Reservations Agent
7 hours ago
London
Opening in Autumn 2026, Hyde & Seekwill join Marriotts Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswaters bohemian spirit, a local oasis for those who love creativity, character, and connection. Were building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? Its an exciting time to join us as a Reservations Agent. The Reservations Agent is responsible for managing hotel reservations efficiently while providing exceptional guest service, maximising revenue opportunities, and maintaining Marriott brand standards. Serves as the first point of contact for guests booking rooms through phone, email, web, or travel agents. Key Responsibilities: • Receive, process, and confirm reservations accurately via phone, email, and web portals., • Provide accurate room availability, rates, and policies to potential guests., • Handle group, corporate, and leisure bookings according to hotel brand procedures., • Record special requests and VIP preferences in the system., • Ensure res...