Power platform jobs in AberdeenCreate job alerts

A leading energy company in Scotland seeks a Business Analyst to enhance operational processes within the PMO. The ideal candidate will have a degree or relevant experience in business analysis or process management, alongside skills in Microsoft Power Platform and a strong analytical background.

£37,000 - £43,000 per annum dependent on experience Customer Insight & Intelligence Lead Up to £37,000 - £43,000 per annum, dependent on experience Permanent London Hybrid We are looking for a Customer Insight and Intelligence Lead to join Saga’s Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them at various stages of their lives. In this newly created role, you’ll report to the Chief Operating Officer and be responsible for driving measurable improvements in customer experience, satisfaction, and retention on our PMI and Travel journeys. As Customer Insight and Intelligence Lead, you’ll be responsible for transforming customer data into actionable insights that drive continuous improvement across the customer journey. This role combines advanced analytics, business intelligence, and a deep understanding of customer behaviour to inform strategic decisions and operational enhancements. By integrating data from multiple sources—including Voice of Customer (VoC), complaints, transactions, journey analytics, conversations, and retention metrics—the role ensures that every improvement is grounded in robust evidence and delivers measurable value for both customers and the business. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office roughly once a week, allowing us to collaborate and share success as a business. There will also be adhoc visits to Folkestone in Kent to meet with the wider operations team. Role Responsibility As our Customer Insight and Intelligence Lead you will be responsible for aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), and retention/churn metrics to identify trends, pain points, and opportunities for improvement. Other responsibilities will include: • Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes., • Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques., • Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements., • Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention., • Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results., • Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed., • Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices. The Ideal Candidate As our Customer Insight & Intelligence Lead you will have proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry. You will need to have experience within a large-scale customer operation, ideally from the Insurance industry, but we consider applicants from other regulated areas. You will also be able to demonstrate the following skills and experiences; • Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI)., • Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics, etc.)., • Ability to translate complex data into clear, actionable insights and recommendations., • Excellent communication and stakeholder management skills., • Experience with customer journey mapping and process improvement methodologies., • Knowledge of data privacy, compliance, and governance requirements., • Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar) Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3390

You will be at the forefront of Microsoft technology and will contribute to direction of the development team by staying up to date with the latest developments in the Power Platform, Azure, Data and related technologies. Integrate Power Platform solutions with. Stay updated on Power Platform featur

The Power Platform team is a small team within the wider delivery area, responsible for developing and supporting a variety of integration processes and delivering standalone Power Platform projects. Your role within the CRM and Power Platform practice involves being responsible for overseeing the d

Supporting UK clients with Power Platform queries, particularly around Power Apps and Power Automate, and working with the ProjectPowerPack solution. A respected international consultancy with a relaxed and flexible working culture, expanding its UK team to meet growing demand for Power Platform exp

This role demands deep expertise in Dynamics 365 and Power Platform, architectural design skills, and strong people leadership.

NET applications, Azure services, and the Microsoft Power Platform, along with hands-on experience in release management and CI/CD processes.

Microsoft Power Platform (Power Apps, Power BI, Power Automate). Existing Products and Power Platform-based solutions.

The role involves designing BI dashboards, automating workflows, and providing insights to stakeholders using Power BI and the Power Platform.

This role requires proficiency in Microsoft technologies including Power Apps, Power Automate, and Power BI.

A growing Microsoft Solutions Partner is seeking a Business Central Developer to join their ERP and Power Platform team. Strong AL development experience is essential, alongside knowledge of Dynamics 365 and Power Platform.

A leading technology solutions provider is looking for a Power Platform Developer to oversee design, development, and implementation of solutions using Microsoft Power Platform. The successful candidate will have extensive experience with Power Apps, Power Automate, Power BI, and Dataverse, along wi

From building dashboards in Power BI, automating workflows in Power Automate, and creating intuitive apps in Power Apps, you'll be at the heart of digital transformation. Strong hands-on skills with Power BI (DAX, Power Query, data modelling, visualisation). Experience with Power Automate and Power

Integrate Power Platform solutions with. Stay updated on Power Platform features and industry trends. Our pedigree in hyper‑automation provides a competitive edge when we deploy solutions developed on Microsoft Power Platform, UiPath and Blue Prism.