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Senior Contracts Manager (Mechanical - NHS Bias) Westminster/Charing Cross We value our team members and offer a comprehensive benefits package, including: • A competitive salary of £80,000 - £90,000 per annum., • Opportunities for professional development and career progression., • The chance to work on meaningful projects that make a real difference in healthcare., • Leading the management and delivery of NHS mechanical contracts, ensuring compliance with all relevant standards and regulations., • Overseeing maintenance operations and ensuring the highest levels of service delivery., • Managing budgets, schedules, and resources to ensure projects are completed on time and within budget., • Building and maintaining strong relationships with NHS stakeholders and other key partners., • Providing technical guidance and support to the team, leveraging your engineering expertise., • Identifying opportunities for process improvements and implementing best practices., • Extensive experience managing NHS contracts and working on NHS sites., • A strong background in maintenance management within a mechanical engineering context., • A technical engineering qualification or equivalent experience., • Proven leadership and team management skills., • Excellent communication and stakeholder management abilities., • Conducting site visits to ensure contract compliance and operational efficiency., • Leading team meetings and providing clear direction to staff., • Liaising with NHS representatives to address any concerns or requirements., • Reviewing and approving maintenance schedules and technical reports., • Monitoring project progress and addressing any issues that arise., • Ensuring all work is carried out in accordance with health and safety regulations.

Statutory fundraising manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. About the role We’re looking for a Statutory Fundraising Manager to lead and grow our statutory income at a pivotal time for Sense. Statutory fundraising is a key growth area, and this role will shape our approach to securing funding from government bodies, lottery funders and public sector partners. Working closely with the Head of High Value Relationships, the CEO, and senior colleagues across operations and finance, you’ll develop and deliver a clear statutory fundraising strategy. You’ll collaborate with teams across the organisation to design compelling programmes, secure significant funding, and ensure excellent stewardship of our funders. This is an exciting opportunity for an experienced statutory fundraiser who wants to see their work directly enable high-quality, person-centred services for disabled people with complex needs. Key responsibilities • Develop and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders., • Identify and secure new funding opportunities, including six-figure (and ideally seven-figure) grants., • Lead the development of high-quality funding bids, working with senior leaders and operational teams to shape strong programme proposals., • Manage relationships with statutory funders, acting as the main point of contact and overseeing all narrative and financial reporting., • Take responsibility for statutory income and expenditure budgets, ensuring accurate financial and programme reporting., • Stay up to date with sector developments to identify emerging opportunities aligned with Sense’s strategy., • Develop and contribute to partnership and consortia bids with external organisations, academic institutions and service providers., • Work collaboratively across Fundraising and Marketing and the wider organisation to support shared goals and learning. About you You’ll be an experienced statutory fundraiser with a strong track record of securing significant funding and managing funder relationships. You’ll be confident working with senior stakeholders, comfortable with financial and impact reporting, and motivated by the opportunity to make a meaningful difference. You’ll bring: • Proven success securing income from statutory and lottery funders, including six-figure grants (seven-figure desirable)., • Experience developing funding proposals aligned to organisational strategy, including monitoring and evaluation frameworks., • Strong experience managing relationships with government and public sector funders., • Confidence in budget setting, financial reporting and income/expenditure management., • Excellent written and verbal communication skills, including bid and report writing., • Strong planning, organisational and stakeholder-management skills., • Working with consortia or acting as a lead grant holder., • Knowledge of tendering, contracting or unit-pricing models. We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. #High

Senior Business Intelligence Manager Department: Supporter Operations Grade and Salary: £53,947 - £58,426 per annum, including London Weighting Allowance Job ID: 143945 About Us Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust. We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations. We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in. More on King’s College London King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas: · Educating the next generation of change-makers · Challenging ideas and driving change through research · Giving back to society through meaningful service · Working with our local communities in London · Fostering global citizens with an international perspective About the role Are you a curious, analytical problem‑solver who enjoys uncovering the real story in the data? If you’re motivated by turning complexity into clarity and insight, this role could be an excellent fit. As Senior Business Intelligence Manager, you’ll be the strategic analytical lead for Philanthropy & Alumni Engagement. You’ll shape how we understand our fundraising pipeline, portfolio and performance; spotting trends, surfacing opportunities, and helping senior colleagues make smarter, faster decisions. Reporting to the Head of Prospect Development and Business Intelligence, you’ll lead the design and delivery of advanced analytical work, from predictive models to interactive Power BI dashboards used across the organisation to support strategic decisions. We’re looking for someone who knows how to think with data, not just crunch it, bringing sound judgement, proportionality and clarity to every analysis. You’ll provide BI leadership across the function, managing the Prospect Insight Manager and setting the standard for technical excellence across the team. If you’re motivated by big questions, thrive on solving complex analytical challenges, and enjoy turning data into compelling stories that influence strategy, this is a chance to make a real impact on King’s fundraising ambitions. As a senior manager within the team, you will be an expert in data storytelling and visualization, providing the high-level insights necessary to drive decision-making and strategic growth. You will work closely with Prospect Research and Prospect Management colleagues, as well as fundraisers, both responding to strategic questions and proactively guiding them towards the insights that matter most. You will manage and develop the Prospect Insight Manager, ensuring technical excellence and the delivery of analytical products that support the department’s most ambitious goals. This is a full-time post (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish. About You To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria 1. Technical proficiency in SQL for data extraction and a formula language such as DAX for complex Power BI measures, 2. Experience in data mining and predictive modelling (e.g., propensity scoring or likelihood analysis), 3. Ability to identify and interpret trends across pipeline, portfolio, pool, and performance to drive growth, 4. Ability to create data visualisations that translate complex metrics into clear, compelling narratives for non‑technical audiences, 5. A track record of taking broad business questions and designing the analytical projects needed to answer them, 6. Experience managing and developing staff, ensuring high technical standards, sound judgement and effective delivery across analytical products, 7. Ability to manage a varied BI workload, balancing long term strategic analysis with immediate insight needs across the department Desirable criteria 1. Experience within a higher education or complex nonprofit fundraising environment, 2. Knowledge of fundraising CRM such as Microsoft Dynamics, 3. Experience conducting quarterly or annual reviews to evaluate long term strategic trends Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further Information At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. We offer the opportunity of an “Ask Us Anything” Teams call on Wednesday 29th April at 12pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions. This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. The first stage interview is likely to be held on w/c 11th May. The Core Values interview is likely to be held on w/c 18th May. Closing Date: 3rd May 2026

Location: Knightsbridge 1, London, UK (Zone 1) Company Description: Metabolic is a hybrid digital therapeutics company addressing the global metabolic health crisis by combining innovative data science with compassionate, human-centric care. With a first-principles approach, we empower patients to achieve sustainable behavior change through an integration of advanced technology and personalized support. Having established a strong foundation in metabolic health, we are thrilled to offer specialized metabolic health services now operating from our London branch. I. Job Summary: We are seeking an experienced, strategic, and clinically strong Lead Pharmacist to lead pharmacy operations at our London facility. This role operates within a CQC-regulated private clinic environment. The pharmacy function supports on-site patient care under CQC medicines management frameworks, rather than as a GPhC-registered retail or dispensing pharmacy premises. The clinic serves on-site patients only and does not operate as a walk-in or NHS-facing service. As the clinical lead for pharmacy, you will ensure full regulatory compliance, the highest levels of patient safety, and clinical excellence in a technology-enabled clinic specialising in metabolic health, weight management, and endocrinology. II. Key Responsibilities: 1.Clinical Leadership & Compliance: • Regulatory Accountability: Act as the designated clinical lead for pharmacy services, ensuring safe management of medicines in line with CQC's Single Assessment Framework (Quality Statements), UK medicines legislation, and GPhC standards of professional conduct., • Clinical Validation: Perform expert clinical screening and validation of prescriptions, with a specific focus on GLP-1 receptor agonists, diabetes medications, and hormone replacement therapies., • Governance & Audit: Lead quality assurance and risk management initiatives, including preparation for CQC inspections and maintenance of robust SOPs aligned to modern regulatory expectations., • Controlled Drugs: Take ownership of medicines governance, including controlled drug management, storage, documentation, and incident reporting and significant event analysis in line with CQC duty of candour requirements., • Prescribing Governance: Support the Medical Director in oversight of prescribing governance, including prescribing audits, formulary management, and medicines optimisation across the clinical team. This includes reviewing and supporting safe prescribing by doctors and independent prescribers within the clinic., • Leadership: Lead, coach, and mentor a multidisciplinary pharmacy team, fostering a culture of clinical excellence and accountability., • Supply Chain: Oversee procurement, inventory management, and stock optimisation for specialist metabolic medications to ensure efficient and sustainable operations., • Strategic Partnerships: Build relationships with specialist referrers and private GP practices to support integrated metabolic care pathways., • Commercial Performance: Balance operational and financial performance within a patient-safety-first framework, including margin management and data-driven decision making on procurement and formulary choices. III. SOP Development & Pharmacy Application Support The Lead Pharmacist will partner with the Medical Director and Operations Manager to build and maintain a gold-standard pharmacy governance framework within CQC requirements and GPhC regulatory standards. 1.Audit & Policy Review: • Comprehensive Gap Analysis: Evaluate all existing medicines management SOPs (prescribing, storage, CDs, and waste) against UK legislation and CQC standards., • Clinical Protocol Validation: Review specialist protocols for GLP-1s, HRT, and diabetes medications to ensure clinical safety., • Framework Design: Draft and implement a cohesive, version-controlled SOP library using accessible language for the multidisciplinary team., • Compliance Training: Establish a formal staff training and sign-off process to ensure procedural adherence., • GPhC-Aligned Design: Draft and implement a cohesive, version-controlled SOP library that meets GPhC registration and inspection criteria., • Operational Partnership: Provide direct support to the Operations Manager and NI to satisfy all CQC requirements, including the ongoing maintenance of the Statement of Purpose and mandatory regulatory filings., • Governance Integration: Maintain a live register of audits, policies, and regulatory correspondence to ensure "always-on" inspection readiness., • GPhC Registration: Current registration with the General Pharmaceutical Council (GPhC) as a Pharmacist., • Experience: Minimum 5 years post-registration experience, with at least 2 years in a leadership role within private healthcare or a specialist clinic., • Education: Bachelor's degree or MPharm in Pharmacy., • Regulatory Knowledge: Deep understanding of CQC medicines management standards, CQC duty of candour obligations, and GPhC principles, Medicines Act 1968, Human Medicines Regulations 2012, Misuse of Drugs Act 1971, Misuse of Drugs Regulations 2001, UK GDPR Data Protection Act 2018, • Demonstrable financial awareness, including experience of procurement, margin management, or budget oversight within a clinical setting., • RTW: British National - no sponsorship is available Highly Desirable / Preferred • Prescribing Status: GPhC-registered Independent Prescriber (IP) with experience in metabolic health or weight management., • Clinical Specialism: Specialist interest in endocrinology, diabetes, or chronic disease pharmacotherapy., • Digital Health: Exposure to technology-enabled pharmacy systems and electronic prescribing platforms in a private healthcare setting. V. Skills & Attributes: • Excellent clinical judgement with a patient-safety-first mindset., • Strong ability to balance operational and financial performance without compromising clinical standards., • Highly organised and comfortable working in a fast-growing, innovative health-tech environment., • Collaborative and confident working alongside medical directors, specialist clinicians, and multidisciplinary teams., • Proactive approach to governance, audit, and continuous improvement. VI. Benefits • Remuneration: Competitive salary, • Annual Leave: 25 days annual leave, • Professional Fees: Full coverage of GPhC individual registration and renewal fees., • Development: Support for specialist training and professional development in metabolic medicine., • Bonus: Performance-related bonus scheme, reviewed annually, based on the achievement of agreed operational, governance, and service development objectives. Bonus payments are entirely discretionary, non-contractual, and will never be linked to prescribing volumes, medicines sales, or any clinical decision making. Full details of the scheme will be provided at offer stage.

Envertiz Consultancy are hiring on behalf of a well-established GP practice in London. This is an excellent opportunity for dedicated healthcare professionals to join a supportive, patient-focused team in one of the city’s leading primary care environments. If you’re passionate about delivering high-quality care and looking to advance your career, we’d love to hear from you. Main Responsibilities As a key member of the clinical team, you’ll help deliver high-quality, patient-focused care within a busy London GP practice. Working alongside senior clinicians and practice staff, you’ll support daily operations and contribute to the practice’s wider service goals. Your responsibilities will include maintaining strong clinical standards, taking part in governance and quality improvement activities, and ensuring compliance with frameworks such as QOF and CQC. You will provide a full range of clinical services—both face-to-face and remote—covering consultations, triage, results, correspondence, medication reviews, prescriptions, and safeguarding duties. Additional tasks may include home visits, reports, meetings, and participation in the on-call rota (excluding OOH). You’ll uphold GMC-aligned professional standards and work with the Practice Manager and clinical leads to enhance patient experience, support performance targets, and contribute to ongoing service development. Ideal Candidate Profile We’re looking for a clinician who brings both expertise and a genuine commitment to high-quality patient care. You should be fully registered with the GMC, included on the NHS performers list, and actively practising in a primary care setting. The role requires a qualified GP, ideally with MRCGP or equivalent training and experience, who is confident working within modern general practice frameworks. A strong understanding of quality standards and primary care programmes—such as QOF, local and enhanced services, and relevant performance indicators—is essential, along with accurate clinical coding skills. Familiarity with commonly used clinical systems, particularly SystmOne or EMIS Web, would be highly advantageous.

We’re looking for talented pharmacists who may be interested in weekend work. Register your interest today, and we’ll get back to you when we have a suitable match! 📍 Location: Nationwide - England 🕒 Hours: 14.5 hours per week - Weekends only 💷 Salary: £55,000 FTE (based on 45 hours/week) – negotiable depending on experience Are you a GPhC-registered pharmacist looking to make a meaningful impact in your local community? At Superdrug, we’re proud to operate over 200 pharmacies and 90+ health clinics across the UK, delivering accessible, high-quality healthcare. Join our team and help shape the future of pharmacy with your clinical expertise and leadership. 💡 Why Choose Superdrug? Competitive salary with up to 25% annual bonus potential Up to 33 days holiday (including bank holidays) Real-time earnings tracking with Stream Up to 30% discount at Superdrug for you and a nominated person Discounted services including Online Doctor Access to Aviva Digicare Workplace+ for you and your family – including Digital GP, mental health consultations, and annual health checks Excellent training and development opportunities Cycle to work scheme Annual GPhC fees paid Invitations to our annual Healthcare Conference Enhanced leave policies for life’s important moments 🩺 What You’ll Be Doing: Supporting the Pharmacy Manager to deliver exceptional service Managing stock, operations, and GPhC standards Inspiring your team to exceed targets and deliver “That Superdrug feeling!” Bringing commercial awareness and leadership to your pharmacy 👩 ⚕️ We’re Looking For: GPhC-qualified pharmacists – newly qualified welcome! Preferably with community pharmacy experience Passionate about delivering exceptional patient care Commercially aware with an understanding of NHS pharmacy funding 🎉 Why Superdrug? We celebrate individuality, encourage fun, and work hard to deliver “That Superdrug feeling!” If you’re ready to grow your pharmacy career in a dynamic and supportive environment, we’d love to hear from you. 🔒 For information on how we manage and store your data, please visit:

ABOUT KEY HEALTH KEY HEALTH (formerly Key Health Solutions) is a rapidly growing UK provider of medical equipment maintenance, specialist biomedical engineering services, diagnostic devices, and critical hospital technologies. Established in 2006, we have built a strong reputation for excellence by supporting over 1,000 NHS and private healthcare organisations nationwide. As both an established EBME services provider and the UK distributor for several international manufacturers, Key Health delivers reliable, cost‑effective, and high‑quality solutions tailored to the needs of modern healthcare environments. Our expertise spans biomedical engineering services, equipment maintenance, calibration, audits, equipment storage, estates support, consultancy, project management, and ISO certification support. Driven by innovation and strong customer partnerships, we continue to evolve to meet the changing demands of the healthcare sector while maintaining the highest standards of service, compliance, and clinical safety. ROLE OVERVIEW We are looking for a motivated and commercially driven Sales Manager with proven success in one or more of the following areas: Biomedical engineering services (PPM, repairs, comprehensive contracts, field service support) Biomedical test equipment (e.g., safety analysers, electrical testers, capital test systems) Medical device sales, ideally in Urology, ENT, or Ophthalmology While we understand that very few candidates will have experience in all these domains, the ideal candidate will bring strong sales capability, industry relationships, and a proactive approach to developing new business. KEY RESPONSIBILITIES Sales & Business Development · Drive revenue growth across service contracts, biomedical test equipment, and clinical devices · Identify and develop new opportunities within NHS Trusts, private hospitals, clinics, and OEM partners · Deliver compelling proposals and commercial presentations to clinical, EBME, procurement, and operational teams · Expand our footprint in key specialities: Urology, ENT, Ophthalmology, and diagnostic services · Manage the full sales cycle from lead generation to close Account Management · Build strong, long-term relationships with customers and industry stakeholders · Maintain regular contact with existing clients to ensure satisfaction, renewals, and upsell opportunities · Collaborate with the UK Operations Manager to align sales activities with service delivery Market & Product Strategy · Provide commercial insights to support pricing, product development, and market positioning · Attend industry exhibitions, EBME events, and manufacturer training sessions · Maintain expert knowledge of product lines and competitor offerings Internal Collaboration · Work closely with engineering, operations, and senior leadership teams to ensure seamless customer experiences · Support marketing campaigns and contribute to sales forecasting and planning ESSENTIAL EXPERIENCE AND SKILLS We recognise this is a niche industry with varied backgrounds. Candidates with strong performance in at least two of the areas below are encouraged to apply. Experience · Proven sales success in the medical devices or biomedical engineering sector · Experience selling maintenance contracts, field engineering services, or test equipment highly beneficial · Existing relationships with NHS EBME departments, procurement teams, or private hospital groups · Experience in Urology, ENT, Ophthalmology, or diagnostic imaging equipment is a strong advantage Skills · Strong technical understanding of medical devices and biomedical workflows (training provided where needed) · Excellent communication, presentation, and negotiation skills · Ability to manage a full sales cycle autonomously · Commercial mindset with a structured, data‑driven approach to pipeline management WHAT WE OFFER · Competitive salary + commission structure · Car allowance · Supportive environment with opportunities for training and professional development · The chance to shape the growth of a rapidly expanding business with a strong reputation in the UK healthcare market · Ability to influence future product lines and services as the company scales

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

Sales Manager – London Hospitality Drive growth. Win new customers. Make real impact. Join one of the UK’s most dynamic premium water companies. Tŷ Nant Water produces and distributes a portfolio of leading water brands across 4 production sites in England, Scotland and Wales — including Tŷ Nant, TAU, Llanllyr Source, Decantae, Strathmore and Fonthill Spring Water. Together, these brands give Tŷ Nant one of the strongest and most versatile water portfolios in the UK. The company supplies customers across luxury hospitality, national hotel and QSR groups, wholesale and on-trade distribution, retail and forecourts, travel-catering, NHS and emergency services, utilities, private label, and major leisure, sports and arena venues. Recognised in the Sunday Times 100 50 (2025), Tŷ Nant’s rapid expansion is driven by increasing customer numbers, entry into new sectors and a commitment to delivering an exceptional customer experience. This momentum is creating significant opportunities for talented people who want to make a meaningful impact in a fast-scaling organisation. With natural sources in both England Wales and Scotland, the company manufactures across multiple formats - glass, PET, aluminium cans, aluminium bottles, Tetra Pak Cartons and water coolers - ensuring relevance across every channel it serves. We’re now hiring a Sales Manager to spearhead commercial growth and unlock new distribution through customer acquisition across the London hospitality sector. The Role • Own the entire new-business pipeline across London’s premium hotels, restaurants and bars, from prospecting to pitching to closing., • Identify high-value opportunities across luxury groups, iconic venues, trend-led bars, and top restaurants, building a targeted universe of prospects., • Map the market, uncover whitespace, and strategically prioritise sites that elevate brand visibility and volume., • Deliver standout brand pitches that bring the relevant Ty Nant portfolio to life for buyers, F&B teams, and group decision-makers., • Negotiate commercial terms that secure profitable, long-term listings and maximise brand presence in each venue., • Work closely with Marketing and Operations to ensure seamless onboarding once deals are won., • Champion the brand across the London hospitality scene, building networks and opening doors in hospitality environments. About You • A natural hunter — energised by prospecting, pitching and closing new accounts across London’s hotels, restaurant groups and independent venues., • Proven success winning new business within Hospitality, HORECA and the wider On-Trade, ideally across premium or multi-site environments., • A deep understanding of the London hotel, restaurant, bar and café landscape, with strong intuition about where the best opportunities sit., • A confident, polished communicator able to influence senior decision-makers, F&B teams and group buyers across premium venues., • Highly driven, resilient and motivated by targets, autonomy and the fast pace of London’s hospitality sector., • Strategic and organised, with the ability to build, manage and convert a high-quality pipeline consistently., • Commercially sharp, able to tailor pitches to customer needs and articulate the value of a multi-brand premium water portfolio. Interested? If you thrive in high-growth, premium-brand environments and want the freedom to make a big commercial impact, I’d love to chat. We are an equal opportunities employer and welcome applicants from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. Advocate Group is the sole and exclusive talent partner for Tŷ Nant. All direct or third party applicants will be forwarded to Advocate Group for processing. Please get in touch with Roxy Gadd or click “Apply Now” to be considered.

Project Director – Major Healthcare New Build (RC Frame) Central London | Public Sector | £120k–£150k + Package A leading main contractor is seeking an experienced Project Director to lead the delivery of a major new-build healthcare development in Central London. This is a high-profile public sector scheme, valued in excess of £150m, involving a complex reinforced concrete frame construction and subsequent full hospital build. This is a strategic leadership role, responsible for overseeing the project from early delivery through to completion, managing senior delivery teams, client stakeholders, and ensuring programme, commercial, and operational success. The Project • Major new-build healthcare facility, • Reinforced concrete frame construction, • Central London location, • Public sector client (NHS), • Project valued over £150m, • Complex live environment logistics, • Multi-phase delivery programme, • Long-term flagship scheme The Role • Project Director with full project ownership, • Leading Senior Project Managers, Construction Managers and commercial team, • Client-facing leadership role with key stakeholder management, • Overseeing programme, commercial performance and risk management, • Driving delivery strategy across RC frame and full build phases, • Managing design, technical and operational coordination, • Ensuring health & safety and quality standards across site, • Reporting into Regional/Operations Director Requirements • Proven experience as Project Director or Senior Project Manager on major builds, • Strong background delivering RC frame construction projects, • Healthcare or complex public sector experience preferred, • Experience working in constrained urban environments, • Strong leadership and team-building capability, • Excellent client-facing and stakeholder management skills, • Track record delivering large-scale projects from start to completion Package • Executive-level salary: £140k–£150k, • Comprehensive package + bonus, • Long-term flagship project, • Senior leadership position, • Opportunity to shape delivery strategy, • Strong pipeline of future work Working Environment • Major public sector healthcare development, • High-profile Central London project, • Experienced delivery and commercial teams, • Complex logistics and technical challenges, • Long-term programme with career progression opportunities This is an outstanding opportunity for an experienced Project Director to lead a landmark healthcare development and play a key role in delivering a significant public sector scheme. For a confidential discussion or more information, apply now.

Senior Contracts Manager (Mechanical - NHS Bias)\n\nWestminster/Charing Cross\n\nWe value our team members and offer a comprehensive benefits package, including:\n\nA competitive salary of £80,000 - £90,000 per annum.\nOpportunities for professional development and career progression.\nThe chance to work on meaningful projects that make a real difference in healthcare.\nA supportive and collaborative working environment.\n\nOverview\n\nWe are seeking a dedicated and experienced Senior Contracts Manager with a strong mechanical engineering background and a proven track record in managing NHS contracts and sites. This is a unique opportunity to join a mission-driven team, where your expertise will directly contribute to the efficient and effective delivery of essential services. Based in West London, this role offers a competitive salary of £80,000 - £90,000 per annum, reflecting the importance of the position and the value of your skills.\n\nResponsibilities\n\nAs a Senior Contracts Manager, you will play a pivotal role in overseeing and managing mechanical contracts within NHS environments. Your key responsibilities will include:\n\nLeading the management and delivery of NHS mechanical contracts, ensuring compliance with all relevant standards and regulations.\nOverseeing maintenance operations and ensuring the highest levels of service delivery.\nManaging budgets, schedules, and resources to ensure projects are completed on time and within budget.\nBuilding and maintaining strong relationships with NHS stakeholders and other key partners.\nProviding technical guidance and support to the team, leveraging your engineering expertise.\nIdentifying opportunities for process improvements and implementing best practices.\nEnsuring health and safety standards are rigorously upheld across all sites.\n\nQualifications\n\nTo excel in this role, you will need:\n\nExtensive experience managing NHS contracts and working on NHS sites.\nA strong background in maintenance management within a mechanical engineering context.\nA technical engineering qualification or equivalent experience.\nProven leadership and team management skills.\nExcellent communication and stakeholder management abilities.\nA proactive and mission-driven mindset, with a commitment to delivering exceptional service.\n\nDay-to-Day\n\nYour day-to-day activities will include:\n\nConducting site visits to ensure contract compliance and operational efficiency.\nLeading team meetings and providing clear direction to staff.\nLiaising with NHS representatives to address any concerns or requirements.\nReviewing and approving maintenance schedules and technical reports.\nMonitoring project progress and addressing any issues that arise.\nEnsuring all work is carried out in accordance with health and safety regulations.\nReporting to senior management on contract performance and outcomes.\n\nFor more information about this exciting opportunity, please contact Russel Cleverley of Penguin Recruitment. Take the next step in your career and join a team that is committed to excellence and making a positive impact

Statutory fundraising manager - Permanent - Full Time ID: Job Specialism: Non-FrontlineLocation: LondonSalary: £46,947 (inclusive of inner London weighting)Closing Date: Sunday, 3rd May 2026 We’re looking for a Statutory Fundraising Manager to lead and grow our statutory income at a pivotal time for Sense. Statutory fundraising is a key growth area, and this role will shape our approach to securing funding from government bodies, lottery funders and public sector partners. Working closely with the Head of High Value Relationships, the CEO, and senior colleagues across operations and finance, you’ll develop and deliver a clear statutory fundraising strategy. You’ll collaborate with teams across the organisation to design compelling programmes, secure significant funding, and ensure excellent stewardship of our funders. This is an exciting opportunity for an experienced statutory fundraiser who wants to see their work directly enable high-quality, person-centred services for disabled people with complex needs. • Develop and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders., • Identify and secure new funding opportunities, including six-figure (and ideally seven-figure) grants., • Lead the development of high-quality funding bids, working with senior leaders and operational teams to shape strong programme proposals., • Manage relationships with statutory funders, acting as the main point of contact and overseeing all narrative and financial reporting., • Take responsibility for statutory income and expenditure budgets, ensuring accurate financial and programme reporting., • Stay up to date with sector developments to identify emerging opportunities aligned with Sense’s strategy., • Develop and contribute to partnership and consortia bids with external organisations, academic institutions and service providers., • Work collaboratively across Fundraising and Marketing and the wider organisation to support shared goals and learning. You’ll be an experienced statutory fundraiser with a strong track record of securing significant funding and managing funder relationships. You’ll be confident working with senior stakeholders, comfortable with financial and impact reporting, and motivated by the opportunity to make a meaningful difference. You’ll bring: • Proven success securing income from statutory and lottery funders, including six-figure grants (seven-figure desirable)., • Experience developing funding proposals aligned to organisational strategy, including monitoring and evaluation frameworks., • Strong experience managing relationships with government and public sector funders., • Confidence in budget setting, financial reporting and income/expenditure management., • Excellent written and verbal communication skills, including bid and report writing., • Strong planning, organisational and stakeholder-management skills., • Working with consortia or acting as a lead grant holder., • Knowledge of tendering, contracting or unit-pricing models. We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a ___. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable. If you require any further assistance, please contact the Recruitment Team on or Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: #High Precise Location: 101 Pentonville Road, , London, Greater London, N1 9LG, United Kingdom

Effectively led Care Quality Commission (CQC) preparation, inspection & post review – rated as a ‘GOOD’ across all ED services at a South Coast Foundation Trust. RGN qualified Operational Manager with a strong background in management of operating theatres wards, sterile services and other hea

A leading security services provider is seeking an experienced Security Manager to oversee security operations at an NHS client site in the London borough of Sutton. The role requires previous experience managing security teams, strong leadership abilities, and effective communication skills. Respon

Interim Operations Manager – Cancer Services Home Counties based NHS Acute Trust Oct 2018 –…. Skilfully managed cancer services within a South East based NHS Foundation Trust. Responsible for all operational areas to ensure cancer patients get consistently good care throughout the pathway.

Mechanical & Commercial Heating Engineer £55k per annum & travel & package Location: West London and West End Reports To: Estates & Facilities Manager Salary: £55k per annum & vehicle/car allowance, 33 days holiday plus package and overtime. Contract: Full-time, Permanent About the Role My client are seeking an experienced and proactive Mechanical & Heating Engineer to join their Estates & Facilities team. Based in the hospital's plant room, you will play a vital role in ensuring the safe, efficient, and reliable operation of all heating and mechanical systems critical to patient care and hospital operations. Key Responsibilities Operate, maintain, and repair commercial heating, ventilation, and hot water systems within the hospital plant room. Carry out routine servicing, fault diagnosis, and planned preventative maintenance on steam systems , pumps, pressurisation units, and associated mechanical equipment. Respond promptly to reactive maintenance requests and breakdowns, ensuring minimal disruption to hospital services. Ensure all works are carried out in line with statutory compliance, health & safety regulations, and hospital policies. Support energy efficiency initiatives and identify opportunities for performance improvements within the plant. Maintain accurate maintenance records and assist with audits, inspections, and compliance reporting. Collaborate closely with other estates staff, contractors, and clinical teams to support the safe running of the hospital. Qualifications & Experience Time-served apprenticeship or NVQ Level 3 (or equivalent) in Mechanical Engineering, Heating & Ventilation, or a related discipline Proven experience maintaining and repairing commercial heating systems, ideally within a healthcare or similar critical environment. Strong understanding of health & safety legislation, risk assessments, and safe systems of work. Good problem-solving skills with the ability to work independently and under pressure. Excellent communication and team working skills. Benefits Competitive salary with overtime opportunities. NHS pension scheme (if applicable) or equivalent private pension. Ongoing training and professional development. Generous annual leave entitlement. Opportunity to contribute directly to the comfort and safety of patients, staff, and visitors. This is an excellent opportunity for an experienced Engineer to work in an interesting environment with a clear career path in a sucessful and stable environment. To apply please contact Russ Cleverley at Penguin Recruitment in CONFIDENCE

An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building maintenance and repairs. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI’s/SLA’s Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings. What we can offer you: A competitive starting salary. A car allowance of £5,472 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Eyecare vouchers and free flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free flu Vaccinations Opportunities for you to progress your career across the business. This is an excellent opportunity with onward development for you and the team you lead Experience Required The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a contractor providing maintenance services within a healthcare environment. Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application

Mobile Relief Chef Manager Location: South-East London Salary: up to £40.000 per annum DOE We are a leading Senior Living business dedicated to providing exceptional care and high-quality dining experiences for our residents. We pride ourselves on creating a warm, welcoming, and supportive environment where both our residents and team members thrive. The Role: We are seeking a talented and passionate Mobile Relief Chef Manager on a full time basis working 5 over 7 days to be a part of our kitchen teams in South East London, in delivering outstanding, nutritious, and appealing meals for our residents. This is an exciting opportunity for someone who loves food, has strong leadership skills, and enjoys working in a caring, people-focused environment. Key Responsibilities: Plan, prepare, and oversee the production of all meals to the highest standards. Lead, motivate, and manage the kitchen team to ensure smooth operations. Ensure compliance with food safety, hygiene, and health & safety regulations. Manage stock, orders, and budgets efficiently. Innovate menus that meet residents' dietary needs and preferences. Maintain high standards of presentation and portion control. The Person: Proven experience as a Chef, Chef Manager or Head Chef, ideally within care, hospitality, or senior living. Strong leadership and team management skills. Knowledge of food safety standards and regulations. Passion for delivering excellent culinary experiences. Flexible and adaptable We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/0704/47542001/52776458/R/SU #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Medirest. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Could you shine as Medirest's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2204/93129001/52804303/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

The Customer Service Supervisor is responsible for supervising day‑to‑day customer service operations within the non‑clinical recruitment department of a healthcare recruitment agency. The role focuses on front‑line service delivery, staff supervision, performance monitoring, and issue escalation, ensuring service procedures and standards are followed consistently. This is a non‑clinical, supervisory role with no responsibility for clinical decision‑making, service strategy ownership, or departmental management. Key Duties and Responsibilities • Supervise customer service staff providing support to non‑clinical recruitment activities, • Provided high-quality customer support through phone, email, and face-to-face interactions, always maintaining a professional, friendly, and customer-focused approach, • Handled customer enquiries, complaints, and service requests efficiently, ensuring timely resolutions that met both customer expectations and company standards, • Allocate daily workloads, tasks, and priorities to service teams, • Monitor service queues, response times, and resolution outcomes, • Ensure service procedures and operational guidelines are followed consistently, • Check the quality and accuracy of customer service interactions and documentation, • Maintained accurate and up-to-date customer records using Customer Relationship Management (CRM) systems, ensuring data integrity and full compliance with General Data Protection Regulation (GDPR) requirements., • Followed all company policies, procedures, and compliance requirements, maintaining a high standard of professionalism at all times., • Ensure service delivery meets agreed internal service standards and SLAs, • Identify recurring service issues and escalate them to management, • Support the implementation of service improvements introduced by senior management, • Act as the first escalation point for non‑clinical service queries or complaints, • Support service delivery to healthcare clients, including NHS trusts and private providers, • Ensure clear and professional communication with non‑clinical candidates throughout the recruitment process, • Assist in resolving service‑related issues promptly and professionally, • Provide day‑to‑day guidance, support, and coaching to customer service staff, • Supported the onboarding and training of new team members, helping them settle into their roles and understand processes quickly., • Monitor individual performance and provide feedback to improve service quality, • Raise performance or conduct concerns to the line manager where appropriate, • Supervise administrative recruitment compliance activities, including:, • Right to Work documentation checking, • DBS coordination (where required), • Records management and document accuracy, • Ensure records are maintained accurately and in line with procedures, • Escalate compliance issues or risks to management for review, • Maintain basic service performance records and reports, • Provide regular updates to the Operations Manager or Service Manager, • Communicate service issues, staffing concerns, and operational risks appropriately, • Participate in team meetings and service update briefing Skills & Competencies Experience supervising customer service or support teams Strong organisational and communication skills Ability to manage workloads and priorities in a fast‑paced environment Good problem‑solving and customer handling skills Attention to detail in administrative and service tasks Experience & Qualifications Previous experience in a customer service or supervisory role Experience supporting operational service delivery Education to secondary level or equivalent experience Supervisory or customer service training desirable

Salary: £67,993 £78,542 per annum Contract: Interim minimum 6 months Hours: Full-time (37.5 hours per week) Location: Multi-site / cross-site working across an NHS acute hospital environment Closing date: 3 April 2026 12:00 noon About the Organisation We are a specialist Facilities Management and Property Services organisation supporting NHS care across a complex hospital estate. We provide essential services that underpin safe care delivery including domestic/cleaning services that directly support infection prevention, patient experience and regulatory assurance. Join Our Team We are looking for an experienced interim leader to provide strategic and operational leadership across Domestic Services. You will lead service transformation, performance improvement and workforce engagement ensuring consistently clean, safe and welcoming clinical environments across multiple sites. Key Responsibilities Lead safe, compliant, efficient and customer-focused domestic/cleaning services aligned to infection prevention and national healthcare cleaning standards. Drive transformation, standardisation, innovation and continuous improvement across Domestic Services. Embed robust performance management (KPIs, audits, inspections and quality assurance). Maintain business continuity and emergency response plans; manage and escalate risks appropriately. Provide senior leadership to managers/supervisors, champion workforce development and lead positive employee relations. Represent services at governance forums (including infection prevention-related committees) and deputise for the Associate Director as required; participation in a senior manager on-call rota is expected. Ideal Candidate Masters degree or equivalent senior experience in facilities/domestics leadership; professional membership (e.g., CMI/IWFM) and evidence of leadership CPD. Significant experience leading domestics/facilities operations in a large, complex organisation, with a proven record of transformation and improvement delivery. Strong understanding of healthcare cleaning, quality assurance, compliance and stakeholder governance. Recruitment Timetable Closing date: 3 April 2026 12:00 noon Interviews: To be confirmed How to Apply Please submit CV + supporting statement TPBN1_UKTJ

Mechanical Project Manager Location: West London (Ealing Hospital) Project Value: Circa £10m Programme Duration: To March 2027 Sector: Healthcare / Built Environment Salary: Competitive + package Our client is seeking a Mechanical Project Manager to deliver a £10m hospital decarbonisation project at Ealing Hospital, leading heat pump installation and de‑steaming works across a live NHS campus, with a long‑term role in a London delivery team. The Opportunity This role starts with Ealing — but it doesn’t end there. At Ealing Hospital, a £10m mechanical decarbonisation project is underway, focused on: • Removing legacy steam systems, • Installing modern low‑carbon heat pump plant, • Upgrading mechanical infrastructure across a live NHS campus The project runs through to March 2027, after which the successful candidate will become a key member of the London delivery team, supporting further projects across the region. This is a genuine long‑term opportunity, not a single‑project posting. The Role As Mechanical Project Manager, you’ll take ownership of mechanical delivery on the Ealing project and play a key role within the wider London team. Responsibilities include: • Leading mechanical delivery on a live healthcare estate, • Managing programme, cost, quality and risk, • Coordinating de‑steaming works and heat pump installation, • Managing mechanical subcontractors and site teams, • Working closely with consultants to resolve design and delivery issues, • Planning work to minimise disruption to clinical operations, • Owning RAMS, sequencing and safe systems of work, • Driving commissioning, handover and project close‑out, • Integrating into the wider London team for future projects You’ll be trusted to run work autonomously, with visibility and backing from the regional team. What We’re Looking For This role suits a Mechanical Project Manager who is looking for stability, responsibility and longer‑term progression. • Proven experience as a Mechanical Project Manager, • Background in healthcare, public‑sector or complex buildings, • Experience delivering works in live environments, • Exposure to low‑carbon plant, energy upgrades or plant replacement, • Strong stakeholder and site‑based leadership skills, • Solid understanding of mechanical building services, • SMSTS (or equivalent), • Full UK driving licence Why This Role Stands Out • £10m flagship hospital decarbonisation project, • Programme secured through to March 2027, • Your employer is one of the UK's leading contractors within renewable energy sector, • Long‑term position within a London delivery team, • Meaningful work with attractive salary, benefits and career progression, • High level of trust, autonomy and responsibility

A prominent NHS Trust in the UK is seeking an experienced General Manager for Ophthalmology. The ideal candidate will have a degree level education, robust managerial experience in healthcare, and demonstrate effective stakeholder relationship management.

We’re seeking a confident, forward‑thinking estates leader with the autonomy, expertise and financial insight to drive high standards across a large and ambitious NHS Trust. You will oversee all aspects of operational estates delivery, embedding strong governance, promoting continuous improvemen

A well-established NHS practice is seeking a proactive Deputy Practice Manager in Greater London. This role includes managing day-to-day operations, supporting staff, and fostering a positive environment. Offering a supportive team atmosphere, this position is suitable for motivated individuals look

A prominent NHS Trust is looking for an Assistant Divisional Manager to join their leadership team in Tooting.

A healthcare provider is seeking an experienced operational manager with over 20 years of NHS expertise.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Gymkhana - Senior Receptionist.Senior Receptionist - Gymkhana.Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning.Gymkhana are seeking a Senior Receptionist to join their team.The successful candidate will be friendly, personable and passionate

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park.

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As Operations Manager, you can expec

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Managers or Chefs to the company.

As Operations Manager we are looking for someone who :. W e are on the look out for a passionate Operations Manager to join our team!. Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every d

Managers or Chefs to the company.

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Leisure Receptionist - Elstree.Our Leisure Receptionist gives the very first impression of our Village experience.So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in.Let's make it one to remember!.With a friendly personality and a '