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This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.

Azura is an Aegean restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and entertainment in the heart of London. We are looking for Host/Hostess for our restaurant bar and terrace. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor alfresco area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. ** Responsibilities:** •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails ** Requirement:** •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus

Restaurant Receptionist - OpenTable/SevenRooms experience required Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: - Greet guests in a professional and friendly manner. - Take and relay accurate food and beverage orders to the kitchen and bar. - Provide detailed information about menu items, specials, and wine selections. - Collaborate with kitchen and bar staff to maintain a smooth workflow. - Handle guest inquiries, concerns, and special requests with tact and professionalism. - Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: - Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment. - Exceptional customer service and communication skills. - Knowledge of fine dining etiquette and service standards. - Ability to multitask in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.