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Hotel Manager £55000 - £60000 Yearly - Confidential RICHMOND

Gerencia

hace 7 horas11 vistas

We are a small 60 Bedroom 4 star boutique hotel known for warm hospitality, exceptional service and unique design. Our guests value personalised experiences, comfort and attention to detail. We are looking for a hands on and dynamic Hotel Manager to lead our dedicated team through example and uphold our reputation for excellence.


Position Overview


As Hotel Manager you will oversee all day to day operations, ensuring a seamless guest experience, efficient team management and strong financial performance. You'll be hand on, leading by example and fostering a culture of hospitality, teamwork and continuous improvement.


Key responsibilities


  • Over see all hotel departments including front office, housekeeping, F&B, maintenance and guest services.
  • Maintain the highest standards for guest satisfaction, cleanliness and service quality.
  • Manage budgets, forecasts and financial performance to achieve revenue and profit targets.
  • Recruit, train and motivate staff to deliver consistent and exceptional service
  • Monitor occupancy rates, pricing strategies and market trends to maximise revenue in collaboration with sales/ marketing.
  • Ensure compliance with Health, Safety and licensing regulations.
  • Handle guest feedback and resolve issues promptly and professionally.
  • Maintain supplier and contractor relationships, overseeing purchasing and inventory control.
  • Report regularly to ownership on performance

Requirements


  • Minimum 3-5 years of hotel management or senior supervisory experience , ideally in a 4 star or boutique environment
  • Strong leadership and interpersonal skills with a hands on management style.
  • Excellent organisational, communication and problem solving abilities
  • Sound knowledge of hotel systems (PMS, booking platforms)
  • A passion for guest service and attention to detail
  • Flexibility to work evenings, weekends and holidays as required


Preferred qualifications


  • Diploma or Degree in Hospitality Management or related field
  • Experience with boutique or Independent hotel operations.
  • Knowledge of local tourism and events market


Competitive salary £55 - 60K depending on experience

  • Experiencia
    Se requiere
  • Jornada
    Completa
  • Salario
    55.000 £ – 60.000 £ anual
  • Inicio
    Incorporación inmediata

pin iconChurch Road, Richmond

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Director/a de RestauraciónRichmond

Hotel • 11-50 empleados

En JOB TODAY desde agosto, 2024

Small independent hotel

Abbey S. avatar icon
Abbey S.Activo hace 36 minutos
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