Manager luxury retail jobs in United Kingdom

Your new company An established international business within the premium drinks sector is looking to appoint an experienced Credit Manager to lead its regional Credit, Collections and Order to Cash function. Operating across the UK and South East Asia, the business has built a strong reputation within its market and continues to invest in growth, operational excellence and customer relationships. This is a highly visible leadership role offering the opportunity to influence working capital performance across multiple international business units.Your new roleReporting directly to the Finance Director, you will take ownership of the end to end Credit, Collections and Order to Cash function across the UK and South East Asia. You'll lead a team, drive cash collection performance, strengthen credit controls and partner with commercial stakeholders to support continued business growth.Responsibilities will include: \n\n • Leading the regional credit and collections strategy across multiple business units.\n, • Improving cash flow, reducing aged debt and enhancing working capital performance.\n, • Managing customer credit risk, credit limits and exposure monitoring.\n, • Driving improvements across the Order to Cash cycle through process optimisation and reporting enhancements.\n, • Partnering with Finance, Sales, Customer Service and Operations teams to resolve issues and improve collection outcomes.\n, • Providing insight and reporting to senior leadership on cash performance, risk and collections activity.\n, • Leading, developing and mentoring the Credit and Collections team.\n\n This is a fully office based role, requiring attendance 5 days per week.What you'll need to succeed \n\n • Proven experience as a Credit Manager, Head of Credit, Order to Cash Manager or similar senior credit leadership professional.\n, • Strong expertise across credit risk management, collections and Order to Cash processes.\n, • A track record of improving cash flow, reducing aged debt and delivering working capital improvements.\n, • Previous experience leading and developing high performing teams.\n, • Strong stakeholder management skills and the ability to influence senior commercial and finance leaders.\n, • Experience operating within a fast paced commercial environment.\n, • Exposure to FMCG, wholesale, distribution, luxury retail or drinks sectors would be advantageous.\n\n What you'll get in return \n\n • Salary up to £70,000.\n, • Opportunity to lead an international Credit and Order to Cash function.\n, • High visibility role with direct exposure to the Finance Director and senior leadership team.\n, • Genuine opportunity to drive change, influence strategy and improve business performance.\n, • Long term career prospects within a growing international organisation.\n, • Full time permanent position with a 5 day office based working pattern.\n\n If you're an experienced Credit Manager looking for a broad leadership role where you can make a tangible impact on cash flow, risk management and working capital performance, we'd be keen to hear from you.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an experienced Agency Sales Manager / Business Development Manager within the Travel Industry, or Senior Sales experience and looking for that next step? Do you have a proven trach record nurturing / building trade partnerships? Keen to secure a role a role out on the road? We have the role for you!!! \n We are working with a reputable London based Tour Operator who are looking for an experience field-based Business Development Manager to join their team! \n You will be responsible for maximising the sales potential within your designated geographic territory by fostering and developing strong relationships with this companies retail agent partners. With a passion for premium and luxury travel, you will effectively connect with your business partners, whilst confidently executing your sales plan and achieve passenger objectives/goals and sales targets. \n As the success-driven Business Development Manager, you are the elegant, energetic and ambassador of our brand values and ethos to the travel industry, to our consumer travellers and guests, and internal/external stakeholders. \n The job: \n\n • Develop and drive sales with core B2B accounts.\n, • Identifying key B2B growth markets, categories and prospects that align with the company national marketing/sales objectives, travel agent specialists, professional associations, strategic media partners, digital/social influencers, affiliate marketing partners\n, • Under the supervision of the sales department management, implement innovative sales and marketing plans with our respective guests in mind using customised approaches and strategies\n, • Nurture and grow sales from the region with a key focus on the ringfenced 3rd party retail agent accounts.\n, • Strengthen relationships and achieve growth with key B2B accounts through regular contact and informative updates with respect to their productivity and progress through focused analyses of Salesforce data; offer assistance when appropriate to encourage achievement of goals set\n, • Provide product training opportunities through regular trainings, client presentations, Travel Showcase inspiration presentations, product information sessions and ongoing website and e-Learning strategies; escort familiarisation trips for travel agents as required\n, • Ensure that marketing collateral is utilized to its fullest potential; ensure that the brand has prominent placement in key B2B account agencies.\n, • Under the supervision of the sales team management, facilitate trade and consumer shows/events and participate where beneficial. Continually identify new shows/events that would add value\n, • Stay abreast of competitor performance and positioning in designated territories and stay updated on the company trends within the industry. Provide feedback to management team with respect to trends and opportunities\n, • Maintain accurate records of sales activities in Salesforce daily; record trainings, appointments, tasks, customer feedback and other sales activities in a timely manner. Utilise\n, • Salesforce reports to provide useful information to B2B partners in regular sales calls and in regular e-mail communication\n, • Attend and participate in national and international conferences where appropriate\n, • Manage any applicable territory budget & joint marketing funds in the best cost-effective way, being mindful of established policies and ROI\n\n Other duties as required and assigned \n Requirements: \n\n • Experience within a Business Development / Partnership / Agency Sales role within the Travel Industry\n, • Effective management to deliver ROI and as demonstrated by sales growth\n, • Proven knowledge and experience with the Premium and Luxury B2B markets, with innovative ideas on persuasive relationship building and sales development techniques\n, • Familiarity, understanding and experience with social media and digital brand marketing\n, • Ability to deliver effective presentations, engage as a trustworthy and nurturing individual, and represent the company professionally and with brand tonality at internal and external event\n, • Able to target and achieve regional benchmarks in support of national and global growth objectives. Set personal goals, demonstrate positive and collaborative energy to opportunity, create sense of responsiveness and urgency in others, and meet deadlines to achieve deliverables\n\n The package: \n\n • Salary - £38,000 - £40,000 (dependant on experience) + uncapped commission scheme\n, • Experience our premium products with familiarisation trips\n, • Car allowance\n, • 4 week's annual leave per year (excluding UK bank holidays) plus a bonus week if requirements are met\n, • Paid Parental Leave\n, • EAP - Uprise wellbeing program\n, • Ongoing career development opportunities\n, • Highly engaged team and great company culture\n\n Interested? \n Please click APPLY or contact

ESTATE OPERATIVE \n\n • Rendall & Rittner • £29,000 • Hurlingham Waterfront • 4 days on, 4 days off -\n\n ROLE OVERVIEW / DEVELOPMENT DETAILS \n You’ll be part of the opening team at Hurlingham Waterfront, a brand-new luxury riverside development of 224 apartments set across four elegant blocks near Wandsworth Bridge in South West London. Your working day unfolds across beautifully designed spaces including a spa, residents’ lounge, co-working areas and a striking 19-metre pool, alongside covered parking and 39,000 sq ft of sustainably planted private gardens. It’s a calm yet vibrant setting where high standards matter, with a diverse resident community who value service, sustainability and a boutique feel. From the riverfront walkways to lush courtyard gardens and premium amenity spaces, you’ll help present every area at a five-star, move-in-ready standard. If you enjoy variety, take pride in immaculate surroundings and like being a trusted, visible presence, this is a setting where your work genuinely stands out. \n ROLE EXPECTATIONS \n You will be the on-site heartbeat of the development, keeping communal and back-of-house areas pristine, safe and ready to use throughout the day. You’ll carry out cleaning, inspections and minor fixes, support waste and recycling, assist residents and contractors, and ensure the amenities and gardens are always presentation-perfect. You’ll use simple digital tools to log tasks, report issues and keep records up to date. \n WHAT SUCCESS LOOKS LIKE \n\n • Communal, amenity and garden areas look immaculate at all times, with issues spotted and resolved before residents notice.\n, • Health and safety routines are completed on time with accurate records and zero avoidable non-conformances.\n, • Residents and visitors feel welcomed, supported and informed, reflected in positive feedback.\n, • Waste and recycling are handled efficiently and sustainably, with clean, tidy bin stores.\n, • Contractors are supported and supervised appropriately so works are completed safely and to standard.\n, • You communicate clearly with the on-site team and Property Manager, ensuring smooth handovers and no surprises.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Carrying out scheduled cleaning, litter-picking and touch-point sanitising across lobbies, corridors, lifts and amenities.\n, • Patrolling and inspecting interiors, exteriors and gardens, proactively identifying and reporting defects or hazards.\n, • Managing waste and recycling, keeping stores clean, orderly and compliant.\n, • Setting up, resetting and lightly maintaining the lounge, co-working and spa/pool-side areas so they’re guest-ready.\n, • Supporting resident enquiries, moves and deliveries, and assisting contractors attending site.\n, • Completing routine safety and compliance checks and keeping digital logs and handovers up to date.\n\n WHO THIS ROLE IS FOR \n\n • You take genuine pride in presentation and love creating welcoming, polished spaces.\n, • You’re hands-on, reliable and comfortable working both indoors and outdoors in all seasons.\n, • You communicate clearly, stay calm under pressure and enjoy helping people.\n, • You’re organised, proactive and happy juggling a varied task list with shifting priorities.\n, • You’re confident using a smartphone or tablet to log tasks and report issues.\n\n EXPERIENCE THAT HELPS \n\n • Working in residential estates, hospitality, leisure or premium commercial environments.\n, • Cleaning and basic maintenance across communal areas, amenities and landscaped spaces.\n, • Familiarity with health and safety routines, including COSHH, safe systems of work and incident reporting.\n, • Experience with waste and recycling procedures and keeping back-of-house areas orderly.\n, • Using facilities or maintenance apps to record tasks, defects and completed checks.\n\n WHAT WE OFFER \n\n • 16 days plus bank holidays \n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your approach to resident service, site presentation and safety, problem-solving, and how you work within a team to keep a luxury development running smoothly\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n A full, clean UK driving licence is essential. \n ROLE DETAILS: \n\n • Job title: Estate Operative\n, • Company: Rendall & Rittner\n, • Working hours: 4 days on, 4 days off\n, • Work type: Onsite at Hurlingham Waterfront\n, • Salary: £29,000\n, • Holiday days: 16 days plus bank holidays\n

A globally recognisable luxury retail brand is looking for a management accountant, your role will be pivotal in driving the financial performance and strategic decision-making within our organisation. \n Reporting to the Finance Manager- Retail, you'll work alongside directors, department heads and finance professionals to ensure efficient financial reporting and variance analysis in alignment with business objectives. You will be responsible for managing and maintaining multiple cost centres. \n \n ABOUT THE ROLE \n Month End Reporting: \n\n • Leading the financial accounting for your owned entity through implementing strong controls focused financial processes.\n, • Preparation and timely posting of monthly financial journals, ensuring accuracy and adherence to strict deadlines.\n, • Provide analysis of monthly performance against budget, forecast and prior year.\n, • Conducting monthly reconciliations of balance sheet accounts to maintain financial integrity.\n, • Producing periodic reports and analysis on cost centres, facilitating discussions with senior management. You will challenge variances and escalate overspends where necessary.\n\n \n Budgeting/Forecasting: \n\n • Collaborating with relevant senior stakeholders and FP&A team to develop and prepare detailed annual budgets (P&L and Balance Sheet), ensuring they align with strategic goals.\n, • Upholding the accuracy of the budgeting process within tight deadlines.\n, • Reviewing and challenging budget assumptions, including payroll and expenses, to enhance financial planning.\n, • Leading budget meetings, actively engaging with directors & department heads to understand business needs and align financial planning accordingly.\n, • Understanding, challenging, and reporting accurate monthly forecasts, ensuring transparency in financial projections.\n, • Communicating known overspends or underspends, enabling timely decision-making.\n\n Ad Hoc Analysis and Support: \n\n • Key contact point for stakeholders to support with finance-based requests and such as supporting with budget overspend requests, cost centre allocations and budget re-allocations.\n, • Critical analysis of fixed and variable costs in the profit and loss statement (P&L), with the aim of identifying opportunities for efficiency and cost savings.\n, • Undertaking ad hoc analysis and tasks as required within the Finance Team, contributing to the overall financial health of the organization.\n\n \n ABOUT YOU \n\n • Professional Qualifications: you will be a qualified accountant (ACA/ACCA)\n, • Preferably with Big 4/top tier accounting firm background\n, • Excellent PC literacy: especially Excel (and preferably SAP ECC/SAP S4Hana)\n, • Analytical Thinker: You possess a keen analytical mindset, capable of dissecting complex financial data and deriving actionable insights that drive informed decisions.\n, • Strong Communication: With exceptional verbal and written communication skills, you can convey financial insights clearly and collaborate seamlessly with diverse teams.\n, • Adaptability: You thrive in an ever-changing financial landscape, showcasing your adaptability and agility in responding to shifting circumstances and priorities.\n, • Meticulous Eye for Detail: Your commitment to precision ensures that financial reporting and analysis are accurate and reliable.\n, • Problem Solver: Proficient at identifying financial challenges, you proactively seek solutions to drive financial optimization.\n, • Team Player: Your collaborative mindset aligns seamlessly with Harrods' culture, emphasising teamwork, mutual respect, and shared success.\n, • Time management: Ability to work well under pressure to meet deadlines, while managing multiple deliverables.\n\n \n

A leading global luxury fashion e-commerce business is looking for a talented Junior Pricing Analyst to join its growing Merchandising team. This is an excellent opportunity for an analytical and commercially minded individual to develop their career within a fast-paced retail environment, supporting pricing strategy, promotional activity, reporting and process improvement initiatives. \n Working closely with the Pricing Manager and wider commercial teams, you will help drive pricing performance, deliver valuable insights and support the execution of promotional campaigns that enhance business results. \n Key Responsibilities \n Pricing & Promotional Analysis \n\n • Support the setup and execution of promotional campaigns in partnership with Merchandising and Site Trading teams.\n, • Work closely with senior pricing stakeholders to identify risks and ensure promotional activities align with commercial objectives.\n, • Deliver post-promotion analysis and provide recommendations to support future campaigns.\n, • Analyse pricing performance, promotional effectiveness, and wider commercial initiatives.\n, • Produce regular reporting and identify trends, opportunities, and areas for improvement.\n\n Pricing Operations & Execution \n\n • Execute pricing changes and promotional activity accurately and within agreed timelines.\n, • Collaborate with Merchandising, Buying, and Site Trading teams to maintain pricing accuracy across all systems.\n, • Validate pricing updates and investigate any pricing-related issues.\n\n Process Improvement & Systems \n\n • Support ongoing improvements to pricing processes and workflows.\n, • Assist with the implementation and testing of new pricing tools and system enhancements.\n, • Become a key user of pricing systems, providing support and guidance to internal stakeholders.\n, • Act as a first point of contact for pricing-related system and process queries.\n\n About You \n\n • Strong analytical and problem-solving skills with excellent attention to detail.\n, • Good Excel skills, including Pivot Tables and VLOOKUP functions.\n, • An interest in pricing, commercial analytics, and business performance.\n, • Comfortable working with large datasets and turning data into actionable insights.\n, • Proactive, inquisitive and keen to learn new systems and technologies.\n, • Strong communication skills with the ability to build effective relationships across multiple teams.\n, • Previous experience within retail, e-commerce, merchandising, pricing or analytical roles\n\n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Night Concierge | Luxury Residential Development \n Westminster, London (SW1)£30,000 + Overtime + Annual Bonus4 on, 4 off | 7PM - 7AM \n Looking for a night role where you'll genuinely be valued? \n We're recruiting on behalf of one of London's most prestigious residential developments, offering the chance to join a friendly, professional team in a luxury environment where customer service is everything. \n If you're someone who enjoys helping people, takes pride in delivering exceptional service and wants to build a long-term career, we'd love to hear from you. \n What's in it for you? \n\n • Paid overtime opportunities\n, • Annual bonus & Christmas bonus\n, • Career progression and internal development\n, • Fire Warden & First Aid training provided\n, • Company pension\n, • Employee wellbeing support\n, • Work within a prestigious Berkeley Group development\n\n The Role \n As Night Concierge, you'll be the welcoming face of this luxury development, ensuring residents receive a first-class service whilst keeping the building safe and secure throughout the night. \n You'll be working alongside an experienced Night Manager and fellow Night Concierge in a supportive team environment. \n Your responsibilities will include: \n\n • \n Welcoming residents and visitors professionally \n • \n Maintaining the security of the development \n • \n Managing deliveries and resident parcels \n • \n Conducting regular building patrols \n • \n Assisting with contractors and out-of-hours incidents \n • \n Completing reports and handovers \n • \n Delivering outstanding customer service every shift \n\n Who We're Looking For \n Experience as a Concierge is welcome, but it's your attitude that will set you apart. \n We're looking for someone who is: \n\n • Experienced within either residential or high-end/5* hotels\n, • Friendly and approachable\n, • Professional and well presented\n, • Calm under pressure, reliable and proactive\n, • A strong communicator\n, • Passionate about delivering exceptional customer service\n, • A genuine team player\n\n Applicants from luxury hospitality, hotels, front of house, retail, customer service or concierge backgrounds are encouraged to apply. \n \n If you're looking for a stable night position with excellent earning potential, career development and the chance to work in a premium environment, we'd love to hear from you... \n Apply today to be immediately considered!

Part-Time Sales Associate (Neal Street)Location: Covent Garden, LondonSalary Range: £14.50 per hourJob Type: Part-time \n Nokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. We're looking for someone who genuinely loves footwear, understands what great service feels like, and wants to be part of something that's still taking shape. You'll be on the floor, with customers at our new Neal Street store. \n This is a flexible part-time role working 6-hour shifts. We have roles between 6 and 24-hours per week. \n Key Responsibilities \n\n • Deliver a warm, knowledgeable experience to every customer\n, • Keep the shop floor looking the way it should\n, • Achieve individual sales and service targets\n, • Develop expert product knowledge across the collection\n, • Share customer feedback and commercial insights with management\n\n About You \n You've worked in retail or a customer-facing role before. You're confident, curious, and you take pride in the details. You don't need a script to start a conversation. Premium or fashion footwear experience is a bonus, but an interest is a must. \n\n • Previous retail experience, or a strong interest in luxury fashion\n, • Confident, friendly, chatty and enthusiastic personality\n, • Passionate about sneakers, shoes, and great customer experience,\n, • Must be available to work weekends and key busy periods (e.g., holidays, launches)\n, • Punctual, dependable, and able to keep up with a fast retail pace\n\n About Us \n At Nokwol, luxury fashion footwear isn't just our business — it's our passion. \n Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value. \n With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King's Road in Chelsea, has quickly become one of the highest-performing destinations on the strip. \n And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear. \n Timetable & Hiring Process \n We try to review all applications within 5-working-days of application, and we promise to let you know if we don't think you're suitable for this role. If we do want to chat to you we'll arrange a short video call with someone in our recruitment team, and finally invite you for a face-to-face meeting with the hiring manager. \n This store is due to open in early September.

Retail Account Manager, Luxury retail, Central London, Permanent, £40,000 - £45,000 with benefits \n A rare opportunity has arisen to join a prestigious heritage retailer with Royal Warrants, supplying bespoke products and services to clients across the UK and internationally. \n This varied role combines client relationship management, export administration, project coordination, stock control, event support and business development. Working within a small and experienced team, you will manage client enquiries, coordinate bespoke orders, oversee export documentation and support the delivery of high-profile ceremonial events. \n This is an excellent opportunity for a highly organised professional who enjoys building relationships, managing multiple priorities and working within a unique and specialist environment. \n Key Responsibilities \n\n • Managing relationships with UK and international clients\n, • Coordinating bespoke orders from enquiry through to completion\n, • Producing quotations, processing orders and issuing invoices\n, • Managing export and customs documentation\n, • Monitoring stock levels, hire inventory and returns\n, • Liaising with suppliers, craftspeople and internal teams\n, • Supporting client consultations and fittings\n, • Assisting with ceremonial events and business development activities\n, • Attending events and representing the business professionally\n, • Maintaining accurate records using Excel and internal systems\n\n About You \n\n • At least 10 years' experience in a client-facing, coordination or commercial support role\n, • Strong organisational and administrative skills\n, • Excellent communication and relationship-building abilities, with a ‘can do’ attitude\n, • Confident dealing with senior stakeholders and VIP clients\n, • Proficient in Microsoft Office, particularly Excel\n, • Able to manage multiple projects and deadlines simultaneously\n, • Practical, hands-on and willing to support operational activities when required\n, • Commercially aware with excellent attention to detail\n\n Experience within luxury retail, professional services, events, hospitality, international trade or bespoke product environments would be advantageous. \n Please note this is a fully office-based role in Central London with international travel. \n This is a fantastic opportunity, if you match the requirements above, please apply now! \n Due to the large number of applications that we receive, only shortlisted applicants will be contacted

Flagship Assistant Manager Central London \n\n • Up to £40,000\n, • Fantastic bonus\n, • Great progression\n\n Are you ready to step into the fast-paced world of fashion?We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store where you can focus on service and amazing visuals. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. \n In this role, you'll take charge of the store's commercial and visual element, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. \n\n • Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey.\n, • Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve.\n, • Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back.\n, • Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail.\n\n Key Responsibilities: \n\n • Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff.\n, • Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance.\n, • Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image.\n, • Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers.\n, • Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business.\n\n What We're Looking For: \n\n • Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets.\n, • Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals.\n, • Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service.\n, • Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand.\n\n What We Offer: \n\n • Competitive Salary: Up to £40,000 plus fantastic benefits.\n, • Career Development: Opportunities for growth and progression within a global, fashion-forward brand.\n, • A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion.\n\n Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Central London?If you're passionate, ambitious, and ready to make an impact, we want to hear from you! \n Apply Now with your updated CV and start your next exciting adventure in fashion retail! \n BH36695

\n • Store Manager - Premium brand -New Store Wembley\n, • £35000 plus bonus & commission OTE- £40000\n, • HIRING NOW -Premium fashion brand -Designer Outlet London\nThis is an exciting opportunity to join a contemporary menswear brand known for its modern style, quality craftsmanship and fabulous collections. We are seeking a Store Manager who can lead from the front and deliver an exceptional in-store experience while driving strong commercial results. As Store Manager, you will inspire and lead your team to deliver outstanding service and achieve sales targets, creating an environment where customers feel confident, valued and well styled. You'll set the standard in store — making both strategic and day-to-day decisions that drive performance, team engagement and a seamless customer journey. With a strong eye for detail you'll ensure the store always reflects the brand's premium image while delivering a personalised shopping experience. Through your leadership, you'll build a motivated and high-performing team, coaching and developing them to reach their full potential. Your enthusiasm for retail and menswear will help create an atmosphere where both staff and customers feel part of something special. This is a fantastic opportunity for someone who thrives in a customer experience driven environment and wants to be part of a brand continuing to grow and evolve.What We're Looking For\n\n, • 3+ years leadership experience within menswear, fashion, premium retail or luxury retail - Experience in a Store Manager or strong Assistant Manager role, ready for the next step - A team leader who enjoys coaching, developing and motivating teams to succeed - A proactive and solutions-focused approach to retail challenges - Strong commercial awareness with experience analysing KPIs and driving sales performance - Excellent customer service and communication skills - Passion for fashion, styling and delivering exceptional customer experiences - Flexibility to work a retail schedule including evenings, weekends and peak trading periods\n If you would like to be part of a forward-thinking menswear brand with strong growth plans and excellent career progression opportunities, we would love to hear from you. Please send your CV for a confidential discussion.

Sales Leader – Full Time (2 Positions Available) | Notting Hill (Wrap London) & South Kensington (POETRY Fashion)| Up to £30,000 per annum (D.O.E.) \n Selective Marketplace Ltd is a privately owned company with two premium womenswear brands: Wrap London and POETRY Fashion. \n At the heart of both brands is a passion for natural fabrics and the creation of beautiful, timeless clothing. Designed in our studio near Putney Bridge, our collections are inspired by fashion, art, and culture, creating an effortless sense of modern luxury. \n As we continue to grow, we are looking for two passionate and driven Sales Leaders to join our London retail team: \n Wrap London – Westbourne Grove, Notting Hill \n POETRY Fashion – Walton Street, South Kensington \n This is an exciting opportunity to become part of one of our premium brands and play a key role in delivering an exceptional in-store customer experience. \n Key Responsibilities of the Sales Leader \n\n • Supervise, guide, and motivate the in-store team, leading by example on the shop floor to drive performance.\n, • Confidently manage store opening and closing procedures, while supporting the Store Manager with day-to-day operations and planning.\n, • Deliver an exceptional premium shopping experience, ensuring outstanding customer service at every touchpoint.\n, • Assist with the recruitment, onboarding, training, and development of new team members.\n, • Maintain high visual merchandising and operational standards in line with brand expectations.\n, • Support the achievement of store sales targets and key performance indicators.\n\n Skills & Experience \n\n • A minimum of 1 year's experience in a premium or luxury retail environment (essential).\n, • Previous experience in a supervisory, Senior Sales Assistant, or Team Leader role.\n, • Excellent communication, literacy, and numeracy skills.\n, • A confident leader with strong commercial awareness and the ability to motivate others.\n, • A genuine passion for premium fashion, styling, and delivering exceptional customer experiences.\n, • Must be eligible to work in the United Kingdom and able to reliably commute to either Notting Hill or South Kensington, depending on the role.\n\n What We Offer \n\n • Competitive salary of up to £30,000 per annum, depending on experience.\n, • Generous employee discount across all Selective Marketplace brands.\n, • Company pension scheme.\n, • Flexible shift patterns between 9:30am and 6:30pm.\n, • A supportive, creative working environment with genuine opportunities for career progression.\n, • Ongoing coaching and mentorship from an experienced Store Manager to support your professional development.\n\n Why Join Us? \n Whether you're an experienced Retail Supervisor, Senior Sales Assistant, or Team Leader ready to take the next step, this is an opportunity to build your retail leadership career with two respected British womenswear brands. \n You'll work closely with an experienced Store Manager to drive store performance, inspire your team, and uphold the premium standards our customers expect. \n How to Apply \n If you're passionate about luxury retail and ready to make a meaningful impact as a Sales Leader, we'd love to hear from you. \n Click "Apply" today and let us know whether you're interested in our Wrap London role in Notting Hill or our POETRY Fashion role in South Kensington—or if you'd like to be considered for either location.

About the Clinic \n We are redefining luxury medicine by combining diagnostics, wellness, longevity medicine, regenerative therapies, aesthetics and surgery into one integrated patient journey. Every patient enters through one door. They stay because of many. \n The Opportunity \n We are seeking an exceptional Clinic General Manager to build and lead one of London's most ambitious luxury healthcare businesses. Working directly with the Founder, you will create the operational blueprint for future international expansion. \n Position Summary \n The Clinic General Manager will oversee the daily operations, commercial performance and patient experience of the Clinic, with particular responsibility for delivering a premium aesthetics, wellness and regenerative medicine environment. This person will ensure the clinic runs smoothly, the team performs confidently, the patient journey feels exceptional, and all aesthetic treatments, consultations, memberships and programmes are delivered to the highest clinical and luxury service standards. \n \n Core Responsibilities \n \n Operations Leadership \n\n • Own the day-to-day operation of the clinic.\n, • Deliver an exceptional experience for patients and clinicians.\n, • Manage diaries, patient flow and room utilisation.\n, • Oversee suppliers, inventory and clinical equipment.\n, • Maintain luxury standards across all clinic spaces.\n, • Implement and improve operational policies and SOPs.\n, • Coordinate aesthetics, wellness and longevity services.\n, • Support clinicians with scheduling and operational needs.\n, • Ensure equipment is maintained and fully compliant.\n, • Resolve operational issues before they impact patients.\n, • Continuously improve efficiency, profitability and service.\n\n Aesthetic Clinic Leadership\n\n • Lead the delivery of premium aesthetic services.\n, • Understand injectables, skin, body and regenerative treatments.\n, • Support the launch of new treatments and technologies.\n, • Maintain consistency across treatments, pricing and protocols.\n, • Monitor consultation conversion and treatment uptake.\n, • Drive package, membership and retail sales.\n, • Improve patient retention and lifetime value.\n, • Coach the team on treatments and patient journeys.\n, • Maintain exceptional clinical and service standards.\n\n Luxury Patient Experience \n\n • Deliver five-star hospitality throughout the patient journey.\n, • Coordinate VIP, concierge and international patient services.\n, • Drive exceptional service standards and patient loyalty.\n\n Commercial Performance \n\n • Grow memberships, diagnostics, programmes and retail\n, • Track KPIs including revenue, conversions, utilisation and rebooking.\n\n Team Leadership \n\n • Recruit, coach and develop a high-performing team.\n, • Conduct performance reviews and build a culture of accountability.\n\n Clinician Management \n\n • Coordinate visiting clinicians and multidisciplinary care.\n, • Support onboarding and maintain consistent patient experience.\n\n Financial Management \n\n • Monitor budgets, P&L, stock, purchasing and profitability.\n, • Produce weekly and monthly operational reports.\n\n Growth & Business Development \n\n • Develop referral partnerships, Founder Circle initiatives and local networking opportunities.\n\n Compliance \n\n • Maintain CQC, GDPR, Health & Safety and clinical governance standards.\n\n \n Ideal Candidate \n\n • 5+ years leading a premium healthcare operation\n, • Strong commercial and financial acumen\n, • Exceptional leadership and communication skills\n, • Highly organised, proactive and detail-oriented\n, • Experience with private healthcare, aesthetics or longevity medicine preferred\n, • Ideally some experience with aesthetic devices (SofWave, RF, microneedling, LED, body contouring etc.)\n, • Strong understanding of patient consultation and conversion dynamics.\n, • Experience working with high-net-worth and international clients.\n, • Familiarity with clinic management software.\n, • Experience preparing clinics for CQC inspections is highly desirable.\n\n

HANDYPERSON \n\n • Rendall & Rittner • £38,000 - £40,000 • Fulham Reach - W6 9RU • Monday - Friday\n\n DEVELOPMENT DETAILS \n Join a prestigious riverside community of around 744 luxury homes where five-star amenities meet a friendly, village feel. You’ll be part of a 24/7 service culture alongside concierge and on-site teams, supporting residents who enjoy a pool and spa, private cinema and a virtual golf suite. The setting is modern, beautifully maintained and well-connected, with multiple Underground lines a short walk away—making your working day varied, active and people-focused. \n ROLE EXPECTATIONS \n You will be the on-site go-to for general maintenance, reactive repairs and presentation standards across the development. Most days you’ll complete painting and decorating to a high standard, tackle minor plumbing fixes, care for communal areas and coordinate with the concierge and management team to keep everything running smoothly. You’ll balance planned tasks with responsive support, always with a welcoming, resident-first approach. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents feel listened to and supported, with issues acknowledged and resolved promptly.\n, • Communal areas look immaculate through consistent upkeep, touch-ups and deep cleans.\n, • You complete first-time fixes safely and efficiently, escalating only when needed.\n, • You plan your day effectively, keeping accurate records and communicating progress.\n, • Health and safety procedures are followed without exception, with risks identified early.\n, • You collaborate seamlessly with concierge, contractors and the management team.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Delivering painting and decorating across communal areas to a high, consistent finish.\n, • Carrying out minor plumbing repairs, such as leaks, blockages and fixture adjustments.\n, • Performing small fabric repairs and basic maintenance (e.g., doors, locks, fixtures).\n, • Cleaning tasks including carpet cleaning and operating the outdoor ride-on scrubber.\n, • Proactively inspecting the development, logging jobs and completing checklists.\n, • Assisting residents and liaising with contractors to coordinate remedial works.\n\n WHO THIS ROLE IS FOR \n\n • You take pride in high-quality workmanship and presentation standards.\n, • You’re personable, calm under pressure and focused on great resident service.\n, • You’re safety-conscious, organised and comfortable managing a busy workload.\n, • You’re practical, hands-on and happy working indoors and outdoors in all seasons.\n, • You hold a full, clean UK driving licence and are confident moving equipment safely.\n\n EXPERIENCE THAT HELPS \n\n • Painting and decorating in residential or hospitality settings to a high standard.\n, • Basic plumbing troubleshooting and repairs in occupied properties.\n, • Using carpet cleaning equipment and ride-on scrubber/dryers.\n, • Working within a large residential development, hotel or leisure environment.\n, • Familiarity with maintenance logs, checklists and simple digital reporting tools.\n\n WHAT WE OFFER \n\n • 20 Days plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on practical maintenance skills, customer service approach, problem-solving, safety awareness and how you prioritise workload in a live residential setting\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n A full, clean UK driving licence is essential. \n Appointment is subject to a valid DBS check.

GENERAL MANAGER \n\n • Rendall & Rittner • up to £95,000 • Centre Point - WC1A 1DB • Mon - Fri\n\n DEVELOPMENT DETAILS \n Step into a landmark luxury residence in the heart of the West End, where floor-to-ceiling views meet hotel-style amenities. You’ll lead operations for a vibrant community with a 24-hour concierge, pool, spa, gym, sauna, cinema and a stylish residents’ lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, you’ll manage a fast-paced, high-profile environment that blends five-star service with impeccable safety, upkeep and resident experience. \n ROLE EXPECTATIONS \n You will lead the on-site team and all building operations, ensuring outstanding service, strict compliance and a beautifully maintained environment across premium amenities. Most days you’ll balance resident engagement with contractor oversight, financial control, health and safety, and performance against KPIs. You’ll be the visible ambassador for quality, problem-solving in real time and planning ahead to keep everything running seamlessly. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents consistently rate service as exceptional, with swift resolution of issues and proactive communication.\n, • Health and safety, fire and water hygiene compliance are exemplary, with spotless audit results and well-drilled procedures.\n, • Amenities, M&E and common areas are immaculately presented and reliably operational, with minimal downtime.\n, • Budgets, service charges and procurement are well managed, with savings achieved without compromising quality.\n, • A motivated, well-trained team meets KPIs and SLAs, supported by clear standards and regular coaching.\n, • Stakeholder relationships (residents, client, contractors, neighbours) are collaborative, transparent and trust-based.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Leading, scheduling and coaching the building teams to deliver five-star service around the clock.\n, • Overseeing amenity operations and maintenance, coordinating specialist contractors and planned works.\n, • Owning health, safety and compliance, including audits, risk assessments, drills and accurate records.\n, • Managing budgets, service charge forecasting, invoicing, procurement and contract performance.\n, • Handling resident communications, meetings and feedback, turning insights into service improvements.\n, • Conducting regular building walks, quality inspections and following through on actions to completion.\n\n WHO THIS ROLE IS FOR \n\n • You thrive in high-end, high-visibility environments and set the tone for service excellence.\n, • You balance a warm, people-first approach with rigorous operational discipline and follow-through.\n, • You stay calm under pressure, make sound decisions quickly and communicate with clarity.\n, • You’re commercially aware, data-informed and comfortable challenging suppliers to raise standards.\n, • You take pride in presentation, safety and detail, and inspire others to do the same.\n\n EXPERIENCE THAT HELPS \n\n • Managing complex residential or mixed-use buildings with premium amenities and 24/7 operations.\n, • Leading multi-disciplinary on-site teams and driving performance through KPIs and coaching.\n, • Overseeing compliance frameworks (H&S, fire, water), M&E plant rooms and planned maintenance.\n, • Working closely with residents, clients and contractors, resolving issues and managing change.\n, • Budget ownership, service charge administration and delivering value through procurement.\n\n WHAT WE OFFER \n\n • 25 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on leadership, resident experience, operational excellence, compliance and commercial acumen\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Quest Search and selection is partnering with an international premium retailer, who is looking for a Store manager responsible for leading all aspects of store operations, driving sales performance, and delivering an exceptional customer experience. Leads and develops a high-performing team, ensuring operational excellence, visual merchandising standards, and premium brand presentation are consistently maintained within the high profile west-end store. \n This international brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & travel. \n Responsibilities of this Store Manager position: \n\n • Lead, coach, and motivate a high-performing team while managing recruitment, performance, scheduling, and HR processes to support store success.\n, • Drive exceptional customer service by coaching the team on effective selling techniques, delivering a premium shopping experience, and building customer loyalty through personalised service and CRM excellence.\n, • Achieve sales targets by monitoring KPIs, analysing sales trends, and managing store performance within budget.\n, • Ensure compliance with operational procedures, health & safety standards, and company policies while maintaining an organised and efficient store environment.\n, • Oversee inventory, stock control, product availability, pricing, and stock movements while minimising shrinkage.\n, • Maintain strong visual merchandising standards, execute promotional campaigns effectively, and identify local marketing opportunities to increase sales.\n, • Communicate business updates, market insights, and performance expectations while acting as the link between store operations and management.\n, • Report directly to the Area Manager, supporting the delivery of commercial and operational objectives.\n\n To be successful in this Store Manager position: \n\n • Ideally having experience as store manager within premium or luxury retail.\n, • Digitally confident with strong knowledge of Microsoft Office, retail systems, POS, mobile technology, WhatsApp, and other digital tools.\n, • Ability to lead, coach, and develop teams while managing performance effectively.\n, • Ability to achieve targets, analyse KPIs, and drive continuous improvement.\n, • Ability to meet physical requirements, including standing, lifting and using ladders safely.\n, • Willingness to travel at least twice a year.\n\n Benefits of this Store Manager position: \n\n • Monthly bonus on average if the store hits target\n, • Working hours- Per Week 40 hours (over any 5 days)\n, • Employee Assistance Programme\n, • Central London, premier location\n, • Generous holiday allowance\n, • Pension\n, • Great staff Discount\n\n This is a great opportunity if passionate about retail and seeking a new challenge, apply for this exciting opportunity. If you have the experience of Store manager based on the description above, please apply by sending your CV today quoting the reference no. JO- \n We request that candidates send their CV as a Microsoft Word document where possible. \n Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Store Manager (Canary Wharf)Location: Canary Wharf, LondonSalary Range: £45-55kJob Type: Full-time, permanentNokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. We are seeking a confident retail leader to head up our new Canary Wharf store, which opens in mid-September. If you have a passion for footwear, fashion, and customer experience we'd love to hear from you. \n You'll be a key part of our leadership team: driving performance, inspiring the team, and ensuring every customer enjoys an exceptional experience. You'll be joining us at the start of our big expansion plans, so there will be plenty of opportunities for growth. \n Key Responsibilities \n\n • Lead daily store operations, including team management, stock control, and visual merchandising\n, • Drive sales and customer satisfaction through hands-on leadership and coaching\n, • Maintain high standards of presentation and brand representation across Nokwol and third-party products\n, • Assist with recruitment, training, and development of team members\n, • Resolve customer queries with professionalism and care\n\n About You \n\n • Proven experience in retail management, ideally in fashion or footwear\n, • Strong leadership and communication skills\n, • A passion for customer service and a keen eye for style\n, • Commercial awareness and a proactive mindset\n, • Flexibility to work weekends and thrive in a fast-paced retail environment\n\n About Us \n At Nokwol, luxury fashion footwear isn't just our business — it's our passion.Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value.With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King's Road in Chelsea, has quickly become one of the highest-performing destinations on the strip.And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear. \n Timetable & Hiring Process \n We try to review all applications within 5-working-days of application, and we promise to let you know if we don't think you're suitable for this role. If we do want to chat to you we'll arrange a short video call with someone in our recruitment team, and finally invite you for a face-to-face meeting with a Director.

Private Client Manager | Luxury Retail \n Central London | Highly Competitive Salary \n Build relationships. Curate experiences. Sell the exceptional. \n Not every luxury retail role is about managing a sales floor. \n Some are about opening doors that others can't. \n We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. \n This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. \n If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. \n The Opportunity \n As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. \n Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. \n You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. \n This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. \n What You'll Be Doing \n\n • \n Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). \n • \n Identifying and developing new private client opportunities through networking, referrals and existing relationships. \n • \n Leading private appointments and delivering exceptional luxury experiences. \n • \n Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. \n • \n Partnering with specialist teams to deliver seamless bespoke projects and special orders. \n • \n Supporting exclusive client events, launches and private shopping experiences. \n • \n Using CRM and client insights to build meaningful, long-term engagement strategies. \n • \n Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. \n\n About You \n You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. \n Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. \n Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. \n We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. \n What's In It For You? \n\n • \n Performance-related bonus \n • \n Exceptional benefits package \n • \n Genuine long-term career progression within an internationally renowned luxury group \n • \n The opportunity to work with one of the most exclusive client portfolios in luxury retail \n • \n A rare chance to shape and grow a newly established function within a flagship boutique \n\n If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. \n Apply today for a confidential conversation. \n BH36876

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. \n Client Details \n An organisation in the retail industry located in London. \n Description \n Customer Experience \n\n • Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience.\n, • Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently.\n, • Ensure all customer interactions align with The Outnet's brand values and service standards.\n, • Continuously review and improve customer journeys across all touchpoints.\n, • Develop processes that enhance customer satisfaction while balancing commercial objectives.\n\n \n VIP Customer Management \n\n • Build and maintain exceptional relationships with VIP and high-value customers.\n, • Deliver a personalised concierge-style service for premium customers.\n, • Proactively identify opportunities to enhance loyalty and retention.\n, • Manage sensitive or high-profile customer cases with discretion and professionalism.\n, • Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events.\n, • Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations.\n\n \n Operational Management \n\n • Monitor daily service performance across email, chat, phone and social channels.\n, • Ensure agreed SLAs and KPIs are consistently achieved.\n, • Review workflows and identify opportunities for automation and process improvement.\n, • Create and maintain customer service policies and knowledge resources.\n, • Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers.\n\n \n Data & Performance Analysis \n\n • Use customer data and operational metrics to identify trends and opportunities.\n, • Produce regular reporting on service performance and customer insights.\n, • Analyse root causes of recurring issues and implement preventative solutions.\n, • Monitor customer satisfaction measures and recommend improvements.\n, • Support strategic decision-making through data-driven recommendations.\n\n Typical metrics may include: \n\n • Customer Satisfaction (CSAT)\n, • Net Promoter Score (NPS)\n, • First Contact Resolution\n, • Response and Resolution Times\n, • Service Level Achievement\n, • Customer Retention\n, • Complaint Volumes\n, • VIP Customer Engagement\n\n \n Profile \n\n • Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment.\n, • Strong experience supporting premium or luxury customers.\n, • Excellent people management and coaching skills.\n, • Highly customer-centric with exceptional communication skills.\n, • Strong analytical ability with experience using data to improve performance.\n, • Experience producing reports and presenting insights to senior stakeholders.\n, • Ability to prioritise multiple demands in a fast-paced environment.\n, • Strong problem-solving and decision-making skills.\n, • Experience within luxury fashion or premium retail.\n, • Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar).\n, • Experience working with international customers.\n, • Understanding of e-commerce operations, fulfilment and returns processes.\n\n \n Job Offer \n\n • Hourly rate of £16.00 to £19.00, dependent on the level of experience.\n, • Temporary position offering flexibility in work arrangements.\n\n If you're interested in this role, apply now.

Brand Marketing Manager – Luxury Retail \n \n Location: Bond Street, London \n Salary: £60,000 \n Contract: 6 Months \n Hybrid: 3 days in the office \n Start: ASAP \n We are recruiting for an experienced Brand Marketing Manager to join a leading luxury retail business on a 6-month contract/temp potential to go perm. \n This is a fantastic opportunity for a strategic marketer with proven experience planning and delivering luxury brand events and integrated marketing campaigns across multiple markets. Key Responsibilities\n\n • Develop and execute strategic brand marketing plans.\n, • Lead the end-to-end planning and delivery of luxury events, activations and customer experiences.\n, • Manage integrated marketing campaigns across print, digital and OOH.\n, • Work closely with internal teams, agencies and external partners to ensure seamless execution.\n, • Manage project budgets, suppliers and campaign reporting.\n, • Analyse campaign performance and identify opportunities to enhance brand engagement.\nAbout You\n\n, • Proven brand marketing experience within luxury retail, fashion or premium lifestyle brands.\n, • Essential: Experience in the strategic planning and end-to-end delivery of luxury events and brand activations.\n, • Strong project management and stakeholder management skills.\n, • Experience delivering 360° omnichannel marketing campaigns.\n, • Commercially minded with strong analytical skills.\n, • Excellent communication, organisation and attention to detail.\n, • Advanced PowerPoint and Excel skills.\n, • Right to work in the UK.\n\n Salary: £60,000 | Hybrid Working | Bond Street, London | Immediate Start

Sales Associate (Neal Street)Location: Covent Garden, LondonSalary Range: £30-35kJob Type: Full-time, permanent \n Nokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. We're looking for someone who genuinely loves footwear, understands what great service feels like, and wants to be part of something that's still taking shape. You'll be on the floor, with customers at our new Neal Street store. \n Key Responsibilities \n\n • Deliver a warm, knowledgeable experience to every customer\n, • Keep the shop floor looking the way it should\n, • Achieve individual sales and service targets\n, • Develop expert product knowledge across the collection\n, • Share customer feedback and commercial insights with management\n\n About You \n You've worked in retail or a customer-facing role before. You're confident, curious, and you take pride in the details. You don't need a script to start a conversation. Premium or fashion footwear experience is a bonus, but an interest is a must. \n\n • Previous retail experience, or a strong interest in luxury fashion\n, • Confident, friendly, chatty and enthusiastic personality\n, • Passionate about sneakers, shoes, and great customer experience,\n, • Must be available to work weekends and key busy periods (e.g., holidays, launches)\n, • Punctual, dependable, and able to keep up with a fast retail pace\n\n About Us \n At Nokwol, luxury fashion footwear isn't just our business — it's our passion. \n Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value. \n With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King's Road in Chelsea, has quickly become one of the highest-performing destinations on the strip. \n And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear. \n Timetable & Hiring Process \n We try to review all applications within 5-working-days of application, and we promise to let you know if we don't think you're suitable for this role. If we do want to chat to you we'll arrange a short video call with someone in our recruitment team, and finally invite you for a face-to-face meeting with the hiring manager. \n This store is scheduled to open in early September

Our client, an industry-leading Promotional Merchandising business whom work alongside clients all across the globe, are looking for a driven, enthusiastic Account Manager to join their UK operation. Working in their fantastic 50+ FTE office in London on a hybrid basis (3 days in / 2 days working from home), this is an incredible opportunity for the right candidate!Our client have been established for close to 40 years and have an impressive portfolio of over 120 household-name B2B clients. They work primarily with the world's biggest brands to create products that really wow customers, working in a range of sectors including Technology/FMCG/Health & Beauty/Professional Services/Finance. Due to their growth (and a couple of internal promotions!), they are now actively seeking the perfect candidate to come and join their team, owning a £2m+ P&L with one of their largest Beauty & Retail brands. In a nutshell, your responsibilities will include:- Owning the working relationship with an existing Beauty/Retail account - managing both offshore product development across packaging/gifting, in addition to sourcing needs for event activations/promotions- Acting as the primary day-to-day contact for the Luxury client - conducting regular business reviews (either online or, occasionally, in person (Central London HQ)- Focusing on the delivery of annual sales/margin targets- Identifying any unique client needs, and providing a professional/efficient service within tight deadline(s)- Working alongside in-house Creative/Purchasing team(s), and approved suppliers, to source great product at the best value- Ensuring all product development is in line with the customer's expectations in terms of sustainability/brand guidelines/target market/luxury execution/client marketing strategy, whilst meeting the company's commercial requirementsIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum 3+ years' experience of working in an Account Management capacity (although not essential, any candidates from a 'creative' industry background are urged to apply!)- Proven track record of meeting/exceeding sales targets- Demonstrable experience in developing an external client relationship through effective account management- Experience of working on complex client projects (leading on projects from brief to development, etc)- Proven ability to maintain/grow client relationships, working with key stakeholders at both junior and senior level(s)- Success in securing/growing client spend- Strong commercial focus/mindset- Incredible organisational skills with excellent attention to detail- Fun, sociable personality!In addition to a very competitive basic salary of £50,000 - £55,000, our client are also offering the following:- Annual salary of £7,000- Hybrid-working model- Incredibly sociable London office- Amazing opportunities to progress!Our client are looking to move very quickly so this, so any interested candidate(s) are urged to apply at their earliest convenience! \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Assistant Store Manager (Neal Street)Location: Covent Garden, LondonSalary Range: £38-45kJob Type: Full-time, permanent \n Nokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. We are seeking a driven retail leader to support our new Neal Street store. If you have a passion for footwear, fashion, and customer experience we'd love to hear from you. \n This could be your first step into management, or you might just be looking for a new challenge. You'll be a key part of our team: driving performance, inspiring the team, and ensuring every customer enjoys an exceptional experience. You'll be joining us at the start of our big expansion plans, so there will be plenty of opportunities for growth. \n Key Responsibilities \n\n • Support daily store operations, including team management, stock control, and visual merchandising\n, • Drive sales and customer satisfaction through hands-on leadership and coaching\n, • Maintain high standards of presentation and brand representation across Nokwol and third-party products\n, • Assist with recruitment, training, and development of team members\n, • Resolve customer queries with professionalism and care\n\n About You \n\n • Proven experience in retail, ideally in fashion or footwear\n, • Strong leadership and communication skills\n, • A passion for customer service and a keen eye for style\n, • Commercial awareness and a proactive mindset\n, • Flexibility to work weekends and thrive in a fast-paced retail environment\n\n About Us \n At Nokwol, luxury fashion footwear isn't just our business — it's our passion. \n Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value. \n With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King's Road in Chelsea, has quickly become one of the highest-performing destinations on the strip. \n And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear. \n Timetable & Hiring Process \n We try to review all applications within 5-working-days of application, and we promise to let you know if we don't think you're suitable for this role. If we do want to chat to you we'll arrange a short video call with someone in our recruitment team, and finally invite you for a face-to-face meeting with the hiring manager. \n This store is scheduled to open in early September.

Amazing opportunity in consultative sales - a Luxury Retail Sales / Art Sales Consultant is required for this stunning contemporary Art Gallery. \n You do not necessarily need an Art background but a desire to sell a prestigious luxury retail product is essential (product training will be provided). A strong appreciation of art is obviously preferred. \n The role is about generating sales but is definitely not a hard sell - you will work towards realistic sales targets and generate new business through a self-motivated approach. \n You will provide exceptional client & customer service - being fantastic with clients is their strength, giving them an amazing client experience from start to finish. You will consultatively manage their needs and be able to transfer your passion for sales & the product, in order to generate sales. You will be driven to work towards monthly targets with the potential to earn good commission. \n As the Art Sales Consultant, as well as reacting to the clients who enter the gallery, you will also proactively make daily calls to promote the gallery - this outreach is key to help increase the footfall & generate more sales. Luxury retail can generate lower footfall so the gallery pride themselves on account managing clients over the phone & email, making daily client list calls & generating prospective business through a self-starting approach. \n Weekends are the busiest time of the week so you must be definitely flexible to work a lot of them, although it’s a 5 day week. \n The ability to drive is preferable (but not essential) as they also do home consultations as an extra service to clients. \n The advertised salary is a combination of basic salary & commission potential on top so overall realistic earnings - if you are shortlisted, please do not hesitate to ask for further details & explanation. \n We have extensive experience of recruiting for this luxury retail client so look no further. \n Please APPLY NOW! \n \n PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. \n Keywords: art / art sales / sales executive / sales assistant / sales consultant / art consultant / contemporary gallery / contemporary art / luxury retail / retail sales / luxury retail sales / art gallery / art gallery sales / art sales consultant / sales / art consultant / luxury sales / premium / gallery manager / art sales / art gallery / luxury sales / assistant manager / retail management / business development / high-end jewellery / jewelry / luxury sales / recruitment / BD / BDE / SDR / business developer / art dealer / sales associate

\n Financial Planning and Performance Manager - luxury retail \n \n This FP&P (Financial Planning & Performance) Manager forms a key part of our finance transformation, supporting the transition from a traditional finance function to a modern, high-performing organisation. Sitting at the centre of this journey, this new role will help establish and embed a mature and dedicated Financial Planning & Performance (FP&P) capability. A unique opportunity to build processes, reporting and models from the ground up and develop new stakeholder relationships. \n Reporting to the FP&P Lead, the position operates as a trusted deputy, delivering core FP&P activities and ensuring the effective day-to-day running of the function, enabling the FP&P Lead to focus on strategic priorities. Sitting in a pivotal position across a matrix organisation, the role provides leadership through influence, acting as a role model and mentor to junior colleagues across the organisation by offering guidance, support, and technical expertise, despite not holding direct line management responsibility. \n The role also serves as a natural successor to the FP&P Lead, with the ability to step in and provide continuity of leadership when required. \n RESPONSIBILITIES \n Management Reporting \n \n\n • Own the preparation of weekly trading performance reporting for the group, ensuring outputs are accurate, timely and provide clear insight into key drivers, risks and opportunities.\n, • Own the production and detailed analysis of monthly P&L reporting, working closely with Financial Control to ensure results are accurate, reconciled and supported by clear, well-articulated interpretation.\n, • Perform deep-dive analysis across revenue, margin, costs and cashflow, identifying drivers, challenging inconsistencies and supporting a clear and credible financial narrative.\n\n Support the FP&P Lead in preparing Board-level reporting, ensuring materials are robust, internally consistent and underpinned by high-quality analysis. \n \n Budgeting & Forecasting \n\n • Play a leading role in the delivery of the annual budget process, building models, challenging assumptions and ensuring outputs are coherent, consistent and aligned to business drivers.\n, • Own the in-year reforecasting process (both bottom up and top down) so that at all times, ensuring there is a credible and continually updated view of expected financial performance, with clear articulation of movements, risks and opportunities.\n, • Ensure forecasting is not purely mechanical, but reflects a considered view of underlying business performance, incorporating commercial insight, trend analysis and forward-looking judgement.\n, • Some ownership of inputs into the Forecast for areas that fall outside of other team’s roles in the business, particularly for the Cashflow.\n\n \n Long-range planning \n\n • Support the development of the five-year plan, translating strategic initiatives into robust and clearly articulated financial outcomes.\n, • Conduct scenario modelling and analysis on key internal and external drivers, providing quantified insight into potential risks, opportunities and trade-offs.\n, • provide analytical support to strategic initiatives, including business case development and investment appraisal.\n\n \n Business Performance & KPI Framework \n\n • Support the definition and maintenance of KPI frameworks, ensuring metrics are clearly defined, consistently applied and aligned to strategic priorities.\n, • Develop and maintain KPI and performance dashboards that provide clear insight into trends, drivers and areas requiring management focus.\n, • Ensure outputs go beyond data presentation, highlighting actionable insights and supporting better performance discussions.\n\n ABOUT YOU \n\n • Emotionally intelligent, with strong interpersonal skills, including the ability to build and sustain business relationships and offer both support and challenge\n, • Strong analytical and problem-solving skills, with the ability to identify issues and develop solutions quickly\n, • Digitally savvy, comfortable with financial modelling and curious about data, tooling and the possibilities of AI.\n, • Comfortable with ambiguity, with intellectual capacity to navigate an organisation in a period of change.\n, • ACA, ACCA or CIMA qualified\n, • Integrity, transparency and honesty in all interactions coupled with personal pride and passion for delivering success\n\n

Join an internationally recognised premium brand where digital marketing plays a pivotal role in driving customer acquisition, engagement and commercial growth. \n We're looking for an experienced Digital Marketing Manager to lead high-performing paid media campaigns, optimise digital performance and work alongside a talented global marketing team to deliver measurable results. Title: Digital Marketing Manager (12-Month FTC)Location: Central London (4 days in office / 1 day WFH)Salary: £60,000 + 15% Bonus \n Are you a data-driven digital marketer who thrives on delivering high-performing paid media campaigns? \n We're partnering with a globally recognised premium brand to recruit a Digital Marketing Manager on a 12-month fixed-term contract. This is an opportunity to join a market-leading business with an international customer base, working on sophisticated digital campaigns that drive customer acquisition, engagement and revenue. The Role\n Reporting to the Head of Digital Marketing, you'll take ownership of planning, delivering and optimising performance marketing campaigns across a variety of digital channels. \n Responsibilities include: \n\n • Planning and executing integrated digital marketing campaigns.\n, • Managing paid media activity across Google Ads, Paid Social, Display, Programmatic, Video and Affiliate channels.\n, • Working closely with external media agencies to maximise campaign performance.\n, • Monitoring, analysing and reporting on campaign ROI and commercial performance.\n, • Using data and customer insights to optimise future marketing activity.\n, • Collaborating with CRM, Content, Product, Analytics and regional marketing teams.\n, • Driving testing and optimisation strategies to continually improve campaign performance.\n, • Managing digital marketing budgets and supplier relationships.\nCandidate Criteria:\n You'll ideally have: \n\n • 3-5+ years' experience in digital performance marketing\n, • Strong knowledge of Paid Search, Paid Social, Display and Programmatic advertising.\n, • A background managing a luxury retail brand\n, • Experience managing sizeable paid media budgets.\n, • A data-driven mindset with excellent analytical skills.\n, • Experience using platforms such as:\n \n, • Google Ads\n, • Google Analytics\n, • Meta Business Manager\n, • Adobe Analytics (or similar)\n \n, • Excellent stakeholder management and communication skills.\nWhat's on Offer:\n This business genuinely invests in its people and offers an excellent benefits package, including: \n\n • Competitive salary\n, • Annual performance bonus\n, • Hybrid working\n, • Private healthcare\n, • Enhanced pension contributions\n, • Generous annual leave plus additional company shutdown over Christmas\n, • Health & wellbeing allowance\n, • Volunteer day\n, • Enhanced family leave policies\n, • Life assurance\n, • Employee Assistance Programme\n, • Retail and lifestyle discounts\n, • Cycle to Work scheme\nInterested?\n If you're looking for your next challenge in digital marketing and want to join a globally respected organisation where you'll have genuine impact, we'd love to hear from you. \n Apply today for a confidential conversation. \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Group Finance Manager \n \n Luxury Hospitality Group | London (5 days in the Office) \n \n Equifind is partnering with a growing luxury hospitality group with a portfolio of premium hotels, restaurants and members' clubs across the UK and Europe. \n \n The Role: \n \n Reporting to the Group Finance Director, you will play a central role in managing the group's financial reporting, controls and performance across multiple properties and entities. This is a hands-on role suited to someone who thrives in a fast-paced, multi-site environment and enjoys partnering closely with operational teams as well as senior leadership. \n \n Key Responsibilities: \n \n\n • Own the monthly management accounts process for the group, consolidating results across multiple hotel, restaurant and club entities\n, • Prepare accurate, timely group reporting packs for the Executive team and Board, including variance analysis and commentary\n, • Manage the year-end statutory audit process and liaise with external auditors across group entities\n, • Oversee cash flow forecasting and working capital management across the group\n, • Support budgeting and forecasting cycles, working closely with General Managers and Heads of Department at each property\n, • Maintain and strengthen financial controls, policies and procedures across a growing multi-entity structure\n, • Support VAT, tax and statutory compliance across UK (and where relevant, international) entities\n, • Business partner with operational teams to improve commercial performance, cost control and profitability at site level\n, • Support ad hoc projects, including new site openings, systems implementations and process improvement initiatives\n, • Mentor and develop junior members of the finance team\n\n \n About You: \n \n\n • ACA / ACCA / CIMA qualified (or equivalent), with post-qualification experience\n, • Prior experience in hospitality, leisure, retail or a multi-site consumer business strongly preferred\n, • Strong technical accounting knowledge with experience of month-end close, consolidations and statutory reporting\n, • Comfortable operating in a fast-moving, entrepreneurial environment with competing priorities\n, • A confident communicator, able to build strong relationships with non-finance stakeholders including General Managers and site teams\n, • High attention to detail balanced with a commercial, pragmatic mindset\n, • A genuine interest in luxury hospitality and delivering excellence\n\n \n If interested please apply asap!

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. \n Client Details \n An organisation in the retail industry located in London. \n Description \n Customer Experience \n\n • Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience.\n, • Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently.\n, • Ensure all customer interactions align with The Outnet's brand values and service standards.\n, • Continuously review and improve customer journeys across all touchpoints.\n, • Develop processes that enhance customer satisfaction while balancing commercial objectives.\n\n \n VIP Customer Management \n\n • Build and maintain exceptional relationships with VIP and high-value customers.\n, • Deliver a personalised concierge-style service for premium customers.\n, • Proactively identify opportunities to enhance loyalty and retention.\n, • Manage sensitive or high-profile customer cases with discretion and professionalism.\n, • Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events.\n, • Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations.\n\n \n Operational Management \n\n • Monitor daily service performance across email, chat, phone and social channels.\n, • Ensure agreed SLAs and KPIs are consistently achieved.\n, • Review workflows and identify opportunities for automation and process improvement.\n, • Create and maintain customer service policies and knowledge resources.\n, • Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers.\n\n \n Data & Performance Analysis \n\n • Use customer data and operational metrics to identify trends and opportunities.\n, • Produce regular reporting on service performance and customer insights.\n, • Analyse root causes of recurring issues and implement preventative solutions.\n, • Monitor customer satisfaction measures and recommend improvements.\n, • Support strategic decision-making through data-driven recommendations.\n\n Typical metrics may include: \n\n • Customer Satisfaction (CSAT)\n, • Net Promoter Score (NPS)\n, • First Contact Resolution\n, • Response and Resolution Times\n, • Service Level Achievement\n, • Customer Retention\n, • Complaint Volumes\n, • VIP Customer Engagement\n\n \n Profile \n\n • Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment.\n, • Strong experience supporting premium or luxury customers.\n, • Excellent people management and coaching skills.\n, • Highly customer-centric with exceptional communication skills.\n, • Strong analytical ability with experience using data to improve performance.\n, • Experience producing reports and presenting insights to senior stakeholders.\n, • Ability to prioritise multiple demands in a fast-paced environment.\n, • Strong problem-solving and decision-making skills.\n, • Experience within luxury fashion or premium retail.\n, • Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar).\n, • Experience working with international customers.\n, • Understanding of e-commerce operations, fulfilment and returns processes.\n\n \n Job Offer \n\n • Hourly rate of £16.00 to £19.00, dependent on the level of experience.\n, • Temporary position offering flexibility in work arrangements.\n\n If you're interested in this role, apply now.

A leading global luxury fashion e-commerce business is looking for a talented Pricing Assistant to join its growing Merchandising team. This is an excellent opportunity for an analytical and commercially minded individual to develop their career within a fast-paced retail environment, supporting pricing strategy, promotional activity, reporting and process improvement initiatives. \n Working closely with the Pricing Manager and wider commercial teams, you will help drive pricing performance, deliver valuable insights and support the execution of promotional campaigns that enhance business results. \n Key Responsibilities \n Pricing & Promotional Analysis \n\n • Support the setup and execution of promotional campaigns in partnership with Merchandising and Site Trading teams.\n, • Work closely with senior pricing stakeholders to identify risks and ensure promotional activities align with commercial objectives.\n, • Deliver post-promotion analysis and provide recommendations to support future campaigns.\n, • Analyse pricing performance, promotional effectiveness, and wider commercial initiatives.\n, • Produce regular reporting and identify trends, opportunities, and areas for improvement.\n\n Pricing Operations & Execution \n\n • Execute pricing changes and promotional activity accurately and within agreed timelines.\n, • Collaborate with Merchandising, Buying, and Site Trading teams to maintain pricing accuracy across all systems.\n, • Validate pricing updates and investigate any pricing-related issues.\n\n Process Improvement & Systems \n\n • Support ongoing improvements to pricing processes and workflows.\n, • Assist with the implementation and testing of new pricing tools and system enhancements.\n, • Become a key user of pricing systems, providing support and guidance to internal stakeholders.\n, • Act as a first point of contact for pricing-related system and process queries.\n\n About You \n\n • Strong analytical and problem-solving skills with excellent attention to detail.\n, • Good Excel skills, including Pivot Tables and VLOOKUP functions.\n, • An interest in pricing, commercial analytics, and business performance.\n, • Comfortable working with large datasets and turning data into actionable insights.\n, • Proactive, inquisitive and keen to learn new systems and technologies.\n, • Strong communication skills with the ability to build effective relationships across multiple teams.\n, • Previous experience within retail, e-commerce, merchandising, pricing or analytical roles\n\n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Floor Manager \n Location: 182 Regent St, London, United Kingdom \n Salary: From £30,000 - £31,000 per annum \n Vacancy Type: Permanent, Full time \n About the role \n About us: \n At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. \n An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. \n At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. \n Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. \n Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, and Tecnifibre ((url removed)> \n\n • Team Leadership: Inspire and engage Sales Consultants, drive daily objectives, and maintain a vibrant store atmosphere.\n, • Operations: Oversee cash handling, till operations, stock replenishment, and store standards.\n, • Customer Experience: Share Lacoste’s brand story, provide personalized service, and handle customer queries with confidence.\n, • Sales Growth: Apply Lacoste’s selling techniques and monitor KPIs to achieve targets.\n\n Reward and Benefits: \n\n • Competitive Commissions Scheme\n, • 28 days annual leave entitlement inclusive of bank holidays\n, • Up to 65% off Lacoste products\n, • Employee Assistance Programme\n, • Uniform Allowance\n\n Profile \n A successful candidate will have: \n\n • Proven leadership experience in a retail environment, preferably within Fashion or Luxury sectors.\n, • Strong ability to inspire, coach, and motivate a team. •Excellent communication skills, with a focus on customer engagement and satisfaction.\n, • The ability to maintain A results-driven mindset, with the ability to meet and exceed sales targets.\n, • Committed to apply LACOSTE’S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)\n, • The ability to maintain high store standards and create a positive, energetic atmosphere.\n\n Equal opportunities \n At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential. \n To Apply \n If you feel you are a suitable candidate and would like to work for Lacoste, please click apply to be redirected to our website to complete your application.

Interim Group Finance Manager | High-Growth Luxury Consumer Brand | London/Hybrid \n \n Harmonic are delighted to be partnering exclusively with a globally recognised consumer brand in their search for an Interim Group Finance Manager on a 6 month contract. \n \n Renowned for its creativity and quality, the organisation has built a loyal following worldwide and continues to scale rapidly across multiple regions. Operating across wholesale and e-commerce channels, the business is on an impressive growth trajectory and is now building out and professionalising its group finance function. With new entities being established across several countries and a busy year-end and audit cycle ahead, this opportunity will suit someone who thrives in a fast-paced, evolving environment and enjoys bringing structure to a finance function still being built. \n \n The Role \n \n Reporting to the Group Financial Controller and working alongside the wider Group Finance team, you will take ownership of several business-critical workstreams spanning financial control and process improvement. A key focus will be acting as the finance owner for newly established international entities, coordinating outsourced providers and internal stakeholders, and building the controls, schedules and documentation needed to hand these over cleanly to the relevant finance teams in future. \n \n This is a genuinely hands-on, project-focused engagement. Alongside the entity workstream you will strengthen the month-end and group consolidation process, build out group balance sheet reconciliations and supporting schedules, and support both the completion of the FY2025 audit and the onboarding of new external auditors for FY2026. \n \n Key Responsibilities \n \n\n • Take ownership of a group of recently set-up overseas entities, acting as the central finance contact while their bookkeeping, payroll and local tax are handled by external providers.\n, • Keep activity and information joined up between those third-party providers and the internal finance, tax and payroll teams.\n, • Build out the underlying controls, workflows and reporting for these entities, and document them clearly so ownership can be handed to permanent or local teams in time.\n, • Bring more rigour and consistency to the group's month-end timetable and consolidation.\n, • Create a full set of group balance sheet reconciliations and backing schedules, so leadership finally has a clear, reliable view of the consolidated numbers.\n, • Introduce standardised review routines and templates with the entity teams to keep reporting consistent across the group.\n, • Drive the FY2025 statutory accounts and group audit through to completion.\n, • Prepare for a new audit partner in FY2026, supporting a clean transition and a smoother year-end.\n, • Pick up other group-wide finance initiatives as the need emerges, adding senior capacity while the business scales.\n\n \n What We Need to See (Essential) \n \n\n • Qualified accountant (ACA, ACCA or equivalent).\n, • A background across group reporting, financial control or a broader group finance remit.\n, • Hands-on consolidation experience gained in an international business with multiple legal entities.\n, • Highly organised, with the project-management discipline to run several workstreams to deadline at once.\n, • A confident communicator used to coordinating finance, tax, payroll, external advisers and auditors.\n, • Comfortable working independently and rolling your sleeves up while the processes and paperwork around them are still being built.\n\n \n What We'd Like to See (Bonus) \n \n\n • Ideally experience within Audit\n, • Exposure to retail, product or stock/inventory accounting.\n, • Experience helping coordinate a change of external auditor or an audit transition.\n\n \n Day Rate: £450-£525 per day \n Contract: 6-month interim contract \n Location: London/Hybrid (3 days in the office) \n Start Date: ASAP \n \n If you are interested - to be considered for the role please forward your CV \n \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Retail Managers London Zachary Daniels Retail Recruitment are working with leading brands across London and want to speak with any Retail Manager ready for a new opportunity. If you are an experienced Retail Manager seeking development, progression or a fresh challenge, we want to hear from you. Retailers across the city are actively hiring and are looking for strong leadership, commercial awareness and the qualities that make a great Retail Manager. We recruit for:\n\n • Area Managers / Regional Managers\n, • Store Managers / General Managers\n, • Assistant Managers / Deputy Managers\n, • Concession Managers / Team Leaders\nIf you’re passionate about leadership, customer experience and commercial success and ready for a new challenge, we’d love to hear from you. Whether you're currently a Retail Manager or aspiring to step into management, we can support your next move. Send your CV in complete confidence if you're interested in opportunities within fashion, lifestyle, luxury, beauty or high-street retail. BBBH36808

DOORPERSON \n\n • Rendall & Rittner • £27,000 - £28,000 • Centre Point - WC1A 1DB • 4 Days on, 4 Days off,\n\n DEVELOPMENT DETAILS \n Join a landmark West End address where luxury living and iconic views meet effortless city access. You will be part of a five-star residential environment with a 24-hour concierge and exceptional amenities including a pool, spa, gym, sauna, cinema and residents’ lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, your desk is at the centre of London’s cultural and transport heartbeat. \n ROLE EXPECTATIONS \n You will be the first friendly face residents and guests meet, delivering a polished, professional welcome and ensuring smooth arrivals and departures. Most days you’ll manage the front entrance, support concierge operations, coordinate deliveries and taxis, and keep the lobby immaculate and secure. You’ll balance warm hospitality with vigilant attention to safety and procedures. \n WHAT SUCCESS LOOKS LIKE \n\n • Every resident and guest is greeted promptly by name where possible, with a warm, tailored welcome.\n, • The entrance, lobby and approach remain pristine and calm, even at peak times.\n, • Packages, keys and access are handled accurately, securely and in line with procedures.\n, • You communicate clearly with concierge, security and contractors to keep everything running smoothly.\n, • Incidents and maintenance issues are spotted early and escalated appropriately.\n, • Shift handovers are concise and complete, ensuring seamless service 24/7.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Managing the door and lobby, opening doors and assisting with access while maintaining security.\n, • Welcoming residents and guests, offering directions and support with bags, taxis and umbrellas.\n, • Coordinating deliveries, logging items and notifying residents in line with site procedures.\n, • Monitoring the entrance, reporting any safety or maintenance concerns promptly.\n, • Keeping the lobby and frontage tidy, presentable and free of hazards.\n, • Liaising with the concierge team, providing updates and ensuring smooth handovers.\n\n WHO THIS ROLE IS FOR \n\n • You bring a genuine passion for hospitality and take pride in creating standout first impressions.\n, • You are calm, courteous and professional, even when it’s busy or plans change.\n, • You have an eye for detail and notice what others miss, from a scuffed mat to a misplaced parcel.\n, • You communicate clearly and respectfully with residents, guests and colleagues.\n, • You’re punctual, reliable and thrive in a smart, standards-driven environment.\n\n EXPERIENCE THAT HELPS \n\n • Front-of-house experience in luxury residential, hotel or customer-facing environments.\n, • Confident handling deliveries, access control and lobby presentation standards.\n, • Familiarity with safety, security and incident reporting procedures.\n, • Experience using radios, logging systems or basic building management tools.\n, • Knowledge of the local West End area to assist with directions and recommendations.\n\n WHAT WE OFFER \n\n • 24 Days Including Bank Holidays days \n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your service ethos, situational judgement, communication, security awareness and ability to deliver five-star front-of-house standards\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

Store Manager (Neal Street)Location: Neal Street, LondonSalary Range: £45-55kJob Type: Full-time, permanentNokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. We are seeking a confident retail leader to head up our new Neal Street store, which opens in early September. If you have a passion for footwear, fashion, and customer experience we'd love to hear from you. \n You'll be a key part of our leadership team: driving performance, inspiring the team, and ensuring every customer enjoys an exceptional experience. You'll be joining us at the start of our big expansion plans, so there will be plenty of opportunities for growth. \n Key Responsibilities \n\n • Lead daily store operations, including team management, stock control, and visual merchandising\n, • Drive sales and customer satisfaction through hands-on leadership and coaching\n, • Maintain high standards of presentation and brand representation across Nokwol and third-party products\n, • Assist with recruitment, training, and development of team members\n, • Resolve customer queries with professionalism and care\n\n About You \n\n • Proven experience in retail management, ideally in fashion or footwear\n, • Strong leadership and communication skills\n, • A passion for customer service and a keen eye for style\n, • Commercial awareness and a proactive mindset\n, • Flexibility to work weekends and thrive in a fast-paced retail environment\n\n About Us \n At Nokwol, luxury fashion footwear isn't just our business — it's our passion.Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value.With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King's Road in Chelsea, has quickly become one of the highest-performing destinations on the strip.And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear. \n Timetable & Hiring Process \n We try to review all applications within 5-working-days of application, and we promise to let you know if we don't think you're suitable for this role. If we do want to chat to you we'll arrange a short video call with someone in our recruitment team, and finally invite you for a face-to-face meeting with a Director.

Amazing opportunity in consultative sales - a Luxury Retail Sales / Art Sales Consultant is required for this stunning contemporary Art Gallery. \n You do not necessarily need an Art background but a desire to sell a prestigious luxury retail product is essential (product training will be provided). A strong appreciation of art is obviously preferred. \n The role is about generating sales but is definitely not a hard sell - you will work towards realistic sales targets and generate new business through a self-motivated approach. \n You will provide exceptional client & customer service - being fantastic with clients is their strength, giving them an amazing client experience from start to finish. You will consultatively manage their needs and be able to transfer your passion for sales & the product, in order to generate sales. You will be driven to work towards monthly targets with the potential to earn good commission. \n As the Art Sales Consultant, as well as reacting to the clients who enter the gallery, you will also proactively make daily calls to promote the gallery - this outreach is key to help increase the footfall & generate more sales. Luxury retail can generate lower footfall so the gallery pride themselves on account managing clients over the phone & email, making daily client list calls & generating prospective business through a self-starting approach. \n Weekends are the busiest time of the week so you must be definitely flexible to work a lot of them, although it’s a 5 day week. \n The ability to drive is preferable (but not essential) as they also do home consultations as an extra service to clients. \n The advertised salary is a combination of basic salary & commission potential on top so overall realistic earnings - if you are shortlisted, please do not hesitate to ask for further details & explanation. \n We have extensive experience of recruiting for this luxury retail client so look no further. \n Please APPLY NOW! \n \n PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. \n Keywords: art / art sales / sales executive / sales assistant / sales consultant / art consultant / contemporary gallery / contemporary art / luxury retail / retail sales / luxury retail sales / art gallery / art gallery sales / art sales consultant / sales / art consultant / luxury sales / premium / gallery manager / art sales / art gallery / luxury sales / assistant manager / retail management / business development / high-end jewellery / jewelry / luxury sales / recruitment / BD / BDE / SDR / business developer / art dealer / sales associate

Purpose of the Role \n Join an international, design led organisation taking the UK by storm with multiple new showroom openings. \n This is a rare opportunity for a retail leader to take genuine ownership of a new outlet, nurturing a new team \n while bringing real creativity to the commercial side of running a space dedicated to beautifully crafted, \n considered pieces. \n As a Showroom Manager you'll work collaboratively with colleagues across Warehouse, Dispatch, Customer Service and Marketing, \n both nationally and internationally, sitting at the heart of a fast moving, design focused retail environment. \n \n Key Accountabilities \n Commercial and Inventory \n\n • Design and deliver a clearance approach that keeps stock moving at pace, with autonomy over day to day pricing and clearance within agreed parameters\n, • Price according to item quality and condition, holding margin discipline while protecting the value of the product\n, • Take full ownership of stock position, inventory prioritisation and floor placement\n, • Stay close to conversion daily, catching where momentum is slipping and acting before it becomes a problem\n, • Drive commercial campaigns and promotions that bring energy to the clearance calendar\n\n Warehouse and Merchandising \n\n • Review returned stock and systemise SKUs and item numbers, generating clear lists for the warehouse team\n, • Set up product displays, rugs, sofas, coffee tables, chairs and cushions, styled to brand guidelines\n\n Customer Experience \n\n • Own the customer journey through the outlet, hosting every visitor with warmth and genuine product knowledge\n, • Handle complaints and disputes fairly and professionally\n, • Ensure every customer receives a special experience that reflects the quality and luxury design nature of the product\n\n Leadership \n\n • Build and lead a team, coaching individuals and developing them as you go\n, • Define the standards and rhythm this outlet, and future ones, will run on\n, • Get involved directly, moving stock, helping with staging, keeping the space safe and well run\n\n Personal Attributes and Skills \n\n • Professional, articulate and well spoken, with excellent verbal and written communication\n, • Positive, solution oriented, fun and friendly, with a genuine growth mindset and comfortable giving and receiving feedback\n, • Leads from the front, celebrating wins as a team and knowing a happy, successful team drives successful results\n, • Treats every piece with real respect and a genuine commitment to finding it the right buyer, while setting commercial margins that reflect its value\n, • Strong customer hosting skills, confident handling complaints and disputes with fairness and composure\n, • Well organised, commercially minded with an understanding of pricing psychology\n, • A real eye for design and quality, able to make a customer see it too, even at a reduced price\n\n Experience Required \n\n • Background in high end consumer goods, ideally furniture, somewhere design and quality genuinely mattered\n, • Open to candidates ready to step up into ownership, as well as more experienced managers looking for something different\n, • Full UK driving licence and access to a vehicle\n, • Hands on and willing to lead by example\n\n \n Please Note: Due to location, own vehicle is essential as location is not easily reached via public transport. \n \n \n

Commercial Air Conditioning Engineer (Mobile) \n ?? London / South East (Mobile Role)?? Pareto FM – Specialist Services Team?? £45,000 – £50,000 DOE + Package \n Pareto FM are looking for an experienced Commercial Air Conditioning Engineer to join our growing Specialist Services team. \n This is a mobile engineering role covering a variety of commercial, office, luxury residential, and retail properties across London and the South East. You’ll be responsible for delivering servicing, reactive maintenance, fault finding, and small project works across a busy and varied portfolio. \n This role is ideal for an engineer who enjoys autonomy, variety, and working within a supportive specialist team environment. The Role\n You’ll carry out a mix of planned preventative maintenance, reactive call-outs, quoted works, and small installations across a range of commercial air conditioning systems. \n This is a hands-on role with a strong pipeline of work, requiring someone who can work independently, communicate professionally with clients, and maintain high engineering standards at all times. What You’ll Be Doing\n\n • \n Delivering PPM servicing across commercial AC systems \n • \n Attending reactive call-outs and carrying out fault finding \n • \n Completing quoted works and small installation projects \n • \n Working on split systems, VRV/VRF systems, and AHUs \n • \n Reporting completed works and highlighting follow-on requirements \n • \n Maintaining high standards of workmanship and client interaction \n • \n Working safely and in line with company procedures and compliance standards \nTeam & Support Structure\n You’ll be part of the Specialist Services team, reporting into the Specialist Services Manager with day-to-day support from the AC Supervisor and office team. \n Engineers typically work independently on day-to-day jobs but regularly support each other on larger installs, project works, and complex faults. Communication across the team is strong, with regular contact and job management through Simpro CAFM. \n Knowledge sharing and collaboration are actively encouraged across the engineering team. What We’re Looking For\n\n • \n Proven experience working on commercial AC systems \n • \n NVQ Level 2 minimum in Air Conditioning / Refrigeration (Level 3 preferred) \n • \n F-Gas qualification (essential) \n • \n Strong fault-finding ability \n • \n Good knowledge of Mitsubishi and Daikin equipment \n • \n Full UK driving licence \n • \n Professional and client-focused approach \n • \n Comfortable working independently across multiple sites \nWhat We Offer\n\n • \n £45,000 – £50,000 salary depending on experience \n • \n Company van, tools, uniform, and phone provided \n • \n 25 days holiday + birthday off \n • \n Pension scheme \n • \n Private healthcare after 6 months \n • \n Ongoing workload with variety across servicing, reactives, and projects \n • \n Long-term progression opportunities as the business continues to grow \n\n #ROL

Role: Finance Manager (sole role) \n Sector: Luxury Retail \n Permanent: In the office every day through Probation and then negotiable \n Location: Southwark \n Salary: £50,000 - £58,000 \n Reporting to: Managing Director \n Ref : VFR3313 \n \n VisionFR is excited to be recruiting on behalf of an ambitious, fast-growing luxury creative-services business. This is an opportunity for the Finance Manager to grow with the company. The ideal candidate will take ownership of the finances quickly and put procedures in place for prompt invoicing, accurate records, reporting and deadlines being met. \n \n Key Responsibilities of the sole role Finance Manager: \n \n\n • Own the day-to-day finance operation, maintaining accurate, complete and well-organised accounting records in Xero\n, • Manage accounts payable and receivable, including invoice approval, customer billing, supplier reconciliations, payment runs and credit notes\n, • Lead credit control, resolving queries quickly and maintaining clear visibility of overdue balances and collection commitments\n, • Reconcile bank accounts, credit cards, payment platforms and control accounts accurately and on time\n, • Prepare journals, accruals, prepayments, deferred income and balance-sheet reconciliations, taking increasing ownership of a timely month-end close\n, • Produce clear monthly management information covering profit and loss, balance sheet, cash flow and departmental or operational analysis\n, • Explain performance in plain English, highlighting material movements, risks, opportunities and recommended actions\n, • Maintain cash-flow forecasts and support budgets, reforecasts and business planning with robust, understood assumptions\n, • Improve visibility of revenue, gross margin, labour, overheads and profitability across the business\n, • Work with operational and commercial colleagues to strengthen job costing, purchasing discipline, pricing information and budget control\n, • Process and review expenses and company cards; support payroll inputs, pensions and related reconciliations with the external provider\n, • Prepare information for VAT returns, year-end accounts, corporation tax and other statutory requirements with external accountants and advisers\n, • Maintain an effective finance calendar and proportionate controls that protect cash, data and assets without slowing the business unnecessarily\n, • Improve systems, workflows and reporting through sensible automation\n, • Give non-finance colleagues simple guidance on purchase orders, approvals, invoices, expenses and deadlines\n\n \n Key skills and requirements of the sole role Finance Manager: \n \n\n • Strong practical experience of accounts payable, accounts receivable, bank reconciliations, credit control and general ledger accounting\n, • Experience contributing to or owning month-end close, management accounts and cash-flow forecasting\n, • A sound understanding of accruals, prepayments, balance-sheet reconciliations and the drivers of profit and loss\n, • Confident use of Xero and strong Microsoft Excel skills\n, • Excellent accuracy, organisation and follow-through, with the judgement to recognise what is genuinely material\n, • Commercial curiosity and the ability to turn financial information into concise, useful explanations and recommendations\n, • Confidence working with senior stakeholders, constructively challenging where needed while remaining approachable\n, • Energy, pace, learning agility and a collaborative, hands-on willingness to work at every level\n, • A relevant accounting qualification, or active progress towards ACCA, CIMA or ACA, would be valuable; candidates qualified by experience will also be considered\n, • The legal right to work in the UK\n\n \n VisionFR is committed to encouraging equality, diversity, inclusion and eliminating unlawful discrimination within our workforce and whilst fulfilling our Clients’ recruitment needs. \n \n Due to the high volume of applications, if you do not hear from us within 5 working days, please assume your application has not been successful on this occasion, usually because other candidates have more relevant sector exposure, qualifications, or required skills. We thank you for your interest. \n

Retail National Account Manager - £50,000 plus bonus based in Hampton, MiddlesexA premium international consumer brand is seeking an experienced Retail National Account Manager to join its growing UK operation.This is an excellent opportunity for a commercially driven account management professional with a background in retail, premium consumer products, or luxury brands. The successful candidate will be responsible for managing key national retail accounts, developing long-term partnerships, and driving continued growth across the UK market. Package\n\n • Salary £50,000 plus bonus\n, • Excellent benefits package\n, • Opportunity to join a highly regarded premium consumer brand with strong growth plans\nThe Role\n\n, • Manage and develop relationships with major national retail accounts\n, • Deliver account growth through strategic planning and commercial activity\n, • Build and implement joint business plans with retail partners\n, • Monitor sales performance, forecasts, and market trends\n, • Work closely with internal teams including marketing, operations, and product\n, • Support product launches, promotions, and retail initiatives\n, • Attend client meetings and regular account reviews\nCandidate Requirements\n\n, • Previous experience within a National Account Manager or Key Account Manager role\n, • Background within retail, premium consumer goods, or luxury brands\n, • Strong commercial awareness and negotiation skills\n, • Experience managing large retail customers\n, • Excellent communication and relationship-building ability\n, • Well organised and proactive approach\n, • Full UK driving licence preferred\nUnfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Senior Production Manager \n 3-4 days per week in the office, London \n Competitive \n Some event production roles give you a project list. This one gives you a portfolio built on bespoke experiential events for the most recognised luxury brands around. \n If you have a background in live events and high-end brand work, this Senior Production Manager role is worth your time. \n • Generous annual bonus tied to company and individual performance. \n • 22 days holiday plus bank holidays, with a full Christmas shutdown included. \n • Ownership of prestigious luxury brand client relationships with real creative ambition. \n • Collaborative, non-hierarchical team with Friday lunches and regular socials. \n • Local gym membership included. \n • Career progression plan \n The Company \n A creative experiential agency with twenty years in the industry, producing high-end live events and bespoke experiences for prestigious luxury brands. Projects range from experiential pop ups to retail facades as well as high end dinners and live events. The Senior Production Manager position sits at the heart of a creatively minded team that is hands-on from brief to build. People tend to stay once they are in, the culture is close-knit and supportive, and the directors back the team socially as well as professionally. \n The Role \n As Senior Production Manager you will collaborate closely with creative and project teams from initial concept through to installation, ensuring technical build considerations are embedded from the very start. When ambitious ideas are presented to clients, you'll provide the confidence and expertise that ensures they can be delivered ensuring the successful end-to-end delivery across a varied range of experiential events, builds and installations. \n • Manage full production lifecycles across pop-ups, installations and live events. \n • Coordinate across internal creative and technical teams. \n • Oversee build projects with external suppliers and contractors. \n • Identify and develop relationships with new and existing suppliers \n • Contribute to new business development and pitches. \n • Run multiple concurrent projects, keeping quality and deadlines on track. \n • Liaising with clients at a senior level to understand project requirements from the outset \n • Conducting site visits \n • Budget management of £500k - £1m+ \n • Technical proficiency in design software including AutoCAD, Vectorworks, SketchUp or similar \n The Candidate \n You will be an experienced senior event production professional with a track record in luxury or high-end brand environments. This Senior Production Manager role suits someone confident client-side, comfortable with complex builds, and ready for broader ownership. \n • Event production management experience with luxury or high-end brands. \n • Strong client relationship and account handling skills. \n • Proven project management in line with creative and technical teams. \n • Hands-on delivery of bespoke experiential builds \n • Experience managing build projects from brief through to completion. \n • Thorough H&S understanding \n Exposure to pitching, creative direction or team management is beneficial but not essential. \n In return you get a Senior Production Manager role with real creative weight, a performance bonus, strong holiday allowance and a team worth being part of. There is also an excellent opportunity for progression into a Head of Production role. \n Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. \n As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. \n Vacancy Ref: CC18373

3-4 days per week in London office - Some of the most talked-about luxury retail installations in the UK start life in a small, tight-knit London studio. The scenic production, the façade builds, the immersive pop-up environments for global blue-chip brands, as Senior Project Manager, this is an opportunity to own all of it, from first brief to final sign-off. \n If your background spans experiential events, technical production and luxury brand delivery, this is worth reading. \n • Annual bonus linked to both company and personal performance, paid at year end \n • Full ownership of high-profile luxury retail and experiential events projects from concept to delivery \n • Real creative input in a non-hierarchical team where ideas from the floor get backed \n • Christmas closure fully paid and not deducted from your 22 days holiday plus bank holidays \n • Team socials, Friday team lunches, and a company trip abroad this year \n The Company \n This is a boutique experiential agency with 20 years of delivering installations, scenic builds and immersive environments for some of the most demanding luxury brand clients in the world. The in-house creative, projects and production teams work closely together under one roof, collaborating effectively to deliver high end projects for their clients. \n The Role \n As Senior Project Manager, you will take the lead on the agency's most complex scenic production and luxury retail builds, carrying accountability from client brief through to on-site delivery. \n • Serve as the primary client contact across luxury retail and experiential events accounts \n • Own budgets, critical paths and supplier relationships for complex scenic builds and pop-up environments \n • Translate creative briefs into technically sound project management plans \n • Collaborate directly with in-house designers and visualisers across every project stage \n • Contribute to account growth and identify new business opportunities within existing clients \n The Candidate \n The right Senior Project Manager will bring a solid grounding in technical build project management across experiential events or scenic production, combined with confidence managing high-expectation luxury brand clients. You will need to demonstrate: \n • Project management experience in experiential events or a closely related sector \n • Hands-on knowledge of scenic build, technical production or installation design \n • Client account management and senior stakeholder communication \n • A background delivering work for luxury retail or high-end brand environments \n • A track record of delivering complex builds, pop-ups or bespoke installations on time \n A generous bonus, a holiday package with a fully paid Christmas shutdown, and a genuine seat at the table on work that gets noticed, that is what this Senior Project Manager role offers. \n Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. \n As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. \n Vacancy Ref: CC18374

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. \n Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. \n About our role: \n Working closely with the Marketing Director, this role is responsible for leading the development and implementation of global 360° marketing activations, integrating Brand, PR/Influencer and Media plans, while partnering with Retail, CRM and Digital teams to drive profitable growth and brand desirability. \n The role leads the creation of scalable launch and eventing strategies, ensuring effective market execution while maintaining global consistency. Through an omni-channel approach, it delivers impactful consumer experiences, protects brand equity, and supports the achievement of strategic and commercial objectives. \n What you will do: \n\n • Building from the global NPD and marketing calendar, this role is responsible for developing integrated UK&I marketing and PR strategies, while leading the creation of scalable 360° campaign activation plans and toolkits in partnership with the Marketing Director. Working closely with global and local stakeholders, the role ensures activation plans are aligned to business objectives, deliver consistent brand experience across channels, and can be effectively implemented across markets.\n, • Develop and own the Campaign Activation strategy, translating global campaign objectives into scalable activation frameworks and plans that can be effectively deployed across markets and channels. Lead execution through the team, establishing clear priorities, KPIs and learnings, while driving innovation, efficiency and cross-market synergies.\n, • Provide strategic direction and oversight to the Brand Manager in the development and execution of UK&I retail support plans. Ensure effective implementation of marketing initiatives across SAS and Outlets, including POS assets, communication amplification and retail activations, delivering consistent brand experience and supporting commercial objectives.\n, • Lead and manage UK&I PR and Influencer agency partners, defining strategies and annual plans that support brand and commercial objectives. Oversee the execution of paid and organic influencer programs, media relations, events and outreach initiatives to maximise brand visibility, advocacy and earned impact. Ensure consumer communications are fully integrated within campaign activations, with clear KPI measurement, reporting and optimisation.\n, • Support the Marketing Director in the development and implementation of the UK&I Media strategy, ensuring alignment with brand positioning, audience targeting and business acquisition objectives. Lead day-to-day management of media agency partners to develop insight-led annual and campaign media plans that deliver innovative, integrated 360° activations across paid, owned and earned channels. Oversee campaign execution, performance measurement and optimisation against agreed KPIs, ensuring learnings are embedded into future planning.\n, • Develop and lead the UK&I Brand Partnerships strategy, identifying and securing mutually beneficial partnerships with premium brands that enhance brand desirability, drive customer acquisition and increase brand awareness. Lead the end-to-end development and implementation of partnership activations, ensuring alignment with brand positioning, commercial objectives and campaign priorities, while evaluating performance and opportunities for future growth.\n, • Effectively manage budget allocation, governance and performance tracking for global activation tools and programs across markets and channels.\n, • Manage, develop and inspire direct reports and with the ambition of developing team members' own expertise.\n\n What you will need: \n\n • University degree or equivalent qualification\n, • 7+ years marketing experience\n, • Experience working in a Global multi-channel marketing business in a brand marketing role\n, • Required experience working in a SAS (stand alone store) channel\n, • Preferable experience in Beauty or Luxury industry\n, • Experience with media, PR and influencers\n, • Management experience required\n, • Experience with strategy development, long term as well as tactical thinking\n, • Demonstrable business and consumer focus and ability to turn insight into actionable projects\n, • Excellent analytical, communication and presentation skills with strong attention to detail\n, • Proactive with a high level of initiative and a clear focus on delivering tangible results\n, • Commercially minded\n, • Strong project management skills\n\n \n Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. \n \n What you can expect from us: \n\n • An entrepreneurial environment where passionate and innovative teams come together.\n, • Respect, teamwork and collaboration are at the heart of how we work.\n, • A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant)\n, • \n A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more… \n • Learning and development opportunities\n\n Your voice matters here — we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: \n Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful. \n Our Privacy Policy: \n

Retail-Stock Room Assistant (Neal Street)Location: Covent Garden, LondonSalary Range: £30-35kJob Type: Full-time \n Nokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. \n We are seeking a reliable and highly organised Stock Room Assistant at our new Neal Street store to support stock operations. This is a full-time position focused on ensuring smooth and efficient stock flow to support the front-of-house team in delivering a top-tier customer experience. \n Key Responsibilities: \n\n • Assist in all stockroom operations, including deliveries, storage, inventory counts, and organisation\n, • Ensure stock procedures are followed at all times\n, • Support the sales floor by running product quickly and efficiently during busy periods\n, • Maintain a clean, efficient, and compliant back-of-house environment\n, • Monitor stock levels and assist with replenishment and transfers as needed\n, • Assist in preparing stock for promotional periods and product launches\n\n About You \n\n • Previous experience in a stockroom, logistics, or warehouse-based retail role\n, • Extremely organised with strong time management skills\n, • Physically able to move boxes and product regularly throughout the day\n, • A proactive problem-solver with great attention to detail\n, • A team player who understands the vital role stock plays in retail success\n\n About Us \n At Nokwol, luxury fashion footwear isn't just our business — it's our passion. \n Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value. \n With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King's Road in Chelsea, has quickly become one of the highest-performing destinations on the strip. \n And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear. \n Timetable & Hiring Process \n We try to review all applications within 5-working-days of application, and we promise to let you know if we don't think you're suitable for this role. If we do want to chat to you we'll arrange a short video call with someone in our recruitment team, and finally invite you for a face-to-face meeting with a Hiring Manager. \n This store is scheduled to open in early September.

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. \n It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. \n As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. \n REWARDS PACKAGE \n Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: \n £2.5k bonus once the home has been opened \n Enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary \n Quality based bonuses up to £10k \n 8% ER Pension Package \n Career and development pathways \n A range of holiday, retail and leisure discounts \n Automatic entry into Barchester's Excellence Awards \n Payment of NMC Annual Registration Fee \n ABOUT YOU \n To join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: \n Experience of managing/opening a new build \n Community engagement and marketing a home to drive occupancy \n Experience of managing a luxury care home with high % of privately funded residents \n Inspirational leadership skills \n A passion for person centred care \n A successful track record of developing and motivating teams to deliver outstanding care \n Excellent organisational and management skills \n A strong understanding of safeguarding, CQC and compliance guidelines \n In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. \n Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. \n If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. \n

Travel Business Development Manager Base Salary to £42,000 based on experience + £4,8000 car allowance and bonuses Field/Remote based - South East England Our client is an award-winning luxury escorted touring and small ship cruising specialist known for exceptional service, and unforgettable guest experiences across Europe, Asia, Africa, and Latin America. Due to growth and expansion, they are now recruiting for a Business Development Manager to managing and develop travel trade agent relationships across the South of England. This role will focus heavily on generating revenue growth through retail and consortia travel agencies, strengthening partnerships, and increasing brand awareness and engagement within the travel trade. This is a highly visible, relationship-driven role that requires exceptional communication, commercial awareness, and presentation skills. This is a fully remote role covering the defined territory of the South East region focused on the territory around the M25. To be considered for the Business Development Manager role, applicants must have previous Business Development Management experience working with a luxury travel product - this is essential. Travel Business Development Manager Duties and Responsibilities: Develop and execute a strategic sales plan to grow revenue within the assigned territory, to achieve agreed sales targets. Conduct regular in-person and virtual sales calls, training sessions, and product presentations with retail and consortia travel agents. Identify new business opportunities and prospect new agency partners. Monitor market performance, competitor activity, and regional trends to inform sales strategy. Represent the company at trade shows, consumer events, ship visits, and regional travel trade activity. Work with the UK marketing team to develop targeted trade marketing campaigns, incentives, and training materials. Produce weekly and monthly sales reports, forecasts, and performance updates. Travel Business Development Manager Experience Required: Previous account management or business development management experience within the travel industry is essential Good understanding of the UK retail travel industry or willingness to develop knowledge Ability to manage a defined sales territory Excellent presentation, training, and relationship-building skills. Excellent planning and organisational skills Strong commercial acumen with the ability to analyse data and identify opportunities. Relationship-builder with a consultative, solutions-focused approach. Highly organised, initiative-taking and able to manage multiple priorities. Travel Business Development Manager Salary and Benefits: Base Salary to £42,000 depending on experience Car allowance of £4,800 per annum Bonus potential of up to 10% of base salary paid on a quarterly basis A company culture that promotes work life balance Travel discounts Work laptop and phone Remote Working * 25 days annual leave To apply for the position of Travel Business Development Manager, please email your CV and a member of the team will be in contact to discuss your application

Are you ready to take your career to the next level with a premium beauty brand portfolio? This is a rare opportunity to join a fast-paced, high-growth luxury beauty business where creativity, innovation, and commercial impact come together. We are looking for a dynamic Brand Manager to shape and elevate brand presence across key retail channels, delivering best-in-class campaigns that inspire customers and drive performance. Client Details Our client is a leading player in the luxury beauty space, partnering with some of the world's most exciting premium brands to bring them to life in the UK market. Working at the heart of the industry, they combine distribution expertise with creative marketing and retail execution, ensuring their brands stand out across top-tier retail environments. Fast-paced, entrepreneurial and brand-led, this is a business where innovation, relationships and commercial impact truly matter. Description In this role, you will bring brands to life within the retail environment and ensure a seamless customer journey across all touchpoints. You will: Lead the development and execution of innovative trade and shopper marketing strategies Create impactful campaigns and activations that reflect the luxury positioning of the brand Analyse market trends, consumer behaviour and competitor activity to unlock growth opportunities Partner cross-functionally with sales, brand and external agencies to ensure flawless execution Manage budgets effectively, delivering strong ROI Monitor and optimise performance through key KPIsProfile We are seeking a commercially driven, creative marketer who thrives in a fast-paced environment. You will bring: Experience within beauty/FMCG, ideally with exposure to luxury brands Strong trade or shopper marketing expertise A deep understanding of consumer behaviour and retail dynamics Exceptional project and stakeholder management skills A proactive, solutions-focused mindset with a passion for excellenceJob Offer What's in it for you? Competitive salary and benefits package Flexible working with a collaborative, supportive culture 4 days in a stunning Surrey office with a premium, inspiring working environment The opportunity to work with a leading luxury beauty portfolio High-impact role with real ownership and visibility across the business This is a brilliant opportunity for a Brand Manager to combine career progression with a genuinely enjoyable place to work

Account Manager Luxury Health & Beauty London Hybrid working Global branded merchandise & packaging The Opportunity Want to work with luxury beauty brands on the kind of products people actually keep? Were partnering with a global branded merchandise and creative solutions business looking for an experienced Account Manager to join its London Health & Beauty team. This is a brilliant opportunity for someone who loves luxury beauty, product innovation and client growth and wants to build a long-term career in a creative, fast-moving global environment. The Role This is a client-facing role managing an established luxury beauty account, taking bespoke packaging, gifting and promotional projects from brief through to delivery. Youll work across product development, sourcing, sampling, production and commercial growth with sustainability, brand integrity and luxury execution at the heart of every project. What youll be doing: Managing and growing luxury health & beauty client relationships Delivering sales and margin targets across an existing account portfolio Leading bespoke packaging, gifting and merchandise projects from concept to completion Coordinating offshore sourcing, sampling, production and delivery Working to SLAs, KPIs and tight client deadlines Ensuring every product reflects brand guidelines, sustainability goals and luxury standards What were looking for: 5+ years sales or key account management experience Background in a fast-paced agency, merchandise, packaging, gifting or product-led environment Experience working with luxury health, beauty or retail brands Strong commercial instincts and a track record of growing client spend Confidence managing complex, offshore-sourced projects Excellent stakeholder management, communication and presentation skills Interested? Drop me a message for a confidential conversation. #AccountManager #LuxuryBeauty #HealthAndBeautyJobs #PackagingJobs #BrandedMerchandise #LondonJobs #ClientServices #KeyAccountManagement #HybridWorking TPBN1_UKTJ

French-Speaking E-commerce Executive - Luxury Jewellery-£35,000 + Benefits- Hatton Garden, London/ HybridThe RoleAre you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence in the French market while developing your own digital career?Diamonds Factory is looking for a French-Speaking E-commerce Executive to join our growing international team.Reporting to the Global Ecommerce Manager, the French-Speaking E-commerce Executive will support the day-to-day trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey.This is a fantastic opportunity to build your career with one of Europe's leading online luxury jewellers, helping to deliver an outstanding online shopping experience for French-speaking customers.If you enjoy combining creativity with commercial thinking, you'll feel right at home.If you're ready to help shape the online experience for customers across France, we'd love to hear from youapply today and become part of the Diamonds Factory story.Key Responsibilities:Manage and update the French e-commerce website, including products, promotions and content.Translate and localise website copy, product descriptions and marketing materials into fluent French.Ensure pricing, product information and promotional messaging remain accurate.Support seasonal campaigns, product launches and trading activity.Monitor website performance using GA4, Hotjar and other reporting tools.Share ideas and insights to improve conversion rates and customer experience.Support SEO, CRM, email marketing and paid media activity for the French market.Research competitors and emerging e-commerce trends.Work collaboratively with internal teams and provide translation support when required.The CompanyDiamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.Neve Jewels Group is home to three leading diamond jewellery brands: Diamonds Factory, Austen & Blake, and Sacet.With a growing presence across the UK and internationally, the Group has experienced exceptional growth in recent years and continues to reshape the diamond jewellery market.The Benefits£35,000 salary plus benefits.Hybrid working from our Hatton Garden office.Jewellery discounts and additional company benefits.Join a supportive and collaborative team.Build your skills within a respected international luxury brand.Gain experience across multiple digital channels and international markets.Plenty of opportunities to grow your e-commerce career.The PersonWe're looking for someone who is organised, commercially aware and enjoys working in a fast-moving digital environment.You'll ideally have:Fluent French and English, both written and spoken.Experience in e-commerce, digital marketing, online trading or website management.Knowledge of Shopify, Magento or similar CMS platforms.Experience using Google Analytics 4 (GA4).Excellent attention to detail and organisational skills.Strong communication skills and the ability to work across multiple teams.It would also be beneficial if you have experience within luxury retail, jewellery or fashion, along with knowledge of SEO, Hotjar, conversion rate optimisation and multilingual e-commerce websites.TPBN1_UKTJ

Designer Recruitment are seeking a Kitchen Sales Designer for a well-known kitchen retailer and manufacturer in Central London.This is a permanent role offering £33,000 - £36,000 per annum + Commission for the right kitchen designer.Kitchen Designer responsibilitiesDeliver on kitchen sales targets and enhance opportunities for further income growthLead taking, booking design appointments and presenting designs to clients/customers, converting into salesSupport with showroom marketing activitiesEngaging with walk in customers and ensuring our clients/customers receive the highest level of customer serviceAnswering the phone and dealing with daily enquires and customer/client enquiries throughout a projectUse of internal systems including CRM reporting tools efficiently (training will be provided)Drawing new plans/designs based on customer/client briefSurveying locations accurately in order to produce suitable designs for furniture to be installedSupporting the Dual Site Showroom Manager with ordering processes/liaising with our manufacturing colleagues in Germany and completion of technical drawings for customer/client projectsProvide an effective kitchen after-sales service to clients/customers to maintain and enhance business reputation and secure repeat businessEnsuring the showroom is maintained to high level of cleanlinessKitchen Designer requirements:At least 3 years previous experience with design in a luxury kitchen retail or showroom environmentGerman kitchen experience preferred and desiredGood customer service and sales experience with some evidence of sales achieved in previous rolesKnowledge of design using CAD softwareTraining on theproduct design systemwill also be providedProactive with a desire to learn and develop in the roleStrong attention to detail Ability to prioritise work and manage multiple tasksGood communication and presentation skills and IT literateAbility to work as part of a team and independentlyPersonable, friendly and confident with a can do attitudeDriving LicenceBenefits:Commission based on sales (uncapped)Company pension (after three months)Discount scheme for hundreds of high street retailers25 days holiday a year plus bank holidaysFree hot drinksOpportunity for ongoing training and developmentAccess to wellbeing services and an Employee Assistance Programme which provides access to 24/7 counselling and support helplineDesigner Recruitment are acting as the employment agency in relation to this vacancy.TPBN1_UKTJ