Manager luxury retail jobs in United Kingdom

Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.

🌿 Store Manager Wanted – Skin Balance London | Regent Street 🌿 Are you passionate about beauty, skincare, and luxury retail? Skin Balance London, located in the heart of Regent Street, is seeking a dynamic, experienced, and motivated Store Manager to lead our flagship team. What You’ll Do: ✨ Lead & Motivate: Manage and inspire a high-performing sales team to consistently exceed targets and deliver exceptional client experiences. ✨ Retail & Clinic Coordination: Serve as the bridge between our retail floor and clinic team, ensuring smooth day-to-day operations. ✨ Client Consultations: Provide expert skincare consultations post-treatment to guide clients in their product journey. ✨ Visual Excellence: Oversee store presentation, merchandising, and cleanliness to reflect the premium Skin Balance London brand. ✨ Operational Control: Take ownership of store performance, team schedules, and overall presentation standards. What We’re Looking For: ✔ Proven experience in managing a luxury retail store or high-end skincare/beauty environment ✔ Strong leadership and people management skills ✔ Excellent customer service and consultation abilities ✔ Eye for detail and store aesthetics ✔ Ability to multitask between clinic coordination and front-of-house operations Why Join Us? 🌟 Work in one of London’s most iconic retail locations 🌟 Be part of a growing premium skincare brand 🌟 Competitive salary + performance-based bonuses 🌟 Professional development and growth opportunities

Sales Assistant - Luxury Womenswear - Knightsbridge £27,000 – £31,000 + Commission (Brilliant commission structure that can go up to 2%) Realistic monthly targets! Amazing friendly team! Lead by example Manager! Seeking a fabulous Sales Assistant for a luxury brand that caters for classy and sophisticated ladies. This is a fantastic opportunity if you want to work for a forward-thinking designer renowned for their creativity and femininity in luxury goods. The successful applicant will be highly attuned to customer’s individual requirements, having had prior experience working within a luxury sales role. Before applying please ensure you cover ALL of the following: 1. Must have worked for a luxury ladieswear retailer (please note we will not consider high-street retail experience) 2. Excellent knowledge on ladieswear fabrics, cuts and styles 3. Have a good understanding of KPI's and have met sales targets in previous jobs 4. Fantastic customer service skills 5. No job hoppers please. Sales Assistant - Luxury ladieswear job spec: 1. Supplying a quality level of service to all customers 2. Meeting personal and store sales targets 3. Building rapport with all clients to build brand loyalty 4. Having an impeccable product knowledge in order to upsell products effectively 5. Be a team player Cover all the above? If so please send your CV Note: Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Key words: Womenswear Sales Assistant , Ladieswear Sales Assistant

Job description Adam Grooming Atelier, a leading luxury barbershop chain with 15 exquisite locations across Central London, 1 location in the US. This is a fantastic opportunity to be part of an elite, high-growth company recognized for delivering top-tier grooming services in a luxurious setting. We are looking for a candidate with exceptional organisational skills, a proactive approach, and a keen attention to detail to support our operations across our barbershops. This role is perfect for someone who wants to have a full 360 exposure to operations across multiple site retails businesses, has a can-do attitude and enjoyes a fast-paced environment. Ideal for candidates with experince in shop management/facility management Primary Responsibilities: Provide comprehensive administrative support to our operations team, including scheduling, data entry, reports and paperwork management. Process online customer orders efficiently and accurately, ensuring complete customer satisfaction. Manage procurement for all our stores, ensuring timely and cost-effective sourcing of high-quality products. Coordinate and support facility maintenance across 15 sites Coordinate store orders and logistics to ensure a smooth supply chain across all our locations. Support Operations Manager with daily tasks Key Qualifications: Proven experience in operational support, ideally in a retail or customer-focused environment. Facilities coordination or overall operational background in hospitality/ retail. Strong organisational and multitasking skills, with the ability to prioritise tasks in a fast-paced environment. Excellent communication skills, both verbal and written, with a keen eye for detail. What do you get Fast-paced environment and career progression opportunities Discounts across portfolio companies WPA medical cash plan Hospitality Rewards Birthday day off Free office refreshments, Discount at Adam Grooming Atelier on products/haircuts Pension with Nest Team socials

We Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the world’s most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.21 per hour, depending on experience Sky Garden’s beautiful rooftop restaurant On the job training and development Meal allowance paid per shift We're looking for Waiting staff ideally with experience – you'll need to be competent running a section of the restaurant and offer our guests an experience to remember. That said if you are less experienced but keen to learn and develop your skills, we’d still be interested in hearing from you. A brilliant team; a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Brilliant employee recognition programs, incentives and rewards WSET and management development program Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across ALL of our restaurants and bars Employee assistance helpline 24/7 are

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Salon Manager – Luxury Hair Studio, West Hampstead Location: Tila Hair Studio, West Hampstead Position: Full-Time Salary: Competitive + Performance Bonuses We are seeking an experienced and dynamic Salon Manager to lead and grow our high-end salon in West Hampstead. You’ll work closely with the owners to help elevate the salon to the next level — refining operations, enhancing the client experience, and supporting our talented team to deliver excellence every day. 🌟 What we’re looking for: Proven experience managing a busy, premium salon Strong leadership, communication, and people skills Business-minded with a keen eye for performance, retail, and growth opportunities Passion for customer service and high standards Confidence in supporting and motivating a creative team 💼 Key responsibilities: Overseeing daily salon operations Managing bookings, staff schedules, and retail performance Driving service standards and client satisfaction Supporting recruitment, staff development, and training Working closely with ownership to implement new ideas and elevate the brand ✨ What we offer: A beautiful, modern salon with an affluent, loyal clientele A hands-on role where your input directly shapes the business Opportunity for long-term career progression Supportive ownership and a creative, professional team Performance-related incentives 📩 Apply now if you’re ready to take on a pivotal role in one of West Hampstead’s leading salo

Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme

📌 Job Title: Business Development Manager Company: BOJIDARA LTD Location: 25 Cabot Square, 14th Floor, London, E14 4QA Job Type: Full-time, Permanent (In-Person Field Role) Salary: £53,000 Gross Per Annum Sector: Luxury Perfume & Cosmetics Wholesale 🏢 About Us BOJIDARA LTD is the exclusive UK representative of Maïssa Parfums, a prestigious French luxury perfume house. We are on a mission to build strong retail distribution for Maïssa in the UK by placing our perfumes in select boutiques, department stores, niche retailers, and high-end concept stores. We are looking for a highly connected and proactive Business Development Manager to lead this growth — someone ready to deliver results from day one. 🎯 Your Mission You will be responsible for establishing new sales points and closing B2B deals with retailers across the UK. You must be able to identify where Maïssa should be sold and make it happen through your network, presence, and initiative. 🔑 Key Responsibilities Identify and open new stockists and distribution opportunities across the UK. Pitch and present Maïssa perfumes to high-end retailers and concept stores. Build long-term partnerships with buyers, boutique owners, and retailers. Attend and represent the brand in perfume fairs, exhibitions, and events. Design and execute regional expansion plans (starting with London, then nationwide). Monitor sales performance and client satisfaction to ensure high retention. Report directly to the company director and collaborate on strategic decisions. 👤 Who We're Looking For Someone with a strong network in retail and cosmetics distribution across the UK. Previous experience in luxury sales, fragrance distribution, or brand development. Excellent negotiation, presentation, and relationship-building skills. Results-driven with a clear focus on immediate commercial outcomes. Fluent in English (Arabic or French is a plus). Able to work from our London office and travel regularly within the UK. 💼 What We Offer A competitive base salary of £53,000 per annum Commission structure possible based on performance Exclusive rights to promote and grow a premium French perfume brand Independence and leadership in shaping market expansion Work directly with the founder and decision-makers A dynamic, entrepreneurial work culture focused on results 📣 Start Selling from Day One This is not just a strategic role — we are looking for someone who can generate immediate sales and open new accounts within their first month. Your success will directly impact the visibility and growth of Maïssa Parfums in the

Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. - The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. the Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Fenchurch Restaurant, poised on level 37 of the iconic Sky Garden, showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.71 per hour, depending on experience. Plus paid meal allowance As Bartender, you’ll work with our amazing bar team and craft inspired cocktails that complement our impressive menus, and help drive the guest experience to new heights. We value personality, passion, and some knowledge of cocktails—but above all, a dedication to making every guest feel special. What you’ll get: Brilliant employee recognition programs, incentives and rewards. Further Training & Career Development - with prospects across our expanding business. WSET and management development program. Staff days out, dinners and supplier trips. 40% Food and Beverage discount across the group as well as daily meal allowance. Further Training & Career Development - with prospects across our expanding business. Brilliant £300 employee referral scheme. Pension Scheme & Employee assistance helpline.

We are women's clothing and jewellery brand. We look for a very skilled-creative professional with +5 years of retail experience in any type of luxury brand. Do not waste your time if you are not incredibly well presented, experienced and sharp. You must have previous experience in customer service, online business or luxury business. Highly skilled and ability to learn. Perfect spoken and written English. A degree in business, art or design will be highly appreciated. Proactive individual who will not limit themselves to what they are asked to do and go the extra mile to thrive sales in the shop floor as well as online. Salary will start at 30K plus commissions (400 circa per month but less or more depending on your performance) and will increase on performance and skills.

We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.