Manager luxury retail jobs in United Kingdom

CALLING ALL Senior (Creative led) Project Managers looking for a new exciting role! I am on the search for aSenior Project Manager (Retail & Installations)to take full ownership of complex, high-value projects that redefine retail environments. Youll lead from concept through to flawless delivery, managing budgets, timelines, and stakeholders while ensuring exceptional standards for luxury brand ex... ZIPC1_UKTJ

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening.

Category Manager (within Product & Marketing department) London (Hybrid working) £65-70k + Amazing Benefits Shape the Future of a Fast-Growing Luxury Brand! We are proud to be representing a fast-growing, design-led luxury retail brand, known globally for its distinctive products, exception

MODE Search is collaborating with a global luxury retail group in their search for a Store Manager to lead one of their most high-profile locations.This is an exceptional opportunity to join a business celebrated for its iconic heritage, elevated client experience, and strong presence across the int

UK Project/ Account Manager- London. (with travel across UK & Ireland) KPI Recruiting are delighted to be partnering with a leading luxury fit out company- dealing with the world’s most luxurious brands. We are seeking an experienced UK project/ account manager to take ownership of a portfolio of prestigious retail and commercial accounts across the UK and Ireland. This role is responsible for the end-to-end management of projects- covering promotional, permanent, and windows installations, ensuring every project is delivered on time , within budget, and the highest quality standards. The successful candidate will be the key link between UK based clients and our clients internal design, technical and project delivery teams (including close collaboration with the Dubai based team), playing a critical role in client satisfaction, commercial performance and business growth. Key responsibilities: Client and account managing Act as the primary point of contact for UK clients, building and maintaining strong, long-term relationships. Meet clients to receive new briefs, develop opportunities, and support account growth. Travel across the UK and Ireland as required to attend client meetings and site visits. Manage day-to-day client communications, workloads and priorities to ensure deadlines are met. Lead client presentations, meetings and project updates with confidence and professionalism. Project management and delivery Man...

Global GTM Marketing Manager London | Hybrid | £65,000-£70,000 + outstanding benefits Zachary Daniels Retail Recruitment is proud to be partnering with a fast-growing, hugely popular luxury retail brand to recruit a Global GTM Marketing Manager. Reporting into senior product leadership,

Are you passionate about luxury clienteling and guiding retail teams so that they are equipped to provide a high class customer experience? If so then read on, Vivid Recruit have partnered with a luxury brand who are looking for a Retail Trainer to join their team in the UK, covering a further region outside of the UK. A typical week could look like: • Onboarding new employees, • Facilitating ongoing training days, • Visiting stores and observing teams in order to provide feedback to the training manager, • Develop and monitor coaching plans, • Share best practice This is an exceptional opportunity to join a dynamic and evolving luxury brand distinguished by impeccable standards and timeless craftsmanship.

eCommerce Manager (d2c) – Luxury Retail & eCommerce Brand - £55-75k – On Site (Chelsea) We are working with a well-established premium D2C consumer brand renowned for its luxury products. With a rich heritage spanning over 140 years, this brand continues to innovate and inspire, delivering exclusive collections. As part of their growth, they’re looking for an eCommerce Manager with experience in premium/luxury products to drive their digital strategy and deliver a best-in-class online shopping experience. This is a unique opportunity to join a forward-thinking brand at an exciting stage of its evolution This is a full-time permanent role based 5 days per week in Chelsea office, in one of London’s most prestigious areas. You will also travel to Europe 1-2 times per year for work. Key Responsibilities: • Drive Online Sales: Focus on optimising the eCommerce platform to increase conversion rates and overall revenue, while maintaining the brand’s luxury positioning. You must have a proven track record of enhancing online sales through innovative strategies, excluding price discounting, which is not part of our client's approach., • Digital Strategy Execution: Work closely with stakeholders to implement eCommerce strategies that align with brand values and drive sales without compromising on exclusivity., • Performance Monitoring & Optimisation: Use data-driven insights to continuously improve the customer journey, focusing on CRO (Conversion Rate Optimisation) and sales growth., • Stakeholder Management: Effectively manage internal and external relationships, ensuring alignment between the investment group’s profit-driven goals and the brand’s high-value reputation., • Brand Protection: Maintain and elevate the luxury status of the brand, ensuring all digital touchpoints reflect the company’s exclusivity and high-calibre image., • Team Leadership: Lead and develop the eCommerce team, fostering a culture of excellence and ensuring seamless execution of digital initiatives. Required Experience: • You must have minimum 1+ years of experience working with a luxury/premium consumer brand. This is essential., • You must have a proven track record of enhancing online sales through innovative & creative strategies, excluding price discounting, which is not part of our client's approach., • Experience in managing stakeholders, particularly those with differing priorities, is essential. Our client must balance maintaining their luxury status with the financial goals of stakeholders focused on profitability. This client cannot offer visa sponsorship.

Account Manager – London About Music Concierge Music Concierge is the global authority in designing and executing music identities for best-in-class brands. We create emotionally engaging, culturally attuned atmospheres that shape guest experience and strengthen brand connection. From luxury hotels and resorts to lifestyle, retail, and wellness brands, our work sits at the intersection of art, culture, and strategy. We also work with large, operationally complex leisure and hospitality businesses, where consistency, service delivery, and smooth account management matter just as much as creativity. The Role We’re looking for an experienced Account Manager to join our UK team, managing a portfolio of multi-site, commercially important clients across the UK and Europe — including global hotel brands and UK leisure, casual dining, bar and pub groups. Your clients might include brands like Hilton, Hotel Indigo and Pullman, plus leisure and hospitality operators such as Hollywood Bowl, Marstons, PAUL Patisserie, Be At One and YHA. You’ll be responsible for nurturing relationships, ensuring delivery excellence, and spotting opportunities to deepen partnerships. Working closely with our music curators, motion graphics designers, project managers, and technical specialists, you’ll help bring brand atmospheres to life through seamless creative and operational delivery. This role suits someone who enjoys the engine room of account management, keeping things running smoothly, being highly responsive, and building trusted client relationships through great service, organisation and attention to detail. Key Responsibilities • Act as the primary client contact for a portfolio of UK and European accounts, ensuring clear, reliable and responsive service day-to-day., • Translate client requirements into clear briefs for our creative and delivery teams — balancing brand needs with operational realities (multi-site rollouts, consistency, approvals, timelines)., • Oversee ongoing delivery, including music updates, feedback cycles and operational requests across multiple venues — making sure tasks land smoothly and nothing slips through the cracks., • Build trusted relationships with client stakeholders (often operational and marketing teams) and spot opportunities to improve service, support rollouts and retain accounts long-term., • Support proposals and renewals, helping shape practical solutions that make life easier for clients and add measurable value., • Prepare client-facing presentations, decks and proposals, ensuring they are clear and well-structured., • For clients with video content, understand creative briefs and brand guidelines, brief motion graphics/design resources, and provide clear creative direction and feedback., • Arrange and coordinate video content scheduling and programming across different screen types, installations and sites, ensuring content is delivered and updated accurately., • Stay up to date with hospitality and leisure trends, bringing a practical mindset to client conversations — focused on what will work on-site, at scale, and in day-to-day operation., • Keep on top of client schedules, deliverables and internal coordination — ensuring timelines, approvals and updates are handled efficiently., • Help manage service issues calmly and professionally, working closely with technical and operations teams to resolve problems quickly., • Support the mentoring of junior account managers and coordinators, sharing best practice and helping maintain team standards., • Help strengthen processes across these accounts — building consistency, improving ways of working, and making sure the everyday client experience feels polished and proactive. Skills & Experience • 5+ years’ experience in account management or client services, ideally within hospitality, leisure, multi-site retail, entertainment, food & beverage, or fast-paced service environments., • Proven track record of managing complex client portfolios with multiple stakeholders., • Strong project management, organisational, and communication skills., • Confident creating and polishing presentations, pitch decks and proposals for clients and internal stakeholders., • Experience working with creative assets (video / artwork), understanding creative briefs and brand guidelines, and giving clear feedback to design and motion graphics resources., • Strong coordination skills for managing content schedules across multiple screens, sites and installations, with high attention to detail., • Comfortable liaising with technical teams and understanding the basics of music delivery systems, scheduling software, and client installations., • Commercially astute, with confidence in identifying and shaping new opportunities., • Comfortable handling a higher volume of tasks and requests — organised, calm under pressure, and good at prioritising., • Strong at relationship building, but also happy being hands-on and detail-focused (follow-ups, approvals, coordination, chasing actions)., • Interest in music, culture, and design is a plus, but this role is first and foremost about great account management — reliability, communication, and delivering a strong client experience., • Fluent written and spoken English; additional language(s) an advantage. Location Based in London, with occasional travel in the UK and Europe. Salary £35k - £38k About our business Music Concierge is a team of 60 specialists across London, Dubai, Bangkok, and Shanghai, delivering music strategy and sound design to many of the world’s leading hospitality and lifestyle brands, including Rosewood, Raffles, One&Only, and Belmond. The company is part of a wider group that also includes sister agencies working with the UK leisure and fitness industries, extending our expertise in shaping atmosphere and customer experience across multiple sectors. It’s a chance to join a global team supporting brands that operate at scale — where your work makes a real difference to the day-to-day guest experience across hundreds of sites. If you like building relationships through great service, solving problems and making things run smoothly, you’ll thrive here.

Store Account Manager Harrods, Selfridges & John Lewis To ensure that the counter achieves targets by driving the team. Duties including but not limited to: • Setting an example for the team., • Ensuring that all daily counter tasks are undertaken., • Figures completion – daily and weekly. Managing targets and their allocation., • Regular stock management, ensuring oos are minimal and to build a relationship with the instore buying to team to support this., • To ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day and replenishing where necessary and to ensure products are displayed with current company guidelines., • Ensuring adequate counter cover by ensuring rotas are formatted., • Delegating duties to the team and following up that they have been performed correctly., • Mentoring the team, • Assisting with training new product launches., • To ensure that an excellent level of customer service is always provided., • To actively traffic stop to build brand awareness and ensure that the team also do this., • To provide makeup and skincare consultations., • To book appointments and build ongoing client loyalty. This includes customer database building and communication., • To maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use., • To effectively manage transactions. Stores where required will provide necessary cash handling training., • To lead by example and be an active team member., • To always represent the BY Terry brand in the best possible way. Sales. • To achieve sales targets as set by the company., • To achieve personally and ensure the team also achieve brand items per transaction (IPT) and average pound sale (A£S) expectations., • Currently set at:- IPT = 3. A£S - £150, • To actively promote new launches and promotions., • To track team sales and feedback any sales information as required at the end of each day., • To coach the team to enable them to reach their targets., • To come up with new ideas for event promotions and work with the retail manager to execute these. Dress code and image. • To represent the company whilst at work by wearing our products and dressing in the dress code of the store location. Items should be clean and well pressed with no faded colours. Dress code requirements are discussed further at your brand induction. Working hours Your working hours are set out in your contract. Shift patterns will be confirmed in a monthly rota. You may be required to work such additional hours as may be necessary for the proper performance of your duties without extra remuneration. You are entitled to take an unpaid lunch break of one hour, to be taken at a time agreed by the Company. The Company : "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.

Join Our Team at Annoushka – Concession Manager Wanted Location: Central London Employment Type: Permanent, full-time (40 hours per week) Reports to: Head of Sales About Us: “We create jewellery to be loved and lived in, never saved for best – live in it, wear it all, wear it whenever.” Founded by British fine jewellery designer Annoushka Ducas MBE, our brand is celebrated for its exquisite, story-driven designs that captivate women who cherish quality, innovation, and personal style. Our brand is as unique and inspiring as the women we design for. We have boutiques in Chelsea, Mayfair and Hong Kong, and concessions in some of the world’s most famous department stores including Harrods and Liberty. About the Role: We are seeking an experienced Concession Manager with a passion for jewellery and a love of people, who is motivated by delivering excellence in client experience and positive sales outcomes. This role is responsible for leading a high-performing concession team, driving commercial success within a luxury store environment. As Concession Manager, you will create the environment for your team to consistently deliver client service excellence, build lasting relationships and bring our brand to life through expert storytelling and beautifully executed events. What You Will Do: Client Experience & Commercial Performance • Set the highest standards of client service excellence, ensuring every client receives a warm, memorable and personalised experience., • Lead from the front to achieve sales targets and KPIs through effective clientelling and client engagement., • Grow a loyal client base that drives repeat visits, advocacy and long-term relationships., • Be a proud and enthusiastic Annoushka Brand Ambassador, embodying our Jewels for Life philosophy through leadership and client interaction. Team Leadership & Development • Recruit, motivate and develop a high-performing team., • Take full responsibility for team performance with clear expectations, confidence and care., • Ensure the team excels in product knowledge, storytelling, consultations and aftercare., • Build a positive, inclusive culture rooted in collaboration, accountability and pride in the Annoushka brand., • Deliver regular feedback and performance conversations to support continuous improvement. Operations & Standards • Own the rota to ensure optimal coverage., • Track performance and use reporting insights to drive action., • Oversee stock, transfers and administration with accuracy and pace., • Manage repairs and after-sales seamlessly to protect client trust., • Maintain smooth daily operations with excellent standards, keeping the concession immaculate, welcoming and aligned to brand and VM standards. Events & Client Engagement • Work with the Head of Sales to plan and deliver engaging and thoughtful client events and activations., • Support launches, trunk shows and bespoke appointments to drive engagement and sales., • Follow up effectively to deepen relationships and strengthen brand loyalty. What We’re Looking For: At Annoushka, we welcome applicants who act with integrity and bring warmth, kindness, curiosity, positivity and responsibility into everything they do. • Proven experience as a concession or store manager within luxury, fine jewellery or premium retail., • Strong commercial acumen with a track record of driving sales performance and delivering client service excellence., • Confident, hands-on leader with the ability to inspire, coach and develop teams., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • Passion for fine jewellery, craftsmanship and storytelling, with deep appreciation of the luxury client mindset., • Exceptional storyteller with a deep understanding of luxury clients and relationship-driven selling., • Highly organised, detail-oriented and confident managing retail operations and administration., • Proactive, hands-on and solutions-focused, with a genuine enthusiasm to work in a fast-paced flagship environment., • Confident using POS, CRM and retail systems to drive performance and client engagement, with proficiency in Microsoft Office. If this sounds like you, please follow the EasyApply link or submit your CV and cover letter to . In your cover letter, please give an example of leading your team to deliver client service excellence. Please also indicate salary expectations, your right to work status and notice period (if any) with your current employer. Deadline for applications: 01 March 2026. Due to the anticipated volume of applications, we regret that we will only be able to respond to your application should you be selected for initial interview. Thank you for your interest in working for Annoushka! Annoushka is an equal opportunities employer, committed to encouraging equality, diversity and inclusion within our teams and providing a working environment which is free from harassment, intimidation and discrimination. We firmly believe in respect for an individual’s personal dignity. We are committed to the equal treatment of all current and prospective employees and do not discriminate on the basis of age, disability, race or ethnicity, religion or belief, sex, sexual orientation, pregnancy or maternity, gender identity, or marriage or civil partnership. We actively seek to employ individuals from a range of backgrounds to nurture an environment of creativity that positively values the differences in others. We base our employment decisions only on merit, job requirements and business needs.

Who We Are The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. The Role We are seeking an experienced and motivated Area Director to oversee the London Region, inclusive of retail and distribution operations. Reporting to the Senior Director of Retail, this leader will be responsible for driving sales, optimizing operations, cultivating community relationships, and ensuring excellence in client experience across FoundRae’s London stores. The Area Director will serve as a key ambassador of the FoundRae brand and values—leading with integrity, inspiring teams, and executing both strategic and people-focused leadership to grow the London business. This includes oversight of regional distribution operations to ensure seamless receiving, fulfillment, and delivery aligned with FoundRae’s high standards of craftsmanship and service. Key Responsibilities Finance/Commercial and Operations • Oversee sales performance across the London region, evaluating the needs and opportunities for growth, • Develop and implement short- and long-term strategies to maximize sales and client engagement, • Manage and monitor budgets, scheduling, and staffing coverage to ensure efficiency and operational excellence, • Ensure visual merchandising, inventory management, receiving, fulfillment, and store operations are consistently executed to brand standards, • Partner with fulfillment teams to maintain operational flow from receiving to final client delivery, ensuring accuracy and timeliness, • Collaborate with the Senior Director of Retail and cross-functional partners to support product launches, distribution efficiency, and retail initiatives Client Experience & Community Engagement • Elevate the in-store client journey, creating opportunities to surprise and delight clients, • Partner with store managers to design curated in-store events tailored to the London clientele, • Act as a brand ambassador in the local market, building relationships with key clients, stylists, editors, and community partners, • Develop and execute market-specific strategies to increase awareness, traffic, and engagement, • Represent FoundRae at London events, activations, and strategic partnerships, • Partner with the Senior Director to build CRM strategy for the London market, • Ensure execution of CRM and clienteling strategies in-store through follow-ups and goal setting Talent & Leadership • Lead, mentor, and inspire Store Manager, Operations Manager, and their teams to achieve business goals while upholding FoundRae values, • Partner with HR to recruit, interview, and hire top talent, building a strong pipeline for future roles, • Ensure effective onboarding and product training for all management hires in partnership with corporate team, • Provide consistent coaching, goal setting, and feedback; conduct regular touch bases and performance reviews with store and distribution leaders, • Address employee relations matters in partnership with HR, ensuring adherence to policies and fostering a culture of excellence and accountability, • Consistently spend time in stores and fulfillment operations leading and developing teams, • Champion professional development and cross-training opportunities across both retail and distribution functions Qualifications • Bachelor’s Degree preferred, • 7–10 years of retail management experience, with multi-site or regional oversight in luxury or fine jewelry strongly preferred, • Experience managing both retail and distribution/fulfillment operations, • Proven ability to lead, coach, and inspire high-performing teams in an entrepreneurial environment, • Strong financial acumen with experience managing P&L, budgets, and KPIs, • Demonstrated ability to build community engagement strategies and local partnerships, • Exceptional communication, interpersonal, and conflict-resolution skills, • Highly organized with the ability to manage multiple priorities and adapt to a dynamic environment, • Experience with POS and clienteling systems such as Shopify, Netsuite, Endear, and Gladly a plus

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Retail Sales Associate Assouline is the first luxury brand in the world that uses books as a medium. For the past fifteen years, Assouline Publishing has created fine illustrated books dedicated to fashion, photography, art and design. Renowned for our highly original graphic concept, Assouline books are works of art that capture culture and bring it to life. The spirit and savoir faire of these works have contributed to the creation of a unique and eclectic, chic and elegant brand that is immediately identifiable. Today, Assouline publications’, special editions, and gift items can be found around the globe. POSITION SUMMARY • Drive personal and store sales results to reach goals daily and achieve monthly targets., • Drive and build Assouline Customer database (monthly CRM goals and activations)., • Support Store Manager in the execution of the Retail Activation Calendar including seasonal activations in collaboration with marketing team., • Oversee store operations, including, but not limited to maintaining stock, store merchandising and general housekeeping Ad hoc projects as assigned., • Act as a Assouline Brand Ambassador by proactively representing the Brand in relevant local activities (events, book launches, PR activities)., • Maintain Visual Merchandising according to VM guidelines., • Achieve monthly personal and store goals. Job Requirements: • Previous luxury retail experience preferred., • Familiarity with HNWI customer base a strong plus., • Proven ability to drive sales results., • Experience of creating and maintaining a strong clientele base. ESSENTIAL JOB FUNCTIONS Consulting, Advising and Influencing: • Identify potential clients, establish contact, pitch client, create an account and complete the sale(s)., • Consults in a collaborative way to help private, interior designer as well as corporate clients to complete the order., • Ensures all existing and new clients as well as their customers are provided with the highest level of customer service., • Centrally manages client database and utilizes information to increase sales and client contact. KNOWLEDGE, SKILLS & ABILITIES • Previous experience in luxury sales (retail, corporate or wholesales)., • Motivated – you bring energy to work. You are prepared and excited to maximize your contribution every day., • Inquisitive – you ask questions to learn the ins and outs of the industry, and you ask yourself what you can be doing better so that you are always growing., • Detailed – you can delivery accurate details even when you’re dealing with a variety of task every day., • Problem Solver – you are adept at breaking problems down, finding creative solutions and communicating them effectively. Must be able to lift up to 50 pounds and be able to bend, stoop, and climb to reach materials (must be able to climb a step ladder at approximately three feet in height). Assouline is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Are you passionate about luxury retail and inspired by the world of prestige skincare? Then our sister company La Prairie may be of interest to you. As a Business Manager for La Prairie, you will lead and grow an exceptional luxury brand at Harrods, London, including our Spa Treatment Room. This is a high-profile and strategically critical role, as Harrods represents 60% of our UK & Ireland business. You will be responsible for leading a team of 11 Beauty and Spa professionals, driving commercial performance while delivering best-in-class client experiences. Through inspirational leadership, strong commercial acumen, and exceptional people management, you will ensure every customer interaction reflects the highest standards of luxury service and brand excellence. Your mission is to strengthen the position of La Prairie within the skincare categories, fully aligned to each brand’s strategic vision, values, and growth ambitions. Key Accountabilities Business Planning & Commercial Performance • Deliver annual retail sales targets through strategic business planning and disciplined execution., • Set, track, and review weekly sales targets, providing clear performance insights and action plans., • Drive retail growth through tailored business plans, event strategies, and promotional activity, providing detailed bi-annual progress reviews., • Identify and maximise new sales opportunities within brand and retail guidelines., • Take full ownership of performance, providing senior management with high-quality weekly door reports, insights, and corrective actions., • Lead the La Prairie Spa, optimising bookings, ROI, and treatment performance to exceed targets., • Ensure stock accuracy, optimal stock age, tester management, and timely replenishment or corrective action., • Proactively manage team absences to maintain full counter coverage and service standards., • Maintain 100% compliance and accuracy across all reporting systems, including IPPOS and clienteling platforms. Team Leadership, Development & Performance • Lead, coach, and develop a high-performing team of Beauty Consultants, Spa Consultants, and a Stock Controller, setting clear standards for performance, conduct, and service., • Define and review the optimal team structure annually to align resourcing with sales targets and profitability., • Build a motivated, results-driven culture where KPIs are consistently met or exceeded., • Partner with the Retail Education Manager to analyse KPIs, identify skill gaps, and drive sell-out through targeted training and coaching., • Implement company and brand strategy across all counters while fostering strong partnerships with Harrods management teams. Marketing, Merchandising & Brand Execution • Ensure flawless execution of all in-store marketing initiatives in line with brand strategy and guidelines., • Maintain exceptional merchandising standards, maximising the impact of visual assets, samples, and collateral., • Uphold the prestige and luxury image of La Prairie through impeccable counter presentation and grooming standards. Store Relationships & Commercial Partnerships • Conduct regular documented business meetings with department and store management to review performance, align on strategy, and plan promotional activity., • Identify and leverage local commercial opportunities, including events, personal shopping, and additional retail space, to enhance brand visibility and drive sales. In return, La Prairie offer • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: • Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations., • Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth., • Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events., • Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results., • Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams., • Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence., • Significant experience within luxury watches and jewellery, ideally gained in a boutique environment., • Strong operational and leadership skills, with a proven ability to manage established and high-performing teams., • Deep understanding of CRM systems and a passion for delivering an outstanding client experience., • Open-minded, flexible, and confident in driving change within a heritage-driven business., • Exceptional communication, coaching, and team development skills., • Commercially astute with a strong focus on clientelling, sales performance, and boutique standards., • Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Charbonnel et Walker is a prestigious brand known for its luxury chocolates and confections. Our mission is to deliver exceptional quality and craftsmanship, while maintaining our heritage and premium image. We foster a culture of excellence, creativity, and customer focus. An exciting opportunity has arisen for a Business Development Manager who will be responsible for identifying and securing new business opportunities and managing key client relationships to drive revenue growth for Charbonnel et Walker. The role requires a strategic, customer-focused approach, with an emphasis on expanding the brand's presence in luxury retail, high-end hospitality, and corporate gifting sectors, while protecting its premium image and heritage. This is a field-based role that requires frequent travel to meet with potential and existing clients, attend industry events, and liaising with the wider team at multiple sites including but not limited to London and Dorset. Your responsibilities: • New business development including proactively identifying and engaging with high-end prospective clients., • Building and maintaining long-term partnerships with existing B2B clients and identifying new opportunities., • Developing and executing a business development strategy that aligns with the company brand., • Collaborating with stakeholders including marketing, product development, and supply chain teams to support growth initiatives and ensure seamless customer experience., • Active market analysis to stay on top of trends, competitor activity, and identify emerging opportunities., • Managing the entire sales cycle, from prospecting and lead qualification to negotiation and closing deals., • Preparing regular sales forecasts, performance reports, and market analyses., • Being one of our leading brand ambassadors at industry events, trade shows, and networking functions to raise the profile of Charbonnel et Walker. What we are looking for: • Industry experience: Proven track record in B2B sales or business development, preferably within the luxury food, confectionery, or hospitality industries., • Commercial acumen: Strong negotiation, commercial, and financial skills, with the ability to identify growth opportunities and exceed sales targets., • Networking and relationship building: Exceptional interpersonal and relationship-building skills to engage with key decision-makers and secure long-term partnerships., • Communication: Excellent written and verbal communication and presentation skills, with the ability to articulate a premium brand's value proposition., • Entrepreneurial mindset: A proactive and energetic self-starter with the initiative and drive to seek out new business., • Technical skills: Proficiency in MS Office Suite and CRM software (e.g., Salesforce) to manage sales pipelines and report effectively., • Education: A bachelor's degree in business, marketing, or a relevant field is desirable or equivalent industry experience. If this opportunity interests you, we’d welcome the chance to discuss it further and look forward to hearing from you. Please feel free to direct emails to We are an equal opportunities employer committed to fostering an inclusive workplace. All employment decisions are made based on merit, skills, and experience, and we welcome applications from all qualified individuals.

About Fueguia Fueguia 1833 is a niche luxury fragrance house born in Patagonia and crafted in Milan. Known for its dedication to innovation, sustainability, and storytelling, Fueguia offers a unique olfactory journey through nature, science, and art. About the Role We are seeking a passionate and service-driven Full-Time Sales Assistant to join our new London Gallery team. As a brand ambassador, you will play a key role in delivering an exceptional client experience, reflecting the identity and values of Fueguia. Working closely with the Store Manager, you will contribute to the boutique’s daily operations and sales performance. Key Responsibilities • Provide outstanding customer service and create personalized client experiences aligned with Fueguia’s brand philosophy., • Share the brand story and fragrance collection with clients through engaging and informed storytelling., • Build and nurture strong client relationships, fostering loyalty and repeat visits., • Support daily store operations, including stock management, merchandising, and opening/closing procedures., • Help drive store performance by actively contributing to sales goals and KPIs., • Ensure the boutique maintains the highest standards in visual presentation and cleanliness. Candidate Profile • Minimum 2 years of experience in a similar role, preferably in the luxury retail or fragrance sector., • Excellent interpersonal skills with a client-centric and proactive attitude., • Detail-oriented, well-presented, and able to work in a dynamic, fast-paced environment., • A genuine passion for culture, fragrance, and artisanal craftsmanship is a strong plus. Language Requirements • Fluency in English is required. In addition, at least two of the following languages are also required: Italian, Spanish, French, Arabic, or Chinese. Contract Type • Fixed-Term, with the possibility of extension and permanent employment., • Full-Time. Eligibility • Candidates must have the legal right to work in the United Kingdom. Benefits • Unique opportunity to join a growing niche luxury brand, • Dynamic and international team environment, • Career development opportunities Work Schedule • Monday to Sunday, • Rotating shifts, including weekends and holidays Work Environment • In-person position at our London gallery boutique If you are enthusiastic about representing a unique fragrance brand and providing exceptional service, we would love to hear from you.

Pyou Spain, an international recruitment agency, is partnering with a prestigious Spanish premium footwear brand to recruit an enthusiastic and customer-focused Assistant Store Manager for its London boutique. The brand is internationally recognised for its handcrafted leather footwear, combining style, comfort, and durability. This role is an excellent opportunity for an experienced retail professional who is ready to take the next step into management, balancing hands-on sales with team leadership and operational support. Key Responsibilities • Support the Store Manager in the daily management of the store, ensuring sales targets and KPIs are achieved and exceeded., • Actively sell on the shop floor, delivering an outstanding customer experience and building long-term client relationships., • Monitor store performance and assist in implementing action plans to improve results when necessary., • Support the training, motivation, and development of the store team, maintaining high standards of service and product knowledge., • Ensure excellent visual merchandising and operational standards, consistently reflecting the brand’s identity., • Assist with day-to-day store operations, including stock management, reporting, and coordination with Head Office., • Take responsibility for the store in the absence of the Store Manager. Candidate Profile • Previous retail experience, ideally within the premium or luxury retail sector., • Proven ability to achieve and exceed sales targets., • Strong communication and interpersonal skills., • Previous supervisory or team-leading experience (e.g. Senior Sales Assistant or Keyholder) is highly desirable., • Organised, proactive, and comfortable taking responsibility., • A hands-on, positive, and customer-focused approach. What do we offer: • Competitive salary with performance-based incentives., • Structured training and clear career development opportunities within an international brand., • A supportive, dynamic, and professional working environment., • If you are interested in this opportunity, please apply directly or contact Pyou Spain for further information. Location: London, UK Are you interested in this position? Please proceed with your application here or send us your CV to In accordance with Royal Legislative Decree 2/2015, of October 23, approving the revised text of the Workers’ Statute, Royal Legislative Decree 5/2000, of August 4, approving the revised text of the Law on Infractions and Sanctions in the Social Order, and Law 15/2022, of July 12, comprehensive for equal treatment and non-discrimination, this offer is addressed to anyone, without discrimination based on gender, age, nationality, etc. Please read carefully the privacy policy available on our website () and include in your CV the authorization to process your personal data, in accordance with EU Regulation No. 679/2016 and current Spanish legislation (Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights). Do not include data belonging to special categories (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a person, health data, or sexual orientation). We remind you that Pyou does not require, in the first phase of application submission, the sending of identification documents or other bureaucratic paperwork (e.g., personal information, data, or codes related to payment systems), and our ads always display an email address for receiving applications with one of the following company domains: @pyou.es / @lavoropiu.it We advise you to pay special attention to any communication that appears to be linked to our brand and requests scanned documents to participate in selection processes and/or interviews, especially if using email addresses with domains other than those mentioned above. In case of doubt, contact us through one of our official channels to obtain all necessary information.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂About the role We are seeking for an Assistant Boutique Manager for our Creed Boutique in Mount Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Boutique Manager in the achievement of objectives set by the Company.The Assistant Boutique Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the Boutique through management, motivation, coaching and development of the team. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager's absence. ✂Line of Reporting This role reports into the Boutique Manager with the Luxury Brand Ambassadors reporting into the Assistant Boutique Manager ✂Key responsibilities Including but not limited to: • Support the Boutique Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Boutique Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing boutique budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Boutique Manager., • Review performance data with the Boutique Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Ensuring all Creed Boutique web orders are processed and dispatched on a timely basis with such orders wrapped and packed according to company guidelines, • Support the Boutique Manager in managing stock levels in line with sales forecasts and budgets, • Support the Boutique Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Boutique Manager ways to build the business., • Ensuring health and safety, legal and security issues are processed in a timely manner, • Talent Acquisition: Collaborate with the Boutique Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive lists ✂ Location This role is based in the Creed Boutique in Mount Street, London ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

CH Carolina Herrera is seeking a Sales Associate for our boutique in Fulham Road. The Sales associate is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty. Responsibilities: • Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales aftercare), • Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards, • Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives, • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean, and stocked, • Processing transactions accurately and efficiently, • Complying with all sales related policies and procedures Requirements: • Minimum 1-year experience in fashion retail luxury stores, • Passion for fashion, • Orientation to results and the clients’ satisfaction, • Excellent communication and negotiation skills, • Identification with the brand For more information regarding our company and products please visit: Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / STORE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Key Account Manager – Iconic Spirits Business – London – Salary Negotiable My client is a well-known spirits business in the UK with a range of category defining brands. This business has a strong growth trajectory and hold some of the most popular brands in their portfolio. This global business is a staple across both on and off trade. As the Key Account Manager for this business, you will be pivotal in supporting the strategy for growth across a number of premium and luxury venues in London. Think the Savoy, Rosewood, Langham and other iconic establishments. The Key Account Manager will have day to day account management, P&L oversight and ultimately be responsible for developing relationships. The ideal candidate for this will have a passion for spirits, a strong understanding of the prestige sector and track record in commerciality. Key Account Manager Responsibilities: • Develop and maintain strong relationships with key accounts in the luxury beverage sector., • Implement effective sales and marketing strategies to promote our premium drink brands., • Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence., • Stay updated on industry trends, market developments, and competitor activities., • Prepare sales reports, forecasts, and budgets for management review., • Attend industry events, trade shows, and networking opportunities to expand your professional network. The Ideal Key Account Manager candidate: • Previous experience working in the prestige and luxury drinks space across London., • Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!, • Proven track record in delivering growth across both On & Off trade specialist channels., • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation., • Able to negotiate, delivery training and competently explain a alcoholic product range, • Must be able to drive If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. • Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Assistant Boutique Manager London £65,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

Women’s RTW & Accessories – New Opening at Harrods Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines. Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience. Key Responsibilities: Commercial & Sales Performance: • Drive store sales performance to achieve and exceed sales targets and KPIs, • Monitor and analyze business results, defining action plans to optimize performance, • Actively contribute to sales activities and high-level client engagement, • Recruit, train, coach, and motivate the sales team in line with Brand standards, • Lead by example on the sales floor, fostering a high-performance and service-oriented culture, • Manage staff scheduling, planning, attendance validation, and performance reviews, • Ensure smooth daily operations of the boutique, including opening and closing procedures, • Oversee cash operations, tax-free processes, invoicing, and administrative activities, • Manage budgets, reporting, and operational costs, • Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines, • Ensure full compliance with visual merchandising, product presentation, and service standards, • Manage relationships with suppliers and oversee routine and extraordinary maintenance activities, • Ensure all operational processes are aligned with internal, legal, and security requirements Requirements: • Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods, • Strong background in Women’s Ready-to-Wear and Accessories, • Excellent knowledge of English, • Strong leadership, people management, and coaching skills, • Solid commercial acumen and results-driven mindset, • Proven experience in clienteling, CRM, and VIC management, • High level of organization, precision, and attention to detail, • Flexibility, availability, dynamism, and proactive attitude, • Proficiency in Microsoft Office Working hours: full-time, 5 days per week including weekends and holidays Workplace: London Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are seeking a Part Time Luxury Brand Ambassador for our wonderful Niche & Emerging Brands, Mizensir and Juliette Has a Gun. Mizensir's olfactory creations propose high-end niche fragrances for men, for women and unisex. Juliette has a Gun, a collection of fragrances designed for one who also understands that wearing a signature scent goes far beyond the simple fact of smelling just “nice”... It’s a statement. This is a part-time role 3 days 22.5 hours per week, to work on our counter in Selfridges W1. Purpose of the role As a Luxury Brand Ambassador for our Niche and Emerging Brands, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed. Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). Kering Beaute is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Pearsons Enfield, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Store Manager Location: Baker Street, London Salary: £36,700 + Generous Commission Job Type: Permanent | Full-time (40 hours per week, including weekends) Are you a confident, energetic leader with experience in fast-paced, high-volume retail? Do you thrive in a busy environment where no two days are the same? If you’re commercially sharp, customer-focused and ready to take on a dynamic leadership role in the heart of London, this could be the perfect opportunity. About the Role We’re hiring a Store Manager to lead a high-performing team in one of our busiest UK locations. Baker Street sees exceptional footfall every day, and we’re looking for someone who can manage high traffic and fast turnover, while still delivering an elevated customer experience. This role will suit someone used to leading from the front, with a hands-on approach, a calm head under pressure, and proven experience in high-footfall environments like city-centre flagships, outlet stores, or volume-driven luxury retail. What You’ll Be Doing • Leading, motivating, and developing your team to consistently exceed sales targets and KPI goals, • Managing operational excellence across stock, tills, store presentation, and staffing in a fast-paced setting, • Creating a welcoming, organised, and professional environment even during peak trading hours, • Using sales and performance data to drive decisions and create action plans, • Recruiting, training and empowering your team to deliver excellent customer service under pressure, • Responding to challenges quickly and confidently, using your initiative and experience, • Handling customer queries and escalations with empathy, speed and professionalism What We’re Looking For • Experience as a Store Manager in a high-footfall retail environment (e.g. city centre, outlets, fast fashion, or luxury volume retailers), • Strong leadership skills with a calm, clear, and hands-on management style, • Excellent commercial awareness and confidence managing KPIs and performance data, • Resilience, adaptability and a proactive mindset – you’ll be a go-to problem solver, • A natural people leader who enjoys coaching and developing teams, • Passion for delivering outstanding customer experiences, even at pace What You’ll Get in Return • A competitive salary and generous commission scheme, • Comprehensive training and ongoing career development opportunities, • A supportive culture with real progression potential, • Benefits including:, • Holiday buying scheme, • Enhanced maternity & paternity, • Staff discount, • Access to lifestyle and wellbeing perks If you love the buzz of a busy retail floor and have the leadership and commercial skills to thrive in one of London’s busiest store environments, we’d love to hear from you. Apply today and bring your energy to a role that keeps you on your toes – and where no day is ever dull. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment

ASSISTANT STORE MANAGER WRTW – HARRODS As Assistant Store Manager for our WRTW concession in Harrods, you will support the Store Manager in leading a high-performing team while upholding the brand’s exceptional client experience standards. You will act as a role model on the shop floor, driving commercial results, ensuring operational excellence, and fostering a culture of elevated, personalized service. You will embody the brand’s values, inspire your team, and contribute to the continued growth and reputation of the concession Tasks & Responsibilities: Client Experience & Selling Performance • Lead by example in delivering exceptional, luxury client experience aligned with brand standards., • Support the team in achieving and exceeding sales KPIs through strong floor management, coaching, and real-time feedback., • Oversee and actively participate in clienteling efforts, ensuring the development of meaningful, long-term client relationships., • Assist the Store Manager in managing, coaching, and motivating the team to deliver consistent commercial and service excellence., • Support in onboarding, training, and developing team members, ensuring alignment with brand values and performance expectations., • Provide daily floor supervision, ensuring optimal team deployment, break schedules, and service coverage., • Ensure the highest level of visual and operational standards are maintained in line with brand guidelines and Harrods policies., • Assist with stock management processes including deliveries, inventory control, stockroom organization, and shrinkage reduction., • Oversee daily operational tasks such as opening/closing procedures, reporting, compliance, and cash handling., • Support the Store Manager in analysing business performance, identifying opportunities, and implementing action plans to drive continuous improvement., • Monitor key metrics, CRM insights, and clienteling performance to enhance sales and client loyalty., • Collaborate closely with Harrods’ management and internal stakeholders to maintain strong relationships and alignment on operations and expectations. Job Requirements • Minimum 3–5 years of experience in luxury fashion retail, with at least 1–2 years in a supervisory or senior sales role., • Strong leadership skills with the ability to inspire, coach, and develop a high-performing team., • Demonstrated success in clienteling and managing relationships with high-profile clientele., • Passion for luxury fashion and in-depth knowledge of women’s ready-to-wear., • Excellent communication, organizational, and problem-solving skills., • Strong commercial awareness with the ability to analyse performance and drive results., • Confident and professional approach, with the ability to remain composed in a fast-paced luxury environment., • Availability to work 5 days a week, including weekends, late nights, and holidays as required., • Proficiency in CRM tools and clienteling platforms is highly desirable., • Additional languages are a plus. Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a dynamic and inspirational Business Manager to lead the LBTY team in Liberty’s London flagship. Launching at the end of 2023 LBTY has already become one our highest-ranking brands and we are looking for a dynamic and driven leader to elevate customer experience, drive sales performance, coach and develop our team of brand consultants and take on an active role in brand development. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. We are looking for a skilled Manager with Luxury Perfumery experience to join our LBTY fragrance team. Responsibilities: • Create and execute an agile business plan to achieve sales goals. Identify opportunities and implement strategies to maximise sales growth., • Build strong client relationships and implement plans to increase customer recruitment and loyalty though the Liberty loyalty CRM programme., • Accelerate the LBTY services programme and achieve booking targets., • Work interdepartmentally to implement cross category awareness initiatives., • Ensure visual merchandising standards are met at each customer touchpoint throughout the store., • Manage inventory levels, conducting regular stock takes and ensuring stock management processes are in place., • Lead and inspire LBTY team, monitor performance through coaching, regular 1:1s and implementing development plans., • Conduct regular training sessions with teams and key stake holders., • Consolidate consumer insights and feedback on new product development., • Suggest and spearhead impactful customer eventing and gifting initiatives., • Act as brand ambassador at the highest level with exceptional brand knowledge and presentation in line with LBTY brand image. Our ideal candidate will have a solid background of working within luxury fragrance and an exceptional knowledge of fragrance and fragrance brands. You will also possess: Skills: • Analytical skills – ability to analyse sales and suggest effective actions to optimise conversion., • Effective verbal and written communication skills. Excellent interpersonal skills., • Quality customer service skills to anticipate, recognise, and meet customers' needs., • Results orientated, with high drive to meet objectives and standards., • Pursue goals beyond what is required or expected of them., • Identify team development needs and implement action plans to create change., • Guide the performance of others while upholding individual accountability., • Cultivate and maintain extensive informal networks., • Model team qualities like respect, helpfulness, and cooperation., • High attention to detail and organisational skills., • The ability to work autonomously and contribute to the team., • Experience in strategic planning and execution., • Ability to develop financial plans and manage resources., • Ability to sell and reach sales targets.

Account Manager (Promotional Merchandise) Location: London Salary: Up to £40,000 Contract: Permanent Flexibility: Office Based A boutique promotional merchandise company is seeking a confident and experienced Account Manager to join its growing team. This is a confidential opportunity ideal for someone with a background in branded goods and a passion for working with global brands. Who This Role Might Suit • Experience in promotional merchandise, corporate gifts, or branded giveaways, • Familiarity with product lifecycles for items like lanyards, mugs, pens, apparel, tech, and stationery, • Connections with FMCG, fashion, retail, or luxury brands, • A self-starter who enjoys autonomy but thrives in a collaborative environment Why Explore This Opportunity • Work with a wide range of blue-chip clients, • Join a fast-growing, creative company focused on retail marketing solutions, • Be part of a specialist team with access to exciting, high-profile projects, • Modern, inclusive culture with a focus on innovation and sustainability, • Opportunity to contribute across departments — not a siloed role, • Leadership potential and initiative are welcomed and encouraged If this sounds like the right fit, further details can be shared in a confidential welcome call.

SALES CONSULTANTS LUXURY FINE WATCHES & JEWELLERY WEST LONDON £29K - £35K+ COMM This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now! Recommendations: English level required Job Types: Full-time, Permanent Benefits: • Relocation assistance, • Store discount Schedule: • Day shift, • Monday to Sunday Work Location: In person

About Sunnamusk: Sunnamusk is a distinguished fragrance house, celebrated for crafting luxury scents that embody elegance and sophistication. Our curated range includes pure fine oils, eau de parfums, candles, and home fragrances, each designed to deliver a memorable and bespoke olfactory experience. As one of the fastest-growing fragrance brands in the UK, we have proudly expanded into Europe, with ambitious plans for continued global growth. \t With 23 premium boutiques and kiosks across the UK, we are committed to delivering an exceptional customer journey and creating lasting memories through the power of scent. At the heart of Sunnamusk is a mission to build lasting relationships with our valued customers while fostering a positive and empowering work culture for our employees. As we embark on our next phase of expansion, we are seeking a dynamic and results oriented UK Sales Manager to inspire and lead our retail teams to new heights of success. The Opportunity: We are seeking a dynamic, enthusiastic, and highly driven UK Sales Manager to lead and inspire our retail teams across all UK locations. This is a critical role responsible for orchestrating sales performance, embedding a culture of excellence, and ensuring our brand vision comes to life in every store. If you are passionate about fragrance, thrive in a fast paced retail environment, and are excited by the challenge of managing a diverse national team, this is the role for you. This role requires extensive travel across the UK and occasionally to Europe, including regular overnight stays, to support and coach your teams on the ground. Given the nature of retail, flexibility to work weekends, especially during peak trading periods, is essential. Key Responsibilities: 1. Strategic Sales & Performance Management: • Develop in conjunction with Head of Sales execute the national retail sales strategy to achieve and exceed ambitious sales targets across all UK sites., • Drive sales performance across designated locations through rigorous KPI management, including metrics such as Average Sale Price (ASP), Sales Mix, Conversion Rates, Average Transaction Value (ATV), and Units Per Transaction (UPT). • Use data-driven insights to identify trends, capitalise on opportunities, and address underperformance. Proactively seek to increase the number of transactions year-on year, encourage positive Google reviews to enhance local store reputation, and actively enrol new customers into the Sunnamusk Loyalty Program to drive retention and repeat business., • Implement and monitor effective sales incentives and recognition programs to motivate store teams., • Forecast sales, manage budgets, and contribute to overall financial planning for the retail division., • Proactively identify and respond to market trends, competitor activity, and customer feedback to optimise sales strategies. 2. People Management & Development: • Lead by example and inspire a high-performing team of Sales Managers across the UK., • Oversee the effective recruitment, onboarding, and ongoing development of retail management and sales staff., • Establish clear performance expectations and conduct regular performance reviews, providing constructive feedback and coaching., • Foster a positive, collaborative, and high-energy sales culture where excellence is celebrated and continuous improvement is encouraged., • Ensure effective communication channels are maintained between Head Office, the Sales Manager, and all retail stores., • Act as a role model for customer service and sales excellence, embedding the "Sunnamusk customer service" and brand values across the network. 3. Operational Excellence & Brand Standards: • Ensure uncompromising execution of all retail operations, visual merchandising guidelines, and brand standards across every store., • Conduct regular store visits to assess operational efficiency, compliance, and sales performance, providing on-site coaching and support. Spend time on the shop floor to support the teams and understand individual store dynamics., • Collaborate with the Marketing, Operations and Product teams to effectively launch new products and execute promotional campaigns., • Ensure all stores adhere to company policies, procedures, and relevant retail codes of conduct. 4. Relationship Management: • Build and maintain strong, collaborative relationships with key internal stakeholders including Head Office teams (Operations, HR, Marketing, Finance)., • Develop and nurture effective relationships with external partners, such as shopping centre management and key contacts, to maximise sales opportunities and brand visibility., • Represent Sunnamusk at industry events, trade shows, and company conferences as required. 5. Reporting & Analysis: • Prepare and present comprehensive weekly, monthly, and annual sales performance reports, providing insightful analysis and actionable recommendations to senior leadership., • Utilise sales data and market insights to refine strategies and improve profitability., • Oversee accurate completion of all retail reporting, including payroll inputs and month-end reconciliations. Key Attributes & Behaviours: • Commercial Acumen: A natural ability to identify sales opportunities, understand market dynamics, and drive revenue growth., • Results-Driven: Highly motivated by achieving and exceeding targets, with a relentless and tenacious approach to sales., • Lead by Example: Proven ability to motivate, develop, and lead large, dispersed team to achieve collective goals., • Analytical Thinker: Proficient in using sales data and KPIs to diagnose performance, identify trends, and inform strategic decisions., • Adaptable & Resilient: Thrives in a dynamic retail environment, able to adapt to changing priorities and overcome challenges with a positive mindset., • Exceptional Communicator: Able to effectively listen, influence, persuade, and build strong relationships at all levels., • Proactive & Accountable: Takes full ownership of responsibilities and is empowered to use initiative to deliver results., • Passionate about Fragrance: Possesses a deep understanding and genuine enthusiasm for the fragrance industry and Sunnamusk brand, with an uncompromising focus on brand equity and customer experience., • Executional Excellence: Meticulous attention to detail and a commitment to maintaining the highest standards of operation and visual merchandising., • Team Player: Collaborates effectively with others, shares best practices, and actively contributes to the wider company culture., • Flexible: Willingness to undertake extensive UK travel and work flexible hours, including weekends and evenings, to meet business needs. Experience & Qualifications: • Proven experience in a multi-site retail sales management role with a minimum of 5 years experience ideally within fragrance, beauty, or a related premium product category., • Demonstrable track record of consistently achieving and exceeding sales targets in a competitive retail environment., • Strong experience in leading, coaching, and developing large teams across multiple locations., • Expertise in utilising KPIs and sales analytics to drive performance and identify commercial opportunities., • Excellent proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and retail management systems., • A full, clean UK driving licence is essential. What We Offer: At Sunnamusk, we encourage an environment that is supportive, fun, and friendly to work in. After all, you spend a good part of your life at work – and we think that time should matter! • Competitive salary and performance-based remuneration., • Company car, • Rewards and Recognition

Now Hiring: Assistant Boutique Manager 📍 Location: London, United Kingdom 🕒 Contract: Full-time / Permanent We are partnering with a luxury fashion house seeking an experienced and service-driven Assistant Boutique Manager to support the leadership team within its boutique in London. This role offers the opportunity to work within a luxury retail environment defined by craftsmanship, attention to detail, and elevated client experience. The Role As Assistant Boutique Manager, you will support the Boutique Manager in overseeing daily operations, driving commercial performance, and ensuring exceptional client service in line with luxury standards. Key Responsibilities Client Experience & Representation • Deliver and champion a refined, personalised client experience aligned with luxury service standards, • Build and maintain strong client relationships, • Represent the business with professionalism and discretion Sales & Commercial Support • Support the achievement of store sales targets and KPIs, • Actively coach and support the team on the sales floor, • Ensure strong product knowledge and service standards Boutique Standards & Operations • Support visual merchandising, presentation, and operational standards, • Assist with stock management, inventory accuracy, and daily operations, • Ensure compliance with internal policies and retail guidelines Team Leadership & Development • Support recruitment, onboarding, and ongoing training, • Act as a role model and support team motivation and engagement, • Foster a positive, professional, and service-led team culture Profile • Experience in an Assistant Manager, Senior Sales, or Supervisory role within luxury, premium, or high-end retail, • Strong leadership, communication, and organisational skills, • Client-focused mindset with a refined service approach, • Detail-oriented, composed, and commercially aware, • Flexible availability, including weekends Why This Opportunity • Join a luxury retail business recognised for excellence, • Progress your career within a premium retail environment, • Opportunity to work closely with senior store leadership, • Culture that values service, teamwork, and consistency Due to high application volumes, only shortlisted candidates will be contacted.

Prestige Wine Sales Manager - Award Winning Wine Importer - London - Up to £65,000k plus commission and travel I am excited to be partnered with a leading independent wine importer and distributor which has been a regular in the Harpers Best Drink Supplier for a number of years. This business with almost 10 years in the industry has a well-known and highly regarded portfolio of producers covering a number of exciting locations. We are looking for a Prestige Wine Sales Manager who has extensive experience working with premium producers and suppliers across the On-Trade. With a predominant Italian portfolio, this role will focus on the high end, prestige and luxury market working with some exceptional wines. The Prestige Wine Sales Manager will be responsible for developing relationships with sommeliers, venue management and directors. Candidates from a fine wine background will be preferred, with a proven track record in sales and account management. Company Benefits: • Competitive salary with performance-based bonuses and commission, • Travel included along with a wine budget., • Opportunity to work with a unique portfolio of globally sourced wines, • Collaborative, passionate, and supportive work environment Your role as the Sales Manager will include: • Drive business growth by increasing sales volumes and securing new business within the Prestige & Luxury on-trade sector, with a focus on top 50 bars and restaurants., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships., • Establish long standing communications with key sommeliers across London., • Develop and execute tailored sales strategies to meet customer needs and company objectives., • Collaborate with our team to understand and communicate the unique stories of our wine selections, • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Represent our brand at tastings, events, and industry gatherings Have you achieved any of the following: • A proven track record in sales working in the Fine Wine sector, along with experience managing accounts and sommelier relationships., • A strong network of contacts in high-end bars and restaurants, • Deep knowledge and passion for global wines, with an understanding of unique and artisanal wine categories., • The ability to sell wine and have a track record in negotiations and pricing., • Exceptional communication and relationship-building skills, • WSET level 3 minimum If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Sales Manager, Mens Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

FLAGSHIP STORE MANAGER – WOMENSWEAR & MENSWEAR GLOBAL PREMIUM BRAND MARYLEBONE - £55K - £58K + BONUS We’re searching for a dynamic and experienced Store Manager to lead an established store in the heart Marylebone. Our client is one of sought-after premium brands – a globally celebrated label known for its modern, on-trend collections in both Menswear and Womenswear, worn by royalty and fashion icons alike. The brand champions sustainability, innovation, and fairness across all levels of the business. What You'll Do: As Store Manager, you’ll be the driving force behind the store’s success, delivering a world-class retail experience. You'll: • Lead, coach and inspire a high-performing team of ASM, and 5 sales sylists, • Elevate the in-store experience to reflect the brand’s premium status, • Manage daily store operations including stock, visual merchandising, CRM, HR reporting, and performance, • Achieve and exceed KPIs and sales targets, • Collaborate with the European Retail Manager and Head Office, • Ensure a beautiful and seamless brand presentation What We’re Looking For: • Minimum 2+ years’ experience as Store Manager (or Senior Assistant Manager) in premium or luxury fashion, • Proven success leading teams of 5+ in a fast-paced retail environment, • Confident with styling, clientelling, and CRM, • Commercially savvy with a strong grasp of driving KPIs and stock management, • Inspiring leader who leads by example with energy, positivity, and professionalism, • Outstanding communication, organization, and people development skills What’s In It for You: • Competitive Salary: £58K - £60K, • Bonus Scheme: Based on performance, • Clothing Allowance: £1,500 quarterly, • Birthday Off: Enjoy a paid day off on your birthday!, • Be part of a global brand that values innovation, creativity, and inclusivity 📩 Apply Now: Send your CV to 📞 Or call us direct on 07815 939515 Please note: Only successful candidates will be contacted. Applicants must have the Right to Work in the UK. No sponsorships available.

We are seeking an experienced and inspiring Retail Boutique Supervisor to support the Dual Site Management in leading the Harrods Beauty concession. This role is ideal for a commercially driven luxury professional with strong people leadership skills, a passion for design and fragrance, and a proven ability to elevate client experience through exceptional service and clientelling. As a Supervisor, you will play a key role in driving sales performance, mentoring the sales team, and ensuring operational excellence while acting as a senior brand ambassador for this brand. Key Responsibilities Sales Leadership & Business Performance • Support the Concession Manager in driving and maximising sales performance to achieve store and individual KPIs., • Lead by example on the sales floor, consistently delivering high-value client experiences., • Analyse sales trends and performance data to identify opportunities for growth., • Support omni-channel initiatives to enhance the overall client journey., • Supervise, motivate, and coach the sales team to achieve excellence in service and sales., • Support onboarding and ongoing training, ensuring product knowledge and brand standards are upheld., • Provide regular feedback and performance guidance to develop team capability., • Champion a strong clientelling culture, ensuring consistent outreach and relationship-building., • Maintain and grow a loyal VIP client base through personalised engagement and follow-up., • Oversee the execution of private appointments and exclusive client experiences., • Act as a senior ambassador of L’OBJET, embodying brand values, storytelling, and aesthetic., • Maintain visual merchandising standards and uphold an elevated boutique environment., • Ensure operational excellence, including stock management, compliance, and daily procedures., • 3–6 years of experience in luxury retail, with previous supervisory or key-holder experience., • Strong background in luxury fragrance, including confident storytelling, scent profiling, and guiding clients through fragrance consultations., • Experience within Harrods or a luxury department store environment is highly desirable., • Proven success in driving sales, KPIs, and clientelling performance., • Established luxury client network and strong relationship-building skills., • Confident leader with excellent communication and coaching abilities., • Passion for design, fragrance, craftsmanship, and luxury lifestyle., • Proactive, commercially minded, and adaptable in a fast-paced luxury environment.

Your new company Hays are proudly working with one of the UK's most recognisable brands to help them find a retail design manager. The role will play an integral part of the design and delivery of a new programme of luxury boutiques in central London that will have a high-end focus on customer experience. Your new role As a key member of the experience design team, the Retail Design Manager will be responsible for shaping the design strategy and delivery of the retail estate. This spans flagship stores and high-end concession locations. The role will provide creative leadership and retail design expertise that strengthens brand presence, customer engagement and commercial performance across physical retail touchpoints. The post-holder will oversee the end-to-end design process - from customer & operational insight and brief development through to concept, technical design, prototyping, landlord approvals, construction and final activation - ensuring every retail environment embodies the brand's principles, style and commercial aims. What you'll need to succeed • Proven experience designing and delivering physical retail environments and experiential retail.Knowledge of retail operational considerations., • Strong understanding of end-to-end retail design development: concept design, detailed design packs, technical drawings, material specification, prototyping, FFE development, and signage/wayfinding., • Experience in managing and coordinating with retail construction partners, QS, architects, design agencies, M&E consultants, landlords and general contractors., • People management experience: managing agencies, internal teams, consultants and contractors., • Knowledge and a keen interest in consumer trends and innovation, such as offerings, products, ideas and innovations across industries, brands and technologies to inspire future retail concepts., • Exceptional communication and stakeholder relationship skills. What you'll get in return • The role is offered on a 12-month fixed-term contract, but it will be subject to the organisation's standard employer and benefits package. Details of which can be provided upon request., • Salary will be dependent on experience, within the £70,000 to £80,000 range., • Hybrid and remote working options available., • Please enquire for a full job description. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

NATUZZI SEARCH FOR SALES CONSULTANT - Tottenham Court Road - London About the company With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries. We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way. Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market. About the role For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role. Job Location: Natuzzi Italia Store in Tottenham Court Road About the role/position Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude. The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience. About the Responsibilities Sales Budget Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business. Customer Experience: • Manages each visitor through the application of Brand sales ceremonies;, • Welcomes and understands the customer's needs to ensure a unique customer experience;, • Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story);, • Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);, • Collects customer / prospect profiling data in a discreet and informal way;, • Successful sale conversions, • Cross Selling / Upselling;, • Promote Total Living, • Manages the quotation and follows up with prospects;, • Closes the sales process and prepares the reason why for a new customer visit;, • Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy, • Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions);, • Provides after-sales support to Customers, • Follow the dress-code guidelines. Job profile: • Background in Interior Design education;, • Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;, • Ability to use and promote sales tools to support sales (eg creation of renderings), • Capacity to use Interior Designing Tools;, • Experience with a POS system and proficient with MS Office software, • A general good standing. Outstanding negotiating and communication skills;, • Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients., • Team work spirit;, • Business Oriented. Ability to analyse sales results. Work details: • Work hours: Full Time, • Work location: Tottenham Court Road Very competitive salary and sales orientated bonus scheme If the above requirements meet your interest, please apply here by attaching your updated resume/CV*, with in addition a short cover letter to tell us more about you! Please add the info related to you Salary Package - Such info are required. In case of your skills match with our needs, we will contact you for a first interview. Discover more about our people culture Stay tuned!

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality. This role is based in London. The position is full-time, working on-site within the retail store environment. The Role • Oversee the daily operations and performance of a specific department within the store., • Drive department sales, ensuring targets are met and exceeded., • Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships., • Demonstrate strong product knowledge within the department and share this expertise with both customers and the team., • Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management., • Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation., • Support the recruitment, onboarding, and training of new team members., • Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results., • Foster an inclusive and collaborative work culture, resolving team concerns constructively., • Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management., • Support operational needs such as stock management, replenishment, inventory audits, and store coverage., • Assist with administrative tasks such as reporting, vendor records, and HR documentation. Requirements • Proven leadership and team management skills, with experience motivating and developing diverse teams., • Strong background in retail sales and customer service, with the ability to nurture customer loyalty., • Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail., • Strong communication and interpersonal skills, with a collaborative and empathetic approach., • Excellent organisational skills and the ability to work effectively in a fast-paced environment., • Experience with visual merchandising and inventory management., • Analytical mindset with the ability to interpret data and make informed, commercial decisions., • A proactive, hands-on attitude with a focus on achieving results. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Store Director – Flagship Luxury Boutique, Central London Location: Prestigious Flagship Store – Central London Salary: £80,000 – £85,000 + Bonus + Excellent Company Benefits About the Role: An outstanding opportunity has arisen for a proven retail leader to join one of the world’s most iconic luxury fashion houses as Store Manager of their Central London flagship. With a legacy rooted in craftsmanship, creativity, and timeless sophistication, this is a career-defining role for an ambitious professional ready to take ownership of a globally recognised store. Responsibilities: • Lead, inspire, and coach a dynamic team to deliver exceptional service to an international clientele., • Drive store performance, achieving and exceeding sales targets, KPIs, and profitability goals., • Champion the brand DNA, ensuring impeccable store presentation and visual merchandising standards at all times., • Foster a culture of excellence in clienteling, nurturing relationships with VIP and loyal customers., • Partner with senior management and head office teams to execute strategic initiatives., • Oversee seamless daily operations, while developing and retaining top talent. Requirements: • Proven experience as a Store Manager within luxury fashion, leather goods, or accessories., • Strong commercial acumen with a successful track record of exceeding targets., • A natural leader with gravitas, able to inspire and motivate large, diverse teams., • Deep understanding of luxury client expectations with a polished, sophisticated approach., • Strong organisational and decision-making skills with the ability to thrive in a flagship environment. Offering: • Competitive salary of £80,000 – £85,000 plus bonus and company benefits., • Join a globally respected heritage brand at a flagship level, offering prestige and career progression. This is an urgent and rare opportunity – if you are a driven Store Manager with luxury flagship experience, please apply today with your CV for immediate consideration. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty, and Lifestyle brands across global markets. Discover all our latest opportunities and industry updates on our website & follow us on LinkedIn, Facebook, Instagram & TikTok!

Store Manager - London As a Store Manager for one of our London-based stores, you will be an ambassador for Les 100 Ciels, leading the daily operations of your store. You will inspire and motivate your team to deliver exceptional client experiences, build and maintain a loyal customer base, and drive profitable performance. This role is ideal for someone passionate about luxury retail, with strong commercial awareness and a proven ability to lead and develop teams. Key Responsibilities Brand Ambassador • Inspire pride and passion for Les 100 Ciels within your team and clients., • Embody the brand values and image and have a strong understanding of the brands DNA., • Lead by example with a client-first approach, setting the tone for service excellence and a positive team culture. Client Experience & Visual Merchandising • Deliver and maintain Les 100 Ciels visual merchandising standards in line with brand guidelines., • Build relationships with clients, driving loyalty and long term brand advocacy., • Ensure a warm, personalised, luxury level client journey from first contact to aftersales care., • Drive effective use of the current CRM whilst also working to build this., • Uphold the highest standards of presentation and service across the team and ensure they are consistent with the brands requirements. Sales & Business Performance • Nurture a culture of high performance by motivating and leading the team to consistently achieve and exceed sales and KPI targets., • Ensure your team are clear on all KPIs and objectives set for the store., • Monitor and analyse business results, identifying opportunities and implementing commercial action plans alongside the Retail Manager., • Manage stock levels and ensure strong product availability in your store., • Minimise stock loss through regular stock counts and quarterly inventory checks. Team Leadership & Operations • Deliver regular one-to-ones, appraisals, and ongoing feedback, ensuring clear goals and progression plans., • Foster a collaborative and positive team environment, sharing best practice and celebrating success., • Ensure smooth running of the day to day running of the store., • Create and manage staff rotas and schedules, ensuring efficient coverage for your store., • Anticipate and manage staff holidays to ensure good shop floor cover and respect the business calendar., • Submit timely weekly reports and maintain strong communication with the Retail Manager and the wider UK head office team., • Participate in managers meetings with other store managers and your line manager., • Monitor and record shop floor activity and regularly update the retail manager., • Ensure all company policies are adhered to., • Ensure compliance with company policies, UK retail legislation, and health and safety standards. Profile Education & Experience • Minimum 2 years’ luxury retail experience, including at least 1 year in a managerial role. Personal Attributes • A natural leader with strong commercial acumen and a results-driven mindset., • Deep passion for luxury retail, and delivering an exceptional client experience., • Ability to work strategically and operationally in a Fast-paced, dynamic environment, • Positive, proactive, and solutions-oriented approach., • Excellent interpersonal and communication skills, both written and verbal.

ECOMMERCE MANAGER (SPIRITS) - The Lakes Distillery LOCATION: Nyetimber Group London Office REPORTS TO: Group Head of Digital RESPONSIBLE FOR: No direct internal reports. External agency management COMMUNICATORS: Position works closely with the Group Head of Digital and with all key marketing teams as necessary, as well as external providers and agencies. Working with key warehouse and supply chain teams as well as the Sales team. MAIN PURPOSE: This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands across DTC, optimising the website and digital marketplaces to ensure a seamless customer experience to maximise sales. SCOPE: This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for sales growth. The role also focuses on product launches, partnerships, and omnichannel integration for a luxury user experience across owned digital touchpoints and product fulfilment. PIONEER Nyetimber Group is the pioneer of English Sparkling Wine and Single Malt Whisky. To be a pioneer means ‘to not follow’ and this spirit is central to how we all think and operate when setting out plans and direction for the brands. EXCEPTIONAL Exceptional goes beyond wine making, it extends to every touch point of the brand. At every possible opportunity Nyetimber and The Lakes should difference themselves with faultless and high-quality execution and service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: • Take responsibility for the technical aspects of site trading, ensuring we are optimised to drive strong conversion rates for the various markets & collections, and key products have exposure at the right times according to the communications plan., • Oversee website development, support tickets & maintenance and implement strategies to enhance functionality, conversion rate and user engagement., • Build the business case and lead the management of any new integrations, website migration projects, app plugins or innovative developments., • Deliver regular reporting on performance and recommendations for further optimisations., • Identify & execute strategies to boost online trading performance within the context of a luxury DTC brand portfolio to ensure that we are protecting and building brand equity while maximising sales., • Use data analytic tools to track & manage key performance indicators., • Oversee technical and on-page search engine optimisation, web speed and performance., • Create and manage website content and pages and product catalogues, implementing new content, promotional strategies, and product releases as required for each of the brands., • Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives., • Use a customer first approach to strategically plan the brands DTC presence across all owned digital environments from brand.com to marketplaces such as Amazon and Citrus., • Devise & manage CRO & UX testing roadmap for continuous innovation across DTC platforms., • Manage web development agencies & budget to ensure that they are delivering work that drives sales and brand equity. COMPETENCIES, QUALIFICATIONS & EXPERIENCE: • Experience in ecommerce retail environment, working across multiple platforms., • Experienced user of Shopify, Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software., • Experience in omni-channel retail models and how they can work together to drive incremental sales., • Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates., • Entrepreneurial mindset., • Excellent communication skills to manage multiple, cross-functional stakeholders., • International experience advantageous but not essential., • Passion for technology and digital media, with up to date technical and hands-on knowledge of digital marketing skills, including SEO, CRO, PPC and social media., • An understanding of how a luxury DTC brand should operate within the digital space.