About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
In our kitchens as a Chef de Partie you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 2 years + Chef De Partie experience at a quality level Good level of English Understanding of recipes specs and how to reproduce them Ability to handle a fast paced kitchen environment Understanding of section ordering and stock control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Chef de Partie please click apply!
About the job Job Description We are looking for a highly skilled and experienced Japanese Cuisine Chef to join our culinary team. The ideal candidate will have a deep understanding of traditional Japanese cooking techniques, ingredients, and presentation styles, although sushi experience is not required. You will be responsible for creating a variety of Japanese dishes, while ensuring the highest standards of quality and taste. The role requires creativity, precision, and a passion for Japanese cuisine. You will work closely with other kitchen staff to maintain a smooth and efficient kitchen operation, adhering to all health and safety regulations. The successful candidate will have a proven track record in a similar role, excellent knife skills, and the ability to work under pressure in a fast-paced environment. You will also be expected to stay updated with the latest culinary trends and continuously strive to improve your skills and knowledge. Prepare and cook a variety of Japanese dishes, excluding sushi, while ensuring all dishes are prepared to the highest standards of quality and taste. Maintain a clean and organized kitchen environment, adhering to all health and safety regulations. Collaborate with other kitchen staff to ensure smooth kitchen operations and efficient service. Stay updated with the latest culinary trends and techniques relevant to Japanese cuisine. Train and mentor junior kitchen staff, fostering a positive learning environment. Develop new recipes and menu items that showcase the diversity of Japanese cuisine. Ensure proper storage and handling of all ingredients to maintain freshness and quality. Monitor food costs and implement strategies to minimize waste. Maintain high standards of hygiene and cleanliness throughout the kitchen. Work efficiently under pressure to ensure timely preparation and delivery of dishes. Participate in menu planning and development, ensuring consistency in taste and presentation of all dishes. Handle customer feedback professionally, making necessary adjustments to enhance the dining experience. Participate in staff meetings and training sessions to promote team cohesion and continuous improvement. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in traditional Japanese cuisine (sushi experience is not required) Deep understanding of traditional Japanese cooking techniques and ingredients. Excellent knife skills. Ability to thrive under pressure in a fast-paced environment. Strong attention to detail and precision in all aspects of cooking. Creativity and passion for traditional Japanese culinary arts. Effective communication and teamwork skills. Knowledge of health and safety regulations in the kitchen. Competence in managing inventory and ordering supplies. Strong organizational skills. Ability to train and mentor junior staff members. Flexibility to work evenings, weekends, and holidays. Commitment to continuous learning and improvement in culinary skills. Ability to handle customer feedback professionally and constructively. High standards of hygiene and cleanliness in food preparation. Relevant experience in a similar role at a reputable restaurant. Consistency in taste and presentation of dishes. Knowledge of food cost management practices. Physical stamina to stand for extended periods. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time - 10:00 – 18:00 and Saturday 11:00 – 17:00 Salary: £22,500 - £25,000 Depending on Experience This is a full time, fully office-based role We are seeking an experienced, reliable and organised Administration Assistant to join our busy, fast paced growing team, if you think this could be you then we would love to hear from you! What you will be doing!? You will play a crucial role in ensuring the smooth operation of all administrative tasks related to client tenancy, dealing with a high volume of details and checks in a detail oriented and fast paced environment. The main aspect of the role will be to conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Review and process a large volume of client tenancy booking requests quickly and accurately with adherence to department and company requirements and guidelines. Conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Informing the relevant department and relevant managers of any issues, discrepancies, additional requirements and tenancy rejections. Ensuring the correct rent, dates and holding deposits money has been collected and documented and all checks done with relevant departments and teams and departments informed. Maintain a large number of up-to-date records; reference checks, bookings, holding deposits. Ensuring property keys are available and accounted for; issue property keys to tenants in preparation and on confirmation of start of contract date and room key codes correctly updated in the system. Assist in resolving customer inquiries and concerns related to administrative tasks. Collaborate with other team members to ensure effective coordination and communication within the company, ensuring that all required departments are updated and aware of client information. Contribute to the continuous improvement of administrative processes, suggesting innovative ideas and implementing best practices. Uphold confidentiality and maintain a high level of professionalism in handling sensitive information. Be able to quickly respond to issues, queries and enquiries pre-empting any issue areas. Other property administration tasks in line with company requirements as and when they arise. Do you have the following attributes? You have worked in a similar industry preferably and have proven experience in an administrative role. Great command of English written/oral, a good communicator with colleagues and other stakeholders. Work with minimal supervision and with a proactive and positive attitude. Have good knowledge of Word, Excel, calculations, with strong attention to detail and accuracy. Have great organisational and time management skills, ability to priorities and be flexible Are reliable and be able to adapt to changing priorities and deadlines. We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave and SSP top up pay accrual with length of service 1 day off on your birthday 1 wellness day off per year
In our kitchens as a Junior Sous Chef, you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 5 years + Senior chef de partie experience at a quality level Good level of English Understanding of recipes specs and how to reproduce them Ability to handle a fast paced kitchen environment Understanding of section ordering and stock control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Junior Sous Chef please click apply!
No Qualifications? No Problem. Become a University Student – Fully Funded. Location: Study Centres in London, Manchester, Birmingham Requirements: Must be 18+ and a British Citizen or have Indefinite Leave to Remain (ILR) Type: Full-Time (Blended) – Flexible for Workers, Parents & Jobseekers Income: Fully Funded Degree + £26,000p/a No degree? No GCSEs? No A-Levels? No time? You’re not too late. You haven’t missed your shot. But you might—if you don’t act now. Whether you’re working full-time, raising kids, or currently unemployed, Capital Brilliance Learning is opening doors to real university degrees—fully funded, legit, and designed to boost your income and change your future. Why This Opportunity is Different (and Why You Don’t Want to Miss It): A Real Degree. A Real Campus. A Real Future.. You’ll study in-person at a leading UK university centre in London, Manchester, or Birmingham—with full academic support and structure. No Qualifications Needed. This is for people who’ve never been to university and, or don’t have traditional qualifications. Flexible Learning Around Real Life. We built this for parents, workers, and jobseekers. With just 8 hours of on-campus learning per week and flexible online modules, you’ll be able to fit your degree around your lifestyle. Your Tuition = Covered. Up to £26,000 in funding through Student Finance England. No loans. No debt. No stress. Earn More – Legally & Smartly. This isn’t just about getting a degree. It’s a smart financial move. You’ll learn how to leverage your student status, gain employable skills, and even unlock extra income opportunities while you study—all 100% above board. Here’s What You’ll Do: Get fully enrolled in an in-person BA or BSc degree programme. Attend university at a nearby centre with a schedule that works around your life. Learn, grow, and level up—academically and personally. Share your journey to help inspire others. Stay on track with full guidance, mentorship, and check-ins. Finish with a degree that opens real career doors. We’ll Do the Heavy Lifting: Course Matching: We help you choose a degree that fits your goals. Application Submission: We handle it all—start to finish. Guaranteed Entry: If you qualify, we make sure you’re accepted. Interview Coaching: If required, we’ll prep you to succeed. Funding Secured: Your full tuition paid—up to £26,000. No Stipend? No Problem: This model is flexible, so you can work part-time or freelance while studying. Ongoing Mentorship: We’ll guide you through every semester. This Is For You If: You’ve never attended university. You’re 18 or older and a British Citizen or hold Indefinite Leave to Remain (ILR). You’re working, unemployed, raising kids, or just ready for a new start. You’re serious about levelling up legally—and want to build a real future. What You Get: A fully funded UK degree No tuition fees, no hidden costs Income-boosting knowledge and opportunities Access to career coaching, mentors, and support A proven path to more money, better jobs, and personal growth A chance to change your life—and inspire others Let’s Be Real: This opportunity won’t be around forever. It’s real. It’s funded. It’s legal. And it’s only open to those who act fast. How to Apply: Click apply and tell us why you’re ready. No experience. No qualifications. No excuses. Just bring your hustle, honesty, and hunger. Capital Brilliance Learning: Where ambition meets opportunity. This is your time. Don’t miss out.
In our kitchens as a Chef de Partie you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 2 years + Chef De Partie experience at a quality level Good level of English Understanding of recipes specs and how to reproduce them Ability to handle a fast paced kitchen environment Understanding of section ordering and stock control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Chef de Partie please click apply!
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).
In our kitchens as a Chef de Partie you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 2 years + Chef De Partie experience at a quality level Good level of English Understanding of recipes specs and how to reproduce them Ability to handle a fast paced kitchen environment Understanding of section ordering and stock control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Chef de Partie please click apply!