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Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the next step – and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information • Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone., • In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system., • Please let us know about any accommodations you may need to participate in our recruitment process., • Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed., • This job posting is for applications within the following location: Watford

We’re recruiting for a fantastic new role with a company at the forefront of cutting edge travel technology - could this be your next career move?.Working for a travel technology company whose reservations technology is powerful and complex, we’re looking for a Senior Sales and Account Manager t

Turn Group and Event bookings into unforgettable stays. At Hotel Indigo K West Shepherds Bush , we dont just welcome guests, we bring the neighbourhood to life through tailored service, creativity, and attention to detail. As our Groups and Events Manager , youll be the engine behind group stays, working closely with clients and our internal teams to ensure seamless experiences from the first enquiry to check-out. If you're organised and love working in a dynamic hospitality setting, this could be your next step. Whats Our Story? Hotel Indigo reflects the character of its local surroundings, and here in Shepherds Bush, that means bold style, cultural flair, and individuality. Our team is at the heart of connecting with our neighbourhood and delivering standout guest experiences, and your role will be essential in bringing those big-picture moments to life. Heres what you can look forward to as our Groups and Events Manager : Annual salary: £36,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to Health Care cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes, apprenticeships, and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neig hbourhood Lead group and event bookings end-to-end, from initial enquiry through to post-event follow-up, ensuring timely responses and meticulous attention to detail across rooming lists, contracts, billing, and special requests using Opera Cloud and relevant systems in line with brand standards. Proactively manage groups and events to optimise revenue and guest experience , balancing inventory, monitoring cut-off dates, tracking pick-up and deposits, and identifying upselling opportunities, while ensuring billing accuracy and close collaboration with clients, operations, and the cluster team. Serve as the primary point of contact for group and event clients , building strong relationships while collaborating closely with both internal and external stakeholdersincluding Front of House, Food & Drink teams, Cluster Sales, clients, and gueststo deliver seamless, personalised, and experience-driven events. Own the full billing lifecycle , from deposits and forecasting through to final invoicing, maintaining accurate records, managing amendments and cancellations, and applying terms and fees with clarity and consistency. Work as a team player, contributing to weekly Operations and Groups meetings, preparing detailed Groups and Events summary sheets and ensuring all departments are fully aligned and ready to deliver a smooth and memorable guest journey. Whats Your Story? You're organised, commercially aware, and thrive in a fast-paced team environment. Youll shine in this Groups and Events Manager role if you have: Previous experience in events , group and event coordination, or reservations within a hotel or hospitality environment, with a passion for delivering personalised, memorable guest experiences. Brand awareness is a plus , particularly within luxury and lifestyle segments, with familiarity of the Hotel Indigo brand within the IHG portfolio considered advantageous. Excellent communication and interpersonal skills , with a natural ability to build relationships and create meaningful connections with guests and colleagues alike. Technically confident , with experience using Opera Cloud or similar event and reservations systems, and the ability to quickly adapt to new platforms. Highly organised with exceptional attention to detail , ensuring accuracy and consistency across all aspects of work. Thrives in a fast-paced, dynamic environment, balancing multiple priorities with a calm, proactive, and solution-oriented mindset. Flexible and adaptable , with a willingness to support operational needs, including occasional evenings, weekends, and bank holidays in line with event requirements. If youre ready to help us deliver exceptional group stays with creativity and care, wed love to hear your story. Join us as our Groups and Events Manager at Hotel Indigo K West Shepherds Bush , and help make every stay part of something bigger. All applicants must have existing rights to work in the UK status. TPBN1_UKCT

Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge £18.57 per hour 6 - 12 months Main accountabilities: Leading by example to develop and motivate the team. Operate the Opera Hotel Property Management System to effectively manage all guest reservations. Support completion of month end financial submission. Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time. Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes. Must be able to arrange cover or step in should there be a staff shortage on shift Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Confer and co-operate with other department managers to co-ordinate hotel activities Answer questions about hotel policies and services, and resolve customers complaints. Purchase supplies or services from outside vendors Inspect hotel for cleanliness and appearance. Co-ordinate front-office duties and resolve problems. Greet and register guests. Collect payment and cash up and record money earned and spent. Assign duties to workers and schedule shifts to suit the needs of the business Analyse financial information, create reports to meet the requirements of the business as requested. Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems Be visible and available to guests in the restaurant, lounge and bar areas during peak service times. Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas. To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering. Ensuring that the University and hotel's financial procedures are followed. Ensuring that staff provide you with correct and accurate information to enable payments to be processed. Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately. Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely. Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We are looking to fill the position of Guest Service Manager at Dorsett Shepherds Bush, London and Dao by Dorsett West London, our aparthotel. As a Guest Service Manager, you will support the Rooms Division Manager and Front Office Manager in the daily tasks and manage the front desk team. You must be an enthusiastic and proactive individual who enjoys varied responsibilities with a positive approach to leading from the front and getting the best from our teams. The individual must have an eye for detail, be self-motivated, and driven to deliver an exceptional experience for our guests, exceeding their expectations. This leadership role focuses on ensuring exceptional guest experiences, smooth check-in/check-out processes, and the delivery of consistent, high-quality service in line with brand standards. The Guest Services Manager also supports safety and emergency protocols, assumes Night Manager duties as needed, and serves as a key point of contact for guests and staff. The successful candidate must be flexible and adaptable to assume responsibilities and demonstrate excellent leadership and communication skills, both verbal and written. Ideal Candidate Were looking for a candidate with at least 2 years' experience as a Duty Manager in a hotel. You are confident using OPERA cloud or similar property management systems and thrive in a role where multitasking, clear communication and leadership are key. With a calm and proactive approach, you inspire those around you, resolve challenges with ease, and ensure every guest leaves with a memorable Dorsett experience. *Please note that we are not able to offer visa sponsorship for this role. Work Hour and Schedule Work on a scheduled shift rota, including availability on weekends and public holidays Brief Responsibilities Ensure all guest interactions are delivered with professionalism, warmth, and a commitment to exceeding expectations. Lead guest check-in and check-out procedures, ensuring accuracy in room assignments, billing, and overall guest experience. Handle guest complaints, concerns, and emergencies promptly and effectively, using sound judgment to ensure resolution and satisfaction. Engage regularly with guests through meet-and-greets, courtesy calls, and stay follow-ups - particularly with VIPs and special guests - to create personalised and memorable experiences. Prepare and manage the daily VIP arrival list, ensuring relevant departments are informed and that any special arrangements are executed to standard. Oversee daily front office operations, ensuring consistent service delivery, adherence to brand standards, and guest satisfaction across all shifts. Supervise and support Guest Services associates, including Front Desk, concierge, and Night Staff, fostering a high-performance and service-focused culture. Conduct daily briefings and shift handovers to maintain operational consistency and ensure team awareness of VIPs, service updates, and performance targets. Provide Night Manager coverage when required, assuming full responsibility for overnight operations including guest service, night audit, report generation, and hotel security. Monitor team performance on the floor, offering real-time coaching, motivation, and recognition to uphold service excellence. Maintains strong coordination with Housekeeping, Reservations, Engineering and Security, teams to ensure guest needs are met. Serves as Manager on Duty when scheduled, ensuring smooth operations across all departments. Leads emergency response protocols during their shift and ensures team members are familiar with evacuation and safety procedures. Deliver effective onboarding and ongoing training to ensure team knowledge of hotel standards, sales targets, and operational procedures. Support recruitment, scheduling, and performance reviews, working with the Front Office Manager to drive engagement and results. Carry out all reasonable tasks as designated by senior or higher management. The Benefits As a member of our hotel, you will enjoy: 28 Days Holidays Birthday Leave Meals on Duty Free Uniform Dry Cleaning Associate discounted rates with our hotels worldwide Training and Development Opportunities Auto Enrolment Pension Free Eye test for VDU users Social Events A bit about us Dorsett Shepherds Bush is a listed building with 317 rooms, a restaurant, 3 meeting rooms, and an executive lounge. The hotel opened its doors in June 2014 and has gained a reputation for delivering excellent guest experiences in a beautiful hotel with comfortable and well-appointed rooms. The Dao by Dorsett West London offers 74 serviced apartments crafted to deliver a delightful experience in Shepherd's Bush Green, London. It is a sophisticated and contemporary hotel offering stylish accommodations and attentive service. Conveniently located near the Westfield and White City area with excellent transport links, Dao by Dorsett is an ideal base for business and leisure travellers. Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Note about Job Application Thank you for taking the time to apply for an opportunity with Dorsett Hospitality International. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future. TPBN1_UKCT

As an Assistant Groups, Conference & Events Sales Manager, youre not just generating and managing group sales youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Competitive Salary + Sales Incentives A WORLD OF REWARDS: Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Member's areas As an Assistant Groups, Conference and Events Sales Manager, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant GC&E Sales Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Groups, Conference and Events Manager will perform the following tasks to the highest standards: Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy Ensure the highest standards of conference and banqueting business processes Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis Manage staff performance in compliance with company policies and procedures Recruit, manage, train and develop the Conference and Events Team What are we looking for? An Assistant Groups, Conference and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Demonstrated previous experience in similar role Strong Planning background Proven commercial acumen Ability to demonstrate negotiation and influencing skills Effective management skills Positive attitude and excellent communication skills What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. TPBN1_UKCT

Senior Restaurant Manager High-End British Brasserie | South West London We are seeking an exceptional Senior Restaurant Manager to lead the front-of-house team at our stylish, high-end British brasserie in South West London. This is an exciting opportunity for a passionate hospitality professional who thrives in a premium, guest-focused environment. About the Role As Senior Restaurant Manager, you will be responsible for delivering an outstanding guest experience while driving team performance, service standards, and commercial success. You will work closely with the General Manager and Head Chef to ensure seamless day-to-day operations. Key Responsibilities Lead, inspire and develop a high-performing front-of-house team Deliver exceptional service standards and memorable guest experiences Manage daily operations including staffing, rotas, reservations and service flow Drive revenue, maximise profitability and control costs Maintain high standards of compliance, health & safety and brand presentation Support recruitment, onboarding and training of team members Build strong relationships with regular guests and local clientele About You Proven experience as a Senior Restaurant Manager or Restaurant Manager in a premium or high-volume restaurant Passion for British cuisine, hospitality and guest experience Strong leadership and people development skills Commercially aware with experience managing budgets and KPIs Calm, organised and solutions-focused under pressure Excellent communication and interpersonal skills What We Offer Competitive salary + performance bonus Career progression within a growing hospitality group Staff meals and dining discounts Ongoing training and development A supportive, professional and ambitious team culture If you are a driven hospitality leader ready for your next challenge, we would love to hear from you TPBN1_UKCT