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Are you an experienced Key Account Manager or National Account Manager curating relationships and developing long term strategic partnerships? Do you have a successful track record selling technology solutions to major high street retailers, quick service restaurants, leisure or the banking world? You're now looking for that next step with autonomy and backing from a business that consistently innovates with marketing leading products. BASIC SALARY: £50,000 - £55,000 BENEFITS: · £40,000 OTE commission (paid monthly) · Company car (BMW 330e) · Pension (minimum 5% company contribution) · 25 days holiday (plus 8 bank holidays) · Full business expenses with company credit card LOCATION: Office based in the Midlands, you will travel throughout the southern half of the UK and would be expected to be on the road 3-4 days per week, with 1 or 2 days at Head Office COMMUTABLE LOCATIONS: Birmingham, Coventry, Oxford, Swindon, Bristol, Northampton, Milton Keynes, Peterborough, Cambridge JOB DESCRIPTION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Reporting directly to the UK Sales Director you will take full ownership of half of the UK, everything south of Coventry. You'll be trusted to drive a clear strategy and be the expert in your region, with responsibility for both new business acquisition and development of existing accounts. You will be spending the majority of your time in front of customers. KEY RESPONSIBILITIES: Key Account Manager, National Account Manager - Retail, Hospitality, Banking · Manage a £4-6m portfolio of accounts, made up from household names across retail, grocery, banking and leisure · Your time will be split between managing existing accounts and securing new business · £1m new business / growth target. · Work closely with the technical team and target customers to develop technical solutions to complex needs · Lead commercial negotiations on high value projects · Provide market intelligence which will be instrumental in shaping the UK strategy. · Management of and partnering with an internal Business Development Manager PERSON SPECIFICATION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking You will be a proven sales professional who thrives in a structured, performancedriven environment. You understand buying cycles and the demands of complex integrated solutions that are critical to your clients' operational success. We're looking for someone who can demonstrate: · A proven track record of both new business and managing key clients with major or complex accounts (particularly national chains). · Knowledge of the UK Retail, Banking, QSR, Hospitality and/or Leisure sectors. · Experience in selling 'goods not for resale', ideally both hardware and software. This could be POS, EPOS, cash handling, self-checkouts, payment solutions, CIT, loss prevention, shop fitting, queue management, intelligent shelving, access control or any technology driven retail solutions. THE COMPANY: We are a UK based global business specialising in intelligent cash handling solutions for an enviable list of clients. Having been established for over 50 years and widely considered the UK market leader, we pride ourselves in building long term strategic partnerships with some of the UK's biggest and best brands. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18451, Wallace Hind Selection

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm. Salary: £35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Job Title: Mechanical Supervisor (Permanent) Location: Milton Hill, Oxfordshire (OX13) – site-based, near Didcot/Abingdon (Due to site access and local traffic conditions, this role is best suited to candidates located within approximately 45 minutes of the Abingdon area to ensure reliable travel to site) Start date: Immediate Duration: Permanent Salary: £47,000 - £52,000 per annum (DOE) Summary of the Mechanical Supervisor Role: Our client is seeking a Mechanical Supervisor to support the day-to-day delivery of mechanical maintenance on a busy, site-based contract in Milton Hill. Reporting to the Engineering & Maintenance Manager, you will supervise planned and reactive works, ensuring activities are carried out safely, efficiently, and to a high standard. This is a hands-on role, coordinating engineers and contractors on site, prioritising workloads, and ensuring compliance with site procedures and statutory requirements. Mechanical Supervisor – Key Responsibilities: • Supervise day-to-day maintenance activities (PPM and reactive works), • Ensure all work is completed safely, in line with site procedures and regulations, • Act as the site lead for mechanical systems, including pressure systems where applicable, • Manage and support a team of 5 engineers and subcontractors on site, • Plan and prioritise workloads to meet service level agreements (SLAs), • Issue and control permits to work and ensure safe isolation procedures (LOTO) are followed, • Conduct regular checks on completed work to ensure quality and compliance, • Provide technical support and guidance to the team and client, • Maintain accurate records using CAFM/asset management systems (e.g. Planon), • Liaise with the client and stakeholders, providing updates and resolving issues, • Assist with minor works, including estimating labour and materials, • Participate in call-out rota when required, • Ensure all works are carried out in accordance with health & safety regulations, • Prepare and review risk assessments and method statements (RAMS), • Oversee safe systems of work, including permits and isolations, • Monitor contractor compliance and site safety standards, • Ensure team competence and identify training needs Skills, Experience & Qualifications: Essential: • Apprenticeship or NVQ Level 3 in a mechanical or building services discipline, • Background in mechanical/building services maintenance, • Proven experience supervising engineers or small teams, • Strong knowledge of HVAC and mechanical plant, • Good understanding of safe systems of work (PTW, LOTO, RAMS), • Experience working in a customer-facing environment, • Ability to prioritise and manage workloads Desirable: • Experience working with CAFM systems (e.g. Planon, Maximo), • Knowledge of BMS operation, • Experience across multi-site or complex environments, • Legionella (L8) awareness, • Authorised Person (Mechanical/Pressure Systems), • Commercial Gas or F-Gas qualifications Application Deadline: Open until filled – early applications are encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received. * Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support * Reference: 506

Berry Recruitment are NOW hiring for a committed and experienced Logistics Operator to work for a company in Role: Logistics Operator Salary: £12.90 p/h Location: Milton Park, Abingdon Hours: 37.5 hours, 30min unpaid lunch, 2 x15 min paid tea breaks - 08:00 -16:30 Key Responsibilities of the Logistics Operator: Receive goods into stores. Check for damage and quantity. Put product away in a safe manner and according to FIFO Rules. Ensure product is kept in good condition. Pick product when required for either internal use or external customers and book out on the system. Accurately reflect any physical transactions on the system. Replenishment of Kanban bins in a safe manner. Pack products such that it will arrive at its destination in good condition. Carry out goods-in inspection using inspection plan. Quarantine rejected parts with non-conformity code to be recorded in system for KPI analysis. Maintain goods-in inspection area. Manage inspection gauge storage, equipment and storage protocols in line with 5S. Ensure and maintain a high safety standard of the goods-in inspection working station and stores area. Look at areas for continuous improvement; raise and implement. Understand the Kanban process and adhere to the process. Use packaging methods from training at every despatch. Continually monitor product shelf lives and adjust accordingly. Maintain strong health and safety culture. Take part and administer stocktakes in business. Report to relevant department any document or delivery discrepancies. Attend team meetings. Carry out any other duty deemed appropriate by the manager. About you: Training to be given 1 year of experience in stores or warehouse type environment. Knowledge in general stores procedures. Picking and packing knowledge. Understanding of how to follow safe working practices. Attention to detail - accuracy in completing transactions. Fork / pedestrian truck skills. Computer literate (MS Office tools). Able to communicate clearly with internal and external customers as required. Flexible approach to work. Able to prioritise as necessary to meet deadlines. Physically able No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Position: 3rd Line Engineer Location: Milton Park Salary: £38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the #1 Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position