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Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

Supervise and support the daily activities of the sales team to ensure targets are met. Monitor sales performance and provide coaching, feedback, and training to team members. Assist in setting sales goals, quotas, and KPIs in coordination with management. Handle key customer accounts and maintain strong business relationships. Oversee order processing, pricing, and inventory coordination to ensure smooth sales operations. Resolve customer complaints or issues promptly and professionally. Track market trends and competitor activity to identify sales opportunities. Generate regular sales reports and present performance updates to management. Support recruitment and onboarding of new sales staff as needed. Ensure the team adheres to company policies, procedures, and quality standards. Collaborate with marketing and logistics departments to align strategies and campaigns. Promote a positive team environment focused on service excellence and growth.

Role Description This is a full-time on-site Quantity Surveyor role located in Iver at HCL Group. The Quantity Surveyor will be responsible for: - Preparation of cost estimates, bills of quantities and tender documents. - Negotiating with suppliers and subcontractors to obtain the best prices and terms. - Managing project budgets, including forecasting and monitoring costs. - Provide expert advice on procurement, risk management and cost-saving measures. - Understanding the client requirements and quantities take off as per marking and drawings. - Preparing BOQ (bill of quantities) by studying specification sheets from the sales team. - Identifying gaps between BOQ and drawings, specifications and conditions of the contract and taking it for a logical closure. - Monitor and control costs throughout the project, identifying cost-saving opportunities. - Participation in the pre-tendering activities with client, architect and project managers and raising relevant pre-bid queries from the given tender. - Preparing the initial quote and contract for the sales team from the company’s side. - Coordination with the design team for analysing architectural and service drawings. - Manage the valuation of work done and handle claims and variations. - Preparing interim and final valuations, variations and claims of the construction site. - Conduct feasibility studies and value engineering exercises. - Collaborate with stakeholders to optimise project outcomes and achieve value for money. Qualifications and Skills - Bachelor’s degree in quantity surveying, construction management or a related field. - 5+ years of experience in quantity surveying or cost consulting, preferably in the construction industry. - Sound knowledge of construction industry practices, regulations and standards. - Proficiency in cost estimation and cost management techniques. - Familiarity with contract administration and legal aspects of construction projects. - Understanding general contracting, design-build, package contracting, value-based project and loading margins and lumpsum in commercial fit-out, residential, hotel or retail projects. - Experience working with AutoCAD and validating quantities from the given drawings. - Ability to manage multiple projects simultaneously and prioritise tasks effectively. - Strong analytical and problem-solving skills with extraordinary negotiation abilities. - Proficiency in relevant software and tools for quantity surveying.

Join the Team as a Sales Representative! Are you a goal-oriented, sales-savvy go-getter with an independent spirit and a knack for exceptional customer service? If so, we want YOU! We are a modern bakery that has been delivering fresh, high-quality bread across the UK for over 20 years is seeking a dynamic, customer-focused Sales Representative fluent in both Polish and English. What You’ll Do: Coordinate Supply Chain Processes: Oversee client orders, quality assurance, sales, production, logistics, and distribution. Build Relationships: Develop and maintain strong connections with new and existing customers. Drive Sales: Identify and pursue new opportunities to meet or exceed sales targets. Provide Top-Notch Service: Handle customer inquiries and resolve issues promptly and professionally. Know the Products: Maintain a deep understanding of bakery items to make suitable recommendations. Market Analysis: Track competitors and analyze the market to stay ahead. Report & Track: Prepare sales reports and document sales activities effectively. What We’re Looking For: Education: Higher education preferred, minimum secondary school. Sales Experience: Proven track record as a Sales Representative, especially within the Polish goods sector. Industry Knowledge: Familiarity with the bakery industry and UK market. Self-Starter: Ability to work independently and as part of a team in a fast-paced environment. Customer & Result Focused: Strong orientation toward achieving results and customer satisfaction. Analytical Skills: Capable of analyzing data and tracking performance. Language Skills: Proficient in both Polish and English. Technical Skills: Proficient in Microsoft Office with strong reporting abilities. Driver’s License: Valid driving license is essential. Benefits: Employee Perks: Discounted or free food, store discount. Work Schedule: Day shift, Monday to Friday with holiday pay. Company car, mobile and laptop If this sounds like you and you're ready to bring your A-game, we’d love to hear from you! Apply now and help make a mark in the bakery industry. Apply today and let’s make great things happen together!

The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025

Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure a smooth post-sale process (titlework, registration, loan processing). · Ensure all sales and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process deals, titles, and vehicle registrations accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. ** Skills and responsibilities:** · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree