Point a hotel jobs in United Kingdom

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A BREAKFAST CHEF AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Executive Head Chef and Sous Chefs, you will be based at the hotel on a Full-Time basis. We are looking for an experienced Breakfast Chef with ambition and drive within the Hospitality industry. Our Breakfast Chef will have a passion for food and the charisma to inspire a team, producing high quality a la carte breakfasts at 5* consistent standards. You can expect your working day to include the following; To establish key working relationships within the hotel, particularly with the Front of House team– we are one team and you will be expected to be positive, collaborative and to drive this ethos with workable solutions. To be highly communicative with the front of house team during service. To deliver excellent and consistent quality a la carte food at high volumes. To have accountability for the Breakfast production in the absence of the Executive Head Chef / Sous Chefs, ensuring efficient and timely food production. To process orders in advance of requirements, taking ownership for Breakfast stock and preparation. To assist in the preparation of lunch / afternoon tea / staff food following breakfast service. To ensure quality of food and adhere to good practice, H&S policy, food hygiene and legal compliance. To prepare dishes to specification with consistency, care and artistic flair. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Breakfast Chef, you will need the following qualities and skills; We are looking for someone who has worked within a high-volume commercial kitchen specifically within hotels. Who has an understanding of a la carte breakfast requirements and capable to manage their own workload. We are looking for at least 2 years’ experience as a Breakfast Chef or Chef de Partie within hospitality. Experience of working alongside a hotel team to deliver operational excellence and team positivity. Excellent communication skills. Availability to work during peak periods (e.g weekend mornings) with varied days off midweek. Available to work from 5.30am / 6am in the morning and work an 8 hour day, 5 days over 7. Pleasant personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and are passionate about maintaining a positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels. An extra day’s holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Hotel F&B, Spa Treatment Discounts and Sales Incentives Gratuities Discounted Local Parking Facilities A link to our extensive employee benefit portal with discounts over hundreds of retailers To learn more about our full benefits package, click here to watch our employee benefits video or Search RBH Careers for further details. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... ABOUT US Wotton House Hotel is not just a place to stay; it's an experience. Set amidst lush landscapes and historic charm, our hotel offers a unique blend of luxury and tranquillity. As we continue to redefine hospitality standards, we are on the lookout for a skilled HR Manager who can contribute to our commitment to excellence. THE ROLE Are you a seasoned HR professional with a passion for hospitality and a keen eye for talent? Wotton House Hotel, a luxurious destination nestled in the heart of Dorkin, Surrey is seeking a HR Manager to join our vibrant team. As the HR Manager, you will play an important role in creating a positive work culture and ensuring the smooth functioning of our human resources operations within the hotel. Your responsibilities will include: Talent Acquisition: Lead recruitment efforts to identify and attract top-tier talent that aligns with our hotel's values and standards. Employee Relations: Create and maintain a positive work environment by handling employee relations, conflict resolution, and fostering a culture of open communication. Training and Development: Implement training programs to enhance employee skills and ensure continuous professional development. Induction: Develop and refine our induction process to ensure new employees feel welcomed, informed, and prepared from day one. Create engaging orientation sessions that encapsulate our values, operational standards, and the unique culture of Wotton House Hotel. Performance Management: Oversee performance appraisal processes and work with department heads to address performance-related issues. Payroll: Support the payroll function to ensure accurate and timely compensation for all staff. Stay updated on legislation affecting payroll and implement best practices to maintain compliance and efficiency. REPORTING STRUCTURE AND SUPPORT You will report directly to the General Manager, providing regular updates and insights on HR operations and employee relations. As part of the RBH family, you'll have access to a supportive network, including the central management team and the Divisional HR Manager. This structure ensures guidance, best practices sharing, and assistance from experienced professionals across our wider HR team. QUALIFICATIONS To be successful in this role, you should possess: Proven experience as an HR Manager in the hospitality industry. Strong knowledge of HR best practices, labour laws, and regulations. Excellent communication and interpersonal skills. Demonstrated ability to lead and inspire a diverse team. Solid understanding of talent acquisition, employee engagement, and retention strategies. RECRUITMENT PROCESS Application closing date April 5th. First stage interviews are scheduled to start week commencing 8th of April, to be held in person at Wotton House Hotel with the General Manager. Feedback and next steps will be communicated to candidates moving forward in the process. Our aim is to extend job offers by the 18th of April. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Access to company wellbeing programmes Annual company events Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A Team member Conference and events AT Wotton House Hotel, Dorking What you'll be doing... Reporting to the Head of Conference and Events you can expect your working day to include the following. setting up rooms for special events (weddings, conferences,banquets) Deliver excellent service Help host Weddings, Conferences and banquets WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of you will need the following qualities and skills. Attention to detail Customer focused Be able to deliver excellent service WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £11.44 - £11.44 per hour Department: F&B service Bar RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHT'S GUEST SERVICES ASSISTANT AT HOLIDAY INN EXPRESS DUNSTABLE What you'll be doing... Reporting to the Duty Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Dunstable. This three star Dunstable hotel is situated just 5 minutes drive south of Dunstable Town Centre in the picturesque Bedfordshire countryside, just outside Luton on the outskirts of London. The hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access. The hotel is close to Junction 9 on the M1 making it ideal for local business parks or guests with onward travel on the national motorway network. Located within the London commuter belt the hotel has excellent public transport links with direct trains from nearby Luton to London St Pancras every 10 minutes. The hotel is a short drive from London Luton International Airport, approximately 20 minutes drive from the hotel. Our park, stay and fly package takes the stress out of getting to the airport You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via mail. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A BREAKFAST TEAM MEMBER The position of Breakfast Team Member has become available at DoubleTree by Hilton Edinburgh City Centre. Reporting into the Breakfast Manager, you will be responsible for providing exceptional guest service that anticipates guests needs, preparing department that is ready for service and ensuring the operation is left ready for the next shift together with supporting room service requests. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements! The successful candidate will: Have a positive 'can do' attitude Be passionate about delivering great guest service and creating a 'home away from home' for our guests Be willing to learn and take on new challenges. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

YOUR JOURNEY WITH US STARTS HERE...... Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What we’re looking for A warm, people-oriented demeanour A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions, or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. MUST HAVE RIGHT TO WORK IN THE UK

JOIN OUR FAMILY At The Municipal M Gallery, Liverpool part of RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... We can't wait for you to join us. You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via email RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

We are looking for an outgoing and friendly Receptionist to join our Boundary team in the heart of Shoreditch. The successful candidate will be the first point of contact to our Hotel guests & Restaurant guests. We are looking for someone who is confident greeting guests, answering phone calls & emails and using reservation systems. Please note: No overnight shifts (earliest start 8am, latest finish 11pm) - some flexibility required

Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SALES Associate - in-person role (i.e. not remote) Basic - £26k/annum + benefits + Uncapped bonuses! Are you hard-working, reliable and enjoy the buzz of working with people to create epic events? Do you want to embark on a rewarding career in events and hospitality? If so, continue to read below....... We are seeking a Sales Executive to join our team of passionate events, conferencing and banqueting professionals. A willingness to learn, proactive attitude, flexible approach and positive mindset are essential. Full training will be provided. The role involves selling to clients that are interested in holding an event at the venue, which will include: • To handle telephone, email and online enquiries for functions including weddings, conferences and private dining • To carry out showrounds and appointments at the hotels • Completing the necessary administration to ensure the event is successful from a customer service and financial point of view • To produce and communicate function details for all internal stakeholders ensuring they are well briefed on forthcoming events both through function details and 1:1 meetings • To generate new leads and enquiries as well as maintaining existing/return business Candidates must be eligible to live and work in the UK Get in touch!

JOUFFRE LTD Established in 1987 in Lyon, a city renowned for its rich textile heritage, Jouffre Inc. stands at the pinnacle of luxury upholstery and window treatments. While our roots are deeply anchored in France, our expertise stretches globally with dedicated craftsmen and teams stationed in New York, Lyon, and Rabat. Serving the visions of the world's most distinguished interior designers, we've been entrusted with projects spanning private residences, renowned hotels, and other prestigious spaces. At Jouffre, our daily mission is to breathe life into time-honored craftsmanship, translating the audacious visions of international designers into tangible luxury. Beyond our craft, we are staunch believers in nurturing the growth of our team members. We foster an environment that celebrates initiative, autonomy, responsibility, and unwavering dedication. Join us, and be a part of a legacy where tradition meets innovation. This year 2024 will once again mark the history of Jouffre as we seek to develop a new workshop in London, Jouffre Limited. This project represents much more than a simple expansion, it’s for us a real challenge and an opportunity to build something remarkable again. MAIN OBJECTIVE OF THE POSITION What is exciting is that everything has to be developed! From the search of the ideal location to the recruitment of an exceptional team and its management, including the acquisition of equipment and the development of production processes. Every day will be a new step in building a truly special new workshop. To give you a little more detail, you will be responsible for the workshops as well as all production within the company. By maintaining a very high level of requirements in terms of results and involvement, you will be in charge with the Country Manager of the serenity, well-being, pleasure at work of the team that we are going to recruit as well as of their personal development. As part of our values ​​(rigor, transference, perseverance, creativity) you will have to encourage them to make decisions and initiatives. This will ensure their commitment and lead to customer satisfaction. Your ambition? Achieve Jouffre’s human and economic performance objectives! RESPONSIBILITIES & MISSIONS Development of the workshop (with the Country Manager) - Identifies and evaluates opportunities for setting up the workshop in London. - Manages the search, selection and negotiation of premises for the workshop. - Oversees the layout of the production space, ensuring it complies with safety standards and production requirements. Purchases of Machines and Equipment - Identifies the needs for equipment and machines for the workshop. - Manages the process of purchasing, delivering and installing the machines needed for production. Project Coordination - Collaborates with the Country Manager to understand customer needs and plan projects accordingly to align production goals with overall business strategy - Organize, coordinate and monitor daily production schedules and ensure you meet deadlines and time and quality requirements - Communicates regularly with various internal and external stakeholders to ensure effective coordination of production activities - Ensures quality control at all steps before carrying out delivery operations Management of Supplies and Inventories - Established partnerships with suppliers of materials and supplies necessary for the production - Manages inventory efficiently to ensure availability of materials needed for the production Recruitment and Team Management - Initially carries out seat upholstery and drapery work depending on the clients needs - Recruits, trains and supervises a team of experienced upholsterers - Develops training programs necessary to ensure quality and consistency of work Once the team is established and as Manager, supervises the team's performance and provides support to foster a productive and motivating work environment. Trust your teams and give meaning to their daily missions. You must succeed in soaking up the F-Form Company culture which should be at the heart of your concerns. Management Missions - Create and implement your optimal organization and related processes - Define and monitor KPIs and ensure objectives are achieved - Carry out individual interviews with your teams - Create a climate of trust in the team through communication - Make yourself available to your teams and support them towards autonomy - Ensure the training, skills development and development of your teams - With kindness, set your level of requirements and your expectations of involvement, challenges and teams! We are still a little craft company, your missions and your role are intended to evolve according to the needs of the company, your desires, your progress, your proactivity and the opportunities that you could identify. This job offer constitutes the basis of your mission and allows you to list the fundamentals that you will have to ensure. It’s not a limiting framework but the starting point of the mission that you are going to create! PROFILE To succeed in this amazing project, we will need people who share our passion for craftsmanship, our determination to push boundaries, and our commitment to excellence. We are looking for creative individuals, innovators who don't shy away from the unknown, leaders who know how to transform obstacles into opportunities, starting with you! We are looking for a candidate who is an Upholsterer with a minimum of 10 years of experience and who ideally has experience in production management, projects and team management or at least a great desire to improve skills in these areas! Of course, planning and monitoring production in a manufacturing workshop no longer holds any secrets for you! Perfectly autonomous and agile, you like challenges and you know how to inspire a team and support a company in its human and economic performance and international development. You are a truly positive, dynamic, proactive and optimistic leader even if you have character because you know how to question yourself. Your communication, your organization and your ability to manage tense situations are your main strengths. You are constantly proactive and you like to take initiatives. Acting results-oriented and proactively, we are counting on you to take charge of all production and operations at Jouffre Limited and develop this company! Together we have the opportunity to create a place where ideas come to life, where quality is unquestionable and where every piece is a work of art. Let's make it happen! Prerequisites: - Be a professional upholsterer with 10 years of experience - Experience required in the high-end sector - Be bilingual in English, French is a plus - Have worked in London or at least a good knowledge of the London market - Have good command of IT tools - Have had an experience in project management, production and team management (Management) is a real plus ADDITIONAL DETAILS Location: London Type of Contract: Full Time Starting Date: April / May 2024 (with prior training in our workshops in Lyon) Manager: Caroline Deschamps (Country Manager) Salary: £48,800.00 gross per year with benefits: 1.5 days holiday per month plus bank holidays (according to the British Law) 1 day holiday will be earned each year up to a maximum of 25 days holiday per year International health insurance to be provided by the company (April International) Monthly travelcards to be paid by the company 2 first monthly rent to be paid by the company 4 round trips to Paris to be paid by the company (if originally based in France)

We are looking for a passionate** Hotel Receptionist** to join our wonderful team at Merit Kensington Hotel, our elegant 4 star boutique hotel in Earl’s Court. What you’ll do - Attend to all guest queries in a prompt, professional manner ensuring a high level of guest satisfaction. - Completing a seamless check in and check out service for all our guests. - To act as a point of contact for all guests, helping and offering them efficient customer service, identifying their needs as well as product knowledge - Ensure the correct handling of guest messages, mail and packages. - To know details of the day’s arrivals, identify priority guests, VIPs and ensuring their rooms are checked prior to arrival and placed with relevant VIP amenities. - Ability to work independently and handle emergency situations calmly.