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POSITION: Business Support Officer LOCATION: Manchester JOB TYPE: Permanent, full-time JOB REF: LKO-T01 SALARY: £42,000 HOURS: 37.5 hours per week NO. OF VACANCIES: 1 JOB DESCRIPTION AND RESPONSIBILITIES: The Business Support Officer will provide comprehensive administrative, operational, and compliance support to ensure the smooth running of the restaurant. This role will coordinate daily business activities, support the management team, and contribute to the strategic development of LKO Foods Ltd. Key Responsibilities: · Prepare, format, and distribute documents, reports, and presentations. · Assist with procurement, ordering supplies, and managing stock to ensure optimal stock levels. · Support HR with recruitment, onboarding, and training coordination. · Maintain databases and ensure records are up to date. · Identify and suggest process improvements to enhance efficiency. · Work with management to prepare business performance reports. · Maintain positive working relationships across teams and departments. · Identify and suggest process improvements to enhance efficiency. · Maintain databases and ensure records are up to date. · Coordinate marketing materials and social media updates in line with brand standards. · Support marketing, communications, and customer service functions as needed. · Monitor regulatory changes relevant to the hospitality industry. Requirements · Bachelor’s degree in Business Administration, Hospitality Management, or related field (or equivalent professional experience). · Minimum 2 years’ experience in an administrative, operational, or business support role, preferably in hospitality or retail. · Knowledge of African cuisine supply chains and cultural hospitality practices. · Experience coordinating events or marketing activities. · Familiarity with HR/payroll processes and compliance monitoring. · Strong organisational and multitasking skills, with attention to detail. · Excellent communication and interpersonal skills · Good problem-solving skills and a can-do attitude · Competency in MS Office Suite and basic accounting software. · Ability to work quickly and accurately to deadlines with minimal supervision · Flexibility to ensure everything runs smoothly and on rare occasions the ability to work out of hours or at weekends to ensure the systems integrity.

Job overview Ustay Global Ltd, a fast-growing lettings and property management agency with offices in London, Manchester, and China, is hiring a driven Marketing Manager. You'll drive Ustay’s brand visibility and lead generation by developing and implementing engaging, multi-channel campaigns aligned with our expansion goals in both domestic and international markets. Key Responsibilities · Develop and execute creative marketing strategies across digital platforms, social media, email, and offline channels · Manage campaign planning, production, and performance, ensuring alignment with brand identity · Oversee PPC, SEO, email marketing, affiliate partnerships, and property listing promotions · Analyse metrics and consumer insights to optimise campaigns and budget allocation · Collaborate with sales, lettings, and management teams to generate high-quality leads · Coordinate property launches, open days, events, and PR initiatives · Build relationships with external agencies, influencers, and media partners · Manage the marketing budget and measure ROI on all initiatives Who are we looking for (qualifications, experience and skills) · Education: Bachelor’s degree in Marketing, Business, or similar (CIM qualification is a plus) · Experience: at least 2 years in B2C marketing roles, preferably in real estate, property, or retail · Skills & Knowledge: Strong grasp of digital marketing tactics (SEO, PPC, email) Analytical skills for tracking performance (e.g., Google Analytics) Excellent copywriting and visual content planning Proven project management and organisational skills Ability to manage external agencies and PR activity Familiarity with CRM systems and property portals (Rightmove, Zoopla) is advantageous · Personal Attributes: Creative, proactive, excellent communicator, and team player who thrives in a fast-paced environment