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Position Overview We are seeking a dedicated and enthusiastic staff member to join our fish and chip shop team. This dual-role position involves both food preparation/cooking and customer service responsibilities. The ideal candidate will be passionate about delivering high-quality food and exceptional customer experiences in a fast-paced environment. Key Responsibilities Food Preparation & Cooking • Prepare and cook fresh fish (cod, haddock, plaice, etc.) using traditional battering and frying techniques, • Cook chips to perfection, ensuring consistent quality and proper cooking temperatures, • Prepare other menu items including pies, sausages, chicken, and mushy peas, • Maintain proper food storage and rotation procedures, • Monitor oil temperature and quality, changing when necessary, • Ensure all food safety and hygiene standards are met, • Clean and maintain cooking equipment and fryers Customer Service • Greet customers warmly and take orders accurately, • Provide recommendations and answer questions about menu items, • Operate cash register and handle payments (cash, card, contactless), • Wrap and package orders efficiently and attractively, • Maintain clean and organized serving area, • Handle customer complaints professionally and escalate when necessary, • Upsell additional items and promote daily specials General Duties • Maintain cleanliness of work areas, dining area, and equipment, • Stock supplies and ingredients as needed, • Follow health and safety regulations at all times, • Assist with opening and closing procedures, • Work collaboratively with team members during busy periods, • Maintain professional appearance and uniform standards Required Qualifications • Previous experience in food service or hospitality (preferred but not essential), • Basic food hygiene certificate (or willingness to obtain), • Strong customer service skills with a friendly, positive attitude, • Ability to work efficiently under pressure during peak hours, • Good communication skills and basic numeracy, • Physical ability to stand for extended periods and lift up to 25kg, • Flexibility to work evenings, weekends, and holidays Desirable Skills • Experience with traditional fish and chip preparation, • Knowledge of food safety regulations, • Cash handling experience, • Ability to work independently and as part of a team, • Problem-solving skills for busy service periods Working Conditions • Fast-paced kitchen and service environment, • Exposure to hot oil and cooking equipment, • Standing for extended periods, • Variable hours including evenings and weekends, • Uniform provided What We Offer • Competitive hourly wage, • Staff meals during shifts, • Training and development opportunities, • Friendly, supportive team environment, • Flexible scheduling where possible, • Opportunity for advancement within the business How to Apply Please submit your CV. Previous experience is valued but not essential – we’re willing to train the right candidate who shows enthusiasm and dedication.

Job Overview: • To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direct of the Senior Carer, • To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual, • To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge The Carer's responsibilities include but are not limited to the following: • Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing, • To contribute to the efficient running of the service, • Support service users to maintain their relationships and connections with the local community, • Ensure care plans and other information about how to support service users are followed, • Be responsible for informing the Senior Carer of any changes in the needs of service users, • Be responsible for promoting and safeguarding the welfare of those individuals they support, • Develop effective working relationships with other employees within the service, • Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users, • If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life. Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list: • Seek opportunities for personal and professional growth, • Be a role model for other carers and be an ambassador for the service, • Be professional, polite and reasonable at all times, • Have a knowledge of, and work within, the Fundamental Standards, • Understand the regulatory framework that governs the service, including the role of the CQC and its requirements, • Commit to achieving the relevant qualifications commensurate with the role, • Attend statutory training and any other training as directed by management, • Understand and follow all policies and procedures relevant to the role, • Be open to learning opportunities