period.

Full Time Luxury Client Advisor Our client is a beautiful Womenswear brand based on Mount Street. They are looking for an experienced Client Advisor to support and drive sales performance whilst delivering a consistently elevated client experience, and ensure the smooth day-to-day operation of boutique. Ideally you will have experience in a boutique environment and comfortable engaging with senior business leaders regularly. The business is at an exciting stage and looking for someone proactive and keen to establish a long term career with the business. General working hours will be Monday- Friday 9:30am - 6:30pm A Saturday may be required on exception, for a private client appointments. Key Responsibilities • Deliver a personalised, high-standard client experience in line with luxury service expectations, • Drive sales through styling, product knowledge, and active client engagement, • Build and maintain a client book to support repeat business and retention, • Process transactions, returns, exchanges, and refunds accurately according to the brand’s return policy, • Maintain and update client records; support CRM and clienteling activity, • Receive, unpack, and organise stock deliveries, • Responsible for opening and closing the Boutique at times, • Support stock control, replenishment, cycle counts, and stock takes, liaise with the warehouse for stock requests, • Maintain inventory accuracy and report discrepancies promptly, • Support e-commerce operations, including order preparation and returns as required, • Maintain shop floor and back-of-house standards, including visual presentation and cleanliness, • Support private appointments, VIP visits, and in-store events, • Liaise with Store Manager, Head Office, Press, and Wholesale teams on operational requests, • Ensure precision and consistency across all internal systems and trackers Requirements • 2-4 years’ experience in luxury or premium fashion retail, • Comfortable working in a small team environment, • Strong sales performance in a client-led environment, • Existing client book preferred but this is not essential, • Experience working with high-value and repeat clientele, • Highly organised with strong attention to detail, • Professional, polished, and commercially aware

About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company (also trading under the name Kering Beauté UK&I). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Assistant Store Manager – French Contemporary fashion brand London Salary up to £45,000 plus bonus + excellent benefits About: • French Contemporary Fashion Brand, • Feminine Tailoring & Quiet affordable luxury, • Excellent London Location Marylebone Offering: • Competitive salary up to £45,000 plus annual bonus, • Opportunity to support the leadership of a high-profile boutique in London, • Work for a globally recognised premium fashion house known for quality and elevated design, • Lead and develop a team of 16-20, driving performance, service excellence, and client engagement, • Strong career progression within a leading international Premium Brand, • Excellent benefits including Private Health care, annual bonus, lunch and travel vouchers, beauty / wellness allowance, holiday and additional support days annually Key responsibilities: • Support the Store Manager in delivering overall commercial performance and boutique excellence within a high footfall environment, • Lead, coach, and motivate a team of 16-20 to consistently exceed sales targets and service expectations through story telling, • Drive VIP clienteling strategies, including appointments, private styling, and in-store experiences, • Oversee daily operations, including stock management, VM standards, and operational efficiency, • Support recruitment and onboarding of new team members, ensure compliance with UK labour laws and internal policies, • Support P&L performance through strong commercial awareness and KPI management About you: • Strong experience as an Assistant Store Manager or Department Manager within premium / luxury fashion retail, • Experience and desire to work within a high footfall environment, fast paced environment, • Proven success in driving sales performance within a premium / high street boutique environment, • Strong leadership skills with the ability to coach, motivate, and develop teams, • Commercially driven with a strong understanding of RTW collections, fashion trends, and luxury service standards 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Store Manager – Menswear Luxury house - Department Store Salary up to £70,000 + bonus About the Role An exciting opportunity to join a prestigious luxury house within menswear. We are looking for an experienced Store Manager with a strong background in luxury clientelling, menswear, and team leadership. You will lead a senior and established team, driving commercial performance while delivering an exceptional client experience in line with the brand’s heritage and values. Key Responsibilities • Lead and develop the menswear team, • Drive sales, CRM, and long-term client relationships, • Ensure operational excellence across the department, • Monitor KPIs and commercial performance, • Maintain the highest luxury service standards, • Lead by example with a strong shop floor presence About You • Previous luxury retail management experience, • Strong menswear and tailoring background, • Proven clientelling and CRM experience, • Commercially aware with strong operational skills, • Humble, team-oriented, and relationship-driven Benefits • Competitive salary + bonus, • Staff discount, • Pension scheme, • Opportunity to join a globally recognised luxury brand 360 Talent London are a high-end retail recruitment firm connecting premium Fashion, Beauty, and Lifestyle brands with exceptional talent across global markets. Explore all our latest opportunities and industry updates on 360 Talent London Website and find us on LinkedIn, Instagram and TikTok

Mode is proud to be partnering with a high-growth luxury ready-to-wear brand seeking a General Manager / Operations Director to lead and scale the business internationally. This is a rare opportunity to join an emerging brand at a pivotal stage of growth, operating at the intersection of modern femininity and elevated design. The business is expanding globally, with operations across Europe and the Middle East, and is now looking for a highly experienced operator to bring structure, clarity, and commercial focus across all functions. This is a newly created role due to growth and reports directly to the Founder & Creative Director. The role can be based in Paris or London, with frequent travel required between key European hubs. The Role • Take full ownership of day-to-day operations across all areas of the business., • Drive commercial strategy and performance across wholesale, retail and e-commerce channels., • Lead international expansion, including retail development and digital growth., • Build and implement a clear marketing vision, including hiring and managing an internal marketing function., • Establish robust operational frameworks to ensure clarity, accountability and performance across teams., • Introduce structured planning processes across collections, marketing and commercial functions., • Implement tools and systems to support delivery, timelines and cross-functional coordination., • Oversee budgeting, forecasting and overall financial performance., • Partner closely with design and production teams to ensure alignment between creative direction and business execution. Requirements • Proven experience in a senior leadership role within luxury fashion (General Manager / Operations Director level)., • Strong track record of building and scaling brands in a high-growth environment., • Deep understanding of both European and Middle Eastern markets., • Strong commercial acumen combined with a hands-on, execution-driven mindset., • Experience building or leading marketing functions and teams., • Exceptional organisational and project management skills., • Comfortable working in a founder-led, creatively driven environment., • Fluent in English, French and Italian (essential). To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

ABOUT THE ROLE The Marketing Executive will support the delivery of best-in-class marketing strategies for a portfolio of luxury fragrance brands across the UK & Ireland. Working closely with the Marketing Manager, this role will execute locally adapted global marketing programmes, ensuring excellence in brand representation, retail activation, and consumer engagement. This is a highly collaborative and dynamic role, requiring strong attention to detail, creativity, commercial awareness, and a passion for luxury brands. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Success will be measured on the achievement of annual wholesale and retail sales for each brand, with key metrics for NPD rankings, A&P budget management, profitability and specific programs relating to the successful implementation of strategic brand marketing plans. Retail & Brand Activations • Support the Marketing Manager in the development and execution of 360 marketing campaigns for the UK&I, • Collaborate with external creative agencies to deliver promotional sites and window displays in line with global brand guidelines, ensuring high-quality execution within budget., • Partner closely with Sales and Education Managers to ensure all marketing initiatives and activations are clearly communicated and effectively implemented across retail teams., • Partner with boutique managers and manage boutique marketing calendar to ensure local partnerships are brand-aligned and executed in accordance with brand guidelines. PR & Communications • Assist the PR & Communications Manager with the planning, coordination, execution and reporting of KOL and customer events, particularly during key retail periods and new product launches. Marketing Reporting • Monitor and evaluate the performance of local campaigns, events, and activations, providing clear reporting and insights to measure effectiveness and inform future strategies. Retailers & Partnerships • Collaborate with retail partners to plan and execute in-store activations, including developing proposals and securing approvals., • Support the creation of retailer strategy presentations., • Work cross-functionally with internal teams (Education, Communications, Commercial) to enhance collaboration and visibility of marketing initiatives., • Align with global marketing teams on local strategy, ensuring consistency with key launch priorities. Admin • Maintain accurate budget trackers for PR and Marketing, ensuring spend aligns with forecasts., • Coordinate timely payment of external suppliers., • Ensure all presentations and materials are shared cross-functionally in line with global deadlines. PERSON SPECIFICATION Knowledge and Skills • 3 years marketing experience, • Must have some knowledge of high-end UK department store trade, ideally in beauty, • Proficiency in MS Office programs: Word, Excel, PowerPoint, Outlook, • Ability to speak French would be advantageous Key Competencies • Proactive, assertive and autonomous with an enthusiastic, positive outlook, e.g. willingness to accept new responsibilities in a growing market, • Strong verbal and written communicator with great presentation skills, • Good balance between analytical thinking and creative flair, • Good attention to detail, • Highly organised team player, flexible and able to handle multiple activities, establish priorities, meet deadlines and work efficiently and effectively, • Ability to build relationships to support team members and collaborate with others to achieve goals, • Ability to empathise with customers and have a high standard of etiquette befitting a luxury business, • Dynamic confident and assertive with ability to work with people at all levels QUALIFICATIONS & EDUCATION • Batchelor`s degree (or equivalent) in Marketing, Business, Communications, or a related discipline., • A postgraduate qualification or professional certification in Marketing (e.g. CIM or equivalent) is advantageous., • Demonstrated ongoing professional development or interest in luxury, beauty, or fragrance sectors preferred. This role reports directly to the Marketing Manager This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.