Business Support Officer
2 days ago
Colham Green
Business Support Officer Salary: Up to £37,000 Location: UB8, Uxbridge Hours: Monday–Friday (8:00am–4:00pm or 8:30am–4:30pm) Join a Growing Team on a High-Profile Contract Looking for a role where you can make a real impact and grow your career? We’re hiring a Business Support Officer to join a busy and supportive team delivering a major General Build contract with Islington Council. This is a fantastic opportunity to step into a fast-paced environment where your organisation and coordination skills will be highly valued—and where no two days are the same. This is a fast-paced role where you’ll coordinate repairs, schedule works, and support the smooth running of daily operations. Key Responsibilities • Plan, schedule, and coordinate repairs and maintenance jobs for trade operatives, • Allocate work efficiently to ensure productivity targets and deadlines are met, • Monitor job progress and update systems accordingly, • Act as a central point of contact for operatives, supervisors, and internal teams, • Liaise with clients, including local authority representatives, where required, • Ensure all works are logged, tracked, and completed in line with service level agreements, • Maintain accurate records and ensure data integrity across systems, • Support the wider contract team with administrative and operational tasks, • Assist in resolving scheduling conflicts and responding to urgent or emergency repairs Key Requirements • Previous experience in a Business Support, Scheduling, or Coordination role, • Strong background in social housing and/or facilities management (FM) contracts, • Proven experience in repairs planning and scheduling for trade operatives, • Good understanding of responsive maintenance and property services, • Experience working on local authority contracts is highly desirable Skills and Competencies • Proficient in IT systems and Microsoft Office packages, • Working knowledge of housing management systems, particularly Oneserve, is highly desirable, • Strong organisational and time management skills, • Ability to work in a fast-paced environment and manage multiple tasks, • Excellent communication skills, both written and verbal, • Problem-solving mindset with the ability to prioritise effectively, • High level of accuracy and attention to detail Additional Information • This is a fully office-based role, • The position supports a key contract and requires reliability and flexibility, • Opportunity to support additional contracts as the business grows What We Offer • A supportive and collaborative working environment, • Opportunities for development and progression, • The chance to work on high-profile local authority contracts If you’re organised, driven, and ready to take the next step in your career, we’d love to hear from you