78 Best personal protection officer Jobs in United Kingdom (October 2026)

Business Support Officer Company: Top Advice Ltd Salary: £34,000 – £36,000 per year Job Type: Full-time, In-Person Location: East London Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services in accountancy, HR, business management and educational support. We work with clients across the UK and internationally. Job Summary We are seeking a skilled and highly organised Business Support Officer to oversee daily business operations, manage client relationships, coordinate administrative activities and support senior management in improving operational efficiency and achieving business objectives. Key Duties and Responsibilities • Coordinate daily business operations and administrative activities., • Manage client enquiries and maintain professional relationships., • Coordinate activities and communications with MENA-based clients and partners., • Prepare business reports, presentations and professional correspondence., • Maintain accurate client records, databases and operational documentation., • Assist management with business planning and process improvements., • Support market research, business development and client engagement activities., • Coordinate meetings, project updates and internal departmental communications., • Ensure compliance with company procedures and data protection requirements. Essential Skills and Experience • Relevant experience in business support, administration or client relationship management., • Strong organisational, communication and problem-solving skills., • Excellent written and spoken English., • Proficiency in Microsoft Office and business management systems., • Ability to manage multiple responsibilities independently. Qualifications A bachelor's degree in Business Administration, Management or a related discipline is preferred. Equivalent professional experience will also be considered. Desirable Experience Experience in educational services, professional consultancy or international client coordination, particularly within MENA markets. Arabic or French language skills would be advantageous. What We Offer • Salary of £34,000 – £36,000 per year, • Workplace pension scheme, • Professional development and career progression opportunities, • Supportive and professional working environment How to Apply Please submit your CV and cover letter outlining your relevant experience and suitability for the position.

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Salomon Store London Covent Garden

We are looking for a detail-oriented and reliable Remote Data Entry Clerk to join our team. In this role, you will accurately enter, update, and maintain information in company databases while working from home or any location with a stable internet connection. The ideal candidate is organized, self-motivated, and able to meet deadlines with minimal supervision. Key Responsibilities: • Enter and update data accurately into company systems., • Review information for errors and make corrections when needed., • Maintain confidential records and protect sensitive information., • Organize digital files and documents., • Verify data by comparing it with source documents., • Generate reports as requested by management., • Meet daily and weekly productivity goals., • Communicate with team members via email, chat, or video meetings. Qualifications: • Previous data entry or administrative experience is preferred but not required., • Fast and accurate typing skills., • Strong attention to detail and organizational skills., • Basic knowledge of Microsoft Office (Word, Excel) and Google Workspace., • Reliable internet connection and computer., • Ability to work independently and manage time effectively. Skills: • Time management, • Attention to detail, • Communication skills, • Problem-solving, • Computer proficiency, • Confidentiality and professionalism Benefits: • 100% remote work, • Flexible working hours, • Competitive pay, • Paid training (depending on employer), • Opportunities for career growth

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Urban Pubs & Bars Ltd

Property Compliance Manager

Property Compliance Manager - Urban Pubs & Bars | London | Full-Time | Field-Based Join one of London's fastest-growing pub, bar and restaurant groups! At Urban Pubs & Bars, we're all about creating incredible places for people to eat, drink and socialise. From bustling neighbourhood pubs and award-winning restaurants to lively cocktail bars and competitive socialising venues, our collection of over 60 unique London locations continues to grow. Behind every great venue is a team making sure everything runs safely, smoothly and to the highest standards. That's where you come in! We're on the lookout for an experienced and proactive Property Compliance Manager to join our growing Property Team. This is a fantastic opportunity to take ownership of statutory property compliance across our diverse London estate, ensuring our venues remain safe, compliant and ready to deliver exceptional experiences for our guests and teams. Reporting directly to our Head of Property, you'll play a key role in protecting our people, properties and business, working closely with our Operations, Maintenance and Property teams to keep everything on track. What You'll Be Doing • Taking ownership of compliance – Lead our statutory property compliance programme across the estate, ensuring inspections, certifications and remedial actions are completed to the highest standards., • Keeping our venues safe – Oversee essential compliance requirements covering fire safety systems, gas, electrical installations, asbestos, water hygiene, lifting equipment, kitchen extraction and other statutory obligations., • Staying one step ahead – Maintain our compliance calendar, planned maintenance visits and inspection schedules, making sure nothing slips through the cracks., • Turning reports into action – Review contractor reports, identify risks and ensure any issues are prioritised, addressed and properly closed out., • Making compliance simple – Maintain accurate records, certification and reporting systems, providing clear visibility of compliance performance across our sites., • Working with the best – Manage specialist contractors and suppliers, ensuring great service, value for money and consistently high standards., • Supporting our growth – Play an important role in bringing new venues into the Urban family, ensuring compliance requirements are understood and addressed before opening., • Being the expert – Keep up to date with changing legislation, advise key stakeholders and confidently escalate any significant risks or concerns., • Driving continuous improvement – Identify trends, carry out site audits and help us build smarter, more efficient compliance processes as we continue to expand. What We're Looking For We're looking for someone who knows their stuff, takes pride in getting the details right and enjoys working in a fast-paced, growing business. • Proven experience in statutory property compliance, ideally across a multi-site hospitality, leisure, retail or facilities management environment., • A strong understanding of property-related health and safety legislation, statutory inspections and certification requirements., • Confidence reviewing technical reports, challenging contractors and managing remedial works through to completion., • Excellent organisational skills, with the ability to juggle multiple priorities across a busy estate., • A proactive, solutions-focused approach and a genuine passion for maintaining high standards., • Strong communication skills and the confidence to work with everyone from site teams to senior leadership., • Comfortable using compliance management systems, reporting tools and Microsoft Office, including SharePoint., • A relevant qualification in property, facilities management, compliance or health and safety would be a bonus., • A hands-on approach and willingness to travel regularly between our London venues. Why Join Urban Pubs & Bars? We're a business that's growing fast, but we've never lost sight of what makes us special – great people, brilliant venues and a genuine passion for hospitality. You'll be joining an ambitious, supportive team where your expertise will make a real difference. With an expanding estate and exciting new openings on the horizon, there's never been a better time to become part of the Urban family. What We Offer: • Competitive salary, dependent on experience., • 30% discount on food and drinks across our fantastic venues., • Opportunities for career development and progression as our business grows., • Access to our employee assistance programme and wellbeing support., • A supportive, people-focused working environment., • The chance to work with some of London's most exciting pubs, bars and restaurants., • A dynamic role where no two days are the same. Sound Like Your Kind of Role? If you're passionate about property compliance, love keeping things organised and want to make a real impact in a growing hospitality business, we'd love to hear from you! **Apply today and become part of the Urban Pubs & Bars family! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. **

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Response Community Project Earlscourt Ltd

Organisation: Response Community Projects - Charity Location: Earls Court, London, SW5 9JF Commitment: Full-time or part-time; hours to be agreed Reports to: Office Manager Role type: Volunteer About the role Response Community Projects is looking for a friendly, organised and reliable volunteer to support the charity’s administration and events. This is a varied role, helping the team with day-to-day office tasks and supporting the planning and delivery of events and activities. The role is available on a full-time or part-time basis, depending on the volunteer’s availability and the charity’s needs. Duties and hours will be agreed together. Key responsibilities to help you back into the work force Administration • Provide general administrative support to the charity’s staff and activities., • Help answer telephone calls and respond to routine enquiries., • Assist with emails, correspondence, filing and maintaining records., • Help prepare documents, forms, agendas and meeting notes., • Support data entry and keep information organised and up to date., • Assist with office supplies and other day-to-day office tasks., • Handle personal and confidential information appropriately., • Attending Events onsite and offsite Events support • Assist with planning and organising charity events and activities., • Help with event bookings, invitations, attendance lists and communications., • Prepare materials and help set up and clear away at events., • Welcome and support guests, participants and volunteers., • Provide practical help during events, as agreed., • Gather feedback and assist with follow-up tasks after events. Person specification Essential • Good organisational and communication skills., • A friendly, helpful and professional manner., • Reliability, flexibility and a willingness to learn., • Ability to manage tasks independently and work as part of a team., • Basic computer skills, including email and word processing., • Respect for confidentiality and willingness to follow the charity’s policies. Desirable • Previous administration or events experience., • Experience working or volunteering in a charity or community setting., • Familiarity with spreadsheets, databases or online booking tools., • An interest in supporting community activities and events. Support and supervision The volunteer will receive an induction and appropriate guidance from the charity. The Office Manager will provide supervision, and the role will be reviewed regularly to ensure the duties and hours are suitable. Expenses This is a voluntary, unpaid role. Reasonable pre-agreed expenses may be reimbursed in line with the charity’s expenses policy. Safeguarding and checks The successful applicant must have an up-to-date DBS check at the appropriate level for the role. They will also be expected to follow the charity’s safeguarding, confidentiality, data protection and health and safety policies. To express interest: Please contact the Office Manager and express which days you wish to do.

Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

Job Title: Facilities & Operations Manager (Flexible Part-Time) Location: 6 Fitzroy Square, London W1T Salary: £12,000 per annum (Equivalent to 600 hours pa @ £20.00/hour. (12.5 hours per week average) About the Role: The Georgian Group, a heritage charity founded in 1937 to protect and promote Georgian buildings, is looking for a dependable, highly organized, and proactive individual to take operational ownership of our Grade I listed headquarters at 6 Fitzroy Square. This role requires flexibility to balance a highly predictable, gentle core weekly schedule with a flexible pool of hours to support our occasional evening events, room hire and architect-led projects, including oversight of maintenance work. It is an ideal position for an experienced former Facilities/Estates Manager, a retired Office Manager, or an operational professional seeking a high-autonomy, trusted "portfolio" role in the heritage sector. • Core Schedule (6-9 hours/week): Ideally you will be on-site across 2-3 mornings a week (e.g., Tuesday to Thursday, 9:30am–12.30pm) to manage daily operations, open the building when necessary, and oversee incoming contractors., • Flexible Pool : Remaining hours to be deployed flexibly, scheduled in advance to support evening lectures, weekend event setups, or critical structural surveys. Key Expectations: • Building Custodianship: Act as the keyholder and primary contact for our office tenants, visiting service engineers, and inspecting architect., • Operational Control: Maintain office efficiency by monitoring supplies, managing utility check-ins, and resolving day-to-day facilities issues. Management of building maintenance activities and Health & Safety and fire regulation procedures., • Event Support: Coordinate physical logistics and room setup for our historic meetings, exhibitions, and venue hire events. The Ideal Candidate: We are seeking a calm, level-headed approach to office operations and supplier management. Whether you spent your career keeping corporate executives organized or running facilities for a small business, you pride yourself on attention to detail, reliability, and creating a smoothly running environment. 1. Purpose of the Role To maintain the functional excellence, hospitality readiness, and regulatory safety compliance of 6 Fitzroy Square. The postholder acts as the key operational hub of the building—handling relationships with contractors, protecting the physical asset, managing workspace logistics, compliance with building maintenance requirements, and stepping in as an administrative visual presence for tenants and event guests. 2. Hours of Work & Time-Tracking Framework The contract is based on 600 total working hours per year, allocated via a dual-layer structure to preserve organizational agility: • Layer A: Fixed Core Hours (288-432 Hours per Annum) A baseline of 6-8 hours per week dedicated to routine operations. The default operational pattern is Tuesday, Wednesday, and Thursday from 09:30 to 12:30. Exact details to be agreed on acceptance of the role. • Layer B: Banked Flexible Hours The remaining hours to be drawn down by mutual agreement in advance. This pool is specifically reserved for out-of-hours event assistance, structural project oversight, and responding to building emergencies. Both management and the employee will track this pool via a running monthly log to ensure total hours do not exceed 600 without additional overtime authorization. 3. Core Duties & Accountabilities Facilities Management & Building Stewardship • Serve as an official building keyholder; managing opening procedures, securing internal rooms, and overseeing key distribution protocols for authorized visitors., • Act as the primary point of communication for third-party office tenants housed within the building, recording and actioning building maintenance reports., • Liaise directly with the Group’s inspecting architect, surveyors, and specialty historic building contractors to coordinate routine services (gas safety, fire alarm tests, lift maintenance, water hygiene). Maintenance of Health & Safety and fire regulation procedures. Office Operations & Procurement • Monitor inventory and manage the procurement of office consumables, kitchen amenities, and facilities cleaning supplies within pre-approved budget boundaries., • Ensure communal areas, meeting rooms, and office desks remain clean, organized, and physically safe for staff and the public., • Oversee on-site waste management arrangements and coordinate periodic recycling collections. Event Logistics & Meeting Support • Lead the physical layout adjustment (moving tables, configuring seating, testing basic AV inputs) for board meetings, public lectures, and corporate venue hire bookings., • Coordinate on-site building access for event caterers, equipment delivery staff, and external venue clients. 4. Person Specification (Skills, Experience, & Attributes) • Experience: Demonstrated background in office management, executive administration, high-level hospitality operations, or small-scale facilities oversight., • Competencies: Strong interpersonal diplomacy; comfortable dealing firmly but politely with external maintenance contractors and institutional tenants., • Physical Capability: Capability to safely execute light manual handling tasks, including setup and breakdown of chairs and folding tables for event configurations., • Reliability: Absolute dependability regarding timekeeping, building security integrity, and holding physical keys to a historic property.

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Evergreen Power UK – Solar Panels & Battery Installation Specialists

Experienced Solar PV Roofers & Solar Panel Installation Specialists Company: Evergreen Power UK Job Title: Solar PV Roofer / Solar Panel Installer / Roofing Installation Specialist Location: Nationwide – United Kingdom Job Type: Full-Time / Self-Employed / Subcontractor Salary: Competitive rates, dependent on experience and qualifications Start Date: Immediate opportunities available About Evergreen Power UK Evergreen Power UK is an established and expanding renewable energy company specialising in the design, supply and installation of Solar Photovoltaic (PV) systems, battery energy storage solutions and EV charging infrastructure across the United Kingdom. As demand for renewable energy continues to grow, we are expanding our installation operations and are seeking highly skilled, experienced and reliable Solar PV Roofers to join our professional installation teams. We are looking for individuals with strong roofing knowledge, practical solar installation experience and a commitment to delivering safe, efficient and high-quality installations. This is an excellent opportunity for experienced roofing professionals seeking consistent work, competitive remuneration and long-term opportunities within the renewable energy sector. Key Responsibilities The successful candidates will be responsible for the safe and professional installation of rooftop Solar PV mounting systems and solar panels across domestic and commercial properties. Responsibilities will include: Solar PV Installation • Installing Solar PV panels on pitched and flat roofing systems., • Installing and securing solar panel mounting systems, including roof hooks, brackets, rails, clamps and associated components., • Carrying out installations on concrete tile, clay tile, slate and other suitable roof coverings., • Measuring, positioning and aligning mounting equipment in accordance with approved installation designs., • Ensuring solar panels are correctly positioned, aligned and securely fixed., • Installing bird protection systems, including bird guards and mesh around solar panel arrays., • Working with different solar panel manufacturers and mounting systems., • Ensuring installations comply with manufacturer specifications, approved designs and relevant industry standards. Roofing & Structural Work • Safely removing and reinstating roof tiles or slates during installation., • Installing roof hooks and brackets while maintaining the integrity and weatherproofing of the existing roof., • Identifying damaged, loose or unsuitable roof coverings before installation., • Ensuring all roof penetrations, fixings and mounting points are correctly installed and weatherproofed., • Assessing roof conditions and reporting potential structural or installation concerns to site management., • Maintaining high standards of workmanship to prevent roof leaks, tile damage or other installation defects., • Working on various roof types and pitches in accordance with approved risk assessments and safe systems of work. Health, Safety & Site Compliance • Working safely at height and following all applicable health and safety regulations., • Inspecting access arrangements, scaffolding and working platforms before commencing work., • Using appropriate personal protective equipment (PPE) and fall protection systems., • Following site-specific risk assessments and method statements (RAMS)., • Ensuring safe manual handling, lifting and positioning of solar panels and mounting equipment., • Maintaining a clean, organised and safe working environment., • Reporting hazards, incidents and installation concerns promptly., • Coordinating with site supervisors, electricians and other installation personnel. Installation Quality & Site Documentation • Reviewing installation drawings, roof layouts and technical specifications before commencing work., • Ensuring mounting systems and panels are installed in accordance with the approved design., • Completing installation photographs and quality control checks., • Reporting any discrepancies between the proposed design and actual site conditions., • Ensuring installations are completed efficiently and to the company's required quality standards., • Communicating progress, material shortages and any installation issues to the office or site management team., • Supporting the completion of installation handover and quality assurance procedures. Essential Qualifications & Requirements Applicants should have relevant roofing experience, practical installation skills and the ability to work safely and independently. Essential requirements: • Valid CSCS Card appropriate to the role., • Proven experience in roofing, Solar PV installation or a closely related construction trade., • Good knowledge of pitched roof construction, roof coverings and fixing methods., • Experience installing solar panel mounting systems and roof brackets., • Understanding of working at height regulations and safe roofing practices., • Ability to use roofing tools, power tools and installation equipment safely., • Ability to interpret installation drawings and follow technical instructions., • Strong attention to detail and commitment to quality workmanship., • Excellent reliability, punctuality and professionalism., • Ability to work independently and collaboratively within an installation team., • Willingness to travel to installation sites across the UK., • Full UK driving licence preferred. Highly Desirable Qualifications Candidates holding the following qualifications and certifications will be given particular consideration: • NVQ Level 2 in Solar Collector Roofer / Solar PV Installation or an equivalent recognised qualification., • Blue CSCS Skilled Worker Card in the appropriate roofing or solar installation occupation., • NVQ Level 2 in Roofing Occupations or Roof Slating and Tiling., • Working at Height training., • Asbestos Awareness certification., • Manual Handling certification., • Relevant health and safety training., • IPAF or PASMA certification, where applicable., • Previous experience working on MCS-compliant Solar PV installations. Preferred Technical Experience We are particularly interested in candidates who have practical experience with: • Domestic and commercial rooftop Solar PV installations., • Concrete tile, clay tile and slate roofing systems., • Pitched roof and flat roof solar mounting solutions., • Roof hook, rail and clamp installation systems., • Solar PV panel alignment, positioning and secure mounting., • Roof weatherproofing and replacement of damaged tiles., • Bird guard and bird protection installations., • Working alongside electrical installation teams., • Installing Solar PV systems using mounting products from manufacturers such as K2 Systems, Van der Valk, Schletter and Renusol. Experience working with high-volume domestic solar installation teams will be a significant advantage. What We Offer At Evergreen Power UK, we recognise the importance of experienced and dependable installation professionals. We offer: • Competitive rates of pay based on experience, qualifications and employment arrangement., • Regular installation opportunities across the UK., • Opportunities for ongoing and long-term work., • A growing pipeline of residential and commercial Solar PV projects., • Professional operational and installation support., • Opportunities to develop specialist skills within the renewable energy industry., • A supportive team environment with a strong focus on safety and workmanship., • Immediate opportunities for suitably qualified and experienced candidates. The Ideal Candidate We are looking for professional Solar PV Roofers who take pride in their workmanship and understand the importance of completing installations safely, correctly and efficiently. The ideal candidate will: • Have demonstrable experience installing rooftop Solar PV systems., • Be confident working on different roof types and mounting configurations., • Have a strong understanding of roof integrity, weatherproofing and safe installation practices., • Be able to identify and resolve practical installation challenges., • Maintain high standards of health and safety at all times., • Communicate effectively with customers, electricians and office management., • Be organised, dependable and capable of meeting installation schedules without compromising quality., • Demonstrate a professional attitude and a commitment to customer satisfaction. We are particularly interested in experienced Solar PV roofers who can confidently complete rooftop panel installations to a high professional standard with minimal supervision. How to Apply If you are an experienced Solar PV Roofer or roofing professional looking to progress your career in the renewable energy industry, we would like to hear from you. Please submit the following information: • An up-to-date CV or summary of your roofing and Solar PV installation experience., • Details of relevant NVQ qualifications and CSCS certification., • Your current location and areas you are available to work., • Your availability and preferred working arrangement., • Details of previous Solar PV installation projects, where available. Join Evergreen Power UK and become part of a growing installation team helping homes and businesses transition towards cleaner, more sustainable energy. Evergreen Power UK – Delivering Professional Renewable Energy Solutions Across the United Kingdom.

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Knights Hill Capital

Mortgage Administrator

About Us Knights Hill Capital is a boutique mortgage brokerage based in London. We work with a wide range of clients and cases, from first-time buyers purchasing their first home through to experienced landlords with multi-million-pound property portfolios. Our work covers residential mortgages, buy-to-let and investment property finance, alongside protection for individuals and businesses. We are a small and growing firm, so we are looking for someone who is comfortable working as part of a close-knit team and who genuinely enjoys the administrative and case-management side of mortgage advice. The Role We are looking for an experienced Mortgage & Protection Administrator. Experience in financial services is a big plus! This is very much an administration and case-management position. We are looking for someone who enjoys being organised, keeping on top of cases, dealing with clients and lenders, and making sure the administrative and compliance side of the business is handled properly. You will work closely with our mortgage brokers and take responsibility for the administration of cases from the initial stages through to mortgage offer and completion. Your day-to-day responsibilities will include: • Liaising with clients to obtain the documents and information required for their mortgage application., • Reviewing and organising client documentation so cases are properly prepared for the broker to review., • Submitting Decisions in Principle and full mortgage applications to lenders based on the broker's advice and instructions., • Managing applications after submission, including dealing with lender requirements, outstanding documents and case updates., • Keeping clients informed and following up where further information or documentation is required., • Completing the required compliance administration for each case in line with our network's requirements and the broker's guidance., • Maintaining accurate and well-organised client records on our CRM and internal systems., • Submitting and progressing protection applications, including Life Insurance, Critical Illness Cover and other personal or business protection products., • Liaising with lenders, insurers and other parties involved in a case where required., • Keeping on top of multiple cases at different stages and making sure nothing gets missed. What We're Looking For We are particularly looking for someone who is naturally organised and takes pride in good administration. You should be comfortable picking up the phone and speaking with clients, lenders and insurers, and confident using different systems throughout the working day. You will also need: • Strong attention to detail., • Good written and verbal communication skills., • Confidence dealing with clients over the telephone., • Experience using mortgage CRM systems and lender portals., • Experience submitting DIPs and mortgage applications., • A good understanding of mortgage compliance and file requirements., • Experience with protection applications and the associated administration and compliance., • Strong general IT skills., • The ability to manage your own workload and priorities., • A proactive approach to chasing outstanding information and progressing cases., • The ability to work independently while being part of a small team. Because we are a boutique firm, we are looking for someone who is comfortable with the demands of a growing business and is willing to take ownership of their area of responsibility. Right to Work Applicants must already have the right to work in the UK. We are not able to provide visa sponsorship for this position. What We Offer • £28,000 - £30,000 per annum, • Hybrid working – London office and home working, • Permanent, full-time position, • A stable role within a small, growing mortgage and property finance brokerage, • The opportunity to become an important part of the day-to-day running of the firm as the business grows We're looking for someone who genuinely enjoys mortgage administration, likes keeping things organised and takes satisfaction from making sure cases are handled properly from start to finish. If that sounds like you, we'd be interested in hearing from you.

MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

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National Accident Support Line

Claims Handler Location: City of London – Fenchurch Street Salary: £23,000–£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the claims process as straightforward as possible for our clients while ensuring claims are handled efficiently and professionally from start to finish. The Role We are looking for a confident, organised and customer-focused Claims Handler to join our team. The primary focus of this role is to manage and progress non-fault road traffic accident claims, supporting clients throughout the claims process and ensuring all relevant information is obtained, recorded and communicated accurately. You will be responsible for speaking with clients, third parties, insurers, repairers and other relevant parties to ensure claims continue to progress smoothly. This is a fast-paced role where organisation, communication and attention to detail are essential. You will become a key point of contact for clients and will be expected to provide a professional and helpful service throughout their claim. Key Responsibilities • Handling and progressing non-fault road traffic accident claims from initial notification through to resolution., • Contacting clients to obtain accurate information regarding their accident and circumstances., • Taking detailed and accurate claim information and ensuring all relevant documentation is obtained., • Maintaining regular communication with clients and keeping them informed of claim progression., • Liaising with insurers, third parties, witnesses, repairers, recovery companies and other relevant parties., • Following up outstanding information, documents and actions to prevent unnecessary delays., • Assessing claim information and ensuring files are progressed in line with internal processes., • Updating internal systems and claim records accurately and promptly., • Monitoring claim stages and identifying any issues that could affect progression., • Escalating issues or complex matters to the appropriate member of the team when required., • Managing a caseload effectively and ensuring tasks and follow-ups are completed within required timescales., • Making and receiving telephone calls relating to active claims., • Responding to emails and other correspondence professionally and within appropriate timescales., • Working closely with the Client Relations, Hire, Repairs, Business Relations and Operations teams., • Ensuring clients receive a professional and positive experience throughout their claim., • Maintaining accurate records of all conversations, actions and correspondence., • Ensuring all company procedures, compliance requirements and data protection standards are followed. What We're Looking For An excellent candidate for this role will have: • A confident and professional telephone manner., • Strong communication and interpersonal skills., • The ability to communicate effectively with clients and third parties., • Excellent organisation and time-management skills., • Strong attention to detail and accuracy., • The ability to manage multiple claims and tasks at the same time., • Confidence making and receiving a high volume of telephone calls., • Good written communication skills., • Confidence using Microsoft Office, email and cloud-based systems., • The ability to remain calm and professional when dealing with difficult or frustrated clients., • A proactive approach to following up outstanding tasks and progressing claims., • The ability to work independently while also contributing effectively to a wider team., • Good problem-solving skills and the ability to identify when an issue needs to be escalated., • A willingness to learn and develop knowledge of the accident management and motor claims process. Previous experience in claims handling, accident management, insurance, customer service, credit hire, motor claims or another telephone-based role would be beneficial, although full training will be provided. Knowledge of the motor insurance, vehicle repair or accident management industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Full training on NASL's claims processes and systems., • Opportunity to develop a career within claims and accident management., • Experience working across a wide range of motor claims and accident-related services., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and are committed to providing a high standard of service to our clients. We work as a team and believe that everyone plays an important role in ensuring our clients receive the right support following an accident. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

South Kensington, London

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

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Tally & Associates Legal Services Limited

Newly Qualified (NQ) Solicitor

2 months ago

Full-time

London

Newly Qualified (NQ) Solicitor Practice Areas: Special Educational Needs & Disabilities (SEND), Housing, Welfare Benefits, Social Care & Deputyship Law Location: Central London Working Model: Hybrid – 3 days in the office, 2 days from home. Salary: £35,000 basic salary + uncapped performance bonus On-Target Earnings: £48,000+ per annum Experience: Newly Qualified Solicitor – previous specialist experience in our practice areas is not essential Funding Model: 100% privately funded practice – no legal aid caseload Progression: A growth role in an expanding firm, with a clear route towards senior responsibility for a practice area and, in time, a role in the leadership of the firm. About the Firm We are a highly specialised London law firm dedicated to protecting the rights, welfare and interests of vulnerable individuals, children and families. Our work focuses on Special Educational Needs and Disabilities (SEND), housing, welfare benefits, social care and deputyship matters, including civil litigation, administrative law, tribunal proceedings and Court of Protection work. We operate on a 100% privately funded basis and do not undertake legal aid work. This enables us to maintain focused caseloads and provide a high standard of individual attention, strategic advice and client care. We are a growing practice. This role has been created because our caseload is expanding and the person we appoint will help shape how the firm develops over the coming years. The Opportunity. We are looking for a motivated and compassionate Newly Qualified Solicitor. You do not need extensive previous experience in SEND, housing, welfare benefits, social care or deputyship law. We are interested in potential, strong legal foundations, excellent communication skills and a genuine willingness to learn. The successful candidate will receive structured training, close senior supervision and increasing responsibility as their experience develops. This is intended to be a long-term career opportunity for a solicitor who wants to develop strong technical expertise while gaining meaningful experience across several specialist and closely connected areas of law. Because our practice areas are so closely connected, a single client or family will often have needs across several of them. A SEND matter may reveal a housing problem, a welfare benefits entitlement or the need for a deputyship. We want a solicitor who learns to see the whole picture of a client’s circumstances, not just the matter in front of them and who is trained from the outset to identify where the firm can properly help further. Key Responsibilities As your experience develops, your responsibilities will include: * Managing a privately funded caseload under close senior supervision; * Advising individuals and families on SEND, housing, welfare benefits, social care and deputyship matters; * Providing clear, compassionate and professional client care; * Drafting legal correspondence, representations, applications, witness statements and other formal documents; * Preparing grounds and supporting documentation for tribunal appeals; * Preparing cases for First-tier Tribunal and county court proceedings; * Undertaking advocacy and representation where appropriate to your experience; * Conducting legal research and contributing to case strategy; * Maintaining accurate time recording and effective file management; and * Developing commercial awareness and working towards agreed billing objectives. • Taking ownership of your matters from first enquiry to conclusion, so that each client has a single, reliable point of contact;, • Identifying, within your existing matters and client relationships, further areas in which the firm can properly assist and opening those matters in consultation with senior colleagues;, • Contributing to the growth of the firm by developing referral relationships, attending relevant events and helping to build the firm’s profile in its specialist areas; and, • Playing an active part in the day-to-day running of the practice, including improving precedents, processes and compliance systems and taking on defined operational responsibilities as the firm grows. Billing Target & Support As your experience, confidence and caseload develop, you will work towards an annual billing target of £180,000. We recognise that an NQ solicitor requires time, training and support to develop a sustainable caseload. You will therefore receive close senior supervision and structured technical training as you progress. The billing target provides transparency around performance expectations while creating a clear link between individual performance and financial reward. Fees generated on matters you have identified within existing client relationships, or on clients you have introduced to the firm, count fully towards your target. Bringing work in is therefore rewarded through the same bonus structure as doing the work. Salary & Uncapped Performance Bonus Guaranteed Basic Salary £35,000 gross per annum Your basic salary is guaranteed and is not dependent upon achieving the annual billing target. On-Target Performance Bonus The firm operates a transparent performance bonus structure. For qualifying annual fees up to the £180,000 target, the bonus is calculated at 10% of net qualifying fees, after deduction of: * £35,000 basic salary; and * £15,000 fixed annual office cost allocation. At £180,000 in qualifying annual fees, this produces: £35,000 basic salary + £13,000 performance bonus = £48,000 total annual earnings. Over-Performance Bonus Performance above the £180,000 annual threshold is rewarded at a higher rate. Qualifying fees above £180,000 attract an additional 15% bonus, without the £35,000 salary or £15,000 office cost deductions being applied again to those additional fees. There is no upper cap on the over-performance bonus. By way of illustration, qualifying fees of £220,000 in a year would produce total earnings of £54,000 (£35,000 basic salary + £13,000 target bonus + £6,000 over-performance bonus). Comprehensive Specialist Training We recognise that an NQ solicitor is at the beginning of their professional career. You will therefore receive structured training and supervision across our principal practice areas. Training will include: * SEND law, including EHCPs, annual reviews, mediation and First-tier Tribunal appeals; * Housing law and relevant civil and administrative law procedures; * Welfare benefits and associated appeals; * Social care law and disputes involving statutory services; * Deputyship and Court of Protection work; * Legal research, case strategy and professional drafting; * Client interviewing and case management; * Tribunal and court preparation; and * Advocacy and representation. • Identifying related legal needs across our practice areas: for example where a SEND matter also raises housing, welfare benefits, social care or deputyship issues and opening further matters where it is in the client’s interests;, • Business development for a specialist practice, including building referral relationships with schools, SENCOs, charities, parent and carer groups, advocates and other professionals; and, • The running of a modern law practice: file management systems, precedents, time recording, compliance and the commercial management of a caseload. You will initially work closely with senior members of the firm and will take on greater responsibility and independence as your knowledge, skills and confidence develop.

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The Bull Group

Sky Bar Manager - 53rd Floor Piano Lounge

2 months ago

£16–£20 hourly

Full-time

Millwall, Tower Hamlets

London's highest piano lounge | 53rd floor, Wardian, Canary Wharf E14 Full-time | Tips and service charge | Immediate start Some bars have a view. This one has all of them 🌇🍸💫 Fifty-three floors up, the windows wrap the whole way round. Canary Wharf on one side, Greenwich on the other, and the full London skyline laid out in between. On the right evening the cloud sits below the glass and the room feels genuinely untethered from the city underneath it. That is where you'd be making drinks. The Observatory is London's highest piano & cocktail lounge. Live piano, a proper cocktail list, and a food menu built to be eaten slowly with friends. We opened just over a year ago and have spent that time turning it into something people are quietly protective of. We're now looking for a Bar Manager to take charge of the bar and carry that on. 🎹 THE VENUE The Observatory sits at the top of Wardian, exclusively for the residents of the two towers below it. Around 2,000 people have access, and a good number of them are in every week. That changes the job completely. You're not turning over strangers. You're building a room of regulars who know your name and expect you to know theirs, and who will tell you honestly what they think of the new menu. It has the warmth of a members' club without any of the stiffness. The bar itself is the centerpiece of the venue and deliberately so. That means the Bar Manager here spends most of their time exactly where they should be: behind the bar, making drinks, talking to guests, with an eye across the whole venue. This is not a role that disappears into an office. Live piano is weekly and our signature 'Piano Plates' are a tapas-style sharing menu designed to be picked at across a long evening with a cocktail in the other hand. Food runs seven days. 🥃 YOUR CRAFT, VALUED If you care about what goes in the glass, you'll be somewhere it counts. We want someone with genuine opinions about dilution, about garnish, about the difference between a drink that's technically correct and one that's actually good. You'll have real input into the list, work directly with suppliers, and build seasonal serves that sit properly alongside the food and the piano. The room gives you permission to be ambitious. Guests come here for an occasion, they're not in a rush, and they'll try what you recommend. That's a rare thing and it's wasted on someone who just wants to pour. 🚀 THE ROLE You'll run the bar. Standards, stock, ordering, prep, consistency. The cocktail quality is yours to own and yours to push. You'll lead a small team. A handful of people, hands-on, side by side. You'll set the standard by working to it rather than talking about it, and train the team properly as they come through. You'll host. Learning names, remembering orders, reading the room. The best nights here are the ones where the manager is visibly enjoying themselves. You'll support events. The Observatory hosts a steady calendar of private hires, birthdays, engagements, weddings and seasonal parties. To be clear: our events team handles the planning and the logistics. Your part is the drinks, the bar and the delivery on the night, plus being the familiar face residents come to first. Events experience is a bonus, not a barrier - if you've got the bartending and the hosting, we'll bring you up to speed on the rest. You'll help shape what's next. Menus, promotions, ideas for the room. We're a year in and still building. You'd be joining early enough for your fingerprints to be on it. --- 💥 WHAT WE OFFER • Sociable hours. We open at 4pm on weekdays, midday at weekends. No breakfast shifts, no split shifts, no 3am finishes., • Tips and service charge, • Real ownership of a venue with a genuine identity, not a site on a spreadsheet, • Input that goes somewhere. Menu development, supplier tastings, seasonal launches, • Room to progress. We're a growing London group - Beringers, Lockdown, Supershakes, The Eleventh Hour - and we promote from within wherever we can, • Staff food and drinks on shift, plus discounts across every venue, • The backing of an experienced events and senior management team, • Immediate start available 🔥 WHO WE'RE LOOKING FOR • Strong bartending behind you, ideally with time in a senior or management role, • Real cocktail knowledge and the consistency to deliver it on a full Saturday, • Comfortable leading a small team by example, • A natural host. Warm, present, genuinely interested in people, • Organised enough to run the operational side without being asked twice, • Calm through a busy service and a full events diary, • Someone who notices the detail, because our regulars absolutely do You don't need years of events management. You don't need a group background. If you're an excellent bartender who wants to run a room and look after people properly, that's the person we're looking for. ⚡ ONE MORE THING We'd like this to be a long stay. Everything good about this job compounds. The regulars, the reputation of the room, the events diary, the list you build. A year in, it's a genuinely different job to the one you start. That only pays off for someone who wants to stay and build it, and we'd rather be honest about that now than six months in. If you're looking for the next step rather than the next stopgap, this is one of the best rooms in London to take it in. 👋 HOW TO APPLY Hit apply, and tell us one drink you'd put on our list. That's the whole application. One drink, one line on why. We read every one and reply to everyone. If it looks like a fit, we'll set up a quick video chat, then get you in to see the place, meet the team and take in the view - followed by a paid trial shift so you can decide for yourself. The 53rd floor is very difficult to describe and very easy to show you.

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