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Join Our Team as a Customer Service Specialist – Banking & Financial Services (Hybrid, Glasgow) Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you. Start Date: 12th January 2026 Get ready to kick off the new year with a fresh start in a role that truly matters! Salary: £26,728 per annum Competitive pay with opportunities to grow and develop your career. Location: Hybrid – Glasgow, Cuprum Building, Argyle Street * Hybrid solutions to match business and personal needs Hours: Full-Time – 40 hours per week * Shifts between 8:00 am and 5:00 pm, Monday to Friday Training: * 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: * * Right to Work in the UK * Criminal Record Check * Credit Check • Sanction, • CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team – Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You’ll Be Doing • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing, • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise, • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective, • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution, • Be the final voice of support—resolving issues with confidence and compassion when customers need us most, • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If… • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level., • You’ve written final responses and know how to communicate clearly, fairly, and with impact, • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email, • You thrive in fast-paced environments and embrace change with a positive mindset, • You’re comfortable working to targets and deadlines without compromising on quality, • You’ve got a sharp eye for detail and a strong sense of fairness, • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand, • You quickly grasp key regulations and understand how they shape our decisions, • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • High levels of accuracy and attention to detail, • Be driven to work towards achievable targets Financial Sector - Key Responsibilities • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels, • Use your problem-solving skills to support our customers, resolve their query and create a positive experience., • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers, • Have excellent attention to detail, • Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: January 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Job Description Personal Trainer - Build Your Business with The Gym Group! In order to make an application, simply read through the following job description and make sure to attach relevant documents. Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow. Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential. Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments. Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces. Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients. Your Benefits as a Self-Employed Personal Trainer: Zero-Risk Start - First month's rental completely free! Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success. Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game. Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure. Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive. Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

Would you like to join Europe's leading premium health and wellness group? All potential applicants are encouraged to scroll through and read the complete job description before applying. Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Lifeguard to join our team! With over 180 indoor and outdoor pools at David Lloyd Clubs, our Lifeguards play a vital role in always overseeing the poolside safety as well as being on hand to ensure our members are having a great experience . You will ensure the pool areas are compliant on all Health and Safety requirements, conducting pool tests in accordance with company guidelines and ensuring that documentation is maintained accurately at all times ." We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Lifeguard: You must hold a n NPLQ qualification to apply for this role. Have a passion for all things health and fitness . S trong engagement, communication and active listening skills. xrnqpay A team player, happy to share knowledge and best practice." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub

The opportunity to run your own business while benefiting from a gym that actively promotes personal training services. Modern training facilities, functional zones, and free weights to deliver high-quality sessions. A steady stream of fitness enthusiasts looking for expert coaching and results-driv

The opportunity to run your own business while benefiting from a gym that actively promotes personal training services. A steady stream of fitness enthusiasts looking for expert coaching and results‑driven training. Modern training facilities, functional zones, and free weights to deliver high‑q

The opportunity to run your own business while benefiting from a gym that actively promotes personal training services. Modern training facilities, functional zones, and free weights to deliver high-quality sessions. A steady stream of fitness enthusiasts looking for expert coaching and results-driv

Self Employed Personal Trainer - Irvine - Irvine. Personal Trainer - Build Your Business with The Gym Group!. Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than jus

The opportunity to run your own business while benefiting from a gym that actively promotes personal training services. Modern training facilities, functional zones, and free weights to deliver high-quality sessions. A steady stream of fitness enthusiasts looking for expert coaching and results-driv

Continuous Professional Development: Exceptional support through our Training Academy that empowers you to excel in role. They can support you with loans and savings plans, as well as help you become a personal finance expert.

Looking for warehouse operators in Haysham! Important: applicants without a valid work permit and with education higher than a bachelor will be immediately rejected.IntroductionOur client is a well-established organization in the scientific manufacturing sector, contributing to the production of e

We are currently recruiting for a number of SEN Teaching Assistant to work in a specialist Primary school in the county of Denbighshire on an ongoing supply basis.Ensure all your application information is up to date and in order before applying for this opportunity.The primary school offers a stimu

To assist the Manager in the smooth, efficient, economic daily operation of the hatchery, ensuring at all times cost effective utilisation of labour and resources.Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.To maintain and

Excell Supply are currently recruiting for a KS2 Primary Teaching Assistant for a fairly large Primary school in the Wrexham area.This position is full time working Monday to Friday.Your role as Teaching Assistant will be to support both the Children and the Class Teacher.Is your CV ready If so, and

Would you like to join Europe's leading premium health and wellness group? W e are on the look out for a passionate Personal Trainer to join our team! As a Personal Trainer you will deliver high quality Personal Training sessions, including programming plans and guiding our members in the gym en

Is this your next job Read the full description below to find out, and do not hesitate to make an application.JobType:Temporary/Supply-FlexibleHours.Benefits:HolidayPay|PensionScheme|OngoingSupport.

Would you like to join Europe's leading premium health and wellness group? W e are on the look out for a passionate Personal Trainer to join our team! As a Personal Trainer you will deliver high quality Personal Training sessions, including programming plans and guiding our members in the gym en

SEN Supply Teaching Assistant Conwy.Learn more about the general tasks related to this opportunity below, as well as required skills.Supply/Temporary, Full-Time/Part-Time.Excell Supply is seeking a passionate and dedicated.This rewarding role involves supporting pupils with.Special Educational xsabv

Would you like to join Europe's leading premium health and wellness group? W e are on the look out for a passionate Personal Trainer to join our team! As a Personal Trainer you will deliver high quality Personal Training sessions, including programming plans and guiding our members in the gym en

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.JobType:Temporary/Supply-FlexibleHours.Benefits:HolidayPay|PensionScheme|OngoingSupport.

SEN Teaching Assistant Location: Tameside Contract: Full-time, ongoing Pay Rate: £106 - £110 per day We're working with a welcoming and inclusive primary school in the Tameside area who are seeking a caring, enthusiastic, and reliable individual to join their supportive team.About

Please ensure you read the below overview and requirements for this employment opportunity completely.Are you a passionate and dedicated Teaching Assistant looking for flexible work in.We are seeking enthusiastic and reliable.

Teaching Assistant – Mainstream Primary School Tameside, OL6 £92 - £100 per day Immediate start Temporary to Permanent Mainstream Primary School Setting About the Role We are seeking a dedicated and enthusiastic Teaching Assistant to join a welcoming Primary School in Tame

Job Title: Higher Level Teaching Assistant (HLTA).Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.Contract Type:Full-time / Part-time / Supply.Are you an experienced Teaching Assistant looking to take the next step in you

As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape.It'll see you tackle things like removing litter and debris from the car park and loading bay.Washing external windows and glass doors until they sparkle.Or making sure the

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Are you passionate about supporting childrens learning and helping them achieve their full potential? We are looking for enthusiastic and adaptable.As a Supply Teaching Assistant,

Behaviour Support Worker Job Title: Behaviour Support Worker (SEMH) Area: Tameside, Greater Manchester Start Date: Monday 1st December 2025 Contract Type: Full-time, Permanent Salary: £525-£700 per week (Dependent on experience and responsibilities) Working Hours: Monday to Friday,

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

Support the client with personal care, medication, and daily activities.

Excell Supply are currently recruiting for Primary Teaching Assistant for a Primary school in the Wrexham area.This position is full time working Monday to Friday.Your role as Teaching Assistant will be to support both the Children and the Class Teacher.Is your CV ready If so, and you are confident

Care Support Worker - Female Only.Broadmeadows Estate in Symington, KA1 5PU.Full time and Part time (8-hour shifts, 12-hour shifts, Waking Nights, Sleepover).Meadowview, Hansel Supported Living Service.Driving License essential, Female only*.Are you ready to make a positive difference - join our exc

Supply Teaching Assistant Primary Schools.Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Are you passionate about supporting children in their early education journey?.We're looking for enthusiastic and reliab

At Achieve together, you'll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond.

Please ensure you read the below overview and requirements for this employment opportunity completely.Are you a passionate and dedicated Teaching Assistant looking for flexible work in.We are seeking enthusiastic and reliable.

Supply Teaching Assistant Primary Schools.Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Are you passionate about supporting children in their early education journey?.We're looking for enthusiastic and reliab

This is a fantastic opportunity to join a dedicated cleaning team in a.Ensure all rooms and communal areas are kept.Replenish cleaning supplies and maintain equipment safely and correctly.Report any maintenance or safety issues promptly to supervisors.Work efficiently to meet cleaning schedules and

We are currently recruiting for a number of SEN Teaching Assistant to work in a specialist Primary school in the county of Wrexham on an ongoing supply basis.Ensure all your application information is up to date and in order before applying for this opportunity.The primary school offers a stimulatin

This is your chance to join a market leader in food distribution,?Brakes (a Sysco Company) where youll get job security, ongoing training, and real opportunities to grow your career all within a welcoming team that treats you like family. Youll receive a full induction and tailored training plan, i

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Welsh-Speaking Teaching Assistant £13.Are you a fluent Welsh speaker passionate about supporting students in their learning journey? We are seeking aWelsh-Speaking Teaching Assistan

Vibe Recruit are currently hiring a Part-Time Cleaner to join our client, who provides cleaning services across Newport and surrounding areas, including council and social housing properties.Due to increased workload, they are looking for a reliable and flexible individual to support their growing t

Supply Teaching Assistant Primary Schools.If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Llandudno, Conwy and surrounding areas.Are you passionate about supporting children in their early education journey? xsa

At Achieve together, you'll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond.

Welsh-speaking Supply Primary Teaching Assistant.Ready to make your application Please do read through the description at least once before clicking on Apply.We are looking for a dedicated.Welsh-speaking Primary Teaching Assistant.If you're passionate about supporting young learners and flu.

Willingness to develop skills and undertake ongoing training.

Please ensure you read the below overview and requirements for this employment opportunity completely.Are you a passionate and dedicated Teaching Assistant looking for flexible work in.We are seeking enthusiastic and reliable.

What We Are Looking For A caring, patient, and enthusiastic personality Strong communication and empathy, a true people person A willingness to learn and take part in training provided by Rising Hope Education Experience or transferable skills from nurseries, tutoring, playwork, youth work, or care

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.JobType:Temporary/Supply-FlexibleHours.Benefits:HolidayPay|PensionScheme|OngoingSupport.

SEN Teaching Assistant - Your Role Will Involve: Supporting pupils on a 1:1 basis or in small groups Assisting the class teacher in delivering inclusive learning Helping manage behaviour in line with school policies Creating a safe and nurturing classroom environment SEN Teaching Assistant - The Id