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Role: 1st Line Support Engineer Location: Dudley Salary: £25,000 - £28,000 Hybrid after probation My client: fast growing IT service provider supporting small and medium-sized businesses in the West Midlands. mission is to deliver reliable, outcome-focused IT support while fostering teamwork, professionalism, and continuous learning. The Role We are seeking a Level 1 Help Desk Technician to join our Service Desk team. Ideal for someone with at least one year of IT support experience, this role offers a chance to grow in a professional, supportive environment. You’ll ensure clients receive prompt, expert support to keep their businesses secure and productive. Key Responsibilities • Troubleshoot hardware, software, and network issues., • Follow checklists and SOPs to maintain accuracy and consistency., • Perform proactive system maintenance and server checks., • Configure and repair systems, ensuring security and reliability., • Manage user access and security administration., • Deliver excellent customer service and document all work., • Minimum 1 year IT support experience, • Strong problem-solving and logical reasoning, • Excellent communication and documentation skills, • Positive, proactive attitude and eagerness to learn Please apply!

Job Title: Design Engineering Manager Location: Brierley Hill, West Midlands Salary: £60,000 - £65,000 per year Job Type: Full-time, Permanent About Us: At A&T Enclosures , we are a leading manufacturer of bespoke electrical enclosures for the MCC and Switchboard industry, complete with integrated busbar systems. Our reputation for exceptional product quality, reliability, and customer service has made us one of the most respected names in our field. As we continue to expand and innovate, we are seeking an accomplished Engineering Manager to lead our technical operations and drive the next phase of our engineering excellence. The Opportunity: This is a pivotal leadership role for an experienced engineering professional with the vision, technical depth, and people management skills to shape our engineering strategy. You will assume full technical responsibility for the engineering function, with a clear mandate to enhance efficiency, implement 3D CAD SolidWorks , and lead product development in accordance with BS EN 61439 . Reporting directly to the Engineering & Special Projects Director, you will lead a skilled and motivated team, ensuring we remain at the forefront of innovation and compliance in our sector. Key Responsibilities: Provide strategic leadership and operational direction to the engineering department. Oversee all product design, testing, and certification activities to BS EN 61439 standards. Drive the rollout and full adoption of 3D CAD SolidWorks within the business. Lead the continuous improvement of engineering processes to enhance performance, quality, and customer satisfaction. Manage and develop a high-performing engineering team, fostering a culture of accountability and innovation. Collaborate with senior management to align engineering objectives with wider business goals. About You: We are looking for an individual who combines strong technical expertise with proven leadership capability. Essential Qualifications & Experience: Degree-qualified in Manufacturing, Electrical, or Mechanical Engineering (postgraduate qualifications desirable). Demonstrated success in an engineering management or leadership role. Comprehensive knowledge of BS EN 61439 and related testing procedures. Proficient in 3D CAD SolidWorks and committed to driving digital design adoption. Strong communication, leadership, and decision-making skills. A proactive, results-driven mindset with the ability to inspire and engage others. Experience within the switchgear or electrical enclosure industry will be a distinct advantage. What We Offer: A competitive, negotiable salary. The opportunity to lead innovation in a market-leading business. A collaborative and supportive working environment. At A&T Enclosures , innovation, quality, and customer focus are at the heart of everything we do. If you are ready to take ownership of a high-impact leadership role, we would be delighted to hear from you. Candidates with the experience or relevant job titles of: Technical Program Manager, Engineering Lead, Head of Engineering, Chief Engineer, Mechanical Engineering Manager or Senior Engineering Manager, also be considered for this role. TPBN1_UKTJ