Remote compliance jobs in United Kingdom

Company: Forland Properties Limited Location: Remote (UK based applicants preferred) Contract Type: Fixed Term (30 days) Hours: Minimum 25 hours per week | Monday to Friday 9am to 6pm Pay: £14.92 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About Us Forland Properties Limited is a UK based Lettings company that provides a fully managed and professional service for both landlords and tenants. We manage the rental journey from listing to legal compliance with care and precision. We are now hiring Lettings Administrators to join our team on a 30-day contract. This is a fully remote role with an immediate start, ideal for individuals with strong communication and organisational skills. Role Overview As a Lettings Administrator, you’ll play a key role in supporting our lettings process. You’ll be responsible for managing property listings on online portals, responding to prospective tenants, and arranging viewings. You’ll also coordinate closely with our field agents to ensure they are fully informed of viewing schedules. This is a remote role involving daily communication with applicants and internal team members. It requires attention to detail, strong written and verbal communication, and the ability to manage multiple tasks at once. Key Responsibilities • Manage and update property listings across online portals • Respond to enquiries from prospective tenants via email, messaging apps, or phone • Schedule property viewings in coordination with available agents • Inform agents about their viewing schedules clearly and promptly • Record and maintain accurate information about applicants and viewing bookings • Provide a helpful and professional experience to all prospective tenants What We Are Looking For This is a great opportunity for someone who is: • Organised and detail oriented • Friendly, helpful and confident communicating with others • Professional in both written and spoken communication • Comfortable using basic computer tools and managing digital schedules • Reliable and able to work independently in a remote setting No previous experience is required — just a positive attitude and a willingness to learn.

Test Analyst (Salesforce/ GDPR) Role: Test Analyst - GDPR and Salesforce Experience Job Type: (Hybrid) 4 days at home, 1 day in the office. Job Location: London Rate: £200-£300 Per/Day (Depending on experience) Duration: 3 Months (with likelihood of extension) **Key Responsibilities:** Test Planning & Execution: - Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications and related systems. - Perform functional, regression, performance, and usability testing to identify defects and ensure quality. GDPR Compliance Testing: - Validate that systems correctly capture, store, and manage user consents in line with GDPR requirements. - Ensure mechanisms are in place for users to easily opt-in/opt-out, request data access, or invoke the right to be forgotten. - Test the implementation of lawful bases for data processing, such as consent and legitimate interest, within the CRM. Salesforce-Specific Testing: - Verify the correct functioning of Salesforce's 'Individual' object and related consent fields (e.g., 'Don’t Market', 'Don’t Track') . - Test integrations between Salesforce and marketing platforms like Marketing Cloud or Pardot, focusing on consent and preference data flow . Collaboration & Reporting: - Work closely with developers, business analysts, and stakeholders to understand requirements and resolve issues. - Document test results, report defects, and track defect resolution throughout the development lifecycle. Required Qualifications: - Proven experience as a Test Analyst or in a similar role, with a focus on CRM systems. - In-depth understanding of GDPR, especially concerning marketing preferences and consent management. - Hands-on experience with Salesforce, including knowledge of objects related to data privacy and consent. - Familiarity with Salesforce's Preference Manager and Consent Templates . - Proficiency in manual and automated testing tools relevant to Salesforce applications. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. Preferred Qualifications: - Experience with Salesforce Marketing Cloud, Pardot, or similar marketing automation platforms. - Understanding of data processing agreements and third-party data integrations. - Knowledge of data anonymization and encryption techniques in line with GDPR . - Familiarity with data subject rights management processes, such as data access requests and data portability . What We Offer: - Competitive day rate of £200-£300/ per day - Opportunities for professional development and certifications. - A collaborative and inclusive work environment. - Flexible working arrangements to support work-life balance. Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and motivations for applying. Shortlisted candidates will be contacted for an interview. ​ Schedule: Monday to Friday Experience: Salesforce: 3 years (required) GDPR - Marketing Preference: 3 years (required) Agile: 2 years (required) Work Location: Hybrid remote in London EC1V 7RQ Reference ID: Test Analyst (Salesforce/ GDPR) Expected start date: 09/06/2025

Job Title: Lettings Negotiator No Experience Required Immediate Start Company: Forland Properties Limited Location: Remote (UK based applicants preferred) Contract Type: Fixed Term (30 days) Hours: Minimum 25 hours per week | Monday to Friday 9am to 6pm Pay: £15.34 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About Us Forland Properties Limited is a UK based Lettings company helping landlords find the right tenants while supporting tenants in securing their ideal home. We provide a full tenancy service from marketing to compliance, and we ensure the process is smooth, professional and personable for all involved. We are currently hiring Lettings Negotiators on a 30 day contract with immediate start. This is a fully remote role ideal for individuals who enjoy helping people, can communicate clearly and have a professional approach. Role Overview As a Lettings Negotiator, your main responsibility is to speak with potential tenants who have shown interest in our listed properties. You will walk them through our process, answer questions, explain details about the property, and guide them in a friendly and informed way. You don’t need previous experience — if you are confident, people focused, and a clear communicator, we’ll provide full training to support you in this role. Key Responsibilities • Speak with prospective tenants by phone and email • Share property details and answer questions about listings • Guide applicants through the lettings process in a friendly and professional manner • Build a good understanding of each applicant’s situation and needs • Complete spreadsheet records and make basic suitability assessments • Communicate any key applicant information to internal teams • Represent Forland Properties in a personable, clear and professional manner at all times What We Are Looking For We encourage applications from anyone who enjoys working with people and has strong communication skills. Ideal candidates will be: • Friendly, professional and confident speaking on the phone • Clear and polite in both spoken and written communication • Able to listen actively and assess suitability thoughtfully • Comfortable working with spreadsheets and keeping good notes • Self-motivated and able to manage their time in a remote setting • Genuinely interested in helping others and creating positive experiences What You Need • Access to a computer or laptop and reliable internet • A quiet space to work from home • Availability to start immediately and commit to the 30 day contract • A professional phone and email manner • Willingness to follow company processes and training materials Pay and Benefits • Minimum of 25 hours of paid work per week • £15.34 per hour • Time and a half for overtime and Saturdays • Double pay on Sundays • Paid training and guidance provided • Opportunity for contract extension based on performance Working Hours • Core hours: Monday to Friday 9am to 6pm • Occasionally, work may go past 6pm with appropriate overtime pay • All roles are remote, allowing you to work from the comfort of your own home How to Apply Follow the application process if you feel you are the right fit for this role! No previous experience is required — just a friendly personality, strong communication, and a desire to help people.

We are searching for an exceptionally skilled and multilingual Property Manager who will seamlessly manage, optimize, and elevate our portfolio of properties across global platforms. You will be the bridge between our properties and our diverse clientele, ensuring an exceptional and personalise experience for guests from all corners of the world. You are not just a manager; you are a global hospitality ambassador with a passion for creating memorable experiences, an eye for detail, and the ability to handle multiple responsibilities in an ever-changing, fast-paced environment. With your proficiency in multiple languages, you’ll be able to effectively engage with international guests, providing unparalleled service and handling every aspect of the guest experience before, during, and after their stay. Key Responsibilities: Global Guest Experience Architect: Provide an impeccable experience for guests from around the world, offering prompt, personalise responses to inquiries in multiple languages. You’ll create bespoke experiences that cater to each guest’s unique cultural and personal preferences. End-to-End Property Operations: Oversee the entire life cycle of property management, from listing creation and optimization to guest communication, booking management, cleaning coordination, maintenance requests, and post-stay follow-ups. Performance Optimizer: Monitor key metrics across platforms (e.g., Airbnb, VRBO) and implement data-driven strategies to ensure maximum occupancy rates, competitive pricing, and stellar guest reviews. Implement market research and competitive analysis to keep properties at the forefront of the hospitality space. Multilingual Mastery: Utilize your fluency in multiple languages to engage with a diverse, international client base. From managing pre-booking inquiries in French, Spanish, or German, to handling post-stay feedback in Mandarin or Portuguese, your linguistic skills will allow you to connect deeply with guests worldwide. Seamless Platform Management: Own and optimise multiple listings across Airbnb, VRBO, and other short-term rental platforms. You’ll craft high-impact property descriptions, upload beautiful photos, and ensure the accuracy and attractiveness of each listing. Vendor & Partner Liaison: Manage relationships with local service providers, cleaners, maintenance personnel, and other vendors to ensure the smooth running of each property. Your negotiation skills will help maintain excellent service while maximizing profitability. Legal & Compliance Vigilance: Stay up-to-date with international and local short-term rental regulations. Ensure that all listings comply with legal requirements, tax laws, and platform policies. What We’re Looking For: Multilingual Expertise: Fluency in at least 3 languages (including English) is required. Knowledge of French, Spanish, Italian, German, Mandarin, or Arabic will give you a competitive edge in this global role. Hospitality Industry Experience: Proven experience managing short-term rental properties or working in hospitality (Airbnb, VRBO, hotels, etc.). You understand the nuances of the guest experience and can adapt quickly to changing needs. Tech-Savvy: Comfortable using property management software (e.g., Guesty, Lodgify, Hostfully) and optimizing listings across multiple platforms. Bonus if you're familiar with pricing algorithms and revenue management tools. Exceptional Communication Skills: A master of communication, able to engage with guests and vendors alike whether it’s through chat, email, or phone and in a variety of languages. You convey professionalism and warmth with every message. Detail-Oriented & Highly Organized: You excel at juggling multiple tasks, keeping things neat and efficient, and ensuring every aspect of property management runs without a hitch. Your calendar is your best friend, and you know how to prioritize effectively. Problem Solver & Innovator: You love challenges and thrive on finding creative solutions. Whether it’s addressing a guest concern or coming up with new ways to improve our listings, you are constantly looking for improvements and ways to innovate. What You’ll Get: Global Reach: Manage properties located in top destinations around the world, from Paris to Bali to New York. Competitive Compensation: A salary that reflects your expertise, along with performance-based bonuses that reward your success. Flexibility & Freedom: Work remotely from anywhere in the world, with flexible hours that respect your work-life balance. A Dynamic & Creative Environment: Be part of a cutting-edge, fun, and collaborative team that values fresh ideas and innovative approaches to property management. Career Growth: As we expand globally, so will your opportunities. You’ll have the chance to take on more responsibilities and grow with our company. Why This Role is Unique: This isn’t just another property management position. This is an opportunity to redefine what luxury hospitality means in the short-term rental space. You will be the face of our brand to the world, creating connections and fostering relationships with guests from diverse backgrounds.

Company: Forland Properties Limited Location: Remote (UK based applicants preferred) Contract Type: Fixed Term (30 days) Hours: Minimum 25 hours per week | Monday to Friday 9am to 6pm Pay: £14.92 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate ⸻ About Us Forland Properties Limited is a UK based Lettings company focused on delivering a seamless and professional experience for landlords and tenants alike. We handle everything from property listings to legal compliance, aiming to make the rental process as smooth and stress free as possible. We are currently looking for Remote Receptionists to join our growing team on a 30 day probationary contract, with the potential for extension. This is a fully remote, phone based role with minimal admin. Role Overview As a Receptionist, you will be the first point of contact for anyone calling the business. Your role is to answer calls politely and professionally, assist with basic queries, and transfer calls to the correct department when necessary. If a relevant team member is unavailable, your job is to take clear, accurate notes and ensure the right person is informed to follow up. This is a phone based role with a small amount of admin, focused on logging and forwarding messages. No previous experience is required — if you’re friendly, organised, and confident speaking on the phone, we’d love to hear from you. Key Responsibilities • Answer inbound calls in a polite, professional and helpful manner • Assist with general queries or transfer the call to the appropriate department • When transfers are not possible, take accurate notes including caller name, contact details and the nature of the query • Inform the relevant team or personnel about the call so they can follow up promptly • Maintain a calm and helpful tone, representing the company well on every call • Log basic information as needed to keep internal communication clear and efficient What We Are Looking For We are looking for individuals who are: • Friendly, clear and professional on the phone • Comfortable handling multiple calls throughout the day • Reliable and organised with a good sense of responsibility • Quick to learn and follow instructions • Able to carry out light admin tasks, like note taking and message forwarding • Calm and positive, even in busy moments What You Need • A reliable phone and desktop or laptop with internet access • A quiet, private space to work remotely • A willingness to start immediately and commit to the 30 day contract • A polite and confident telephone manner • Basic ability to take notes and pass messages clearly Pay and Benefits • £14.92 per hour • Minimum 25 hours of guaranteed paid work per week • Time and a half for overtime and Saturdays • Double pay on Sundays • Full training and support provided • Possibility of contract extension based on performance Working Hours • Core hours: Monday to Friday 9am to 6pm • Occasional work beyond 6pm or on weekends may be required and will be paid at enhanced rates • Your work is entirely remote and phone based How to Apply Follow the application process if you feel you are the right fit for this role! No experience is needed — just a clear phone voice, friendly approach and reliable work ethic.

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).

Job Title: Remote Recruiter 25 Hour Contract No Previous Experience Required Company: Forland Properties Limited Location: Remote (UK based applicants preferred) Contract Type: Fixed Term (30 days) Hours: Minimum 25 hours per week | Monday to Friday 9am to 6pm Pay: £14.83 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About Us Forland Properties Limited is a UK based Lettings company that helps landlords find their ideal tenants and supports tenants in finding the right home. We handle everything from property listings to viewings and legal compliance, making the process smooth, secure and stress free for everyone involved. As we grow, we are hiring Remote Recruiters to help us build our internal team quickly and professionally. This is a 30 day contract with immediate start and no previous experience required. Role Overview In this role, you will help recruit for various positions within our company including other recruiters, lettings agents, negotiators, portal agents and receptionists. You do not need prior recruitment experience. If you have great communication skills, are organised and eager to learn, we want to hear from you. We will provide full training, scripts and software to support your success. Key Responsibilities • Communicate with candidates through job portals email or text message • Schedule and carry out phone interviews using company provided scripts • Evaluate candidates based on set criteria and record key notes and ratings • Follow up with candidates to inform them if they have been successful or not • Forward candidate details to the relevant departments within the company • Keep well organised records of all interviews and assessments What We Are Looking For We encourage anyone who believes they have the right qualities to apply. Ideal candidates will be: • Confident communicators with a professional and friendly phone manner • Organised and able to manage tasks independently • Quick learners who are comfortable using basic computer software • Motivated self starters who can work well in a remote role • Respectful and clear in both written and spoken communication Again, no previous experience is required — we are looking for the right attitude and attributes. What You Need • A desktop or laptop and a mobile phone • A reliable internet connection • Availability to work during the specified hours • Willingness to start immediately and complete the 30 day contract We will provide access to company systems, switchboards and training materials. Pay and Benefits • Minimum 25 hours of paid work each week • £14.83 per hour • Time and a half for any overtime or Saturday hours • Double pay on Sundays • Paid training and all scripts and tools provided • Potential for longer term opportunities based on performance Working Hours • Core hours: Monday to Friday 9am to 6pm • Occasionally working past 6pm or on weekends may be required How to Apply Follow the application process if you feel you are the right fit for this role!