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Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and experienced Sales Supervisor to oversee daily store operations and drive performance within our team. This is a fantastic opportunity for a motivated individual to contribute to the continued success and development of our business. Key Responsibilities: Oversee and ensure smooth daily retail operations. Plan shift schedules, allocate tasks, and monitor staff productivity. Supervise sales and floor staff, providing support, coaching, and performance feedback. Monitor sales trends and adjust work plans accordingly to meet targets. Deliver exceptional customer service and handle customer concerns efficiently. Collaborate with management and departments to solve operational issues. Recommend staffing needs and assist in recruitment and training processes. Prepare reports on team performance and operational matters. Support planning for business growth and development strategies. ** Requirements**: Minimum 3 years of experience in a similar supervisory role in retail (preferred). Strong leadership, organizational, and multitasking abilities. Excellent communication and customer service skills. Familiarity with retail operations, compliance, and health & safety regulations. Proficiency in Microsoft Office and basic financial reporting. Ability to work well under pressure and solve problems effectively. Hour: 37.5 Hours per/week If you are a skilled retail supervisor looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Full-Time Production Pastry Chef We are seeking a skilled and experienced Pastry Chef to join our team full-time. This role involves crafting a variety of high-quality desserts and managing a successful team of baker and chefs. The ideal candidate will excel in a fast-paced kitchen environment. Opportunities for growth are available for the right individual. Responsibilities: • Collaborate closely with the Head Chef to oversee and manage the entire kitchen operations. • Create and execute a wide range of dishes according to established recipes and culinary standards. • Maintain high levels of cleanliness and adhere to strict health and safety regulations within the kitchen. • Lead and help the Head Chef to manage a team of 10 employees (or more), providing guidance and training to maintain a productive and harmonious work environment. • Help the Head chef in handling all aspects of kitchen management, including inventory control, ordering supplies, and managing stock levels to ensure freshness and availability of ingredients. • Monitor stock rotation and implement a systematic process for tracking inventory to minimise waste. • Innovate with the Head Chef and experiment with new recipes and techniques to introduce unique and creative offerings to our customers. • Ensure consistency and quality in all products across our four locations. • Oversee the preparation of ingredients and use of cooking and kitchen equipment effectively and efficiently. • Monitor the performance and progress of team members, offering support and constructive feedback to the Head Chef as needed. Requirements: • A minimum of 3 years' experience as a Pastry Sous Chef, including experience managing a team and in Production. • Strong knowledge of cooking techniques and kitchen operations. • Proficient in health and safety standards, as well as food preparation and nutrition. • Experience with inventory management and control, including stock ordering and rotation. • Ability to thrive in a fast-paced production environment while maintaining high quality standards. • Strong organisational skills and attention to detail. • Excellent communication and leadership skills. • Knowledge in Gluten free/vegan recipes Application Process: Candidates will undergo a three-stage assessment process, including a trial shift, an in-person interview, and reference checks. This position offers the chance for an experienced Chef to take on new challenges and grow within our organisation. If you are committed to producing exceptional pastries and enjoy leading a team, we encourage you to apply.
Specialty Coffee Barista with Latte Art & Waiter/Waitress We are seeking a dedicated and skilled Barista with expertise in creating latte art to join our team at Storyline. As a barista, you will be responsible for preparing and serving high-quality specialty coffee beverages to our customers while ensuring exceptional customer service. The ability to create beautiful and intricate latte art designs will be a key aspect of this role. Responsibilities: - Prepare and serve a variety of specialty coffee beverages, including espresso-based drinks, pour-over coffee, and cold brew. - Consistently maintain high standards of quality in beverage preparation and presentation. - Utilise your latte art skills to create visually appealing designs on coffee beverages, delighting customers with your creativity and attention to detail. - Provide friendly and efficient customer service, engaging with customers to ensure a positive experience. - Maintain cleanliness and organization in the coffee bar area, following health and safety guidelines. - Assist with inventory management, restocking supplies, and keeping track of product expiration dates. - Collaborate with team members to ensure smooth operations and contribute to a positive work environment. - Greeting customers, presenting menus, and explaining specials - Taking food and drink orders from customers - Serving meals and beverages to customers - Collaborating with kitchen staff to ensure timely and accurate order delivery - Checking on customers to ensure satisfaction and address any issues - Processing payments and handling cash transactions - Setting and clearing tables - Assisting with cleaning duties as needed Qualifications: - Previous experience as a specialty coffee barista, with a strong foundation in espresso extraction and milk steaming techniques. - Demonstrated proficiency in creating latte art designs, showcasing a portfolio of your work is a plus. - Knowledge of different coffee origins and brewing techniques. - Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. - Strong attention to detail and a passion for providing exceptional customer service. If you are a talented barista with a passion for specialty coffee and latte art, we invite you to apply for this exciting opportunity to be part of our team. Join us at Storyline in creating memorable coffee experiences for our customers every day.