Reservations manager jobs in BeckenhamCreate job alerts

General Manager London Michelin pedigree pizza. Big personality dining. A real GM opportunity. This isn't your average neighbourhood slice shop. Led by a Michelin-starred chef, we produce New York-style pizza made from in-house fermented dough, world-class ingredients, and a relentless obsession with flavour. Think serious craft, serious fun, and a guest experience that leaves people reaching for their phones to tell everyone they know. We're growing, and we need a General Manager who brings the same energy to running a restaurant as our chef brings to the kitchen. Someone who reads a room, owns every detail, sets the standard from open to close, and makes guests feel like the luckiest people in London. The Role You'll take full ownership of the guest experience the atmosphere, the standard of service, the flow of a packed Saturday night, and the quiet discipline that makes it look effortless. This is a hands-on, high-visibility role. You'll lead from the floor, not a back office. In Your First 12 Months, You'll... Set The Guest Experience Standard Own every touchpoint, from the welcome to the last slice, and hold it to an exceptionally high bar Build systems and pre-service rituals so great service happens consistently, not just when you're in the room Maintain 90%+ positive guest feedback; actively monitor reviews and respond with pace, ownership, and care Know your regulars by name, notice the small details, and make every table feel like the best table in the house Champion the food story the chef's craft, the provenance of ingredients, the house dough and make sure your team can tell it with genuine pride Create an atmosphere guests can't quite put their finger on but can't stop talking about: energetic, warm, and effortlessly cool Act fast on feedback; if something isn't right, you fix it that shift, not next week Lead With Operational Edge Own the full daily rhythm of the restaurant prep, service, close with precision, calm, and relentless consistency Lead floor planning and reservations strategy to maximise covers and pacing without ever compromising the guest experience Maintain impeccable standards across licensing, EHO, H&S, and site presentation; always audit-ready, never caught off guard Build and own the opening and closing checklists, service prep standards, and shift handover process so nothing falls through the gaps Run great pre-service briefings energising, focused, and packed with the information your team actually needs Sweat the details that guests notice without knowing they notice: cleanliness, temperature, lighting, music, pacing, timing Manage labour and cost with commercial intelligence; build rotas that serve the business and the team in equal measure Keep equipment, back of house, and supplier relationships in order; problems get solved, not parked Build A Team Worth Following Recruit with intent hire for character as much as skill, and build a team that reflects our spirit Deliver onboarding that actually prepares people; from day one, your team knows the brand, the food, and what great looks like Coach performance daily; give honest, specific feedback in the moment Recognise brilliance loudly and publicly; deal with underperformance early, fairly, and with clarity Develop leaders within your team; identify your best people and give them room and support to grow into bigger roles Build a culture of high standards and genuine care; people should feel challenged and supported in equal measure Hold team meetings that matter not by ticking boxes, but by holding real conversations about performance, guests, and what's coming next Keep retention high; people stay because they want to, not because they haven't got around to leaving Drive Commercial Performance Take full ownership of the P&L from revenue through to EBITDA, you understand the numbers and know exactly what levers to pull Drive revenue through smart upselling, wine knowledge, seasonal specials, and a team trained to sell with enthusiasm, not pressure Identify and activate opportunities: private dining, events, collaborations, and activations that grow the brand Optimise covers through smart reservations management, walk-in strategy, and turn-time discipline during peak service Protect margin through intelligent labour planning, waste reduction, and supplier accountability Understand the cost of every decision and make sure your team does too commercial awareness is a team sport Produce meaningful weekly and monthly reporting; know your numbers before anyone has to ask What You Bring A track record as a General Manager in a quality-led, guest-obsessed hospitality environment Operational edge: you run a tight ship, and your standards don't slip under pressure A visible, energetic leadership style you're in the room, not behind a screen Genuine warmth for guests and team alike; you understand hospitality at its core Commercial literacy you read a P&L fluently and know how to move the numbers An eye for detail that borders on the obsessive (we mean that as a compliment) The Package Competitive salary with service charge to reflect the calibre we're hiring for Day one access to our People Hub discounts, wellbeing, and rewards 50% off food and drink across all group sites, for you and 5 guests Real career development within a growing, ambitious multi-site hospitality group The chance to help shape what this restaurant becomes this role has legacy written all over it TPBN1_UKCT

New Private Members Club in SE17 opening in June 2026 I am looking for an experienced and passionate Restaurant Manager to lead the front-of-house operation from launch and play a key role in shaping the dining experience as the venue grows. This is an exciting opportunity for someone who thrives in a premium hospitality environment and is committed to delivering exceptional service, elevating standards, and building a memorable guest journey from day one. The Ideal Candidate Will: Have strong knowledge of restaurant service standards, food delivery processes, and guest experience best practices Be confident in overseeing daily operations, managing service flow, and resolving guest queries with professionalism Bring fresh ideas to enhance the dining experience, menu presentation, and service style Be reliable, organised, and committed to a long-term leadership role within a growing venue Stay composed under pressure and maintain exceptional service during busy periods Have previous restaurant management or senior supervisory experience Be available for full-time hours, including evenings, weekends, and peak trading days Have an interest in premium hospitality experiences, with opportunities to collaborate closely with the bar and kitchen teams Responsibilities: Oversee the day-to-day operation of the restaurant, ensuring smooth and efficient service at all times Lead, train, and motivate the front-of-house team to deliver consistently exceptional service Maintain high standards of cleanliness, organisation, and presentation throughout the dining area Manage reservations, seating plans, guest flow, and service timing to maximise efficiency and customer satisfaction Build strong working relationships with the kitchen and bar teams to ensure seamless communication and coordination Handle guest feedback professionally, resolving issues quickly and maintaining a positive brand reputation Support stock management for FOH supplies, working with suppliers where necessary Assist with recruitment, team development, and ongoing performance management Contribute to menu development, service innovations, and guest experience initiatives that enhance the venue's brand Uphold all health, safety, and food-hygiene standards across the operation If you're an enthusiastic, service-driven Restaurant Manager looking to be part of a premium new opening and grow with an ambitious venue, I'd love to hear from you. TPBN1_UKCT

Assistant Reservations Manager - Knightsbridge, London. Reservations Assistant Manager. Supervise and manage the Reservations team, offering guidance, support, and training.

The Reservations Manager is responsible for overseeing the reservations and booking process, as well as managing a team of reservation agents. Oversee the entire reservation process, from receiving inquiries and booking requests to confirming reservations and handling cancellations.

We are looking for a confident, personable, and highly organised Guest Relations & Reservations Manager to lead the guest experience from arrival to departure. This role is responsible for managing reservations, overseeing the host team, maintaining exceptional service standards, and driving guest s

As Reservations Manager, you will lead, inspire and develop the Reservations team to deliver outstanding service while driving maximum revenue for the hotel. At DoubleTree by Hilton London Hyde Park, we believe that truly memorable experiences start long before a guest walks through our doors and o

Ticketing Manager, Ticketing Team Leader – Aviation | GDS | Airline Fares | Leadership. Fulham, LondonAviation / Travel / TicketingSalary £35-40k If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ow

Cluster Revenue and Reservations Manager. This role requires expertise in Marriotts revenue & reservations management systems and commercial processes ensuring the hotels constantly deliver a strong financial performance. You will oversee Revenue and Reservations for three iconic boutique hotels.

Salary of £32,000–£38,000 * Additional leave * Casual dress and supportive working culture * Company events and team socials * Company pension scheme * Cycle‑to‑work scheme * Employee discounts * Referral programme * Sabbatical opportunity Key Responsibilities * Take ownership of performance

Reservations Assistant Manager. Supervise and manage the Reservations team, offering guidance, support, and training. Process telephone and email reservations using Opera, ensuring accuracy.

The Reservations Manager is responsible for overseeing the reservations and booking process, as well as managing a team of reservation agents. Maintain a high level of customer service by promptly and professionally responding to guest inquiries, requests, and concerns related to reservations. Ensur

The Stafford London Hotel is seeking a motivated Reservations Manager in Westminster. Your role will involve overseeing reservations, managing a team, and ensuring high levels of customer satisfaction.

A boutique hotel group in London is seeking an experienced Cluster Reservations Manager to lead reservations operations within a busy hotel portfolio. The ideal candidate will have over two years of experience in hotel reservations management and a strong background in revenue management. Responsibi

Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower. An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. Supervise and manage the Reservations team, offering guidance, support, and training.

Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower. An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. Supervise and manage the Reservations team, offering guidance, support, and training.

Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations and Events Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our cli

We are seeking an experienced Cluster Reservations Manager and Revenue Assistant to oversee reservations performance across a busy hotel portfolio while supporting revenue management activity. Cluster Reservations Manager : Boutique Hotel Group. Assist the Revenue Manager with forecasting and demand

A leading luxury hotel group in the United Kingdom seeks a Reservations Assistant Manager for its renowned property. The role involves supervising the reservations team, training staff, and managing the reservation process using the Opera system.

Lilibetsrestaurant is seeking a Reception & Reservations Manager to ensure accurate booking and exceptional guest experiences. Responsibilities include managing reservations, greeting guests, and maximizing revenue. The ideal candidate has prior leadership experience in busy London restaurants and i

James's Hotel & Club - Reservations in the City of Westminster seeks a Reservations Manager to oversee daily operations of the Reservations department.

If you're ready to bring your culinary expertise and dedication to our team, we warmly invite you to apply for the Group Reservations Manager role. To lead the group-wide reservations strategy across The Evolv Collection, overseeing a high-performing team and ensuring the seamless execution of the g

A prominent hospitality firm in the UK is seeking an experienced Business Development Manager to identify new business opportunities and build key customer relationships.

Taking over the daily task if the Reservations Sales Manager is absent due to some reason. To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, wee

Commercial Reservations Sales Manager. Are you a high-energy, commercially minded professional who thrives on solving problems and making things happen? We're looking for a Corporate Housing & Property Solutions Manager to join a dynamic team delivering bespoke accommodation solutions for corporate

Aimbridge is seeking a Hotel Reservations Manager in Lancashire, UK. You will oversee the reservations process, ensuring accuracy and a seamless experience for guests.

The Reservations Manager oversees all the operational activities of the Reservations department (working closely with Front Office, & Groups/Events team) and is responsible for the execution of the Revenue Management strategies directed by Althoff Head Office, working closely with the Directors of S

As Reservations Manager you will manage the day to day running of the Reservations department, maximising revenue opportunities in the areas of individual reservations, driving sales leads and increasing revenue. Job: Call Center and Reservations. With amazing training, resources and support from bo

The Business Development Manager is responsible for identifying new business opportunities, building key customer relationships, and helping the company grow. Why work with us as a Business Development Manager:. What we're looking for in a Business Development Manager:.

The role involves ensuring health and safety compliance, running daily briefings, and coordinating reservations.

Reservations Manager in leading the reservations and host team, ensuring every guest experience is warm, seamless and well organised. Support the Reservations Manager with the day‑to‑day running of the reservations and host function. Assistant Reservations Manager at Hawksmoor.

Working closely with Finance, Operations, Reservations and Marketing Teams to ensure that what we promise, we can deliver seamlessly, and that learning from delivery feeds back into pricing, menus and future sales strategy. As a part of the reservations team this role will occasionally require weeke

Assistant Revenue and Reservations Manager. Revenue and Reservations team, supporting the strategic optimisation of room revenue while ensuring the effective day‑to‑day management of reservations operations. To be successful in this role, you will have previous experience in revenue management,

As our Hotel Reservations Manager, you’ll be responsible for overseeing the reservations process from start to finish for our guests. Attention to detail: You will have a keen eye for detail able to review reservations and ensure that they are accurate and up-to-date. You’ll work to ensure that

The Reservations Manager is responsible for overseeing the reservations and booking process, as well as managing a team of reservation agents. Reservations Manager at The Stafford London Hotel. Ensure that reservation agents adhere to company policies, procedures, and guidelines when handling reserv

A leading recruitment agency is seeking a Reservations Manager in Poole. You will lead and manage a high-performing reservations team, ensuring exceptional service and operational efficiency. Ideal candidates should have significant experience in commercial reservations, alongside strong leadership

JKS Restaurants in the United Kingdom is seeking an experienced Reception & Reservations Manager for their new opening. The ideal candidate will excel in providing exceptional guest experiences and managing reservations efficiently.

Reception & Reservations Manager - 17 Bruton Street. As the Reception & Reservations Manager, you will manage the restaurant’s reservation system, ensuring accuracy and efficiency in booking and seating arrangements. Have a strong working knowledge of mainstream reservations systems like Sevenroom

Miller and Carter - West Midlands is seeking a Booking Capacity and Optimisation Manager to enhance operational efficiency within our reservation systems.

Assistant Revenue and Reservations Manager. Revenue and Reservations team, supporting the strategic optimisation of room revenue while ensuring the effective day‑to‑day management of reservations operations. You will also work alongside the Reservations team to ensure high standards of commercia

Reservations Assistant Manager. Supervise and manage the Reservations team, offering guidance, support, and training. Process telephone and email reservations using Opera, ensuring accuracy.

Proven experience as a Reception Manager or Reservations Manager in a premium or high-volume premium restaurant. New Projects & Openings - Reception & Reservations Manager. JKS Restaurants are seeking a Reception & Reservations Manager to join their team for an exciting new opening in Dubai this yea

The successful Reservations and Events Manager can expect to be part of a very stable and successful operation!. Management of reports for reservations and events. Responsible for the groups Private Dining & Membership Manager.

You will provide a cleaning service within Renfrewshire House.The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendl