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Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. Principal accountabilities and responsibilities to include - Working alongside the Customer Success team to achieve our strategic and operational priorities. - Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies. - Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines. - Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve. - Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met. - Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided. - Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales. - Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required. - Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports. - Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level. - Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements - Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions. - Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions. - Ability to prepare and format reports, daily records and process data. - Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment. - Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities. - Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience - A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: - £200 allowance to get your home office set up - A generous holiday allowance of 25 days plus the day off for your birthday - Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension - Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more - Discounts and savings on shopping, travel, entertainment and more - Access to our outstanding Employee Assistance Programme - Access to Your Care and our own Wellbeing Hub - Enhanced Family Friendly Pay - Peer to Peer Recognition - Quarterly socials and team events - Significant training and development opportunities - Volunteer day - Annual leave purchase - Health Cash Plan - Enhanced Company Sick Pay - Long Service Awards - Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK. This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?
Job Title: Graphic Designer (Remote) Payment: $1,500 (project-based) Duration: July 24 – August 1 Job Description: We are seeking a skilled Graphic Designer to create high-quality visual assets for a short-term project. The ideal candidate will have experience in branding, social media design, and digital content creation. You’ll work closely with our team to deliver engaging and on-brand graphics that meet project objectives. Responsibilities: -Design graphics for digital platforms (social media, web, presentations) -Ensure consistency with brand guidelines -Deliver final assets in required formats by the deadline Requirements: -Proven experience in graphic design (portfolio required) -Proficiency in Adobe Creative Suite or similar tools -Strong attention to detail and ability to meet tight deadlines Location: Remote Contract Type: Freelance / Project-based
JUST4COVERS, the new personalized phone case brand launching in September 2025, is looking for a bilingual (English-Spanish) Web Developer to join the project from its early stages. This initiative is part of MLO GROUP, an international ecosystem with offices in Madrid, Manchester, and Dubai that drives young, creative brands with clear global ambitions. The selected candidate will play a key role in building our eCommerce platform — from designing the digital experience to implementing the technical solution. They will work closely with branding, design, marketing, and technology teams within the group. Responsibilities: Design, develop, and maintain the official JUST4COVERS website. Build a fast, intuitive, and responsive user experience. Implement real-time product personalization tools. Efficiently integrate payment gateways, CRM, and logistics systems. Ensure technical performance, security, scalability, and technical SEO. Participate in strategic decisions regarding architecture and digital experience. Requirements: Minimum 2 years experience as a web developer. Proficient in HTML, CSS, JavaScript, and modern frameworks (React, Vue, Next.js, etc.). Knowledge of eCommerce platforms (Shopify, WooCommerce, or headless solutions). Fluent in English and Spanish (minimum C1 level in both). Ability to work independently and in a team. Experience in UI/UX design and SEO is a plus. What we offer: Join the founding team with creative freedom and international growth opportunities. Work remotely or from our offices in Madrid, Manchester, or Dubai. Competitive salary approx. €30,000 - €38,000 gross per year, negotiable based on experience and contribution. Exclusive discounts across all MLO GROUP brands. 24/7 support for health and labor emergencies. A young, international, dynamic, and innovation-focused environment.
We’re looking for an experienced SEO Specialist to join our team and manage SEO projects for multiple clients. You’ll be responsible for delivering measurable SEO improvements for small to medium businesses. We want someone who knows their stuff and can show a portfolio of at least 5 businesses they’ve worked with. What You’ll Do: Handle SEO tasks for our clients’ websites (on-page, off-page, and technical SEO) Perform keyword research and competitor analysis tailored to each client Optimize content, meta data, and site structure for SEO Conduct audits and recommend fixes or improvements Build quality backlinks and monitor link health Track SEO performance and provide reports Stay current on SEO trends and search engine updates What We Expect: Proven SEO experience with a portfolio showcasing work for at least 5 businesses Solid knowledge of SEO tools (Google Analytics, Search Console, SEMrush, Ahrefs, etc.) Ability to deliver results independently while following client goals and deadlines Strong communication skills and professionalism Compensation: Starting pay with room for growth based on your performance and results Flexible hours – work remotely or on your own schedule
Letting Sales Agent (Birmingham) | Home Made At Home Made we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team, working together to achieve a common goal of finding the right property for prospective renters and above all, making it a stress free, transparent experience! This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is a remote role, working within the Birmingham area, with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester, Watford, London). *note that all travel is done through public transport If you are a self starter and someone who thrives with independent working, then this role is the one for you! No prior real estate experience is required, but sales skills and customer service is a must. Salary: Basic £25K + competitive uncapped commission (OTE £40,000+) Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand. Location: The role involves daily travel across Birmingham using public transport. Additionally, depending on business needs, you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required). You have my attention... tell me more about Home Made! Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good! Role responsibilities: The Lettings Agent will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties. Your responsibilities would include: - Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis. - Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience - Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle. - Diligently and comprehensively record data for client reporting - In quieter times jump on the phone to answer further inquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in. - Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes - Head down to our London office on a quarterly basis to connect with the wider team for training and team events. - Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high! About You: - You enjoy the world of sales and embrace a customer-first mentality - Strong communication skills, professional and personable - A self-starter who is driven to succeed and loves hitting targets - You’re a quick thinker and capable of assessing a customer’s needs - Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively Benefits of working with us: - Competitive Holiday: 24 days leave + your birthday off! - Office events (summer social and Christmas party) - Opportunities to upskill in your career through our Learning and Development Programs - Employee perks – discounts for your favourite stores, cinema etc We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us.