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Chef de Partie 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Chef de Partie to join the Loulou's Kitchen brigade. Paid Trial Shifts Offered! The company benefits our Chef de Partie will receive are: • 33 days holiday per year (including bank holidays) pro rata, • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • Additional Service Charge Included The responsibilities of the Chef de Partie are: • Preparation of all food items on the restaurant menu during service, • Dinner mise-en-place The Experience & Qualifications required as Chef de Partie are: • Previous experience in a similar position is essential., • Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: • Set shifts starting at 2/3pm between Tuesday-Saturday, • Sunday and Monday always off! The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
Shop Supervisor Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: • To assist the Shop Manager to maximise sales and service levels within the shop., • To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site., • To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: • Previous experience working in a retail or hospitality environment is required, • Experience of supervising a team is required, • A friendly, approachable attitude is essential! The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below
Bartender 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Bartender to join Jimmy’s Bar. The company benefits our Bartender will receive are: 33 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with Bupa Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £1000 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Bartender are: Ensuring a fast and efficient service is provided to members and their guests. Preparation of classic and modern cocktails as well as full drinks. Table service to members and their guests The Experience & Qualifications required of our Bartender are: Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: Shifts are between Monday - Saturday Shifts range between 9:30am - 2am on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Bartender at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.
Drinks Waiter- Part Time (3 days a week) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Drinks Waiter to join our team. The company benefits our Drinks Waiter will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the Drinks Waiter are: • Ensuring a fast, attentive and efficient table service is provided to members and their guests., • Strong knowledge of our menu, with confident recommendations, • Develop good member relations, anticipating guest needs The Experience & Qualifications required of our Drinks Waiter are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: • Part time role of 3 days a week, • Shifts are between Monday - Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Drinks Waiter at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Salary up to £33,000 per annum Demi Chef de Partie Oswald’s is a new private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Demi Chef de Partie to join our Oswald's team. Paid Trial Shifts Offered! The company benefits our Demi Chef de Partie receives are: • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the Demi Chef de Partie are: • Preparation of all food items on the restaurant menu during service, • Lunch & Dinner mise-en-place The Experience & Qualifications required of our Demi Chef de Partie are: • Previous experience in a similar position is essential, • Experience of working in a busy kitchen is preferable Working Hours: • On a rota basis with shifts falling between Monday-Saturday., • 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Demi Chef de Partie at Oswald's then apply by forwarding your up to date CV to the link below.
Pastry Chef De Partie We are currently looking for a talented Pastry Chef De Partie to join our team! This is an exciting, service-based role where you will have the opportunity to work across our three kitchens, within our private members Club, based in Mayfair, London. 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. You will be working alongside our Executive Pastry Chef, Francesco Coratella, who was recently shortlisted for Pastry Chef of the Year at the Craft Guild of Chefs Award 2025. The benefits our Pastry Chef De Partie will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical & dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The Experience & Qualifications required : • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Previous experience in a similar position is essential The responsibilities are: • To plan production in order to facilitate all daily requirements, • To supervise, assist and co-ordinate all preparation/presentation, • To assist in overseeing the smooth running of the day to day operations in the pastry kitchen Working hours: Shifts are between Monday- Saturday The Club is closed on Sundays, Bank holidays and throughout Christmas each year! If you feel that you have the experience and skills to join our Pastry Team then apply by forwarding your up to date CV together with a covering letter to the link below.
Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person
Host- Part Time Position ( 3 days per week ) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Host to join our Upper Floor restaurant team. The company benefits our Host will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Host are: • Takes restaurant bookings from members and their guests., • To ensure to maximise capacity and number of covers in the restaurant, • To ensure that all guests are correctly and speedily logged and processed in the most courteous way., • To take food and beverage orders efficiently and professionally The Experience & Qualifications required of our Host are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Experience working in a similar role, and using SevenRooms system is beneficial. The working hours: • 3 days per week, • Shifts are 9 hours and range between Monday – Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Host at 5 Hertford Street then apply by forwarding your up to date CV to the link below.
Salary up to £38,000 per annum Senior Chef de Partie Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Senior Chef de Partie to join our Oswald's team. Paid trial shifts offered! The company benefits our Senior Chef de Partie receive are: • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the Senior Chef de Partie are: • Preparation of all food items on the restaurant menu during service, • Leading on a section of the kitchen The Experience & Qualifications required of our Senior Chef de Partie are: • Previous experience in a similar position is essential, • Experience of working in a busy kitchen is preferable Working Hours: • On a rota basis with shifts falling between Monday-Saturday., • 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Senior Chef de Partie at Oswald’s then apply by forwarding your up to date CV to the link below.
Cocktail Waiter We are currently looking for a Cocktail Waiter to join our Whisky Bar team. 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. The company benefits our Cocktail Waiter will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Cocktail Waiter are: • To ensure the highest standard of drinks and service are consistently demonstrated., • To develop and maintain positive guests and colleague relations, • Confidently recommend drinks selections to match the guests needs,, • Senses guest needs and quickly responds to maximum satisfaction The Experience & Qualifications required of our Cocktail Waiter are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: • The working hours for this role are on a rota basis with shifts falling between Monday - Saturday., • There will be a variety of shifts, with the latest finish of 3am - on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Cocktail Waiter at 5 Hertford Street then apply by forwarding your up to date CV to the link below.
The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses, the building housing The Lavery has been meticulously restored to its former grandeur. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What We’re Looking For: We are looking for a Kitchen Porter to join our busy kitchen team. You will play a vital role in maintaining the cleanliness and efficiency of the kitchen by supporting chefs and ensuring hygiene standards are always upheld. Key Responsibilities: -Wash and properly store all cooking utensils, dishes, cutlery, and kitchen equipment -Keep kitchen surfaces, floors, walls, and storage areas clean and sanitised -Assist with basic food prep as required (e.g. peeling, chopping) -Receive and store delivery of stock and produce, checking for quality and quantity -Take out waste and keep rubbish areas tidy and safe -Follow all health & safety and food hygiene standards -Support the wider kitchen team to ensure smooth kitchen operations Requirements: -Proof of Right to Work in the UK -Previous experience in a similar role is an advantage but not essential -Strong work ethic and willingness to pick up on learning -Ability to work in a fast-paced environment, often lifting heavy items and standing for long periods of time. -Good team player with excellent communication skills -Flexibility to work shifts, including evenings, weekends, and occasional holidays What You Will Get: -Health Shield: Employee Assistance Program: Our employee assistance program to support you, from counselling services to wellbeing resources, and cashback on medical. -Staff Discount: Enjoy the café and restaurant with a 50% discount on food for tables of up to four. (For larger groups, a 25% discount on food applies) -Staff food: Fresh daily cooked staff meals for the team -Brand new kitchen and equipment – recently refurbished kitchen. -Incredible facilities: Showers, changing rooms and bike storage and generous staff / break areas
Sommelier 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Sommelier to join our Upper Floor Restaurant team The company benefits our Sommelier receives are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the Sommelier are: • Welcoming members and their guests to the restaurant, • Leading your section with precision and charm, • Developing service standards, • Creating an exceptional experience for members and their guests The Experience & Qualifications required as Sommelier are: • Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous The working hours: • The working hours for this role are on a rota basis with shifts falling between Monday - Saturday. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Sommelier at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Demi Chef de Partie 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Demi Chef de Partie to join the Loulou's Kitchen brigade. Paid Trial Shifts Offered! The company benefits our Demi Chef de Partie will receive are: • 33 days holiday per year (including bank holidays) pro rata, • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • Additional Service Charge Included The responsibilities of the Demi Chef de Partie are: • Preparation of all food items on the restaurant menu during service, • Dinner mise-en-place The Experience & Qualifications required as Demi Chef de Partie are: • Previous experience in a similar position is essential., • Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: • 5 days a week - cross departmental kitchen shifts, • 3 days a week in Loulou's Kitchen - set shifts starting at 2/3pm, • 2 days in an alternative kitchen - single/double shifts The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Demi Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
Reservations Assistant (1 Year Maternity Cover) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: • 33 days holiday per year (including bank holidays), • Discounted gym membership with Nuffield Health & Gymflex, • Birthday day off, • Monthly well-being days with our Chiropodist, Reflexologist and Masseuse, • Private medical/dental insurance with Bupa, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Free English Classes, • Access to a company doctor, • Eyecare vouchers, • In-house industry training, • Sponsored social events, • Season ticket loans, • Retail discounts with Edenred, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • 20% Staff Discount at Birley Bakery, • Nursery Workplace Scheme, • Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: • Answering the main club line and being the first point of contact for callers to the club., • Transferring calls internally, taking messages, and passing on to the relevant department / person., • Taking reservations using SevenRooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Excellent phone manner and organisational skills, • Knowledge of SevenRooms booking system, • Ability to multi-task Excellent rapport building and inter-personal skills, • Good IT/Admin Knowledge The working hours • Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday, • Sundays always off, • This is a maternity cover role, with the potential for a permanent opportunity. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.