Job Title: IT Service Desk Analyst (1st Line) Role: Permanent Start Date: ASAP Salary: 20k – 23k (depending on experience) per annum Location: Farringdon, London (with travel to clients sites) Job Purpose Provide onsite and remote support to our client systems and users, which includes routine site visits, computer systems and software installations (projects), and computer network and connectivity maintenance. Responsibilities & Duties - Provide 1st line IT support using the service desk and monitoring systems. - Offer troubleshooting, support, and fixes for client IT equipment or network failures. - Provide phone, email or in-person support (onsite and remote) - Client routine site visits to perform IT checks and proactive support. - Walk clients through solutions to solve problems and direct questions to line managers & 3rd party specialists. - Demonstrate great customer service skills and patience. - Update client documentation and record IT environment changes. - Manage and maintain client backups including backup technologies used. - Maintain records of client hardware and software inventory - Assist with maintaining information security through controlled hardware or software installations. - The ability to learn from other staff members and apply the knowledge to future projects or support scenarios. - Follow disaster recovery plans for equipment, power, or security failures when necessary to protect data and security. Requirements - Ideally 1 year working in an IT environment - Basic understanding of IT networking and active directory environments. - Experience with Microsoft Office 365 administration. - Experience within a desktop support or IT administration role. - Good customer services skills - Good written and verbal communication IT Skills and Qualifications - Knowledge of Computers and Networks - Knowledge of Software and Hardware, Decision Making, Problem Solving, Critical Thinking - Strong Written and Verbal Communication, Interpersonal Communication - Attention to Detail, Ability to Work Under Pressure, Ability to Meet Goals, Patience.
The role offers flexible, remote working to assist a charity publisher to promote and sell its flagship magazine on global philanthropy. The role also provides support to our annual event programme which convenes global participants to discuss philanthropy. As marketing support you will assist the subscriptions manager in delivering campaigns to attract new subscribers and support the organisation’s efforts to ensure existing subscribers renew their subscriptions. As events support you will assist the head of marketing, advertising & events with invites, event materials and post-event follow ups for our 19 events per year. Activities will include Marketing support · Supporting subscriptions manager with digital marketing campaigns – emailing and following up with known contacts to promote the magazine · Carrying out physical marketing campaigns – sending letters to known contacts to promote the magazine · Researching new audiences for the publications · Data collection tasks through online research · General administrative tasks using Excel and Wordpress · Design and deployment of email campaigns using Canva and Mailchimp · Keeping our sector conference calendar up to date by reviewing event notifications and updating on Wordpress Event support · Designing, building and scheduling Mailchimp emails for event invitations – both from Alliance and for external partners · Designing pre- and during-event marketing materials, such as social media shareables and PowerPoint slides · Following up with all registrants post-event with marketing messaging · Processing event subscribers and keeping our database up-to-date Anyone interested must be based in the UK, have access to a computer and a stable internet connection, be contactable by telephone and have access to a printer. All other items required to carry out the role will be provided.
Key Points: - Freelance, remote working from anywhere in the world - Help launch an eyewear brand in the UK - Flexible working, make your own hours - £250 annual frames benefit for yourself and a 20% discount for friends & family - Room for growth at a fast paced start-up Description: An eyewear brand based in London are looking for a freelance remote Dispensing Optician to help launch their unique frame designs into the UK market. This is a fully remote position and you can be based anywhere in the world, so long as you are registered with the GOC as a qualified Dispensing Optician. This role is freelance and you will be able to make your own hours. You will be working with a fast paced start-up looking to shake up the UK’s optical industry and be a key part of its growth story, working closely with the Founders and COO to make the company a success. This role would be ideal for someone who is looking for freelance and/or remote work alongside another job or who has other responsibilities. There are opportunities for growth as the company expands, including transitions to other departments or taking on leadership roles. The Role: - Play an essential role in delivering exceptional eye care services to customers. - Provide expert advice on lens selection, frame compatibility and customisation options to meet each customer’s unique style and vision needs. - Educate the leadership team on proper eyewear care and maintenance, including lens cleaning, frame adjustment and storage techniques. - Collaborate with the team to enhance customer experience, address key inquiries and concerns, promote brand awareness and loyalty. - Stay informed about the latest trends, technologies and developments in optometry to provide the highest level of experience for customers. - Uphold the company’s commitment to excellence, integrity and innovation in all aspects of eye care and customer service. Requirements: - Registration with the GOC as a qualified Dispensing Optician. - Proven experience in a clinical optometry setting. - Strong clinical skills. - Excellent interpersonal and communication skills. - Basic computer skills, including Google Drive, Word and Excel. Ability to use Notion desirable but not a requirement. - Experience of working with high growth start-ups would be an advantage, but are not mandatory. Details + Key Benefits: - Fully remote role from anywhere in the world - Freelance - completely flexible work hours as you see fit for your schedule - Competitive cash salary, paid on a project basis - £250 in company credits annually to be spent on new frames from site - 20% friends & family discount code for any frames purchased from site - Room for progression as the company’s presence grows - including transitions to other departments or leadership roles (and potential company equity packages) - Start Date - Spring 2025, around May 2025 onwards To avoid missing out on this opportunity, please send your CV across as soon as possible. A cover letter is not necessary. Shortlisted applicants will be asked to attend a 30 minute video interview with both founders. We look forward to reviewing your applications!
We are seeking a motivated and organised Event Coordinator to work from home on a commission-based basis. This role involves booking outdoor events for 2025. The position offers complete flexibility to work around your existing commitments. If the arrangement is successful, we aim to transition this role into a full-time, salaried position. Responsibilities: - Research and identify suitable outdoor venues across the UK. - Contact venues via phone or email to negotiate and secure bookings. - Ensure venues meet specific requirements (e.g., size, facilities, availability). - Maintain an organised record of venue communication and bookings. - Provide regular progress updates and reports. - Liaise with the business owner to finalise agreements. Requirements: - Strong communication and negotiation skills. - Highly organised and able to manage your own schedule. - Experience in event planning, venue booking, or sales is preferred but not essential. - Access to a computer, phone, and reliable internet connection. What We Offer: - Commission-Based Pay: Earn £150 for each successfully booked event - Complete Flexibility: Work whenever it suits you—fit this role around your existing job, work part-time, or dedicate just one day a week. As long as you book events, you will be paid. - Growth Potential: This role offers the opportunity to transition into a full-time, salaried position based on performance and business growth. - Support and Resources: We provide guidance, email templates, and access to past venue contacts to help you succeed. How to Apply: Please send your CV along with a short cover letter explaining why you’d be a great fit for this role. Highlight any relevant experience in event planning, venue booking, or customer relations. Additional Information: - Job Type: Freelance/Commission-Based - Pay: £150 per successful event booking - Location: Remote (work from home) - Potential Transition: Opportunity for a full-time role if targets are met and the partnership is successful.
PYTHON DEVELOPER ABOUT AVATSTAR At Avatstar, We are proud to help people be happy with the connection of our app. It provides users with creating their own personal avatar, best friend or partner, with our renowned revolution we hope to make our service spread to everyone. ABOUT THE ROLE We are looking for an experienced python developer to join our team . Reporting to the head of technology. You will be responsible for designing code, deploying development projects in the python language, producing insightful reports and presentations to drive business upward. If you enjoy working in a fast-paced and collaborative environment, we encourage you to apply for this exciting role. We offer industry-standard compensation packages, relocation assistance, and professional growth and development opportunities. RESPONSIBILITIES Developing applications using the python programming language. Involvement in all aspects of the software development life cycle, from requirements gathering to testing and deployment. Working closely with other members of the development team, as well as customers or clients, to ensure that applications are developed according to specifications. Testing applications thoroughly before deployment to ensure that they are free of errors. Deploying applications and providing support after deployment, if necessary. Updating software programs as new versions become available. LOCATION AND COMMITMENTS Fun, flexible work environment. Permanent, Remote hiring working 40 hours per week. Weekend and evening work is highly likely. REQUIRED SKILLS AND QUALIFICATIONS Bachelor's degree in computer science, Engineering, or related field. Minimum of 5 years of experience in Python development and software engineering. Strong understanding of object-oriented programming and design patterns. Experience with web frameworks such as Django or Flask. Proficiency in RESTful APIs and microservices architecture. Familiarity with database systems including SQL and NoSQL. Ability to work independently and as part of a collaborative team. PREFERRED QUALIFICATIONS A working understanding of JavaScript, HTML, C++. Knowledge of data science and machine learning concepts and tools. A working understanding of cloud platforms such as AWS, Google Cloud or Azure. Contributions to open-source Python projects or active involvement in the Python community. PERKS AND BENEFITS Flexible Work Arrangements: remote work and flexible scheduling. Career Growth Opportunities: promotions, lateral moves, and leadership development programs. Social Events and Perks: team outings, catered meals, snacks, and recreational activities. Health Insurance: medical, dental, and vision plans. Life Insurance. Professional Development: learning and development opportunities, including training programs, workshops, and conferences. Parental leave. Workers Compensation. Workplace pension. Fun work Activities. Reward Schemes. We would really love to work with compatible candidates and people who enjoy sharing the passion of creating something out of nothing.
Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.