Manager luxury retail jobs in United Kingdom

I am delighted to be partnering with a prestigious luxury perfume brand based in London's West End who are seeking a talented HR Manager to join their growing business. Proven experience as a standalone HR Manager, ideally within luxury retail or a similar premium environment. Proficient with HR sys

We are working with a leading multi-site luxury wellness and retail brand based in London, seeking an exceptional Sales & Marketing Manager to elevate their commercial performance and brand presence.This is an exciting opportunity for a proactive, innovative individual who thrives in a premium envir

Site Manager High-End Fit-Out Projects UK Travel Description: We are hiring for our client, an established specialist interior and refurbishment contractor with a proven track record of delivering high-end luxury projects across residential, hospitality, commercial, and retail sectors.Due to their c

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening.

Loss Prevention Manager - Europe Job Title: Senior Loss Prevention Manager Location: London, UK - Canary Wharf Job Type: Full-Time, Permanent Reports To: EU Head of Operations Support About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. With over 500 physical stores and 2,300 Robo Shops across 30+ countries and regions — and online reach in more than 90 countries — POP MART continues to bring joy to fans and collectors worldwide. In Europe, POP MART has established a strong presence across key markets including the United Kingdom, France, Italy, Germany, the Netherlands, and Spain, and continues to expand into new high-potential regions. For more information, please visit ___ and our LinkedIn Career Page. What to Expect POP MART is a dynamic, fast-growing company with a diverse and multicultural team. In this role, you can expect to: • Contribute to a rapidly expanding European retail business at the intersection of art, creativity, and consumer experience, • Collaborate with passionate teams across multiple markets to deliver secure, efficient, and well-governed retail operations, • Grow professionally by leading a strategic function that directly impacts profitability, operational excellence, and customer trust Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART collectibles, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and professional development opportunities designed to build leadership, analytical, and technical skills, • Regular team events to share ideas, celebrate achievements, and connect across regions The Role and Candidate The Loss Prevention Manager will play a pivotal role in leading POP MART’s asset protection, shrinkage reduction, and security governance across its European retail operations. Reporting to the EU Head of Operations Support, you will manage a regional loss prevention executive and a small team of local loss prevention executives. This highly cross-functional position requires close collaboration with Supply Chain, Retail, HR, Compliance, and external security partners. The successful candidate will develop and execute a robust loss prevention strategy that enhances store safety, strengthens stocktake governance, and delivers measurable reductions in shrinkage across multiple European markets. Responsibilities Leadership & Team Management • Lead, coach, and develop regional and local loss prevention executives to ensure consistent, high-quality performance, • Provide strategic direction, set priorities, and ensure accountability across the Loss Prevention function, • Foster a culture of ownership, continuous improvement, and operational excellence Loss Prevention Strategy & Governance • Develop, implement, and refine a comprehensive European loss prevention strategy, • Ensure strong governance frameworks for shrinkage control, stocktake execution, and inventory accuracy, • Partner with the Head of Supply Chain to define stocktake processes, documentation, and accountability standards, • Conduct regular risk assessments and compliance audits across stores and warehouses Theft, Fraud & Shrinkage Control • Oversee investigations into internal and external theft, fraud, and operational losses, • Collaborate with law enforcement and ensure compliance with local legislation, • Design and implement anti-theft policies, training, and awareness programmes for retail teams, • Build preventative controls that minimise loss and drive a strong security culture Security, Surveillance & Technology • Oversee CCTV, EAS, alarm systems, and access control measures, • Manage third-party security vendor relationships and monitor contractual performance, • Ensure effective incident reporting and emergency response protocols, • Champion digital transformation and the adoption of advanced security and analytics tools Data, Reporting & Analytics • Analyse shrinkage KPIs to identify risk patterns, trends, and improvement opportunities, • Provide data-driven insights and strategic recommendations to senior leadership, • Leverage AI-enabled tools and predictive analytics to proactively identify operational vulnerabilities Cross-Functional Collaboration • Partner with Store Operations, HR, and Compliance to embed a strong loss prevention culture, • Support new store openings through risk assessments and security specification reviews, • Build governance frameworks and communication channels with external vendors, auditors, and regulatory bodies, • Deliver training to store leadership teams on theft deterrence and incident management Required Qualifications • Proven experience in Loss Prevention, Asset Protection, or Security Management across a multi-site retail environment, • Deep understanding of European regulations, shrinkage control, and fraud prevention practices, • Demonstrated leadership skills with experience managing and developing teams, • Strong investigative skills and proficiency with CCTV systems, EAS, and related technologies, • Excellent analytical ability to interpret data, identify trends, and implement proactive solutions, • Exceptional communication and stakeholder management skills, • Fluency in English; proficiency in another European language is highly advantageous, • Willingness to travel across Europe as needed Desirable but Not Essential • Experience in luxury, high-value goods, or FMCG retail, • Familiarity with Organised Retail Crime (ORC) and current European retail crime trends, • Professional certifications in Loss Prevention, Security Management, or Risk Analysis Your Application If the opportunity sounds interesting to you, please apply with your updated CV via “Apply Now” or email to .

MODE Search is collaborating with a global luxury retail group in their search for a Store Manager to lead one of their most high-profile locations.This is an exceptional opportunity to join a business celebrated for its iconic heritage, elevated client experience, and strong presence across the int

Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager. Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred). Support the Store M

A market-leading creative production company specialising in technical design, artwork, digital content, print, brand activation and sustainable fabrication is seeking a Production Project Manager to support bespoke luxury retail fabrication projects. You will interpret client briefs, identify the m

The Fix are looking for a a Senior Project Manager within the Retail & Installations industry. I’m partnering with a leading London-based creative studio known for delivering premium brand experiences, large installations, and standout retail environments for super high end luxury designer brands.

Experience as an Assistant Manager / Supervisor in premium or luxury retail, ideally footwear, fashion or accessories.

Retail Manager – Luxury Fine Jewellery | Hatton Garden. A leading fine-jewellery house in Hatton Garden is seeking a talented Retail Manager to oversee the daily operations of its boutiques and elevate the client experience. If you are a driven retail leader who excels in luxury environments and w

I am working with a modern, forward-thinking project and cost consultancy based in Waterloo, who are searching for a motivated and client-facing Senior Project Manager to join their growing team and drive forward the delivery of projects from Inception-Completion in the Luxury Retail and Hospitality sector. The Company that the Senior Project Manager will join: The Senior Project Manager will be joining an employee first consultancy that have a strong pipeline of projects in the Luxury Retail and Hospitality sector. The Senior Project Manager will be joining a team of 10+ Project Managers and Quantity Surveyors. The Senior Project Manager will be working closely alongside the Project Director, Associate Directors and another Senior Project Manager and will be closely monitoring / supporting a team of Junior Project Managers. The Senior Project Manager role: The Senior Project Manager will be experienced in delivering the full lifecycle of schemes which are predominantly refurbishment and fit outs of existing sites. The Senior Project Manager will build a strong relationship with internal members such as Cost Consultants to ensure that projects are being delivered on time and within budget. The Senior Project Manager will be delivering projects for well known brands with contract values ranging from £500k-£40m. You will be responsible for: Collaborating with whole Project Management team to drive schemes forward...

This role is ideal for someone passionate about luxury retail, with strong commercial awareness and a proven ability to lead and develop teams. As a Store Manager for one of our London-based stores, you will be an ambassador for Les 100 Ciels, leading the daily operations of your store.

Store Manager | Luxury Retail Boutique | Central London |. We are looking for an experienced Store Manager to lead a luxury retail boutique in the heart of Central London. The Store Manager will take full responsibility for driving commercial performance, leading and developing a high performing tea

Mode is proud to be partnering with a leading luxury watch brand seeking an experienced Senior Sales professional to join its Bond Street boutique. This is a full-time, in-store position based on Bond Street, working closely with the Boutique Manager and wider retail leadership.

Facilities Manager, Luxury Retail, London, Permanent, £46,000-£55,000. London, South East and the East of England requires a Facilities Manager to join them. The main duties of the Facilities Manager role include:.

CALLING ALL Senior (Creative led) Project Managers looking for a new exciting role! I am on the search for a Senior Project Manager (Retail & Installations) to take full ownership of complex, high-value projects that redefine retail environments. You’ll lead from concept through to flawless delivery, managing budgets, timelines, and stakeholders while ensuring exceptional standards for luxury brand experiences. (Retail & Installations) Shape unforgettable brand experiences in luxury retail spaces. • Deliver high-profile projects for world-leading luxury brands., • Join a creative studio where design meets innovation., • Clear career progression with training and development opportunities. What you’ll be doing... You’ll be the driving force behind high-impact retail installations • Lead projects from initial brief to on-site completion., • Manage budgets of £250k–£1m+, balancing creativity with commercial focus., • Oversee fabrication, construction, and logistics for UK and global rollouts., • Build strong relationships with clients, suppliers, and internal teams., • Ensure compliance with health and safety, permits, and risk assessments., • Produce clear schedules and cost reports using project management tools. What experience you’ll need to apply... • Proven experience in project management within retail design, visual merchandising, or luxury brand installations., • Strong commercial acumen and ability to manage large budgets., • In-depth knowledge of fabrication, construction, and materials., • Skilled in stakeholder management across multiple parties., • Experience with international logistics and installations., • Understanding of health and safety compliance and risk management., • Excellent communication and leadership skills., • Proficiency in project management systems. What’s next? If this sounds like your next step, click the apply button to submit your CV. For more details, reach out to the consultant managing this opportunity. APPLY HERE TODAY - Or feel free to message me on here! Emily Preen (Your Events Specialist Recruiter!) - Email -

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Office (Centre) Manager £36,000-£38,000 + discretionary bonus + competitive benefits Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services. The role A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience. Key responsibilities • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational and interior design improvements, • Lead team meetings, task delegation, and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Administer client billing and invoicing processes, • Oversee facilities and ensure health and safety compliance and respond to any building issues Candidate Profile • 3 -4 years’ relevant experience gained in office management/operations/client-facing/team management with supervisory/management experience. Ideally from luxury brands, high-end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible.

Opened by Charles Henry Harrod, an East End grocer and tea merchant, in 1834, relocating to Knightsbridge in 1849, The Harrods store is recognised globally as a symbol of excellence.Harrods is a truly iconic landmark known all over the World, welcoming visitors from all over. Today, Harrods is one of the world’s few single-site department stores, occupying a prime five-acre site along the Brompton Road. They are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and a celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, they offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. They are committed to excellence and artistry, inspired to reinvent and surprise, ensuring their position as a leader in the category. Since 2017, their Owner Qatar Investment Authority (QIA) has supported their decision to invest into the evolution of the store. From Fashion Designer rooms to extended beauty Halls, food halls and restaurants, every aspect of the store is being re-imagined to optimise the customer experience and enable Harrods to maintain their place as the masters of luxury and the experts of exceptional. Every year, over 60 million domestic and international visitors connect with them online and through their stores in Knightsbridge, Heathrow & Gatwick airports and H Beauty emporiums as they wish to experience something unique that is quintessentially British. Reporting to the Senior Engineering Manager, the Maintenance and Minor Works Manager will play a pivotal role in overseeing the maintenance, repair, and enhancement of the building fabric across the estate. They will lead a team of 13 Building Fabric Maintenance Engineers operating in a 24/7 environment, alongside specialist contractors. This role includes driving minor works projects, managing contractors, and ensuring the store’s structural elements from walls and ceilings to doors, windows, and finishes are safe, compliant, and maintained to the highest standards, upholding Harrods’ world-class environment. A key focus will be the leadership, development, and performance of the team, cultivating a high performing, engaged workforce through visible leadership, technical expertise, and continuous coaching. The successful candidate will champion best practice across planned and reactive maintenance, ensuring operational efficiency, high-quality workmanship, and a safe environment. They will also contribute to asset management planning and capital investment decisions. Key responsibilities include site inspections, defect management, H&S and regulatory compliance, budget oversight, RAMS management, and contractor performance. We are seeking a proactive, detail-oriented leader with demonstrable experience in building fabric maintenance management, building regulations, and quality standards, supported by an HNC/HND or a degree in Building, Construction Management, or Building Surveying. Experience in luxury retail or hospitality, alongside IOSH or NEBOSH certification, is highly desirable. The successful candidate will bring exceptional communication skills, remain calm under pressure, and have a proven track record of leading, motivating, and developing teams, with strong decision-making and problem-solving abilities and a commitment to continuous improvement. For a briefing discussion please contact our retained advisors Connor Humpage () and Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to to be considered. Closing date for applications is Sunday 4th January 2026. The candidate pack can be viewed at Harrods - Maintenance and Minor Works Manager The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.

HR Manager - Luxury Heritage Lifestyle House - Salary up to £65,000 About: • Luxury Heritage Fashion & Lifestyle House., • Renowned for high quality craftsmanship and excellence. About: We are seeking an experienced and commercially minded HR Manager to oversee all HR and Talent activity across our UK retail operations, including standalone stores and concessions. This role combines strategic partnership with hands-on HR delivery, ensuring we attract, develop, and retain exceptional talent that reflects our brand’s luxury standards. The HR Manager will act as the primary HR business partner for Retail Operations, Store Managers, and Concession Managers, championing a positive employee experience and driving people strategies that support business performance and brand culture within a luxury environment. Responsibilities • Own full-cycle recruitment for UK stores and concessions, from forecasting to onboarding., • Build strong talent pipelines for key store roles and seasonal hiring., • Partner with Store Managers to improve recruitment capability and interview standards., • Serve as the main HR point of contact for all UK retail stores and concessions., • Partner with Retail Operations to deliver people plans aligned with commercial priorities., • Provide coaching, guidance, and challenge to Store Managers and Area Managers on HR matters., • Support employee engagement initiatives and drive a culture of service excellence and brand values., • Lead and manage ER cases (performance, conduct, capability, grievance) end-to-end, ensuring timely, fair, and compliant outcomes., • Ensure all HR policies and processes meet UK employment legislation and brand standards., • Manage relationships with recruitment partners where applicable. Qualifications • Bachelor's degree or relevant experience, preferable CIPD Qualification or equivalent, • 5+ years' experience in Human Resources, • Experience in retail or a luxury environment, • Strong recruiting and demonstrated ability to improve talent acquisition strategies, • Demonstrated expertise training managers and employees, • Strong organisational, critical thinking and communications skills, • Attention to detail and good judgement 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok

Commercial Manager - European Luxury Projects London £55-65,000 + excellent benefits (including generous training allowance & company credit card), unique company perks & a generous bonus This is a lovely opportunity to join a truly unique client side cost and project management consultancy delivering European projects for some of the world’s most prestigious luxury retail and hospitality brands. Projects are in located in London, Paris, Monaco, Madrid, Milan, Zurich & Dusseldorf. The company deliver large refurbishment projects end to end. The projects are beautifully designed using the highest quality materials. On a day-to-day basis your role will involve: • Estimating, • Proactive Cost Management, • Site Progress Checking, • Variation Tracking, • Valuations & the Agreement of Final Accounts, • Procurement, • Cashflow & Finance Management The ideal candidate will be based in London with experience of the construction industry as a cost/commercial manager or quantity surveyor with a client side consultancy. Previous experience of the luxury projects and/or speaking a European language would be fantastic, but it's not essential. This company invest generously in up-skilling their team, in addition to training, mentoring and guidance internally, you have a generous training budget to spend on enhancing your skills, which could be attending RICS courses or learning a European language or anything else relevant. The main selling point of this role is the opportunity to travel to beautiful cities and build beautifully designed projects. You can expect to travel a few times throughout the year, the rest of your time is hybrid working. If you are ambitious and want to learn and progress, then the culture and environment of this business would really suit you. They do reviews with their staff every 3 months to ensure you are getting everything you need to feel supported and happy in your work. They also do salary reviews every 3 months, so your remuneration grows as your experience does in real time. For further details please send your CV to or contact Abby for a confidential conversation.

ASSISTANT STORE MANAGER - LUXURY FRAGRANCE BRAND Central London About: • Join an exciting, innovative luxury fragrance and body care brand launching in Central London., • Be part of a prestigious boutique offering a contemporary sensory experience., • Work within a brand that values excellence, heritage, and exceptional customer engagement. Responsibilities: • Support the Store Manager in achieving sales KPIs, including sales performance, ATV, UPT, and CRM objectives., • Deliver an exceptional customer experience, consistently meeting and exceeding luxury retail standards., • Lead, inspire, and motivate the team to achieve individual and store goals., • Oversee daily operations, ensuring the boutique is impeccably presented and managed., • Assist with stock management, visual merchandising, and operational compliance., • Collaborate with colleagues to foster a professional, high-performing team environment. Requirements: • Experience in a leadership role within premium or luxury retail., • Strong knowledge of the London market and its clientele., • Passion for luxury fragrances and high-end retail experiences., • Assertive, dynamic, and positive attitude with excellent communication skills., • Proven ability to drive sales, motivate a team, and deliver exceptional customer service., • Full-time and permanent contract. Offering: • Competitive salary of up to £35,000 annually, depending on experience and seniority., • Performance-based commission scheme + additional benefits. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Who We Are The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. The Role We are seeking an experienced and motivated Area Director to oversee the London Region, inclusive of retail and distribution operations. Reporting to the Senior Director of Retail, this leader will be responsible for driving sales, optimizing operations, cultivating community relationships, and ensuring excellence in client experience across FoundRae’s London stores. The Area Director will serve as a key ambassador of the FoundRae brand and values—leading with integrity, inspiring teams, and executing both strategic and people-focused leadership to grow the London business. This includes oversight of regional distribution operations to ensure seamless receiving, fulfillment, and delivery aligned with FoundRae’s high standards of craftsmanship and service. Key Responsibilities Finance/Commercial and Operations • Oversee sales performance across the London region, evaluating the needs and opportunities for growth, • Develop and implement short- and long-term strategies to maximize sales and client engagement, • Manage and monitor budgets, scheduling, and staffing coverage to ensure efficiency and operational excellence, • Ensure visual merchandising, inventory management, receiving, fulfillment, and store operations are consistently executed to brand standards, • Partner with fulfillment teams to maintain operational flow from receiving to final client delivery, ensuring accuracy and timeliness, • Collaborate with the Senior Director of Retail and cross-functional partners to support product launches, distribution efficiency, and retail initiatives Client Experience & Community Engagement • Elevate the in-store client journey, creating opportunities to surprise and delight clients, • Partner with store managers to design curated in-store events tailored to the London clientele, • Act as a brand ambassador in the local market, building relationships with key clients, stylists, editors, and community partners, • Develop and execute market-specific strategies to increase awareness, traffic, and engagement, • Represent FoundRae at London events, activations, and strategic partnerships, • Partner with the Senior Director to build CRM strategy for the London market, • Ensure execution of CRM and clienteling strategies in-store through follow-ups and goal setting Talent & Leadership • Lead, mentor, and inspire Store Manager, Operations Manager, and their teams to achieve business goals while upholding FoundRae values, • Partner with HR to recruit, interview, and hire top talent, building a strong pipeline for future roles, • Ensure effective onboarding and product training for all management hires in partnership with corporate team, • Provide consistent coaching, goal setting, and feedback; conduct regular touch bases and performance reviews with store and distribution leaders, • Address employee relations matters in partnership with HR, ensuring adherence to policies and fostering a culture of excellence and accountability, • Consistently spend time in stores and fulfillment operations leading and developing teams, • Champion professional development and cross-training opportunities across both retail and distribution functions Qualifications • Bachelor’s Degree preferred, • 7–10 years of retail management experience, with multi-site or regional oversight in luxury or fine jewelry strongly preferred, • Experience managing both retail and distribution/fulfillment operations, • Proven ability to lead, coach, and inspire high-performing teams in an entrepreneurial environment, • Strong financial acumen with experience managing P&L, budgets, and KPIs, • Demonstrated ability to build community engagement strategies and local partnerships, • Exceptional communication, interpersonal, and conflict-resolution skills, • Highly organized with the ability to manage multiple priorities and adapt to a dynamic environment, • Experience with POS and clienteling systems such as Shopify, Netsuite, Endear, and Gladly a plus

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury, hospitality, or client-facing environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

New Business Sales Manager – Wholesale (Cash and Carry, On Trade, Off Trade and Foodservice) Drive growth. Win new customers. Make real impact. Join one of the UK’s most dynamic premium water companies. Tŷ Nant Water produces and distributes a portfolio of leading water brands across 4 production sites in England, Scotland and Wales, including Tŷ Nant, TAU, Llanllyr Source, Decantae, Strathmore and Fonthill Spring Water. Together, these brands give Tŷ Nant one of the strongest and most versatile water portfolios in the UK. The company supplies customers across luxury hospitality, national hotel and QSR groups, wholesale and on-trade distribution, retail and forecourts, travel-catering, NHS and emergency services, utilities, private label, and major leisure, sports and arena venues. Recognised in the Sunday Times 100 50 (2025), Tŷ Nant’s rapid expansion is driven by increasing customer numbers, entry into new sectors and a commitment to delivering an exceptional customer experience. This momentum is creating significant opportunities for talented people who want to make a meaningful impact in a fast-scaling organisation. With natural sources in both England Wales and Scotland, the company manufactures across multiple formats including glass, PET, aluminium cans, aluminium bottles, Tetra Pak. We’re now hiring a New Business Sales Manager to spearhead growth and expand distribution across wholesale within the on-trade, off-trade and cash and carry sectors including key regional operators. This is a pure new-business role, mapping the market, identifying high-value operators, building strong relationships, and converting opportunities into meaningful, scalable revenue. You’ll open new routes to market, drive wider availability of the portfolio, and ensure our brands gain visibility where it matters most. The role • Own and develop the new-business cycle: sourcing, pitching and converting, • Build a strong pipeline across your customer universe, identifying gaps, trends and whitespace., • Deliver compelling brand plans that showcase the Tŷ Nant range and ensuring the correct fit by prospect type., • Negotiate commercial agreements that drive profitable, sustainable growth., • Manage the ongoing relationship with the customer looking at continuous growth and improvement, • Champion the brand externally, representing a premium British business with huge potential. About You: • Bring established relationships with key buyers and decision-makers across wholesale, cash & carry, on-trade and off-trade routes to market, with strong knowledge of how these channels operate across all formats, including key regional operators., • A natural hunter who thrives on opening doors, creating new opportunities and securing high-value wholesale listings, not simply managing existing business., • A proven track record of winning new accounts within wholesale-led sectors, ideally within drinks or a closely aligned category., • Commercially sharp, able to build persuasive, insight-driven pitches and negotiate confidently with senior wholesale stakeholders., • Resilient, energetic and motivated by targets, autonomy and rapid-growth environments. If the role and responsibilities sound like they are a fit for you – then I’d love to speak to you! The Advocate Group is a leading search and selection business providing top talent to the consumer products sector. If you’re interested in finding out more about our available opportunities or how we can help you further your career, then please contact us today. Advocate Group is the sole and exclusive talent partner for Ty Nant. All direct or third party applicants will be forwarded to Advocate Group for processing. Please get in touch with Roxy Gadd or click “Apply Now” to be considered for this vacancy. ☎ 07537163602 📩

Retail Village Supervisor An exciting opportunity has arisen within the Anya Hindmarch Village, for a Retail Supervisor. The Village consist of 6 stores on Pont street, and a flagship store on Sloane Street. The exciting and fast paced environment requires a charismatic Supervisor with a passion for retail and hospitality to ensure that every visitor to the Village or Sloane Street has an incredible customer experience. We are looking for someone who can support the General Retail Manager with wider retail projects, as well as providing support over rota-ed weekends. Since launching in 2021 the Village has been at the heart of our retail activity with the close community of neighbouring stores. Reporting to – General Retail Manager Location – SW1X Hours – 5 days a week (Monday to Sunday) THE BRAND Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly, and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ SPECIFIC DUTIES • Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the Head of Retail and General Retail Manager., • Nurture existing and develop new customer relationships through effective outreach, clienteling, communication channels, and in-person appointments., • Monitor uniform and presentation standards across the retail team, ensuring alignment with brand expectations., • Act as a brand ambassador, consistently embodying company values and setting an example for the team., • Ensure an exceptional customer experience at all times, coaching and supporting the team to uphold sales floor standards., • Maintain high back-of-house standards, ensuring stockroom organisation, product coding accuracy, and overall stock safety., • Uphold impeccable product presentation in all stores, following merchandising guidelines and collaborating closely with the VM team., • Lead and support the team through daily morning meetings, including target setting, performance updates, and clienteling focus. Monitor individual performance and provide coaching and training where needed., • Ensure the team is fully trained in till procedures and in-store operations, with a strong focus on stock integrity and accuracy., • Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels., • Assist the General Retail Manager with onboarding and training new starters., • Oversee and support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day., • Manage deliveries, stock movement, and transfers, resolving any discrepancies promptly., • Ensure the shop floor is restocked daily, including product and packaging, in preparation for trading., • Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times., • Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers., • Support additional retail projects as required, including Village Hall activations. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

Sales Manager, Award Winning Wine Importer, London - Up to £50k plus Travel I am excited to be partnered with a leading independent wine importer and distributor which has been a regular in the Harpers Best Drink Supplier for a number of years. This business with almost 10 years in the industry has a well-known and highly regarded portfolio of producers covering a number of exciting locations. Are you passionate about unique, artisanal wines and driven to grow business within premium bars and restaurants? They are seeking an experienced Sales Manager to join their boutique wine importing company. With a curated portfolio of rare, exceptional wines from around the world, they cater to discerning clients who appreciate craftsmanship and heritage. Company Benefits: • Competitive salary with performance-based bonuses and commission, • Travel included along with a wine budget., • Opportunity to work with a unique portfolio of globally sourced wines, • Collaborative, passionate, and supportive work environment Your role as the Sales Manager will include: • Drive business growth by increasing sales volumes and securing new business within the Prestige & Luxury on-trade sector (pubs, bars, restaurants)., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships., • Develop and execute tailored sales strategies to meet customer needs and company objectives., • Collaborate with our team to understand and communicate the unique stories of our wine selections, • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Represent our brand at tastings, events, and industry gatherings Have you achieved any of the following: • A proven track record in sales within the wine, spirits, or premium beverage industry, • A strong network of contacts in high-end bars and restaurants, • Deep knowledge and passion for global wines, with an understanding of unique and artisanal wine categories, • The ability to sell wine and have a track record in negotiations and pricing., • Exceptional communication and relationship-building skills If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title: Brand Manager – Victoria Beckham Concession, Harvey Nichols Role Summary The Brand Manager is responsible for leading the Victoria Beckham concession within Harvey Nichols, ensuring an elevated client experience, driving sales performance, and representing the brand with excellence. This role oversees day-to-day operations, leads and develops the sales team, maintains impeccable brand standards, and acts as the key link between the concession, head office, and the wider retail business. As the Brand Manager, you will embody the Victoria Beckham brand values, deliver outstanding service, and ensure the concession consistently exceeds expectations in both commercial results and client experience. Key Responsibilities Leadership & Team Management • Lead, inspire, and motivate the concession team to achieve sales targets and KPIs., • Coach and develop team members through regular feedback, training, and performance reviews., • Foster a positive, high-performance culture rooted in teamwork, accountability, and brand excellence., • Oversee recruitment, onboarding, and ongoing development of the concession team., • Manage daily team scheduling, floor coverage, and shift planning. Client Experience & Clienteling • Ensure the highest standards of luxury customer service across the concession., • Support the team in building and maintaining a strong client book through personalised outreach and relationship building., • Handle high-profile clients and complex customer situations with professionalism and tact., • Collaborate with the marketing and retail teams on clienteling initiatives, events, and in-store experiences. Commercial Performance • Drive commercial results by analysing sales performance, conversion, ATV, UPT, and wider KPIs., • Identify trading opportunities and implement strategies to maximise business potential., • Monitor inventory levels, stock movement, and product performance, escalating issues where necessary., • Ensure timely execution of product launches, campaigns, and promotional activity. Operations & Visual Merchandising • Maintain exceptional visual presentation standards in line with Victoria Beckham brand guidelines., • Ensure all operational procedures are adhered to, including stock controls, delivery processes, and cash handling., • Oversee stocktake preparation and execution., • Ensure a safe, clean, and well-maintained concession environment. Brand Representation & Communication • Act as a brand ambassador, consistently reflecting the Victoria Beckham aesthetic, values, and tone., • Build strong relationships with Harvey Nichols management and store teams., • Provide regular feedback to head office on product trends, client insights, opportunities, and challenges., • Ensure clear communication between the concession team and the broader retail network. Skills & Experience Essential • Previous experience in a management or senior sales role within luxury fashion retail., • Strong leadership skills with proven experience motivating and developing a team., • Excellent clienteling skills and a deep understanding of luxury customer expectations., • Commercial acumen with the ability to analyse data, identify opportunities, and drive performance., • Strong communication, organisational, and problem-solving abilities. Desirable • Experience managing a concession or standalone boutique., • Previous experience working with Harvey Nichols or a similar luxury department store environment., • Multilingual skills., • Strong knowledge of RTW, luxury styling, and high-end fashion trends.

Luxury Watch and/or Fine Jewellery - Sales Consultants Other roles: Supervisor, Assistant Manager, Boutique Manager IRD Consultancy is partnering with multiple globally renowned prestigious jewellery and watch brands to attract talents for multiple roles across Central London boutiques (Bond Street, Covent Garden, Westfield White City, Selfridges, Mayfair, Harrods and Chelsea) • Sales and Senior Sales, • Supervisors, • Assistant Managers, • Boutique Managers Profile • Proven experience in luxury retail, ideally within watches or fine jewellery., • Demonstrated ability to build authentic, long-lasting client relationships, with a strong track record of clienteling and repeat business., • Strong sales drive paired with a genuine, client-first mindset., • Passion for craftsmanship, precision, and design; enthusiasm for watchmaking* is a strong advantage., • Exceptional communication skills, emotional intelligence, and cultural awareness., • Fluent in English, with additional languages highly beneficial. Annual Basic Salary Package • Sales Consultant: £29,000 - £40,000, with attractive sales commission., • Supervisor: From £35,000-£40,000, with attractive sales commission and bonus., • Assistant Manager: £42,000–£50,000 plus bonus., • Boutique Manager: £45,000–£65,000 plus bonus. Your Journey With IRD Once we have received your expression of interest, we aim to provide you with a timely and personable recruitment process and rest assured you will receive a full support throughout your journey. Apply now by submitting your most recently updated CV, one of our Recruiter will contact you for a discussion on growing your career today.

Job Title: Transport Logistics Manager – 3 Month FTC Location: West London - Mon-Fri, 9.30am – 6pm (on-site) Salary: £55,000 per annum (pro rata for 3 months) Contract: Fixed Term Contract (3 months, starting mid-January) We are supporting a leading luxury fashion business with a short-term opportunity for a Transport Logistics Manager. This is a 2–3 month FTC, providing a great opportunity to contribute to a fast-paced, high-end supply chain environment. The Role of Transport Logistics Manager You will lead the Upstream Logistics operation, supporting the delivery of service, capacity, cost, compliance, and sustainability targets. This is a hands-on role working closely with both internal teams and 3PL partners. Key responsibilities include: • Supporting the supply chain strategy for Upstream Logistics and keeping up-to-date with industry developments., • Managing inbound shipments of raw materials, samples, and finished goods via air, sea, and road., • Coordinating documentation, quotations, and shipment tracking to ensure timely delivery and compliance., • Overseeing QC processes at the warehouse, supporting issue resolution, and monitoring KPIs., • Managing stock putaway and storage procedures, including training warehouse teams., • Supporting inventory management, including allocation across channels and accuracy of master data., • Assisting with compliance and sustainability initiatives, tracking relevant KPIs., • Contributing to planning and budgeting for upstream logistics operations. Candidate Profile for the role of Transport Logistics Manager • Extensive experience in upstream logistics, ideally within the luxury fashion or high-value retail sector., • Proven experience managing 3PL logistics operations., • Strong commercial acumen and ability to work under pressure with multiple priorities., • Experience building, developing, and managing small teams., • Excellent communication skills and confidence engaging with internal and external stakeholders., • Strong initiative, ownership, and follow-through, with a ‘can-do’ attitude., • Proficient in relevant systems and Microsoft Office. This role offers a hands-on experience in a dynamic environment with an opportunity to make a visible impact on operations.

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. The Job For our branch M-Cube UK we are looking for an experienced Technical Lead and Solution Design Manager. Leading the M-Cube UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports the sales process from a technical perspective, both pre and post sales. This position requires a solutions-driven individual with strong technical expertise and the ability to collaborate across teams and external partners. Strong management skills are crucial, with the individual being able to drive solutions, proactively seek information, manage multiple tasks and be very confident when speaking with customers / suppliers. Main responsibilities • Face to face and remotely consult with clients, current and potential, to help define their project requirements., • Manage and coordinate technical design phases to meet customer needs., • Proactively coordinate and activate resources as needed to achieve project goals., • Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and after-sales management), and Content Production (for cost analysis)., • Collaborate with the Sales team on proposals and support pitches, ensuring solutions are cost-effective, appropriately designed, and aligned with customer requirements., • Coordinate and maintain relationships between M-Cube and various stakeholders., • Design, suggest and test / implement new solutions., • Provide remote and onsite support for installations., • Produce technical documentation and manuals., • Be driven by successful results, ensuring a professional manner from initial meeting to conclusion., • Manage a small, focussed team., • Follow Product Guidelines and stay aligned with market trends, competitors, and internal strategies. Essential Skills • At least 3 years of experience working for an AV System Integrator., • Motivated, determined and confident decision-making skills., • Client communication skills, acting as a primary point of contact and representing the company professionally in meetings and on-site visits., • Ability to coordinate and maintain relationships with clients, stakeholders, and internal teams., • Strong organisational skills, with the ability to manage multiple projects simultaneously., • Expertise in digital and interactive Audio/Video Hardware and Software. Specifically, LED, LFD screens and content management systems., • Extensive experience using Microsoft Office tools, especially Excel, Word, Power Point., • Infrastructure Knowledge, basics of networking (LAN/WAN, VPNs, Firewalls)., • Fundamental Understanding of Mechanical and Electrical engineering., • Small Scale Audio Design and Commissioning., • Experienced in creating technical proposals, diagrams, and presentations., • Strong problem-solving skills to address customer complaints and implement effective resolutions. Desirable Skills • Experience with some or all the following: Autocad, Visio (or similar), Solidworks Our offer • A salary in line with experience and market conditions, • Opportunity to work with a driven, passionate, talented team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

Project Manager - Luxury Retail Architecture We are seeking an experienced Project Manager to lead luxury fashion retail projects from RIBA Stage 2 onwards, taking ownership of design development, statutory approvals, construction delivery, and store handover. You will be the primary point of contact for high-profile clients, managing projects valued between £350,000 and £2M+, while leading cross-functional teams to deliver cutting-edge retail spaces that elevate brand identities and create immersive customer experiences. This role requires someone who can operate at both strategic and operational levels, balancing creative vision with technical delivery, commercial awareness with regulatory compliance, and client expectations with practical constraints. About ML Projects: ML Projects is a London-based architectural project management practice specializing exclusively in high-end luxury retail fit-outs for prestigious brands across the UK and Europe. We manage the complete journey from concept through to store opening, delivering exceptional retail spaces through expert coordination of design development, regulatory approvals, construction delivery, and seamless client handovers. Founded on principles of professional integrity and teamwork, we take pride in bringing our clients' creative visions to life through exceptional project management and execution. Our inclusive culture fosters an environment where professionals can thrive and develop their skills as part of close-knit project teams working on flagship stores, shopping malls, boutiques, and innovative retail concepts. Key Responsibilities: Project Leadership & Delivery • Manage complete project lifecycle from design development through construction to handover and commissioning, • Lead multiple concurrent retail fit-out projects with individual values ranging from £350,000 to £2M+, • Ensure adherence to client design intent, brand standards, and project requirements throughout all phases, • Oversee construction progress through regular site visits, swiftly resolving any conflicts., • Manage Building Control submissions and maintain ongoing liaison with Building Control Approved Inspectors, • Coordinate CDM compliance including F10 notifications, Construction Phase Plans, and Health & Safety File compilation, • Manage License to Alter applications with landlords and freeholders, understanding statutory notice periods, • Ensure compliance with UK Building Regulations (particularly Part B - Fire Safety, Part L - Conservation, Part M - Access), • Lead cross-functional teams of 2-3 architects/designers/junior PMs plus external consultants, • Appoint and manage specialist consultants (MEP, Structural, Fire Engineers, Principal Designer, Acoustic Consultants), • Manage internal design team workflows, ensuring designers have complete project briefs and technical information, • Review design progress at key milestones, identifying any information gaps or technical queries, • Coordinate information flow between clients, consultants, and internal design team, • Flag design resource constraints or bottlenecks that may impact project programmes, • Prepare Bills of Quantities (BOQ) and manage tender processes, • Track project expenditure against CAPEX budgets, flagging variations and maintaining financial forecasts, • Serve as primary client contact, managing expectations and ensuring exceptional service delivery, • Prepare professional reports, presentations, and client-facing communication materials, • Chair project meetings and site progress meetings with clients, contractors, and consultants, • Present technical solutions and recommendations to clients and senior stakeholders, • Build and maintain strong relationships with luxury retail brand representatives, • Lead and mentor Project Coordinators and junior team members, • Delegate tasks effectively while maintaining oversight of critical deliverables, • Foster collaborative working relationships with internal teams and external partners, • Maintain project trackers with accuracy, ensuring they reflect real-time project status, • Ensure project documentation integrity, accessibility, and compliance with filing protocols Essential • Minimum 3+ years proven experience managing luxury retail or high-end fashion projects in the UK, • Direct experience leading projects through RIBA Stages 2-7 from design development to handover, • Track record managing retail fit-out projects valued £350,000 to £2M+, • Hands-on experience with Building Control submissions for retail premises, • Working knowledge of CDM Regulations 2015 and Principal Designer responsibilities, • Practical understanding of UK Building Regulations and their application to retail fit-outs, • Experience working across UK & European markets, • Knowledge of international building standards and compliance requirements, • Background with major luxury fashion, beauty, or premium lifestyle brands Technical Proficiency • Advanced proficiency in project management software (Smartsheet, MS Project, or similar), • Strong technical literacy - ability to read and coordinate architectural, structural, and MEP drawings, • Exceptional organizational skills with ability to manage multiple concurrent projects, • Strong commercial awareness with understanding of margin management and profitability, • Ability to develop realistic construction programmes and manage critical path activities, • Experience with risk management, issue resolution, and change control, • Disciplined approach to documentation, reporting, and audit trails, • Excellent client management and stakeholder engagement abilities, • Strong written communication skills for reports, specifications, and statutory submissions, • Confident presentation skills for client meetings and design reviews, • Proven ability to lead, mentor, and develop junior team members, • Effective negotiation and conflict resolution capabilities, • Proactive problem-solver who anticipates issues before they become critical, • Calm under pressure with ability to manage competing priorities and tight deadlines, • Meticulous attention to detail while maintaining strategic oversight, • Results-oriented mindset with commitment to quality and client satisfaction, • Professional integrity and ethical approach to project delivery, • Willingness to travel domestically and internationally for site visits as needed

CH Carolina Herrera is seeking a Sales Associate for our boutique in Fulham Road. The Sales associate is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty. Responsibilities: • Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales aftercare), • Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards, • Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives, • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean, and stocked, • Processing transactions accurately and efficiently, • Complying with all sales related policies and procedures Requirements: • Minimum 1-year experience in fashion retail luxury stores, • Passion for fashion, • Orientation to results and the clients’ satisfaction, • Excellent communication and negotiation skills, • Identification with the brand For more information regarding our company and products please visit: Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people discover what the world is creating next? We are Smartech Retail Group—a destination for innovation at the world’s leading department stores. Through our experience-led concept stores, we allow customers to discover, try, and engage with the latest in innovation, gaming, and e-mobility across global locations. Because retail should never be boring. As an Account Manager, you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long-term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management. Key Responsibilities Strategic Account Management • Own and develop a portfolio of established brand partners, acting as their primary day-to-day and strategic contact., • Build strong, trusted relationships with senior brand stakeholders to drive long-term commercial success., • Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results., • Monitor and analyse sales performance and consumer-based analytics, identifying key insights, risks, and opportunities for growth., • Work closely with internal teams to implement strategies that align brand objectives with company goals., • Ensure consistent delivery of premium brand representation and customer experience across all retail concessions., • Oversee the onboarding and integration of new brand partners, ensuring a seamless transition into the Smartech retail ecosystem., • Provide ongoing guidance and support to brands, ensuring expectations, processes, and commercial terms are clearly understood., • Partner with brand stakeholders to ensure optimal use of retail space, in line with commercial agreements and merchandising standards., • Conduct regular reviews of store layouts and capacity to ensure all contracted brands are appropriately represented., • Collaborate with operations teams to maintain accurate stock levels and product availability., • Support initiatives that optimise return on investment for brand partners without compromising customer flow or experience. What We’re Looking For • Proven experience in account management within retail, luxury, technology, or experience-led environments., • Strong commercial mindset with the ability to manage and grow long-term client relationships., • Confidence working with data and analytics to inform decision-making and performance improvements., • Excellent organisational and problem-solving skills, with the ability to manage multiple accounts and priorities., • Outstanding communication and stakeholder management skills., • Proficiency in Google Sheets, Monday.com (or similar tools), and HubSpot. Location: London Hours: Full time Salary banding: £35,000 – £40,000

Assistant Store Manager- New London Boutique Luxury womenswear Salary: up to £50,000 plus bonus About the Brand The boutique belongs to an award-winning, family-owned fashion and lifestyle house celebrated globally for its romantic, vintage-inspired aesthetic. Known for its joyful fusion of nostalgia and modern femininity, the brand embraces an abundance of pink, prints, florals, ruffles, lace, and bows- creating an expressive world for romantics at heart and for anyone seeking to feel beautiful, confident, and effortlessly themselves. Role Overview The Assistant Store Manager will act as a key partner to the Retail UK Manager, supporting all aspects of store operations, team leadership, and brand expression. This individual will help build, motivate, and develop a high-performing boutique team while ensuring the store consistently reflects the brand’s romantic aesthetic and premium service ethos. They will play a crucial role in achieving sales targets, maintaining operational excellence, and fostering a warm, immersive environment for clients. Key Responsibilities Store Leadership & Team Development • Support the Retail UK Manager in leading a cohesive, service-driven team that embodies the brand’s distinctive, dream-like identity., • Assist in recruiting, onboarding, and training team members; provide continuous coaching to nurture talent and elevate performance., • Lead by example on the shop floor, demonstrating exceptional service, styling confidence, and deep product knowledge., • Deliver a consistently elevated client experience that reflects the brand’s whimsical, feminine world., • Cultivate strong client relationships and help create a culture of personalised, memorable service., • Support the Retail UK Manager in achieving sales goals, KPIs, and overall store profitability., • Monitor performance data, identify opportunities for improvement, and contribute to strategic planning., • Uphold impeccable operational standards, ensuring excellence in back-of-house organisation, compliance, and health and safety., • Assist with administrative tasks, reporting, and clear communication between the boutique and head-office teams. The ideal candidate is: • A confident retail leader with experience in premium or luxury fashion environments., • Passionate about creating emotional, memorable customer experiences and nurturing long-term client relationships., • Highly organised, commercially minded, and comfortable supporting a fast-paced store opening., • Skilled in team coaching, problem-solving, and maintaining exceptional operational standards., • An ambassador for a romantic, vintage-inspired aesthetic with strong styling intuition and attention to detail., • Collaborative, adaptable, and self-assured in acting as second-in-command to a senior retail leader. What This Role Offers This is a rare opportunity to help shape the opening and long-term success of a beautiful new London boutique for one of the most recognisable modern lifestyle houses. The Assistant Store Manager will play a pivotal role in creating an enchanting, service-driven environment—and in setting new benchmarks for retail excellence in the UK market. • Very Generous commission structure, • Employee discount, • Uniform allowance

Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world of VANITY GROUP. With a focus on innovating the hotel landscape with best-in-class partnerships, VANITY GROUP is dedicated to elevating hotel amenities from essential toiletry items to an experience that rivals even the sweetest suite. Now one of the world’s most influential hospitality partners, clients include Shangri-La The Shard, Sofitel Hotels & Resorts, Kimpton Hotels & Restaurants, Crowne Plaza, Holiday Inn, Hotel Indigo, Staybridges Suites, Tribe Hotels, YOTEL, and many more. For this role, you’ll be explosion of colour in a world full of same old. You seize opportunities, move quickly, and know how to have fun along the way. VANITY GROUP’s house of beauty will see you working with the most sought-after fashion, beauty, skincare, fine fragrance, lifestyle and spa brands to create unforgettable experiences. Innovation will be part of your DNA as you deliver first of its kind concepts with lashings of VANITY GROUP’s playful flair. Ready to join the VANITY GROUP beauty parade? We can’t wait to meet you. WHO'S VANITY GROUP? We are a creative hub of innovative design, development, manufacturing, and marketing for the global hospitality industry. We’re the seed from which progressive fashion, beauty, fragrance and lifestyle brands grow, representing the world’s most highly regarded global consumer retail brands including Jo Loves by Jo Malone CBE, Percy & Reed London, Karl Lagerfeld, KEVIN.MURPHY, and Antipodes Nature to name a few. Internationally renowned as the industry’s best-in-class cosmetics hospitality partner, VANITY GROUP has offices in London, Sydney, Dubai, and Shanghai. POSITION SUMMARY Reporting to the Supply Chain Manager, the Supply Chain Planner will be responsible for overall Freight In/Out, Customs Clearance, Inventory Control, and report maintenance. The role will work closely with Warehouse/ Freight forwarders and European customers to provide stakeholders with regular updates regarding orders and stock availability. RESPONSIBILITIES 📦SHIPMENT MANAGEMENT • Management of customs documentation facilitating smooth shipment clearance and delivery, • Processing and maintenance of international orders for intercompany shipments, • Coordinate logistics solutions for your territories which include UK/EU/Americas, • Obtaining quotes and provide logistic guidance to business for ad-hoc cross-trade shipments, • Maintenance of key reports and dashboards which are communicated to the wider business 📝 INVENTORY MANAGEMENT • Samples requests, GRPO, and landed cost, • Stock movement monitoring in and out of all warehouses to ensure inventory accuracy 🤝 CUSTOMER SUCCESS • Customer order entries and custom documents processing Provide excellent customer service for European customers, • Working closely with the sales team, exceed the customer success of all hotel clients in your regions 🎯 STAKEHOLDER MANAGEMENT • Maintain a high level of professionalism and motivational spirit with stakeholders, • Working and collaborating with cross-functional teams to achieve outcomes and meet deadlines, • Manage upwards, articulating delays/roadblocks with a solution-focused approach, • Proactive approach and willing to lean into challenges whilst keeping key stakeholder up to speed ⭐ ABOUT YOU • Bachelor’s degree or relevant tertiary qualifications, • Minimum 1 year experience in customer service based role, • Minimum 3 years’ experience in a Cross Border Supply Chain role, • Previous experience managing relationships with freight forwarders and vendors, • Intermediate Excel skills, • Working knowledge of SAP (or other ERP systems), • Proficiency in Mandarin, both written and spoken, is preferred but not essential, • Accurate data entry skills, • Able to build strong relationships with clients, • Strong communicator to facilitate business partnering, • Organised and structured in daily duties, • Confident troubleshooter, • Acute attention to detail, • Able to prioritize and manage multiple deadlines simultaneously, • Focused on continuous improvement 🎁 PERKS • Competitive Salary Package, • Hybrid office/home workplace, • Daily stocked “BRAVO BAR” snacks and munchies, for sweet or sour lovers., • Twenty free personal care products per year, • Birthday Leave to celebrate your special day, • Discounts with partner hotels locally and internationally, • Recommend friend and family bonus scheme worth up to £500, • 50% discount off skincare partner TEMPLESPA on wide selection of luxury skincare, spa & beauty products, • Welcome fragrance tapas and shot candle experience by JO LOVES including a personalized candle, • Generous discounts from additional partner skincare, haircare and fragrance brands

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / STORE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

IDM supplies high-quality print, packaging, and retail collateral to brands and agencies worldwide. Operating in central Paris since 1971, IDM combines traditional print and sustainable technologies to deliver beautiful print projects. Specialising in litho, foiling, embossing, silkscreen, packaging, fulfilment, and creative services. IDM partners with our client base globally via our satellite offices in London, NYC and Geneva. We are looking for a creative savvy, sales developer to help drive new business and manage projects within the UK market. PROFILE Working as part of our London team, you will be responsible for spearheading growth within key sectors within the UK and EU. Working to set growth targets as part of the existing UK team, you will represent IDM in pitching creative production services to our target clients. You will be responsible for developing and selling projects. Alongside the production teams in the UK and France, you will oversee project completion and ensure customer satisfaction. Experience in creative / creative production is needed to connect and engage with design and marketing teams within brands. You will need to be able to think on your feet and be able to accommodate urgent briefs and multiple changes. Based from our London studio, you will help boost and sustain growth with key accounts. KEY RESPONSIBILITIES • Prospect for new business within key target markets • Build relationships within event, PR and Graphic design teams • Drive growth within key sectors • Support the production team in sampling and project management KEY TARGET SECTORS • Luxury goods (Leather goods, clothing, cosmetics, fragrance, W&J) • Wine & Spirits • Hospitality • Tech & Entertainment • Finance • Galleries & Institutions KEY ATTRIBUTES • Self drive to meet commercial targets • Passion for creative solutions • Ability to network • Attention to detail • Clear communication POSITION: Brand Development Manager SKILLS: Business Development, Project Management, Creative Production LOCATION: London / Split between office and remote HOURS: Full time, Monday - Friday SALARY: 45k£ to 60k£ base salary plus sales commission HOLIDAY: 28 Days excluding public holidays

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Retail Sales Associate Assouline is the first luxury brand in the world that uses books as a medium. For the past fifteen years, Assouline Publishing has created fine illustrated books dedicated to fashion, photography, art and design. Renowned for our highly original graphic concept, Assouline books are works of art that capture culture and bring it to life. The spirit and savoir faire of these works have contributed to the creation of a unique and eclectic, chic and elegant brand that is immediately identifiable. Today, Assouline publications’, special editions, and gift items can be found around the globe. POSITION SUMMARY • Drive personal and store sales results to reach goals daily and achieve monthly targets., • Drive and build Assouline Customer database (monthly CRM goals and activations)., • Support Store Manager in the execution of the Retail Activation Calendar including seasonal activations in collaboration with marketing team., • Oversee store operations, including, but not limited to maintaining stock, store merchandising and general housekeeping Ad hoc projects as assigned., • Act as a Assouline Brand Ambassador by proactively representing the Brand in relevant local activities (events, book launches, PR activities)., • Maintain Visual Merchandising according to VM guidelines., • Achieve monthly personal and store goals. Job Requirements: • Previous luxury retail experience preferred., • Familiarity with HNWI customer base a strong plus., • Proven ability to drive sales results., • Experience of creating and maintaining a strong clientele base. ESSENTIAL JOB FUNCTIONS Consulting, Advising and Influencing: • Identify potential clients, establish contact, pitch client, create an account and complete the sale(s)., • Consults in a collaborative way to help private, interior designer as well as corporate clients to complete the order., • Ensures all existing and new clients as well as their customers are provided with the highest level of customer service., • Centrally manages client database and utilizes information to increase sales and client contact. KNOWLEDGE, SKILLS & ABILITIES • Previous experience in luxury sales (retail, corporate or wholesales)., • Motivated – you bring energy to work. You are prepared and excited to maximize your contribution every day., • Inquisitive – you ask questions to learn the ins and outs of the industry, and you ask yourself what you can be doing better so that you are always growing., • Detailed – you can delivery accurate details even when you’re dealing with a variety of task every day., • Problem Solver – you are adept at breaking problems down, finding creative solutions and communicating them effectively. Must be able to lift up to 50 pounds and be able to bend, stoop, and climb to reach materials (must be able to climb a step ladder at approximately three feet in height). Assouline is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Senior National Account Manager – Luxury Consumer Goods London HQ – 3 days a week Competitive Package plus extensive soft benefits ✨ Lead Amazon strategy for a global luxury consumer goods powerhouse ✨ We’re partnering with a world-renowned premium consumer goods group entering an exciting new phase of digital acceleration. With a portfolio recognised worldwide for quality, craftsmanship and heritage, the business is strengthening its Amazon Vendor capability and searching for a high-calibre Senior National Account Manager to shape growth across Amazon. This is a rare opportunity to take ownership of a high-profile strategic customer within a globally admired brand house. The Role • Own and lead the Amazon UK Vendor relationship, delivering best-in-class strategic and commercial management., • Build data-led growth plans, driving AVS optimisation, profitability and operational efficiency., • Shape the long-term Amazon roadmap across content, search, supply chain, AMS/AMP, availability and promotional execution., • Partner cross-functionally with digital, supply chain, marketing and finance to deliver seamless end-to-end execution., • Analyse commercial performance using Amazon Retail Analytics and broader e-commerce insight tools to unlock growth opportunities., • Represent the business as an Amazon expert—bringing proactive recommendations, competitive benchmarking and marketplace knowledge. About You • Proven experience managing Amazon Vendor (AVS) at NAM / SNAM level within FMCG, consumer goods, electronics, premium lifestyle, luxury, or adjacent categories., • Must hold professional fluency in either French, Italian or German., • Confident across commercial levers: trade terms, JBP ownership, forecasting, profitability and content optimisation., • Highly analytical with strong command of ARA, data dashboards and Amazon performance metrics., • Collaborative operator comfortable influencing senior stakeholders and working cross-functionally., • Thrive in a premium, high-standards environment where detail, brand equity and execution excellence matter. Interested? If you’re an Amazon specialist ready to step into a high-profile, luxury-led role, I’d love to speak. Drop me a message for a confidential chat. 📞Call: 020 7871 8000 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

National Account Manager – Luxury Consumer Goods London HQ – 3 days a week Competitive Package plus extensive soft benefits ✨ Lead Amazon strategy for a global luxury consumer goods powerhouse ✨ We’re partnering with a world-renowned premium consumer goods group entering an exciting new phase of digital acceleration. With a portfolio recognised worldwide for quality, craftsmanship and heritage, the business is strengthening its Amazon Vendor capability and searching for a high-calibre National Account Manager to shape growth across Amazon. This is a rare opportunity to take ownership of a high-profile strategic customer within a globally admired brand house. The Role • Own and lead the Amazon UK Vendor relationship, delivering best-in-class strategic and commercial management., • Build data-led growth plans, driving AVS optimisation, profitability and operational efficiency., • Shape the long-term Amazon roadmap across content, search, supply chain, AMS/AMP, availability and promotional execution., • Partner cross-functionally with digital, supply chain, marketing and finance to deliver seamless end-to-end execution., • Analyse commercial performance using Amazon Retail Analytics and broader e-commerce insight tools to unlock growth opportunities., • Represent the business as an Amazon expert—bringing proactive recommendations, competitive benchmarking and marketplace knowledge. About You • Proven experience managing Amazon Vendor (AVS) at NAM / SNAM level within FMCG, consumer goods, electronics, premium lifestyle, luxury, or adjacent categories., • Must hold professional fluency in either French, Italian or German., • Confident across commercial levers: trade terms, JBP ownership, forecasting, profitability and content optimisation., • Highly analytical with strong command of ARA, data dashboards and Amazon performance metrics., • Collaborative operator comfortable influencing senior stakeholders and working cross-functionally., • Thrive in a premium, high-standards environment where detail, brand equity and execution excellence matter. Interested? If you’re an Amazon specialist ready to step into a high-profile, luxury-led role, I’d love to speak. Drop me a message for a confidential chat. ✨ 📞Call: 020 7871 8000 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

Store Account Manager Harrods, Selfridges & John Lewis To ensure that the counter achieves targets by driving the team. Duties including but not limited to: • Setting an example for the team., • Ensuring that all daily counter tasks are undertaken., • Figures completion – daily and weekly. Managing targets and their allocation., • Regular stock management, ensuring oos are minimal and to build a relationship with the instore buying to team to support this., • To ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day and replenishing where necessary and to ensure products are displayed with current company guidelines., • Ensuring adequate counter cover by ensuring rotas are formatted., • Delegating duties to the team and following up that they have been performed correctly., • Mentoring the team, • Assisting with training new product launches., • To ensure that an excellent level of customer service is always provided., • To actively traffic stop to build brand awareness and ensure that the team also do this., • To provide makeup and skincare consultations., • To book appointments and build ongoing client loyalty. This includes customer database building and communication., • To maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use., • To effectively manage transactions. Stores where required will provide necessary cash handling training., • To lead by example and be an active team member., • To always represent the BY Terry brand in the best possible way. Sales. • To achieve sales targets as set by the company., • To achieve personally and ensure the team also achieve brand items per transaction (IPT) and average pound sale (A£S) expectations., • Currently set at:- IPT = 3. A£S - £150, • To actively promote new launches and promotions., • To track team sales and feedback any sales information as required at the end of each day., • To coach the team to enable them to reach their targets., • To come up with new ideas for event promotions and work with the retail manager to execute these. Dress code and image. • To represent the company whilst at work by wearing our products and dressing in the dress code of the store location. Items should be clean and well pressed with no faded colours. Dress code requirements are discussed further at your brand induction. Working hours Your working hours are set out in your contract. Shift patterns will be confirmed in a monthly rota. You may be required to work such additional hours as may be necessary for the proper performance of your duties without extra remuneration. You are entitled to take an unpaid lunch break of one hour, to be taken at a time agreed by the Company. The Company : "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.

NATUZZI SEARCH FOR SALES CONSULTANT - Tottenham Court Road - London About the company With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries. We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way. Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market. About the role For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role. Job Location: Natuzzi Italia Store in Tottenham Court Road About the role/position Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude. The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience. About the Responsibilities Sales Budget Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business. Customer Experience: • Manages each visitor through the application of Brand sales ceremonies;, • Welcomes and understands the customer's needs to ensure a unique customer experience;, • Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story);, • Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);, • Collects customer / prospect profiling data in a discreet and informal way;, • Successful sale conversions, • Cross Selling / Upselling;, • Promote Total Living, • Manages the quotation and follows up with prospects;, • Closes the sales process and prepares the reason why for a new customer visit;, • Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy, • Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions);, • Provides after-sales support to Customers, • Follow the dress-code guidelines. Job profile: • Background in Interior Design education;, • Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;, • Ability to use and promote sales tools to support sales (eg creation of renderings), • Capacity to use Interior Designing Tools;, • Experience with a POS system and proficient with MS Office software, • A general good standing. Outstanding negotiating and communication skills;, • Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients., • Team work spirit;, • Business Oriented. Ability to analyse sales results. Work details: • Work hours: Full Time, • Work location: Tottenham Court Road Very competitive salary and sales orientated bonus scheme If the above requirements meet your interest, please apply here by attaching your updated resume/CV*, with in addition a short cover letter to tell us more about you! Please add the info related to you Salary Package - Such info are required. In case of your skills match with our needs, we will contact you for a first interview. Discover more about our people culture ___ Stay tuned!

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our mission – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results Job Description You will own several key sports brand relationships, delivering long-term planning and strategy, and acting as a centre of excellence for the commercial team in assigned brands and categories. You will support the Group Head of Sports Brand Partnerships and the Chief Brand Officer, creating sports brand partnerships across Group. As part of the Sports Brand Partnership team, you will work collaboratively, within a responsibility matrix where you will be expected to both lead and support on brand relationship development and management activity, as directed by the Group Head of Sports Partnerships and Chief Brand Officer, supported by a Brand Partnerships Manager. • Managing and nurturing ongoing relationships with assigned brands, acting as lead point of contact at defined levels, • Leading on long-term strategy for assigned brands, • Regularly meeting with brand representatives to discuss performance, address challenges and promote collaboration, • Developing a deep relationship and understanding of portfolio brands goals, positioning and market needs to drive mutual success, • Identifying and managing key strategic priorities for each brand to ensure alignment with business objectives, • Developing operational scorecards in alignment with the Group Head to track performance against monthly KPI’s, • Collaborating with the Commercial team to develop and communicate seasonal budgets for each brand, • Supporting the Group Head with strategic brand negotiations and leading own brand portfolio for LT. Supporting the wider commercial team on seasonal negotiations, • Accountable for cross functional project and initiative implementation, • Owning financial performance tracking and reporting for top 10 and assigned own brand portfolio, • Supporting product distribution strategies that aim to optimise access and range development, • Driving dialogue with the commercial team to ensure the right product mix is available at the right time, • Supporting 360 reviews, • Creating frameworks and processes to standardise ways of working, • Owning market place analysis and reporting, • Leading and developing Brand Partnership Managers. Supporting Commercial Manager development, setting clear goals, expectations and performance standards Qualifications • 10 years experience of a B2B partnerships, ideally sport or fashion retail., • Strong experience in a Retailer brand facing, or Brand Retailer Facing role, • Strong track record of establishing strategic partnerships, • Quickly understand the Sports Direct brand to be able to prioritise its equity through all partnerships and intuitively understand the right brand mix for potential opportunities, • Have a collaborative mindset, and experienced in working across broad cross-functional stakeholder groups to turn strategy into actionable plans, • Excellent communication and relationship building skills, • Experience of leading a team within a buying or brand partnership environment, • Strong and demonstrable analytical skills – ability to understand commercial data, build KPI’s and making data led decisions., • Open and transparent – able to navigate the organisation and to be comfortable with ambiguity., • Highly organized and structured, with strong strategic thinking and vision, entrepreneurial mindset and leadership, • English native or fluent in English.