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Frontline Manager Aylesbury Are you an experienced Deputy Manager or Team Leader ready to take the next step in your career? Do you believe that everyone should have the opportunity to live a glorious ordinary life, filled with choice, connection and meaningful opportunities? If so, we'd love to hear from you.We're looking for a Frontline Manager 37.5 hours a week, the role requires shift work, including some weekdays, weekends and bank holidays , to lead a dedicated and skilled team at our warm and welcoming registered care home in Aylesbury, where six women with learning disabilities are supported to live lives that are rich, fulfilling and uniquely their own.About the home This is a vibrant home where relationships, community and individual passions are at the heart of everyday life. The women we support are active members of their local community, and spending time with friends and family, potential candidates should consider how they would support with this. This includes recognising each person's gifts, skills and passions. and exploring ways to develop and nurture these strengths to provide a sense of purpose and meaningful involvement.At home, there's always something happening from baking and arts and crafts to relaxing in the garden or enjoying meaningful one-to-one time. Every person brings their own personality, interests and sense of humour, and the team takes pride in supporting each woman to pursue what matters most to her.About the role As Frontline Manager, you'll lead by example, creating a positive culture where great support can flourish. You'll work alongside your team, coaching and developing colleagues to deliver truly person-centred support that promotes independence, choice and belonging.Communication is central to this role. Several of the women use Makaton and other non-verbal forms of communication, so you'll champion approaches that ensure every person has a voice, is listened to and can influence the support they receive.You'll be responsible for the overall leadership and development of the service, ensuring high-quality support and positive outcomes for the people who live there. You'll build strong partnerships with families, professionals, the local authority and the wider community, helping the service continue to grow and thrive.You'll also work closely with managers from two nearby MacIntyre services, sharing ideas, resources and expertise to achieve the best possible outcomes for everyone we support.What you'll bring You'll be an experienced leader who understands what good support looks like and is passionate about helping people live the lives they choose.You'll have:Experience supporting people with learning disabilities.Previous leadership experience as a Team Leader, Deputy Manager or similar.A strong understanding of person-centred practice and positive support.Knowledge of CQC regulations and quality standards.Experience developing support plans, risk assessments and ensuring compliance.The ability to build positive relationships with colleagues, families and external professionals.Excellent communication skills and a commitment to listening to and valuing every voice.Alongside the people-focused aspects of the role, you'll oversee the day-to-day management of the service, including rota management, quality assurance, compliance and staff development, ensuring the home remains a safe, high-quality and inspiring place to live and work.Most importantly, you'll share MacIntyre's belief that ordinary moments can be extraordinary, and that everyone deserves the opportunity to live a life full of purpose, connection and possibility.Please note: Due to the nature of the support provided and the wishes of the people who live at the service, this post is open to female applicants only. This is an Occupational Requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.#INDWhat we need from youYou will have experience of supporting people, with autism and learning disabilities - this is essential to this role, ideally you will have worked in a Supported Living environment.You will have experience of either directly managing or supervising a team.Youll be creative in your thinking and your approach to staff, the people we support and their families and be able to inspire and motivate.You'll need to bewell-organised, with a good understanding of budgeting, and be IT-literate.You must be a driver with your own transport, as you will travel regularly between services in the area, as well as to meetings, and training."Please note, we are currently unable to offer sponsorships as we await further guidance from the Home Office. Applications requiring sponsorship cannot be considered at this time. We appreciate your understanding."About usMacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism.We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyones unique gifts, talents and contributions.Training and DevelopmentAt Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job.But it doesn't stop there - throughout your career with us you will have access to our own dedicated in house Learning and Development team, Quality Specialists and HR Teams. These teams, along with your Manager, will provide you with opportunities to learn and develop professionally as well as enabling and supporting you to achieve professional qualifications and career progression opportunities - all free of charge.Pay and RewardsWe provide a range of benefits to reward and thank our staff which includes:Six weeks' annual leave including statutory public holidaysWorkplace Pension scheme MacIntyre will contribute 3% of your salary to all eligible employeesMacIntyre Staff Savings SchemeEmployee Assistance Plan (EAP) to support your health and wellbeingHealth Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)MacIntyre Sick Pay (qualifying period)Life assurance scheme offering valuable benefits to your dependentsMacIntyre Rewards Scheme which recognises and rewards staffMacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many moreAccess to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.Enhanced DBS Certificate (cost paid by MacIntyre)How to applyIf this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV.Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today.Safer Recruitment and Diversity statementMacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining.MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support. As part of this commitment, our accessibility toolbar allows you a number of options: read adverts in another language (including Welsh for our Services located in Wales), change the font to Open Dyslexia, change the colours, and many others. Just click the button marked Accessibility at the top of the screen.This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.TPBN1_UKTJ

TENANCY SUSTAINMENT OFFICER Supported housing provision for people experiencing homelessness, rough sleeping, or housing crisis. The service provides a safe place to stabilise, engage with support, and work towards longer-term accommodation and independence. Service users fall under the following criteria: · Entrenched or repeat homelessness and rough sleeping. · Poor mental health, trauma, emotional distress or dual diagnosis. · Drug and alcohol use, addiction, recovery needs or relapse risk. · Contact with criminal justice services, probation, MAPPA/MARAC or other risk management arrangements. · Financial exclusion, debt, rent arrears, benefit issues and limited tenancy management skills. · Safeguarding concerns, domestic abuse, exploitation, offending risk, anti-social behaviour or other complex risk factors. The service is inclusive and aims to avoid unnecessary exclusion. Where higher levels of risk are present, the team works collaboratively with partner agencies, including probation, police, fire services, health, mental health, substance misuse and local authority teams, to put appropriate support and risk management plans in place. Working in these services require: · A calm, resilient and professional approach in a complex supported housing environment. · The ability to build trust, show empathy, maintain boundaries and work safely. · Confidence in recording accurate notes, incidents, safeguarding concerns and interventions on digital systems. · An understanding of safeguarding, risk, confidentiality, professional curiosity and multi-agency working. · A commitment to equality, dignity, empowerment and service user choice. · The ability to follow policies, procedures and escalation routes, particularly when responding to incidents, tenancy breaches or health and safety concerns. Job Description: Tenancy Sustainment Officer: Tenancy Sustainment Officers lead on the housing management and tenancy sustainment elements of the service. Their role is to help service users understand and meet the requirements of their occupancy or tenancy agreement, maintain safe accommodation, manage rent accounts and address breaches in a fair, structured and supportive way. · Assess applicants against service criteria and support the move-in/sign-up process. · Manage rent accounts, monitor arrears and follow rent arrears procedures, including contact with Housing Benefit or other relevant agencies. · Complete health and safety checks, property inspections, home standards checks and building-related tasks. · Support service users to develop tenancy skills, budgeting skills, financial inclusion skills and the practical skills needed to maintain a home. · Respond to tenancy breaches, anti-social behaviour, property damage or occupancy agreement concerns using appropriate policy and procedure. · Work with Service Coordinators to ensure tenancy concerns are reflected in support plans and risk management plans. · Use enforcement action only where necessary and proportionate, ensuring support options and alternative solutions have been considered before escalation to eviction. · Maintain accurate tenancy management records, inspection records and case notes on the CRM system. Suitable candidates are likely to have: housing management experience, awareness of homelessness and multiple disadvantage, strong organisation, confidence following procedures, experience managing rent accounts or arrears, knowledge of health and safety standards, safeguarding awareness and the ability to balance support with clear tenancy enforcement. Working in these services provides a real opportunity to make a difference to individuals’ wellbeing and quality of life, helping on the road to independence and personal sustainability following crisis or personal downturn. Required Qualifications/Training: Mandatory Care Training (Care Certificate or equivalent) dated within last 12 months, plus: Professional Boundaries Safeguarding – Level 2 minimum Managing Challenging Behaviour / De-escalation Trauma Informed Care Fire Warden Training (within past 3 years) Naloxone Administration Overdose Awareness 6 months experience in a UK care environment A clear Enhanced DBS Valid right to work in the UK A driving license and access to a vehicle is very advantageous If you fit the description above please get in touch with a full CV and a summary of your relevant experience. We are also looking for candidates in the following areas: West Midlands, Lancashire/Greater Manchester, Staffordshire, Cheshire, Leicester, Sheffield

SERVICE CO-ORDINATOR Supported housing provision for people experiencing homelessness, rough sleeping, or housing crisis. The service provides a safe place to stabilise, engage with support, and work towards longer-term accommodation and independence. Service users fall under the following criteria: · Entrenched or repeat homelessness and rough sleeping. · Poor mental health, trauma, emotional distress or dual diagnosis. · Drug and alcohol use, addiction, recovery needs or relapse risk. · Contact with criminal justice services, probation, MAPPA/MARAC or other risk management arrangements. · Financial exclusion, debt, rent arrears, benefit issues and limited tenancy management skills. · Safeguarding concerns, domestic abuse, exploitation, offending risk, anti-social behaviour or other complex risk factors. The service is inclusive and aims to avoid unnecessary exclusion. Where higher levels of risk are present, the team works collaboratively with partner agencies, including probation, police, fire services, health, mental health, substance misuse and local authority teams, to put appropriate support and risk management plans in place. Working in these services require: · A calm, resilient and professional approach in a complex supported housing environment. · The ability to build trust, show empathy, maintain boundaries and work safely. · Confidence in recording accurate notes, incidents, safeguarding concerns and interventions on digital systems. · An understanding of safeguarding, risk, confidentiality, professional curiosity and multi-agency working. · A commitment to equality, dignity, empowerment and service user choice. · The ability to follow policies, procedures and escalation routes, particularly when responding to incidents, tenancy breaches or health and safety concerns. Job Description: Service Co-ordinator: Service Coordinators are frontline support workers/key workers. Their main purpose is to provide person-centred support to people with multiple and complex needs, helping them stabilise, identify goals, reduce risk, build independence and move towards longer-term accommodation. · Manage a caseload of service users and build positive, purposeful working relationships. · Complete and review support plans, risk assessments, wellbeing plans and outcome-focused goals. · Hold meaningful and motivational conversations that help service users engage with support and make informed choices. · Support access to relevant services, including rehabilitation, substance misuse services, mental health support, medical care, benefits, financial support, training, employment and community resources. · Use trauma-informed, psychologically informed, strengths-based and empowering approaches. · Record case notes, interventions, risk updates, safeguarding concerns and outcomes accurately on the CRM system. · Work flexibly across a rota, including some evening and weekend activity/support delivery as required. Suitable candidates are likely to have: experience of managing caseloads, working with vulnerable people, helping people achieve goals, safeguarding awareness, resilience, reflective practice, and the ability to motivate and empower service users while maintaining professional boundaries. Working in these services provides a real opportunity to make a difference to individuals’ wellbeing and quality of life, helping on the road to independence and personal sustainability following crisis or personal downturn. Required Qualifications/Training: Mandatory Care Training (Care Certificate or equivalent) dated within last 12 months, plus: Professional Boundaries Safeguarding Children & Adults – Level 2 minimum Managing Challenging Behaviour / De-escalation Trauma Informed Care Fire Warden Training (within past 3 years) Naloxone Administration Overdose Awareness 6 months experience in a UK care environment A clear Enhanced DBS Valid right to work in the UK A driving license and access to a vehicle is very advantageous If you fit the description above please get in touch with a full CV and a summary of your relevant experience. We are also looking for candidates in the following areas: West Midlands, Lancashire/Greater Manchester, Staffordshire, Cheshire, Leicester, Sheffield