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Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,178, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where you’ll work You’ll be part of the Barnsley / Doncaster cluster, covering areas like Barnsley, Doncaster, Mexborough, Conisbrough, Thorne, Askern, Bentley, Goldthorpe, Wath‑upon‑Dearne. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need: • Level 2 qualification in Light Vehicle Maintenance (or equivalent), • Minimum 2 years’ experience as a vehicle technician working on light vehicles, • A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile:, • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔ Independence in a mobile role ✔ The stability and support of a trusted national organisation ✔ Ongoing development, including future EV and diagnostic skills ✔ A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. Prison officer opportunities HMP Whitemoor £33,746 - £38,003 Prison officers protect the public and help to make a positive impact on people’s lives. If you have the integrity, skills and strength of character we’re looking for, this fast-paced role could be the start of a successful career. No two days or situations are ever the same. And, as you gain experience, you’ll find a range of opportunities to grow and develop into. Someone like you There’s no such thing as a typical prison officer. Our people come from different walks of life, just like the offenders they work with. Whether you’re a parent, a teacher, have worked in retail or the armed forces, you’ll have developed the empathy, self-confidence and great communication skills we expect. No matter the challenge, you’ll take the time to build constructive, positive and professional relationships with offenders who could be at the lowest point in their lives. Teamwork plays a vital role in this environment, so you’ll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison, offenders and everyone who works here safe. You will be required to work various shifts and weekends. An extraordinary job In this unique career, you’ll have the opportunity to carry out many different roles in any one day. One minute you’re a peacekeeper, the next you’re a counsellor or a teacher. You’ll work directly with prisoners in a unique environment, helping to protect the public and make a positive impact. What you can expect from us You’ll be given great training and opportunities for progression and development - including the chance to specialise in different areas. There’s a good salary to look forward to, as well as 25 days’ holiday allowance each year, childcare vouchers, season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme. The rewards aren’t all you’ll gain from a role in the prison service. There’s the sense of achievement you feel when you’ve helped an offender to get their life back on track - the kind of experience you simply won’t find anywhere else. How to apply If the qualities in this role sound like you, apply now.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,178, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where you’ll work You’ll be part of the Barnsley / Doncaster cluster, covering areas like Barnsley, Doncaster, Mexborough, Conisbrough, Thorne, Askern, Bentley, Goldthorpe, Wath‑upon‑Dearne. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need: • Level 2 qualification in Light Vehicle Maintenance (or equivalent), • Minimum 2 years’ experience as a vehicle technician working on light vehicles, • A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile:, • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔ Independence in a mobile role ✔ The stability and support of a trusted national organisation ✔ Ongoing development, including future EV and diagnostic skills ✔ A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. A competitive base salary of £40,178, with on-target earnings of up to £52,000A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities40 hours per week, with core hours from8:30 am to 5:00 pm, and 1 in 4 Saturdays.A Different Kind of RAC Role: Welcome to SMRThe RAC is known for roadside rescue - but this isnt that.Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park.There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries.Instead, youll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where youll workYoull be part of the Barnsley / Doncaster cluster, covering areas like Barnsley, Doncaster, Mexborough, Conisbrough, Thorne, Askern, Bentley, Goldthorpe, Wath-upon-Dearne. Youll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre-booked work where you can focus on doing the job properly. What to expectYour day starts with a clear digital schedule. Each job is pre-booked, with the member expecting you.Youll carry out:- Routine servicing- Diagnostics using advanced mobile equipment- In-depth repairs youd normally complete in a workshop- Member advice and recommendations based on your inspection- Vehicle safety checks aligned to RAC standardsAnd because SMR is structured, youre not reacting to breakdowns - youre delivering planned work that you can prepare for.From day one, youll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. Youll use your technical skill and problem-solving ability to get people moving again; safely, quickly and confidently.Why SMR is different (and why techs love it)- Planned appointments instead of emergency responses- Consistent workflow instead of unpredictable demands- In-depth repairs, not roadside temporary fixes- Time to do the job properly, with support and parts ordering built in- Clear schedules using RACs mobile service platformIts the ideal role for techs who want variety and independence without the reactive nature of Patrol.What youll need:- Level 2 qualification in Light Vehicle Maintenance (or equivalent)- Minimum 2 years experience as a vehicle technician working on light vehicles- A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, youll get benefits that go the extra mile: Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stabilityOpt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward.Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success.Who thrives here?Youre more than just great with tools - youre great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service.You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, youre hands-on, adaptable and confident making decisions on the spot.You take pride in using your technical ability to genuinely help people and keep them moving.The role is ideal if you want:? Independence in a mobile role? The stability and support of a trusted national organisation? Ongoing development, including future EV and diagnostic skills? A role where giving members complete peace of mind is simply part of what you doWere the RACAt the RAC, we dont stand still. With over 125 years of history and 12.5 million members, were on a mission to become the UKs number one motoring services provider.Our culture reflects that ambition backed by a 4.5-star Glassdoor rating, our people know were serious about career growth, recognition, and support.We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life its what sets us apart and drives us forward.TPBN1_UKTJ

We are currently seeking a Sales Manager to drive the continued growth and commercial success of our distributed energy initiatives. This is a high-impact role responsible for delivering revenue growth, expanding market presence, and strengthening client engagement. The successful candidate will play a key role in shaping our go-to-market strategy and leading the development of bespoke solar PV solutions for commercial clients, ensuring best-in-class delivery across the project lifecycle. Greenvolt is a renewable energy company dedicated to accelerating the energy transition through sustainable solutions. We are proudly 100% green, operating across Biomass, Wind & Solar Utility Scale, and Distributed Generation, with a strong commitment to people, the planet, and society. Commercial Sales and Client Management • Lead and manage the full commercial sales lifecycle from initial enquiry through to contract award and handover., • Drive client engagement, solution positioning, pricing strategy, and commercial negotiations to secure new business., • Identify, qualify, and convert opportunities across key sectors (SMEs, corporates, and public sector)., • Build and maintain strong relationships with key stakeholders including clients, developers, architects, and engineers. Solution Development • Oversee technical assessments and client consultations in collaboration with the engineering team to ensure solutions are both technically robust and commercially viable., • Undertake preliminary basic irradiance, shading, and loss factor calculations to support solution design and financial modelling, • Ensure all proposed solutions align with regulatory standards, financial models, and client requirements., • Collaborate with engineers/designers to develop system layouts, energy yield forecasts, and technical solutions that are aligned with regulatory and financial standards. Proposal, Tender and Contract Management • Lead the development and delivery of high-quality proposals, tenders, and commercial offers in collaboration with sales engineering and pre-construction teams., • Take ownership of commercial negotiations, contracts, and agreements, working closely with legal, procurement, and operations., • Advise and support clients in evaluating ROI and accessing relevant financial incentives and grant opportunities. Performance Monitoring and Strategy • Manage and maintain a strong sales pipeline, ensuring accurate tracking of opportunities, forecasts, and conversion rates via CRM systems., • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth. Sales Process and Market Engagement • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth., • Achieve agreed sales targets., • Support in any other duties which may encompass the role. The job description is intended as a guideline and may evolve over time to meet the needs of the role and the organization • A degree (or equivalent) in Engineering, Business, Renewable Energy, Electrical Engineering, Energy Systems, Environmental Science, or a related discipline is essential. A master’s qualification is desirable., • Additional qualifications in business, sales, or project management are desirable., • Strong understanding of renewable energy technologies is essential; knowledge of solar PV systems is an advantage., • Experience delivering contracts under FIDIC and/or NEC frameworks is desirable., • Proven experience within the construction or engineering sector is essential., • 7–10 years’ experience in technical sales or business development, ideally within renewable energy or engineering services., • Demonstrated ability to manage the full sales lifecycle, from client engagement through to contract close., • Experience preparing and managing tenders for public and/or large-scale private sector projects., • Strong commercial acumen, including contract negotiation and working with legal and procurement teams., • Excellent communication, presentation, and stakeholder management skills., • Ability to work independently, manage multiple priorities, and collaborate cross-functionally., • Full, clean driving licence and willingness to travel across Ireland as required., • Full right to work in UK., • Flexibility to attend industry events and client engagements outside standard business hours where required. Additional Benefits after successful completion of probation • Health Insurance, • Company Pension, • Death in Service, • Income Protection, • Professional Membership fees, • Training and CPD This job description is intended as a general guideline and is not exhaustive; it is a flexible document and may be subject to change to meet the evolving needs of the company. We are an Equal Opportunity Employer and give consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity! Note this role is based in Ireland and you must be based in Ireland to complete the tasks of this role We want an energy transition for everyone from everyone. Please note: We do not require assistance from recruitment agencies and will not be accepting unsolicited agency submissions for this vacancy.

About us At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months. We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The BNG (Biodiversity Net Gain) Sales Senior Key Account Manager will be responsible for owning and growing a portfolio of strategic accounts, converting inquiries for offsite BNG units into successful sales while delivering exceptional customer service. The individual will lead complex, high-value opportunities, shape long-term client relationships whilst work closely with internal and external stakeholders, using their industry knowledge and insights to drive BNG sales. The role requires a highly proactive, target-driven individual who can manage and forecast their own revenue performance sales pipeline and represent the company with professionalism and credibility in the marketplace. Duties Sales Conversion & Client Engagement: • Convert inquiries into sales efficiently while ensuring excellent customer service., • Own and grow a portfolio of high-value and strategic accounts, driving long-term revenue., • Identify high-potential clients whose demand for BNG units could lead to long-term strategic partnerships, maximizing future sales opportunities., • Build deep relationships with key clients to ensure that Environment Bank are their go to partner when it comes to anything BNG related., • Develop a comprehensive understanding of how developers operate across various sectors, including residential, commercial, utilities, and Nationally Significant Infrastructure Projects (NSIPs). Internal Collaboration & Knowledge Sharing: • Share key insights and feedback gathered during client interactions with relevant internal teams and stakeholders to support continuous business development and improvement. Revenue Ownership & Reporting: • Own and deliver on individual revenue targets, providing regular high-quality qualitative and quantitative updates to the business., • Take responsibility for forecasting performance and ensuring that all data regarding deals is up to date in the CRM system. Strategic Sales Approach: • Apply market intelligence and commercial acumen to structure deals that support the performance of our habitat banks and ensure they align with business goals., • Lead on complex, high-value deal structuring, balancing client needs, habitat bank performance, and commercial returns. Cross-functional Collaboration: • Work closely with internal teams, including business development, partnerships, sales analysts, strategic sales, and portfolio managers, to align efforts and achieve shared objectives. Brand Representation & Client Interaction: • Represent the company with key clients through various communication channels (email, phone, in-person meetings, and events). CRM & Data Management: • Ensure all data related to sales and deals is accurately recorded and maintained in the CRM system to support sales operations and overall business planning. Skills & Experience • Proven experience in a sales or senior account management role, preferably within the biodiversity, built environment, environmental services, or a related sector., • Demonstrated experience managing high-value, complex deals and strategic client relationships., • Results driven with an impressive track record of exceeding sales targets and excelling amongst peers, • Excellent communication skills, both written and verbal., • Ability to build and manage client relationships with a large number of accounts., • Experience working with CRM systems and strong data management skills., • Ability to work collaboratively across different teams within the organization., • Strong problem-solving skills and commercial acumen Note: This job description outlines the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more. We offer... 🎁 Performance-based annual bonus up to 10% of salary 💸 Pension scheme with employer-matched contributions at 6% of salary 🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day ➕ Option to purchase 5 additional days of annual leave after probation 🏡 Hybrid flexible working options 💼 Regional and departmental team co-working days 🌞 Expenses-paid whole company meet twice a year 🎗️ Team fundraising and charity events 🎓 Ongoing career development with training and mentoring 🩺 Medical cash back scheme to cover everyday healthcare costs 🧠 Employee assistance mental wellbeing support ❤️‍🩹️ Enhanced sickness pay allowance

Role: Finance Administrator Location: Hybrid Job Type: Fixed Term Contract, 3 Months Reports To: Head of Finance Salary: £30,000 pro rota Immediate Start Purpose of the Role We are looking for an experienced and detail-oriented Finance Administrator to join our growing team. This role will support the day-to-day running of the finance function, ensuring the accurate processing of financial transactions and maintaining effective financial records. The successful candidate will have strong organisational skills, excellent attention to detail, and be confident working in a fast-paced environment. Key Responsibilities Accounts Payable (AP) • Process and accurately record purchase invoices., • Match invoices to purchase orders and investigate discrepancies., • Maintain supplier accounts and respond to supplier queries., • Assist with payment runs and ensure invoices are processed within agreed timescales. Accounts Receivable (AR) • Raise and process sales invoices accurately and efficiently., • Monitor outstanding customer balances and assist with credit control activities., • Resolve customer account queries and maintain accurate debtor records. Bank Reconciliations • Perform regular bank reconciliations across multiple accounts., • Investigate and resolve any discrepancies promptly., • Ensure all financial transactions are accurately recorded and reconciled. General Finance Administration • Support the finance team with general AP and AR administration., • Maintain accurate financial records and filing systems., • Monitor shared finance inboxes and respond to queries in a timely manner., • Assist with month-end processes and reporting requirements., • Liaise with internal departments to ensure financial information is accurate and up to date. Essential Skills & Experience • Previous experience working within a Finance Administrator, Accounts Assistant, Finance Assistant, or similar role., • Strong experience with Accounts Payable and Accounts Receivable processes., • Proven experience processing purchase invoices, sales invoices, and bank reconciliations., • Advanced Microsoft Excel skills are essential and non-negotiable., • Strong working knowledge of Microsoft Outlook, including managing multiple inboxes., • Excellent attention to detail and accuracy., • Strong organisational and time management skills., • Ability to prioritise workload and meet deadlines in a busy finance environment. Desirable Skills & Experience • Experience using Iplicit accounting software would be advantageous but is not essential., • Experience using CarePlanner would be advantageous but is not essential., • Previous experience working within a finance function in a care or healthcare organisation would be beneficial., • A finance-related qualification (AAT or equivalent) is desirable but not essential. Core Competencies • Attention to Detail, • Organisation & Planning, • Problem Solving, • Communication Skills, • Teamwork, • Accountability, • Customer Service Focus What We Offer • A supportive and collaborative working environment., • Ongoing training and professional development opportunities., • Career progression within a growing organisation., • Benefits include:, • 24/7 access to a doctor (for you, your partner, and children under 18), • Day off for your birthday, • YouLife employee discounts on retail, travel, and dining, • 24/7 mental health support, • Home-life advice and life insurance, • Salary sacrifice car scheme (post-probation), • Employee of the Month recognition programme

Computer Vision Research Engineer (PAD) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Platform AI Lead Location: WeWork Waterloo - Hybrid (2+ days a week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Computer Vision Research Engineer to join our Platform AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. • Research, prototype, and evaluate new approaches to strengthen biometric security against both presentation attacks, such as masks, printed photos, and screen replays, and emerging threats such as face swaps, synthetic media, and injection attacks., • Improve the accuracy, robustness, and performance of our biometric systems through experimentation, model development, and analysis of system weaknesses., • Work closely with Data Engineers and Machine Learning Engineers to understand data challenges, investigate issues, and develop scalable solutions for biometric security., • Help develop datasets, tools, and evaluation methods that support the testing and improvement of biometric systems., • Proactively identify new attack patterns, failure modes, and opportunities to strengthen the resilience of our biometric systems., • Stay up to date with developments in computer vision, machine learning, and biometric security, and apply relevant ideas to our products., • Collaborate with engineers and researchers to share findings and bring new ideas into production., • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience., • Proven proficiency or experience in machine learning and computer vision., • Proactive, highly motivated, and curious, with a desire to understand problems and find effective solutions., • Comfortable turning ideas into experiments and prototypes, and using evidence to drive decisions., • Interest in modern AI technologies, including generative AI and agentic systems, and a willingness to explore how they can be applied to real-world problems., • Strong communication skills and enjoys working with cross-functional teams., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

We are currently seeking a Business Development Manager to drive the continued growth and commercial success of our distributed energy initiatives. This is a high-impact role responsible for delivering revenue growth, expanding market presence, and strengthening client engagement. The successful candidate will play a key role in shaping our go-to-market strategy and leading the development of bespoke solar PV solutions for commercial clients, ensuring best-in-class delivery across the project lifecycle. Greenvolt is a renewable energy company dedicated to accelerating the energy transition through sustainable solutions. We are proudly 100% green, operating across Biomass, Wind & Solar Utility Scale, and Distributed Generation, with a strong commitment to people, the planet, and society. Commercial Sales and Client Management • Lead and manage the full commercial sales lifecycle from initial enquiry through to contract award and handover., • Drive client engagement, solution positioning, pricing strategy, and commercial negotiations to secure new business., • Identify, qualify, and convert opportunities across key sectors (SMEs, corporates, and public sector)., • Build and maintain strong relationships with key stakeholders including clients, developers, architects, and engineers. Solution Development • Oversee technical assessments and client consultations in collaboration with the engineering team to ensure solutions are both technically robust and commercially viable., • Undertake preliminary basic irradiance, shading, and loss factor calculations to support solution design and financial modelling, • Ensure all proposed solutions align with regulatory standards, financial models, and client requirements., • Collaborate with engineers/designers to develop system layouts, energy yield forecasts, and technical solutions that are aligned with regulatory and financial standards. Proposal, Tender and Contract Management • Lead the development and delivery of high-quality proposals, tenders, and commercial offers in collaboration with sales engineering and pre-construction teams., • Take ownership of commercial negotiations, contracts, and agreements, working closely with legal, procurement, and operations., • Advise and support clients in evaluating ROI and accessing relevant financial incentives and grant opportunities. Performance Monitoring and Strategy • Manage and maintain a strong sales pipeline, ensuring accurate tracking of opportunities, forecasts, and conversion rates via CRM systems., • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth. Sales Process and Market Engagement • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth., • Achieve agreed sales targets., • Support in any other duties which may encompass the role. The job description is intended as a guideline and may evolve over time to meet the needs of the role and the organization • A degree (or equivalent) in Engineering, Business, Renewable Energy, Electrical Engineering, Energy Systems, Environmental Science, or a related discipline is essential. A master’s qualification is desirable., • Additional qualifications in business, sales, or project management are desirable., • Strong understanding of renewable energy technologies is essential; knowledge of solar PV systems is an advantage., • Experience delivering contracts under FIDIC and/or NEC frameworks is desirable., • Proven experience within the construction or engineering sector is essential., • 7–10 years’ experience in technical sales or business development, ideally within renewable energy or engineering services., • Demonstrated ability to manage the full sales lifecycle, from client engagement through to contract close., • Experience preparing and managing tenders for public and/or large-scale private sector projects., • Strong commercial acumen, including contract negotiation and working with legal and procurement teams., • Excellent communication, presentation, and stakeholder management skills., • Ability to work independently, manage multiple priorities, and collaborate cross-functionally., • Full, clean driving licence and willingness to travel across Ireland as required., • Full right to work in UK., • Flexibility to attend industry events and client engagements outside standard business hours where required. Additional Benefits after successful completion of probation • Health Insurance, • Company Pension, • Death in Service, • Income Protection, • Professional Membership fees, • Training and CPD This job description is intended as a general guideline and is not exhaustive; it is a flexible document and may be subject to change to meet the evolving needs of the company. We are an Equal Opportunity Employer and give consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity! Note this role is based in Ireland and you must be based in Ireland to complete the tasks of this role We want an energy transition for everyone from everyone. Please note: We do not require assistance from recruitment agencies and will not be accepting unsolicited agency submissions for this vacancy.

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: • Provide exceptional customer support via emails and calls, • Manage partner requests according to assigned tasks, • Handle account services, data updates, identification issues, and account closures, • Maintain clear and structured case documentation, • Collaborate with internal teams to ensure efficient issue resolution, • Meet team KPIs, • Always be up-to-date with cutting-edge technology, • Securely work with customers’ sensitive information, • Apply the latest and greatest customer happiness practices What you need to succeed in this role: • Excellent English and German skills (C1 for both spoken and written), • Experience in customer support, • Analytical and research skills, • Strong attention to detail and reliability when handling sensitive or legal information, • Positive and responsible attitude, • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: • Background in banking or financial services, • Experience with CRM systems Benefits and Perks: • Fixed schedule: Monday–Friday, 9 AM – 6 PM CET, • Opportunity to work fully remote, • Inclusive international environment, • Compensation in USD, • Good bonuses for referring friends, • Paid intensive training and probation, • Work-life balance, • Responsive management interested in your growth and long-lasting cooperation, • Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: _ DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp _.

Are you a driven and strategic sales professional with experience in industrial or engineering solutions? Do you thrive on developing new business, nurturing key accounts, and making a real impact across your region? If so, I want to hear from you! I am seeking an experienced Area Sales Manager to join a leading torque and bolting solutions provider. This role is ideal for someone who excels in B2B sales, solution selling, and building long-term customer relationships across Scotland and Ireland. Area Sales Manager Scotland and Ireland Permanent Competitive Salary on Offer + Bonus + Car Allowance Home Based, Field Based Area Sales Manager Scotland and Ireland Job Description • Manage and grow sales within the Scotland & Ireland region through account development and new business generation., • Identify customer needs and propose tailored solutions for torque tools, bolting systems, and industrial equipment., • Maintain and expand relationships with key accounts across multiple industries., • Work collaboratively with internal departments including marketing, customer service, and engineering., • Use CRM to track opportunities, customer activity, and sales pipeline., • Attend trade shows, customer site visits, and industry events. Area Sales Manager Scotland and Ireland Essential Experience/Skills/Qualifications • Proven experience in a technical B2B sales role, ideally in engineering, tooling, or manufacturing sectors., • Strong communication and negotiation skills with a consultative sales approach., • Ability to work independently and travel across Scotland and Ireland., • Comfortable interpreting technical specifications and customer requirements., • Experience using CRM systems and Microsoft Office suite., • Full UK driving licence essential. Area Sales Manager Scotland and Ireland Company Benefits • Bonus 10% salary paid quarterly, • 23 days holiday, • Car allowance £5500, • Health care/life assurance (after probation), • Pension 3% Employee 6% Employer If you feel you’re a good fit for this position, please click ‘apply’ or email me at

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

WSR are recruiting for a Nationwide Field Based Business Development Manager for our esteemed Client. Job title: Business Development Manager (Field Based) Permanent Location: Remote, with occasional visits to Head Office in Barnsley Salary: £40K - £50K per annum Our client, a prominent player in the industrial product and service sector, is currently seeking a Business Development Manager to join their growing national sales team and play a key role in expanding their client base across the UK. This is an exciting opportunity to work with a leading company serving the warehousing, logistics, and material handling industry. Role overview: This is an excellent opportunity for you to further enhance your Sales career, working as part of a strong nationwide sales team focused on delivering business growth and offering future career progression. The Business Development Manager is responsible for identifying sales leads, sourcing new opportunities and potential clients, whilst also maintaining current customer relationships. The role requires somebody with the aptitude to convert active enquiries into trading customers, as well as nurture prospective leads. This field-based role requires frequent travel to customer sites nationwide and occasional visits to head office. Key Responsibilities • Generate and qualify leads, converting prospects into trading customers, • Follow up on leads from marketing campaigns, events, and exhibitions, • Build customer trust through excellent communication and timely quoting, • Maintain and update CRM systems, ensuring data integrity and accurate reporting, • Stay informed on competitor activity, market trends, and customer needs, • Act as a brand ambassador at trade events and industry expos Experience and skills • Able to prioritise, develop work schedule, and influence others to achieve results., • Exemplary communication and customer engagement skills., • Collaborate effectively with others to ensure business improvements and efficiencies., • Knowledge and understanding of products and construction basics within the industry., • A proven track record of generating leads and conversion rates., • Experience of working in a sales or business development team., • Knowledge of warehouse and logistics product flow., • Experience in utilising a CRM system. Why join our Client? You’ll thrive if you: • Consistently generate new leads and close deals, • Meet/exceed targets for calls, meetings, and quotations, • Build strong, sustainable customer relationships, • Demonstrate continuous improvement and proactive sales engagement, • Support a culture of collaboration and growth within the team Benefits: • Salary £40k - £50k per annum, • Company Vehicle/Allowance, • 25 days holiday (service increment scheme in place), • Health Care Cash Plan (available from day one), • Company sick pay support scheme (after completion of probation), • Employee Assistance Programme (including 1:1 counselling), • Group Life Assurance – 2x annual salary (after 5 years’ service), • PERKS retailer discount scheme Please click ‘APPLY NOW’, or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

Your mission Join Our Finance Team as an Accounts Payable Administrator! Are you looking for a role that challenges you, rewards your attention to detail, and offers real career growth? We’re searching for a driven, organised and confident Accounts Payable Administrator to become a key player in our dynamic finance team. Why you’ll love this role: • Variety at its best: No two days are the same—this is a role full of interesting tasks and meaningful responsibility across the purchase ledger., • Team energy: You’ll thrive in a supportive, fast-paced environment where collaboration and communication are everything., • Build strong relationships: Whether it’s resolving queries or keeping things running smoothly, you’ll be the go-to contact for our suppliers by phone and email., • Your growth matters: After a successful 6-month probation, you'll step into more advanced responsibilities with the opportunity to grow within our wider finance department., • Full time: 35 hours Monday to Friday, • Office: East Grinstead – walking distance to the station, onsite parking, • Benefits: Holiday, Health and Wellbeing scheme, EAP, Flexible working policy, Company events, Cyce2work schemes. Electric car scheme, Company pension, and Private Medical Insurance (After qualifying period) Enhanced Maternity scheme. Your profile Our ideal candidate will have previous experience in a finance team and be highly numerate, valuing accuracy. We are looking for a quick learner who is enthusiastic about improving their skills and able to work with minimum supervision, taking control of their own workload. Ideally, they will: • Have a proven track record of working in a finance team in a similar role, • Be highly numerate with good problem-solving skills, • Be confident on the telephone, • Be organised and able to prioritise workload efficiently Why us? About Faversham House Faversham House is a multi-award winning, progressive, and independent media company with 70+ staff based in East Grinstead, West Sussex. Our modern head office is located less than an hour from London, reflecting a buzzing, growing and dynamic business against the backdrop of inspiring surroundings. The offices have undergone a major refurbishment to reflect a modern working environment focussed on collaboration and able to cope with hybrid working. What’s more, we have one of the most collaborative working environments within the industry. We have a hybrid working model including both home and office working, dependent on team requirements, job role and responsibilities. Our product offering includes digital and in person paid and free conferences, awards, exhibitions and bespoke digital and in person events in addition to our publishing activities. We are increasingly focused on audience generated revenues, powerful data analytics and providing our industries with the tools they need to succeed. We are trusted by thousands of B2B professionals to deliver high-quality insight for better business decision making through our diverse portfolio of digital information and insight, and digital and in person exhibitions, conferences, and events. We operate in two key markets creating powerful connections and providing persuasive marketing solutions: • Utilities (water, gas and electricity), • Sustainability (businesses and organisations who want to be resource efficient and socially and environmentally responsible) Our purpose and values We are a purpose driven business and we aim to live our purpose and values in all we do.Our purpose is to spark ideas and actions making positive change happen. Our values are: • Ambitious: Be brave and achieve great things, • Creative: Think differently and try something new, • Caring: Love what you do and do what’s right We are an equal opportunities employer who value people as individuals with diverse opinions, cultures, lifestyles and circumstances. We are committed to equality and fairness of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The goal is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. About us Faversham House is a progressive, independent media group. Some even say small, but mighty.

ML Engineer About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Core AI Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Machine Learning Engineer to join our Core AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. • Drive research projects in the areas of computer vision, machine learning and biometrics., • Research new biometric systems and contribute to prototyping new products - by testing and integrating existing technologies or by designing a new solution., • Develop and train deep learning models for face verification, liveness and attack detection., • Improve upon data and evaluation strategies, including synthetic and adversarial data., • Investigate failure modes and improve generalisation, robustness and fairness., • Collaborate cross-functionally to turn models into production-quality services., • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience., • Proven proficiency or experience in machine learning and computer vision., • Enjoys collaborating with cross-functional teams., • Proficiency in Python and modern deep learning frameworks., • Strong problem-solving skills and out-of-box thinking. Extras: • Experience working on 0->1 products., • Experience generating and using synthetic data, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Childcare Skills Coach | Remote / Field-Based (National) | £30,000–£34,000 | Permanent A well-established apprenticeship provider is looking for a Childcare Skills Coach to join their delivery team on a permanent basis. You'll be working with learners across childcare apprenticeship standards — managing a caseload, conducting workplace visits, and supporting progression through to EPA. Blended delivery model with a mix of remote coaching and face-to-face visits. The role: Deliver teaching and learning sessions across childcare apprenticeship standards, covering the required knowledge, skills and behaviours Conduct regular workplace visits and progress reviews, ensuring learners hit milestones and are EPA-ready Support learners with Functional Skills (English, Maths, ICT) up to Level 2 where required Coach learners to build their portfolio evidence throughout their programme Engage with employers and line managers to support learner progress and retention Manage a caseload of up to 40 learners, maintaining quality and compliance throughout We're looking for: Level 3 qualification in Childcare or an equivalent relevant occupational qualification D32/D33, TAQA Level 3 Assessors Award, CAVA, or equivalent — or actively working towards it Functional Skills Level 2 in English and Maths Proven experience delivering and assessing apprenticeship programmes in a work-based setting Familiarity with EPA processes and government-funded training frameworks What's on offer: £30,000–£34,000 salary depending on experience 35 days total leave (25 days + bank holidays + birthday day off + Christmas shopping day) Early finish on the second Friday of each month Westfield Health Plan (post-probation) + Health Assured from day one Buy/sell annual leave scheme + additional days for long service Fully remote role with flexibility to manage your own diary Apply now or to find out more, get in touch with Aidan at Forward Role: As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. TPBN1_UKTJ