Trabajos manager luxury retail en Reino Unido

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience. Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance. As a Store Manager,youlllead your team with passion, nurturi... ZIPC1_UKTJ

Are you an experienced Agency Sales Manager / Business Development Manager within the Travel Industry, or Senior Sales experience and looking for that next step? Do you have a proven trach record nurturing / building trade partnerships? Keen to secure a role a role out on the road? We have the role for you!!! We are working with a reputable London based Tour Operator who are looking for an experience field-based Business Development Manager to join their team! You will be responsible for maximising the sales potential within your designated geographic territory by fostering and developing strong relationships with this companies retail agent partners. With a passion for premium and luxury travel, you will effectively connect with your business partners, whilst confidently executing your sales plan and achieve passenger objectives/goals and sales targets. As the success-driven Business Development Manager, you are the elegant, energetic and ambassador of our brand values and ethos to the travel industry, to our consumer travellers and guests, and internal/external stakeholders. The job: • Develop and drive sales with core B2B accounts., • Identifying key B2B growth markets, categories and prospects that align with the company national marketing/sales objectives, travel agent specialists, professional associations, strategic media partners, digital/social influencers, affiliate marketing partners, • Under the supervision of the sales department management, implement innovative sales and marketing plans with our respective guests in mind using customised approaches and strategies, • Nurture and grow sales from the region with a key focus on the ringfenced 3rd party retail agent accounts., • Strengthen relationships and achieve growth with key B2B accounts through regular contact and informative updates with respect to their productivity and progress through focused analyses of Salesforce data; offer assistance when appropriate to encourage achievement of goals set, • Provide product training opportunities through regular trainings, client presentations, Travel Showcase inspiration presentations, product information sessions and ongoing website and e-Learning strategies; escort familiarisation trips for travel agents as required, • Ensure that marketing collateral is utilized to its fullest potential; ensure that the brand has prominent placement in key B2B account agencies., • Under the supervision of the sales team management, facilitate trade and consumer shows/events and participate where beneficial. Continually identify new shows/events that would add value, • Stay abreast of competitor performance and positioning in designated territories and stay updated on the company trends within the industry. Provide feedback to management team with respect to trends and opportunities, • Maintain accurate records of sales activities in Salesforce daily; record trainings, appointments, tasks, customer feedback and other sales activities in a timely manner. Utilise, • Salesforce reports to provide useful information to B2B partners in regular sales calls and in regular e-mail communication, • Attend and participate in national and international conferences where appropriate, • Manage any applicable territory budget & joint marketing funds in the best cost-effective way, being mindful of established policies and ROI Other duties as required and assigned Requirements: • Experience within a Business Development / Partnership / Agency Sales role within the Travel Industry, • Effective management to deliver ROI and as demonstrated by sales growth, • Proven knowledge and experience with the Premium and Luxury B2B markets, with innovative ideas on persuasive relationship building and sales development techniques, • Familiarity, understanding and experience with social media and digital brand marketing, • Ability to deliver effective presentations, engage as a trustworthy and nurturing individual, and represent the company professionally and with brand tonality at internal and external event, • Able to target and achieve regional benchmarks in support of national and global growth objectives. Set personal goals, demonstrate positive and collaborative energy to opportunity, create sense of responsiveness and urgency in others, and meet deadlines to achieve deliverables The package: • Salary - £38,000 - £40,000 (dependant on experience) + uncapped commission scheme, • Experience our premium products with familiarisation trips, • Car allowance, • 4 week's annual leave per year (excluding UK bank holidays) plus a bonus week if requirements are met, • Paid Parental Leave, • EAP - Uprise wellbeing program, • Ongoing career development opportunities, • Highly engaged team and great company culture Interested? Please click APPLY or contact

Senior Cluster / Multi-site Operations Manager - Corporate Hospitality / Luxury Real Estate - London - c£70k + performance bonuses We are on the hunt for an ambitious, entrepreneurial and commercially-astute Senior Multi-site Operations Manager, ideally with experience of managing teams in high-end client-facing industries (i.e. luxury hotels, high-end retail or luxury real estate etc.) together with demonstrable expertise in commercial operational management, to join a rapid-growth corporate hospitality / luxury real estate provider based in Central London. A strategic mindset, solid business acumen, proven expertise with multi-site revenue drivers, P&L, forecasting and commercial performance is what we’re looking for; together with impeccable communication skills, an organised nature, a professional demeanour and the ability to lead, motivate and manage teams across multiple sites. Please note: This is an office/field based role, 5 days a week (Mon to Fri). What’s on offer? Our client is offering a competitive basic of c£70k plus performance-related bonuses. A comprehensive benefits package is available and the role will be based in stunning offices in Central London. This role has an exciting trajectory; the company always looks to promote from within, so the career path for this role could lead to an Operations Director role. Key responsibilities as the Senior Operations Manager will include: • Leading the day-to-day commercial performance across a cluster of business centres in Central London, • Ensuring every site reaches the same exacting standard at all times, • Ownership of cluster P&L - revenue, budget and margin responsibility across all business centres in your region (London), • Leading, managing, supporting and mentoring a team of Business and Centre Managers to ensure continued business success, • Project managing new company openings, overseeing fit-out, snagging, launch and hand-over, • Building and managing relationships internally with internal teams and stakeholders and externally with brokers, agents and clients, • Working closely with the Commercial Director to drive commercial performance including pricing, occupancy, yield and upselling, • Analysing key commercial datasets in order to make sound commercial decisions aligned with company objectives And more! What we’re looking for: • Experience in similar cluster management / multi-site management ideally within 5* hospitality, luxury retail or high-end real estate sector, • Inspirational management and leadership qualities, • Sound expertise in building and maintaining successful relationships with clients, stakeholders and internal teams, • Strong commercial awareness, strategic thinking and ability to bring credibility to role, • Project management experience, • Strong IT literacy including Advanced MS Office (Word, Excel, PowerPoint and Outlook essential), • Tech savvy with an interest in AI to help automate and improve processes, • Focused, organised, self-motivated, flexible and dynamic nature, • Proactive problem-solving and decision-making skills, • Desire to go above and beyond Interested in this Senior Operations Manager role? If this sounds like the role for you and you have the demonstrable experience, qualifications and skills we’re looking for, plus you’re available imminently and able to undertake a temp to perm, then do not hesitate! Please submit your CV ASAP, quoting ‘CP – Senior Operations Manager – Luxury Real Estate’

Group Financial Accountant, Luxury Hospitality, paying c£55k + bonus and other benefits Super opportunity to work in a lean, senior & knowledgeable Group finance team for a luxury Hotel international business. The role has a nice mix of month end, treasury & business partnering with the corporate functions, with clear prospects as the Group continues to add to their growing real estate. If you are recently qualified in practice, this is a fantastic opportunity to cut your teeth in industry, with superb line manager.Key responsibilities • Corporate month end close, including all relevant journals for accruals, prepayments, • Preparing and posting the accounting entries for the Group’s debt, interest and hedging, • Preparation of the group internal debt funding calculations and provision of monthly debt / interest statements to the hotels, • Owner of the intercompany matrix and intercompany loan accounts, • Reporting on cash reserves available to the Group including preparation of the short-term cash flow model and weekly cash report, • Working with Hotel FC’s to monitor and manage working capital requirements, • Processing of funds transfers and foreign currency purchases, • Working with external advisors on the accounting and administration for various overseas Corporate subsidiaries, • Contributing to the preparation of Group and UK subsidiary statutory accounts, • Supporting the Group audit process, • Supporting on UK tax matters including VAT and Corporation Tax, • Support for Group Financial Reporting & Treasury Manager and VP of Finance on ad-hoc projects as required. If you are a Chartered Accountant in a top 20 firm, with some relevant sector/client experience, be it hospitality, retail, real estate, this could be for you. Please get in touch if you are looking for this sort of opportunity. Interviews will take place in July.

Retail Supervisor - Guest Experience - London. Our Supervisor will provide exceptional and personalised luxury customer service, all while leading our close knit retail team. Reporting to both the Floor & Retail Manager, we are looking for an inspirational and proactive leader who will offer guidanc

Parts Advisors,Would you like an attractive salary package with the opportunity of earning over £34,000+ Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a terrific, LUXURY BRAND ? The Recruitment Solution are working directly with a dealer group, with one of there dealerships based in the Sidcup area. They are looking to bring someone into this varied parts role, that will expose you to all aspects of the department, allowing you to make a genuine contribution to its success. Why Apply for this Parts Advisor role?• Fantastic career opportunities, and an excellent salary!• State of the art resources and training • Company Pension• Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off• You get to be a part of a prestige brand, who provide you with excellent support• Market leading £34,000+ OTE Parts Advisor Requirements• The successful candidate must have previous experience in an automotive parts environment, with good knowledge of electronic parts catalogues • You will be responsible for dealing with trade and retail customers both face to face and over the phone, and supplying parts to the workshop • You will need to have the ability to work under pressure when required• Experience working within a busy environment where you must possess a mature attitude and be a team player. Apply today sending your CV to or call us on or call Daniel directly on We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Trunk Show Events Manager | Luxury Menswear | London | Onsite | £30,000 - £35,000 + Benefits! Are you a fashion-forward, highly organised events professional with a passion for luxury menswear and client experience? We're looking for an Event & Trunk Show Manager to lead the planning, execution, and performance of high-profile trunk shows across key global markets (UK & US). This is a Luxury Retail brand that are offering unique services to customers and reach more clientele. If you have experience managing all aspect of a trunk show and luxury experience - this is the role for you! Key Responsibilities: Plan and deliver exceptional trunk shows from concept to execution, including venues, logistics, and scheduling. Own the full client experience, ensuring every interaction is seamless, premium, and memorable. Drive sales performance by building relationships with UHNW and high-profile clientele. Manage budgets and reporting, tracking costs and delivering post-event insights and recommendations. Coordinate logistics and travel, including international shipping, materials, and event setup. Lead on-site execution, from staffing and operations to visual merchandising standards. Collaborate cross-functionally with store teams to ensure smooth follow-ups, payments, and client communication. Key skills required: Experience in luxury trunk shows, retail events Highly organised with exceptional attention to detail and problem-solving ability. Confident working with high-net-worth clients and delivering premium service. A natural relationship builder with strong communication skills. Self-starter mindset with the ability to work independently and take ownership. Willingness to travel internationally and work flexibly, including weekends. Familiarity with CRM systems, POS tools, and Microsoft Office. *Rates depend on experience and client requirements

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: £2.5k bonus once the home has been opened Enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary Quality based bonuses up to £10k 8% ER Pension Package Career and development pathways A range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Experience of managing/opening a new build Community engagement and marketing a home to drive occupancy Experience of managing a luxury care home with high % of privately funded residents Inspirational leadership skills A passion for person centred care A successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skills A strong understanding of safeguarding, CQC and compliance guidelines In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be.

Commercial Air Conditioning Engineer (Mobile) ?? London / South East (Mobile Role)?? Pareto FM – Specialist Services Team?? £45,000 – £50,000 DOE + Package Pareto FM are looking for an experienced Commercial Air Conditioning Engineer to join our growing Specialist Services team. This is a mobile engineering role covering a variety of commercial, office, luxury residential, and retail properties across London and the South East. You’ll be responsible for delivering servicing, reactive maintenance, fault finding, and small project works across a busy and varied portfolio. This role is ideal for an engineer who enjoys autonomy, variety, and working within a supportive specialist team environment. The Role You’ll carry out a mix of planned preventative maintenance, reactive call-outs, quoted works, and small installations across a range of commercial air conditioning systems. This is a hands-on role with a strong pipeline of work, requiring someone who can work independently, communicate professionally with clients, and maintain high engineering standards at all times. What You’ll Be Doing Delivering PPM servicing across commercial AC systems Attending reactive call-outs and carrying out fault finding Completing quoted works and small installation projects Working on split systems, VRV/VRF systems, and AHUs Reporting completed works and highlighting follow-on requirements Maintaining high standards of workmanship and client interaction Working safely and in line with company procedures and compliance standards Team & Support Structure You’ll be part of the Specialist Services team, reporting into the Specialist Services Manager with day-to-day support from the AC Supervisor and office team. Engineers typically work independently on day-to-day jobs but regularly support each other on larger installs, project works, and complex faults. Communication across the team is strong, with regular contact and job management through Simpro CAFM. Knowledge sharing and collaboration are actively encouraged across the engineering team. What We’re Looking For Proven experience working on commercial AC systems NVQ Level 2 minimum in Air Conditioning / Refrigeration (Level 3 preferred) F-Gas qualification (essential) Strong fault-finding ability Good knowledge of Mitsubishi and Daikin equipment Full UK driving licence Professional and client-focused approach Comfortable working independently across multiple sites What We Offer £45,000 – £50,000 salary depending on experience Company van, tools, uniform, and phone provided 25 days holiday + birthday off Pension scheme Private healthcare after 6 months Ongoing workload with variety across servicing, reactives, and projects Long-term progression opportunities as the business continues to grow #ROL

As HR Operations Coordinator, you will provide HR support to our Moncler and Stone Island retail network across UK, Ireland and Northern Europe. You will work closely with the HR Manager for the region, with the opportunity to learn and develop across various aspects of the HR function: Responsibilities and tasks: HR & Payroll administration • Prepare, maintain, and update employee records, personnel files, legal documents, and other employment-related documentation, • Develop and maintain HR databases, systems (currently SuccessFactors), and electronic filing systems., • Conduct regular audits of personnel files, • Ensure the time and attendance system (UKG) is accurately maintained and ready for payroll processing in line with country-specific deadlines, • Support the HR Manager with monthly payroll processes across the different countries in the region, • Ensure all employee benefits schemes are administered in line with monthly deadlines. Recruitment and Onboarding • Support the HR Manager with the recruitment of store roles across the region, including drafting job adverts, reviewing applications and CVs, scheduling interviews, and supporting candidate screening., • Update job descriptions and job specifications as required., • Manage the onboarding process for all new starters, including issuing e-offers, contracts of employment, and coordinating PMS and payroll onboarding People Management System (SuccessFactors) • Regularly update and maintain the HR system, ensuring all employee information is accurate and up to date, • Conduct regular audits to monitor visa, work permit, and passport expiry dates, ensuring compliance., • Ensure employee contact details are accurate and consistently updated across all systems HR Operations • Support the HR Manager in tracking employee probation periods and ensuring appropriate action is taken where required., • Monitor attendance across regions and flag any areas of concern, • .Support managers with first-line HR queries Employment law and Company Policies • lMaintain a strong understanding of company policies across the region, • Keep up to date with relevant local employment laws and market trends Other responsibilities • Participate in ad hoc HR projects as required. Requirements • Previous experience or an educational background in HR, recruitment, orbusiness., • Proficiency in Microsoft Office applications, particularly Excel, • Excellent interpersonal skills, with strong attention to detail and a proactive, solution-focused approach., • Strong communication skills, with a high level of written and spoken English., • A genuine interest in Human Resources, retail, and luxury fashion., • Enthusiastic and proactive, with a structured, organised, and responsive working style., • Ability to work independently under tight deadlines, as well as collaboratively within a team.

John Bell & Croyden Wigmore Street, London W1 Salary: £40,000 – £55,000 (depending on experience) Reports to: Pharmacist Manager The Role We’re looking for an experienced Clinical Services Pharmacist or Registered Nurse to take on a key role within our business as Private Services Manager. This is a hands-on position where you’ll be responsible for delivering high-quality clinical services while also growing and shaping the commercial success of the department. You’ll play a central role in how our private services evolve, working directly with clients as well as driving new opportunities. You’ll be the main point of contact for our wellness services, including phlebotomy, vaccinations and our medical weight loss clinic, ensuring both an excellent patient experience and a strong, sustainable service offering. What You’ll Be Doing Clinical delivery • Providing phlebotomy services across a variety of diagnostic tests, • Running the medical weight loss clinic, including consultations, treatment plans and follow-ups, • Delivering vaccination services both in-store and off-site, • Carrying out general health checks and wellness screenings, • Maintaining high clinical standards and safe working practices, • Supporting internal teams with training and sharing clinical knowledge where needed Service management and growth • Managing the day-to-day running of the clinic, including bookings and stock, • Identifying ways to grow the service, increase revenue and build client loyalty, • Working closely with marketing, providing clinical input to support campaigns, • Acting as a key representative of the service, internally and externally, • Building relationships with local businesses to promote services and attract new clients Client experience • Delivering a high-end, personalised service in line with a luxury retail environment, • Building strong relationships with clients and creating a trusted experience, • Explaining results in a clear, straightforward way with practical advice About You • Qualified Pharmacist or Registered Nurse with valid GPhC or NMC registration, • Confident in phlebotomy and vaccination delivery (essential), • Experience in private healthcare, wellness or similar environments would be beneficial, • Comfortable working towards targets and growing a service, • Strong communication skills and able to build rapport easily with clients, • Someone who is proactive and able to manage their own workload and clinic space, • Willing to network and engage with the local community and businesses

Would you like to join a globally recognised luxury house where you'll have the opportunity to shape media strategy? As the Senior Media Manager, you will have the opportunity to shape media strategy, influence how media is planned and executed, and establish new ways of working. Balancing strategic direction with hands-on execution, you'll oversee media governance, optimise performance across the full marketing funnel, and build strong partnerships with internal teams, agency partners and major media platforms The Role: • Own and develop the annual media strategy across multiple brands., • Lead end-to-end media planning, investment and budget management., • Partner with a leading media agency to deliver best-in-class planning, activation and optimisation., • Act as the internal media expert, educating and influencing marketing teams on media strategy and effectiveness., • Develop audience strategies and drive data-led decision making through marketing mix modelling and performance insights., • Build strong relationships with key media partners, including Meta and Google., • Oversee campaign governance, media processes and asset management., • Deliver integrated full-funnel media campaigns across brand and performance channels., • Partner with senior stakeholders including Marketing Directors, the General Manager and cross-functional teams., • Identify new opportunities to improve media effectiveness and continuously evolve ways of working. About You: • Proven experience developing cross-channel full-funnel media strategies., • Strong understanding of both brand-building and performance marketing across the full funnel., • Experience within FMCG, retail or luxury consumer brands., • Background gained either agency-side (ideally within a large network agency) or client-side., • Strong understanding of the UK media landscape., • Excellent stakeholder management skills with the ability to influence senior leaders., • Commercially minded with experience managing significant media budgets., • Confident balancing strategic thinking with hands-on delivery., • Passionate about using data and insights to optimise media performance., • Comfortable challenging the status quo and bringing fresh ideas to the business. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Email: Shelley.burnand@advocate-group.co.uk Phone: 07537163606 We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Event & Trunk Show Manager | Luxury Menswear | London | Onsite | £30,000 - £35,000 + Benefits!Are you a fashion-forward, highly organised events professional with a passion for luxury menswear and client experience?We're looking for an Event & Trunk Show Manager to lead the planning, execution, and performance of high-profile trunk shows across key global markets (UK & US). This is a Luxury Retail brand that are offering unique services to customers and reach more clientele. If you have experience managing all aspect of a trunk show and luxury experience - this is the role for you!Key Responsibilities:Plan and deliver exceptional trunk shows from concept to execution, including venues, logistics, and scheduling.Own the full client experience, ensuring every interaction is seamless, premium, and memorable.Drive sales performance by building relationships with UHNW and high-profile clientele.Manage budgets and reporting, tracking costs and delivering post-event insights and recommendations.Coordinate logistics and travel, including international shipping, materials, and event setup.Lead on-site execution, from staffing and operations to visual merchandising standards.Collaborate cross-functionally with store teams to ensure smooth follow-ups, payments, and client communication.Key skills required:Experience in luxury trunk shows, retail eventsHighly organised with exceptional attention to detail and problem-solving ability.Confident working with high-net-worth clients and delivering premium service.A natural relationship builder with strong communication skills.Self-starter mindset with the ability to work independently and take ownership.Willingness to travel internationally and work flexibly, including weekends.Familiarity with CRM systems, POS tools, and Microsoft Office.*Rates depend on experience and client requirementsTPBN1_UKTJ

SENIOR / SALES CONSULTANTS LUXURY WOMENSWEAR & MADE-TO-MEASURE £33K - £37K + COMMISSION MAYFAIR, LONDON Are you a sales-driven luxury professional with a passion for womenswear, tailoring and delivering exceptional client experiences? This is a rare opportunity to join a prestigious Mayfair store, working at the heart of British craftsmanship and refined style. Outside The Box Recruitment is recruiting on behalf of a distinguished luxury brand renowned for its craftsmanship, and bespoke services. This is your chance to become part of a highly skilled team, offering both ready-to-wear and made-to-measure solutions to a discerning clientele. The Role: • Reporting to the Head of Retail / General Store Manager. Working closely with the tailoring team to deliver a seamless client journey., • Be the driving force behind sales, delivering a personalised, luxury experience to HNW & VIC clients., • Drive both ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions., • Achieve and exceed individual sales targets and KPIs through a proactive and client-focused approach., • Build and grow your client book through clientelling, outreach, and exceptional follow-up., • Develop strong product knowledge across collections, craftsmanship, fabrics, and tailoring services., • Maintain accurate client records using CRM systems to build long-term relationships., • Support visual merchandising and uphold the highest standards of store presentation., • Collaborate with the tailoring and retail teams to ensure a seamless and elevated in-store experience., • Ensure smooth daily operations, including POS transactions, stock management, and administrative duties. Ideal Candidate: • 2+ years’ experience in luxury retail or premium service environments., • A strong sales track record with the ability to meet and exceed targets., • Experience or a keen interest in tailoring, garment construction, or made-to-measure services., • A passion for luxury fashion and craftsmanship., • A confident communicator with excellent interpersonal and styling skills., • Highly organised with strong attention to detail., • A client-centric mindset with a passion for building lasting relationships., • A proactive, driven, and entrepreneurial approach to sales., • A strong team player who thrives in a collaborative environment., • Flexible to work weekends, evenings, and peak trading periods., • A positive ‘can do’ attitude. Additional to the basic salary: Commission 1% & 2% Uniform allowance 28 days holiday Contributory pension & additional benefits If you’re passionate about luxury tailoring, clientelling, and delivering an exceptional in-store experience, we want to hear from you! 📩 Please email your CV to cv@otbrecruitment.com 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.

National Account Manager Luxury Beauty Brand Three days / week Central London Our client is an internationally renowned luxury beauty brand, celebrated for its heritage, innovation and commitment to excellence. With an exceptional portfolio of products and a strong presence across premium retail channels, they are seeking an ambitious and commercially driven National Account Manager to join their UK team. This is an exciting opportunity for an experienced commercial professional to drive strategic growth, strengthen key partnerships and play a pivotal role in the continued success of a market-leading luxury brand. The Role As Commercial Manager, you will be responsible for developing and delivering commercial strategies that drive revenue growth, maximise retail performance and strengthen relationships with key business partners. Working collaboratively across multiple functions, you will identify opportunities for growth, analyse market performance and ensure the successful execution of commercial initiatives. Key Responsibilities • Develop and implement commercial strategies to achieve ambitious sales and profitability targets., • Build and maintain strong relationships with key retail and distribution partners, with a particular focus on Boots UK., • Lead annual joint business planning, forecasting and performance review processes., • Identify opportunities to drive growth through market insights, commercial analysis and strategic planning., • Manage commercial negotiations and support the delivery of mutually beneficial partnerships., • Monitor market trends, competitor activity and consumer behaviour to inform business decisions., • Collaborate with cross-functional teams including Marketing, Finance, Supply Chain and Retail Operations., • Analyse sales performance and provide recommendations to optimise commercial results., • Ensure the highest standards of execution and brand representation across all channels. About You We are looking for a commercially minded individual with a proven track record of delivering growth within a premium, luxury, beauty or FMCG environment. Essential Requirements: • Previous experience in a Commercial Manager, National Account Manager or similar commercial leadership role., • Demonstrable experience managing and developing the Boots UK account is essential., • Strong understanding of Boots' commercial structure, promotional cycles and joint business planning processes., • Proven success in driving sales growth and building strategic partnerships within a major UK retailer., • Strong commercial acumen and strategic thinking capability., • Excellent relationship-building and stakeholder management skills., • Outstanding negotiation and influencing abilities., • Strong analytical skills with the ability to translate data into actionable insights., • A proactive, results-oriented approach and a passion for delivering excellence. Desirable: • Experience within luxury beauty, prestige cosmetics, fragrance or premium consumer goods sectors., • Existing relationships within Boots and the wider UK beauty retail landscape. What's on Offer • The opportunity to join a prestigious and highly respected global brand., • A collaborative, high-performing and people-focused culture., • Exposure to senior stakeholders and strategic business initiatives., • Excellent career development opportunities., • Competitive salary and benefits package. If you have a strong track record of managing the Boots account and are looking to take the next step in your career with a leading luxury beauty business, we would love to hear from you.

Sensor Tower is hiring a Digital Marketing Strategy Analyst to join our Innovation & Strategy team in EMEA. Our team delivers bespoke, high-impact data solutions and consulting projects to our most strategic clients, helping them maximise the value of Sensor Tower data across mobile app + web performance, digital advertising, audience and gaming insights. Reporting to the Senior Manager of Business Strategy, you’ll manage existing client engagements, support new business opportunities, lead key team initiatives, and collaborate cross-functionally with technical and go-to-market teams. You’ll also have the opportunity to shape new ideas, refine our capabilities, and influence how we deliver value to clients. This role will suit someone with strong data capability and client facing experience, with a background in digital marketing or marketing technology, who thrives in a fast-paced, adaptable environment and is comfortable operating autonomously. Sensor Tower operates a hybrid working policy, and you’ll work from our London office two days a week. What you’ll do: • Partner with the Senior Manager of Business Strategy to deliver digital marketing data and insight solutions for strategic EMEA accounts, primarily Fortune 500 and FTSE 100 companies across the US and Europe., • Manage ongoing client engagements while supporting new business opportunities., • Lead specific project workstreams end-to-end, owning delivery, timelines and stakeholder coordination., • Conduct analysis of digital marketing, campaign performance and consumer data, alongside QA and proof-of-concept work., • Translate complex datasets into clear, insight-led recommendations that drive client decision-making., • Support new client implementations across verticals such as CPG, Luxury and Retail., • Collaborate closely with Technical and Go-To-Market teams to ensure high-quality, on-time delivery aligned to client needs. What you’ll bring: • 3+ years of experience in marketing strategy, ad-tech, mar-tech, consulting or related environments., • Hands-on experience with digital advertising, e-commerce or customer-level datasets., • Proven track record in client-facing roles with enterprise stakeholders., • Strong Excel-based data analysis and reporting skills. Familiarity with other analytical tools is a plus., • Ability to build clear, insight-led narratives in PowerPoint or Google Slides., • Confidence working with multiple datasets to generate actionable insights., • Strong communication skills, with the ability to simplify technical outputs for non-technical audiences., • High ownership and a proactive mindset.

Placed by Leon is currently partnering with a prestigious international luxury watch brand to recruit a Boutique Director for one of the most significant locations within its global retail network. Situated in the heart of Mayfair, this role offers the opportunity to lead not only a flagship boutique but also a dedicated private-client environment focused on hosting VIP appointments, collector events, bespoke experiences, and relationship management with some of the industry's most valued clients. This is a highly visible leadership role requiring a balance of commercial acumen, strategic thinking, people development and exceptional client engagement. The successful candidate will play a key role in shaping the business's long-term growth strategy whilst ensuring an elevated, highly personalised client experience at every touchpoint. The Opportunity This is not a traditional boutique management position. The successful candidate will be responsible for driving the strategic direction of the location, identifying opportunities for growth, strengthening relationships within the UHNW and HNW community, and creating a culture of excellence throughout the team. You will work closely with senior leadership to develop and execute long-term business plans, analyse market opportunities, review performance data and implement initiatives that support sustainable growth and increased market share. Alongside this, you will oversee the execution of high-profile client events, exclusive partnerships, product presentations and brand activations designed to attract new clientele whilst strengthening relationships with existing collectors and VIP clients. Client Development & UHNW Engagement At the heart of this role is client development. The successful candidate will possess a deep understanding of relationship-led luxury retail and be comfortable engaging directly with UHNW and HNW clientele, collectors, entrepreneurs, family offices and influential members of the luxury community. You will be responsible for driving a sophisticated clienteling strategy across the boutique, ensuring that client relationships are nurtured, developed and retained over the long term. This role requires someone who genuinely enjoys building relationships, hosting clients, attending events and creating memorable experiences that drive loyalty, advocacy and repeat business. You will act as a brand ambassador both inside and outside the boutique, representing the Maison at events and developing meaningful connections within the Mayfair luxury ecosystem. Leadership & Team Development A key focus of this appointment is leadership. The team currently consists of an Assistant Boutique Manager, Watch Maker, Senior Client Advisors and Client Advisors, and we're seeking someone with a genuine passion for coaching, mentoring and developing talent. You'll be expected to create a high-performance culture built around accountability, collaboration, continuous improvement and exceptional client service. This includes implementing effective coaching routines, performance management frameworks and succession planning strategies whilst ensuring team members are supported in achieving both their personal and professional goals. We're particularly interested in individuals who have successfully developed future leaders and created stable, engaged and high-performing teams. Commercial & Operational Excellence Whilst client experience remains paramount, the successful candidate must also possess strong commercial awareness and operational discipline. You will be responsible for ensuring the seamless operation of both the boutique and private client environment, maintaining the highest standards across presentation, compliance, security, stock management and overall execution. You'll be expected to lead by example, remain visible on the shop floor, support the team, and ensure that operational excellence and the client experience remain closely connected. This is a hands-on leadership role rather than one focused solely on administration and reporting. Who We're Looking For We're particularly interested in speaking with individuals who can demonstrate: Significant luxury retail leadership experience within a flagship, boutique or high-value client environment A proven track record of developing and retaining high-performing teams Experience improving performance, navigating change, turning around challenging situations or successfully opening new locations Strong CRM and clienteling expertise, particularly within UHNW and HNW client segments Evidence of delivering successful client events, activations and relationship-building initiatives Exceptional communication, presentation and stakeholder management skills A deep understanding of the Mayfair luxury landscape and the expectations of its clientele The credibility and confidence to represent a prestigious Maison both internally and externally Previous experience within luxury watches is advantageous but not essential. More important is a genuine appreciation for luxury craftsmanship, heritage, client experience and relationship-led business development. This is an exceptional opportunity for a senior luxury leader looking to make a meaningful impact within a globally recognised Maison and play a key role in shaping its future growth. The role pays up to 100K, plus a pool commission and an annual bonus, making the OTE extremely lucrative.

ABOUT GULF TRADING CORPORATION Gulf Trading Corporation is a growing trading business operating in the fragrance and perfume sector. We are expanding our retail presence across premium mall locations in the UK, with a focus on delivering an exceptional customer experience through kiosks and shop-in-shop formats. As we scale our retail footprint, we are looking for an experienced, hands-on Retail Operations Manager to take full ownership of our day-to-day retail operations and help us build a world-class shopping experience for our customers. THE ROLE This is a key leadership position within Gulf Trading Corporation. You will be responsible for managing all aspects of our retail operations across mall kiosks and shop locations. You will be the driving force behind our sales performance, team culture, and operational standards — ensuring every location runs efficiently and profitably. This is a hands-on role suited to someone who thrives in a fast-moving retail environment and has experience building retail operations from the ground up. Essential Requirements • Minimum 3–5 years’ experience in retail operations, with a proven track record of managing multiple sites, • Direct experience in mall retail, kiosk or concession management — this is non-negotiable, • Demonstrated ability to hit and exceed sales targets in a retail environment, • Strong people management skills with experience recruiting, training, and developing retail teams, • Experience managing stock, inventory, and replenishment across multiple locations, • Commercially minded with an understanding of retail P&L, margins, and cost control, • Excellent organisational skills with the ability to manage multiple priorities simultaneously, • Full working rights in the United Kingdom Desirable (Nice to Have) • Background in fragrance, beauty, or luxury retail, • Existing relationships with mall management companies in the UK, • Experience opening new retail locations from scratch, • Familiarity with retail management or point-of-sale (POS) software

Job Description Title: Concession Manager Location: London Selfridges Reports To: Retail Area Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy,and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About Cygnet Gin: A Note From Our Founder, Katherine Jenkins OBE When I founded Cygnet, my mission was a very personal one: to create a gin that I could enjoy. As a professional singer, my body is my instrument, and throughout my career I’ve consciously needed to balance, protect and nourish it. What I consume directly affects my ability to perform at my best, whether I’m on the world’s biggest stages or sharing moments with loved ones. As a lifelong gin enthusiast, I faced a challenge: finding a spirit that wouldn’t compromise my voice. During my training I discovered that I’d have to abstain from G&Ts in the run up to performances, as the harsh finish of most spirits and mixers irritated my vocal cords. This frustration stayed with me as I travelled the world, but it also inspired me to create something better - something that met the high standards my body demands. And so, Cygnet was born. More than a luxury gin, Cygnet is crafted with the same dedication and care that I bring to my music. With an unwavering commitment to quality and with no expense spared to ensure we crafted the smoothest, most luxurious gin. Made near my childhood home in Wales, at the Copperworks Distillery, each bottle blends the finest botanicals with the purest Welsh water, drawing inspiration from the valleys that shaped my early years. The result is a spirit with an exceptionally silky-smooth finish, allowing it to be enjoyed neat, over ice, or as the perfect foundation for a Cygnet 2.2 Sip Martini. Cygnet 22, The World’s Most Luxurious Gin, features my own ‘secret ingredient’, Manuka honey a source of natural care throughout my career. It’s an ingredient I’ve trusted for years to protect my voice, my health, and the wellbeing of my family, and now it lends its rich, smooth character to the essence of Cygnet 22. The honey’s sweetness is removed but it creates a silky-smooth finish that lingers. Cygnet isn’t just a brand; it’s a reflection of my values: true luxury lies in the details, in taking time to savour life’s special moments, and in caring for the world around us. As a female-founded, female-led company, we’re driven by a sense of sisterhood and a commitment to sustainability. Our Cygnet 22 bottle is as thoughtfully approached as the liquid within, with its water-drop design inspired by the clarity of Welsh waters, its lighter weight reduces its carbon footprint and its removable branding allows the bottle to continue as a beautiful keepsake. Creating Cygnet has been a deeply personal and fulfilling journey, a blend of my passion for music, the environment, and a love for a spirit that celebrates life’s joys. From my heart to your glass, here’s to savouring the luxury you deserve. The Role This is an exciting opportunity for an ambitious sales professional to take ownership of Cygnet Gin's national on-trade channel, focusing on multi-site retail groups and key account partnerships. You will play a pivotal role in accelerating volume growth across the brand, building lasting commercial relationships and being the face of Cygnet Gin in the on-trade. You will manage the end-to-end sales process, from contract negotiation through to in-field execution, holding full accountability for your own P&L, wholesaler relationships and business development pipeline. This is a role for someone who thrives in an autonomous environment and is hungry to make a real commercial impact. Key Responsibilities Account Management • Own and develop a portfolio of national multi-site on-trade accounts, including premium restaurant groups, premium bar chains, casual dining and hotels., • Negotiate and manage commercial contracts, ensuring terms are aligned to brand strategy and deliver profitable growth., • Build strong, trust-based relationships with key buyers and decision-makers across your account base., • Conduct regular business reviews, presenting performance data and forward-looking joint business plans. Commercial & P&L Ownership • Take full responsibility for your individual P&L, managing investment, pricing and promotional activity to deliver volume and margin targets., • Monitor account profitability and proactively identify opportunities to improve commercial terms., • Manage trade spend and promotional budgets with discipline, ensuring strong return on investment. Wholesaler Relationships • Develop and maintain strong working relationships with key on-trade wholesalers and distributors operating within your account territory., • Collaborate with wholesaler sales teams to drive sell-out and maximise distribution across the Cygnet Gin portfolio., • Identify and resolve supply, pricing or listing issues in a timely and professional manner. Business Development • Proactively identify and pursue new account opportunities within the national on-trade multi-site segment., • Lead compelling brand presentations and product pitches, bringing Cygnet Gin’s story to life for prospective customers., • Stay close to market trends, competitor activity and channel dynamics to identify where growth is possible., • Work cross-functionally with the marketing team to support activation plans and bring brand campaigns to life in the trade. Portfolio & SKU Focus • Drive volume, distribution and visibility across all three core SKUs: Cygnet Welsh Dry, Cygnet 22 and Cygnet Infinity 0.0%., • Champion the 0.0% Botanical Spirit range as a key growth driver within the low and no category., • Ensure accurate range recommendations and menu placements are appropriate to each account. What We’re Looking For Essential • Demonstrable experience in a field sales or account management role, ideally within drinks, FMCG or hospitality., • Experience working with on-trade customers - pub groups, hotels, restaurants, bars and leisure operators., • Strong commercial acumen with confidence managing a P&L and negotiating commercial agreements., • Excellent communication and interpersonal skills; able to build rapport quickly and influence at multiple levels., • Self-motivated and highly organised, with the ability to manage your own diary, pipeline and priorities., • Start up energy, bring fire and drive to your role, constantly think outside the box and enjoy operating within a fast paced environment. Desirable • Experience with national multi-site on-trade groups or key account management., • Existing wholesaler relationships within the on-trade channel., • Knowledge of the gin or premium spirits category., • Familiarity with the low and no alcohol category, particularly non-alcoholic spirits., • WSET or equivalent spirits qualification. What We Offer We’re proud to offer a package that reflects the importance of this role and our commitment to attracting brilliant people: Salary Competitive base salary, reviewed annually (please discuss with hiring manager) Bonus Performance-related annual bonus tied to volume and revenue targets Car Allowance Car allowance or company car provided for field travel Holiday 25 days annual leave plus bank holidays Expenses Cygnet to cover travel and generic business expenses Our Culture At Cygnet Gin, we believe the best results come from people who care deeply about the product, the customer and each other. We’re a small, ambitious team where every individual makes a real difference. We celebrate hard work, move quickly and aren’t afraid to try new things. You’ll be joining a brand at an exciting stage of its journey, with a strong product, growing recognition and clear commercial ambition. If you’re passionate about luxury spirits, want genuine autonomy and are ready to grow with us, we’d love to hear from you. How to Apply To apply, please send your CV and a brief covering note outlining your relevant experience and why you’re excited about joining Cygnet Gin to: rhys@cygnet-distillery.com • We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job Description Title: Store Manager Location: Central London Reports To: Retail Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) t satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Concession Manager Location: Fenwicks Brent Cross Reports To: Retail Area Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy,and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Title: Logistics & Operations Manager Department: Commercial Contract type: Permanent, 40 hours per week Location: Our Head office in Bermondsey. Hybrid working- 4 days per week in the office About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey. Role Overview: The Logistics & Operations Manager is responsible for overseeing end-to-end logistics, fulfilment, and stock operations across the business. The role manages a multi-region fulfilment network across the UK, US, and EU, ensuring efficient, compliant, and cost-effective stock movement throughout the global supply chain. You will own relationships with third-party logistics providers, freight forwarders, and customs partners while driving operational excellence, stock accuracy, cost control, and service delivery across all channels. This role combines strategic planning with hands-on execution and supports international growth through continuous improvement, process optimisation, and scalable logistics solutions. Areas of Responsibility: 3PL Management • Primary contact for operational activity across 3PL partners in the UK, US, and EU., • Owns day-to-day relationships with warehouse and fulfilment partners, ensuring service levels, cost control, and operational excellence., • Develops 3PL performance frameworks including KPIs, SLAs, scorecards, and QBRs., • Leads bi-weekly operational reviews with clear agendas, actions, and accountability., • Ensures partners meet agreed service levels, escalating risks where required., • Manages peak trading, promotions, and month/year-end priorities., • Conducts warehouse visits to maintain relationships and identify improvements., • Reviews operating procedures and storage methods to ensure best practice and consistency., • Owns forecasting and capacity planning to ensure partners are resourced effectively., • Manages fulfilment and warehousing budgets, balancing cost and service., • Works with Technology and partners to resolve system and integration issues (NetSuite, eCommerce, 3PL)., • Supports sustainability initiatives across warehousing, transport, and packaging., • Owns consumables forecasting, purchasing, and inventory management. Logistics, Freight Forwarding & Intake Management • Owns relationships with freight forwarders, carriers, customs brokers, and logistics providers globally., • Develops and executes freight strategies across air, sea, road, and courier networks to support growth in the UK, US, and EU., • Accountable for end-to-end movement of goods from supplier to final warehouse., • Partners with Production and Buying teams to ensure accurate shipment planning and prioritisation., • Manages shipment bookings, routing, and transport modes to optimise cost, speed, and availability., • Monitors carrier performance against service levels, transit times, and cost targets., • Uses freight systems to provide delivery forecasts and manage shipment exceptions., • Leads resolution of customs issues, delays, and supply chain disruptions., • Maintains knowledge of trade regulations, duties, tariffs, and compliance requirements., • Ensures accurate import documentation including HS Codes, MID Codes, and Country of Origin., • Owns freight and duty budgets, forecasting, reporting, and cost analysis., • Reviews freight spend and market conditions to identify savings and mitigate risk., • Negotiates rates and terms with logistics providers and approves related invoices., • Provides shipment and freight updates in trade meetings and S&OP processes., • Monitors market developments and advises on impacts., • Supports logistics network development, including warehouse onboarding and expansion initiatives Customer Operations • Manages the Operations Assistant, • Ensures customer refund processes operate efficiently and within agreed service levels, • Works closely with Customer Care to manage priorities and resolve operational issues impacting customers, • Reports on returns processing performance and actively manages and escalates issues where necessary, • Ensures consignment notes and shipping documentation are accurately managed, • Accountable for end-to-end customer order operations, including:, • Order fulfilment management and order splitting, • Shortage management, • Billed reporting and financial reconciliations, • Operational issue resolution Stock Management • Accountable for all stock movements across the business, including warehouse stock takes, store stock takes and inter-store transfers, • Partners with Finance to develop and maintain robust inventory control processes, • Supports accurate stock reporting on both unit and cost bases, • Supports Finance in stock valuation and stock provision forecasting, • Monitors quarantine stock processes and reports on faulty versus saleable inventory, • Works with Merchandising and Finance on stock exit strategies, including third-party clearance partners, sample sales and liquidation activity, • Drives stock accuracy initiatives across all fulfilment locations and channels Reporting, Analysis & Systems • Acts as a NetSuite super user for all logistics and stock-related processes, • Documents and maintains operational process maps, systems workflows and integrations, • Works closely with Finance on logistics reporting and performance tracking, • Provides operational reporting within WBR, S&OP and other business performance forums, • Owns warehouse forecasting tools, ensuring short and long-term forecasts are accurately communicated to all fulfilment partners, • Produces analysis and reporting on logistics performance, service levels, freight spend and operational KPIs, • Uses data to identify operational improvements and cost-saving opportunities Operations Projects & Continuous Improvement • Supports the Commercial Director on strategic logistics and operational projects, • Leads or supports 3PL transitions, warehouse onboarding projects and freight-forwarder reviews, • Supports implementation of new sales channels and operational capabilities, • Identifies and implements process improvements to increase efficiency, scalability & service performance, • Keeps abreast of legislative and regulatory changes affecting logistics, customs & international trade, • Continuously reviews logistics rates, surcharges and duty changes, ensuring the business remains commercially competitive About You Experience: • Significant experience managing 3PL providers & global logistics operations, • Strong understanding of freight forwarding, customs compliance, international trade & inventory management, • Experienced in managing operational budgets, supplier relationships & commercial negotiations, • Comfortable operating at both strategic & hands-on levels., • Strong systems aptitude, ideally with NetSuite experience, • Strong analytical capability with advanced Excel skills and confidence working with large data sets, • Proven track record of driving process improvements and operational efficiencies Skills & Attributes • A positive, collaborative team player with a proactive and solutions-focused approach, • Highly organised with excellent planning, prioritisation and time-management skills, • Excellent stakeholder management & communication skills, • Adaptable, resilient and comfortable working within a fast-paced, growing business Benefits & Perks: We believe great work happens when people feel supported, valued, and inspired—here’s how we make that happen: • 33 days holiday (25 days + bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – enjoy 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Giving back through volunteering Why The Fold • A brand with a clear point of view and a fiercely loyal customer base — you will be selling something you can believe in, • Opportunity to play a highly visible role in a growing premium fashion brand, • Direct exposure to the leadership team and key strategic initiatives, • Broad and genuinely commercial remit with real influence on business performance, • Opportunity to help shape the next stage of international and operational growth, • Entrepreneurial environment with high levels of ownership and autonomy, • Collaborative culture with ambitious plans for the future, • Recent investment from a new owner. The brand is at a new chapter of growth across both existing and new channels, and operates internationally. Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient. Co-founded by Master Perfumer Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions. Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide. Your Mission As Store Manager, you are the true ambassador of the House — responsible for driving sales performance, leading the team, and delivering an exceptional client experience. Business Development & Performance • Drive the boutique’s sales and ensure achievement of revenue and KPI targets., • Analyse performance and implement action plans to maximise results., • Build and retain a loyal client base, cultivating strong relationships with both local and international clientele., • Develop client loyalty and implement appropriate CRM tools and clienteling actions, including in-store events., • Review and submit sales and operational reports to management. Team Leadership • Lead, inspire, and coach the team (Team Leader and Fragrance Sales Advisors)., • Recruit in collaboration with the Area Manager and the Recruitment team., • Foster a positive, motivating environment that reflects the values of the House. Operational & Brand Excellence • Guarantee flawless execution of the Retail Excellence ceremonial., • Train and develop talents to achieve excellence in both service and results in accordance with company policy., • Ensure perfect product presentation and compliance with visual merchandising guidelines., • Oversee daily operations: stock management, scheduling, reporting, and internal communication., • Ensure compliance with grooming standards according to the House guidelines., • Carry out any other duties within your capacity, which the Company may reasonably require. Profile • Proven experience (minimum 3–5 years) in team management within luxury retail, ideally in niche or selective perfumery., • Strong commercial acumen and sensitivity to high-end client expectations., • Natural leadership, passion for people development, and refined sense of service., • Fluent in English; another language would be a plus., • Impeccable presentation, energy, and enthusiasm for the world of fragrance., • Strong computer skills. What We Offer • A stimulating and elegant environment within a fast-growing luxury fragrance brand., • Continuous training and career development opportunities., • A key role in the opening and success of our first London store.

Job Description Title: Full-time Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Supervisors are instrumental in maintaining Longchamp’s high standards of service and store operations. As floor leaders, they support the boutique team in achieving sales excellence and ensuring smooth, day-to-day execution. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Supervisors foster an inclusive, empowered, and service-oriented work environment aligned with the brand’s values. Job Purpose To assist the management team by overseeing boutique floor activity, leading by example, coaching Sales Assistants, and helping to achieve commercial and operational objectives. Key Responsibilities Team Support & Leadership • Lead the team on the floor, ensuring exceptional service delivery, • Mentor and coach Sales Assistants in real-time to elevate client interactions, • Support onboarding of new team members and provide daily feedback, • Help maintain team morale and drive performance during shifts Customer Experience • Support complex client needs and resolve concerns with professionalism, • Uphold Longchamp’s luxury standards in every customer interaction, • Promote CRM registration, follow-up, and repeat client engagement, • Reinforce service standards and Clienteling practices throughout the team Sales & Operations • Achieve personal sales targets and support team results, • Monitor floor activity and KPIs; escalate concerns to management as needed, • Execute store procedures such as cash handling, stock management, and deliveries, • Maintain accurate POS transactions and loss prevention practices Visual Merchandising & Store Presentation • Ensure floor is always compliant with brand VM standards, • Support floor set changes and window refreshes, • Maintain a clean, organised, and well-stocked sales floor Skills & Qualifications • 2–3 years of experience in premium or luxury retail, • Demonstrated team leadership or supervisory experience, • Strong selling skills and client service focus, • Proficiency in POS systems and retail tools, • Fluent in English; additional languages an advantage Person Specification • Confident, approachable, and calm under pressure, • Leads by example with positivity and professionalism, • Solutions-oriented with strong decision-making skills, • Reliable, collaborative, and results-driven, • Flexible schedule, including weekends and holidays Key Performance Indicators (KPIs) • Team sales contribution and shift-level productivity, • Conversion rate and basket size performance, • CRM enrolment and data accuracy, • Operational compliance and cash handling accuracy, • Client feedback, complaint resolution, and mystery shopper scores, • Visual merchandising and store upkeep standards Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Store Manager | UNTAMD London, Westfield White City About the Job If you love design, craftsmanship, and meaningful connection, you’re in the right place. UNTAMD is a London-born contemporary jewellery brand that celebrates individuality through timeless and refined design. Our pieces are created to last a lifetime, balancing strength and softness, modernity and emotion. We are a creative and fast-growing brand driven by authenticity, collaboration, and attention to detail. At UNTAMD, we believe luxury is about experience and connection: how our clients feel, the stories we tell, and the relationships we build. Our values, Be Authentic, Act with Intention, and Celebrate Connection, shape how we design, communicate, and lead. The Role We are looking for an inspiring Store Manager to lead our London store. You will be an ambassador of UNTAMD, embodying the brand’s spirit and ensuring excellence across every touchpoint. This role combines creativity with commercial focus. You will drive sales performance, nurture a passionate team, and deliver an exceptional customer experience that captures UNTAMD’s distinctive voice and energy. Key Responsibilities Leadership and People -⁠ ⁠Lead, motivate, and inspire your team to deliver excellence in service and presentation -⁠ ⁠Coach and develop team members through regular feedback, goal-setting, and training -⁠ ⁠Recruit and onboard talent aligned with UNTAMD’s values and vision -⁠ ⁠Create an inclusive, positive, and collaborative store culture -⁠ ⁠Set clear objectives and track performance to exceed commercial targets Customer Experience -⁠ ⁠Lead by example on the shop floor, delivering a warm, personal, and memorable service -⁠ ⁠Build and nurture long-term customer relationships through authentic connection and follow-up -⁠ ⁠Champion CRM practices to enhance loyalty and retention -⁠ ⁠Support in-store events and activations that reflect UNTAMD’s brand story -⁠ ⁠Handle customer concerns with empathy, professionalism, and care Commercial and Operations -⁠ ⁠Achieve and exceed sales goals, conversion, and key KPIs -⁠ ⁠Analyse reports to identify business opportunities and implement action plans -⁠ ⁠Maintain operational excellence, from cash management to stock accuracy and visual standards -⁠ ⁠Manage budgets, payroll, and controllable costs in line with company targets -⁠ ⁠Ensure compliance with all health, safety, and security protocols -⁠ ⁠Partner with the head office on marketing launches, merchandising, and seasonal initiatives Product and Presentation -⁠ ⁠Maintain in-depth product knowledge and ensure the team can share it confidently -⁠ ⁠Oversee visual merchandising to align with UNTAMD’s brand aesthetic -⁠ ⁠Monitor stock levels and replenishment, ensuring accuracy and minimal loss -⁠ ⁠Ensure every display and interaction reflects UNTAMD’s design philosophy and attention to detail About You Minimum of three years of experience in store management within jewellery, fashion, or premium retail -⁠ ⁠A natural leader with strong communication, coaching, and motivational skills -⁠ ⁠Commercially minded with proven results in driving sales and managing KPIs -⁠ ⁠Passionate about jewellery, craftsmanship, and storytelling -⁠ ⁠Calm under pressure, organised, and detail-oriented -⁠ ⁠Warm, approachable, and guided by integrity -⁠ ⁠Fluent in English, additional languages are a plus Employee Benefits Competitive salary and commission opportunity based on store performance -⁠ ⁠25 days holiday -⁠ ⁠Birthday day off -⁠ ⁠Generous staff, family, and friends discount -⁠ ⁠One paid volunteer day each year to support a cause you care about -⁠ ⁠Regular social events and brand gatherings Join Us At UNTAMD, we believe in individuality, in jewellery, in style, and in people. We are proud to be an equal opportunities employer, creating a workplace where every voice is valued, and everyone can thrive as their authentic self. • If you are ready to lead with purpose, creativity, and confidence, we would love to hear your story.

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Senior Sales Associate - Flagship Regent St Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a Senior Sales Associate, you are a key player on the boutique team—combining deep product knowledge, exceptional client service, and leadership presence to support both customer experience and team performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Senior Sales Associates lead by example and contribute to a culture of respect, team collaboration, and elevated service. Job Purpose To serve as a role model on the sales floor by delivering exceptional client service, meeting and exceeding personal sales goals, and supporting junior staff with day-to-day selling and service standards. The Senior Sales Associate acts as a product expert and clienteling ambassador, helping to drive performance and uphold Longchamp’s luxury values. Key Responsibilities Client Service & Sales Leadership • Deliver world-class service to each client, providing tailored styling advice and storytelling around Longchamp’s heritage and product craftsmanship, • Actively drive personal sales and assist others in achieving team goals, • Support CRM initiatives by cultivating long-term relationships and managing follow-ups, • Resolve client issues with professionalism and sensitivity Team Mentoring & Support • Serve as a coach and mentor for junior Sales Associates during floor operations, • Provide peer-to-peer training on product knowledge and selling techniques, • Help reinforce service protocols and team standards, particularly during peak periods, • Support management in daily team briefings and onboarding of new employees Product & Brand Expertise • Maintain deep, up-to-date knowledge of collections, materials, and product care, • Stay informed on current fashion trends and competitive market activity, • Share feedback on product performance and customer preferences with leadership Boutique Operations • Support store operations including stock handling, delivery processing, and replenishment, • Perform POS transactions with speed and accuracy, • Maintain floor presentation and cleanliness throughout the shift, • Follow all loss prevention and compliance procedures Ready-to-Wear Ambassador Requirements: • Extensive luxury Ready-to-Wear expertise, combining advanced product knowledge with the ability to advise on fit, silhouette, styling, sizing and alterations to create an elevated client experience., • Proven success in developing a portfolio of VIC clients, building trusted relationships that drive loyalty, repeat business and long-term client value., • Commercially driven and results-oriented, with a talent for converting styling opportunities into complete wardrobe solutions while achieving ambitious sales and clienteling KPIs. Skills & Qualifications • 2–3 years of experience in premium or luxury retail, preferably in a leadership or mentorship role, • Strong customer service and sales acumen, • Advanced product knowledge and presentation ability, • Excellent communication and interpersonal skills, • POS and inventory system proficiency, • Fluent in English; other languages a plus Person Specification • Confident, articulate, and client-focused, • Collaborative and supportive of team goals, • Demonstrates a polished and elegant appearance in line with brand standards, • Reliable, proactive, and performance-driven, • Open to feedback, coaching, and personal development, • Available to work flexible hours, including weekends and holidays Key Performance Indicators (KPIs) • Personal sales target achievement, • Units per Transaction (UPT) and Average Transaction Value (ATV), • CRM data capture, client retention, and reactivation, • Team support contribution (e.g. mentoring, shift leadership), • Client satisfaction and mystery shopper feedback, • Visual compliance and operational excellence Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Our Brand Story ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia. Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth. Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose. At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued. The Opportunity ZIMMERMANN is seeking an Omnichannel Stock Associate (20h/week) to join our (boutique in Sloane Street Location) team. In this role, you will be instrumental in delivering exceptional client experiences, representing the ZIMMERMANN brand with confidence, care, and attention to detail on the shop floor. This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients. In this role, you will work closely with your team to achieve boutique goals, uphold impeccable presentation standards, and create memorable, personalised experiences that reflect the essence of ZIMMERMANN. Key Responsabilities : ONLINE ORDERS • To ensure Online orders are processed in accordance with Zimmermann “Online Store Policy and Procedure”, without exception, • To pack all allocated online orders to the highest standard of presentation, • To manage and support all expedited and hand delivery services, • To ensure invoicing and packing is completed according to client and Zimmermann guidelines, • To ensure 100% accuracy in dispatch, keeping in mind the end client experience, • To ensure the Online orders received are dispatched from the store in the required timeframe, • To manage the inventory of Online related stationery supplies, and re-order as necessary, • To ensure there is no incidence of negative feedback from Online Store clients, • To remain in regular communication with the CS/Ecommerce teams and reply within the required timeline, • To report issues that will impact the client experience to the CS and Ecommerce Operations Teams STOCKROOM ORGANISATION • To maintain the organization of the stock rooms and other storage spaces, • To ensure stock is organized by Collection group RTW / SWIM, category, colour and size, • To systematically re-organize the stock rooms to work in line with the delivery calendar and requirements of each season, • To ensure stock room is organized in line with BOH standards that prioritize efficiency for the sales team working with clients STOCK INVENTORY ASSISTANCE • To investigate any online related stock issues and discrepancies that arise from stocktake and liaise with the Store Manager and Stock Controller with the findings What you will bring The successful candidate will have a background in stock and in online fulfilment, hold strong multitasking skills and be a team player whilst enjoying a fast-paced work environment. They will also be analytical and thorough when referring to stock control. Why Join ZIMMERMANN? · Access to tailored development plans and learning opportunities · Generous employee benefits and product discounts · Clear pathways for career progression within a global organisation · A collaborative, high-performing, and inclusive team culture Next Steps If you’re ready to take the next step in your career and would like to contribute to ZIMMERMANN’s continued success, we’d love to hear from you. Please note that only shortlisted candidates will be contacted. ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.

Miista is looking for a passionate and driven full-time Sales Associate to join our Duke of York Square store in London. As a Sales Associate, you will be a true brand ambassador, embodying Miista’s values and delivering an exceptional in-store experience at every customer touchpoint. You will engage confidently with clients, build lasting relationships, and play a key role in driving sales performance while representing the unique spirit of the Miista brand. The Role You will be responsible for delivering outstanding customer service, achieving sales targets, and ensuring the store environment reflects Miista’s creative and alternative ethos. This is a hands-on role suited to someone with strong commercial awareness, a love of fashion and footwear, and a genuine enthusiasm for client engagement. Key Responsibilities • Deliver a personalised and engaging customer experience, consistently reflecting Miista’s brand values, • Achieve individual and store sales targets through confident selling and product knowledge, • Build and maintain strong relationships with in-store clients, offering professional and informed guidance, • Support stock management, replenishment, and overall store organisation, • Fulfil online orders when required, • Ensure the store is visually presentable and aligned with brand standards, • Assist with visual merchandising and store presentation, • Support in-store events and activations in collaboration with the marketing and press teams, • Communicate effectively with the Store Manager to contribute to store performance and growth The Ideal Candidate • Proven experience in customer-facing retail, preferably within fashion or luxury, • A strong passion for fashion, footwear, and contemporary design, • Target-driven with a commercial mindset, • Organised, proactive, and able to thrive in a fast-paced retail environment, • Confident communicator with a service-oriented attitude, • Fluent in English, • Comfortable using MS Office and basic retail systems Why Miista? Designed in London. Made in Spain. EU sourced and produced. Miista exists to do the opposite thing. For over a decade, we’ve challenged the exclusionary norms of the fashion industry through craftsmanship, community, creative risk-taking, and a refusal to take ourselves too seriously. We create footwear with personality — pieces that reflect how women actually live now. Miista isn’t about chasing trends or conventional ideas of “pretty”; it’s about confidence, individuality, and attitude. You know when it’s a Miista. If you’re passionate about fashion, people, and doing things differently, we’d love to hear from you.

ABOUT US Founded by makeup artist Jamie Genevieve, VIEVE is shaped by years of real-world experience — from working on makeup counters to building a global online community that values honesty over hype. Since launching in 2020, VIEVE has experienced rapid growth, becoming one of the UK’s most exciting beauty brands, with strong revenue performance and continued expansion across channels. Backed by Piper following investment in late 2025, we are entering a pivotal stage of scale — making this an incredibly exciting time to join the business and help shape its future. We create a carefully edited range of high-performance products that are powerful, versatile and easy to use, designed to fit real seamlessly into everyday life and routines. Artist-led and community-driven, VIEVE is aspirational yet accessible, with a deep understanding of the positive impact makeup can have on confidence and self-expression. We live by our values of Respect, Inspire and Own It, Together, and we’re building an inclusive team who share our passion for beauty and people. Join us at VIEVE and be part of a brand built on artistry, honesty and community. ABOUT THE JOB. The Senior Commercial Manager will be responsible for driving the commercial performance of the business across all wholesale, pureplay and physical retail channels. Reporting to the Business Development Director, this role will act as the bridge between commercial strategy and execution, ensuring the business delivers profitable growth through exceptional forecasting, inventory management, retailer performance analysis and commercial planning. The Senior Commercial Manager will own the financial performance of key retail partnerships and new retailer launches, ensuring that all channels are delivering against their full potential. This is a highly analytical role requiring a commercially driven individual who is passionate about understanding what drives performance, identifying opportunities for growth and ensuring the business has complete visibility of risks and opportunities across all sales channels. The successful candidate will work closely with Finance, Supply Chain, Marketing, Ecommerce and Retail & Customer Operation teams whilst developing the National Account Manager and strengthening the overall commercial capability of the business. KEY RESPONSIBILITIES: Commercial Performance & Growth • Own the commercial performance of all wholesale, pureplay and physical retail channels., • Deliver sales, profitability and growth targets across all assigned accounts., • Develop and implement retailer-specific growth strategies that drive both sell-in and sell-out., • Build and maintain Joint Business Plans with all retail partners., • Identify opportunities to increase productivity, ranking, visibility and market share., • Drive accountability both internally and externally to ensure commercial objectives are achieved., • Lead retailer business reviews and develop clear action plans to improve performance. Commercial Planning & Business Performance • Lead monthly, quarterly and annual commercial planning processes., • Develop robust reporting frameworks that provide clear visibility of business performance., • Monitor retailer rankings, category performance and market share trends., • Identify risks and opportunities and develop actionable recommendations., • Lead budget planning and target setting alongside Finance and the Business Development Director., • Drive a culture of accountability through clear performance measurement and follow-up. Forecasting, Inventory & Commercial Analysis • Lead forecasting across all wholesale channels., • Review, challenge and validate forecasts to ensure accuracy and robustness., • Develop forecasting strategies for core business, promotional periods and new launches., • Maintain complete visibility of retailer inventory positions, stock health and weeks of cover., • Monitor stock levels and proactively identify opportunities and risks., • Work closely with Supply Chain and Finance to optimise stock availability and inventory efficiency., • Analyse sell-in, sell-out, inventory, ranking and promotional performance., • Identify root causes behind underperformance and implement corrective action plans., • Build credibility through robust analysis and forecasting discipline. Retail Partnerships & Account Management • Build strong relationships with Buying, Merchandising, Ecommerce, Marketing & Social teams across all retail partners., • Act as the key commercial contact for all accounts., • Lead commercial discussions relating to performance, forecasting, launches and growth opportunities., • Support strategic retailer relationships established by the Business Development Director and CEO through exceptional execution and account management., • Ensure VIEVE is recognised as a best-in-class retail partner. New Retailer & International Launch Execution • Lead the commercial execution of all new retailers onboarded., • Support the successful implementation of international retail partnerships., • Coordinate forecasting, inventory planning and launch readiness., • Monitor launch performance and implement actions to maximise results., • Ensure all new partnerships are established with strong commercial foundations. Leadership and capability • Manage and develop the National Account Manager and Senior Retail Artist., • Set clear priorities for field support activity and ensure resources are aligned with business priorities., • Strengthen commercial disciplines, forecasting processes and reporting standards across the team. WHAT WE ARE LOOKING FOR Essential experience • Significant experience within a Commercial Manager, Senior National Account Manager, National Account Manager or similar commercial role within Beauty, Luxury, Consumer Goods or a high-growth omnichannel brand., • Proven track record of delivering profitable growth across major retail and/or pureplay accounts., • Experience managing key retail partnerships and developing Joint Business Plans., • Strong forecasting and inventory management experience., • Experience analysing sell-in, sell-out, stock, ranking and promotional performance data to drive commercial decision-making., • Experience working cross-functionally with Finance, Supply Chain, Marketing, Ecommerce and Operations teams., • Experience leading retailer launches, promotional campaigns and key trading periods., • Experience managing and developing more junior team members., • Experience working within a fast-paced, entrepreneurial and scaling business environment. Commercial, analytical and channel expertise • Highly analytical with exceptional commercial and financial acumen., • Strong understanding of retailer P&Ls and key commercial drivers., • Advanced forecasting and demand planning capability., • Ability to interrogate large volumes of data and translate findings into actionable commercial recommendations., • Strong understanding of inventory management, stock productivity and supply chain implications., • Ability to identify risks and opportunities quickly and develop practical solutions., • Commercially curious and naturally driven to understand the root causes behind business performance., • Strong attention to detail whilst maintaining a strategic view of the wider business., • Strong understanding of both physical retail and pureplay environments., • Knowledge of the key drivers of online retail performance including conversion, visibility, content optimisation and digital merchandising., • Understanding of retailer category dynamics, ranking performance and market share growth., • Experience managing multiple retailer relationships simultaneously., • Experience supporting successful retailer launches and distribution expansion. Leadership & communication • Excellent communication and stakeholder management skills., • Ability to influence and challenge constructively, • Confident presenting commercial performance, recommendations and forecasts to senior stakeholders., • Strong coaching and mentoring skills., • Ability to drive accountability and performance across internal and external stakeholders., • Highly organised with the ability to manage multiple priorities and deadlines. ABOUT YOU • Commercially obsessed, highly results-driven and naturally curious about what drives performance., • Analytical and detail-focused while able to keep a strategic view of the wider business., • Proactive, solutions-focused and comfortable operating in ambiguity., • Highly organised, resilient and able to manage multiple priorities and deadlines in a fast-paced environment., • Collaborative and relationship-oriented, with the confidence to challenge constructively and drive accountability., • Passionate about beauty, commercial excellence and continuous improvement., • Available to commute to central London at least twice per week. WHAT VIEVE OFFERS YOU Work Life Balance - we offer hybrid working, enhanced family leave and sick pay, 25 days holidays plus bank holidays and your birthdays off. A Great Team - we pride ourselves on our friendly culture and welcoming environment. We have regular social get togethers if that's your thing. Rewards - we offer a competitive salary, a generous staff discount on VIEVE products, private medical insurance and enhanced pension contributions. Great location - in the heart of Covent Garden (although we are up 2 flights of stairs!) Exciting opportunities - for growth and development in a rapidly expanding brand. WORKPLACE & DIVERSITY At VIEVE, we value diversity and inclusivity, recognising the beauty that comes from bringing together individuals with different backgrounds and perspectives. We welcome passionate individuals who are eager to join our exciting journey of growth and innovation. If you are interested in applying for a role with us and need any accommodations or assistance for any physical and/or mental disabilities throughout the recruitment process, please state that in your application. INTERVIEW PROCESS Screening call with HR followed by interview with Business Development Director and final round with two key stakeholders. If you're eager to play a vital role in the growth of VIEVE, we invite you to apply for the role Senior Commercial Manager.

A leading luxury watch retailer is seeking an exceptional head of retail & wholesale to take ownership of its stores across the UK and Ireland. Renowned for representing some of the world’s most prestigious timepieces, the business offers a dynamic, high-performance environment where brand integrity, innovation and commercial excellence are at the forefront. Working from the London headquarters, you will play a pivotal role in strengthening market presence, protecting brand positioning and driving sustainable growth across both retail and wholesale channels. As head of retail & wholesale, you will assume full responsibility for the day-to-day operations and strategic direction of the brand within the UK market, overseeing retail, wholesale, marketing, PR and customer care functions. Reporting to the Brand Vice President and Country Manager, you will manage the brand’s budget and P&L, develop and execute annual business plans, and ensure alignment with global brand strategy. The role encompasses driving sales and marketing initiatives, leading distribution strategy, managing key retail relationships, and overseeing purchasing and inventory control. You will also lead and develop a high-performing team, implement international procedures, and collaborate closely with cross-functional departments including Finance, HR, Legal, Logistics and IT. A key element of the position is maintaining strong communication with headquarters, delivering insightful reporting, and continuously identifying opportunities to enhance performance, customer experience and brand exposure. The successful candidate will bring proven sales management experience across both retail and wholesale, ideally within the watches or jewellery sector, alongside a strong track record of leading and developing teams. You will be a commercially astute and entrepreneurial individual with a deep understanding of market dynamics, coupled with the ability to negotiate effectively and drive growth. A strong background in sales and marketing, excellent communication and presentation skills, and the ability to influence at all levels are essential. In return they are offering a salary of up to £100,000 with the opportunity to earn an additional £20,000 in bonus. There is also a comprehensive benefit package, which you would expect for this level of role.

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Monitor market trends, competitive activity, and category developments to identify growth opportunities. Brand & Marketing Execution • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead management of UK media & PR agencies to unlock plans Product Launch & Category Growth • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Ensure strong brand storytelling and education across retail teams and partners. Team Leadership • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Foster a high-performance culture focused on commercial growth and strong retailer relationships. Cross-Functional Collaboration • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Strong commercial capability with managing end to end country P&L for brand. Preferred • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

Regional Account Manager London – Premium Drinks Distributor - Up to £60,000 + uncapped commission. My client is a well-established and highly respected distributor within the premium wines and spirit’s sector. With a reputation built on quality, service and long-standing industry relationships, they represent an impressive portfolio of brands across the UK market. We are looking for an outstanding Regional Account Manager to join their team and drive further success across London. Someone with an exceptional reputation, large network of contacts and experience handling large scale ledgers. Someone with a proven ability to manage and grow significant accounts and a track record of delivering serious results. If you have a large book of contacts, have managed big ledgers and know how to grow accounts, then get in touch! What the Regional Account Manager Role Offers: • Competitive Salary, uncapped commission and car allowance., • Opportunity to work with a respected and growing wines and spirits business., • Autonomy to develop and execute regional growth strategies., • Long-term career progression within a dynamic and well-funded business. Regional Account Manager Responsibilities: • Manage, retain and grow an existing customer portfolio., • Develop strategic relationships with key customers and decision-makers across the territory., • Deliver agreed sales, margin and distribution objectives., • Build and implement JBPs., • Negotiate commercial agreements, activations and promotional activity., • Work collaboratively with supplier partners to maximise brand performance., • Monitor market trends and competitor activity to identify opportunity., • Maintain accurate forecasting, pipeline management and sales reporting. Ideal Regional Account Manager Profile: • Proven success in a regional account management or business development role within drinks FMCG, • Demonstrable experience managing large customer ledgers., • Extensive network of industry contacts across the industry., • Outstanding account management and relationship-building skills., • Strong commercial acumen with excellent negotiation capabilities., • Consistent history of achieving or exceeding sales and growth targets., • Highly self-motivated, organised, and capable of working autonomously., • Passionate about wines and spirits, with strong product and market knowledge. If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitmentor call 0207 790 2666. COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON - £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / MULTI-SITE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Able to ‘think outside the box’ to drive and introduce new ideas and solutions. Ideal Candidate: • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to cv@otbrecruitment.com or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

A Senior Account Manager role within a premium beauty brand, ideal for a commercially driven account manager who knows how to grow partnerships and deliver results. 12-month maternity cover role based in London. The Role You will own and develop key UK retail, subscription box and ecommerce accounts, working closely with the Commercial Director to drive sell-out performance, protect brand standards and deliver against ambitious targets. This is a role for someone who brings commercial energy, strategic thinking and genuine relationship depth. • Build and develop a strong UK wholesale retail business, ensuring sell-out targets align with commercial strategy, • Act as the primary contact for retail partners, managing day-to-day account activity with the support of a Junior Account Manager, • Review and execute marketing plans, JBPs and brand guidelines across all retail partners, • Accurately forecast revenue on an annual, quarterly and monthly basis, • Manage stock fulfilment by working closely with the Operations and Supply teams, • Coordinate and deliver NPD launches to maximise sales performance across the UK market, • Develop merchandising plans and sampling initiatives in collaboration with internal teams, • Produce weekly and monthly sales and productivity reports for the business, • Manage P&L across all sales actions, price deals and activations, • Collaborate with NPD, PR and Marketing to strengthen market share across all product lines, • Bring forward new commercial ideas on bundles, boxes and business development opportunities, • Resolve account queries including invoices, credits and returns efficiently and professionally Sound like you? You have proven experience in a similar senior account management role, ideally within beauty or luxury retail. You are highly commercial, a natural relationship builder and someone who finds genuine motivation in sales success. You hold a relevant degree, are confident with Excel and PowerPoint, and demonstrate strong forecasting and analytical skills. You thrive when working at pace, bring an entrepreneurial mindset and are always looking for the next opportunity to exceed.

Assistant Store Manager – French Contemporary fashion brand London Salary up to £45,000 plus bonus + excellent benefits About: • French Contemporary Fashion Brand, • Feminine Tailoring & Quiet affordable luxury, • Excellent London Location Marylebone Offering: • Competitive salary up to £45,000 plus annual bonus, • Opportunity to support the leadership of a high-profile boutique in London, • Work for a globally recognised premium fashion house known for quality and elevated design, • Lead and develop a team of 16-20, driving performance, service excellence, and client engagement, • Strong career progression within a leading international Premium Brand, • Excellent benefits including Private Health care, annual bonus, lunch and travel vouchers, beauty / wellness allowance, holiday and additional support days annually Key responsibilities: • Support the Store Manager in delivering overall commercial performance and boutique excellence within a high footfall environment, • Lead, coach, and motivate a team of 16-20 to consistently exceed sales targets and service expectations through story telling, • Drive VIP clienteling strategies, including appointments, private styling, and in-store experiences, • Oversee daily operations, including stock management, VM standards, and operational efficiency, • Support recruitment and onboarding of new team members, ensure compliance with UK labour laws and internal policies, • Support P&L performance through strong commercial awareness and KPI management About you: • Strong experience as an Assistant Store Manager or Department Manager within premium / luxury fashion retail, • Experience and desire to work within a high footfall environment, fast paced environment, • Proven success in driving sales performance within a premium / high street boutique environment, • Strong leadership skills with the ability to coach, motivate, and develop teams, • Commercially driven with a strong understanding of RTW collections, fashion trends, and luxury service standards 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

GROUP HEAD OF SALES - EUROPE LOCATION: London (with regular travel to the rest of Europe) REPORTS TO: Group Sales Director RESPONSIBLE FOR: Regional Manager DACH (Germany, Austria, Switzerland) and The Lakes Distillery Brand Ambassador - Europe. COMMUNICATORS: Group CEO, Group Head of Sales– Asia and Middle East, Group Finance Director, Head Winemaker, UK Sales Team and Group Marketing Heads of Department. MAIN PURPOSE: This role will be responsible for the overall international sales strategy in Europe. With strong experience in luxury global wine and spirits distribution, and a specific focus towards the On-Trade and building key relationships, this key position aims to maximise the international sales performance. This role will be responsible for leadership of the International Sales Team in Europe. This role has ownership and accountability for building and establishing new business development strategies, distributors and increasing The Nyetimber Group brand awareness on key listing in the ultra-premium On and Off Trade channels across Europe. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of English Sparkling Wine and more. To be a pioneer means ‘to not follow’ and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond wine making, it extends to every touch point of the brand. At every possible opportunity Nyetimber should difference itself with faultless and high-quality execution and service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: • Develop and lead the commercial strategy across Europe for both Nyetimber and The Lakes Distillery., • Define and implement long-term sales and distribution plans in partnership with the Group CEO and Group Sales Director., • Deliver sustainable commercial growth across European markets, distributors, product categories, and channels, supported by clear KPI frameworks., • Drive commercial performance while protecting luxury brand equity, pricing integrity, and premium market positioning., • Lead, develop, and inspire the European Sales team across all channels, including On-Trade, Off-Trade, and B2B., • Deliver ambitious business growth objectives aligned to the wider Nyetimber Group international strategy., • Secure and grow prestigious On-Trade and Off-Trade listings in partnership with distributors and key stakeholders., • Identify and develop new business opportunities across priority European markets and channels., • Evaluate new commercial opportunities to ensure strategic alignment, long-term value creation, and effective use of resources., • Partner closely with Marketing teams and distributors to deliver best-in-class brand activation and market plans across Europe., • Manage the European sales budget effectively, ensuring strong financial control and commercial accountability., • Review sales performance regularly with Finance across product categories and markets, identifying opportunities for growth and optimisation., • Provide strategic commercial insight to support wider business planning and international growth strategy., • Monitor competitor activity, market trends, and industry developments across Europe, making recommendations to support continued growth and brand positioning., • Responsible for developing the Travel Retail strategies worldwide. SKILLS AND EXPERIENCE: • Proven leadership experience managing and developing high-performing commercial teams., • Proven track record of developing and executing successful international sales and distribution strategies., • Experience within champagne, sparkling wine, or premium spirits categories is a must., • Significant senior commercial experience within the luxury wines and spirits industry is essential., • Strong understanding of luxury brand positioning, premium route-to-market strategy, and prestige pricing management., • Demonstrated success in driving brand awareness, commercial growth, and strategic market expansion across Europe., • Proven experience managing distributor networks and developing new business opportunities within international markets., • Strong network of premium On-Trade, Off-Trade, and distributor relationships across Europe., • Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels., • Strong negotiation and relationship management capabilities within high-profile commercial environments., • Commercially astute with strong financial and analytical capability., • Strategic thinker with the agility to respond to changing market opportunities., • Resilient, entrepreneurial, and highly effective operating within an international luxury business environment., • Extensive experience building and growing luxury brands across European markets., • Additional language skills would be advantageous., • Wine and/or spirits qualifications desirable., • Proven track record in sales execution and new business development within an international distribution platform., • Network of high-quality international trade connections specific to countries of responsibility.

Job Title: Head of Retail, Customer & Commercial Partnerships Reporting to: Commercial Director Direct Reports: Area Manager & Customer Care team Contract type: Permanent, 40 hours per week Location: Head office in Bermondsey & Stores- min 1 day per week in store, at least one Saturday per month About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, we have built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – we've built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. Role Overview: This is a broad, high-ownership senior role responsible for the commercial and experiential heart of our customer-facing business. You will lead our retail stores and customer care function — the most established and immediate priorities — while taking ownership of our fast-growing marketplace channel and helping to build the foundations for wholesale as a future growth lever. You will be confident operating with significant autonomy across retail, customer experience, digital partnerships and emerging commercial channels. Key Responsibilities: Retail Operations & Commercial Performance Retail is the most visible expression of our brand in person, and this role is its senior custodian. • Own the P&L for The Fold's two London stores — Chelsea and the City — with full accountability for revenue, conversion, ATV and profitability, • Lead and develop the Area Manager, working in close partnership to set performance goals, develop the wider team and uphold premium standards in store, • Be a visible presence in store: at least 1 day per week across both locations, including at least one Saturday per month at Chelsea, • Develop and execute clienteling, VIP engagement, styling appointment and local marketing initiatives, • Monitor store KPIs and implement fast, clear action plans to maximise performance, • Lead in-store events and customer acquisition initiatives, • Identify and deliver ad hoc retail opportunities — sample sales, pop-ups and brand activations — managing their end-to-end commercial and operational execution, • Explore and develop commercial partnerships — corporate, concierge, membership and lifestyle — that drive footfall, brand awareness and incremental revenue, • Support succession planning and development pathways for the retail team, building capability and retaining talent Customer Experience & Customer Care Customer Care is a strategic function — it drives retention, advocacy and lifetime value, and is a key differentiator in a premium market. For a brand built on quality and intention, the post-purchase experience is as important as the product. • Lead the Customer Care team, ensuring exceptional, on-brand service across all customer touchpoints — online, in store and post-purchase, • Act as the senior point of escalation for complex customer situations — managing complaints, relationship-sensitive cases and high-value customer interactions with care, commercial judgment and brand-appropriate authority, • Oversee team KPIs, identifying improvement opportunities and executing clear action plans to maximise results, • Lead the implementation of new Customer Care platform (across email, phone and other communication channels) to streamline systems, improve Customer insights and metrics, • Own customer satisfaction metrics including CSAT, NPS, Trustpilot ratings and customer retention, • Champion a customer-first culture across retail and digital channels, • Ensure all customer communications reflect our tone of voice and brand values with precision, • Use customer insight and feedback to identify commercial and service improvement opportunities, • Work in close partnership with the Operations and Logistics Manager to ensure the post-purchase customer journey — from despatch through to delivery and returns — meets premium standards; the relationship between Customer Care and Operations must be seamless, with shared accountability for the end-to-end fulfilment experience, • Bring a problem-solving mindset and genuine attention to detail to operational issues that affect customer experience — working proactively with the operations team and third-party warehouse to identify, escalate and resolve friction points before they become patterns, • Partner with internal teams — ecommerce, CRM, merchandising — to improve the end-to-end omnichannel customer journey Marketplace Channels & Digital Partnerships We've already launched on Nordstrom and Macy's in the US, with a significant roll-out across further platforms expected from Autumn 2026. This channel is live, growing, and a genuine commercial priority. • Own the commercial performance of our marketplace channels — driving sales, visibility and brand consistency across all active platforms, • Manage relationships with marketplace partners and operators, ensuring KPIs and commercial targets are met, • Work closely with digital, merchandising and marketing teams to optimise assortment, content, pricing and promotional activity, • Lead the onboarding and integration of new platforms as the Refined Networks partnership scales from Autumn 2026, • Monitor performance data across channels and identify opportunities for expansion into new platforms and territories, • Ensure The Fold's brand presentation and customer experience remain premium and consistent across all third-party digital environments Wholesale & Key Accounts — Building for the Future Wholesale is not yet live, but is a clear strategic priority for the next phase of growth. This role will play an active part in building it from the ground up — scoping the opportunity, establishing the framework, and ultimately owning its commercial performance. • Partner with the Commercial Director to define our wholesale strategy — channel priorities, target accounts, commercial framework and route to market, • Help identify and evaluate potential wholesale partners in domestic and international markets, • Build the operational and commercial foundations required to launch and scale a wholesale channel effectively, • In time, lead seasonal sell-in processes, trading reviews and commercial negotiations with wholesale accounts, • Represent The Fold at relevant industry events and trade shows as the wholesale strategy develops Commercial Leadership & Cross-functional Collaboration • Lead commercial forecasting, budgeting and trading reviews across all owned and partner channels, • Work closely with Buying, Merchandising, Marketing, CRM, Ecommerce and Finance to deliver integrated growth plans, • Act as a key external ambassador across retail partnerships, marketplace relationships and industry networks, • Support the Commercial Director in shaping and executing omnichannel growth strategy, • Identify emerging trends across retail, marketplace and wholesale channels and translate them into commercial opportunities About You Experience • Significant experience in retail operations, customer experience or commercial leadership within premium, contemporary or luxury fashion, • A proven track record of leading store teams and driving commercial performance through exceptional customer experiences, • Experience managing or growing marketplace, concession or digital partnership channels, • Exposure to wholesale or key account management — either owning it directly or supporting its development — is a strong advantage, • Demonstrated P&L ownership and the analytical capability to drive data-led decisions, • Experience leading, coaching and developing customer-facing teams Skills • A genuine love for retail and in-person customer engagement — you find energy in store, not just in the boardroom, • Commercially driven with a strong growth mindset and entrepreneurial approach to new channels, • Skilled relationship builder — with partners, customers and internal stakeholders alike, • Customer-centric to the core, with a passion for premium, personalised service — and the senior presence to handle escalations and sensitive relationships with confidence and grace, • A natural problem-solver with strong attention to detail — particularly across operational and fulfilment processes impacting customer experience, • Comfortable working cross-functionally with operational teams and third-party partners, with the tenacity to see issues through to resolution, • A strategic thinker who can also roll up their sleeves and deliver operationally, • A collaborative leader who thrives in a fast-paced, evolving environment Benefits & Perks: • 33 days holiday (includinf bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays hours, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Volunteering with our charity partner, Smart Works Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Associate Search Consultant: Legal/ Strategic Executive Search Seeking 2026 Graduates About the firm Our client is a specialist executive search firm focused on the legal, financial services and transformation mandates. This is genuinely consultative work. The firm operates on a retained search model, advising leadership teams on senior, strategic, and Board-level hires where discretion, market judgement, and depth of insight matter far more than transactional volume. Their consultants don't fill jobs — they shape teams, advise founders, and influence the leadership composition of the businesses driving the next phase of the global economy. The role The Associate Search Consultant position is the firm's entry route into executive search. You'd be working alongside senior consultants on live retained mandates, building the foundational skills of search, market mapping, longlisting, candidate engagement, and strategic insight before progressing into running your own mandates and client relationships. This is not a high-volume contingent sales role. The cadence is slower, the work is deeper, and the conversations are with senior leaders, founders, and investors. You'd learn to think like a market specialist, write like an advisor, and engage like a peer to the executives you're representing. What you'd be doing • Strategic market mapping — building a detailed view of the sustainability talent landscape across one or more sub-sectors (e.g. clean power, hydrogen, climate finance, mobility, energy storage), • Research and intelligence work — informing client briefs with real market data: who's hiring, who's moving, where the depth of talent sits, and what compensation looks like at the senior end, • Candidate identification and engagement — sourcing, qualifying, and building relationships with senior candidates, often passive and Board-level, • Supporting retained mandates end-to-end — partnering with senior consultants on live searches, attending client briefings, contributing to longlist and shortlist presentations, and learning the full search methodology, • Client and candidate communication — drafting briefs, position specifications, candidate profiles, and market intelligence reports, • Sector specialism development — over time, becoming a credible voice in one of the firm's verticals, with the platform of an established brand behind you Who they're looking for The strongest hires into this role are not necessarily those with prior recruitment experience — but rather candidates with the intellectual curiosity, commercial instinct, and resilience to operate as advisors to senior leaders from day one. You'd be a strong fit if you have • A 2026 degree-level education (any discipline — the firm hires across STEM, humanities, business, and social sciences), • Strong commercial or sales exposure — whether through internships, placement years, retail/luxury sales, or running your own venture, • An interest in sustainability, climate, or the energy transition — explicit prior expertise is not required, but genuine curiosity is essential, • Excellent written and verbal communication — you'll be drafting client-facing material from early in the role, • Resilience and self-discipline — search is a slower-burn discipline than contingent recruitment, requiring patience and rigour, • Coachability and intellectual humility — the senior consultants you'd be working alongside have decades of experience, and the learning curve is real, • Language skills (French, German, Dutch, Spanish, or Nordic languages) are a strong asset given the firm's pan-European mandate base, but not essential What's on offer • A genuine route into executive search, not just recruitment — the difference matters in terms of long-term career trajectory and the calibre of work you'd be exposed to, • Direct mentorship from senior consultants with established sector specialisms and Board-level networks, • Exposure to high-impact mandates from day one — partnering with founders, investors, and senior leadership teams across one of the most consequential sectors in the global economy, • A clear progression path from Associate Search Consultant → Search Consultant → Senior Consultant → Engagement Manager → Principal, • Competitive base salary plus retained-model commission structure (specifics shared on the call), • Hybrid working with a London office base, plus international travel where mandates require it, • A platform for sector profile-building — including the opportunity to contribute to the firm's market analysis, podcasts, and thought leadership

Commercial Manager/QS - European Luxury Projects London £50-60,000 + excellent benefits (including generous training allowance & company credit card), unique company perks & a generous bonus This is a lovely opportunity to join a truly unique client side cost and project management consultancy delivering European projects for some of the world’s most prestigious luxury retail, hospitality and commercial brands. Projects are in located in London, Paris, Monaco, Madrid, Milan, Zurich & Dusseldorf. The company deliver large refurbishment projects end to end. The projects are beautifully designed using the highest quality materials. On a day-to-day basis your role will involve: • Estimating, • Proactive Cost Management, • Site Progress Checking, • Variation Tracking, • Valuations & the Agreement of Final Accounts, • Procurement, • Cashflow & Finance Management The ideal candidate will be based in London with experience of the construction industry as a cost/commercial manager or quantity surveyor with a client side consultancy or the interpersonal skills to suit a consulting role. Previous experience of the luxury projects and/or speaking a European language would be fantastic, but it's not essential. This company invest generously in up-skilling their team, in addition to training, mentoring and guidance internally, you have a generous training budget to spend on enhancing your skills, which could be attending RICS courses or learning a European language or anything else relevant. The main selling point of this role is the opportunity to travel to beautiful cities and build beautifully designed projects. You can expect to travel a few times throughout the year, the rest of your time is hybrid working. If you are ambitious and want to learn and progress, then the culture and environment of this business would really suit you. They do reviews with their staff every 3 months to ensure you are getting everything you need to feel supported and happy in your work. They also do salary reviews every 3 months, so your remuneration grows as your experience does in real time. For further details please send your CV to abby@rialtoproperty.co.uk or contact Abby for a confidential conversation. A full job specification, list of benefits and unique perks and an extensive project and client list can be provided.

We’re delighted to be partnering with a luxury retail brand as they seek to appoint a Senior HR Manager for a 12m contract – a pivotal role within their People team. In this role, you’ll work closely with the Head Office Leadership Team, acting as a trusted advisor on all People matters. You’ll support the head office and retail population, shaping critical business decisions while balancing commercial needs with HR best practice and UK employment law. Key Responsibilities • Act as strategic partner to the business at all levels, influencing across all People-related matters., • Provide expert guidance on UK employment law and act as the go-to for complex employee relations., • Support and challenge senior stakeholders to deliver commercial outcomes aligned with People strategy., • Drive continuous improvement and ensure HR best practice across the business. About You • Proven experience in strategic HR business partnering at senior level., • Strong background in UK employment law with the confidence to advise on complex legal matters., • Experience partnering with Head Office functions; retail sector exposure is highly desirable., • A track record of successfully leading and developing a team., • Strong influencing skills with the ability to challenge and gain buy-in at senior leadership level., • Ideally fashion/retail experience This is a fantastic opportunity to be part of a growing business with a brilliant people team with Genuine scope to make an impact and progress your career. This role is based in the office 5 days a week. We anticipate high interest in this opportunity and, regrettably, can only respond to shortlisted candidates.

About Us We are a luxury, design-led boutique fitness group based in Central London, offering a premium member experience through state-of-the-art facilities, innovative training environments, and exceptional service. We pride ourselves on delivering an immaculate, safe, and inspiring space for our members and team. Role Overview As a Maintenance Engineer, you will be responsible for ensuring that all gym facilities, equipment, and building systems are maintained to the highest standards. You will play a key role in safeguarding the operational excellence and aesthetic integrity of our sites, ensuring a seamless experience for members and staff alike. Key Responsibilities Facility Maintenance • Conduct regular inspections, preventative maintenance, and reactive repairs across multiple Central London sites., • Maintain gym equipment (cardio, strength, and functional fitness machines), lighting, HVAC, plumbing, and electrical systems., • Oversee maintenance of changing rooms, spa areas, and other member facilities., • Ensure all sites are consistently presented to a luxury, brand-aligned standard. Compliance & Safety • Maintain compliance with all relevant health, safety, and environmental regulations., • Carry out risk assessments and record maintenance logs accurately., • Support the Facilities Manager in contractor management, safety checks, and planned maintenance schedules. Operational Support • Respond swiftly to urgent maintenance issues to minimize downtime and disruption., • Liaise with suppliers, contractors, and site teams to coordinate repairs and replacements., • Support new site openings, refurbishments, and minor project works when required. Skills & Experience Essential: • Proven experience in a similar maintenance role (preferably within hospitality, leisure, or high-end retail environments)., • Strong practical knowledge of mechanical, electrical, and general building maintenance., • Experience maintaining fitness equipment (Technogym, Life Fitness, or similar brands desirable)., • Excellent problem-solving skills and ability to work independently across multiple sites., • Good communication skills, professional presentation, and attention to detail. Desirable: • Relevant qualifications (e.g. City & Guilds, NVQ, or equivalent in electrical or mechanical engineering)., • Knowledge of building management systems (BMS) and HVAC systems., • Experience working in luxury or design-led environments. Personal Attributes • Professional, proactive, and service-driven attitude., • Takes pride in maintaining immaculate spaces., • Reliable and flexible — able to adapt to the dynamic nature of boutique fitness operations., • Team-oriented with a “can-do” approach.

About the House of Creed Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance. About the role The Visual Merchandising Manager will play a pivotal role in bringing the brand's global visual merchandising vision to life across international markets. Acting as the primary liaison between global strategy and regional execution teams, this role combines creative design expertise with strong project management capabilities to ensure consistent, elevated, and commercially effective retail experiences. Working within a fast-paced luxury fragrance environment, the Visual Merchandising Manager will lead the development of merchandising tools, display concepts, prototypes, planograms, and implementation guidelines while supporting commercial objectives through reporting, analysis, and strategic recommendations. Key responsibilities Including but not limited to: • Develop visual merchandising concepts, displays and planograms aligned with global standards, • Create prototypes and guidelines for launches, campaigns and installations, • Translate global direction into market-ready execution plans, • Manage projects end-to-end (timelines, budgets, suppliers), • Partner with Creative, Marketing, Product and Retail teams, • Support regional teams and monitor execution consistency, • Analyse performance and provide recommendations Skills/Experiences desired • Experience in Visual Merchandising, Retail Design or Store Design within a luxury or premium brand, • Strong design capability (mock-ups, retail concepts, planograms), • Project management experience across multiple markets, • Experience managing agencies and production partners, • Commercial awareness and ability to interpret data, • Proficiency in Adobe Creative Suite and/or SketchUp, AutoCAD, Vectorworks, • Advanced PowerPoint and Excel skills, • Strong communication and stakeholder management Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Our client is fast-growing, design-led luxury gifts and lifestyle brand known internationally for creating high-quality, imaginative collectables and accessories. With a loyal global following and strong presence across premium retail environments, this company is celebrated for its playful creativity, craftsmanship, and joyful approach to product design. As the brand continues to expand worldwide, they are looking for a talented Global Product Marketing Manager to help shape and launch captivating seasonal collections and exclusive global collaborations. As Global Product Marketing Manager, you will lead the planning, development, and execution of seasonal product ranges and exclusive launches across global markets. You’ll be the key connector between Product Development, Category Management, Sales, and Regional Marketing, ensuring collections are strategically positioned, beautifully presented, and commercially successful. This is a highly cross-functional and influential role, ideal for someone who thrives in a fast-paced, creative environment and understands the nuances of premium consumer goods. Key Responsibilities • Lead global planning and execution of seasonal collections (e.g., Valentine’s Day, Christmas) and exclusive launches (retailer partnerships, experiential exclusives, collaborations)., • Serve as project lead, coordinating stakeholders across Category, Design, Marketing, and Sales., • Own the global go-to-market toolkit: positioning, messaging, creative assets, launch playbooks., • Partner with regional teams to support local-market exclusives while maintaining alignment to global frameworks., • Drive timelines and approvals through the gate-stage NPD process, ensuring on-time, commercially robust launches., • Collaborate closely with commercial teams to ensure exclusives meet market needs and enhance brand presence., • Analyse performance of seasonal and exclusive ranges, feeding learnings into future planning., • Champion brand values and ensure launches contribute to long-term portfolio strategy. Skills, Experience & Behaviours • 5+ years’ experience in Product Marketing within luxury or premium consumer goods., • Proven track record working with high-end retail environments and luxury retailers., • Experience with stage-gate or similar structured NPD processes., • Demonstrated success in delivering retailer exclusives or brand collaborations.

INTRODUCTION TO QUINTESSENTIALLY Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES • Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored, • Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more, • Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy, • Providing quality suggestions at all times which exceed Member expectations, • Intensive & extensive phone and email-based correspondence, • Using a CRM system to log Member requests, actioning requests and updating Member information HOURS OF WORK 4 nights on, 4 nights off 36 hours per week, 10:00pm – 8:00am. You will be entitled to a 1-hour unpaid break. You will be required to work weekends on a shift rota basis. REQUIREMENTS • Must be fluent-spoken and written in English. French is advantageous., • Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure, • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals, • Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide, • Warm, friendly, calm, confident and courteous at all times, • Pro-active, energetic and positive attitude, • Strong IT & CRM systems skills, • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure OUR IDEAL CANDIDATE • Understands HNW lifestyles, expectations, needs and preferences, • Warm, friendly, calm, confident and courteous at all times, • Able to anticipate client needs and deliver intuitive and highly personalised solutions, • Pro-active, energetic, with a positive attitude, • Excellent team player, • Values privacy and confidentiality, • Passionate about travel, culture, and unique global experiences, • Strong IT & CRM systems skills, • Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure, • Strong networker and relationship builder WHAT YOU WILL GET IN RETURN • Hybrid working (role dependant), • Competitive annual leave allowance with a further increase due to long service, • Birthday Allowance – take your birthday off on us!, • Pension Scheme, • Angel Days: Additional paid leave to do charity work, • Long Service Awards – Increased employer pensions, sabbatical, private medical, • Life Assurance, • Study Leave, • Puppy friendly offices, • Social events in the office, • Season Ticket Loans, • Cycle to work scheme, • Discounts with a variety of retail and hospitality companies

• Residential Property Manager - Strategic Oversight, • Client Side | Landmark Mixed Use Development | Central London, • Salary: £55,000 to £70,000 + Bonus + Exceptional Benefits Madison Berkeley is delighted to be partnering exclusively with one of London's most recognisable mixed use destinations on the appointment of a Residential Property Manager. This is not your typical residential property management role. You'll be joining the ownership side of the business, acting as the landlord's representative across a landmark estate that combines luxury residences, affordable housing, retail, leisure and public realm within one of the capital's most iconic developments. For candidates looking to move client side, opportunities of this calibre rarely come to market. Why This Opportunity Stands Out The successful candidate will sit within a lean, high performing team and work directly alongside senior decision makers responsible for the long term performance and evolution of the estate. Whilst resident experience and operational oversight remain key responsibilities, this role offers significantly broader exposure than a traditional residential management position. You will gain visibility across: • Strategic oversight of external managing agents and service partners, • Estate strategy and performance, • Residential asset performance, • Service charge management and financial planning, • Leasehold matters and legal proceedings, • Resident engagement and stakeholder management, • Wider development, leasing and ownership initiatives A key attraction of the role is the strategic nature of the position. This is a strategic client side role, providing oversight of the residential estate on behalf of the owner. Working closely with senior stakeholders, you'll oversee managing agent performance, protect asset value and gain exposure to both asset management initiatives and wider ownership strategy. The Role Acting as the owner's representative, you will oversee the performance of external managing agents whilst serving as a key point of contact for residents, leaseholders and internal stakeholders. Responsibilities will include: • Overseeing the day to day management of a substantial residential portfolio, • Managing relationships with residents and leaseholders across a diverse community, • Lease interpretation and leasehold management, • Service charge oversight and financial performance monitoring, • Managing escalated resident issues and dispute resolution, • Supporting tribunal and legal matters where required, • Conducting regular estate inspections, • Working closely with senior leadership on strategic initiatives and estate performance This is a highly visible position where your input will directly influence both resident satisfaction and the long term success of the estate. About You We're keen to speak with candidates who have: • Residential property management experience, • Strong leasehold and service charge knowledge, • Excellent stakeholder management skills, • Experience dealing with residents, leaseholders and managing agents, • A commercial mindset and interest in the ownership side of real estate, • The confidence to operate autonomously within a lean team Professional qualifications such as MARLA, TPI or AssocRICS would be advantageous but are not essential. What's on Offer • Salary between £55,000 and £70,000, • Discretionary bonus of up to 20%, • Private Healthcare, • 10% Employer Pension Contribution, • Hybrid working, • Exposure to one of London's most prestigious mixed use estates, • Genuine client side experience, • Exposure to asset management and ownership strategy, • Long term progression opportunities This is an exceptional opportunity for an experienced Residential Property Manager looking to move closer to ownership, gain broader commercial exposure and play a key role in the ongoing success of one of London's most high profile developments. For a confidential discussion, please apply directly or contact Madison Berkeley.

What’s the role about? As part of our Retail team, you’ll join our London store as a Sales associate. Your primary responsibilities will include delivering exceptional customer service and supporting the team in achieving sales and operational objectives. What you’ll be doing? • Greet and welcome customers with a friendly and positive attitude., • Assist customers in finding products that suit their needs and preferences., • Provide detailed product information and recommendations., • Handle customer inquiries and resolve any issues promptly and professionally., • Achieve and exceed personal and store sales targets, • Utilize effective selling technique to maximize sales opportunities, • Encourage additional purchase though thoughtful spelling and cross- selling, • Maintain a clean, organized and visually appealing store environment., • Assist the store manager in implementing visual merchandising plans and promotional displays., • Replenish stock and ensure products are displayed according to company standards., • Work closely with team members to achieve common goals, • Participate in regular team meetings and training sessions, • Support colleagues and contribute to a positive and productive work environment, • Assist in opening and closing the store, ensuring all procedures are followed., • Perform inventory, • adhere to company policies and procedure to ensure a safe and secure shopping environment What you’ll ideally bring to the role? • Passion for premium or luxury product, • Previous experience in a customer-facing environment, • Be able to see things through the customer’s eyes and body languages, • Excellent customer service skills, • Flexibility and ability to adapt to changing priorities, • Ability to work in a fast-paced retail environment, • Have excellent communication and interpersonal skills, • Have excellent organizational and decision-making skills, • Be a team player, • Good written and verbal communication skills What we’ll do for you? • Performance-based incentives, • Employee discounts on Topologie products, • A dynamic and supportive work environment, • Opportunities for career growth within the company.