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About the job This position is full time, permanent working based in Sawbridgeworth Hertfordshire. Introduction Uniq Block Management are seeking a Trainee Property Manager, customer focused Property Manager to act for a range of clients and to Support the Senior Property Managers the management of prestigious and growing mixed use portfolios. ABOUT THE TEAM This role sits within the Property Management Team reporting directly to the Director and Senior PM’s Role Purpose You will be a key contact for residential leaseholders on all elements of the mixed-use services and budgets. You will ensure that management services delivered by UBM are safe, compliant, fairly and reasonably priced and in adherence to our management agreement. You will support the Director and other senior team members responsible for governing department-level strategies and you will make recommendations and reports into senior managers on any issues or opportunities arising, where a decision, action or change in strategy would benefit clients, customers or the organisation. Key Responsibilities Day to day operations, establishing and maintaining standards, goals, objectives and priorities, ensuring the property is always maintained within reasonable cost parameters, contributing to a quality, safe and healthy residential environment Ensure effective and active asset management of the residential elements (including any Registered Providers/Affordable Housing elements) to include financial performance e.g. cost control, revenue strategies, and debt control Where applicable, prepare building service charge budgets for presentation, in conjunction with estate, to Client and Leaseholders ensuring accuracy, robust apportionment reasoning and supporting benchmarking processes and data Work closely with UBM Commercial Surveyors, FMs and Procurement Teams to understand and advise on estate-wide service charge budgets ensuring these are prepared and issued in accordance with legislation and in a timely manner Ensure tight financial management of rents, service charges and insurance premiums ensuring all management and ad-hoc fee invoices are raised in accordance with contracts and paid promptly Review and where necessary produce building management strategies Monitor credit control and ensure best practices Landlord and Tenant liaison and management of lease obligations across the portfolio Work with Building Management team to support Community Investment strategy/delivery and day to day operations Attend Client and leaseholder meetings as required, with some attendance out of office hours where reasonably necessary Apply professionalism, accountability, and integrity in all dealings for and on behalf of clients and within UBM Maintain industry best practice and showcase Residential environment, carrying out tours to potential clients, industry, other external visitors Participate as directed in departmental strategies/projects and departmental business development activities Support and provide input into the Asset Management strategy for the Residential Mix Use Portfolios working closely with the senior team members Skills Required This is a trainee role so experience is not required. We are look for someone eager to learn this role and grow over many years within the company. Training/Courses will be provided. Computing skills with capabilities in using Microsoft Outlook, Word, Excel, and Power Point. Forward thinking and proactive Excellent presentation skills Person Specification Excellent interpersonal skills, verbal and written Ability to prioritise and meet deadlines Maintains positive attitude within themselves and their wider team Accurate with exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident and passionate team player who deals effectively with colleagues and clients Flexible approach to work, including the requirement to attend evening meetings with customers where necessary. Interpersonal and analytical skills including the ability to facilitate communication with a range of different stakeholder groups and to flex communication styles to yield positive interactions. Understands and appreciates the importance of using discretion and when confidentiality and other protective processes must be applied to written, verbal and electronic communications. We believe in dynamic and different approaches in building effective teams and excellent client
Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a law firm in dealing with all legal aspects of commercial and property matters. The company is able to offer hardworking and ambitious candidate a platform and roadmap for career progression, which includes a route to partnership. The company has a strong desire to build the law practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property; or (3) immigration - and at least some experience in all three areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus, private health and dental insurance, subsidised gym membership. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work 40 hours a week. However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs. Part-time work and career breaks are sometimes possible, but you'll need to keep up to date with changes to the law. Hybrid work - spending some time working from home and some in the office - could also be possible.
- Contact Supervisor (Centre and Community Based), Children’s Contact Service - Based in Hertfordshire (Service and community based) Various hours available: Negotiable up to 37 hours p/w - Locations available: · Cheshunt (EN8) · Hemel Hempstead (HP1) · Welwyn Garden City (AL7) - Grade 2 (lower) point 11 – 15: £21,196 - £23,966 per Annum. - Permanent contract. - ID: 778 *Please state which area you are interested in as well as the ID number 778 when applying ** Required Skills:** · Have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times. · be able to demonstrate an understanding of safe working practices, risk assessment and risk management. · Have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court. · Be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus. Job Description: As a Contact Supervisor, you will ensure that families are welcomed and supported when in the Supervised Contact Centre, in community settings and other appropriate venues as required. You will have an open-minded, flexible and caring approach towards children, parents and other family members who are attending supervised contact. Our aim is to provide a happy and positive experience for children, young people and their families. You will therefore ensure that children and young people are kept safe and that their emotional wellbeing is prioritised at all times. You will ensure the welfare of children and young people is at the forefront of the team’s work and ensure that Family Action and Hertfordshire’s safeguarding procedures are followed. You will provide an opportunity to support parents to maintain positive relationships with their children. Where required, you will oversee practical and emotional support for parents building a trusting relationship with them; this will help to make supervised contact sessions a positive experience for the children. Where contact is between the wider family group e.g., sibling contact, you will ensure the needs, preferences and experiences of all attendees are considered and supported. Key Tasks and Responsibilities: · Support the delivery of safe and effective supervised contact sessions. · Promote and maintain contact arrangements that are agreed between all parties including respecting the wishes of children and young people. · Have an understanding of, and comply with, Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare and safety of children and vulnerable adults, undertaking risk assessments before each session ensuring that the risks identified by Social Workers are mitigated. · Assess the quality of parenting observed during the supervised contact, ensuring that the key areas for observation identified by the Social Worker are addressed, and use this evidence to complete detailed and timely reports as required by the court and/or principal social worker. · Ensure that all supervised contact sessions are managed to ensure as positive experience for the children and young people as possible. · Recognise any risks of harm and intervene appropriately to de-escalate the risks or bring in additional support as required to safeguard the children. · Keep records of your work using Family Action systems, adhere to confidentiality, information sharing protocols and risk assessment processes. · Travel to supervised contact sessions in other area’s (when required). · Contribute to the collection, recording and analysis of information required by commissioners, judiciary, principal social worker and Family Action and provide accurate reports as necessary. · Participate in personal supervision, funded training and appraisal processes to ensure your knowledge skills and practice is of a high standard. · Implement the principles of Family Action’s Equal Opportunities Policy in every aspect of your work and positively promote the principles of the policy amongst colleagues, service users and other members of the community. · Comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect the health, safety and welfare of yourself and others. · Have an understanding and comply with Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare of children and vulnerable adults. · Ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community. · Comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare. · Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required. · Meet opening hours of the centre’s, including some Saturdays. · To demonstrate, at all times, Family Action’s values, which underpin Family Action’s mission of ‘building stronger families’ by: a) people focused b) Reflecting a ‘can do’ approach c) Striving for excellence in everything we do d) Having mutual respect for everyone we work with, work for and support through our services Person Specification · Previous work with children and families is desirable but not necessary. · Ability to work with families in conflict and the importance of remaining impartial, objective and focused on the needs of the child/children at all times. · Understanding of child development, attachment and appropriate parenting approaches. · Have the ability to demonstrate an understanding of safe working practices, risk assessment and risk management. · Good planning and excellent report writing and record keeping skills. Experience of and ability to use MS Office applications and electronic recording systems. · Understanding of the needs of families / individuals, and of the impact of disadvantage and social exclusion and a commitment to and willingness to promote inclusion and equality of opportunity for all. · A confident and professional approach to working with service users, stakeholders and colleagues. · Excellent verbal, listening and written skills, including basic IT skills. · The ability to priorities and organise workload effectively including the timely completion and submission of case records and reports. · The ability, commitment, and willingness to work flexibly including evenings and weekends. · The ability and willingness to occasionally travel within the Hertfordshire area. Please send your CV along with the area/s you are interested in applying for and the ID number