Manager luxury retail jobs in United Kingdom

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. REWARDS PACKAGEOur Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: £2.5k bonus once the home has been openedEnrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salaryQuality based bonuses up to £10k8% ER Pension Package Career and development pathwaysA range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOUTo join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Experience of managing/opening a new build Community engagement and marketing a home to drive occupancyExperience of managing a luxury care home with high % of privately funded residentsInspirational leadership skills A passion for person centred careA successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skillsA strong understanding of safeguarding, CQC and compliance guidelines In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766

Clinic Manager – Ophthalmology Provider – London Location: London Salary: Up to £50,000 + Bonus & Benefits Hours: Full-Time (40 hours per week, including weekends) Compass Associates are delighted to be partnering with a market-leading provider of specialist eye care and elective healthcare services to recruit a Clinic Manager for a flagship, high-volume Clinic in London. This is a unique opportunity to lead a multi-functional, premium clinical and retail environment, delivering a blend of surgical services and high-end optical care. The organisation continues to invest heavily in its people, technology, and patient experience, and is seeking a commercially astute leader to drive performance at one of its key locations.+ The Role As Clinic Manager, you will take full ownership of both the commercial and operational performance of a busy, established clinic offering laser eye surgery, lens replacement, cataract services, and optical retail. You will lead a diverse team including patient advisors, optometrists, and front-of-house staff, ensuring the delivery of an exceptional patient journey while consistently achieving key commercial targets. This is a high-impact, visible leadership role where success is driven by your ability to influence performance, improve conversion, and create a high-performing team culture. Key Responsibilities • Drive overall clinic performance, with a strong focus on revenue, conversion rates, and patient journey optimisation, • Lead, coach, and develop a multidisciplinary team, creating a high-performance and accountable culture, • Oversee daily operations, ensuring efficient diary management and clinic flow, • Monitor and improve key KPIs including:, • Consultation attendance rates, • Booking conversion rates, • Average order value, • Surgical bookings and revenue, • Support the patient consultation journey, ensuring patients are fully informed and confident in their treatment decisions, • Maintain exceptional standards across the clinic environment, reflecting a premium healthcare offering, • Take ownership of recruitment, onboarding, and ongoing development of team members The Environment This flagship site offers a full range of advanced procedures, combining surgical treatments with a strong retail offering. The clinic operates at high volume and requires a manager who is confident working in a fast-paced, target-driven setting. You will be leading a relatively young and energetic team, so strong leadership presence, maturity, and the ability to develop others is essential. About You • Proven management experience within optical, healthcare, dental, or high-end/luxury retail environments, • Strong commercial awareness, with experience delivering against KPIs and revenue targets, • A confident leader with a track record of developing teams and improving performance, • Comfortable working in a target-driven, consultative sales environment, • Excellent communication skills, with the ability to influence both patients and colleagues, • Highly organised, adaptable, and able to thrive in a fast-paced setting Optical experience is advantageous but not essential — full training will be provided. What’s in it for You • Salary up to £50,000 plus performance-related bonus, • Clear progression opportunities within a growing, national organisation, • Access to industry-leading training and development, • Modern, technology-driven working environment, • Staff benefits including discounts on treatments and products Additional Information • Full-time position (40 hours per week), • Flexibility required, including evenings and regular weekend working, • Interview process will include a screening stage followed by two-stage interviews, including a face-to-face meeting This is an excellent opportunity for an ambitious and commercially driven manager to step into a high-profile clinic and make a measurable impact within a forward-thinking healthcare organisation. Interview process The process is quick and flexible, with virtual interviews available via Teams or in-person if local. Expect a two-stage, informal discussion focusing on your clinical experience and ambitions, with the opportunity to visit the branch before joining. Referrals We offer a £500 voucher for every successful recommendation or referral. Interested? If you’re Interested, we’d love to hear from you. Please send over a CV to the below: Ben Warnes 07908 224 207

Job Title: Assistant Store Manager Reporting to: Store Manager Location: Battersea, London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role The ME+EM Assistant Store Manager is dedicated to customer service, team morale and driving results, who is responsible for overseeing the store and team in the managers absence. You have a keen understanding of the brand vision and stay up to date on industry trends. You understand the role of retail in our omni-channel business while representing the brand ethos. Responsibilities: People Management • Act as the person in charge in the absence of the Manager., • The second point of call for all people related issues within your store. You are not expected to solve big issues but support and listen to your team. If not confidential, the information should be shared with the Store Manager., • Carryout daily training and coaching with the team by leading by example on the shop floor., • Assist with managing staff admin including hours worked against what is recorded in Humanity., • Arrange cover in the absence of the manager., • Ensure breaks are taken whilst being the manager in charge., • Keep up to date with company polices within the handbook and ensure the team are complying., • Assist with identifying training needs and arrange sessions with the Compliance manager to fill the gaps., • Understand the store target and relay this to the team., • Encourage dress code compliance following the policy., • Attend meetings in the absence of the manager. Customer: • Provide the best most luxurious customer experience to all who visit the store., • Be confident in building organic and long-lasting relationships with customers, • Aware of the importance of CRM, • Carryout personal styling sessions with confidence., • Promote where possible the omni channel experience Product: • Have a high level of product knowledge, attend regular product review meetings and relay new information to the team., • Ensure the store display represents the design intent for each garment., • Ensure the protection and use of stock is in the best interests of the business and report any inaccuracies to the Store Manager., • Assist with the store recall process. System: • Understand the Elucid back office and be a super user for back-office processes, • Work alongside the Customer Care team and other operational functions to ensure policies are aligned to ensure the best customer experience is achieved. About You: • Experience in people management in a high volume, fast paced environment (2 years preferred), • Commercial understanding of modern luxury, • Confident in Visual Merchandising, • Highly organised and a proactive leader, • Coach, detail oriented and enthusiastic, • Able to provide examples of exceptional results in Retail, • An enthusiasm for store management and Brand leadership, • Team player, communication skills, positive attitude, proactive, can-do mindset, • Able to provide examples of leading by example, developing others and contributing to the success of the company Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

National Account Manager – Luxury Beauty A leading luxury beauty brand portfolio is looking for a National Account Manager to drive growth across key UK retail accounts. Ideal for someone who understands premium brand positioning and high-end retail partnerships. £55,000 – £60,000 + c.10% bonus + excellent benefits Hybrid – 2 days office / 3 days WFH Near Kingston upon Thames | Permanent | 37.5 hours We’re working with a highly regarded luxury beauty business whose brands are stocked by leading retailers and department stores across the UK. They are now looking for an experienced National Account Manager to manage key retail partnerships and deliver continued growth across a portfolio of premium brands. The role You will take responsibility for developing and delivering retailer strategies while driving both sell-in and sell-out performance across key accounts. Responsibilities include: • Developing long-term account strategies aligned to brand growth plans, • Delivering annual retailer business plans to achieve above-market growth, • Managing relationships with department stores, fashion retailers and e-commerce partners, • Leading commercial negotiations including trading terms and promotions, • Delivering trade activation plans to support launches and core brand pillars, • Monitoring performance and identifying growth opportunities, • Working closely with brand, retail, VM, finance and supply teams, • Managing forecasting, stock planning and launch timelines About you You’ll bring strong commercial capability along with the ability to build influential retail partnerships. You will likely have: • 5+ years’ experience in National Account Management, • Background in beauty, fragrance, skincare or other luxury / premium consumer brands, • Experience managing major UK retailers, • Strong negotiation and influencing skills, • Excellent commercial awareness and analytical capability, • Confident presentation and stakeholder management skills Luxury beauty experience is highly desirable, though candidates representing premium or high-end goods will also be considered. If you’d like to find out more, feel free to apply or message me directly for a confidential conversation.

Job Title: Dual Site Manager Location: London - Luxury Department Store Knightsbridge Salary: Up to £70,000 Overview An exciting opportunity for an experienced Dual Site Manager to oversee two luxury boutiques within a prestigious retail environment. This role requires a strong leader with a passion for client experience, team development, and driving commercial performance. Key Responsibilities • Lead and develop two retail teams, fostering a high-performance and client-focused culture, • Drive sales and exceed targets across both locations, • Deliver exceptional, personalised client experiences and build long-term relationships, • Ensure the highest standards of presentation, service, and product knowledge, • Oversee daily operations, ensuring efficiency and alignment with company standards, • Monitor KPIs and implement strategies to optimise performance, • Manage stock, visual merchandising, and overall boutique standards, • Support recruitment and ongoing team development Profile • Proven management experience within luxury retail, • Strong commercial mindset with a track record of delivering results, • Inspiring leader with excellent people management skills, • Highly client-centric with a passion for luxury service, • Organised, adaptable, and able to manage multiple priorities What’s on Offer • Salary up to £70,000, • Opportunity to lead within a prestigious luxury environment, • Exposure to an international, high-value clientele Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

Position: Fine Watches - Assistant Manager Job Type: Permanent, Full-time Location: Hyde Park, London About the Position: We are currently supporting a highly prestigious Swiss watch Maison, globally recognised for its craftsmanship and legacy, in the search for an Assistant Manager for their London boutique. About the Role: As Assistant Manager, you will lead and motivate a dynamic team, ensuring exceptional customer service and operational excellence. Collaborating closely with the Store Director, you will drive the team to achieve store KPI targets, foster individual and collective skill development, and uphold the brand's values. Key Responsibilities: • Leadership & Standards: Setting and upholding uncompromising standards of excellence across all aspects of the boutique., • Brand Representation: Embodies the values of a world-renowned luxury Maison, demonstrating discretion, professionalism and impeccable personal presentation at all times., • Client Experience: Delivers an exceptional, highly personalised client journey, cultivating long-term relationships within a discerning, international clientele., • Commercial Discipline: Consistently drives performance through a refined, client-led approach, ensuring targets are met with integrity and precision., • People Development: Elevates team capability through coaching, role modelling and fostering a culture of accountability and excellence., • Operational Excellence: Ensures flawless execution of boutique operations, maintaining the highest standards of compliance, organisation and attention to detail. Qualifications: • 3+ years of retail management experience., • Excellent verbal and written communication skills. Your journey with IRD Our dedicated recruitment team ensures a considered and seamless process throughout. You will be supported at every stage of your journey with us. Please apply with your most up-to-date CV, and a member of our team will be in touch to discuss your next career move. Due to the volume of applications, we will only be in touch should your profile be of interest.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Sales Manager – London Hospitality Drive growth. Win new customers. Make real impact. Join one of the UK’s most dynamic premium water companies. Tŷ Nant Water produces and distributes a portfolio of leading water brands across 4 production sites in England, Scotland and Wales — including Tŷ Nant, TAU, Llanllyr Source, Decantae, Strathmore and Fonthill Spring Water. Together, these brands give Tŷ Nant one of the strongest and most versatile water portfolios in the UK. The company supplies customers across luxury hospitality, national hotel and QSR groups, wholesale and on-trade distribution, retail and forecourts, travel-catering, NHS and emergency services, utilities, private label, and major leisure, sports and arena venues. Recognised in the Sunday Times 100 50 (2025), Tŷ Nant’s rapid expansion is driven by increasing customer numbers, entry into new sectors and a commitment to delivering an exceptional customer experience. This momentum is creating significant opportunities for talented people who want to make a meaningful impact in a fast-scaling organisation. With natural sources in both England Wales and Scotland, the company manufactures across multiple formats - glass, PET, aluminium cans, aluminium bottles, Tetra Pak Cartons and water coolers - ensuring relevance across every channel it serves. We’re now hiring a Sales Manager to spearhead commercial growth and unlock new distribution through customer acquisition across the London hospitality sector. The Role • Own the entire new-business pipeline across London’s premium hotels, restaurants and bars, from prospecting to pitching to closing., • Identify high-value opportunities across luxury groups, iconic venues, trend-led bars, and top restaurants, building a targeted universe of prospects., • Map the market, uncover whitespace, and strategically prioritise sites that elevate brand visibility and volume., • Deliver standout brand pitches that bring the relevant Ty Nant portfolio to life for buyers, F&B teams, and group decision-makers., • Negotiate commercial terms that secure profitable, long-term listings and maximise brand presence in each venue., • Work closely with Marketing and Operations to ensure seamless onboarding once deals are won., • Champion the brand across the London hospitality scene, building networks and opening doors in hospitality environments. About You • A natural hunter — energised by prospecting, pitching and closing new accounts across London’s hotels, restaurant groups and independent venues., • Proven success winning new business within Hospitality, HORECA and the wider On-Trade, ideally across premium or multi-site environments., • A deep understanding of the London hotel, restaurant, bar and café landscape, with strong intuition about where the best opportunities sit., • A confident, polished communicator able to influence senior decision-makers, F&B teams and group buyers across premium venues., • Highly driven, resilient and motivated by targets, autonomy and the fast pace of London’s hospitality sector., • Strategic and organised, with the ability to build, manage and convert a high-quality pipeline consistently., • Commercially sharp, able to tailor pitches to customer needs and articulate the value of a multi-brand premium water portfolio. Interested? If you thrive in high-growth, premium-brand environments and want the freedom to make a big commercial impact, I’d love to chat. We are an equal opportunities employer and welcome applicants from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. Advocate Group is the sole and exclusive talent partner for Tŷ Nant. All direct or third party applicants will be forwarded to Advocate Group for processing. Please get in touch with Roxy Gadd or click “Apply Now” to be considered.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

Sales Manager, Ladies Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Territory Manager Territory covers: West London, Chertsey & surrounding areas Contract: 3 months fixed term contract with a great chance to lead to a permanent opportunity. Salary: up to £29k per annum , company car, fuel card and other great benefits Standout Field Marketing have a fantastic opportunity to join our new Coty beauty team who will call on pharmacies, and independent fragrance boutiques. As a Territory Manager, your role will be to increase visibility of the Coty portfolio of brands. You will be representing a wide range of Coty brands such as Max Factor, Rimmel & Sally Hansen. They also represent luxury brands such as Marc Jacobs perfume, Hugo Boss & Lacoste. Visiting approximately 8 stores per day, you will merchandise beauty stands, sell in additional products and stands and build strong relationships with key decision makers within your territory. Why join us & our Coty Team? We make sure everyone at Standout enjoys continuous support, great perks, and excellent career development opportunities. Some of the key perks include: • Salary up to £29k per annum (pro rata), • No weekend working (40 hours Monday to Friday), • Flexible smart working, • Potential to earn bonus - 10%, • 23 days paid holidays (pro rata) + public holidays, • Annual leave purchase scheme - up to 5 extra days per year!, • Company car & fuel card, • Life Assurance, • Access to discounted Private Healthcare, • Company pension scheme, • Family-friendly working policies (such as enhanced maternity & paternity pay), • Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!), • Opportunity to volunteer for our taskforces (Diversity & Inclusion; Field First; Community; Sustainability; Mental Health & Wellbeing), • Personal development through our 'Byte' e-learning platform, • Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being, • Supportive company culture & values, • Career progression opportunities across the Avidity Group businesses Ideally you will have experience of working within a field based sales role with exposure to the pharmacy or fragrance boutique environment however this is not essential. You will be self motivated and thrive working within a KPI driven environment. A people person, you will be confident and comfortable building relationships in store with key contacts and have great communication skills. Previous experience working within a customer centred or retail role would definitely be advantageous and high levels of resilience and energy are essential. Sound like the perfect role for you? Apply now! Please note this role requires a full UK manual driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check. This is a field-based role which will involve regular travel daily, so you must be comfortable driving distance. Please note this role will also require manual handling/heavy lifting. Overnights may be required on occasion.

Situated in carefully selected locations worldwide, renowned for their creativity, luxury, interiors, fine art, or bespoke design – our stores showcase an exceptional collection of luxury homeware, furniture, artwork, lifestyle pieces, fashion and leather goods. We work with discerning private clients, interior designers, and collectors, creating a space that embodies inimitable creativity, timeless elegance, artistry, and personal service. The role of Store Manager leads the overall performance, operations, and client experience in store, inspiring and motivating the team to deliver exceptional service and sales across all categories, and ensuring our store reflects the creativity and quality of the JW Anderson brand. The Store Manager demonstrates strong leadership, strategic thinking, and a deep understanding of the luxury industry (Fashion, Art, Culture), to elevate team and store performance. Sales Focus & Customer Experience: • Devise and implement a Store Strategy and Action Plan to generate sales, build a strong database and CRM plan, and support the team in their development., • Manage, motivate and ensure the team is fully equipped to exceed sales targets and KPIs., • Drive business through KPI and goal management., • Ensure consistent retail excellence for clients across all touchpoints, ensuring the selling ceremony, follow-up, and client treatment initiatives reflect brand standards., • Demonstrate sales leadership by playing an active role on the sales floor, balancing floor presence with strategic planning., • Identify sales opportunities and market trends, tailoring strategies to enhance the shopping experience and drive revenue., • Build and maintain loyal client relationships from all areas including interiors, design, lifestyle and fashion spheres., • Ensure the store is constantly animated through events and other initiatives to drive client acquisition, satisfaction, and sales., • Work collaboratively with office teams to support store action plan and wider business goals. Team Leadership & Development: • Recruit, train, and manage a high-performing team, ensuring each member is motivated, skilled, and aligned with the brand’s values and vision., • Focus team members on individual sales and CRM targets through Retail Excellence tracking., • Foster a positive and collaborative team environment that prioritises exceptional client service and brand representation – championing excellence and innovation., • Ensure all team members are knowledgeable about the brand’s products, history, and values to deliver a luxury customer experience., • Conduct regular performance reviews and offer ongoing coaching and development for team members., • Effectively manage staff rotas to always ensure the right coverage, balancing customer demand, team availability, and budget efficiency., • Ensure team presentation is consistently at the highest standards as per guidelines., • Exemplify agility and entrepreneurial spirit to build the business, adapt to changing contexts, and seize new opportunities. Inventory & Stock Management: • Take full ownership of stock levels, ensuring timely replenishment and ordering to meet client demand while avoiding overstock., • Maintain an organised stockroom, implement stock rotation best practices, and ensure accuracy in the inventory system., • Collaborate with the product team to coordinate the timely delivery of new stock, ensuring product availability on the sales floor., • Oversee and conduct annual stock takes and any additional stock counts as required., • Be accountable for achieving sell-through targets, proactively managing inventory to drive sales and minimise markdowns. In Store Experience: • Align in store VM and messaging with HQ teams to maximise impact of product launches and ensure alignment with Ecom / global launches / product investments, ensuring the showroom reflects a curated experience., • Ensure client experience meets the high standards of hospitality and welcome of the brand., • Promote the JWA store within the area to form local partnerships and activations. Reporting & Analysis: • Provide weekly and monthly reports on store performance, sales, customer acquisition and CRM, customer feedback, and inventory levels., • Analyse key performance indicators (KPIs) to identify areas for improvement and implement action plans., • Monitor competitor activity and market trends to adapt sales strategies and remain competitive., • Manage the store budget, including tracking expenses, controlling costs, and ensuring financial targets are met. Health & Safety Compliance: • Ensure the store operates in compliance with all relevant health and safety regulations., • Conduct regular safety checks and maintain an organised and clean working environment for both customers and staff., • Ensure FOH and BOH standards are maintained at the highest levels. Skills/Experience Needed: • Experienced luxury retail leader with a background in interiors, homeware, lifestyle, collectible design, high-end fashion or accessories., • Deep appreciation for craftsmanship, interiors, fine furniture, homeware, and art., • Strong sales and customer-focused mindset with a passion for fashion and luxury retail., • Exceptional leadership skills with the ability to manage and motivate a team., • Excellent organisational and time-management skills, with the ability to multitask effectively., • Strong communication and interpersonal skills., • Proficiency in retail management software and Microsoft Office Suite (Excel, Word, etc.), • A proactive results-driven approach with the ability to adapt to changing retail environments., • Commercially astute with strong leadership skills., • Passionate about craftsmanship, provenance, and design storytelling., • Client-focused with the ability to build deep, loyal relationships. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

We are working exclusively with a growing multidisciplinary consultancy that is continuing its London expansion. As a result of successful work winning across multiple sectors, including Residential, Student Living, Healthcare and Luxury Retail, they are looking to recruit another Senior Project Manager to their expanding Project Management team. This firm prioritises personality over specific sector experience, so if you have good JCT Contract experience, are looking to join an impressive and well-established business that has exciting growth plans, then this is the type of opportunity not to pass up on. Their London office is based in the City and on offer is a salary of up to £75,000 plus a great benefits package. Candidates will need to have experience, ideally in both new build and refurbishment projects, and have previously carried out the role of Employers Agent on schemes. If you are looking for a well-run SME with good flexibility and an excellent culture, then this is one worth discussing. For more information on the role please feel free to contact James Waissel on 07554884592. Alternatively, please either apply directly to this advert or send a copy of your CV along with the Job Reference to Due to the high number of applicants at this moment in time, only suitable candidates will be contacted. To view more roles within; Project and Development Management, please visit our website, contact James Waissel , and follow our LinkedIn page for regular industry updates.

At Aromaria, we’re redefining how people experience the world through scent. Founded in Mexico and now expanding across the USA and Europe, Aromaria is built on the science of aromachology—the powerful connection between scent, memory, and emotion. Recognized by Forbes as one of “30 Promising Companies”, we continue to grow as a leader in sensory-driven experiences. Our ecosystem includes: AROMARIA (B2C): A luxury lifestyle brand creating cutting-edge scented products that elevate everyday living. AROMARIA AIR (B2B): A scent marketing division crafting bespoke olfactory identities for global brands, helping them create emotional connections and lasting impressions. Now we’re looking for a GEM (General Experience Manager / Store Manager) to lead our London Flagship Store. What You’ll Do • Lead and manage daily store operations to deliver an exceptional luxury retail experience, • Drive sales performance and exceed KPIs through strong commercial acumen, • Build, mentor, and inspire a high-performing team, • Ensure outstanding client experience aligned with Aromaria’s brand values, • Execute visual merchandising and in-store storytelling at the highest standard, • Identify growth opportunities and take initiative to improve store performance, • Act as a brand ambassador, embodying our vision and energy What We’re Looking For • +5 years of experience as a Store Manager / GEM in luxury retail brands, • Proven experience in perfumery or fragrance-related industries, • Proven track record of success (sales growth, team performance, store development), • Strong sales and business mindset, • Exceptional communication and leadership skills, • High level of ownership, initiative, and problem-solving ability, • Ability to motivate, coach, and elevate teams, • Passion for customer experience and brand storytelling, • Plus: Marketing mindset or experience (campaigns, activations, local partnerships) Who You Are • A natural leader with contagious energy, • Results-driven but deeply people-oriented, • Proactive, hands-on, and solution-focused, • Obsessed with details and elevated experiences, • Excited to build something iconic from the ground up Why Join Aromaria? • Be part of a fast-growing, internationally expanding luxury brand, • Lead our flagship presence in London, • Work at the intersection of science, emotion, and design, • Opportunity to shape culture, team, and experience from day one If you’re ready to lead, inspire, and create unforgettable sensory experiences, we’d love to meet you. 📩 Apply or reach out directly.

Mode Search is supporting a luxury jewellery brand in the search for a Deputy Store Manager to join its boutique on New Bond Street. This is an opportunity to join a refined, client-focused environment where the emphasis is on building long-term relationships with a discerning international clientele and delivering a highly personalised luxury experience. This full-time position is based in the brand’s New Bond Street boutique, The role reports to the Head of Retail, who supports the day-to-day running of the store while also overseeing another location. The successful candidate will play a key role in supporting the leadership of the store and will oversee operations in the Head of Retail’s absence. The Role • Support the Head of Retail in the day-to-day management and performance of the New Bond Street boutique, • Drive sales performance through exceptional client service and strong clientelling practices, • Build and nurture relationships with VIP and high-net-worth clients, both local and international, • Lead, motivate, and support the development of the sales team to maintain the highest service standards, • Maintain operational excellence, including stock control, security procedures, and boutique standards, • Ensure visual merchandising and overall presentation of the boutique reflect luxury brand standards, • Assist with private appointments, exclusive events, and tailored client experiences, • Take responsibility for overseeing the boutique in the absence of the Head of Retail Requirements • Previous experience within a high-profile or flagship luxury boutique environment, ideally within jewellery or luxury fashion, • Comfortable working in a quieter boutique environment with a focus on long-term client relationships rather than high footfall sales, • Strong clientelling skills and experience building a loyal client base, • Proven ability to support and lead a sales team within a luxury retail setting, • Highly professional with excellent communication and interpersonal skills, • Strong attention to detail and commercial awareness

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

Key Account Manager (Prestige) – Iconic Spirits Business – London – Up to £55,000 plus car allowance My client is a well-known spirits business in the UK with a range of category defining brands. This business has a strong growth trajectory and hold some of the most popular brands in their portfolio. This global business is a staple across both on and off trade. As the Key Account Manager for this business, you will be pivotal in supporting the strategy for growth across a number of premium and luxury venues in London. Think the Savoy, Rosewood, Langham and other iconic establishments. The Key Account Manager will have day to day account management, P&L oversight and ultimately be responsible for developing relationships. The ideal candidate for this will have a passion for spirits, a strong understanding of the prestige sector and track record in commerciality. Key Account Manager Responsibilities: • Develop and maintain strong relationships with key accounts in the luxury beverage sector., • Work across Prestige and IFT premium brands to deliver on portfolio awareness., • Implement effective sales and marketing strategies to promote our premium drink brands., • Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence., • Stay updated on industry trends, market developments, and competitor activities., • Prepare sales reports, forecasts, and budgets for management review., • Attend industry events, trade shows, and networking opportunities to expand your professional network. The Ideal Key Account Manager candidate: • Previous experience working in the prestige and luxury drinks space across London., • Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!, • Proven track record in delivering growth across both On & Off trade specialist channels., • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation., • Able to negotiate, delivery training and competently explain a alcoholic product range, • Must be able to drive If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Boutique Manager – A Once-in-a-Career Opportunity An opportunity to lead the launch of a ground-breaking luxury boutique - the first of its kind across Europe, the Middle East and India – set in the heart of London. We’re looking for an exceptional luxury retail and hospitality leader to take on a career-defining position: building a flagship experience from the ground up, designed for the world’s most discerning clientele. This is an amazing opportunity to shape a new luxury retail concept from day one, working at the intersection of retail, hospitality, and private client experience. You will gain unparalleled exposure to VIP and private clients, playing a key role in building a future global growth. The Role: As Boutique Manager, you will operate as the General Manager of a brand-new luxury space, shaping every detail of the client journey - from first impression to lasting relationship. I’m looking for a strategic thinker. operational expert and a hospitality visionary. You’ll: • Create and deliver a world-class client experience for HNW and UHNWI clients, • Launch and lead a new retail operation from scratch, • Partner with key luxury stakeholders to bring the vision to life, • Drive commercial performance while elevating every touchpoint of the brand experience, • Act as the ultimate brand ambassador, building meaningful relationships with top-tier clients From overseeing operations and integrating systems, to troubleshooting real-time challenges on the ground - no two days will look the same. This is a role for someone who thrives in complexity and relishes ownership. Who You Are • A proven leader in luxury retail, boutique management, or high-end hospitality, • Experienced in delivering exceptional service to HNW/UHNWI clientele, • Entrepreneurial, resilient, and excited by the challenge of building something new, • A natural influencer, able to inspire teams and stakeholders without direct authority, • Highly detail-oriented, commercially astute, and operationally sharp, • Passionate about luxury, client experience, and constantly raising the bar

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around the overdose of a single natural ingredient. With short, direct, and radical formulations, the sillage is immediate and long-lasting, the signature vibrant, and the experience irresistibly comforting. All creations are signed by our co-founder and perfumer Aurélien Guichard, who cultivates his own ingredients – Centifolia Rose, tuberose, and lavandin – exclusively for MATIERE PREMIERE in the Grasse region. The Role As Business Manager at Harrods, you embody the House within one of the world’s most prestigious retail destinations. You are both a commercial driver and the guardian of our brand image, ensuring excellence at every touchpoint. Commercial Leadership & Performance • Lead the counter with ambition, elevating performance to consistently exceed targets., • Monitor, analyze, and interpret KPIs to implement strategic action plans., • Drive sell-out through strong floor presence and elevated client engagement., • Deliver a refined, highly personalized luxury experience aligned with House standards., • Champion storytelling and convey the singularity of our raw materials and craftsmanship., • Recruit, develop, and inspire a high-performing team., • Provide ongoing coaching to cultivate product expertise and service excellence., • Build strong, collaborative relationships with Selfridges management and teams., • Oversee stock management, replenishment, and operational excellence., • Ensure seamless execution of retail initiatives and brand activations. What We Offer • A strategic leadership role representing MATIERE PREMIERE at Selfridges., • The privilege of embodying a contemporary, fast-growing fragrance House rooted in craftsmanship and authenticity., • A dynamic, entrepreneurial environment where excellence and creativity converge., • Ongoing training and development to cultivate your expertise and leadership. MATIERE PREMIERE is committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified candidates who wish to contribute to the continued elevation of the House.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Key Holder (40 Hour/Week) – Harrods – London The Role We are seeking a motivated and commercially driven Key Holder to support the leadership team in delivering exceptional sales performance and world-class client experience. As a Key Holder, you will act as a brand ambassador and role model for the team, supporting daily operations and taking ownership of the concession in the absence of management. Key Responsibilities Sales & Client Experience • Deliver exceptional, personalised service in line with luxury retail and Harrods standards, • Achieve and exceed sales targets and KPIs, • Build and maintain a strong personal client base through proactive clienteling, • Develop long-term relationships to drive loyalty and repeat business, • Provide expert styling advice and product knowledge Leadership & Team Support • Act as Manager on Duty when required, • Lead by example in sales, service, and professionalism, • Support and motivate the team to achieve concession targets, • Assist with onboarding and mentoring new team members, • Demonstrate strong people management skills, with the ability to guide, support, and develop team members effectively Operations & Store Standards • Support opening and closing procedures and ensure store security, • Maintain exceptional visual merchandising and boutique standards, • Support stock management, replenishment, and deliveries, • Ensure compliance with Harrods and brand operational procedures About You • Previous experience in premium or luxury retail, • Strong sales track record and client-focused approach, • Excellent communication and interpersonal skills, • Professional, reliable, and trustworthy, • Strong organisational skills and attention to detail, • Proven people management skills with the ability to lead, motivate, and develop a team, • Good knowledge of Microsoft Office, particularly Excel and Word Desirable: • Experience working within Harrods or luxury department store environment, • Previous senior sales or supervisory experience, • Clienteling experience What We Offer • Opportunity to work within Harrods, a world-leading luxury environment, • Career development within Marella and Max Mara Fashion Group, • Competitive salary and benefits, • Supportive and collaborative team environment

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

Assistant Store Manager – Luxury Children's wear 6 Month FTC with potential to become permanent Luxury Department Store Salary £36,000 + commission & bonus Role: My client is seeking an experienced Assistant Store Manager to support the Store Manager in leading daily operations, driving sales performance, and inspiring a team within a luxury retail environment. This is a 6-month fixed-term contract (with potential to become permanent), ideal for a dynamic leader with a passion for client experience and team development. Key Responsibilities: • Support the Store Manager in achieving sales targets and KPIs., • Lead, motivate, and develop the team to deliver exceptional customer service., • Oversee daily operations, including stock control, VM standards, and compliance., • Assist with staff scheduling, onboarding, training, and performance management., • Ensure brand standards are consistently maintained across all touchpoints., • Act as a key holder and take responsibility for the store in the Manager’s absence. Requirements: • Previous experience as an Assistant Manager or Supervisor in luxury or premium retail., • Strong leadership and team management skills., • Commercially driven with a proven sales track record., • Excellent communication and organisational abilities., • Flexible availability, including weekends. Benefits: • Opportunity to gain experience within a prestigious luxury environment., • Staff discounts and company benefits., • Supportive and collaborative team culture. 360 Talent specialises in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: • Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations., • Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth., • Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events., • Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results., • Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams., • Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence., • Significant experience within luxury watches and jewellery, ideally gained in a boutique environment., • Strong operational and leadership skills, with a proven ability to manage established and high-performing teams., • Deep understanding of CRM systems and a passion for delivering an outstanding client experience., • Open-minded, flexible, and confident in driving change within a heritage-driven business., • Exceptional communication, coaching, and team development skills., • Commercially astute with a strong focus on clientelling, sales performance, and boutique standards., • Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Stuart is a sustainable 🌱 last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe. Our Mission 🚀 We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience. Our motto: “Make every delivery a moment all of us can truly celebrate!” More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, and eCommerce to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 350+ employees with 90+ nationalities working across France 🇫🇷, Italy 🇮🇹, Poland 🇵🇱, Spain 🇪🇸 and the U.K. 🇬🇧 It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌 About the role 😁 Are you ready to play a pivotal role in propelling our company to new heights? As a Key Account Manager at Stuart, you won’t just manage accounts - you’ll be a driving force behind our expansion across the dynamic Retail, Grocery, and Food sectors. Imagine being the architect of strategic relationships with some of the most iconic brands on the high street and beyond. You will be responsible for nurturing and scaling a portfolio of enterprise-level partners, ensuring Stuart remains their primary choice for last-mile logistics. In this role, you will report directly to the Head of Account Management for the UK. What will I be doing? 🤔 • Strategic Growth: You will create, manage, and implement bespoke growth strategies for your portfolio of key Retail, Grocery, and Food accounts., • Upselling and Cross-Selling: You will drive revenue by identifying upselling and cross-selling opportunities to scale service adoption and partnership value., • Target Alignment: You will set and agree on ambitious growth targets for your clients, ensuring these goals align with the overarching strategy of their respective verticals., • Relationship Management: You will build deep, ongoing relationships with key decision makers - from C-suite executives and Business Owners to Operations Managers and technical teams., • Stakeholder Advocacy: You will ensure your key accounts are satisfied by effectively communicating their needs to internal stakeholders and influencing action across the business., • Retention & Mitigation: You will proactively identify churn risks within your portfolio and implement robust action plans to mitigate them., • Presence: You will meet clients face-to-face and maintain a consistent cadence of regular calls and check-ins to stay ahead of their needs., • Product Expertise: You will become a power user and expert in our Product, Platform, and Operations to better consult your clients., • Cross-Functional Collaboration: You will collaborate across teams (Sales, Operations, Product) to focus client-facing efforts, identifying systemic issues and pioneering innovative solutions., • Pitching & Presentation: You will build and deliver compelling demonstrations, data-heavy presentations, and renewal pitches. What do we need from you? 😎 • Experience: 4+ years of client-facing experience (preferably in a B2B environment with large enterprise clients); consulting experience; or high-level project management experience., • The "Hustler" Mentality: You are hungry to learn, adaptable, and eager to exceed client expectations in a demanding, fast-paced environment., • Solution-Oriented: You always look for innovative ways to make things work rather than finding reasons why they won’t., • Project Mastery: Proven experience managing and/or supporting complex projects involving multiple stakeholders across different departments., • Analytical Rigor: You have a strong analytical mindset and use data to inform every decision; familiarity with Excel is required., • Consultative Approach: You have a natural desire to understand your client’s unique pain points and work tirelessly to find a solution that fits their specific business model., • Tech Savvy: You are comfortable using Microsoft Office and Google Workspace to create high-impact presentations and conduct deep-dive analysis. The stuff you wanna know 😉 • Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉, • Hybrid working model and flexible hours ✨ Current benefits include: • Food allowance £200 monthly (groceries/restaurants/food apps etc) 🥗, • Stuart is putting Mental Health Awareness first! Wellness Allowance to use in any gym or sport class🧘, • Cycle to work scheme 🚲, • Private healthcare 🏞, • 30 days per year working from anywhere" At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌 Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙 Please note: We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly.Thank you 🤗 Want to learn more about us? Visit

Job Title: Assistant Store Manager Location: London Role Overview The Assistant Store Manager supports the Store Manager in overseeing all aspects of operations within the Flagship Victoria Beckham Boutique in London. This role plays a key part in driving store performance, delivering exceptional client experience, and supporting team leadership to ensure overall store excellence. Key Responsibilities 1. Brand & Client Experience Brand Representation • Support the delivery of a first-class client experience, driving conversion and building long-term client relationships, • Lead by example on the shop floor, actively engaging with clients and supporting the team to achieve sales targets, • Contribute ideas and support initiatives such as events, partnerships and client engagement activities 2. Store Operations Daily Operations • Support the smooth running of daily store operations, ensuring high standards are consistently maintained, • Support the Store Manager in driving KPIs and achieving sales targets, • Support rota planning to ensure appropriate coverage, particularly during peak trading periods 3. Team Leadership & Development Team Leadership • Support the Store Manager in leading, motivating and developing a high-performing team, • Support the delivery of product knowledge and brand training to the team, • Provide regular coaching and feedback to support individual performance, • Build effective relationships with Head Office teams and support communication between store and central functions Essential Skills and Requirements • Luxury retail experience, ideally in a supervisory or assistant management role, • Strong sales focus with experience in achieving KPIs and targets, • Passion for delivering exceptional client experience, • Strong communication and interpersonal skills, • Highly organised with the ability to multitask in a fast-paced environment, • Proactive and solution-oriented mindset, • Professional, polished and aligned with brand standards, • Ability to support and motivate a team, • Good understanding of luxury retail, client expectations and market trends Personal Attributes • Positive, energetic and collaborative, • Resilient and adaptable in a fast-paced environment, • Strong attention to detail, • Confident and approachable, • Committed to personal and team development

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

I am seeking an experienced and driven Store Manager to lead a boutique within a growing luxury retail brand in London. The premium luxury fragrance and wellness brand blends high-quality scent, design, and sensory experiences to create a refined and immersive retail environment, focused on enhancing everyday living through premium products and personalised service. As a strong seller, you will lead from the front, driving performance through hands-on clienteling, networking, and building long-lasting relationships with a high-value clientele. You will be proactive in identifying new business opportunities while ensuring the highest standards of customer experience. You will inspire, motivate, and develop your team to achieve and exceed targets, creating a positive and high-performing culture. In addition, you will support brand activations and in-store events, ensuring seamless execution and client engagement. Key Requirements: • Proven experience in a leadership role within luxury or premium retail, • Strong sales ability with a passion for clienteling and networking, • Proactive, hands-on, and commercially driven, • Experience in team leadership, coaching, and performance management, • Ability to support events, activations, and visual merchandising, • Excellent communication and interpersonal skills If you are a dynamic leader with a passion for luxury retail and delivering exceptional client experiences, I would love to hear from you.

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are seeking a highly detail-oriented and proactive Beauty Stylist Supervisor to join our team in Selfridges and at the Victoria Beckham Dover Street Store. This role will provide exceptional customer service and a unique experience for Victoria Beckham Beauty clients, ensuring the achievement of sales goals, execution of counter plans, and the growth of our clientele portfolios. Reporting to the Regional Manager, UK, this individual will assist in daily operations and partner with management to provide coaching and mentorship to our Beauty Stylists. The ideal candidate thrives in a luxury retail environment, brings strong artistry and selling expertise, and is eager to build best-in-class service standards that enable both our people and the business to succeed. Roles & Responsibilities • Assist in opening and closing activities, • Partner with management to provide coaching and mentorship to Beauty Stylists, • Provide exceptional customer service and experience to all clients, • Listen considerately to customer needs and create customized solutions that uphold the Victoria Beckham Beauty standards, • Achieve sales goals and specific KPIs while striving to overachieve all standards, • Partner with Counter Manager and Sales & Education to develop storytelling (especially around fragrance), artistry and service skills, • Build strong clientele by consistently communicating with clients, ensuring repeat business and replenishment, • Book appointments to welcome new clients and engage existing clients, • Support the Counter Manager in executing events; creating an exciting and inviting luxury environment, • Complete assigned tasks in a timely and accurate fashion, • Uphold Victoria Beckham Beauty image and counter hygiene standards, • Adhere to all VBB policies and best practices including Time & Attendance, Grooming, Meal & Rest Breaks, etc, • Develop and maintain productive, professional and continuous relationships with the store team, department and broader VB team, • Provide client feedback and recommendations to Counter Manager and broader VB team, • Support Counter Manager with proactive reporting, analysis, etc Experience • 2+yrs in sales, preferably in luxury and beauty, • Makeup artistry skills preferred, • Passionate about the luxury beauty environment, artistry and selling/clienteling, • Demonstrated excellence in delivering exceptional service to clients, • Proven ability to productively achieve goals, • Exceptional communication, relationship-building and strong problem solving skills, • Collaborative and driven to succeed individually and as a team, • Self-reliant and driven - able to work in both a fast paced and slower environment Victoria Beckham Beauty is built on the promise of high-performance beauty through Victoria’s own discerning designer eye. Launched in September 2019, it is a digital-first, clean and cruelty-free beauty brand, designed to elevate your beauty routine. The brand offers a highly-edited collection of clean, inclusive skincare and makeup whilst building towards the entry into new beauty categories. Created for those seeking a simplified selection of clinically-validated, highly efficacious products in a refined luxurious experience, each product and touchpoint are an authentic extension of Victoria’s real-life discoveries and lifestyle. The award-winning formulas are guaranteed to deliver on the promise of Luxury Performance, Clean Beauty. Based in NYC, it operates as a Global Organization in partnership alongside the Victoria Beckham fashion label, based in London.

Assistant Store Manager – Slowear London (King’s Road) Slowear is seeking an experienced and passionate Assistant Store Manager to join our boutique in King’s Road, London. This is a unique opportunity to take on a leadership role within a premium retail environment while also supporting the development of our new womenswear project. As an Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver exceptional customer service, and drive business performance. Your role will be pivotal in enhancing the customer journey, fostering long-term client relationships through CRM, and analyzing sales trends to help the team exceed targets. Key Responsibilities • Support the Store Manager in overseeing daily store operations and team performance, • Monitor and analyze store KPIs, identifying opportunities to drive sales and improve results, • Lead and support the execution of CRM strategies to build and retain a loyal client base, • Play an active role in the launch and development of the new womenswear category, • Train and motivate the team to deliver an exceptional customer experience aligned with the Slowear brand values, • Ensure adherence to all internal procedures, visual merchandising standards, and inventory management processes, • Promote and embody Slowear’s commitment to sustainability, inclusion, and timeless Italian style Profile • Minimum 2–3 years of experience in a premium or luxury retail environment, ideally in a leadership or senior sales role., • Preferred experience in both menswear and ladieswear fashion retail, • Strong CRM knowledge and clienteling mindset, • Comfortable with sales performance analysis and turning insights into actions, • A passion for quality craftsmanship, timeless fashion, and refined aesthetics, • Excellent communication, organizational, and team leadership skills, • Creative, proactive, and eager to contribute to the growth of a new product category Why Join Us At Slowear, we offer more than a job — we offer the chance to be part of a brand that celebrates lasting quality, cultural heritage, and authentic human connection. You’ll work in a dynamic and supportive environment, where your ideas and contributions truly matter. If you’re passionate about fashion with purpose and want to help shape the future of a brand rooted in slow living and timeless elegance, we’d love to hear from you. Apply now and join the Slowear world!

About the Role Join the Dsquared2 London Store as a Sales Associate and be part of a dynamic luxury retail environment. You’ll engage with clients, promote the latest collections, and contribute to the store’s success while developing your skills in a fast-paced, fashion-forward setting. Scope • Ensure top level customer service, • Contibute to to the achievement of the store target, ensuring good sales level, • Maintain outstanding store environment and visual merchandising standards, • Contribute to stock activities (deliveries, stock maintenance), • Help to process the e-commerce marketplace orders following the instructions of the Store Manager, • Updated with product information, • Follow company policies and procedures (grooming and uniform guidelines) Tasks • Welcoming customers, • Customer service focus (data collection, recalling and after-sales activities making use of devices provided by the company), • Be always updated about new shipments, • Create a direct customer portfolio, • Take care of business relationship with the customer, • Handle complaints with Senior Manager, • Make best use of the devices provided by the company to accomplish sales goals Skills • IT skills (excel/word), • Solid comunication and interpersonal skills, • Results oriented, • Ability to adapt to the work environment, • Ability to use CRM tools (Customer relationship management), • Deep knowledge in product and inventory, • Ability to adapt and prioritize across multiple tasks The position is open to all candidates. Applications must include consent to the processing of personal data in accordance with the UK GDPR and the Data Protection Act 2018 for recruitment purposes.

Mode Search is supporting a luxury jewellery brand in the search for a Deputy Store Manager to join its boutique on New Bond Street. This is an opportunity to join a refined, client-focused environment where the emphasis is on building long-term relationships with a discerning international clientele and delivering a highly personalised luxury experience. This full-time position is based in the brand’s New Bond Street boutique, The role reports to the Head of Retail, who supports the day-to-day running of the store while also overseeing another location. The successful candidate will play a key role in supporting the leadership of the store and will oversee operations in the Head of Retail’s absence. The Role • Support the Head of Retail in the day-to-day management and performance of the New Bond Street boutique, • Drive sales performance through exceptional client service and strong clientelling practices, • Build and nurture relationships with VIP and high-net-worth clients, both local and international, • Lead, motivate, and support the development of the sales team to maintain the highest service standards, • Maintain operational excellence, including stock control, security procedures, and boutique standards, • Ensure visual merchandising and overall presentation of the boutique reflect luxury brand standards, • Assist with private appointments, exclusive events, and tailored client experiences, • Take responsibility for overseeing the boutique in the absence of the Head of Retail Requirements • Previous experience within a high-profile or flagship luxury boutique environment, ideally within jewellery or luxury fashion, • Comfortable working in a quieter boutique environment with a focus on long-term client relationships rather than high footfall sales, • Strong clientelling skills and experience building a loyal client base, • Proven ability to support and lead a sales team within a luxury retail setting, • Highly professional with excellent communication and interpersonal skills, • Strong attention to detail and commercial awareness

Mode Search is partnering with a globally recognised luxury fashion house to appoint a Store Director for one of its most prestigious London flagships. This is a rare opportunity to lead a high-profile boutique for a Maison renowned for its distinctive design codes, exceptional craftsmanship and contemporary vision across ready-to-wear, accessories and fine leather goods. We are seeking a commercially astute and people-focused leader with a proven track record in luxury retail. The successful candidate will combine operational excellence with elevated clientelling expertise, driving performance while cultivating an exceptional in-store culture and client experience. This role offers the opportunity to shape a flagship environment, inspire a high-performing team and act as a true brand ambassador within the London luxury landscape. The Role • Ensure company policies, operational standards and procedures are clearly communicated, understood and consistently implemented, proposing improvement actions where relevant., • Take accountability, alongside Store Support, for health and safety management within the store., • Oversee loss prevention, asset protection and risk management., • Ensure the team is fully trained and compliant with company systems relating to point of sale, cash handling and stock loss control., • Identify, recruit and develop talent, working closely with HR to secure robust succession plans., • Lead, motivate and empower the team to drive commercial performance, fostering a positive and high-performing work environment., • Take an active role in recruitment, training, evaluation and ongoing development of team members., • Drive a strong commercial mindset, consistently identifying opportunities to add value and increase profitability., • Establish and champion a client-centric culture to ensure exceptional service standards and strong client retention., • Act as a brand ambassador within the local market, proactively representing the house externally., • Monitor market trends and competitor activity to inform strategy and maximise opportunities., • Lead and support both sales and operations teams to meet and exceed sales plans and profitability targets., • Demonstrate inspiring leadership with strong relationship-building skills across internal and external stakeholders., • Partner with senior leadership to create and execute clear action plans to achieve and exceed sales objectives., • Champion best-in-class clientelling and service excellence to drive loyalty and long-term client value. Requirements • Proven experience as a Store Director or Senior Store Manager within a luxury fashion or accessories environment., • Strong track record of delivering and exceeding sales and profitability targets in a flagship or high-turnover boutique., • Demonstrated expertise in luxury clientelling, VIC development and CRM-driven strategies., • Exceptional leadership and people development skills, with experience managing and inspiring sizeable teams., • Strong commercial acumen with the ability to analyse performance data and translate insights into action., • Solid understanding of retail operations, compliance, stock management and loss prevention., • Confident communicator with the ability to represent the brand at the highest level., • Passion for luxury craftsmanship, service excellence and delivering elevated client experiences. Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please contact:

Sales Manager - Luxury Drinks & Gifting Location: London Contract Type: Permanent Office Based Salary: £40,000 + 2% of sales Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities • Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients, • Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London, • Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions, • Plan customer meetings and sales calls in advance, managing your calendar effectively, • Create best-in-class proposals and presentations using PowerPoint tailored to client needs, • Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+, • Deliver a minimum of 12 new hospitality clients annually, • Maintain accurate business records on the CRM system and complete monthly sales reports, • Represent the organisation at industry conferences, meetings and events as required, • Deliver all personal business objectives set by the Head of Sales Requirements Essential: • Bachelor's degree in business, marketing or related field, • Minimum 5 years' experience in business development or account management, • Strong communication skills, both written and verbal, • Proficiency in Word, Excel, Outlook and PowerPoint, • Excellent organisational skills and ability to multi-task under pressure, • Budget management experience, • Ability to work effectively with senior management internally and GMs/Directors externally, • London resident with good transport access to Farringdon, • UK Settled Status Advantageous: • Experience working for a luxury FMCG brand, • Background in premium hospitality or customer-facing roles, • Experience selling premium products into 4 and 5-star London hotels, • Tender management and contract negotiation experience, • SME enterprise experience, • Knowledge of European languages (Italian or French) Benefits • Competitive salary of £40,000 - £45,000 + 2.5% sales uncapped, • Pension scheme with Scottish Widows, • Private healthcare with Vitality (after one year's service), • Life assurance scheme offering 4x salary, • Complimentary annual eye tests and optical care, • Bike to work scheme, • Access to Perkbox benefits app with exclusive staff discounts, • Welcome gift reflecting the company's product range, • Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to

Overview Our client is a globally recognised high luxury brand, celebrated for its craftsmanship, innovation, and strong heritage within menswear. With a focus on elevated tailoring, modern sophistication, and exceptional client experience, the brand continues to set benchmarks within the luxury retail landscape. As Assistant Concession Manager, you will play a key leadership role within a prestigious department store environment. Supporting the Concession Manager, you will drive commercial performance, champion client development, and ensure the seamless day-to-day running of the menswear space. You will act as a role model on the shop floor, inspiring the team to deliver excellence across every touchpoint. Key Responsibilities Commercial Leadership & Performance · Support the execution of sales strategies aligned with business objectives, ensuring consistent achievement of revenue targets. · Drive performance through close monitoring of KPIs, identifying opportunities to maximise productivity and client engagement. · Lead from the front on the shop floor, demonstrating strong selling techniques and elevating team performance through example. · Contribute to business growth through proactive client outreach, appointment setting, and repeat business development. Client Experience & Clienteling · Deliver an exceptional and highly personalised client journey, ensuring every interaction reflects the brand’s luxury positioning. · Develop and maintain a strong portfolio of high-value clients, with a focus on long-term relationship building and retention. · Support the team in cultivating VIP and top-tier clientele through consistent follow-up and tailored experiences. · Handle client concerns with professionalism and efficiency, ensuring a seamless resolution at all times. Team Leadership & Development · Support the Concession Manager in leading, motivating, and developing a high-performing team. · Conduct daily briefings, set clear expectations, and foster a culture of accountability and collaboration. · Coach and mentor team members to strengthen product knowledge, styling ability, and client engagement skills. · Assist in identifying talent and supporting recruitment, onboarding, and ongoing development. Operations & Retail Excellence · Ensure smooth operational execution across all areas including stock management, replenishment, and back-of-house organisation. · Maintain the highest standards of visual merchandising and presentation in line with brand guidelines. · Monitor stock levels and support inventory processes to optimise availability and minimise loss. · Ensure compliance with all operational procedures, including security, cash handling, and store policies. Brand Representation · Act as a true ambassador for the brand, embodying its values, aesthetic, and commitment to excellence. · Stay informed on menswear trends, product collections, and competitor activity to enhance client conversations. · Represent the brand at in-store events and client activations when required. Profile · Previous experience in a supervisory or assistant management role within luxury or premium retail. · Strong understanding of menswear, including tailoring, ready-to-wear, and accessories. · Proven ability to drive sales performance and build a loyal client base. · Excellent interpersonal and communication skills, with a natural ability to influence and inspire. · Commercially aware, highly organised, and confident in a fast-paced retail environment. · A passion for luxury fashion, craftsmanship, and client experience. · Additional language skills are advantageous. Why Join Join a high luxury house known for its excellence, heritage, and innovation within menswear. Be part of a dynamic retail environment that values leadership, creativity, and ambition. Access strong career development opportunities within an internationally recognised brand. Work within a culture that champions performance, collaboration, and client excellence. To manage a high volume of interest, we will be reaching out only to candidates who best meet the role requirements.

Huishan Zhang, the internationally acclaimed luxury fashion house renowned for its distinctive fusion of Eastern heritage and Western design, is pleased to appoint a Wholesale Manager at its London headquarters. We are seeking an ambitious and commercially astute Wholesale Manager to drive international growth for a luxury fashion house, with a focus on new business development across under-tapped and existing key markets. This is a strategic role for someone with a proven track record of building wholesale partnerships and delivering profitable revenue growth within the luxury fashion sector. The Role You will take ownership of international wholesale activity - identifying and securing new accounts, nurturing existing relationships, and expanding the brand's presence across the US, Middle East and Asia Pacific. Working closely with senior leadership, you will shape the wholesale strategy, manage a small team, and ensure all activity is aligned with the brand's positioning and commercial objectives. Key Responsibilities include: • Identifying and developing new accounts across international markets that align with the brand's profile, • Building and maintaining strong relationships with buyers and key contacts across existing accounts, • Negotiating orders, terms, pop-ups and shop-in-shops, • Preparing budgets, seasonal analysis and territory planning, • Managing sell-through communications, re-orders and stock swaps, • Collaborating with the Communications team on marketing and brand awareness opportunities with accounts, • Providing feedback to inform range planning, • Leading and developing the wholesale team The Ideal Candidate • Established network of contacts within international luxury fashion retail at management level, • Demonstrably entrepreneurial, with a history of opening new business and growing revenue, • Commercially confident, with strong analytical and numerical skills, • Customer-centric with a deep understanding of client needs, product preferences and market demographics, • Highly organised, tenacious and solutions-oriented, • Comfortable travelling internationally and operating across multiple time zones

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

JOSEPH Store Manager - Brook Street As a JOSEPH Store Manager, you will play a pivotal role in driving sales and delivering an exceptional shopping experience for our customers. You will lead, motivate, and develop your team, ensuring operational excellence while aligning with our values and commercial objectives. Your focus will be on elevating store performance and curating a sophisticated and immersive shopping environment that reflects the brand’s prestige. You will also play a key role in leveraging CRM tools and customer data to create personalised, high-touch interactions that deepen relationships and drive commercial success. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive and exceed sales targets through personal and team sales techniques., • Develop strong clienteling initiatives to enhance revenue., • Manage budgets, address underperformance, and provide commercial solutions., • Conduct competitor analysis to refine offerings., • Optimise staff scheduling for profitability., • Identify, coach, and upskill key performers to meet commercial objectives. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Train and empower the team to effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Leverage data-driven insights to identify and maximise commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Lead by example with deep brand and product knowledge., • Drive high service standards and team accountability., • Act as an escalation point for customer concerns., • Uphold luxury service and company values. Leadership & Team Development • Lead, coach, and inspire the team to deliver outstanding customer service and sales performance., • Set and manage KPIs to drive team performance, • Foster a culture of excellence, ensuring engagement, motivation, and professional growth., • Provide clear direction and set performance expectations to uphold brand standards., • Proactively addressing and resolving individual and team challenges to maintain a professional and high performing, supportive working environment, • Develop succession plans and foster career growth., • Oversee recruitment, training, and employee relations., • Ensure adherence to company policies and accountability. Store Operations • Maintain store and VM standards in line with Guidelines, • Ensure stock movements in and out of store are managed accurately to minimise stock loss, • To support and actively participate in stocktake for your store and working with your Area Manager create and support an action plan following stocktake, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep, organisation, and administration. Key Skills & Experience • Proven experience in premium/luxury retail with strong commercial acumen., • Ability to identify opportunities, drive sales, and exceed targets., • Strong clienteling, coaching, and leadership abilities., • Proficiency in POS and store systems, with excellent organization and problem-solving skills., • Effective stakeholder management, collaboration, and communication., • Resilient, solution-driven, and adept at motivating teams., • Detail-oriented, reliable, and accountable. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more!