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  • Customer Service Manager
    Customer Service Manager
    21 hours ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Charity Box Officer
    Charity Box Officer
    4 days ago
    £26000–£27500 yearly
    Full-time
    Stanmore

    Location: London (in the field) + Stanmore Office Hours: Full-time (40 h/w) Salary: £27,500 p/a (depending on experience) About us: Noor Relief Fund (NRF) is a humanitarian aid charity on a mission to break the cycle of poverty. Our mission of change is currently focused on Iraq, Pakistan, Yemen, East Africa and the UK. Our office in London consists of a busy and energetic team who enjoy our friendly environment. NRF concentrates on orphan sponsorship, water aid, food security, medical help, education and long-term projects. We have several campaigns running throughout the year. Job purpose: In this role, you will be responsible for managing the distribution and collection of Charity Boxes, coordinating the collection of donated items, and supporting fundraising events aimed at raising awareness of the Noor Relief Fund's mission. You will work closely with shopkeepers to encourage them to host our Charity Boxes, and represent Noor Relief Fund at various events by managing our stall and engaging with the community to promote our cause. Additionally, you will be responsible for responding to donor inquiries, building positive relationships with supporters, and maintaining accurate records and reports of all activities, donations, and items received. This is an excellent opportunity to become part of a passionate and dynamic team committed to making a meaningful impact. Strong interpersonal and sales skills are essential, along with a genuine enthusiasm for supporting charitable initiatives. Main Responsibilities: Person Specification: It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to the Noor Relief Fund vision, mission and core values. · Someone who loves to exceed targets and sales with outreach activities; · UK full driving licence (or equivalent) with access to own vehicle; · Excellent English verbal and written communication skills (flexible, clear, concise) and an ability to promote NRF in the community; Other languages advantageous (Arabic) · Excellent planning and project management skills; · Experienced in prioritising workload meet deadlines; · Positive and creative approach to developing new ideas; · Skilled in using Word, Excel, Outlook, etc…; · Skilled networking abilities to create opportunities that may lead to donations; · Ability to work within a busy environment, with no supervision; · Ability to plan and manage own time and workload; · Ability to maintain confidentiality at all times; · A flexible and strategic mindset; · Willingness to undergo a DBS check. How to apply: Send your CV and a cover letter to apply. Job Types: Full-time, Permanent Pay: £27,500.00 per year Licence/Certification: Drivers Licence and Own Car (required) Work Location: On the road

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    No experience
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  • Receptionist
    Receptionist
    17 days ago
    £13–£18 hourly
    Full-time
    Wembley

    Job Title: Concierge - Student Accommodation Location: Wembley Reports To: Accommodation Manager / Operations Manager Position Type: Full-time / Part-time (Available) About Us: Here in our establishments we provide a vibrant, welcoming community for students from around the world. Our mission is to offer a safe, comfortable, and engaging living experience that supports academic success, personal growth, and social connection. We are seeking a dynamic and personable individual to join our team as a Concierge, responsible for delivering exceptional service and creating a positive environment for our residents. Key Responsibilities: • Greet and assist residents and visitors in a friendly and professional manner., • Provide information on local amenities, events, transportation, and services available to students., • Address and resolve resident inquiries, complaints, and maintenance requests in a timely manner., • Manage booking and check-in/check-out processes for visitors or temporary residents., • Maintain accurate records of resident requests and communication., • Assist in organizing events, activities, and social programs to foster community engagement., • Ensure the building is well-maintained and report any maintenance or safety issues., • Enforce the accommodation’s policies and procedures while maintaining a positive atmosphere., • Provide emergency assistance when needed, ensuring student safety and well-being., • Monitor and secure the premises, maintaining a high standard of security and safety for all residents., • Perform general administrative tasks as needed, including answering phones, managing emails, and coordinating with the management team.

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  • Care Manager
    Care Manager
    19 days ago
    £40400 yearly
    Full-time
    Hayes

    Job Overview: We are seeking an experienced and dedicated Care Manager to oversee and coordinate our residential, day, and domiciliary care services. The successful candidate will ensure that our services meet the highest standards of care, comply with regulatory requirements, and align with our organization's values and objectives. Key Responsibilities: Service Management: 1. Oversee the daily operations of residential, day, and domiciliary care services., 2. Ensure the delivery of high-quality, person-centered care that meets individual client needs., 3. Develop and implement care plans in collaboration with clients, families, and healthcare professionals. Staff Leadership: 1. Recruit, train, and manage care staff, fostering a supportive and effective team environment., 2. Conduct regular staff evaluations and provide ongoing professional development opportunities. Compliance and Quality Assurance: 1. Ensure services comply with all relevant legislation, regulations, and standards., 2. Monitor and evaluate service delivery, implementing improvements as necessary. Financial Oversight: 1. Manage budgets effectively, ensuring resources are used efficiently., 2. Monitor financial performance and implement cost-control measures. Stakeholder Engagement: 1. Build and maintain positive relationships with clients, families, staff, and external agencies., 2. Represent CareX Group in meetings with regulatory bodies and other stakeholders. Qualifications and Experience: 1. Proven experience in a managerial role within the care sector., 2. Relevant qualifications in health and social care (e.g., NVQ Level 5 in Leadership and Management for Health and Social Care)., 3. Strong knowledge of care regulations and standards., 4. Excellent leadership, communication, and organizational skills., 5. Ability to manage budgets and resources effectively. What We Offer: 1. Competitive salary and benefits package., 2. Opportunities for professional development and career progression., 3. A supportive and collaborative working environment., 4. The chance to make a meaningful difference in the lives of our clients.

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  • Store Manager
    Store Manager
    21 days ago
    Full-time
    Southall

    Job Summary We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments. Duties • Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods, • Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts, • Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery, • Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels, • Support e-commerce operations across platforms such as eBay, Amazon, and Shopify, • Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends, • Prepare weekly and monthly sales performance reports, • Resolve customer issues professionally to maintain high service standards, • Experience in a wholesale, distribution, or electronics environment, • Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools, • Ability to analyse sales trends and assist in stock planning, • Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply, • Strong knowledge of mobile accessories and consumer electronics, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced wholesale environment, • Strong organisational and multitasking abilities, • Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools)

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  • Logistics Coordinator
    Logistics Coordinator
    21 days ago
    Full-time
    Perivale

    Looking for a fit person who can handle receiving deliveries and consolidating goods for shipment. For further details about the JD, see below: 1. Goods Handling:, 2. Receive and inspect goods at the designated location as per Cargoplug’s instructions., 3. Process and package goods for safe transportation, following company guidelines and industry standards., 4. Ensure timely and accurate delivery of packaged goods to Cargoplug personnel., 5. Freight Management:, 6. Supervise office operations related to freight management., 7. Oversee and coordinate all shipments from the U.K. to Nigeria., 8. Ensure all freight activities align with company policies and regulatory requirements., 9. Administrative Operations:, 10. Maintain accurate records of all shipments., 11. Use Cargoplug’s online portal to communicate effectively with clients regarding services., 12. Ensure proper documentation and compliance with both EU and Nigeria customs regulations., 13. Customer Service:, 14. Liaise with walk-in clients and respond to calls and WhatsApp messages regarding service inquiries and parcel drop-offs., 15. Provide exceptional customer support and ensure client satisfaction., 16. Marketing Support:, 17. Assist in marketing operations by capturing and sending photos and videos of hub activities to Cargoplug for social media and promotional use., 18. In-Store Shopping Assistance:, 19. Perform in-store shopping on behalf of Cargoplug clients as needed., 20. Ensure proper handling and documentation of client purchases., 21. Other Responsibilities:, 22. Perform all other duties related to logistics and freight operations as assigned., 23. Ensure a high level of operational efficiency and compliance with safety standards.

    No experience
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  • Line Borer Machinist
    Line Borer Machinist
    28 days ago
    Full-time
    Denham

    ⭐ Experienced Mechanical Line Borer Machinist – Now Hiring! ⭐ Location: Iver, UK Employment Type: Full-time Salary: Competitive, based on experience Start Date: Immediate / Negotiable About the Role We are seeking a highly skilled Mechanical Line Borer Machinist to join our team. The ideal candidate will have hands-on experience operating portable line boring equipment, performing precision machining, and working on a variety of heavy machinery components in a workshop environment. Key Responsibilities • Perform workshop-based line boring on heavy equipment and industrial machinery, • Operate and maintain portable line boring machines and related tooling, • Measure, assess, and repair worn bores to required tolerances, • Weld build-up and machine back to OEM specifications, • Conduct quality checks to ensure accuracy and compliance, • Follow all safety procedures and maintain a clean, organised workspace Requirements • Proven experience as a line borer machinist (minimum 2 years), • Strong understanding of machining principles, tolerances, and measurement tools, • Experience with bore welding systems (optional but highly regarded), • Ability to work independently, • Mechanical aptitude and problem-solving skills, • High attention to detail and commitment to quality workmanship We Offer • Competitive pay, • Modern equipment and well-supported workshop, • Training and career development opportunities, • Supportive team environment, • Varied work across industries such as mining, construction, transport, and agriculture How to Apply Please send your CV and brief cover letter.

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  • Junior Sales Assistant
    Junior Sales Assistant
    2 months ago
    £20000–£50000 yearly
    Full-time
    Watford

    Junior Sales & Marketing Assistant - Full Time Immediate Start | Full Training Provided Our client has an immediate opening for ambitious, driven and self-motivated individuals to fill a Junior Marketing Assistant position. What Our Client Does: Our client gives brands a voice. They make it our primary goal to represent brands in a way that will not only increase their loyal customer base but will overall leave every potential customer with a memorable experience. Client reputation is our main priority. Ideal Junior Marketing Assistants will have experience in a customer-facing role, as this is a very customer-centric position. Customer interactions will occur at pre-allocated locations throughout North West London where customers live, shop and work. A creative mind is helpful as you’ll need to think outside the box to help us stay fresh and ahead of the competition. Junior Sales & Marketing Assistant: Support Marketing Campaigns: Assist in the planning, coordination, and execution of experiential in-person marketing campaigns to drive brand awareness and engagement. Collaborate with the marketing team to develop creative concepts, promotional materials, and campaign messaging. Help set up and manage on-site marketing activations and demonstrations. Execute Marketing Initiatives: Participate in the implementation of marketing initiatives designed to increase brand visibility, trial, and distribution. Contribute to the day-to-day execution of in-person marketing campaigns, promotions, and sales support activities. Actively engage with customers to promote products/services and drive interest and engagement. Product Knowledge: Develop and maintain a strong understanding of the products/services offered by the company and its clients. Stay updated on industry trends, market dynamics, and competitor activities to identify opportunities and challenges. Customer Engagement: Represent clients and their brands in a confident, professional, and transparent manner during customer interactions. Conduct presentations, demonstrations, and product sampling activities to showcase key features and benefits. Address customer queries, concerns, and feedback promptly and effectively. Campaign Performance Measurement: Monitor and track the performance of marketing campaigns using relevant metrics and analytics tools. Analyse campaign data to gain insights into customer behaviour, preferences, and trends. Prepare regular reports and presentations to assess campaign effectiveness and make data-driven recommendations for optimisation. Achieve KPIs: Work towards achieving company and client Key Performance Indicators (KPIs) related to brand awareness, customer engagement, and sales objectives. Collaborate with team members to set individual and team goals and develop strategies to meet or exceed targets. Requirements: Positive and proactive attitude towards learning and professional development. Ability to work independently while also contributing effectively as part of a team. Willingness to share ideas, offer creative input, and contribute to brainstorming sessions. Strong work ethic, goal-oriented mindset, and determination to achieve and exceed objectives. In this role, you will have the opportunity to gain hands-on experience in marketing execution, customer engagement, and campaign analysis. Your enthusiasm, creativity, and commitment to excellence will be instrumental in driving the success of marketing initiatives and delivering memorable brand experiences. If you think you’ve got what it takes, apply today! Applications: Apply via the online process, including a contact number. This is an immediate start opening, so if shortlisted, you will be contacted within 3 business days of submitting your application. Virtual interview will take place next week. Don’t meet every single requirement? Our client is dedicated to building a diverse, inclusive and authentic workplace, which is why we encourage you to apply even if your past experience does not align with every qualification listed. You may be just the right candidate for this or other roles. Please note: This position is on site. We operate in a performance-based industry and therefore growth opportunities and individual earnings will also be result-based.

    Immediate start!
    No experience
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  • Public Relations officer
    Public Relations officer
    2 months ago
    £42000–£43000 yearly
    Full-time
    Northwood

    Company overview: World Leisure Developments specialises in the development and international licensing of competitive social entertainment concepts. Our work combines creative design, strategic brand development, and partnership management to bring innovative leisure experiences to markets worldwide. With a growing presence across multiple regions, we collaborate with global partners to deliver high-quality, technology-driven entertainment brands that connect people through shared social experiences. Our first venue is currently under design, and we are preparing for an exciting global launch, including expansion into Greater China and other key international markets. Job description: We are now seeking a talented Public Relations Officer to support the company’s communication and brand-building efforts. The successful candidate will play a key role in enhancing the organisation’s visibility, strengthening relationships with stakeholders and partners, and ensuring consistent, high-quality messaging across all markets. This is an excellent opportunity for a communications professional who thrives in a creative, fast-evolving international environment. Responsibilities: • Work with senior colleagues to identify communication opportunities around strategy, brand, and international expansion, ensuring PR aligns with corporate goals., • Create and adapt written and visual content, including partnership proposals, brand updates, promotional materials, and social media campaigns for diverse audiences., • Build and maintain relationships with stakeholders—partners, licensors, venue operators, and community contacts—to strengthen the company’s global profile., • Support planning and delivery of promotional events, venue launches, and partnership showcases, ensuring consistent brand presentation., • Monitor public sentiment, competitor activity, and industry trends, providing insights to inform brand strategy and communications., • Serve as a cultural and linguistic bridge for international operations, leveraging Mandarin and cross-cultural understanding for Greater China and other markets., • Support communications in sensitive or high-profile situations, applying judgement, adaptability, and problem-solving to safeguard reputation. Skills and Qualifications • A Bachelor’s degree., • Minimum of 5 years’ professional experience., • Excellent written and verbal communication, with the ability to craft engaging content for diverse audiences., • Proven ability to build and maintain relationships with business partners, licensors, community representatives, and other key stakeholders., • Experience planning and executing promotional events, launches, or public-facing campaigns., • Ability to identify communication opportunities aligned with business strategy and brand objectives., • Familiarity with social media platforms and digital communication channels for audience engagement., • Strong cultural awareness; Mandarin language skills highly desirable for international operations., • Ability to monitor public sentiment, competitor activity, and industry trends, and translate insights into actionable recommendations., • Skilled in supporting communication during sensitive or high-profile situations, demonstrating sound judgement and problem-solving., • Strong project management, prioritisation, and multitasking abilities.

    No experience
    Easy apply

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