655 Best qa engineer Jobs in United Kingdom (July 2025)

Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

Full Stack Software Development Manager

Job Overview We are looking for an experienced and results-driven Full Stack Software Development Manager to lead and inspire our team of developers in delivering scalable, secure, and high-performing web applications. The ideal candidate will have 3–5 years of full stack development experience, coupled with strong leadership skills and a solid understanding of modern software development methodologies. You will be responsible for the end-to-end delivery of technical solutions, mentoring developers, managing project timelines, and aligning development strategies with business goals. Key Responsibilities ● Lead and manage a team of full stack developers to deliver high-quality software solutions. ● Oversee the development, testing, and deployment of scalable web applications and services. ● Collaborate with cross-functional teams, including product, QA, and design to define software requirements and architecture. ● Maintain a hands-on approach to coding and code reviews, ensuring best practices in development are followed. ● Provide technical leadership and guidance to the team on architecture, design patterns, and development practices. ● Implement and enforce Agile/Scrum methodologies and manage sprint planning and retrospectives. ● Monitor team performance, provide feedback, and support professional growth and career development. ● Drive innovation and continuous improvement in development processes and technologies. ● Ensure code quality, performance, security, and scalability in all technical deliverables. ** Required Skills and Experience** ● Bachelor’s degree in Computer Science, Software Engineering, or a related discipline (or equivalent practical experience). ● 3–5 years of experience in full stack development using modern technologies such as: ○ Front-End: JavaScript, TypeScript, React, Angular, or Vue.js ○ Back-End: Node.js, .NET, Java, Python, or similar ○ Databases: PostgreSQL, MySQL, MongoDB, etc. ● Demonstrated experience in leading software development teams or managing projects. ● Strong understanding of cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. ● Experience with Git, agile project management tools (e.g., Jira), and containerisation (e.g., Docker, Kubernetes). ● Excellent communication and interpersonal skills with a strong ability to manage stakeholders ● Proven ability to balance technical leadership with hands-on development.

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