Manager luxury retail jobs in United Kingdom

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. REWARDS PACKAGEOur Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: £2.5k bonus once the home has been openedEnrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salaryQuality based bonuses up to £10k8% ER Pension Package Career and development pathwaysA range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOUTo join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Experience of managing/opening a new build Community engagement and marketing a home to drive occupancyExperience of managing a luxury care home with high % of privately funded residentsInspirational leadership skills A passion for person centred careA successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skillsA strong understanding of safeguarding, CQC and compliance guidelines In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766

Assistant Development ManagerFulham/Chelsea - West London£55,000 - £57,000Monday - Friday | 9am - 5:30pm We're recruiting an Assistant Development Manager for a prestigious luxury residential development. This is a senior on-site leadership role, acting as the right hand to the Estates Director, overseeing front-of-house operations and leading a concierge team delivering exceptional service to residents in a high-end environment. The Role: * Lead and develop concierge and front-of-house teams * Build strong relationships with residents and stakeholders * Drive resident engagement and community events * Oversee service standards and team performance * Support operational performance and budgets * Ensure the development runs smoothly and professionally What We're Looking For From The Chosen Assistant Development Manager: * Strong team leadership experience * Background in luxury residential, hospitality or hotels * Confident managing high-end clients or residents * Highly organised, proactive and professional * Experience with KPIs, performance management or operations • Experience managing budgets/service chargeBenefits to you would include: 28 days holiday (incl. bank holidays) * Health cashback plan and life insurance * Gym & retail discounts * Career progression & training * Salary reviews If you're an experienced Assistant Development Manager or have the skills to thrive in this role and make an immediate impact, we'd love to hear from you - apply today!!

We are seeking an experienced hands on IT Support Manager to lead and enhance the technology operations within the fast-paced luxury goods organisation. This role is based in London and requires a professional with a strong background in IT support and technology management. Client Details The organisation is a well-established player in the luxury goods industry, As part of a medium-sized team, the company values expertise in technology to ensure seamless operations as they look to grow their market share and as a result their headcount significantly Description • Oversee and manage IT support functions within the organisation., • Ensure the smooth operation of all technology systems and infrastructure., • Lead a team of IT professionals, providing guidance and support as needed., • Develop and implement IT policies and best practices for the organisation., • Monitor system performance and troubleshoot issues promptly., • Collaborate with other departments to align IT services with business needs., • Manage vendor relationships and negotiate contracts for IT services and equipment., • A successful IT Support Manager should have:, • Proven experience leading small technical support or helpdesk teams (1-5 staff) in a hands on capacity., • Microsoft Windows, Active Directory * Microsoft Office 365 (Exchange Online, SharePoint), • iOS/iPhone and JAMF device management, • TCP/IP networking fundamentals, • Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards., • Excellent prioritisation, problem-solving, and communication skills, • Familiarity with service desk best practices, • Excellent inter-personal skills, • Retail tools or point-of sale systems experience is a strong advantage, • Formal IT qualifications (A levels, degree, or certifications such as Microsoft/CompTIA/ITIL), • Competitive salary ranging from £60,000 to £70,000., • A permanent role with opportunities for career growth., • Be part of a forward-thinking team and premium brand within the retail industry, • Work in a central London location with excellent transport links

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Assistant Store Manager – Luxury Children's wear (6 Month FTC) Luxury Department Store Salary £34,000 + commission & bonus Role: Our client is seeking an experienced Assistant Store Manager to support the Store Manager in leading daily operations, driving sales performance, and inspiring a team within a luxury retail environment. This is a 6-month fixed-term contract (with potential to become permanent), ideal for a dynamic leader with a passion for client experience and team development. Key Responsibilities: • Support the Store Manager in achieving sales targets and KPIs., • Lead, motivate, and develop the team to deliver exceptional customer service., • Oversee daily operations, including stock control, VM standards, and compliance., • Assist with staff scheduling, onboarding, training, and performance management., • Ensure brand standards are consistently maintained across all touchpoints., • Act as a key holder and take responsibility for the store in the Manager’s absence. Requirements: • Previous experience as an Assistant Manager or Senior Supervisor in luxury or premium retail., • Strong leadership and team management skills., • Commercially driven with a proven sales track record., • Excellent communication and organisational abilities., • Flexible availability, including weekends. Benefits: • Opportunity to gain experience within a prestigious luxury environment., • Staff discounts and company benefits., • Supportive and collaborative team culture. 360 Talent specialises in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

Our client is an award-winning luxury Drinks company that works with the Hospitality and High End Venue Sector throughout the UK and Globally and has become a well-respected name in the industry. The General Manager – Sales & Business Development, will be key to building strategic networks with those in the world of luxury tea outside the organisation to advance business goals. The postholder will put in place and execute a well-defined Communication and Engagement model to ensure a good understanding of the business, its evolving structure and distinguishing features. This is a pivotal senior sales role within the company and a great opportunity for a client focused and sales driven individual to join and further develop within one of the world’s leading luxury tea brands. Key Accountabilities: • Overall responsibility for the day to day management of the business with particular focus on the luxury hotel, retail and gifting markets., • Responsibility to deliver key specified company objectives in terms of profitability, service and brand., • Responsibility for online sales apart from the horeca, retail, boutique, corporate, gifting and distributors (in UK and other territories under UK)., • Reporting to Directors on a regular basis., • Overall responsibility for delivering agreed sales targets, working with the Director of Global Marketing to ensure all opportunities are explored and new contracts are secured., • Overall responsibility for ensuring the operation of the business runs effectively to deliver agreed targets of customer service and satisfaction., • Submit reports as needed/requested, which may include reports on sales performance, profitability, staffing and operations., • Manage allocations at a state, distributor and account level to leverage best use, for optimum benefit to gross margin and brand equity, • Deep understanding of how to build our luxury tea brand in the marketplace, • Ability to handle multiple challenges simultaneously, • Analyse and communicate results and trends of sales-based marketing research., • Under corporate directive, develop and manage new sales strategies and programs to increase tea sales., • Periodically review distributor performance through Sales Managers and review gaps in performance addressing reasons and actionable steps to close the gaps Professional Skills & Experience: • Senior level experience within a premium brand in the FMCG or Hospitality sector., • A significant network of contacts in HoReCa., • Experience at Managing Tenders and Negotiating Contracts, • Strong communication skills and IT fluency., • Ability to work under pressure and multi-task., • Excellent organizational skills and ability to manage Budgets, • Ability to flourish in an SME, being proactive and a self-starter are key., • Proficient in Word, Excel, Outlook, and PowerPoint., • Developing gifting market., • An inspirational manager with a skill to personally landing new contracts with leading hotel chains., • A proven track record of success., • We are a rapidly growing entrepreneurial business with an evolving structure. We are looking for an individual who will thrive in this environment.

“Perfume is a living experience.” —Thibaud Crivelli, Founder. Maison Crivelli is a French luxury fragrance Maison created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary is two years old, and this is the perfect time to join fast paced, hyper growth and truly entrepreneurial adventure. Scope Reporting into the Commercial Manager, this position is a hands-on day to day cross functional support role. Main Accountabilities Wholesale Management Wholesale Order coordination • Collect, enter and validate customer POs on the system, • Check pricing accuracy, quantities, and stock availability, • Coordinate order preparation with the warehouse and confirmations with customers, • Monitor wholesale order shipments from preparation to delivery, • Handle disputes and service issues (delays, discrepancies, non conformity), • Review invoices vs. orders prior to finance validation Wholesale chargeback coordination • Review and validate internally all wholesale chargebacks, • Investigate all chargebacks with finance and 3PL partner, ensuring dispute submission and resolution tracking, • Track chargebacks and support corrective actions to improve processes moving forward, • Coordinate and receipt merchandising team to ensure orders are placed within timings and reflective of launch plans and stock cover KPIs New launch and Discontinuation management • Responsible for the creation and submission of new line forms for all new launches, • Manage any SKU switches with the retailer merchandising team, • Be responsible for the end-to-end process of any retailer stock returns (for damaged items, customer returns, aged stock…) ensuring all communication between retailer, Maison Crivelli retail teams, 3PL and finance teams is completed, • Coordinate with the retail and marketing team all new launch and promotional activity NSV orders, • Organize all training gifts and incentive sourcing in line with the agreed plans Commercial operations coordination • Monthly stock replenishment, • Reviews & Submit monthly purchase orders to HQ based on demand/sales forecast, • Track order confirmations and lead times-, • Maintain accurate order logs and documentation, • Creates inbound PO on WMS, • Liaise with freight forwarders to arrange international and domestic shipments, • Monitor shipping timelines and ensure customs clearance, • Communicate shipment status to internal stakeholders, • Operational system maintenance, • Maintains master data on WMS and Financial platforms, • Creates all new SKU on WMS and Financial platform, • Warehouse Ad-hoc requests, • Coordinate with warehouse on stock transfers, special packing, or urgent dispatches- Resolve inventory discrepancies, • Support cycle counts or stocktakes with admin documentation Reporting • Weekly sell out reporting coordination, ensuring all information received by the retailer and inputted to main internal database., • Weekly sell in reporting, • Support with stock cover in trade analysis, • Maintain UK master data with all retailer SKU codes and corresponding internal codes Skills & Experiences • 1 to 2 years experience in a wholesale business, • Experience in a commercial / sales function with multiple B2B clients and with handling end to end wholesale orders cycles, • Understanding of UK beauty retailers and department stores, • Computer literate and proficiency with MC applications PPT, Excel, Word and Outlook, • Intermittent excel skills (formulas, VLOOKUPs, pivot tables, basic data analysis), • Excellent time management skills with ability to prioritise workload, • Excellent planning and organisational skills, • A proactive approach and the ability to build strong internal and external relationships, • Commercially aware with the ability to analyse information and offer recommendations, • Self-motivate, passionate individual with can do attitude and entrepreneurial growth mindset, • Excellent written and verbal communication skills, • Curious and team player attitude

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are seeking a Part Time Luxury Brand Ambassador for our wonderful Niche & Emerging Brands, Mizensir and Juliette Has a Gun. Mizensir's olfactory creations propose high-end niche fragrances for men, for women and unisex. Juliette has a Gun, a collection of fragrances designed for one who also understands that wearing a signature scent goes far beyond the simple fact of smelling just “nice”... It’s a statement. This is a part-time role 3 days 22.5 hours per week, to work on our counter in Selfridges W1. Purpose of the role As a Luxury Brand Ambassador for our Niche and Emerging Brands, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed. Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). Kering Beaute is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About Matiere Premiere The creations of Matiere Premiere celebrate the raw beauty of natural ingredients at their highest concentration. Founded by perfumer Aurélien Guichard, the Maison stands for authenticity, refinement, and excellence, offering sensorial fragrances that blend modernity with emotion. As the brand continues its international expansion, we are looking for an Assistant Manager to support the development and performance of our counter at Selfridges. Your Mission As Assistant Manager, you support the Business Manager in driving the success of the counter. You play a key role in team leadership, sales performance, and delivering an exceptional luxury client experience. Team Leadership & Coaching • Support the Business Manager in leading, motivating, and developing the team of Fragrance Advisors., • Ensure the consistent application of Retail Excellence standards and client service rituals., • Contribute to the onboarding and coaching of new team members., • Actively contribute to achieving sales targets and KPIs., • Deliver personalised fragrance consultations and create memorable client experiences., • Identify opportunities to drive sales and strengthen client loyalty., • Assist in overseeing daily counter operations, including stock management and merchandising., • Ensure the counter maintains exceptional visual standards aligned with the brand image., • Represent the Maison with passion, expertise, and elegance at all times. Profile • 2–3 years of experience in luxury retail or high-end beauty, ideally in fragrance., • Previous experience in team coordination or supervisory responsibilities is a plus., • Strong leadership, communication, and interpersonal skills., • Client-focused mindset with a true passion for perfumery., • Fluent in English; additional languages are an advantage.

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As a South Area Manager, for La Prairie and Chantecaille, you will have the opportunity to lead and grow two of our beautiful brands across the South of the United Kingdom. Overseeing a team of approximately 42 team members you will be the main point of contact for you’re the Business Managers and Account Managers as well as supporting with recruitment, coaching, development reporting etc. Through strategic leadership, you will deliver the annual sales targets through an effective business strategy and planning as well as develop the company strategy on all counters and nurture store relationships. Main Accountabilities: Business Planning • Contribute to define the sales Targets (market and by store level) as well as LE updates with rationale behind the proposal, • Drive retail growth on all counters by developing or reviewing business plans and event activities, share twice a year every 6 months a detailed view on the plans and share in beginning of the calendar year a FY view on the year to come, focus is B&M but must consider the omnichannel path in the business recommendation as client experience is cross-channels, • To identify new opportunities and ideas to drive sales within brand parameters and tools and evaluate effectiveness, • Be the leader and owner of the performance in respective area, feed management with regular and valuable insights on the performance and corrective actions, be responsible of the quality of the weekly performance sharing by door to ensure insights and impactful corrective actions, • Be fully at ease with all the systems to complete the role: retail dashboards, QlikView, Syreta, HR Essentials, etc and leverage those tools to track and improve performance by sharing insights with management and challenging pro-actively the field team, • Communicate opportunities and risks to HO teams regularly and as soon as identified, • Complete all administrative tasks as requested by HO by agreed deadlines including quarterly target reviews and plans, including absence update on an everyday basis in systems (HRE), always-on opening hours updates (Syreta), etc, • Optimize absence management (incl. leaves and sickness), get the alert min. 1 week in advance if annual leave taken to enable agency replacement and always ensure min. 1 FTE when POS have min. 2 FTE, • Ensure 100% compliance and accuracy of all sales reporting data including IPPOS and clientelling, • Following store visit, fill-in the reporting form and share a monthly view for the respective top 8 doors min. with top management Developing, motivating performance of in store teams • Define the optimum field needs and structure for the field: once a year complete review of the needs and make a recommendation based on updated sales target and profitability per door, as well as regular updates when necessary based on context evolution ; if responsibilities within a team has to be redefine, this will be RSM responsibility to highlight and recommend a new structure to the management, • To effectively manage our BA’s to ensure collaboration and field work as per guidelines and brand needs (practice, behavior with colleagues and clients, respect of grooming guidelines, etc) and when necessary working in partnership with HR function, • Create and motivate strong in store teams that work together to at least meet -ideally exceed KPIs targets-, • Through regular assessment of KPI’s in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance, • Implementation of Company marketing and merchandising program, • Ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness as well as enforcing high standards of counter visual merchandising and consultant grooming., • Undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance, • To negotiate appropriate local opportunities for Events, additional sites, windows & Beauty Rooms as directed by HO Additional Information: Reporting to: General Manager Direct Reports and Staff: All La Prairie & Chantecaille Business Managers, Account Managers, Beauty Consultants within designated doors Travel Ratio: 4 Days per week, 1 Day office/home Previous experience as an Area Sales Manager in Beauty Brand is essential In return, La Prairie/ Chantecaille offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction

eCommerce Manager – Jewellery Business - £40-55k – On Site (5 days, Farringdon) About the Company We’re looking for an eCommerce Manager (b2c) to join a well-established B2B wholesale jewellery business with over 30 years of experience supplying high-quality diamonds, gold, silver, and gemstones to the trade. Renowned for exceptional service, extensive stock, and next-day delivery, the company is now expanding its digital presence and has launched a bespoke eCommerce website late last year. The Role We are seeking an Ecommerce Manager to help grow and manage the new online store while supporting the broader digital strategy. This is a hands-on opportunity to lead online marketing, optimise the customer experience, and drive sales in a business traditionally focused on wholesale. Key Responsibilities • Manage and optimise the ecommerce website, ensuring smooth functionality and a compelling customer journey, • Lead digital marketing initiatives including SEO, paid campaigns, and email marketing in collaboration with external agencies, • Track and report on website performance, conversion rates, and ROI, • Coordinate with operations to ensure efficient order fulfilment and inventory management, • Identify opportunities to grow online revenue while maintaining cost efficiency Key Experience • 2+ years in ecommerce, digital marketing, or online sales, within B2C. Luxury retail is a plus, but not essential., • Hands-on experience with website management and marketing platforms, • Knowledge of SEO, paid advertising, and analytics tools, • Strong understanding of customer experience, conversion optimisation, and online merchandising, • Ability to work independently and collaborate with external agencies

Sales Manager - Luxury Drinks & Gifting Location: London Contract Type: Permanent Office Based Salary: £40,000 + 2% of sales Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities • Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients, • Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London, • Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions, • Plan customer meetings and sales calls in advance, managing your calendar effectively, • Create best-in-class proposals and presentations using PowerPoint tailored to client needs, • Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+, • Deliver a minimum of 12 new hospitality clients annually, • Maintain accurate business records on the CRM system and complete monthly sales reports, • Represent the organisation at industry conferences, meetings and events as required, • Deliver all personal business objectives set by the Head of Sales Requirements Essential: • Bachelor's degree in business, marketing or related field, • Minimum 5 years' experience in business development or account management, • Strong communication skills, both written and verbal, • Proficiency in Word, Excel, Outlook and PowerPoint, • Excellent organisational skills and ability to multi-task under pressure, • Budget management experience, • Ability to work effectively with senior management internally and GMs/Directors externally, • London resident with good transport access to Farringdon, • UK Settled Status Advantageous: • Experience working for a luxury FMCG brand, • Background in premium hospitality or customer-facing roles, • Experience selling premium products into 4 and 5-star London hotels, • Tender management and contract negotiation experience, • SME enterprise experience, • Knowledge of European languages (Italian or French) Benefits • Competitive salary of £40,000 - £45,000 + 2.5% sales uncapped, • Pension scheme with Scottish Widows, • Private healthcare with Vitality (after one year's service), • Life assurance scheme offering 4x salary, • Complimentary annual eye tests and optical care, • Bike to work scheme, • Access to Perkbox benefits app with exclusive staff discounts, • Welcome gift reflecting the company's product range, • Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to

Pyou UK, an International Recruitment Agency, is delighted to partner with a prestigious Spanish prime footwear brand, to recruit a motivated and customer-focused Store Manager. We are looking for an experienced and driven Store Manager to lead the boutique, internationally recognised for its innovative and stylish footwear – renowned for signature, comfort, creativity, and distinctive design. This is a fantastic opportunity for someone with a strong background in premium retail, a passion for footwear, and proven ability to drive results. Key Responsibilities: • Lead, motivate, and inspire the store team to deliver exceptional client experiences., • Achieve and exceed KPIs and sales targets, taking proactive measures when performance requires adjustment., • Personally engage in sales on the shop floor, delivering outstanding service and developing long-term client relationships., • Monitor store performance, analyse results, and implement strategies to increase traffic, conversion, and average transaction value., • Ensure the store reflects the brand identity through excellent visual merchandising and operational standards., • Recruit, train, and develop team members to build a high-performing sales culture., • Collaborate with HQ and regional management to report on performance and implement business initiatives. Requirements: • Minimum 3–8 years of experience as a Store Manager in luxury/premium retail., • Strong knowledge of KPIs, sales reporting, and performance management., • Excellent leadership and team management skills, with the ability to coach and inspire., • A natural salesperson with exceptional communication and clienteling skills., • Organised, analytical, and proactive in identifying business opportunities. We Offer: • A competitive salary and performance-based incentives., • The opportunity to represent a prestigious brand with international recognition., • Career development within a growing and dynamic company. Location: London, UK Are you interested in this position? Please proceed with your application here or send us your CV to In accordance with the Employment Rights Act 1996, the Equality Act 2010, and other applicable UK employment legislation, this offer is addressed to anyone, without discrimination based on gender, age, nationality, disability, religion or belief, sexual orientation, or any other protected characteristic. Please read carefully the privacy policy available on our website () and include in your CV the authorization to process your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Do not include data belonging to special categories (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a person, health data, or sexual orientation). We remind you that Pyou does not require, in the first phase of application submission, the sending of identification documents or other bureaucratic paperwork (e.g., personal information, data, or codes related to payment systems), and our ads always display an email address for receiving applications with one of the following company domains: @pyou.uk / @lavoropiu.it We advise you to pay special attention to any communication that appears to be linked to our brand and requests scanned documents to participate in selection processes and/or interviews, especially if using email addresses with domains other than those mentioned above. In case of doubt, contact us through one of our official channels to obtain all necessary information.

Women’s RTW & Accessories – New Opening at Harrods Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines. Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience. Key Responsibilities: Commercial & Sales Performance: • Drive store sales performance to achieve and exceed sales targets and KPIs, • Monitor and analyze business results, defining action plans to optimize performance, • Actively contribute to sales activities and high-level client engagement, • Recruit, train, coach, and motivate the sales team in line with Brand standards, • Lead by example on the sales floor, fostering a high-performance and service-oriented culture, • Manage staff scheduling, planning, attendance validation, and performance reviews, • Ensure smooth daily operations of the boutique, including opening and closing procedures, • Oversee cash operations, tax-free processes, invoicing, and administrative activities, • Manage budgets, reporting, and operational costs, • Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines, • Ensure full compliance with visual merchandising, product presentation, and service standards, • Manage relationships with suppliers and oversee routine and extraordinary maintenance activities, • Ensure all operational processes are aligned with internal, legal, and security requirements Requirements: • Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods, • Strong background in Women’s Ready-to-Wear and Accessories, • Excellent knowledge of English, • Strong leadership, people management, and coaching skills, • Solid commercial acumen and results-driven mindset, • Proven experience in clienteling, CRM, and VIC management, • High level of organization, precision, and attention to detail, • Flexibility, availability, dynamism, and proactive attitude, • Proficiency in Microsoft Office Working hours: full-time, 5 days per week including weekends and holidays Workplace: London Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Assistant Manager – Flagship Sloane Street THE BRAND Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. OVERVIEW We are delighted to be recruiting for an Assistant Manager to support our flagship Sloane Street store the centre of the Anya Hindmarch retail experience. As Assistant Manager, you will work closely with the General Retail Manager to drive commercial performance, deliver exceptional customer service, uphold impeccable brand standards and inspire the team to create a warm, memorable experience for every guest. You will play a hands-on leadership role on the shop floor, coaching selling behaviours, supporting daily operations, and contributing to a positive, high-performance culture. While your primary base is our flagship Sloane Street store, you may also be required to support our other Mainline locations including Collection, Labelled, Anya Life, and the Village Hall to ensure consistency, coverage, and operational excellence across the wider estate. This role is ideal for a passionate retail leader who thrives in luxury environments, enjoys developing people, and is committed to delivering a world-class customer journey. KEY RESPONSIBILITIES Sales & Commercial Performance • Support the General Retail Manager in delivering monthly sales targets and key KPIs., • Analyse daily and weekly performance to identify opportunities and support action plans., • Drive commercial results through strong product knowledge, conversion focus, and proactive selling., • Contribute insights for trade meetings and support weekly performance reviews. Customer Experience Excellence • Champion exceptional, personalised service in line with the Anya Hindmarch selling ceremony., • Ensure a consistent, luxury customer journey across all touchpoints., • Support coaching on high-quality customer engagement, data capture, follow-up and clienteling., • Assist with complex customer queries and escalations where needed., • Support the promotion of the Village Hall Pop ups & Anya Café to enhance the overall guest experience., • Participate in hosting brand tours, VIP visits and partner introductions. Team Leadership & Development • Inspire, coach and motivate the Sloane Street team to deliver exceptional performance., • Support the onboarding and training of new team members., • Deliver daily floor coaching to reinforce service behaviours and product knowledge., • Celebrate team achievements and identify areas for development., • Support monthly one-to-ones and performance-related discussions with the General Retail Manager., • Role-model grooming, professionalism, communication and brand behaviours. Operational Excellence • Ensure daily store operations run smoothly, efficiently and in line with company standards., • Support opening/closing routines and end-of-day procedures, including cash handling accuracy., • Maintain excellent stockroom organisation and ensure product availability., • Assist with stock counts, ticketing accuracy and stock integrity., • Support team compliance with health & safety, operational policies and loss prevention., • Help ensure absence reporting, return-to-work forms and operational documentation are accurate., • Assist with till training, ShipStation tasks and operational rollouts when required. Visual Merchandising & Brand Standards • Maintain an impeccable level of product presentation and store environment., • Support VM execution and ensure guidelines are followed consistently., • Ensure high housekeeping standards across both front and back of house., • Uphold brand policies including mobile phone rules, professional etiquette, and customer-interaction standards., • Contribute to maintaining the visual appeal of the Sloane Street exterior and the wider Anya Village. Cross-Store Support • Provide support to other Mainline stores Collection, Labelled, Anya Life and Village Hall where required., • Assist with consistency of service, standards, training and operational rhythm across the estate., • Build collaborative relationships with other store teams, Bespoke, Café, Operations and Logistics. WHAT YOU NEED TO SUCCEED • Experience in a luxury or premium retail leadership role (Supervisor/Assistant Manager level)., • A strong customer-service mindset with the ability to deliver high-touch experiences., • Commercially aware, KPI-confident and results-driven., • A warm, engaging communicator with excellent interpersonal skills., • Highly organised, detail-oriented and comfortable in a fast-paced flagship environment., • Positive, solutions-focused and calm under pressure., • A collaborative team player with energy, credibility and a natural sense of humour. Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup and skincare designed to not only magnify but also improve skin day by day. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur. Role : The US National Account Manager is fully responsible for the commercial and operational management of key strategic retailers, especially QVC. You will: • Own sell-in and sell-out performance across the US, • Build and drive Joint Business Plans with strategic accounts, • Monitor market trends and competitor activity to guide decision-making, • Lead the full 360° account operations: product launches, forecasts, stock tracking, promotions, and more, • Build strong, trust-based relationships with key retail buyers and partners, • Oversee and optimise trade investments, • Deliver and report on sales KPIs, forecasts, and ROI across all accounts, • Ensure tight internal coordination between Sales, Supply Chain, Marketing & Digital teams You are : • Experienced in managing premium beauty, lifestyle or skincare retail accounts - experience with QVC., • Skilled in both commercial strategy and operational detail, • Able to navigate multiple stakeholders in a fast-paced, international setup, • Strong with numbers, insights, and data-led business planning, • A clear communicator, structured, responsive, and confident Salary : 40/45K

Mode Search is supporting a luxury jewellery brand in the search for a Deputy Store Manager to join its boutique on New Bond Street. This is an opportunity to join a refined, client-focused environment where the emphasis is on building long-term relationships with a discerning international clientele and delivering a highly personalised luxury experience. This full-time position is based in the brand’s New Bond Street boutique, The role reports to the Head of Retail, who supports the day-to-day running of the store while also overseeing another location. The successful candidate will play a key role in supporting the leadership of the store and will oversee operations in the Head of Retail’s absence. The Role • Support the Head of Retail in the day-to-day management and performance of the New Bond Street boutique, • Drive sales performance through exceptional client service and strong clientelling practices, • Build and nurture relationships with VIP and high-net-worth clients, both local and international, • Lead, motivate, and support the development of the sales team to maintain the highest service standards, • Maintain operational excellence, including stock control, security procedures, and boutique standards, • Ensure visual merchandising and overall presentation of the boutique reflect luxury brand standards, • Assist with private appointments, exclusive events, and tailored client experiences, • Take responsibility for overseeing the boutique in the absence of the Head of Retail Requirements • Previous experience within a high-profile or flagship luxury boutique environment, ideally within jewellery or luxury fashion, • Comfortable working in a quieter boutique environment with a focus on long-term client relationships rather than high footfall sales, • Strong clientelling skills and experience building a loyal client base, • Proven ability to support and lead a sales team within a luxury retail setting, • Highly professional with excellent communication and interpersonal skills, • Strong attention to detail and commercial awareness

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

eCommerce Manager London | 4 days in-office £60,000+ Strong Shopify experience required We’re partnering with a premium, design-led consumer brand that has built a loyal customer base in the UK and continues to grow internationally. With a strong focus on quality, brand storytelling, and customer experience, the business is investing heavily in its digital channels to accelerate DTC growth. A bit about the role • Own and optimise the DTC eCommerce platform, with a primary focus on the brand website, • Lead site trading, merchandising and product visibility to maximise conversion and revenue, • Oversee ongoing site development, CRO and UX testing to improve performance, • Manage integrations, platform enhancements, migrations and new digital initiatives, • Track and report on performance across KPIs including conversion, SEO, site speed and engagement, • Own website content including product pages, launches, landing pages and promotions, • Manage agency partners and budgets, ensuring delivery supports both commercial targets and brand standards A bit about you • Solid experience in eCommerce retail, ideally within a premium or luxury environment, • Confident, hands-on Shopify expert with strong CMS and analytics experience, • Comfortable working across omnichannel journeys, linking digital and offline experiences, • Data-driven, with strong analytical skills around traffic, conversion and performance, • Proactive and commercially minded, with a passion for digital innovation, • Strong understanding of digital marketing fundamentals (SEO, CRO, PPC, paid social), • Clear communicator, comfortable working with senior stakeholders and external partners, • International experience is a bonus, but not essential

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Prestige Wine Sales Manager - Award Winning Wine Importer - London - Up to £55,000k plus commission and travel I am excited to be partnered with a leading independent wine importer and distributor which has been a regular in the Harpers Best Drink Supplier for a number of years. This business with almost 10 years in the industry has a well-known and highly regarded portfolio of producers covering a number of exciting locations. We are looking for a Prestige Wine Sales Manager who has extensive experience working with premium producers and suppliers across the On-Trade. With a predominant Italian portfolio, this role will focus on the high end, prestige and luxury market working with some exceptional wines. The Prestige Wine Sales Manager will be responsible for developing relationships with sommeliers, venue management and directors. Candidates from a wine sales background will be preferred with experience working across the London On-Trade! Company Benefits: • Competitive salary with performance-based bonuses and commission, • Travel included along with a wine budget., • Opportunity to work with a unique portfolio of globally sourced wines, • Collaborative, passionate, and supportive work environment Your role as the Sales Manager will include: • Drive business growth by increasing sales volumes and securing new business within the Prestige & Luxury on-trade sector, with a focus on top 50 bars and restaurants., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships., • Establish long standing communications with key sommeliers across London., • Develop and execute tailored sales strategies to meet customer needs and company objectives., • Collaborate with our team to understand and communicate the unique stories of our wine selections, • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Represent our brand at tastings, events, and industry gatherings Have you achieved any of the following: • A proven track record in sales working in the Fine Wine sector, along with experience managing accounts and sommelier relationships., • A strong network of contacts in high-end bars and restaurants, • Deep knowledge and passion for global wines, with an understanding of unique and artisanal wine categories., • The ability to sell wine and have a track record in negotiations and pricing., • Exceptional communication and relationship-building skills, • WSET level 3 minimum If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around the overdose of a single natural ingredient. With short, direct, and radical formulations, the sillage is immediate and long-lasting, the signature vibrant, and the experience irresistibly comforting. All creations are signed by our co-founder and perfumer Aurélien Guichard, who cultivates his own ingredients – Centifolia Rose, tuberose, and lavandin – exclusively for MATIERE PREMIERE in the Grasse region. The Role As Business Manager at Harrods, you embody the House within one of the world’s most prestigious retail destinations. You are both a commercial driver and the guardian of our brand image, ensuring excellence at every touchpoint. Commercial Leadership & Performance • Lead the counter with ambition, elevating performance to consistently exceed targets., • Monitor, analyze, and interpret KPIs to implement strategic action plans., • Drive sell-out through strong floor presence and elevated client engagement., • Deliver a refined, highly personalized luxury experience aligned with House standards., • Champion storytelling and convey the singularity of our raw materials and craftsmanship., • Recruit, develop, and inspire a high-performing team., • Provide ongoing coaching to cultivate product expertise and service excellence., • Build strong, collaborative relationships with Selfridges management and teams., • Oversee stock management, replenishment, and operational excellence., • Ensure seamless execution of retail initiatives and brand activations. What We Offer • A strategic leadership role representing MATIERE PREMIERE at Harrods., • The privilege of embodying a contemporary, fast-growing fragrance House rooted in craftsmanship and authenticity., • A dynamic, entrepreneurial environment where excellence and creativity converge., • Ongoing training and development to cultivate your expertise and leadership. MATIERE PREMIERE is committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified candidates who wish to contribute to the continued elevation of the House.

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around the overdose of a single natural ingredient. With short, direct, and radical formulations, the sillage is immediate and long-lasting, the signature vibrant, and the experience irresistibly comforting. All creations are signed by our co-founder and perfumer Aurélien Guichard, who cultivates his own ingredients – Centifolia Rose, tuberose, and lavandin – exclusively for MATIERE PREMIERE in the Grasse region. The Role As Business Manager at Harrods, you embody the House within one of the world’s most prestigious retail destinations. You are both a commercial driver and the guardian of our brand image, ensuring excellence at every touchpoint. Commercial Leadership & Performance • Lead the counter with ambition, elevating performance to consistently exceed targets., • Monitor, analyze, and interpret KPIs to implement strategic action plans., • Drive sell-out through strong floor presence and elevated client engagement., • Deliver a refined, highly personalized luxury experience aligned with House standards., • Champion storytelling and convey the singularity of our raw materials and craftsmanship., • Recruit, develop, and inspire a high-performing team., • Provide ongoing coaching to cultivate product expertise and service excellence., • Build strong, collaborative relationships with Selfridges management and teams., • Oversee stock management, replenishment, and operational excellence., • Ensure seamless execution of retail initiatives and brand activations. What We Offer • A strategic leadership role representing MATIERE PREMIERE at Harrods., • The privilege of embodying a contemporary, fast-growing fragrance House rooted in craftsmanship and authenticity., • A dynamic, entrepreneurial environment where excellence and creativity converge., • Ongoing training and development to cultivate your expertise and leadership. MATIERE PREMIERE is committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified candidates who wish to contribute to the continued elevation of the House.

The Design Showroom Ltd are seeking a polished and experienced to lead our showroom with confidence, creativity, and refined sales leadership. This role is ideal for a professional who understands the art of luxury service, values design excellence, and thrives in a high-touch, relationship-driven environment. The Opportunity As The Design Showroom Sales Manager, you will be the steward of our showroom experience. You will guide a talented sales team, cultivate meaningful relationships with interior designers, architects, and discerning clients, and ensure every interaction reflects our commitment to craftsmanship, quality, and elevated design. You will balance strategic sales leadership with hands-on client engagement, overseeing bespoke and high-value projects from initial consultation through final delivery. Key Responsibilities • Lead, mentor, and inspire a design-focused showroom sales team, • Social media marketing and SEO experience a must, • Curate an exceptional, personalized client experience aligned with luxury retail standards, • Drive revenue growth through consultative, relationship-based selling, • Build and nurture long-term partnerships with interior designers, architects, and trade professionals, • Oversee custom, made-to-order, and specification-driven sales with precision and care, • Manage showroom operations, scheduling, and performance metrics, • Partner with marketing on exclusive events, designer outreach, and visual storytelling, • Maintain impeccable showroom presentation and visual merchandising standards, • Resolve client concerns with discretion, professionalism, and thoughtful solutions Qualifications • 3+ years of sales leadership experience in luxury retail, interior design showrooms, or high-end home products, • Proven success selling premium or custom products, • Strong design sensibility and understanding of materials, finishes, and aesthetics, • Exceptional communication, leadership, and relationship-building skills, • Experience working with designers, trade partners, or luxury clientele, • Proficiency with CRM systems, POS platforms, and sales analytics Preferred Background • Interior design, architecture, or related education or experience, • Experience in furniture, kitchen & bath, lighting, tile, or luxury home furnishings, • Visual merchandising or showroom curation expertise Why Join Us • Competitive compensation with performance incentives, • A refined, design-forward showroom environment, • Opportunity to work with premium products and discerning clientele, • A collaborative culture that values creativity, craftsmanship, and excellence Apply If you are a sales leader with an eye for design and a passion for delivering exceptional experiences, we invite you to apply. Keywords: Design Showroom Sales Manager, Luxury Retail Manager, Interior Design Sales, Boutique Showroom Manager, High-End Retail Jobs, Luxury Home Products Sales, Interior Design Leadership, Trade Sales Manager

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Sales Manager, Kid's Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

JOB TITLE Sales Associate ROLE TYPE - Full Time Permanent contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

Job Title: Brand Manager – Victoria Beckham Concession, Selfridges Role Summary The Brand Manager is responsible for leading the Victoria Beckham concession within Selfridges, ensuring an elevated client experience, driving sales performance, and representing the brand with excellence. This role oversees day-to-day operations, leads and develops the sales team, maintains impeccable brand standards, and acts as the key link between the concession, head office, and the wider retail business. As the Brand Manager, you will embody the Victoria Beckham brand values, deliver outstanding service, and ensure the concession consistently exceeds expectations in both commercial results and client experience. Key Responsibilities Leadership & Team Management • Lead, inspire, and motivate the concession team to achieve sales targets and KPIs., • Coach and develop team members through regular feedback, training, and performance reviews., • Foster a positive, high-performance culture rooted in teamwork, accountability, and brand excellence., • Oversee recruitment, onboarding, and ongoing development of the concession team., • Manage daily team scheduling, floor coverage, and shift planning. Client Experience & Clienteling • Ensure the highest standards of luxury customer service across the concession., • Support the team in building and maintaining a strong client book through personalised outreach and relationship building., • Handle high-profile clients and complex customer situations with professionalism and tact., • Collaborate with the marketing and retail teams on clienteling initiatives, events, and in-store experiences. Commercial Performance • Drive commercial results by analysing sales performance, conversion, ATV, UPT, and wider KPIs., • Identify trading opportunities and implement strategies to maximise business potential., • Monitor inventory levels, stock movement, and product performance, escalating issues where necessary., • Ensure timely execution of product launches, campaigns, and promotional activity. Operations & Visual Merchandising • Maintain exceptional visual presentation standards in line with Victoria Beckham brand guidelines., • Ensure all operational procedures are adhered to, including stock controls, delivery processes, and cash handling., • Oversee stocktake preparation and execution., • Ensure a safe, clean, and well-maintained concession environment. Brand Representation & Communication • Act as a brand ambassador, consistently reflecting the Victoria Beckham aesthetic, values, and tone., • Build strong relationships with Selfridges management and store teams., • Provide regular feedback to head office on product trends, client insights, opportunities, and challenges., • Ensure clear communication between the concession team and the broader retail network. Skills & Experience Essential • Previous experience in a management or senior sales role within luxury fashion retail., • Strong leadership skills with proven experience motivating and developing a team., • Excellent clienteling skills and a deep understanding of luxury customer expectations., • Commercial acumen with the ability to analyse data, identify opportunities, and drive performance., • Strong communication, organisational, and problem-solving abilities. Desirable • Experience managing a concession or standalone boutique., • Previous experience working with Selfridges or a similar luxury department store environment., • Multilingual skills., • Strong knowledge of RTW, luxury styling, and high-end fashion trends.

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

Job Title: Travel Retail UK Manager Location: London, United Kingdom Contract Type: Permanent, Full‑Time About the Role As part of the Travel Retail team, you will support the execution of commercial and brand strategies across key UK & Ireland travel retail accounts, ensuring operational excellence and strong brand representation in a highly competitive luxury environment. Working closely with Sales, Trade Marketing, Marketing, Supply Chain, Finance, and external partners (Avolta/Dufry, Lagardère, Aerianta, airport authorities), you will contribute to driving sell-out performance, delivering flawless launches and activations, and supporting staffing excellence across the UK travel retail network. This role is ideal for a highly organized, solutions-oriented professional with a strong interest in luxury and niche fragrances, and a desire to develop a long-term career in Travel Retail. Support the day-to-day commercial operations for UK Travel Retail accounts Manage order processing, delivery tracking, stock allocations, and replenishment in coordination with Supply Chain and Logistics Liaise with retail partners to collect forecasts, orders, sell-out data, and stock positions Maintain and update customer, product, pricing, and assortment databases Prepare and consolidate sales reports, dashboards, and ad-hoc analyses for internal stakeholders Act as a key point of contact for store teams, Beauty Consultants, and Ambassadors Manage all staffing elements, including: • Recruitment and onboarding of Beauty Consultants, • Training coordination (brand, product, and service excellence), • Scheduling and coverage optimization, • Performance tracking and qualitative feedback, • Coordination with HR and external staffing agencies, • Ensure optimal in-store presence aligned with commercial priorities and traffic peaks Coordinate with Trade Marketing and Visual Merchandising teams to: Coordination with our retail team to Implement planograms, gondolas, pop-ups Ensure consistent execution of brand guidelines and VM standards Liaise with retailers and airport stakeholders to secure visibility and premium locations Support the planning and execution of POS animations, key commercial events, and seasonal activations Manage POSM, testers, GWPs, uniforms, and visibility assets, including stock tracking and allocation Conduct store visits to ensure execution excellence and identify improvement opportunities Budget, Forecasting & Performance Support sales forecasting for sellable products, testers, POSM, and GWPs Assist in tracking budgets related to trade marketing, staffing, and operational expenses Coordinate invoice processing and financial follow-up with Finance and external partners Contribute to performance reviews by analyzing sell-in, sell-out, productivity, and ROI of activations Ensure clear, structured, and timely communication on priorities, timelines, and execution status Support senior sales management with presentations, business reviews, and strategic initiatives Proactively identify risks and opportunities, proposing solutions to improve efficiency and performance Highly organized, detail-oriented, and execution-driven Commercial mindset with the ability to analyze data and translate insights into action Comfortable working in a fast-paced, matrixed, and international environment Passion for luxury, niche fragrances, and brand storytelling Hands-on, agile, and solution-focused attitude • Profile & Experience 2 - 5 years’ experience in sales coordination, area management support, trade marketing, or travel retail operations Previous experience in beauty, fragrance, luxury, or premium FMCG is strongly preferred Exposure to Travel Retail environments (airports, duty free, or selective retail) is a strong advantage Proficient in Microsoft Office, particularly Excel and PowerPoint; experience with CRM and sales reporting tools preferred French language is a plus Willingness to travel within the UK & Ireland as required

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living. As we expand into central London, we are seeking an exceptional Store Manager to lead our store and deliver an outstanding brand experience to our clients. This is a unique opportunity to play a key role in the growth of a heritage brand and to be part of something truly special. About the role We are recruiting a Full-Time Store Manager for our new central London store. Candidates must have a minimum of 1 years’ experience in store management, ideally within a luxury or premium retail environment. Applications without the above experience will not be considered. As Store Manager, you will act as a brand ambassador, leading your team to deliver exceptional client experiences while driving performance and maintaining the highest standards of presentation and service within the store. About You We are looking for an inspiring leader who embodies the values of luxury retail and takes pride in delivering exceptional service. You will demonstrate: • Strong leadership and team development skills, • A natural ability to build rapport and motivate others, • A genuine passion for delivering exceptional client experiences, • Excellent communication and interpersonal skills, • Confidence working within a fast-paced, client-focused environment, • The ability to set clear objectives and delegate effectively, • Initiative and creativity in driving performance and enhancing the client journey Key Responsibilities • Lead and inspire the team to deliver an exceptional level of client service, • Act as a brand ambassador, representing Kiltane’s heritage, craftsmanship and values, • Drive sales performance and ensure the team consistently achieves targets, • Maintain impeccable standards of visual presentation across the store and back-of-house areas, • Ensure the shop floor is fully stocked and beautifully presented at all times, • Oversee daily store operations including opening and closing procedures, • Foster a collaborative and high-performance team culture What We Offer • Full-time, permanent employment (subject to a 3-month probation period), • Competitive salary, • 28 days annual leave plus 1 public holiday (25th December), • Employee Discount, • Ongoing training and development Unfortunately, due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now! Recommendations: English level required Job Types: Full-time, Permanent Benefits: • Relocation assistance, • Store discount Schedule: • Day shift, • Monday to Sunday Work Location: In person

National Account Manager – Luxury Beauty A leading luxury beauty brand portfolio is looking for a National Account Manager to drive growth across key UK retail accounts. Ideal for someone who understands premium brand positioning and high-end retail partnerships. £55,000 – £60,000 + c.10% bonus + excellent benefits Hybrid – 2 days office / 3 days WFH Near Kingston upon Thames | Permanent | 37.5 hours We’re working with a highly regarded luxury beauty business whose brands are stocked by leading retailers and department stores across the UK. They are now looking for an experienced National Account Manager to manage key retail partnerships and deliver continued growth across a portfolio of premium brands. The role You will take responsibility for developing and delivering retailer strategies while driving both sell-in and sell-out performance across key accounts. Responsibilities include: • Developing long-term account strategies aligned to brand growth plans, • Delivering annual retailer business plans to achieve above-market growth, • Managing relationships with department stores, fashion retailers and e-commerce partners, • Leading commercial negotiations including trading terms and promotions, • Delivering trade activation plans to support launches and core brand pillars, • Monitoring performance and identifying growth opportunities, • Working closely with brand, retail, VM, finance and supply teams, • Managing forecasting, stock planning and launch timelines About you You’ll bring strong commercial capability along with the ability to build influential retail partnerships. You will likely have: • 5+ years’ experience in National Account Management, • Background in beauty, fragrance, skincare or other luxury / premium consumer brands, • Experience managing major UK retailers, • Strong negotiation and influencing skills, • Excellent commercial awareness and analytical capability, • Confident presentation and stakeholder management skills Luxury beauty experience is highly desirable, though candidates representing premium or high-end goods will also be considered. If you’d like to find out more, feel free to apply or message me directly for a confidential conversation.

Position Summary The Harrods Sales Advisor is responsible for delivering an exceptional, design-led customer experience within a luxury retail environment, fully aligned with the standards of the brand and the prestige of the Harrods setting. They combine deep product knowledge, refined sales capability, and a passion for contemporary design to build long‑term client relationships and drive commercial performance. Key Responsibilities Client engagement & sales excellence: • Welcome customers and provide exceptional hospitality;, • Conduct needs analysis to understand aesthetic and functional requirements;, • Offer personalised, design‑consultative sales support;, • Present craftsmanship, materials, and brand heritage with confidence;, • Build a long‑term client book including private and trade clients. Sales performance & pipeline management: • Achieve and exceed monthly and annual sales targets;, • Maintain accurate sales forecasts and follow‑up pipelines;, • Build and maintain a sales pipeline, creation through to close and after sale. Store & brand experience: • Maintain impeccable store and visual merchandising standards;, • Ensure displays embody brand identity and presentation quality. Operational & administrative responsibilities: • Process orders and payments accurately;, • Coordinate delivery, custom orders, and after‑sales support;, • Resolve customer issues professionally and promptly. Brand representation & growth: • Attend brand events and training;, • Support the Harrods Concession Manager in implementing sales initiatives that increase sales performance and improve the customer experience;, • Act as an ambassador of contemporary design and craftsmanship. Required Experience & Qualifications • Degree in Interior Design, Architecture, or related field preferred;, • Minimum 2 years’ experience in luxury furniture or design retail;, • Experience with trade clients desirable;, • Strong English skills; an additional language is an advantage. Skills & Attributes Technical: • Understanding of materials, finishes, craftsmanship, and design history;, • CRM, POS, and quoting tool familiarity. Soft skills: • Highly customer‑focused and adaptive;, • Strong communication and persuasive storytelling skills;, • Target‑driven, organised, and composed under pressure. Work Environment • Luxury store environment (e.g., within a premium department store);, • Weekend and evening availability required;, • Willing to work in any London Retail location. Work location: London, UK Our company is an equal opportunity employer. Interested candidates can send their CV with authorization for EU 2016/679 (GDPR).

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: • Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations., • Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth., • Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events., • Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results., • Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams., • Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence., • Significant experience within luxury watches and jewellery, ideally gained in a boutique environment., • Strong operational and leadership skills, with a proven ability to manage established and high-performing teams., • Deep understanding of CRM systems and a passion for delivering an outstanding client experience., • Open-minded, flexible, and confident in driving change within a heritage-driven business., • Exceptional communication, coaching, and team development skills., • Commercially astute with a strong focus on clientelling, sales performance, and boutique standards., • Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Mode Search is partnering with a globally recognised luxury fashion house to appoint a Store Director for one of its most prestigious London flagships. This is a rare opportunity to lead a high-profile boutique for a Maison renowned for its distinctive design codes, exceptional craftsmanship and contemporary vision across ready-to-wear, accessories and fine leather goods. We are seeking a commercially astute and people-focused leader with a proven track record in luxury retail. The successful candidate will combine operational excellence with elevated clientelling expertise, driving performance while cultivating an exceptional in-store culture and client experience. This role offers the opportunity to shape a flagship environment, inspire a high-performing team and act as a true brand ambassador within the London luxury landscape. The Role • Ensure company policies, operational standards and procedures are clearly communicated, understood and consistently implemented, proposing improvement actions where relevant., • Take accountability, alongside Store Support, for health and safety management within the store., • Oversee loss prevention, asset protection and risk management., • Ensure the team is fully trained and compliant with company systems relating to point of sale, cash handling and stock loss control., • Identify, recruit and develop talent, working closely with HR to secure robust succession plans., • Lead, motivate and empower the team to drive commercial performance, fostering a positive and high-performing work environment., • Take an active role in recruitment, training, evaluation and ongoing development of team members., • Drive a strong commercial mindset, consistently identifying opportunities to add value and increase profitability., • Establish and champion a client-centric culture to ensure exceptional service standards and strong client retention., • Act as a brand ambassador within the local market, proactively representing the house externally., • Monitor market trends and competitor activity to inform strategy and maximise opportunities., • Lead and support both sales and operations teams to meet and exceed sales plans and profitability targets., • Demonstrate inspiring leadership with strong relationship-building skills across internal and external stakeholders., • Partner with senior leadership to create and execute clear action plans to achieve and exceed sales objectives., • Champion best-in-class clientelling and service excellence to drive loyalty and long-term client value. Requirements • Proven experience as a Store Director or Senior Store Manager within a luxury fashion or accessories environment., • Strong track record of delivering and exceeding sales and profitability targets in a flagship or high-turnover boutique., • Demonstrated expertise in luxury clientelling, VIC development and CRM-driven strategies., • Exceptional leadership and people development skills, with experience managing and inspiring sizeable teams., • Strong commercial acumen with the ability to analyse performance data and translate insights into action., • Solid understanding of retail operations, compliance, stock management and loss prevention., • Confident communicator with the ability to represent the brand at the highest level., • Passion for luxury craftsmanship, service excellence and delivering elevated client experiences. Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please contact:

Mode Search are partnering with a global luxury fashion house in their search for a Made-to-Measure Manager to oversee and drive the MTM business across the region. This role sits at the intersection of client experience, commercial performance, and product expertise. The successful candidate will be responsible for coordinating and elevating the Made-to-Measure service, ensuring exceptional execution across stores while driving sales growth and operational excellence. The Role Sales & Client Management • Oversee all phases of the Made-to-Measure journey, from measurements through to final delivery, • Partner closely with retail teams to understand client needs and ensure excellence in fit, timing, and service, • Conduct in-store and private fittings for high-value clients, • Monitor order progress and manage administrative follow-up to ensure seamless client communication, • Identify opportunities to enhance the client experience through targeted programs and events, • Act as an ambassador for the MTM service at events and activations Business Development & Market Insight • Analyse regional sales performance and define action plans to drive growth, • Monitor competitor activity and market positioning within the bespoke / MTM landscape, • Provide feedback to headquarters teams regarding product, client expectations, and regional trends, • Support implementation of local initiatives to attract and retain high-value clientele Training & Team Development • Train and coach store teams on MTM selling techniques and service standards, • Identify development needs and tailor action plans per location, • Partner with Retail Operations to strengthen product knowledge and service expertise, • Inspire teams to adopt an entrepreneurial mindset within the MTM offering Visual & Operational Excellence • Ensure correct in-store presentation of the MTM service, • Partner with Visual teams to maintain strong visibility and service positioning, • Monitor performance targets and ensure operational standards are met Requirements • Strong experience within luxury retail, ideally with exposure to bespoke or Made-to-Measure, • Deep understanding of menswear tailoring, measurements, and garment construction, • Proven ability to drive sales performance through service excellence, • Strong analytical mindset with the ability to translate data into action plans, • Experience coaching and influencing retail teams, • Excellent client-facing skills and ambassadorial presence, • Willingness to travel regionally as required

Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values ; Innovative, Collaborative, Entrepreneurial, and Driven . These values live through the creativity of our products , the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do . Who we’re looking for… An exciting opportunity has arisen for a fixed term Maternity Cover Boutique Manager in our Icing Café and Boutiques, in Notting Hill. As a key part of our dedicated team, you will oversee the successful running of the store, making sure we meet targets and offer a great shopping experience to all our visitors. This will involve: Maternity Cover – Key Responsibilities Café & Events Operations • Oversee the day‑to‑day running of the café service and all events, including afternoon teas, hen parties, children’s parties, and birthday celebrations., • Deliver exceptional customer service and act as a role model for service standards., • Lead, motivate, and support the team to deliver an excellent customer experience., • Manage staffing rotas and ensure appropriate resourcing levels., • Drive product sales and work proactively to meet and exceed targets., • Control stock levels, manage deliveries, and maintain accurate records., • Take responsibility for all security procedures., • Ensure full compliance with Health & Safety, Food Hygiene, and Food Safety standards. You will need… • At least 2 years’ supervisory or managerial experience within a premium or luxury retail environment., • A natural ability to engage with customers and a genuine passion for delivering exceptional service., • Confidence in driving sales performance and achieving targets., • Strong communication and interpersonal skills, with the ability to build rapport effortlessly., • Flexibility to work weekends and adjust your schedule around events and shop opening hours., • A positive, proactive, and hands‑on approach to all aspects of the role., • Genuine enthusiasm for the position and for the Biscuiteers brand. Why you’ll love it here... We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.” “Great people to work with!” “People are lovely and supportive. A good company to develop your skills and grow” “The staff are lovely. Really committed to the business and everyone helps each other out.” If you are interested in this role, please apply.

Sales Manager, Ladies Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

General Manager/Commercial Director, EMEA Remote role can be based in London or Paris | Luxury Beauty | Confidential Search We are partnering with a high-growth, founder-led luxury beauty brand to appoint a Commercial Director or General Manager for EMEA to lead the next phase of regional expansion. This role is designed for a high-caliber leader with a proven track record of managing a $40M+ business and a deep mastery of the Sephora ecosystem. Initially, the focus will be on building the commercial infrastructure, leading aggressive retail openings, and optimizing field execution, with a clear trajectory toward the General Manager, EMEA position. A core focus of the role will be building and deepening the brand’s relationship with Sephora, making deep expertise and a proven track record working with Sephora across EMEA essential. Requirements: • 12 plus years of Senior commercial leadership experience in prestige/luxury beauty. Must have a documented track record of managing a business exceeding $40M in revenue with full P&L ownership., • Experience within a high-growth, founder-led, or private equity-backed environment where speed-to-market and entrepreneurial grit are required., • Deep, "insider" knowledge of the Sephora retail model (Specialty-Retail) within the EMEA region is essential., • Experience managing EMEA markets and selective distribution, • Strategic mindset with a hands-on, entrepreneurial approach to growth, • A mentor and builder of teams who has successfully managed regional successions and structural evolutions. This is a rare opportunity to join a fast-scaling prestige beauty brand with strong global momentum and play a key role in shaping its EMEA growth. For a confidential conversation, please apply via LinkedIn or message directly.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.