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Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Top Jaws best burger in London, Bloggers choice at the 2024 National Burger Awards and recently won Best burger at the 2025 National Burger Awards. As a company we currently have 9 sites with more planned on the horizon in. We're on a really great journey, and we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Head Chef, you'll be working in leading your team from the front, drawing on previous head chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role are: • Running the service element of the kitchen (cooking standards, prep levels, managing the team), • Hygiene and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.), • Stock Management (Ordering, minimising wastage, staying on top of rotation), • Management of the team (development and training, rotas, recruitment, maintaining great team culture), • Menu Development with the group head chef, designing specials. Systems Food Alert (Due Dilligence), Supy (ordering and stock), Planday (Rotas), Flow(Training and development), VitaMojo (Tills) Perks • Competitive share of service charge and tips, • 28 days holiday, • Employee referral scheme (refer someone in and get £200), • Friends and Family Discount, • Career Progression planning, • Free staff meals + Swaps with other exciting businesses., • Top Staff Parties, • Management Meals out., • The role is Salary and based on 48h/wk, made up from £34k basic, £9+ tronc, (£4k KPI bonus, 2.6k Deliveroo bonus, if targets are hit)
La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Competitive salary, full time position., • Staff discounts., • Great working environment., • Career development opportunities., • Meals at work. The roles should meet the following: • Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere., • Excels at increasing check averages through strategic up-selling of food and alcohol., • Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management., • Outstanding interpersonal talents, fluent in English., • Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: • Excellent customer service, • Commercial awareness, • Excellent interpersonal communication, • Problem-solving, • Highly organized, • Great team player, • Positive attitude, • You're eligible to work in the UK
Now Hiring: Café Manager — Black Rabbit Café We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area. We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise. Responsibilities include: Perform all general staff duties when needed. Oversee day-to-day operations across all areas of the café. Delegate tasks, support staff, and ensure standards and procedures are always met. Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily. Ensure timely service and an excellent customer experience. Cover shifts when required. Create and manage staff rotas. Review operations for efficiency and implement improvements. Provide warm, attentive, and consistent customer service. Handle customer complaints with confidence and care. Monitor and respond to customer feedback. Conduct regular staff training and ongoing development. Communicate and coordinate HR and operational needs. Recruit and onboard new staff. Review performance and ensure motivation and satisfaction among employees. Maintain all equipment and facilities in good working condition. Manage cost control and stock levels. Ensure all financial and performance targets are met. Ensure compliance with all safety and legal regulations. 🌟 What We Offer A friendly, family-style work environment where everyone supports each other. Competitive salary: £31,000 + service charge. Free lunch every day. Paid 30-minute lunch break. 2 days off a week The chance to be part of a café that people truly love — and help it grow even more. If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you. Join the Black Rabbit Café family — where small means special.
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Assistant Restaurant Manager to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch What we are looking for: • To be passionate about great food, quality service and hospitality, • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of busy brasserie services in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Ensure compliance with food safety and sanitation regulations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability, • Maintain a clean and organized restaurant environment Qualifications: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
About Us: Crudo Restaurants and Tiny Wine Bar are a small, growing group of London venues built on fresh food, quality drinks, and Latin American hospitality. We operate three distinct sites — Crudo Covent Garden, Crudo Shoreditch, and Tiny Wine Bar in Fitzrovia. Each location has its own personality: Covent Garden is fast-paced and refined, Shoreditch is our smallest site serving quick weekday lunches and relaxed evening diners, and Tiny Wine Bar focuses on small-producer wines and Latin American-inspired tapas in an intimate setting. Job Description: As the Group General Manager at Crudo, you are responsible for the overall performance and success of our three London sites. You will oversee day-to-day operations, ensuring that each site runs efficiently, maintains high standards, and delivers exceptional guest experiences. Acting as the key link between site managers and the directors, you will take ownership of financial performance, staff management, and operational excellence across the group. This is a hands-on role, where you will be present during peak services each week at all sites, leading by example and supporting your teams while also focusing on the bigger picture of profitability, standards, and growth. Responsibilities: Staff Management • Lead and mentor Assistant Managers, Supervisors, and Head Waiters across the group., • Support recruitment, onboarding, training, and performance management., • Ensure smooth and consistent daily operations across all venues., • Develop and implement group-wide strategies to increase sales and profitability., • Oversee financial operations across all sites, including P&L management, payroll, supplier payments, and cost control., • Maintain high standards of food, drinks, and service in every location., • Ensure every site consistently delivers exceptional guest experiences., • Work closely with the directors and Head of Customer Experience to deliver local and group-wide promotions., • Ensure all sites comply with health & safety, hygiene, licensing, and company policies. Key Responsibilities Highlighted: Progression to Group Operations Manager: To progress to Group Operations Manager, the Group GM should demonstrate the ability to scale their leadership beyond daily operations and take on a more strategic, growth-oriented role. This includes designing and implementing group-wide systems, driving innovation in customer experience, and contributing directly to expansion projects. Success in this role will position them as the operational lead for the company’s future development.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Benefits: Competitive hourly wage. Complimentary meals during shifts. Generous employee discounts. Referral programme with the potential to earn up to £250. Company pension. Paid holiday entitlement. Opportunities for career development and progression. Other Details: Experience: Required, with a minimum of 1 year in a similar role preferred. Languages: English required; additional languages are a plus. Employment: Full-time, flexible schedules available. Schedule: Monday to Sunday, with shifts scheduled across all locations. Key Responsibilities: Food Preparation & Quality Control: • Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish., • Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing., • Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: • Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations., • Carry out health and safety compliance checks regularly, ensuring that all procedures are followed., • Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: • Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage., • Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: • Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations., • Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: • Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences., • Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: • Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting., • Strong understanding of food safety regulations and procedures., • Ability to work efficiently in a fast-paced environment while maintaining high standards., • Strong teamwork and communication skills, with a positive, solution-oriented attitude., • Flexibility with working hours, including mornings, evenings, weekends, and holidays. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
M3J Solutions Ltd – Wembley, London (HA9 0LB) 💷 £35,000 – £40,000 per year + mileage & fuel reimbursement 🕐 Full-time | Monday – Friday, 8:00 AM – 5:30 PM M3J Solutions Ltd is a fast-growing logistics and staffing company working with national brands across the UK. We provide last-mile delivery, warehouse staffing, and workforce solutions and are looking for a hands-on Operations Manager (Logistics) to run day-to-day operations, lead teams, and keep clients happy. What you’ll do • Manage daily logistics operations: bike riders, van drivers & warehouse staff., • Plan and optimise delivery routes & schedules across the UK., • Lead, coach & support drivers and warehouse operatives (recruitment, inductions, rotas, performance reviews)., • Visit client sites nationwide to maintain relationships and resolve issues., • Track KPIs and prepare weekly/monthly reports in Excel & PowerPoint., • Handle right-to-work compliance, health & safety, and PPE standards., • Monitor vehicles, fuel, and equipment., • Identify and implement process improvements to cut costs and boost efficiency. What we’re looking for • Experience in logistics/transport/operations management., • Good English skills (B1 level or above) – able to communicate with clients & staff., • Strong team leadership, critical thinking, and problem solving., • Confident using Excel, Word & PowerPoint for reporting & planning., • Full UK driving licence & own vehicle – willing to travel nationwide (fuel & mileage paid)., • Organised, proactive, and able to work under pressure in a fast-paced environment. What we offer • £35,000 – £40,000 salary package (DOE)., • Paid mileage & fuel for work travel., • Company laptop & phone., • Career growth in a rapidly expanding logistics business., • Monday–Friday schedule, no weekend shifts (unless required for urgent ops). Location: Office-based at Unit 61, Hallmark Trading Centre, Fourth Way, Wembley HA9 0LB. Travel across the UK is part of the role (mileage paid).
Assistant Manager – Greek Street Live, Soho, London Location: Soho, London, W1 Salary: Competitive, dependent on experience + performance bonus Hours: Full-time, focusing heavily on evening and late-night shifts Are you an operational wizard with a passion for world-class hospitality, live music, and the electric buzz of Soho nightlife? Greek Street Live has become a cornerstone of Soho's vibrant culture, renowned as a live music institution featuring world-class artists and bands operating as a dynamic, high-volume, wet-led venue. We are currently seeking an experienced and dedicated Assistant Manager to help lead our talented team. This role is perfect for a resilient leader who thrives under pressure and excels at managing complex operations where high-volume bar service meets premium dining. The Venue: A Soho Institution in the making Greek Street Live is a venue of two halves: by early evening, we host a popular and growing restaurant service, catering to discerning diners with pre-theatre menus, exquisite à la carte options, and set dining experiences. As the evening progresses, we transition into a buzzing, late-night hub where world-class live music takes centre stage and our bar becomes a high-volume, wet-led party bar. Your challenge will be ensuring excellence across both dimensions. The Role: Assistant Manager Reporting directly to the General Manager, the Assistant Manager is the operational driving force of the venue during all service hours, with a specific focus on managing the demanding evening and late-night trade. Key Responsibilities & Job Description 1. Operational Leadership & Management (Late Night Focus) • High-Volume Bar Management: Lead the floor and bar teams during peak evening hours, ensuring seamless and rapid drink service in a wet-led environment., • Licensing & Compliance: Ensure strict adherence to licensing laws, health & safety regulations, and security protocols during all late-night operations and closing procedures., • Venue Security: Manage door staff and security to maintain a safe, inclusive, and world-class atmosphere for all guests and performers., • Closing Procedures: Oversee all end-of-night duties, including end-of-shift reporting, secure lock-up, and preparing the venue for the following day. 2. Restaurant & Service Excellence • Dining Service Oversight: Supervise the restaurant team during busy service times (especially pre-theatre and evening dining), ensuring high standards for food quality, timing, and service., • Kitchen Liaison: Act as the primary link between the front-of-house and kitchen teams to ensure efficient delivery of pre-theatre and à la carte menus., • Guest Experience: Proactively manage guest feedback and resolve issues on the spot, ensuring every customer—whether they're here for dinner, a set menu, or late-night cocktails—receives a brilliant experience. 3. People Management • Team Development: Lead, motivate, and train FOH staff, providing continuous coaching and support to build a high-performing and engaged team., • Scheduling: Assist the GM in creating efficient staff rotas, managing holidays, and controlling labour costs., • Recruitment: Assist in the recruitment and onboarding of new FOH talent. The Ideal Candidate • Proven experience (2+ years) in an Assistant Management or Supervisory role within a high-volume, late-night licensed venues in London., • Demonstrable experience managing both wet-led operations and a successful dining service simultaneously., • Exceptional organizational skills, with the ability to switch between restaurant operations and live music/bar service effortlessly., • A current Personal Licence Holder or a willingness to obtain one immediately., • Financial acumen, with experience controlling stock, managing costs, and handling cash procedures., • A true passion for hospitality, live music, and maintaining the highest standards of service and energy. Perks of the Job • Monthly bonus., • 28 days paid holiday per year., • 50% off visits to our venues., • Complimentary membership to our sister venue the iconic Gerry’s Club., • Full paid training and development provided., • Be at the heart of London’s West End and the Soho theatre scene., • A vibrant, fast-paced, and highly rewarding working environment., • Opportunity for genuine career progression within an independent, established institution.
Job Overview We are looking for an experienced and passionate Restaurant Manager to lead our team at Khao-So-i and ensure smooth daily operations. The ideal candidate is a hands-on leader with a strong background in hospitality, a sharp eye for detail, and a genuine passion for creating excellent guest experiences. As Restaurant Manager, you’ll be responsible for overseeing front and back-of-house operations, managing staff performance, maintaining high standards of service and food quality, and driving profitability through cost control and customer satisfaction. This role requires excellent communication, leadership, and problem-solving skills, as well as the ability to thrive in a fast-paced environment. What We Offer • Competitive salary up to £42k, • Opportunities for professional growth, • A supportive and passionate team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Complimentary staff meals, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay Key Responsibilities • Lead and manage daily restaurant operations (FOH and BOH), • Recruit, train, and supervise staff, • Ensure exceptional guest service and resolve any customer concerns promptly, • Monitor food quality, hygiene, and safety standards, • Manage inventory, purchasing, and supplier relationships, • Handle scheduling, payroll, and staff performance evaluations, • Oversee budgeting, cost control, and profitability targets, • Implement marketing or promotional initiatives to attract and retain guests, • Maintain compliance with health, safety, and licensing regulations Requirements • Proven experience as a Restaurant Manager or similar role, • Strong leadership and team management skills, • In-depth knowledge of restaurant operations and service standards, • Excellent communication and interpersonal abilities, • Strong organizational and multitasking skills, • Proficiency with POS systems and basic financial reporting, • Flexibility to work evenings, weekends, and holidays as needed, • Knowledge of Asian cuisine is a plus*
Live in option available! We are seeking an experienced Assistant Manager to help lead our vibrant and high-energy venue. In collaboration with the General Manager, you will oversee daily operations, ensuring exceptional service, robust financial performance, and a motivated team. Responsibilities include helping to managing all aspects of the venue to ensure smooth operations, driving sales, managing costs, and achieving profit targets. You will lead, train, and motivate the team to provide excellent service, maintain high standards in food, drinks, and customer experience, and report key financials and KPIs to the owners and management. Additionally, you will ensure compliance with licensing and health & safety regulations, recruit and retain high-performing staff, and plan promotional activities to boost revenue. About You: You should have proven experience as an assistant manager in a fast-paced hospitality venue, strong leadership skills with a track record of increasing sales and enhancing team performance. You should be passionate about great food, drinks, and delivering outstanding service, confident in managing rotas, stock, and budgets, and able to remain calm under pressure while focusing on solutions.
We are a small 60 Bedroom 4 star boutique hotel known for warm hospitality, exceptional service and unique design. Our guests value personalised experiences, comfort and attention to detail. We are looking for a hands on and dynamic Hotel Manager to lead our dedicated team through example and uphold our reputation for excellence. Position Overview As Hotel Manager you will oversee all day to day operations, ensuring a seamless guest experience, efficient team management and strong financial performance. You'll be hand on, leading by example and fostering a culture of hospitality, teamwork and continuous improvement. Key responsibilities • Over see all hotel departments including front office, housekeeping, F&B, maintenance and guest services., • Maintain the highest standards for guest satisfaction, cleanliness and service quality., • Manage budgets, forecasts and financial performance to achieve revenue and profit targets., • Recruit, train and motivate staff to deliver consistent and exceptional service, • Monitor occupancy rates, pricing strategies and market trends to maximise revenue in collaboration with sales/ marketing., • Ensure compliance with Health, Safety and licensing regulations., • Handle guest feedback and resolve issues promptly and professionally., • Maintain supplier and contractor relationships, overseeing purchasing and inventory control., • Report regularly to ownership on performance Requirements • Minimum 3-5 years of hotel management or senior supervisory experience , ideally in a 4 star or boutique environment, • Strong leadership and interpersonal skills with a hands on management style., • Excellent organisational, communication and problem solving abilities, • Sound knowledge of hotel systems (PMS, booking platforms), • A passion for guest service and attention to detail, • Flexibility to work evenings, weekends and holidays as required Preferred qualifications • Diploma or Degree in Hospitality Management or related field, • Experience with boutique or Independent hotel operations., • Knowledge of local tourism and events market Competitive salary £55 - 60K depending on experience
🚀We’re Expanding – Join Our Team as a Resource Administrator! 🚀 Send CV to be approved 📍 Location: Hounslow West 🕗 Hours: Monday–Friday, 08:00–16:00 💼 Salary: Negotiable (depending on experience) 🗓 Start Date: As soon as possible Alfa 1 is growing, and we’re hiring a Resource Administrator to strengthen our compliance and recruitment operations. Be part of a company that’s expanding its reach while maintaining the highest standards of vetting and candidate care. 🔹 Key Responsibilities • Conduct 5-year background checks (employment, education, references, gaps), • Carry out candidate pre-screening interviews (phone & in-person), • Manage candidate documentation; ensure compliance with CAA and client requirements, • Support Right to Work validation, • Liaise with candidates to resolve missing/incorrect information, • Prepare compliance reports; maintain accurate records in our vetting system, • Assist hiring managers during interview & onboarding stages, • Act as the main point of contact for candidates, ensuring a professional and supportive journey 🔹 What We’re Looking For • Excellent organisational skills & strong attention to detail, • Confident communication and interviewing skills, • Ability to work under pressure and meet compliance deadlines, • Experience in HR, recruitment, or vetting is beneficial (training provided)
Job Title: Pan Asian Chef Salary: £35,000 - £40,000 (depending on experience) Location: teddington We are looking for a passionate and experienced Pan Asian Chef to join our team. If you are a creative, motivated individual with a flair for innovative Asian cuisine and leadership, we want to hear from you! Responsibilities: • Oversee the daily operations of the kitchen, ensuring smooth and efficient service, • Own your kitchen – manage supplies, equipment, and minimise waste, • Liaise with hotel management about any unsafe equipment or safety incidents, • Adhere to safety procedures and ensure all kitchen staff follow them as well, • Ensure high-quality food is consistently prepared and presented on time, • Maintain impeccable cleanliness and meet UK food hygiene standards, aiming for 5-star Scores on the Doors, • Create menus and new dishes to keep the dining experience fresh and exciting, • Manage, train, and recruit your team of chefs, • Ensure food and labour costs are controlled and managed effectively What We Need from You: • Previous experience as a Head Chef in event catering, banqueting, hotels, or restaurants, • Skills for food cost calculations and labour management, • Ability to lead and inspire a kitchen brigade, • A creative mind always thinking of new ideas and passionate about delivering the best food, • Excellent communication skills and the ability to work collaboratively with the team, • A long-term commitment to growing within the business, • Full compliance with local food handling laws and standards In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process Interested? Join us and showcase your culinary talent while leading an exceptional kitchen team. Apply today and be part of a thriving dining experience!
Are you a qualified (self-employed) commercially biased Electrician who is looking for more variety? We are actively seeking an experienced electrician (with Commercial experience) who enjoys working on a varied mix of projects, including rewires, upgrades, circuit extensions, testing, and more. The work Is site based, and you will be mainly covering commercial and Industrial related jobs. If you are fed up with jumping from agency to agency, and you're seeking something holding a longer term security for you - This could be for you! This expanding, respected, and established Electrical specialist has built a trusted and varied client base, mainly situated in London and Kent (sometime further, so your own van is essential). Supported by fully engaged Management and Back Office teams, as an experienced Electrician, the team here are confident that you would prefer not to be pestered – knowing that they have the full confidence in your skills and abilities to do a decent job and to schedule your own works! The typical and expected duties are: • Installation of metal trunking, conduit, and cable tray - working with SWA cables, • Consumer Unit replacement and rewires, • Lighting upgrades, • To undertake fault-finding, diagnosis and remedial works covering a variety of electrical systems, • Conduct routine maintenance and periodic testing of existing systems, whilst ensuring that each installation continues to meet legal compliance, • Install electrical systems to 18th Edition wiring regulations What do YOU need? • 5 years’ (ideally more) experience gained from within an Electrical environment, • City & Guilds 2360 & 2382 and the ability to read drawings – essential, • 2391 Inspect & Test – highly desirable, • ECS / CSCS card What's in it for you? • The opportunity to work for a company with an incredibly supportive team, • Congestion charge and parking expenses covered by the company, • Option of weekend work available, • A Company which works and supports their engineers, not against them, • A large variety of work carried out across a variety of commercial projects, • Friendly engineers and office staff to work alongside with Interested in working for a business where your skills are respected and valued? I welcome your application. Alternatively call Bright Side Recruitment for more information. Bright Side Recruitment Ltd is acting as a recruitment agency in respect of this opportunity.
Multisite Café & Food Hall Manager About Us At Lean Kitchen Network (LKN), we're not just making food—we're redefining the culinary landscape. We partner with global brands like Twisted, Heinz, Doritos, PepsiCo, and Unilever to create and scale innovative food concepts. With over 300+ locations serving our brands, we work with kitchen operators, hotels, universities, and retailers to enhance customer experiences and drive profitability. By joining LKN, you'll be part of a fast-growing, industry-leading company that turns everyday spaces into culinary destinations. Why Join LKN? • Work directly with top global brands and shape food trends., • Join a dynamic, fast-paced environment where innovation meets execution., • Gain hands-on experience managing multiple locations, with support and mentorship to develop your leadership skills. The Role: Multisite Café & Street Food Manager We are looking for a driven and ambitious manager to oversee our three London-based locations: one café and two street food stalls. This full-time, on-site role is ideal for a junior manager looking to step up and develop their skills in multisite operations, financial management, and leadership. You’ll receive training and guidance to grow into a senior management role. Key Responsibilities ✅ Operational Leadership: Oversee the daily operations of three sites, ensuring efficiency, consistency, and great customer experiences. ✅ Financial Management: Support in P&L management, food cost control, and improving profitability. ✅ Team Development: Recruit, train, and manage a small team, helping them grow while fostering a positive and supportive culture. ✅ Quality & Customer Experience: Maintain high standards of food safety, hygiene, and service across all locations. ✅ Inventory & Supplier Management: Manage stock levels, coordinate with vendors, and control costs. ✅ Process & Efficiency: Implement best practices to improve operations, maximise sales, and enhance customer satisfaction. ✅ Development Kitchen Support: Help manage our development kitchen, where we create and refine some of LKN’s exciting food brands. What We’re Looking For ✔ Experience: Ideal for a manager in a café, QSR, or street food environment looking to take the next step. ✔ Leadership Potential: Strong people skills, with the ability to motivate, train, and develop a team. ✔ Financial Awareness: Some experience with P&L, budgeting, and food cost control is beneficial but not essential. ✔ Operational Know-How: Understanding of food safety, compliance, and health regulations. ✔ Problem-Solver: Ability to multitask, adapt to change, and make decisions in a fast-paced environment. ✔ Detail-Oriented: Strong organisational skills with a keen eye for quality, cleanliness, and efficiency. Grow with LKN! If you're ready to take the next step in your career and gain multisite management experience in a supportive and fast-growing company, we’d love to hear from you! 📩 Apply now and start your journey with LKN!
Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.
About the Role We are seeking a Head Chef to lead the kitchen at UBA, Hart Shoreditch. This is a rare opportunity for a chef eager to leave their mark on London’s dining scene—shaping menus, elevating standards, and working closely with our brand and creative teams to define a bold new direction for the restaurant and its wider F&B offering. Strong expertise in pan-Asian cooking techniques is essential. The role demands a leader who can balance creativity with control: driving innovation in food while ensuring consistency, profitability, compliance, and flawless kitchen operations. Key Responsibilities • Culinary Vision & Menu Development, • Lead the culinary direction and menu innovation for UBA, in collaboration with brand and creative stakeholders., • Develop a signature style that reflects the concept’s pan-Asian / lifestyle ethos, aligned with the Hart Shoreditch brand., • Regularly review and evolve menus across all dayparts (breakfast, lunch, dinner, brunch, set menus, pantry, counter)., • Ensure all menus meet GP targets, maximise ingredient repurposing, and reflect seasonal produce. Operational Leadership • Oversee all day-to-day kitchen operations, ensuring quality, consistency, and efficiency., • Lead, train, and inspire the BOH team to deliver a high-energy, service-focused culture., • Implement and maintain all H&S, HACCP, and food hygiene standards, ensuring compliance at all times., • Own kitchen checklists, prep systems, and cleaning schedules to guarantee smooth daily operation. Financial & Stock Control • Manage stock ordering, supplier relationships, and deliveries with accuracy and discipline., • Control wastage through smart prep, cross-utilisation, and strong stock rotation practices., • Deliver accurate GP reporting, stocktakes, and kitchen P&L accountability. Team & Culture • Recruit, train, and develop BOH team members, embedding a culture of pride, accountability, and creativity., • Support cross-training between FOH and BOH to align with the modular, lifestyle-led operations model at Hart., • Lead by example, ensuring a respectful, collaborative, and dynamic workplace. Brand & Creative Collaboration • Act as a key partner to the wider F&B and creative teams, working on activations, collaborations, and cultural programming., • Bring a chef’s perspective to brand storytelling, guest experience, and menu positioning., • Be a visible ambassador of UBA / Hart Shoreditch within the property and the wider lifestyle community. Candidate Profile • Proven experience as a Head Chef or Senior Sous ready to step up, ideally in a lifestyle hotel, high-end restaurant, or boutique F&B group., • Passionate about the London and UK restaurant scene.Strong creative flair, with the ability to develop impactful menus that balance guest appeal with commercial viability., • Demonstrated leadership skills: building teams, motivating staff, and driving operational excellence., • Deep understanding of kitchen systems, food safety, and stock control., • Passion for working in a creative, lifestyle-led environment where F&B, design, and culture intersect., • Commercially astute, with experience managing food cost, GP, and supplier relationships., • Hands-on, resilient, and excited by the opportunity to leave a personal stamp on a growing and dynamic concept.
Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data. · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure all rentals and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process the rental agreements between both parties accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. Skills and responsibilities: · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree
The appointment of a Business Development Manager is central to Clove Mart Global Ltd’s strategy to consolidate its current retail success and expand into wholesale and online markets. Operating from Ilford Lane, one of East London’s busiest commercial corridors, the company handles a diverse product range including household consumables, storage solutions, electronic accessories, and lifestyle products. With consistent trading activity confirmed by our bank records and ledgers, the business requires a dedicated professional to manage sales strategies, drive customer acquisition, oversee marketing campaigns, and ensure compliance with trading standards. The Business Development Manager will enable the company to respond to increasing consumer demand, improve customer engagement, and optimise both retail and wholesale operations. This role is therefore integral to sustaining growth, maintaining competitiveness in a fast-paced retail environment, and ensuring the long-term stability and profitability of the business. 3) Duties and responsibilities: The Business Development Manager will play a pivotal role in shaping and implementing the company’s growth strategy. Working closely with senior management, the post-holder will: 4. Skills, Experience, and Qualifications Required 1. Minimum Graduate level education or equivalent (RQF Level 6)., 2. Good command of spoken and written English., 3. At least 2 years of experience in a similar role., 4. Strong attention to detail and commitment to quality.
As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment
Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025
Head Chef Wanted – Lead the Kitchen at Kentish Town’s Hottest New Opening! Location: Kentish Town, London Venue: Brand-New Gastro Pub (Opening Soon!) Role: Head Chef Start Date: ASAP We’re firing up the ovens and opening the doors to a bold new gastro pub in Kentish Town – and we’re on the lookout for a Head Chef with passion, creativity, and serious kitchen leadership. This is your chance to put your stamp on a brand-new venue from day one — from writing menus and building your brigade, to creating dishes that make people talk (and come back for more). If you want to be part of a big project with big ambition, read on. Who We Are: We’re a brand-new, independent gastro pub with a vision: seasonal British food, local suppliers, exciting twists, and a strong sense of community. From Sunday roasts to elevated bar snacks, we’re all about flavour, quality, and consistency — and we want a Head Chef who’s just as passionate. Who You Are: A confident and experienced Head Chef (or strong Sous ready to step up). Skilled in running a high-performing kitchen, managing everything from costs to compliance. Obsessed with quality, flavour, and presentation — and proud to plate up food that stands out. A natural leader who can recruit, train, and inspire a team to deliver excellence. Excited by the idea of building a kitchen from the ground up and putting your name on something new. What You’ll Do: Design and deliver a seasonal, creative menu with fresh, local ingredients. Build and lead a tight-knit kitchen team focused on consistency and quality. Manage kitchen operations, including ordering, GP targets, health & safety, and staff development. Collaborate closely with the management team to create specials, events, and new ideas. Play a key role in building the pub’s reputation for great food and becoming a true destination in North London. What’s In It For You: A rare opportunity to launch and lead your own kitchen. Autonomy and creative freedom in a chef-led operation. Competitive salary + bonus structure + full share of tips. Support from an experienced, passionate leadership team. Career progression as part of a growing hospitality group. Staff perks, supplier visits, team socials, and more. If you're ready to take the lead and cook up something special in Kentish Town, we want to hear from you! Apply now with your CV and a few words about your vision for modern pub food. Let’s create something unforgettable together.
Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £18-19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: Assist with setup of operational procedures, supplier sourcing, and opening plans Help recruit, train, and onboard the opening team Operations Management: Oversee smooth day-to-day running of the front of house and kitchen Ensure compliance with health, safety, food hygiene, and licensing laws Manage stock levels, place orders, and handle deliveries and inventory checks Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: Create a warm, welcoming atmosphere for guests from day one Lead by example on the floor, maintaining high service standards Resolve customer issues quickly and professionally Team Leadership: Train, motivate, and supervise front-of-house staff Conduct regular performance check-ins and help staff grow in their roles Financial Management: Track and manage budgets, margins, and sales targets Monitor and control labour, food, and beverage costs Prepare reports and suggest improvements to boost profitability Requirements: Experience as a Restaurant Manager or Supervisor (ideally in a new opening) Strong knowledge of ordering systems, stock-taking, and rota creation Excellent leadership, organization, and communication skills Confidence training and leading a team from the start Well rounded knowledge of wine and bar service Flexibility to work evenings, weekends, and holidays as needed Familiarity with EPOS and scheduling systems Preferred: Experience with opening a restaurant or café Food hygiene or health & safety certification Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.
Manage day-to-day operations, including kitchen and customer-facing operations Recruit, train, supervise, and evaluate team members to ensure excellent performance and motivation. Oversee food preparation and service quality, ensuring all menu items meet company standards. Monitor health, safety, hygiene, and food safety compliance. Plan staff rotas and manage shift scheduling based on peak business hours. Handle inventory control, place supplier orders, and reduce waste through proper stock management. Address customer complaints and feedback promptly to maintain satisfaction and repeat business. Implement operational improvements and report on store performance, staff productivity, and support business expansion.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Overview: The Education Manager plays a pivotal role in leading and enhancing the delivery of educational programmes. This position requires a dynamic and strategic individual who can manage teams, foster partnerships, and uphold the highest standards of educational excellence and operational efficiency. Key Responsibilities: Lead the administration and continuous improvement of educational services, ensuring efficiency, quality, and compliance. Exhibit exceptional leadership, communication, and organisational capabilities to inspire and guide teams. Collaborate proactively with partner organisations and stakeholders to support programme development and delivery. Work closely with the Director to monitor, evaluate, and refine educational programmes for optimal impact. Champion health and safety standards across all educational activities and environments. Promote an inclusive, respectful, and culturally sensitive approach to working with diverse communities. Recruit, manage, and support sessional staff, ensuring effective delivery of educational content. Implement robust performance management systems to drive staff development and accountability. Cultivate and maintain strong relationships with partner organisations and relevant local institutions. Demonstrate excellent time management and the ability to work independently with minimal supervision. Take full ownership of assigned projects and activities, ensuring timely and high-quality execution. Qualifications and Experience: A Master’s degree in Education or a related field is essential; a doctoral qualification is highly advantageous. Proven experience in educational leadership, programme management, or curriculum development. Strong understanding of compliance, safeguarding, and quality assurance in educational settings.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
Location: Harrow, London (UK) Reports to: CEO / Company Director Salary: Competitive, based on experience About Us We are a fast-growing health check medical company dedicated to providing high-quality preventative health assessments and wellness services. Our mission is to empower individuals to take charge of their health through accessible, reliable, and comprehensive check-ups. To support our continued growth, we are seeking an experienced and dynamic HR Manager to lead our people function. Role Overview The HR Manager will play a key role in shaping our workplace culture, ensuring compliance with employment law, and building a supportive environment where our people can thrive. This individual will oversee all HR operations, from recruitment and onboarding to performance management, training, and employee wellbeing. Key Responsibilities Strategic HR Leadership Develop and implement HR strategies aligned with company objectives. Act as a trusted advisor to the leadership team on workforce planning and organisational development. Talent Acquisition & Retention Manage the full recruitment lifecycle, ensuring the attraction of top medical and non-medical talent. Build strong employer branding to position us as an employer of choice in the healthcare sector. Lead initiatives to improve employee retention and engagement. Employee Relations & Compliance Ensure compliance with UK employment laws and healthcare regulatory standards. Handle employee relations matters with professionalism and fairness. Develop and maintain HR policies, contracts, and procedures. Performance & Development Oversee performance appraisal processes and support managers in driving high performance. Identify training needs and coordinate professional development programmes. Foster a culture of continuous learning and career progression. Employee Wellbeing & Culture Champion staff wellbeing initiatives to support mental, emotional, and physical health. Build and maintain a positive workplace culture that reflects our company values. HR Operations & Systems Manage HR records, data, and reporting with accuracy and confidentiality. Implement HR software and systems to streamline processes. Lead on payroll, benefits, and compensation structure in collaboration with finance. Requirements Proven experience as an HR Manager or Senior HR Generalist, preferably within healthcare, medical services, or a similar regulated sector. Strong knowledge of UK employment law, HR best practices, and compliance frameworks. Excellent interpersonal, communication, and conflict resolution skills. Ability to build trust at all levels of the organisation and influence senior leadership. Strong organisational skills and attention to detail. Degree desirable. Passion for people, wellbeing, and building a thriving workplace.