Practice Manager
12 hours ago
South Ruislip
Hybrid working with one or two days from home A well-established private GP practice in South Kensington is seeking an experienced Practice Manager to provide support and oversee the day-to-day running of the practice, working closely with the GP doctors to deliver high-quality, safe, and effective patient care. This is a practice built on trust, continuity, and long-standing patient relationships. Patients are known by name, listened to without rush, and cared for by a supportive and committed clinical team. The role has overall responsibility for practice operations, including finance, HR, IT systems, premises, patient services, and business development. The Practice Manager will ensure compliance with CQC requirements and relevant legislation, while supporting the ongoing development of the practice. What we need from you: Experience working as a GP Practice Manager, with strong knowledge of CQC requirements and NHS governance processes Private experience (desirable) Ability to lead and manage a team Highly organised and IT skills (Microsoft Office & Excel) Professional, approachable, and confident communicator, with excellent written and verbal skills Flexible with a positive, can-do attitude, willing to support all areas of the practice when required Trustworthy, reliable, and able to maintain strict confidentiality Self-motivated team player, able to multitask, take responsibility, and respect others views What the role involves: Oversee the day-to-day running of the GP practice, ensuring smooth and efficient operations Manage invoicing and debt chasing, using Xero, Excel, and Microsoft Office Oversee payroll processes, liaising with Paycheck / payroll providers for salaries and pensions Monitor inventory levels and order general and medical supplies and equipment Manage patient records, practice IT systems, and data protection requirements Handle complaints and concerns from staff and patients in a professional and sensitive manner Ensure full compliance with health and safety regulations, including accident reporting and investigations Regularly monitor and update GDPR and CQC compliance Update and maintain the practice website as required (Weebly simple to use) Organise and manage monthly practice meetings Manage staff holidays and arrange appropriate cover Support recruitment, onboarding, and ongoing staff training, including use of Blue Stream Academy Provide support to staff in challenging patient situations Liaise with external contractors and suppliers, including cleaning services, and monitor standards Maintain records relating to insurance, maintenance, waste disposal, alarms, and practice security Complete and manage IT, computing, and data protection training (Blue Stream Academy) Provide general office administration, telephone support, and reception cover as required (including part-time reception duties) Additional Information: Healthcare Assistant duties may be required occasionally; full training will be provided (not essential) Knowledge of Xero accounting software and the Heydoc medical system would be advantageous but not essential, as training will be provided Salary: £40,000 - £50,000 per year. Hours: Working 40 hours per week, full time. Benefits: Offering hybrid working with one or two days from home Training offered Holiday and other benefits package Please apply now! TPBN1_UKTJ