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  • Head Waiter / Waitress
    Head Waiter / Waitress
    3 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Marketing & Business Development Executive
    Marketing & Business Development Executive
    15 days ago
    £24000–£36000 yearly
    Full-time
    London

    Marketing & Business Development Executive (Full-time / Part-time options available) ABOUT US IDEA Design Hub CIC (IDEA) is a UK-based social enterprise originally founded in Hong Kong in 2009. Since expanding to London in 2021, IDEA has continued its mission to inspire learning and innovation through design, empowering children and young people to think creatively, collaborate effectively, and shape a more empathetic world. OUR VISION At IDEA, we believe that Design Thinking, Creativity, and Empathy are essential tools for building a better future. Our name reflects our philosophy "Involve in Design, Empower with Action" as we nurture children’s ability to learn through making, exploring, and meaningful collaboration. We strive to make creative education accessible to all, helping young people discover confidence, imagination, and problem-solving through art, architecture, and design. OUR PROGRAMMES Since 2009, IDEA has delivered a wide range of creative, hands-on learning programmes across the UK, Hong Kong, Cambodia, India, and Nepal, engaging children from diverse backgrounds through innovative and inclusive design-based learning. Our programmes include: • After-school Clubs – Little Architect, Little Fashion Designer, Comic, Manga & Anime Drawing, Digital Art & Video Game Clubs, • Community Design Projects – Outdoor Learning Space Design, Age-friendly and Sensory Garden Design for SEND, • Holiday, Activities and Food (HAF) Programmes, • School Building Project, • Public Furniture Design & Build Events, • Creative Training Workshops OUR RECOGNITIONS & PARTNERS IDEA collaborates with a global network of schools, cultural institutions, and community partners to create meaningful learning experiences for children and young people. In 2015, IDEA was honoured by UN Volunteers as one of the Five Hundred Stories, recognising our impact in advancing the Millennium Development Goals (MDGs) through volunteering and education. London • Department of Education, Borough of Bromley, • Shepherds Bush Library, Borough of Hammersmith & Fulham, • Lyric Hammersmith Theatre, • Partnerships with 25+ Primary Schools including:, • Hammersmith & Fulham: Greenside Primary School, Kenmont Primary School, St John XXIII Catholic Primary School, The Good Shepherd Catholic Primary School and Holy Cross RC Primary School, • Richmond upon Thames: St John the Baptist Junior School, • Kingston upon Thames: St Agatha’s Catholic Primary School, • Westminster: Gateway Academy, • Haringey: Eden Primary School Hong Kong • Ying Wa College, • Caritas Wong Tai Sin Centre, • Youth Outreach Hong Kong, • The Hong Kong Institute of Architects Cambodia • Cambodian Children’s Advocacy Foundation, • National Technical Training Institute India • Kalki Welfare Society, • Allam’s Creative Nepal • Future Village Nepal THE ROLE We are seeking a highly motivated and strategic Marketing and Business Development Executive to join our expanding team in London. This is an exciting opportunity for a proactive, relationship-driven individual who thrives in a creative, purpose-led environment. You will lead efforts to grow IDEA’s reach and partnerships, connecting with schools, local authorities, and community organisations, while driving business development, outreach, and engagement initiatives that strengthen IDEA’s mission and impact. The role combines strategic thinking with hands-on relationship building, ideal for someone who is passionate about education, design, and social innovation. KEY RESPONSIBILITIES • Identify and pursue new business and partnership opportunities across education, community, and creative sectors., • Build and nurture long-term relationships with schools, cultural institutions, and local authorities., • Develop tailored proposals and partnership models that align with client and community needs., • Conduct market research and competitor analysis to identify trends and opportunities., • Collaborate with the marketing and creative teams to design campaigns that promote IDEA’s programmes and social mission., • Represent IDEA at events, meetings, and presentations with confidence and professionalism., • Negotiate partnership agreements and manage the business development pipeline using Salesforce or equivalent CRM tools., • Provide insights and feedback to the management team to inform growth strategy and programme development. ESSENTIAL SKILLS & EXPERIENCE • Proven experience in business development, partnerships, or sales, ideally within education, creative industries, or community organisations., • Excellent communication, presentation, and networking skills., • Strong organisational and time management abilities., • Ability to work independently, take initiative, and deliver against targets., • Proficiency in Salesforce or similar CRM systems., • Degree in Marketing, Business Administration, or related discipline., • Minimum 2 years’ experience in a business development or client-facing role. DESIRABLE ATTRIBUTES • Experience in art, design, or creative education., • Understanding of social enterprise models and community engagement approaches., • Knowledge of the London education and cultural landscape., • Enthusiasm for design thinking and innovation in learning. PERSONAL QUALITIES • Empathetic and perceptive, with a genuine passion for people and creative learning., • Professional, articulate, and engaging communicator., • Creative problem-solver who enjoys developing new ideas and partnerships., • Adaptable, resilient, and energised by challenges., • Collaborative team player with an entrepreneurial mindset. WHAT WE OFFER • A chance to join a purpose-driven organisation making a measurable social impact., • Opportunities to shape IDEA’s growth and partnerships strategy., • Supportive, creative, and collaborative working culture., • Flexible working arrangements., • Continuous professional development and creative freedom., • Job Types: Full-time, Part-time Experience: Business development: 2 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person

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  • Assistant Manager (South Ken)
    Assistant Manager (South Ken)
    19 days ago
    £14–£15 hourly
    Full-time
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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