Reservations manager jobs in RuislipCreate job alerts

BRANCH MANAGER Fixed Term Maternity Contract (9-12 Months) Are you looking for a challenge in a fast-paced environment? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As Branch Manager,you will be responsible for leading and developing a great team whilst striving to exceed your KPIs. You will drive the branch forward by increasing business levels and ensuring premier quality service to new and existing customers. The role will involve recruiting, training, and managing the staff within the branch with the assistance of the in-house HR and Recruitment teams. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? • Company Car, • 30 days holiday, inclusive of bank holidays, • Contribution to Group Personal Pension Scheme, • Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers, • Funded Summer and Christmas events, • Cycle to Work Scheme, • Discounted car hire rates, • Hardworking individual with the ability to work in a team and independently in a fast-paced environment, • Ability to show great attention to detail, • Ideally, you will have previous management experience in the service industry., • Excellent customer service and communication skills In your role, you will oversee the smooth running of your rental branch and exceeding customer expectations. In a typical day, you will ensure all reservations, bookings and enquiries are handled promptly and efficiently whilst identifying sales opportunities and motivating your team in upselling. You will manage the damage process and ensure your team are fully trained on the process and ensure all service level agreements are met. As this is a fast paced, and sometimes a high-pressure environment, you will need to always project an upbeat and professional persona to help your teams morale. This role is 40 hour per week contract, working across the week as branches are open on the weekend. About us : We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. Apply now ! JBRP1_UKTJ

Guest Services Manager St Albans Quest Employment is proud to be recruiting for an experienced and charismatic Guest Services Manager to join a stunning luxury country house hotel set within 12 acres of picturesque Hertfordshire countryside. If you are passionate about delivering world-class guest experiences and leading from the front, this is your opportunity to step into a pivotal leadership role within a prestigious hospitality environment. This is more than just a Front Office position its your chance to shape memorable guest journeys and be part of a high-performing luxury operation. What Youll Be Doing Leading the Front Office team to deliver exceptional 5-star service Owning the full pre-arrival journey ensuring every guests stay is perfectly prepared Creating personalised, memorable experiences tailored to individual guest preferences Managing seamless check-ins and departures with confidence and professionalism Taking ownership of guest satisfaction, resolving concerns quickly and effectively Coordinating VIP and special attention stays to flawless standards Driving revenue through thoughtful upselling of services and facilities Supporting wider hotel operations during peak times You will be a visible, hands-on leader who thrives in a guest-facing role and sets the tone for service excellence. What Were Looking For Minimum 3 years experience in a Guest Services / Front Office leadership role within a luxury 4- or 5-star hotel Proven track record of delivering exceptional customer service Strong leadership skills with the ability to inspire and motivate a team Confident using Opera PMS and managing guest profiles, billing and reservations Highly organised with excellent communication skills Flexible to work shifts including weekends and bank holidays Whats In It For You? Competitive salary 28 days holiday + birthday off Long service rewards Discounted food, beverage & accommodation Staff events Refer-a-friend bonus Meals on duty Uniform provided If youre ready to take the next step in your luxury hospitality career and lead a Front Office team that delivers unforgettable experiences, we want to hear from you. Apply today through Quest Employment. JBRP1_UKTJ

About La Nouvelle Garde Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on the modern French brasserie to Chelsea! Were redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do. The Role As Floor Manager, you are the guardian of how we serve. You own service quality on the floor, lead training, coach performance and ensure every guest receives confident, generous and consistent hospitality. What we're offering From £30 000 annual salary + Service Charge Opportunities to grow within the group, with new openings coming soon! 28 days holiday Start date : May 16th 2026 Why Its Awesome to Join La Nouvelle Garde GP Service & EAP discount : because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so youre supported on and off shift Everything is homemade! And when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way 100% of your staff meal covered during working hours 50% discount in all our brasseries to treat yourself More benefits to come Key Responsibilities Lead the pre-service briefing and ensure smooth handovers in the absence of senior management Manage Head Waiters, Commis, and Runners Step directly into service during peak times when needed Handle reservations and prepare the seating plan Welcome guests and oversee table setup Monitor key performance indicators (margins, bar cost, Google rating, etc.) Manage cash handling and weekly cash reconciliation Conduct inventory checks and organize daily and periodic tasks (cleaning/maintenance) Welcome and onboard new team members Ensure strong coordination with the kitchen team What were Looking For Strong sense of hospitality and guest service Leadership and team management skills Excellent presentation Availability and responsiveness Please note: All applicants must hold a valid visa or the right to work in the UK. TPBN1_UKCT

Working closely with the Business Services Project Manager (Systems Lead) and the Business Services Systems Officers, the Reservations System Project Manager is responsible for providing global operational support and administration of the firms room and desk booking technology, Eptura Engage. Reser

Are you experienced in hotel reservations and excited by the buzz of major international sports events? Perhaps you've been working evenings and evenings in hotels and wanting more of a "9-5" office based opportunity?. You'll support the reservations function working across a variety of booking, adm

Are you experienced in hotel reservations and excited by the buzz of major international sports events? Perhaps you've been working evenings and evenings in hotels and wanting more of a '9-5' office based opportunity?. You'll support the reservations function working across a variety of booking, adm

Customer Experience & Reservations Manage to join our growing team in Hertford.

Reservations Optimisation Manager. Lead Bill’s Central Reservations systems and processes to optimise booking platforms, ensuring reliability and commercial effectiveness, supporting revenue growth and operational delivery, while delivering a seamless and unmistakeably Bill's guest experience. Own

As Reservations Communications Manager, you are the guardian of how we communicate with our guests across the entire booking and pre-arrival journey. As a part of the reservations team this role will occasionally require weekend working on a rolling basis to ensure essential communications and the C

Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower. An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. Supervise and manage the Reservations team, offering guidance, support, and training.

A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Waldorf Astoria London - Admiralty Arch is seeking a Reservations Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year. The

Experience in a Reservations Manager or Senior Reservations role within hospitality, restaurants, events, or visitor attractions. As the Reservations Manager at Dining at Glyndebourne, you will play a key role in delivering an exceptional guest journey from the very first interaction. Managing all r

A leading luxury hotel group in the United Kingdom seeks a Reservations Assistant Manager for its renowned property. The role involves supervising the reservations team, training staff, and managing the reservation process using the Opera system.

Reservations Assistant Manager. Supervise and manage the Reservations team, offering guidance, support, and training. Process telephone and email reservations using Opera, ensuring accuracy.

A luxury hotel in London is seeking a Reservations Manager to oversee the Reservations department. Responsibilities include managing daily operations, handling incoming calls, and monitoring reservations to optimize revenue.

An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. Process telephone and email reservations using Opera, ensuring accuracy. Supervise and manage the Reservations team, offering guidance, support, and training.

Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower. An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. Supervise and manage the Reservations team, offering guidance, support, and training.

Job Title: Sales & Reservations Manager – Luxury Accommodation Group. We’re looking for a results-driven Sales & Reservations Manager to join a fast-growing luxury serviced apartment group.

Efficiently manage the smooth running of the Reservations operation and team i. Reservations Agents to ensure that all One Aldwych standards are maintained, manage the daily workload of the team and ensure effective organization of tasks. Monitor Market Segments to ensure the correct assignment into

A luxury hotel chain in Greater London is seeking a Reservations Manager to lead the hotel’s booking operations and ensure an exceptional five-star guest experience. Suitable candidates should have a strong background in hotel reservations, leadership skills, and a deep understanding of 5-star ser

A growing luxury serviced apartment group in London is seeking a results-driven Sales & Reservations Manager.

Hotel Sales and Reservations Manager. As our Hotel Reservations & Sales Manager, you will be the face of our hotel to potential clients. You will also manage the Reservations Team, ensuring group and transient reservations are efficiently managed.

Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower. An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. Process telephone and email reservations using Opera, ensuring accuracy.

A luxury hotel in London is looking for a Reservations Manager to oversee booking operations, ensuring a seamless guest experience from inquiry to arrival. Responsibilities include managing the reservations team, collaborating with Sales and Marketing for optimal guest experience, and implementing r

Reservations Optimisation & Systems Manager. Bill’s Central Reservations systems and processes, ensure our booking platforms are optimised, reliable and commercially effective, supporting revenue growth, operational delivery. This role will also take responsibility for three of the Reservations Te

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Cleaner - Wyton.We're currently recruiting a permanent casual Cleaner to join our cleaning and facilities teams for Defence, contracted to 0 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experienc

Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.

Giggling Squid is the largest Thai restaurant group in the UK.At the heart of Giggling Squid are the incredible people, each of whom shares the generosity of spirit that lies behind every great guest experience, from our skilled chefs, to our welcoming front of house staff.We are a family run busine

Cleaner - Honington.We're currently recruiting a permanent casual Cleaner - Zero Hours to join our cleaning and facilities teams for Defence, contracted to 0 hours per week.As one of our dedicated Cleaner - Zero Hourss, you will help to deliver on our promise to always create th

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Position: Accommodation Cleaner.Type: Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused tea

As a Reservations Sales Agent, you are responsible for the management and processing of all inbound Sales and reservations enquiries from various channels, as well as answering customer/agent enquiries. The role also involves making and amending reservations, gathering lead enquiries for the Sales t