Online customer jobs in United Kingdom - Page 2

A skilled web developer can greatly enhance your online presence. Building a website with strong SEO foundations is crucial for attracting customers. Expertise in strategies like Google Guaranteed can boost your visibility and trustworthiness. A well-optimized website can drive organic traffic and increase conversions. Investing in a talented web developer is a smart move for businesses. We are currently looking for a full- or part-time internet marketing professional. This job is perfect for some who's worked for the big companys and wants ease the work load but still loves what they do

We’re Electrical4Less – a busy electrical trade counter with a growing online store, based in Fulham. We’re not too worried about your past experience — we’re far more interested in how switched-on you are now. We're after someone bright, energetic, and ready to crack on. This role isn’t for clock-watchers, serial sick-day-takers, or people who treat their alarm clock as a suggestion. The Role: - Speaking with customers in person, over the phone, and via email - Dealing with orders, stock, deliveries, and product enquiries - Supporting our growing e-commerce side – SEO, product listings, data entry (we’ll train you) - Learning the trade as you go ** What We’re Looking For:** - Quick thinker, confident communicator, and a good observer - IT literate – basic email, Excel, Google Docs is a must - Eager to learn – this is a genuine opportunity to gain trade and digital skills - Calm under pressure – we’re busy, and you’ll need to keep up - Reliable – if you tend to "oversleep" or call in sick every other Monday, this probably isn’t your calling We’re a small, no-nonsense team. We get on well, work hard, and don’t take ourselves too seriously. What we do take seriously is showing up, doing the job right, and looking after our customers. ** ** In Return, You’ll Get: - A hands-on role where no two days are the same - Training in both the electrical trade and online retail (including SEO) - A chance to grow with a company that’s expanding fast - Location: Fulham, SW6 Hours: Full-time Pay: Depends on you – we reward ability and attitude ** Start:** When we find the right person To Apply: Send a short message telling us why you think you’d be a great fit. CV welcome but not essential – show us you're sharp and we’ll take it from there.

Engage with customers to understand their fragrance preferences and advise them on suitable products, explaining the capabilities and limitations of our offerings Provide detailed quotations including prices, credit terms, payment plans, and delivery timelines Coordinate the delivery and, if needed, installation or setup of goods Follow up with customers to ensure satisfaction and to encourage repeat purchases Address and resolve customer complaints promptly and professionally Keep up-to-date with developments in Arabian perfumes and industry trends Suggest product or service improvements based on customer feedback and market knowledge Maintain accurate records of sales, customer accounts, and interactions Attend promotional events, in-store demos, and support online and retail campaigns as required

At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.

Position Summary: We’re looking for a friendly, detail-oriented Community Virtual Assistant to support and grow in the work community. In this role, you’ll be the first point of contact for members, helping foster a welcoming, engaging, and inclusive environment across our digital platforms. Key Responsibilities: - Actively engage with community members across channels like Facebook Groups, Discord, Slack, Instagram, and forums. -Respond promptly and professionally to questions, comments, and support requests. - Encourage positive interaction and community participation through thoughtful moderation and conversation starters. - Monitor and enforce community guidelines, ensuring respectful and appropriate interactions. - Track engagement and community trends, reporting key insights and feedback to the internal team. - Support virtual events such as webinars, Q&A sessions, and live discussions. Requirements: - Previous experience as a Virtual Assistant, Community Moderator, or in a customer-facing online role. -Exceptional written communication skills with a personable, clear, and professional tone. - Strong organisational skills and the ability to manage multiple channels and tasks at once. - Self-motivated with the ability to work independently and manage time effectively. - Must be 23 years old above

Location: Canonbury/Dalston (On-Site Only) Monday–Saturday, 9:00am–7:00pm (overtime Required) We’re a growing sports collectibles business with a strong and loyal community of collectors. After more than a year of consistent growth, we’re looking to scale our fulfilment operations—and that’s where you come in. This is a fantastic opportunity to join a tight-knit team and play a key role in getting exciting, high-value items into the hands of passionate fans across the world. What You’ll Be Doing: Working with the rest of the fulfilment team, you’ll ensure every customer receives the right items, safely packed and dispatched on time. You’ll be involved at every stage of the fulfilment process: Sorting collectible cards (mainly sports, especially football) into categories by team, player, or product type Matching customer orders using shipments database. Selecting appropriate packaging materials for each order to ensure safe transit Printing labels and preparing parcels for collection by couriers Working to tight daily deadlines to ensure same-day packing of previous day’s sales Maintaining high standards of organisation, cleanliness, and accuracy in the workspace Collaborating with team members to streamline processes and resolve issues as they arise We’re Looking For Someone Who Is: Highly detail-oriented with strong organisational skills Experienced in a fulfilment, warehouse, or packing role Able to work quickly without compromising accuracy Comfortable using online systems to manage orders and print labels Flexible with working hours – this role includes overtime during busy periods Reliable and punctual, with a strong sense of responsibility A team player who takes pride in doing a great job Bonus: Has a good knowledge of football, especially teams and players (advantageous, but not essential) The Details: Training provided, with opportunities to grow in a fast-scaling business Supportive, friendly team environment If you love working behind the scenes to make sure things run like clockwork—and you want to be part of a passionate and growing team—this could be the perfect role for you. Apply today and help us bring joy to collectors, one perfectly packed parcel at a time.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.

Location: Hounslow, TW4 Schedule: Monday to Friday, 5:00 PM – 7:00 PM (2 hours/day) Compensation: Based on experience About Us: Product 9 is a growing online store that launched just 3 months ago and has already seen exciting traction in the food & beverage space. We specialize in high-quality, trending, and customer-loved products that cater to a fast-paced, modern lifestyle. Thanks to our early success and loyal customer base, we're now expanding our team to boost our live selling presence — especially on TikTok. About the Role: We’re looking for a confident and engaging TikTok Live Sales Host to join us in person and help showcase our food & beverage products directly to a live audience. You’ll be the face of Product 9 during daily live sessions, bringing energy, charm, and a sales-driven mindset to every broadcast. Key Responsibilities: Host daily TikTok Live sessions from our Hounslow (TW4) location Showcase and sell food & beverage items in a clear, fun, and persuasive way Interact with the live audience, answer questions, and encourage purchases Maintain a consistent brand image and professional on-camera appearance Coordinate with the team to align on daily product focus, offers, and goals Requirements: Prior experience hosting or selling on TikTok Live (or similar platforms) is required Strong sales skills with an enthusiastic and engaging on-camera personality Excellent communication and ability to connect with viewers in real time Must be available in person, Monday to Friday, from 5:00–7:00 PM at our Hounslow (TW4) location Female candidates preferred (based on brand representation style) Preferred: Background in food, lifestyle, or related product categories Familiarity with TikTok trends, engagement tactics, and live selling strategies Ability to stay organized, adaptable, and responsive during live sessions

We are seeking a passionate and dedicated Barista to join our vibrant team at Battersea Brew. As a Barista, you will be responsible for creating exceptional coffee experiences for our customers while ensuring a welcoming and friendly atmosphere as well as creating content on a daily basis. Your role will involve not only preparing high-quality beverages but also engaging with customers to provide outstanding service, and working with the marketing team to promote the coffee shop online. If you have a love for coffee and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the coffee station and seating areas. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations based on their preferences. Manage time effectively to ensure prompt service during busy periods. Manage content creation duties throughout the shift without interrupting service. Handle cash transactions accurately, utilising basic maths skills for processing payments. Monitor inventory levels of coffee beans, milk, syrups, and other supplies; report any shortages to management. Uphold high standards of hygiene and cleanliness in accordance with food safety regulations. Requirements Previous experience in food preparation or as a Barista is essential. Strong time management skills to handle multiple tasks efficiently in a busy environment. Basic maths skills for cash handling and order processing. Knowledge of food safety practices is preferred. Excellent communication skills with the ability to engage positively with customers. A passion for coffee and willingness to learn about different brewing techniques and products. Join us as we create memorable experiences one cup at a time!

We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)