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Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR’s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Negotiating skills. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety

Civil/Structural Engineer Surbiton KT5 £40k-£50k Dynamic and creative design consultancy based in Surbiton requires a Civil/Structural Engineer to join their team. Ideally you will have buildings, substations and bridges design experience as well as other structures - the firm work on a variety of civil/structural infrastructure projects including substation design for power networks and projects in the rail sector. Most of the current primary workload will be within the power and energy sector. The firm is a 40 strong financially robust practice with major top name clients. You would have the chance to make a real impact on how this business grows, going forwards. They are a very social and friendly group at the office. Excellent communication skills are essential as you will be attending meetings, site and dealing with clients as well as hands on design. Projects include design of substations and associated buildings and structures, HV cable route design, renewables schemes, large new footbridges over railways at stations, rail bridges, lineside services and structures, platform extensions, station refurbs,embankment and cutting works, depot buildings and structures. You must be experienced in both steel and concrete. Excellent communication skills and ability are required. You must be a good team player to be considered for this role. Collaboration is very important to this firm. The practice is flexible and friendly. In addition to base salary there is 25 days holiday, healthcare, critical illness insurance, bonus, pension and work from home days if required. Sam Robson (phone number removed) Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

This role can largely be done remotely/ from home, as there is no formal office to be based at, however the quarterly Directors meetings are held face to face, so the ability to get to meetings in the Skipton area will be a practical consideration (meetings usually held Jan/Apr/Jul/Oct). Preparation

Must have travel director/onsite meeting management experience and industry references to qualify for our Travel Director position.Must have minimum 3-5 years of onsite pharmaceutical meeting support experience with HCP attendees.Must have professional resume in English for review and able to comple

A leading law firm in Greater London seeks a Front of House Coordinator.The role involves greeting visitors, managing room bookings, and ensuring a professional front of house experience.Ideal candidates will have corporate experience, outstanding customer service skills, and proficiency in MS Offic

A leading event management company in the UK is seeking a Travel Director with experience in onsite meeting management and customer service.The role requires 3-5 years of pharmaceutical meeting support experience with healthcare professionals.Responsibilities include managing registrations, F&B logi

Hire Ground is urgently seeking a Hearings & Meetings Coordinator for a large Regulatory organisation.

This position emphasizes persistent communication and engagement, enabling the successful booking of high-quality meetings for the Account Executive team.

A leading investment firm in Greater London is seeking an Event Manager to oversee and execute global meetings and conferences.

CBRE is looking for a Meeting & Events Manager at Henrietta House, London.In this role, you'll lead a team to manage a high-volume events programme, ensuring every aspect meets premium standards for client and internal functions.This position blends strategic oversight with hands-on leadership, dema

A legal firm in Central London is seeking an experienced AV Assistant to provide technical support for AV setups and operations during events.The ideal candidate will possess strong technical skills, exceptional communication abilities, and the capability to troubleshoot and resolve technical issues

A global events management agency in the UK is seeking an Event Project Director to lead a team in crafting unforgettable events.This hybrid role requires strong project management skills, budget handling, and excellent communication abilities.The suitable candidate will help ensure compliance with

A leading tech firm in the UK is seeking a motivated Sales Development Representative (SDR) to generate leads and drive sales pipeline.The ideal candidate will have strong business acumen, a customer-centric mindset, and excellent communication skills in French.Responsibilities include prospecting o

A leading events hotel in Central London is seeking a Meetings & Events Planning Executive to ensure guests have memorable experiences. The role involves organizing and overseeing meetings & events while exceeding guest expectations.

Dalata Hotel Group plc is looking for a Meetings and Events Sales Executive in Park Central, England.

The successful candidate will actively seek leads, research businesses, and secure meetings for Account Executives.

The role involves validating cancer returns, tracking patients, coordinating meetings, and collaborating with various departments for efficient diagnostics.

We’re looking for a VIP Meetings Executive to join Kisaco Research and support the growth of our meetings exchange business, working across all our portfolios and building relationships with senior stakeholders globally. This is a client-facing, relationship-driven role where you’ll work closely

This position involves reaching out to business owners and decision-makers, qualifying leads, and booking meetings.

A leading guest services provider in Greater London is seeking a Meeting and Events Coordinator.This part-time role involves delivering exceptional guest service, efficiently managing reservations for meeting rooms, and collaborating with teams to ensure successful events.The ideal candidate will po

You may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas. At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the w

A prestigious corporate organization in West Yorkshire is seeking a Meetings and Events Coordinator to join their team.

The role involves delivering vital administrative support to a team, managing office tasks, and coordinating meetings.

A growing operations team in the United Kingdom is seeking a Temporary Executive Support Assistant for a 3-month fixed-term contract.The ideal candidate will assist stakeholders, manage diaries, coordinate travel, and support various projects.Essential skills include strong organisational and commun

We are currently recruiting for a Business Meetings and Events Specialist, this role is located within our Groups Reservations and Events Sales Office, which is located in the grounds of Crathorne Hall Hotel in Yarm. The role of the Business Meetings and Events Specialist is to provide a service to

In‑depth Meetings & Events industry knowledge, particularly in strategic meetings management. At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trus

A prominent hotel in London is seeking a Meetings & Events Planning Director.

Solution Owner in designing, structuring, and delivering a scalable, compliant, and future-ready Meetings, Events & Engagements (ME&E) ecosystem.

CFRA Research is seeking a Client Success Manager in London.This full-time position involves servicing key accounts to maximize client value from services.Working primarily remotely, you will engage with Senior Account Managers, conduct product trainings, and address client needs.Ideal candidates ha

BCD Meetings & Events is looking for an SMM Account Management Lead in the UK to drive account strategies and elevate client services. This remote role requires prior managerial experience in strategic account management within the Meetings & Events industry.

Reporting into a Project Director you will manage global meetings, events and congress participation for our pharmaceutical clients. Travel on‑site to conduct site inspections including planning meetings with all suppliers and for delivery of the event. Plan, attend and implement client planning m

Working closely with the Meetings & Events Operations Manager, you will guide and support the allocated Event Manager Team for each function—checking in with them, offering solutions, and ensuring they are fully prepared. Support the Meetings & Events Operations Manager in the day‑to‑day leade

A leading technology firm in Greater London is seeking an SSL Support Technician who will manage all AV and IT technology, ensuring high availability for collaboration meetings and shopper research.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Business Development and Marketing team in our London office as an Events and Meetings

A luxury hotel in Egham is seeking a Beverage Manager to oversee beverage operations in the Meetings & Events division.

The role involves driving revenue through proactive sales strategies, managing client relationships, and supporting meetings and events.

The successful candidate will handle sensitive information, coordinate meetings, and prepare agendas and minutes.

Neara is looking for a Mid Market - BDR to drive lead generation efforts through cold calls, emails, and LinkedIn outreach within the fast-paced SaaS environment.The ideal candidate will possess a strong work ethic and a detail-oriented mindset, backed by 1-2 years of sales experience, preferably in

This role involves managing the governance calendar, supporting effective meetings for the Board and Committees, and utilizing innovative digital tools to enhance governance practices.

A reputable organization in professional services is seeking a dedicated Business Support professional in Lancashire.The role involves providing comprehensive administrative support, managing schedules, and maintaining records, ensuring the smooth operation of the team.Candidates should have proven

A renowned hospitality group in England is seeking a Business Meetings and Events Specialist to provide exceptional service for conference bookings and manage administrative duties.

A renowned events venue in the UK is looking for an Events & Conference Co‑ordinator to join their team.In this role, you will be responsible for transforming enquiries into bookings, guiding clients during showrounds, and ensuring events are executed flawlessly by coordinating with the operationa

The successful candidate will support Financial Advisers by understanding clients' needs, producing detailed reports, and attending client meetings.

CHM-1 is seeking a part-time Deputy Executive Secretary to support senior-level charity operations in Cambridge.The role involves managing the new online membership database, coordinating events, facilitating financial operations, and providing administrative support for journal operations.Ideal can

As a key member of the delivery team, you will work across Meetings, Events & Engagements, Consultancy, Grants, Sponsorships, and Donations, ensuring alignment across business, compliance, and technology domains while supporting the Solution Owner's decision-making authority. Background in enterpris

A dynamic business development company in the UK is seeking a candidate to help generate leads and attendees for client events.The role involves reaching out to prospects through LinkedIn, phone, and email, as well as supporting the Business Development team.Ideal candidates will have office experie