Nhs operations manager jobs in United Kingdom

Job summary We are seeking an experienced Practice Manager to oversee the day-to-day operations of the surgery, ensuring the continued delivery of safe, efficient, and high-quality care. This is a full-time, on-site role (Monday to Friday), with working hours typically between 08:0016:00 or 08:3016:30. The successful candidate will play a key leadership role in managing finances, compliance, HR, and operational performance, while working closely with the GP Partners and wider team. Youll attend weekly partner meetings and monthly staff meetings, ensuring effective communication and alignment across all teams. The practice offers a positive working environment, no weekend commitments, and free on-site parking. Main duties of the job The Practice Business Manager will be responsible for the overall leadership and operational management of the practice, ensuring the smooth day-to-day running of services, effective staff performance, and financial efficiency. This includes managing budgets, overseeing HR and recruitment processes, maintaining compliance with CQC and NHS contractual requirements, and supporting continuous improvement initiatives. The role involves developing policies and systems, coordinating meetings and reports, leading on quality and performance targets (including QOF), and ensuring a safe, high-performing, and patient-focused environment. The post holder will work closely with GP Partners and senior staff to drive strategic development, support staff training and wellbeing, and maintain strong communication within the practice and with external stakeholders About us This is a well-established and highly respected GP practice, caring for a large patient population. The practice has a long-standing reputation for delivering high-quality, patient-centred care, supported by a friendly and experienced clinical and administrative team. It is a training practice using EMIS Web, with a stable partnership and an ethos built on teamwork, ambition, and a commitment to high clinical standards. Many members of staff, including doctors and nurses, have been with the practice for over 20 years, creating a supportive and collaborative working culture. You will be joining a strong clinical team comprising GP Partners, Salaried GPs, and several clinicians on site daily. The wider team includes Nurses, Nurse Practitioners, and an ANP, supported by a dedicated reception and administrative team led by a Reception/Admin Manager. Job description Job responsibilities Primary Responsibilities The following are the core responsibilities of the practice business manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The practice business manager is responsible for: a. Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities b. Functional management of all clinical and administrative staff c. Direct line management of the following staff: [Deputy Practice Manager, Administration Manager, Reception Manager, Senior Administrator, Senior Receptionist and Practice Sister/Nurse] d. Managing the recruitment and retention of staff; develop, implement and embed an effective succession plan e. Establishing, reviewing and regularly updating Job Descriptions and Person Specifications, ensuring all staff are legally and gainfully employed f. Developing, implementing and embedding an effective staff appraisal process g. Implementing effective systems for the resolution of disciplinary and grievance issues h. Maintaining an effective overview of HR legislation i. Managing the financial elements of the practice, including budgets, petty cash, etc. seeking to maximise income and reduce expenditure j. Managing contracts for services i.e. cleaning, gardening, window cleaning etc. 4 k. Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented l. Briefing partners on all financial matters, including forecasting m. Managing and processing partners drawings, PAYE and pensions for practice staff n. Ensuring the practice has appropriate insurance cover o. Developing, implementing and embedding an efficient business resilience plan (BRP) p. Coordinating the reviewing and updating of all practice policies and procedures q. Leading change and continuous improvement initiatives; coordinating all projects within the practice r. Coordinating and leading the compilation of practice reports and the practice development plan (PDP) s. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) t. Managing the procurement of practice equipment, supplies and services u. Adopting a strategic approach to the management of all patient services matters v. Developing, implementing and embedding an effective communication strategy (internal and external) w. Ensuring the practice maintains compliance with its NHS contractual obligations x. Actively encouraging and promoting the use of patient online services y. Liaising at external meetings as required z. Marketing the practice appropriately aa. Supporting the management of the Patient Participation Group bb. Supporting the management of all complaints cc. The management of the premises, including health and safety aspects such as risk assessments and mandatory training dd. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Secondary Responsibilities In addition to the primary responsibilities, the practice manager may be requested to: a. Deputise for the partners at internal and external meetings b. Act as the primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders Person Specification Qualifications Essential • Educated to degree level in healthcare or business;, • Good standard of education with excellent literacy and, • numeracy skills;, • Leadership and/or Management Qualification. Desirable • AMSPAR Qualification Experience Essential • Experience in working with the general public ;, • Experience in managing accounting procedures including, • budget and cash flow forecasting;, • Experience of working in a health care setting;, • Experience in managing large multidisciplinary teams;, • Experience in performance management, including appraisal, • writing, staff development and disciplinary procedures;, • Experience in successfully developing and implementing, • projects;, • Experience in workforce planning, forecasting and, • development;, • Experience in chairing meetings, producing agendas and, • minutes. Desirable • NHS / Primary Care General Practice experience;, • Relevant health and safety experience.

Community Services Manager – Dermatology & ENT £48,000 + Performance Bonus Hybrid – Croydon Head Office Full-Time, Permanent Are you a strategic operations leader with a passion for improving NHS community services? Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation? We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery. This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure. You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success. Key Responsibilities: • Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations, • Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys, • Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing, • Manage operational performance to meet KPIs, NHS service levels, and contractual obligations, • Lead a team of clinical and non-clinical professionals, • Track and analyse key performance data to identify trends, risks, and service improvement opportunities, • Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners, • Manage the full P&L of assigned services and monitor financial performance closely, • Build and maintain strong working relationships with commissioners, local authorities, and clinic partners, • Actively contribute to organisational change initiatives and quality improvement projects, • Ensure full compliance with CQC, NHS, and internal regulatory frameworks Ideal Candidate Profile: • Degree; ideally in Business Administration, Healthcare Management or a relevant field, • Proven experience managing healthcare services, • Strong leadership skills with the ability to manage both direct and matrix teams, • Background in owning P&L and operational budgets, • Stakeholder engagement experience, • Familiar with pathway design, waitlist management, and performance monitoring, • Adaptable, friendly, and capable of thriving in a high-growth, change-led environment, • Practice Managers or Operations Leads ready for a step up are also encouraged to apply What’s On Offer: • Hybrid working – typically 3 days in-office, • Up to £48,000 basic salary, • Quarterly bonus of £1,000 for hitting operational profit targets, • Annual bonus of £1,000 if yearly service targets are achieved, • Overachievement bonus – £250 for every £20,000 above annual budget, • 37.5-hour week, Monday–Friday; 9am–5pm, • Paid travel expenses to regional clinic sites, • A genuinely autonomous leadership role with strong internal support and cross-functional collaboration Interested? To apply or find out more, contact Tom Fitch on 02393 874295 or 07919 008757, or email your CV to

Project Manager | Interim | £400 – £500 per day (Inside IR35) London | 3 Months + | Remote For a global healthcare organisation undergoing digital transformation, we’re recruiting an interim Project Manager for at least 3-months. Reporting to the Director of Data and Digital Transformation, this role will lead on several digital transformation projects at various stages of project life cycle. This role will partner with teams across the business and other Project Managers, the Product team, BI team, and IT teams, as well as the Governance and operations divisions to drive the organisation forward on its journey to improve and enable change. What you’ll be doing: • Leading a range of in-flight projects (various stages of project life cycle) across digital, data and technology clusters including business change, IT systems/products, and improvements to current platforms, • Management of all project elements including budget management, requirements gathering, implementation planning, impact assessments, risk mitigation and benefits management, • Project reporting, including presenting to project boards and senior stakeholders, • Efficiently picking up in-flight projects as well as initiation of newly defined projects, acting as the interface between the business and technology teams - gaining buy-in from stakeholders, • Coordinate weekly updates of project action logs, status reports, risks, and issues and track and report on project performance to senior stakeholders and Board, • Maintain benefits realisation and tracking register, and run project scoping, requirements and lessons learnt workshops What you’ll offer us: • Proven track-record of delivering IT, Digital or transformation projects, • Proven track-record of leading and managing multiple projects at the same time, with varying degrees of complexity and timeframes, • End-to-end project management from planning, executing, monitoring / controlling and closing, • Experience of leading Tender and Request for Proposal bids for vendor selection, • Prince2 or other methodology, • Ideally experience from NHS or other healthcare environments, • MS 365 Suite, MS Planner P3 experience

Lakes Pharmacy is one of the UK’s busiest independent pharmacies for its size — serving the community and multiple nursing homes with high-volume NHS dispensing. We’re searching for a motivated leader (technician, senior dispenser or pharmacist manager) to take charge of a 20-person dispensing team and keep our fast-paced pharmacy running smoothly! What you’ll do: • Lead and inspire a brilliant team, • Oversee NHS and nursing home dispensing, • Keep operations slick, safe and efficient, • Help shape the future of a growing business What we’re looking for: • Ambitious, hands-on leader — not just a manager, • Tech/Dispenser ready to step up (or pharmacist), • Organised, people-focused, thrives under pressure Why join us: • High-impact leadership role, • Real career progression, • Competitive £40–60K salary Ready to lead one of the UK’s top-volume pharmacies? Apply now.

Business Development Manager – Integrated Operating Rooms (UK Launch) Location: United Kingdom (Nationwide) Type: Full-time | Permanent Industry: Healthcare Technology / Medical Devices About the Opportunity We’re seeking an exceptional Business Development Manager to spearhead the UK launch of a breakthrough Integrated Operating Room (OR) technology set to transform surgical environments and redefine clinical efficiency across hospitals nationwide. This is a rare opportunity to lead from the front, driving the introduction of a cutting-edge digital integration platform that enhances surgical workflows, connectivity, and patient outcomes. You’ll be part of a visionary team bringing innovation to life, and shaping what will become the market-leading OR solution in the UK. What You’ll Do • Launch and establish a disruptive Integrated OR solution in the UK market., • Develop and execute a go-to-market strategy to drive adoption across NHS and private hospitals., • Build strong partnerships with clinical stakeholders, surgeons, hospital procurement, and C-suite decision-makers., • Lead sales growth through consultative, solution-based selling and market education., • Represent the brand at key conferences, exhibitions, and industry forums., • Collaborate closely with cross-functional teams, service, sales teams and operations. About You • Proven track record in Integrated OR solutions, • Strong understanding of hospital infrastructure, operating theatre workflows, and procurement processes., • A natural relationship builder with a consultative approach and strategic business acumen., • Self-driven, entrepreneurial, and motivated by innovation and growth., • Experience launching or scaling new technologies within the healthcare sector is highly desirable.

NHS Liaison Manager Dermatology National | Full-time Are you passionate about improving dermatology care across the NHS? Do you thrive in strategic roles that blend service innovation, stakeholder engagement, and operational excellence? If so, we’d love to hear from you. We’re looking for an experienced professional to lead collaboration with NHS dermatology services, helping shape and deliver non-promotional service offerings that align with NHS priorities and truly make a difference to patient outcomes. This is a direct to headcount position working for our client. What you’ll be doing: • Building strong partnerships with NHS dermatology teams, GP practices, and senior NHS leaders., • Designing and implementing service solutions tailored to dermatology care pathways., • Ensuring services meet ABPI Code compliance, with clear KPIs and robust risk management., • Leading audits and driving quality across multi-site dermatology liaison operations., • Supporting acute trust leads and internal teams to enhance dermatology services., • Overseeing crisis response and service improvement initiatives in dermatology. What you’ll bring: • A deep understanding of NHS systems and dermatology care pathways., • Proven leadership and stakeholder engagement experience., • A track record in service development, governance, and compliance within healthcare., • Ability to manage operations across multiple sites and collaborate with cross-functional teams., • Familiarity with dermatology therapy areas Why join? This is more than a management role—it’s an opportunity to influence how dermatology services are delivered across the NHS. You’ll be part of a forward-thinking team that values innovation, collaboration, and continuous improvement. We welcome applications from all backgrounds and are committed to creating an inclusive environment where everyone can thrive. If you’re ready to take the next step in your career and make a meaningful impact, apply today. Please note: Sponsorship is not available for this opportunity.

A well-known NHS arm's length body based in London is seeking to recruit an Information Business Partner Manager in this new exciting permanent role working on a hybrid basis with 1 day per week on site in London. The Information Business Partner Manager will ensure delivery of Business Intelligence and/or data related products, tools and techniques to support the ongoing operations and strategic direction of the organisation. Reporting to the Reporting and Analysis Manager the post holder will be responsible for the line management of the Information Business Partners ensuring quality assurance of their outputs and engagements. The post holder will also be responsible for developing relationships with internal and external stakeholders and the development and promotion of data and analytical services. What you'll be doing • With the Business Partnering team, develop and manage stakeholders plans which should include periodic review of reports, identify what trends and insights reports are presenting and keep up to date with developments in the various business areas, • Plan and manage the workload of the team including the allocation of ad hoc analysis and resource planning for projects across the organisation., • Adopt and embed a business partnering approach within the team in order to empower users to feel confident in their use of data and reporting, • Manage the relationship with senior stakeholders and ensure that their strategic data and analytical needs are understood., • Develop the reporting and analytical tools within the organisation., • Responsible for the management and development of staff, which will include: the recruitment and selection of new employees; undertaking annual appraisals and objective setting; sickness absence management; training; performance, capability and disciplinary issues., • Educated to Masters' Degree level in a relevant field or equivalent relevant experience in data analysis, • Proven ability to manage multiple internal and external stakeholders, • Advance Level of MS Excel, complex SQL code and experience of using Power BI, • Commitment to continued professional development of yourself and the team, • Competitive salary and benefits package., • Opportunities for career growth and development., • Collaborative and innovative work environment., • Work in a progressive environment towards data-driven strategies., • A commitment to diversity, equality, and inclusion., • Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave., • 24 hours employee assistance programme from Health Assured (EAP), • Eye care vouchers for Specsavers., • Health service discounts., • Blue Light card, a discount service for the emergency services and the NHS., • Cycle to work scheme. This is a fantastic opportunity to manage a team of 7 IT Business Partners with room to progress and grow within the organisation. Day to day the role is varied with management and hands on experience required. The role requires you to have a balance of tech skills and soft skills. You will have the confidence to push back to stakeholders and discuss different approaches, have your own ideas and bring something to the team. The ideal candidate will have the ability to think logically with how best to improve the team, will have excellent stakeholder engagement skills and be very organised in how you approach your work. If interested in applying for this role, please do so today. Close date to apply is 02nd October.

Strategy & Operations Manager – Partnerships is a strategic, highly organised, and delivery-focused role to support and deputise for the Partnerships (Strategy) Lead. You will lead operational delivery of new and existing NHS opportunities, oversee high-quality tender submissions, and act as contr

Venn Group is proud to be working in exclusive partnership with Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) to recruit an Estates Operations Manager (mechanical bias). As Estates Operations Manager, you'll lead the Maintenance & Engineering team and contractors, ensuring th

The Operations Manager will work in partnership with the Senior Operations Manager to ensure full engagement of all staff in the directorate in the delivery of the Business Units strategy. They will ensure effective management and delivery underpins the leadership of the directorate they manage and

My client, an NHS organisation in the South East of England, is currently recruiting for a Business/Project HR Manager. The successful candidate will have knowledge or qualifications within project management, a demonstrable background in HR operations and change, with experience in the NHS ideally.

Venn Group is proud to partner exclusively with Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) to recruit an Estates Operations Manager (mechanical bias). Great Ormond Street Hospital for Children NHS Foundation Trust, London, WC1N 3JH. Great Ormond Street Hospital for Child

Product Marketing at Skin Analytics sits at the heart of our growth strategy. Reporting to the Head of Marketing, you’ll work closely with commercial (business development, account management and marketing), product, clinical and operations functions. Product Marketing Manager - NHS, EU & US Healt

Venn Group is proud to be working in exclusive partnership with Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) to recruit an Estates Operations Manager (mechanical bias). As Estates Operations Manager, you'll lead the Maintenance & Engineering team and contractors, ensuring th