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We are a premier dining and nightlife destination, offering a unique blend of culinary excellence, private dining, exclusive events, a vibrant bar and lounge area, and an unforgettable dining experience. Combining classic and stylish dining with a fashionable flair, we provide our discerning customers with an exceptional atmosphere where they can indulge in luxury and sophistication. We are now seeking an experienced Bar & Operations Manager to take full ownership of the venue’s operations, ensuring flawless execution of service, high-profile events, and an extraordinary guest experience. Role Overview: As Bar & Operations Manager, you will oversee the entire operation of the venue, ensuring that our high standards are upheld across service, hospitality, events, and financial performance. You will play a pivotal role in maintaining our reputation as a leading late-night, high-end establishment, known for its exceptional cocktails, luxury dining, and elite clientele. Key Responsibilities: Operational Leadership: Oversee all aspects of the bar, lounge, and private dining operations, ensuring a seamless and exceptional experience for guests. Culinary & Beverage Excellence: Work closely with the culinary and bar teams to maintain a refined menu of premium drinks and gourmet dining options. High-Profile Events & Private Dining: Plan and execute exclusive events and private dining experiences tailored to high-net-worth individuals, corporate clients, and VIPs. Revenue & Financial Performance: Manage budgets, control costs, drive revenue growth, and maximize profitability. Team Leadership & Training: Recruit, train, and develop a team of professionals who excel in luxury hospitality and five-star service. Stock & Supplier Management: Ensure high-quality sourcing, inventory control, and strong relationships with premium suppliers. Compliance & Security: Ensure full adherence to licensing laws, health & safety regulations, and venue security protocols. Branding & Marketing Support: Collaborate with marketing and PR teams to enhance the venue’s presence and maintain its reputation as a top-tier nightlife and dining destination. Requirements: Proven experience as a Bar Manager / Operations Manager in a high-end, late-night venue (West End, City clubs, or similar). Strong leadership, financial, and operational management skills. A deep understanding of luxury hospitality, fine dining, high-profile clientele, and exclusive events. Ability to work late-night shifts and thrive in a fast-paced environment. A well-established network within the nightlife, dining, and events industry is highly desirable. Why Join Us? Lead a prestigious venue known for culinary excellence, high-profile events, and a world-class guest experience. Competitive salary with performance-based bonuses. Be part of an elite hospitality brand that blends luxury dining, mixology, and entertainment. Work with industry-leading professionals in a high-energy, high-profile environment. If you have the experience, passion, and leadership skills to elevate our venue to new heights, we’d love to hear from you! Apply now with your CV and a cover letter detailing your relevant experience.
Job Description: We are seeking a talented and motivated Project Coordinator to join our dynamic team in the creative industry. The ideal candidate will play a pivotal role in managing various tasks and projects, ensuring that they are executed efficiently and successfully. Key Responsibilities: - Coordinate and manage multiple projects simultaneously, ensuring all deadlines are met. - Liaise with team members, clients, and stakeholders to facilitate effective communication and collaboration. - Organise and maintain project schedules, ensuring all milestones are tracked and achieved. - Assist in the visual and conceptual development of projects, contributing creative ideas and solutions. - Support video editing processes, including organising footage, making edits, and collaborating with editors to ensure high-quality outputs. - Monitor project progress and report updates to relevant parties. Ensure all project documentation is accurate, up-to-date, and easily accessible. - Foster a positive and proactive team environment, encouraging collaboration and creativity. Qualifications: - Excellent communication and organizational skills. - Strong attention to detail and a keen eye for aesthetics. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software (such as Premiere Pro or Final Cut Pro), along with Microsoft Office (Word, Excel, PowerPoint). - Previous experience in the film or creative industry is a plus. - A proactive attitude with the ability to work collaboratively in a fast-paced environment. - Strong problem-solving skills and the ability to think creatively. - Available 24/7 in emergency. - As it is Global program, might need to travel several countries for shooting. Join Us: If you are passionate about bringing innovative ideas to life and making a significant impact in the creative field, we invite you to apply for this exciting opportunity. Your contributions will play a vital role in shaping our projects and enhancing our team's success. This will be short term 4-6 months contract.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.
LSL Capital is a collection of design-led restaurants that are the culmination of years in luxury hospitality. Every little detail in our venues reflects the founders’ shared passions - food, fashion and travel - creating incomparable dining experiences in unforgettable spaces. We are on the hunt for a Social Media & Content Creator to join our team. You’ll be responsible for creating, editing, and managing digital content across our social media platforms, ensuring our brand’s voice is heard and loved by all who follow us. What You’ll Be Doing: - Designing, producing, and editing content tailored to each brand’s social channels to ensure consistency and relevance. - Using tools like Canva, Adobe Premiere Pro, Photoshop, and InDesign to create high-quality videos, reels, GIFs, and photo edits. - Capturing professional visuals by working with DSLR cameras, microphones, and lighting equipment. - Keeping us ahead of the game with your extensive knowledge of platforms like Instagram, Facebook, TikTok, and YouTube. - Scheduling content and supporting with community management when needed. - Planning and managing video shoots, working collaboratively with internal teams to meet deadlines. - Keeping all social media profiles fresh, updated, and on-brand. - Collaborating with the marketing team on exciting projects to drive engagement and brand awareness. Who We’re Looking For: - 2+ years of experience in a similar role, ideally working with social media content creation or digital marketing. - Proficiency with key editing tools and a creative eye for high-quality, on-trend content. - Hands-on experience with DSLR cameras and video production tools. - A strong understanding of the social media landscape, trends, and audience engagement strategies. - A motivated, organised, and detail-oriented individual with a flair for storytelling. Why Join Us? - Work in a dynamic and supportive team environment. - Flex your creativity and make a tangible impact on our brands. - Opportunities for professional growth and skill development. - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair! Are you a creative soul with a passion for social media and engaging content? we’d love to hear from you!
About Us: Tropical Vows is a premier destination wedding and tour package company specializing in unforgettable experiences in Sri Lanka. From destination weddings to outbound travel management, we have successfully conducted over 35+ destination weddings and helped countless travelers explore the beauty of Sri Lanka. With our expansion into the UK market, we are seeking a driven and dynamic individual to join our team and grow our client base. Position Overview: We are looking for a Sales & Tour Consultant who will be responsible for bringing in clients, coordinating with them, and managing partnerships with other companies. This role includes selling destination weddings and promoting Sri Lanka tour packages. The candidate will also help establish partnerships with UK-based companies offering similar services. In return, we offer a competitive monthly salary, commission, and exciting benefits, including a fully paid trip to Sri Lanka for exceptional performers. Key Responsibilities: - Identify potential clients and bring them on board. - Schedule and coordinate client meetings or calls to discuss offerings. - Close sales for destination weddings and tour packages to Sri Lanka. - Partner with companies offering similar services in the UK. - Maintain a steady pipeline of clients and ensure at least one successful sale monthly. - Collaborate with the team to understand pricing, materials, and packages. - Act as the bridge between clients and Tropical Vows for smooth communication. - Market Sri Lanka as a destination and secure partnerships to grow sales. Compensation and Benefits: - Monthly Salary: £3,600 Commissions: - 8% on each destination wedding sale. - 5% on each Sri Lanka tour package sale. Benefits: - Fully paid employee trip to Sri Lanka for outstanding performance. - Flexible work options, including part-time involvement. - Note: If no sales are made in a given month, salary and benefits will not apply. What We’re Looking For: - Sales-driven individuals with strong communication and persuasion skills. - Ability to work independently and deliver results. - Basic understanding of the travel or destination wedding industry is a plus. - Proficient in using communication tools and maintaining records. - Equal opportunity mindset – we welcome candidates from diverse backgrounds. Selection Process: 1. Online interview with the CEO via Google Meet. 2. Signing of a contractual agreement outlining responsibilities and commissions. 3. Onboarding and training to understand the products and services. Additional Notes: - Payments for commissions are made immediately after client payments are received. - This is a results-oriented role with the flexibility to work part-time if desired. Join Tropical Vows and help us bring the beauty of Sri Lanka to the world through unforgettable experiences.
Cafer Erol London Knightsbridge, London Join Our Team! Cafer Erol, a premier Turkish establishment in Knightsbridge, is excited to announce openings for Head Waiter/Supervisors. We are looking for a experienced waiter / waitress to join our team at Cafer Erol, we pride ourselves on providing warm welcomes and exceptional service, ensuring that every guest enjoys the finest food and beverages in a friendly and efficient environment. What We Offer: Flexible working hours between 40-48 hours per week (subject to change) A dynamic work environment Salary of up to £16ph minimum £14 (including service charge). Opportunities for growth and development Requirements: Availability to work on Fridays, Saturdays, and Sundays Right to work in the UK Second language skills are a plus If you are passionate about hospitality and ready to be part of an exciting new venture, we would love to meet you! How to Apply: Please bring your CV to your interview.
MeetingRoomz is a dynamic and innovative company dedicated to revolutionise future of work. We're looking for a passionate and creative Marketing and Communication Executive to join our team and play a key role in driving our brand, communication, and content strategy. ** Role Overview:** The Marketing and Communication Executive will lead the development and execution of our marketing, branding, and public relations initiatives. This multifaceted role demands expertise in creating impactful campaigns, producing engaging multimedia content, and building relationships with media and external stakeholders. ** Key Responsibilities:** Marketing Strategy Develop and implement a comprehensive multi-channel marketing strategy. Identify and execute viral growth opportunities for brand visibility. ** Podcast and Multimedia Production** Plan, produce, and edit podcasts, videocasts, and interviews. Develop compelling storytelling formats tailored to target audiences. ** Public Relations** Write and distribute engaging press releases and articles. Cultivate relationships with journalists, bloggers, and influencers. Actively seek media coverage to enhance brand recognition. Brand Development Define and evolve the brand identity to resonate with core audiences. Monitor market trends to inform branding efforts and ensure relevance. Content Creation Craft high-quality communication materials, including blogs, newsletters, social media posts, and thought leadership pieces. Ensure consistent messaging and tone across all channels. ** Technical Skills:** Significant experience working in a video creation role for a direct-to-consumer brand, across social media (TikTok, Meta, YouTube) and broader content channels. Previous experience working collaboratively in the content creation process. Solid experience using Premiere Pro, Photoshop, and After Effects for video editing and content creation. A background working with high-quality video and audio using professional cameras and recording equipment, as well as experience recording and editing from mobile. Creativity and a strong desire to bring ideas to the table and see them through to fruition. What We’re Looking For: Proven experience in marketing, communications, or a related role. Strong storytelling and content development skills. Hands-on experience with podcast or video production tools and platforms. Knowledge of media relations and PR best practices. Creative mindset with the ability to execute innovative branding strategies. Excellent organizational and project management skills. Strong interpersonal skills to build and nurture relationships. ** What We Offer:** A flexible hybrid work environment that fosters work-life balance. A competitive salary package commensurate with experience and expertise. Opportunities for professional growth and career development. A supportive and collaborative team culture. How to Apply: If you're excited about the opportunity to shape impactful narratives and amplify our brand, we'd love to hear from you. Please submit your resume, portfolio, or samples of relevant work
Company: East Dragon LD Limited Position Title: Sales Administrator (Asian Region) (SOC 4151) Working hours: 37.5 hours Salary: £38,700 - £40,000 Location: 7 A Henriques Street, London, England, E1 1NB Position Summary: EAST DRAGON LD LIMITED is a premier destination for luxurious textiles, clothing, footwear, and leather goods. At EAST DRAGON LD LIMITED, we are dedicated to curating a selection of high-quality fashion essentials that elevate your wardrobe and enhance your personal style. We are seeking a Sales Administrator for the Asian Region, who will play a critical role in supporting and coordinating sales operations to drive growth in online sales markets. The role involves managing orders, maintaining CRM systems, analysing sales data, and ensuring seamless communication between teams, customers, and partners in the Asian markets. Overview We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales department by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires strong organisational skills, a customer-focused mindset, and proficiency in various software applications. Key Responsibilities Process and manage sales orders accurately and efficiently for the Asian market, ensuring timely order fulfilment and delivery. Act as a liaison between customers, sales teams, logistics, and support functions to resolve issues and streamline communication. Maintain and update CRM systems (e.g., Salesforce, Zoho) to ensure accurate customer records and sales data. Generate detailed sales reports and analytics to support decision-making and track performance against targets. Collaborate with the supply chain team to monitor stock levels and coordinate inventory for the Asian market. Support the execution of sales strategies, promotions, and campaigns tailored to regional needs. Conduct market research to identify trends, customer preferences, and opportunities in the Asian region. Assist in resolving customer inquiries, complaints, and issues promptly to enhance customer satisfaction. Coordinate with cross-functional teams (marketing, logistics, and IT) to optimize processes for online sales platforms. Manage documentation and sales-related administrative tasks, ensuring compliance with company policies. Required Qualifications Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Proficiency in CRM tools such as Salesforce, Zoho, or HubSpot. Strong understanding of online sales platforms (e.g., Shopify, Amazon, WooCommerce). Excellent organizational skills and attention to detail. Strong communication and interpersonal skills, with experience working across diverse Asian markets. Proficiency in Microsoft Excel, Google Sheets, and other data analysis tools. Ability to multitask and thrive in a fast-paced, dynamic environment. Multilingual skills (e.g., Korean, Japanese, Chinese, Vietnamese or other Asian languages) are a strong advantage. Preferred Skills Experience with market research and data-driven sales analysis. Prior experience in inventory management and supply chain coordination. Knowledge of Asian regional sales trends and consumer behaviour. Strong problem-solving and process improvement capabilities. How to Apply: Interested candidates are encouraged to submit their updated resume with relevant experience and interest in the role.