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This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

A workforce management technology company is seeking a strategic leader for Customer Success. This role focuses on bridging the gap between Enterprise clients and self-serve users, driving revenue growth through upselling and proactive customer support.

A leading AI search company in London is seeking a Senior Customer Success Manager. The role requires fluency in English and Arabic and involves driving customer adoption and retention while providing product training. Candidates should have 2-3 years of experience in customer success and be adept a

Ability to work independently in a remote environment. Fully remote position (work from anywhere within approved locations). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

A global specialty retailer is seeking an EMEA Customer Research Analyst based in London. This role involves executing and communicating high-quality customer research to inform brand and merchandising decisions. Ideal candidates will have a strong background in customer research, possess excellent

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings. The role is flexible, allowing hybrid or fully remote work.

A leading life-sciences organization is seeking a Customer Success Manager for a pivotal role focused on member retention and satisfaction. The manager will oversee renewals, ensure data integrity, and enhance customer engagement throughout their lifecycle. Ideal candidates will have experience in c

A leading SaaS provider in the UK is looking for a Senior Customer Service Manager to enhance customer satisfaction and retention. In this fully remote role, you will manage a selected group of customers, ensuring effective communication and monitoring their journey with QAD's solutions.

A dynamic tech company in London is seeking a Customer Experience Specialist. The role requires 2+ years of customer support experience, excellent communication skills, and a problem-solving mindset. You will provide friendly support via chat, email, and social platforms, simplifying complex issues

This role involves defining customer data structure, implementing ETL/ELT processes, and designing data schemas that support both transactional and analytical work.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the opportunity to work in a supportive, flexible team. A leading tech company in Greater London is seeki

This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value realization, and drive product adoption through collaborative efforts with internal teams. A leading tech company is looking for a C

Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. You will partner with our Sales and Solution Consulting teams as you conduct POVs with existing customers, execute EBRs, and identify opportunities to expand the customer relationship. Wi

A leading spatial intelligence firm located in Greater London is seeking an experienced Customer Success Manager to establish strong relationships with commercial customers, facilitate product deliveries, and lead contract renewals. The ideal candidate will have a Bachelor's degree and over 5 years

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. This full-time remote role is

This remote role involves managing client accounts, providing training, and delivering excellent customer service support. Join a collaborative team focused on exceeding customer expectations. A leading marketing operations software provider is looking for a Customer Success Manager in the UK.

This strategic leadership role is designed for an experienced customer success professional ready to shape and elevate the global customer experience function. We are currently looking for a Head of Customer Success in United Kingdom. Lead and mentor the customer success team, including support, aft

This role emphasizes effective team execution, customer advocacy, and managing high-stakes issues while driving the success of Mapbox products.

The Remote Customer Service role is pivotal at Assurant because you are the organizational voice. As a Remote Customer Service Representative, you listen, resolve, and ensure quality service while showing empathy and enthusiasm in every call. Key Responsibilities for Remote Customer Service Speciali

With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Ada is an AI customer service company whose mission is to ma

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Work with support and sales teams to share feedback, improve processes, and enhance the customer journey. As part of the Cust

The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer engagement. A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experienc

We are a fast growing, dynamic business with a global customer base and team. The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. The Pre-Sales Customer Solutions Engineer Role.

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service. T

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str

This role involves providing key stakeholders in Customer Experience with financial insights, budgeting, forecasting, and ensuring compliance with financial regulations. This is a fully remote position with occasional visits to site, offering a pay rate of £400 - £500 per day for a 4 to 6 month pe

This role involves resolving customer concerns, creating internal tools, and partnering across teams to enhance customer experience.

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

The role is well-suited for candidates looking to kickstart their careers in customer service, with flexible working options and competitive salary. A popular UK platform is seeking an enthusiastic Customer Service Representative to provide exceptional support to clients. Responsibilities include ha

A successful healthcare supplier is looking for a Dutch and French Speaking Customer Service Representative to join their remote team in the UK. The role focuses on delivering exceptional customer service through various channels and supporting stakeholders across Europe. Previous customer service e

German Speaking Customer Representative (Remote) – Relocation to Greece. Exciting Remote Position! Are you a fluent German speaker ready for a new adventure?. Offer exceptional customer support to our German-speaking clients through phone, email, and chat.

A global service provider is seeking Remote Customer Service Representatives who are passionate about delivering exceptional service. The role involves providing outstanding service, resolving queries, and enhancing the customer experience.

A customer-focused organization in Greater London is seeking a dedicated Customer Service Agent to enhance customer interactions. The ideal candidate will possess strong communication skills and a customer-centric approach. This position offers a pay of £14 per hour and the option for remote work a

A leading security solutions provider is seeking a Customer Success Manager in Greater London. In this role, you will be pivotal in guiding customers through their security and compliance journeys. Responsibilities include advising customers, leveraging outreach strategies, and ensuring their retent

Exante, a leading wealth tech company, is seeking a remote customer service representative with strong communication and client-focused skills. If you're passionate about solving customer inquiries, maintaining high service standards, and working in a fast-paced environment, this role is for you! Wi

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

Own customer renewals and churn prevention across the direct customer base. The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. This role is responsible for driving customer

A leading fintech company seeks a Customer Engagement professional to manage customer relationships across EMEA. Responsibilities include engaging customers, facilitating executive meetings, and measuring performance outcomes. The position offers a hybrid work environment, highlighting customer-cent

This role is remotely based in the UK and offers a dynamic work environment with a focus on customer satisfaction. A leading technology company is looking for a UK/I Customer Success Manager to build strong relationships with clients and help them achieve their inbound goals using the software. You

A leading cloud software company for social good is seeking a Senior Customer Success Manager to enhance customer relationships and drive measurable outcomes. This remote role emphasizes onboarding, customer sentiment analysis, and addressing retention risks.

A leading tech company is seeking a Customer Support Operations Engineer to implement, maintain, and support internal tools for enhancing customer experience. The remote-first role involves collaborating with engineers to improve efficiency through automation and tooling. Ideal candidates will have

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

You'll be responsible for guiding customers through the sales process via outbound calls, providing expert advice on insurance products while ensuring compliance and customer satisfaction. Ideal candidates are experienced in sales within target-driven environments, are advocates for customer experie

This role is remote, with a focus on building a scalable Customer Success organization within a tech-led environment. The successful candidate will oversee customer onboarding, renewals, and upselling opportunities while leveraging data to drive customer engagement. A software solutions company in t

Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour. As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider.