Manchester
CEO We are partnering with a high-growth online retail business at a pivotal stage in its journey. With a strong brand, loyal customer base, and proven product-market fit, the business is now looking to appoint a CEO to lead the next phase of scale. This is an opportunity to take a digitally-led retail brand from successful operator to category leader-driving growth across channels, geographies, and customer segments while building a best-in-class leadership team and operating model. The Role The CEO will take full responsibility for the strategic, operational, and financial performance of the business. Working closely with the Board / investors, you will define and execute a clear growth plan, balancing top-line acceleration with sustainable profitability. You will lead a digitally native organisation, ensuring excellence across customer acquisition, retention, trading, supply chain, and brand execution. Key Responsibilities Strategy & Growth Define and deliver a clear 3-5 year growth strategy Scale revenue across DTC, marketplaces, and international markets Identify and execute new revenue streams (product, channel, partnerships) Digital & Trading Excellence Own performance across all digital channels (paid, organic, CRM, marketplaces) Drive best-in-class trading, merchandising, and customer journey optimisation Leverage data to improve conversion, AOV, and lifetime value Brand & Customer Strengthen brand positioning and ensure consistent execution across all touchpoints Champion a customer-first culture, improving retention and loyalty Oversee marketing strategy including performance marketing, brand, and content Operations & Supply Chain Ensure a scalable and efficient end-to-end supply chain Optimise inventory, fulfilment, and logistics to support growth Balance speed, cost, and customer experience Leadership & Culture Build, lead, and inspire a high-performing executive team Drive accountability, pace, and a results-oriented culture Develop internal capability while attracting top-tier talent Financial Performance Own P&L, budgeting, and forecasting Deliver profitable growth with strong cash discipline Report to Board/investors with clear, data-driven insights The Person Experience Proven CEO / MD / Commercial Director experience within online retail or e-commerce Track record of scaling a digital-first business (£10m-£100m+ revenue range ideally) Strong understanding of performance marketing, trading, and digital growth levers Experience working with investors, PE, or high-growth founder-led environments Demonstrated success in building and leading senior leadership teams Capabilities Highly commercial with a sharp instinct for growth opportunities Data-driven decision maker with strong financial acumen Deep understanding of consumer behaviour and online retail dynamics Operationally credible-able to execute as well as strategise Comfortable operating at pace in a scaling environment Style & Mindset Hands-on, sleeves-rolled-up leadership style Resilient, adaptable, and comfortable with ambiguity High energy, pace, and accountability Clear communicator, able to align teams and stakeholders Why Join? Opportunity to lead and scale a high-potential digital retail brand Genuine autonomy with strong backing from investors/Board Ability to shape strategy, team, and long-term value creation Equity participation aligned to growthBH35814