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OtherPower systems engineer jobs in United Kingdom
Are you a business? Hire power systems engineer candidates in United Kingdom
- Lynxight
Technical Support Engineer2 months agoFull-timeLondonHow about using your talent to save a life? In Lynxight we literally save lives by equipping pool lifeguards with an AI-based companion that's revolutionizing water safety. Our innovative technology enhances lifeguards’ response times and provides pool management with crucial operational insights, setting high standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs. Are you up for the challenge? Location: Remote (UK) Department: Operations / Customer Success Employment Type: Full-Time (day rate) About Lynxight Lynxight is a cutting-edge technology company specializing in AI-powered video analytics for aquatic environments. Our mission is to create safer, smarter, and more responsive aquatic facilities through intelligent surveillance systems and actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase. · Act as the primary technical in-person liaison for UK-based clients and partners. · Develop the technical skills required to deputise for the implementation engineers as required. · Support customers through system setup, calibration, and routine maintenance procedures as required. · Participate in the development of support and implementation best practices and knowledge base content. · Directly reporting to the Head of UK Customer Operations. Qualifications / skills · 2+ years of experience in technical support, IT, or a related technical customer service role. · Strong technical background in IT, with knowledge of hardware, software, and networking. · Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (preferred). Equivalent experience and qualifications would be considered. · Proficiency with Windows/Linux operating systems and command-line tools · Excellent problem-solving and analytical skills. · Customer-focused attitude with a commitment to providing exceptional service. · Self-motivated with the ability to work independently and manage multiple priorities. · Ability to travel frequently and work on the road, including overnight stays. · Previous experience working with international teams or startups an advantage · Proven right to work in the UK. What We Offer · Longterm contract. · Remote-first work culture with flexibility. · Opportunity to work with a mission-driven, fast-growing team at the intersection of AI and public safety. · Career development opportunities and direct involvement in shaping customer success strategies. If you love tech and people, excel at juggling multiple challenges at once, and are eager for a place where you can truly grow—then you belong with us!
Easy apply - Quant.ai
Agentic AI Consultant8 days ago£30000–£35000 yearlyFull-timeLondonLocation - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
Immediate start!No experienceEasy apply
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