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  • Event Supervisor
    Event Supervisor
    2 months ago
    £15.5 hourly
    Full-time
    London

    The Event Supervisor is responsible for overseeing the day-to-day operations of events at the hotel, ensuring that all events are executed smoothly and that guest service standards are met. This role requires strong leadership, excellent communication skills, and the ability to manage events while delivering a seamless guest experience. The Event Supervisor will work closely with the event management team, front of house staff and management and other departments to ensure flawless event execution and customer satisfaction. This is a Front of House F&B position. In the absence of events, the Events Supervisor will be part of the front of house team, reporting to the onsite F&B manager. This position is ideal for someone with a background in F&B or events, with leadership skills, and a passion for delivering outstanding service, who is looking to grow into a management position. Duties Event Operations: · Supervise event setups and breakdowns, ensuring that events are executed according to client specifications and company standards. · Oversee event logistics, including room setups, audiovisual equipment, catering services, and other event-related needs. · Coordinate with the kitchen, AV, and other departments to ensure smooth service delivery. · Monitor and ensure the smooth flow of events, adjusting as necessary to accommodate guest or client needs. Staff Supervision & Leadership: · Lead and supervise the event staff, ensuring they are trained, prepared, and perform according to the highest standards. · Provide guidance and support to team members throughout the duration of each event. · Conduct regular team briefings before and after each event to ensure all staff are aligned on expectations and feedback. · Lead by example in maintaining high service standards and professionalism. Guest Relations: · Provide exceptional guest service, ensuring that event attendees' needs are met in a timely and courteous manner. · Address any guest concerns or complaints promptly, ensuring a positive resolution while maintaining a calm and professional demeanor. · Foster a welcoming atmosphere, anticipating guest needs and delivering exceptional service. Event Planning & Coordination: · Assist the event planning team with event preparation, from pre-event coordination through to on-site execution. · Help ensure that all event details are properly communicated to staff, including timing, guest preferences, and any special requests. · Ensure the correct staffing levels and equipment are allocated for each event. Operational Excellence: · Ensure the event space is always presented to the highest standard before, during, and after each event. · Monitor and adjust event logistics to maximize operational efficiency, ensuring all event requirements are met. · Support the Event Manager in maintaining event timelines and schedules. Health & Safety Compliance: · Ensure that all events are compliant with health, safety, fire, and security regulations. · Adhere to company policies on food safety, hygiene, and safety standards during events. · Ensure all emergency procedures are followed during events, and staff are properly trained in emergency protocols. Technology & Systems: · Utilize event management software to track event details, staff schedules, and operational requirements. · Ensure staff are proficient with event-related technologies, such as AV equipment and event management systems. Training & Development: · Assist with training event staff, ensuring they understand the standards and expectations for event service. · Promote a culture of continuous improvement and learning within the event team. · Stay up-to-date with industry trends to introduce new ideas and improve service quality. What we will offer you! Here at The Zetter Group, we are all about working hard, yet having fun whilst we do it! Food & Drink Discount in all Zetter Lounges Referral Bonus – Up to £500! Friends & Family Hotel Rate – 50% off for all family & friends Employee of The Month Reward Paid day off on your birthday... and much more! Note: The purpose of this Job description is to list the most important aspects of the job role. This job description is not intended to be a complete list of every duty, and it is therefore expected that the day-to- day performance of the job will frequently include tasks not listed above. All your tasks are not limited and / or restricted to this job description, as you must comply with any reasonable requests, from your manager, to perform any other duties. By signing this job description, you acknowledge and understand all the key performance areas and standards required. Please sign all pages. We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics by law.

    Immediate start!
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  • Barback
    Barback
    2 months ago
    £14.35–£16.85 hourly
    Full-time
    London

    Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business and you will be supporting the bartenders and floor team in a fast pace exciting environment. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for highly motivated barbacks that have a desire to be trained to become bartenders in the business. You will be provided extensive training and be expected to achieve execution criteria and consistency. We could have you upskilled and promoted in 6 months if you apply yourself and a role is available. Day to day duties will involve preparation for general service, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven passionate individual that strives for excellence. Ideally with some experience in the hospitality industry. Duties & Responsibilities • Supporting the preparation drinks, • Supporting the delivery of service, • Providing assistance to all service staff, • Understanding of our technology, • Engaging with our products and offering, • Maintaining the cleanliness of the bar, • Ensure that the bar is stocked throughout service, • Maintenance and cleanliness of all stock areas, • Preparation and break down of the bar, • Acceptance and recording of deliveries, • Maintaining Health & Safety expectations, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • Some hospitality experience preferred but not essential, • Demonstrate an interest and drive for the hospitality industry, • Experience in high volume bars, preferred not essential, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

    Immediate start!
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  • Retail Assistant
    Retail Assistant
    2 months ago
    £12.21 hourly
    Part-time
    London

    Role: Retail Assistant Employment: Part-time Salary: £12.21 per hour (National Living Wage, April 2025) Contracted Hours: Friday – Sunday, 15.5 hours per week shifts Location: Northcote Road, Battersea SW11 Reports to: Giuseppe / Founder About MUTHAPUPPA MUTHAPUPPA is building the UK’s most loved chain of independent pet shops. We’ve recently launched the UK’s first mobile pet shop; a modern and innovative retail space with 250+ carefully chosen products that are healthy and safe for dogs. Every purchase helps fund our dog rescue and rehoming work. The Role This role is for someone who genuinely enjoys connecting with people and who loves dogs. As a Retail Assistant, you’ll help run the shop from Friday through Sunday, welcoming and serving customers, keeping the space tidy and stocked. You’ll work with the founder for a training period of one month, and then work independently, so reliability, care, and confidence are key. What You’ll Do Open / close the shop on time Welcome every customer (human and dog) with warmth and care Help customers choose the right products for their dogs Take payments using our POS system accurately (we're cashless, so no till or cashing up to deal with!) Keep shelves stocked and displays looking their best Receive deliveries and restock products Keep the shop clean, tidy and safe throughout the day Capture photos and videos for social media (products, dogs, behind-the-scenes moments) Follow basic health and safety guidance Treat every person and dog with patience, respect and understanding About You You enjoy connecting with people You love dogs and enjoy spending time around them Friendly, trustworthy and confident talking to people Organised and tidy, with good attention to detail Punctual Confident using a smartphone for photos and video Comfortable lifting light boxes (up to 15 kg) and standing for long periods Retail or customer service experience is helpful but not essential Hours We’re open Friday to Sunday, and each team member will work one shift per day (morning or afternoon), averaging 15.5 hours per week: Friday: 8am to 1pm or 1pm to 6pm Saturday: 7.30am to 1pm or 1pm to 6.30pm Sunday: 8am to 1pm or 1pm to 6pm Health, Safety and Equality Follow simple safety procedures to keep yourself and others safe Report any hazards or accidents straight away Treat everyone fairly and with respect MUTHAPUPPA is an equal-opportunity employer. Our mobile shop is on wheels and accessed by steps, which makes the working environment unsuitable for anyone who requires step-free access. All applicants are considered fairly and equally based on their skills and experience. Why Join MUTHAPUPPA You'll get all dog products at COST PRICE for the entire duration of your employment with us. Spend your weekends surrounded by dogs and dog people Be part of a growing local business with a clear purpose Supportive founders and consistent hours The role has room to develop as the business grows To apply, please email your CV and a short note about why you’d be a great fit. DON'T FORGET TO FOLLOW US ON SOCIAL MEDIA!

    Easy apply
  • Sales accounts and business development managers
    Sales accounts and business development managers
    2 months ago
    £52000–£57000 yearly
    Full-time
    London

    Company Overview: Southern Land London Limited is a leading property management and accommodation services company located in the heart of London's Chinatown. We provide a comprehensive range of services including property management, maintenance, cleaning, and promotional support for rental properties. Our mission is to deliver exceptional service while creating comfortable, well-maintained living spaces for our clients. As part of our continued growth, we are seeking ambitious and results-driven Sales Accounts and Business Development Managers to join our team and drive our business expansion. Key Responsibilities: Manage and grow a portfolio of client accounts: Take ownership of client relationships, acting as the primary liaison, proactively addressing concerns, ensuring high levels of satisfaction, and delivering tailored property solutions that strengthen loyalty and retention. Identify and pursue new business opportunities: Research and target potential clients within the property and accommodation sector, design strategic outreach plans, present compelling proposals, and negotiate deals that contribute to sustained revenue growth. Build and maintain strong client relationships: Develop deep understanding of client objectives and evolving needs, provide consultative advice, offer customized solutions, and continuously nurture partnerships to drive long-term engagement and repeat business. Collaborate with internal teams: Work closely with marketing, operations, and property management departments to coordinate project execution, ensure timely delivery, maintain brand consistency, and optimize client satisfaction across all touchpoints. Conduct market research and analysis: Monitor industry trends, evaluate competitors, identify gaps and opportunities, generate actionable insights, and provide data-driven recommendations to guide business development strategies and strengthen market positioning. Prepare regular performance reports: Compile and analyze sales data, account performance metrics, and business development activities, presenting detailed forecasts and actionable recommendations to senior management to support strategic decision-making. We Offer: A competitive annual salary of £52,000–£57,000, reflecting the seniority and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the vibrant and historic Chinatown district, offering exposure to a diverse and multicultural community. The chance to join a dedicated team committed to excellence, innovation, and customer satisfaction.

    Immediate start!
    No experience
    Easy apply
  • Sales Development Representative
    Sales Development Representative
    2 months ago
    £25000 yearly
    Full-time
    Nine Elms, London

    Location: London (New Covent Garden Market) Type: Full-time Reports to: COO and Head of Marketing About Foodpoint Foodpoint is a London-based supplier of fresh fruit, vegetables, and dry goods. From our base at New Covent Garden Market, we serve restaurants, hotels, schools, and care homes across the South East. Our tech platform, Grownet, powers everything we do, from ordering to delivery, invoicing, and traceability, helping our clients work smarter and save time. We’re moving the industry forward, combining strong service with smart systems, and we’re looking for people who want to grow with us. About the Role We’re looking for a motivated and confident Sales Development Representative to help expand our client base. You’ll be the first point of contact for many new prospects, responsible for identifying opportunities, qualifying leads, and setting up introductions for our sales team. This is an ideal entry-level role for someone who enjoys building relationships, understands how hospitality works, and wants to progress in B2B sales. Key Responsibilities • Research and identify new leads across restaurants, hotels, schools, and care homes in London and the South East., • Contact prospects via phone, email, and LinkedIn to introduce Foodpoint and explain how we work., • Qualify inbound leads generated through marketing campaigns and referrals., • Schedule meetings or calls for the senior sales team., • Keep our CRM (Grownet) up to date with all outreach and notes., • Collaborate with the marketing team to follow up on campaigns and track engagement., • Report weekly activity and pipeline progress to the COO and Marketing. What We’re Looking For • Confident, engaging communicator - written and verbal., • Proactive and organised, with a strong sense of ownership., • Comfortable speaking to chefs, buyers, and business owners., • Good attention to detail and follow-up., • Familiarity with CRM systems and LinkedIn., • An interest in food, hospitality, or supply chain is a plus., • Previous experience in sales or customer-facing roles preferred. What You’ll Get • Competitive base salary plus performance-related bonus., • Full training on our systems, products, and sales process., • A clear path to progress into Account Executive or Account Management roles., • Support from an experienced team and direct exposure to leadership., • The chance to be part of a fast-growing company shaping how fresh produce is supplied across London.

    Easy apply
  • Kitchen Porter
    Kitchen Porter
    2 months ago
    £13.85 hourly
    Part-time
    London

    Goodbye Horses is a wine bar on a leafy street between Dalston and Islington. It is part of a space divided into a wine bar and a coffee shop with a really nice garden. The small kitchen follows a sharing plates format, the menu is a creative and fun approach to cooking and uses the best seasonal produce available, with an emphasis on minimising waste where possible, in an approachable and engaging way. We are looking for a personable and hard-working Kitchen Porter to join our team. Qualifications: • strong work ethic, • attention to detail, • ability to work in a fast paced environment in a clean and efficient manor, • although we do not require any formal qualifications, previous experience in a similar role would be an advantage Schedule: • immediate start, • four shifts per week, • lunch provided when on shift Job description: You will be an integral part of the kitchen team, ensuring the cleanliness and smooth running of the kitchen. Tasks will involve: • dishwashing (cleaning and maintaining all kitchen items e.g. pots/pans), • ensure all equipment is kept organised, • assist kitchen staff with basic food preparation where necessary, • maintain a high level of personal hygiene and presentation, • collaborate with wider team, and assist the business in other capacities where required, • assist in receiving, storing, and organising kitchen supplies and deliveries

    No experience
    Easy apply
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