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Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

At Sterling Plumbers, we are a leading provider of heating and plumbing solutions, committed to delivering top-notch services to our valued customers. To apply for the position of Plumber/Gas Engineer at Sterling Plumbers, please submit your up-to-date CV and a cover letter outlining your relevant e

M&E Mobile Electrical / Mechanical Maintenance Engineer Mobile West Sussex Become a valuable member of Platinum by taking on the role of a full-time Mobile M&E Maintenance Engineer covering the West Sussex County. This is an excellent opportunity to be part of a professional team delivering high-quality planned and reactive maintenance services across a varied portfolio of council properties. Your skills, reliability, and attention to detail will play a key role in ensuring the safe and efficient operation of essential public buildings. What We Give You In Return: An incredible 26 days of holiday (plus All BH!). A chance to experience multiple sites & contracts, giving you experience and exposure. Professional training opportunities. Company electronic device (Tablet/Smartphone). Routes for progression and development opportunities. Great overtime opportunities throughout the company. Benefit from employer pension contributions. Experience yearly salary reviews. Van + Fuel Card Working Pattern Monday to Friday 40 hours per week Typical hours: 07:00am – 16:00pm or 08:00am – 17:00pm depending on client requirements Overtime opportunities available Participation in Out of Hours call-out rota required Daily Activities / Responsibilities Carry out Planned Preventative Maintenance (PPM) across mechanical, electrical, and fabric assets. Attend a range of council sites daily, weekly, and monthly as scheduled. Perform routine water hygiene tasks including: Tap flushing Water temperature testing Pipework TMV checks where required Carry out fire safety compliance tasks including: Weekly fire alarm testing Emergency lighting checks Liaison with specialist contractors Assist with sprinkler and life safety system inspections/tests. Complete general reactive maintenance tasks including plumbing, electrical fault finding, lighting, doors, locks, heating, pumps, and minor fabric repairs. Respond promptly to urgent client call-outs and breakdowns. Complete service reports, logbooks, compliance paperwork, and digital records accurately. Supervise visiting subcontractors and ensure safe systems of work are followed. Maintain high standards of health & safety across all council premises. Build positive working relationships with site staff, caretakers, and client representatives. Call out rota. Ideal Candidate Qualified in NVQ Level 2 Mechanical / Plumbing and/or NVQ Level 3Electrical maintenance. Experience in mobile building services maintenance. Good understanding of compliance tasks within public sector buildings. Able to work independently and manage own schedule. Full UK driving licence required. Strong customer service and communication skills. Enhanced DBS You will cover multiple sites including care homes, libraries, fire stations, offices, depots, and other council-owned buildings throughout West Sussex. The main purpose of the role is to provide an outstanding maintenance service by carrying out planned preventative maintenance (PPM), statutory compliance checks, and reactive repairs on electrical, mechanical, and building services systems, while supporting client requests and maintaining excellent site standards. Are you ready to be Platinum?... APPLY NOW, WE'LL GET BACK TO YOU IN 72 HOURS OR LESS! We are an equal opportunities employer and welcome applications from all suitable candidates. We are proud to have made the Mental Health at Work Commitment be signatories of the Race At Work Charter and be a Disability Confident committed employer. Benefits: Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Referral programme Sick pay

Working on heating systems and installing new central heating pumps and 2 ports and 3 ports and shower pumps. Day to day plumbing maintenance, fixing toilets and taps and installing kitchen sinks and toilets and installing outside taps. Then on the heating side, 2 ports and 3 ports, centre heating p

Shows empathy and understanding to our customers. Your daily routine will include fault finding, servicing, repairs and CP12's, as well as various plumbing jobs. Committed to providing outstanding customer service.

Pleasant Plumbers is an established plumbing and heating company delivering high-quality installation, maintenance and repair services across residential, luxury residential and commercial properties throughout London. Due to continued growth we are looking to recruit an experienced Plumbing and Hea

This is an excellent opportunity for a qualified professional to work across a diverse property portfolio, maintaining and improving a wide range of plumbing, heating and drainage systems within historic and modern buildings. An established and prestigious organisation in Cambridge is seeking an exp

Shows empathy and understanding to our customers. Your daily routine will include fault finding, servicing, repairs and CP12's, as well as various plumbing jobs. Our aim is to give our customers peace of mind, so that when they have a home emergency and need to get things repaired, we get it done ri

KLM Heating & Plumbing LTD is seeking a skilled Gas Engineer / Plumber to join their team in Bedford and surrounding areas. The ideal candidate will have a variety of qualifications, including Gas Safe certifications, and will handle installations, servicing, and maintenance of domestic gas applianc

SK Heating and Cooling Ltd is a leading specialist in Refrigeration, Air Conditioning, Mechanical Ventilation, and Heating, serving commercial clients across Gloucestershire a. You’ll have hands‑on experience in air conditioning and a solid understanding of project delivery. This is a varied and

Foul Drainage and Grease PPM – locate all internal drains and check water flow, clearing any debris and grease trapped in the system. Roof PPM’ S – conduct the cleaning and debris removal from all gutters, drainpipes, and gulleys internally and externally. Surface Water PPM’ S – clearing a

The ideal candidate should be growth-focused and experienced in Amazon PPC, listing optimization, keyword research, product launches, inventory management, and account health. A+ Content and Brand Store management. Handling suppressed listings and policy issues.

Supervise subcontractors, maintain plant rooms and engineering areas to a high standard, and ensure all tools and test equipment remain safe and compliant. We are seeking a skilled and proactive Multiskilled Engineer to deliver planned preventative maintenance (PPM), reactive maintenance, and breakd

Excel Plumbing And Heating Supplies Ltd is seeking an experienced Amazon Specialist to manage and grow Amazon seller accounts. Organizational skills and an understanding of Amazon trends are essential for success in this position. The ideal candidate should possess over 3 years of experience, with a

An established building services contractor working across commercial and industrial sites is looking to recruit an experienced Plumbing & Heating Engineer to join their Facilities team. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilati

We currently have an opportunity available to join our client, one of the world's leading manufacturers of traditional gas and renewable heating systems, with a great salary and benefits package on offer, along with significant opportunities to train on and become a specialist on their systems. Dome

Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. An established building services contractor working across commercial and industrial sites is looking to recruit an experienced Plumbing

This is a full-time, permanent position, primarily focusing on heating and plumbing system upgrades within a secure defense environment. With a competitive salary of £32,500 and additional benefits including a company van, pension scheme, and funded training, this role offers excellent career progr

Guide the technical growth and implementation of UK standards and best practices within the Group for mechanical and plumbing systems. To expand the current team operating in the UK, ESA Engineering is seeking an engineer to support mechanical and technical design activities. Practical application o

A family-run Plumbing & Heating contractor in Eastleigh is seeking a Plumbing Engineer to carry out installation, service, and maintenance work. Ideal candidates will have essential domestic gas qualifications and strong plumbing experience, along with excellent communication skills. This full-time

Area Sales Manager – Bathrooms, Plumbing and Heating. Job Title: Area Sales Manager – Bathrooms and Plumbing & Heating. Industry Sector: Bathrooms, Brassware, Sanitaryware, Baths, Showers, wetroom systems, shower trays, plumbing & heating merchants and bathroom retail showrooms.

Shows empathy and understanding to our customers. Your daily routine will include fault finding, servicing, repairs and CP12's, as well as various plumbing jobs. You will need to have held your ACS qualifications for a minimum of 1 year and have at least 1 year's fault finding experience.

My client is a well-established and highly respected business operating within the commercial Plumbing & Heating and HVAC sector. This is a fantastic opportunity to join a successful business within the commercial Plumbing & Heating sector, selling a broad range of products into M&E Contractors, ins

Join our team and help deliver outstanding customer service as part of Jersey’s leading plumbing and heating supplier. Drive sales and build strong relationships. Maintain clean, safe, and organised areas.

Strong level of commercial plumbing and heating engineering knowledge, extensive experience as a Commercial Plumbing and Heating Engineer, with a strong preference for candidates with additional expertise in related building services, demonstrating versatility and a comprehensive understanding of me

Gas Engineer / Plumber Salary: £39,000 - £45,000 per annum Location: Bedford and surrounding areas Job Type: Permanent; Self-employed (CIS scheme); Fortnightly pay (open) Working Hours: Monday to Friday; 7:30 am to 4:00 pm About Us We are a trusted plumbing and heating company based in Bedford

Take full ownership of Plumbing & Heating performance, including sales, service, safety, and standards. Build strong, long-lasting relationships with customers and become their trusted partner for plumbing and heating solutions. This is a fantastic opportunity for a strong people leader with solid p

SK Heating and Cooling Ltd is seeking an Air Conditioning Projects Engineer based in Gloucester to manage air conditioning installations from start to finish. The role requires hands-on experience in the air conditioning industry, strong organisational skills, and the ability to oversee projects of

You will deliver plumbing and heating services to domestic and commercial clients while maintaining high standards of work. Go Fix Mechanical & Drainage Services in Greater London is seeking experienced Plumbing & Heating engineers. Candidates should have at least 5 years' experience and relevant qu

Shows empathy and understanding to our customers. Due to our exceptional growth, we are recruiting for experienced gas engineers to cover West Midlands & the surrounding area. Your daily routine will include fault finding, servicing, repairs and CP12's, as well as various plumbing jobs.

The Plumbing and Heating Modern Apprenticeship is designed to provide individuals with the opportunity to develop competencies that are needed to carry out job roles and responsibilities within the plumbing and heating industry. As an apprentice Plumbing and Heating Engineer, you will be following a

Your daily routine will include fault finding, servicing, repairs and CP12's, as well as various plumbing jobs. Shows empathy and understanding to our customers. Our aim is to give our customers peace of mind, so that when they have a home emergency and need to get things repaired, we get it done ri

Lead product launches ensuring effective collaboration across sales, marketing, and supply chain teams in the UK and Poland. Develop and deliver product strategies that drive profitable growth within the Plumbing & Heating category. New Product Manager – Plumbing and Heating Products.

Shows empathy and understanding to our customers. Your daily routine will include fault finding, servicing, repairs and CP12's, as well as various plumbing jobs. You will need to have held your ACS qualifications for a minimum of 1 year and have at least 1 year's fault finding experience.

An established building services contractor working across commercial and industrial sites is looking to recruit an experienced Plumbing & Heating Engineer to join their Mechanical team. Commercial plumbing and heating installations. NVQ Level 3 Plumbing & Heating.

Your daily routine will include fault finding, servicing, repairs and CP12's, as well as various plumbing jobs. Shows empathy and understanding to our customers. Friendly and professional in all situations.

Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. An established building services contractor working across commercial and industrial sites is looking to recruit an experienced Plumbing

Join our team as a Heat Pump Engineer, where you’ll be installing, servicing and maintaining ground and air source heat pumps and the radiators and underfloor heating systems they work with. Installation Assistance: Actively assist in the installation and commissioning of heat pump systems and the

The ideal candidate will have a recognised Plumbing & Heating qualification and a current Gas Safe Registration. This full-time, permanent role offers a chance to work in a prestigious organisation maintaining diverse plumbing and heating systems across various properties. This position features ong

A reputable building engineering firm in Dacorum seeks a Plumbing and Heating Engineer for their maintenance department. The role involves plumbing maintenance, heating system installations, and teamwork. Benefits include a competitive salary, pension, and annual leave that increases with service.

Applicants need to have their own transport, hand tools, and experience in plumbing, heating, and renewable energy systems. Watertight Plumbing Solutions LTD is seeking a Domestic pipe fitter/plumber for existing and upcoming contracts in the UK. While Gas safe qualifications are preferred, they are

Candidates should have extensive plumbing and heating engineering knowledge, effective communication skills, and relevant technical qualifications. Mitie Cleaning & Hygiene Services is hiring a Commercial Plumbing and Heating Engineer for the Alder Hey Children's Hospital Account. The role involves

A plumbing and heating company is seeking an experienced Plumbing and Heating Engineer to join their team in London. You will manage plumbing and heating jobs from start to finish, ensuring compliance with regulations while providing excellent customer service. This full-time role offers a salary be

As part of the plumbing & heating team, you will be required to carry out a vast range of services associated with all aspects of plumbing & heating for both domestic & commercial clients. Due to further expansion & investment, Go-Fix Mechanical & Drainage Services require Plumbing & Heating enginee

The ideal candidate will be qualified to NVQ Level 2 in plumbing and heating, have previous plumbing knowledge, along with experience of replacing white goods. You will have excellent communication and Interpersonal skills, and will have an adaptable approach to work, with the ability to wok both so

Manchester Arndale offers an exciting Plumbing and Heating apprenticeship opportunity where you'll gain on-the-job training leading to an SCQF 7 in MES Plumbing Services. As a valued apprentice, you'll work under experienced professionals and benefit from the diverse and inclusive environment that M

An established building services contractor working across commercial and industrial sites is looking to recruit an experienced Plumbing & Heating Engineer to join their Facilities team.

The Plumbing and Heating Modern Apprenticeship is designed to provide individuals with the opportunity to develop competencies that are needed to carry out job roles and responsibilities within the plumbing and heating industry. As an apprentice Plumbing and Heating Engineer, you will be following a