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  • Customer Service Manager
    Customer Service Manager
    18 hours ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Care Assistant / Carer
    Care Assistant / Carer
    6 days ago
    £14–£15 hourly
    Full-time
    Watford

    Full job description Care Assistant Location: Watford and Three Rivers Watford – Garston-Leavesden Rickmansworth – Maple Cross – Mill End - Heronsgate Moor Park Chorleywood-Loudwater Croxley Green South Oxhey-Carpenders Park Abbots Langley Sarratt £14- £15 Hourly rate | Expert training | Flexible shift patterns Bluebird Care – Where you change lives We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated Care Assistant to join our Care Expert Team and help us set the standard. Our customers should feel comfortable in their own homes, and we help them do exactly that. You’ll be supporting people in all aspects of daily living, working independently or as part of a team who that is supportive every step of the way. This isn’t just a job, this is a chance to bring purpose and dignity to someone’s life. If you’re ready to take on a new challenge, supporting our customers with the best quality care, then this is where you belong. Responsibilities As a Care Assistant, your key responsibilities will include: Provide high-quality care tailored to each person’s individual needs Assist with personal care (e.g. bathing, dressing, grooming) Help with meal prepping, preparation and nutrition Support with medication, prescriptions and safe disposal Carry out light housework like tidying, laundry and general cleaning Be a dependable friendly, familiar face for all the customers you care for Benefits £14- £15 Hourly rate Flexible hours Full induction and ongoing expert training Flexible shift patterns Uniform and PPE provided Regular support and ongoing career development Friendly, inclusive team with 24/7 support Refer a friend scheme Requirements A kind, compassionate attitude and a calm approach to care Great communication skills and the ability to build positive relationships Ability to follow care plans Previous care experience is beneficial but not a necessity as full training will be provided If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves. Bluebird Care Watford and Three Rivers is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices. Job Types: Full-time, Part-time, Permanent Pay: £14.00-£15.00 per hour Benefits: Company events Company pension Employee mentoring programme Paid volunteer time Sick pay Language: English (required) Licence/Certification: UK Driving License (required) Work authorisation: United Kingdom (required) Location: Watford (Hertfordshire, East of England Region) (required) Work Location: On the road

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    No experience
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  • Line Borer Machinist
    Line Borer Machinist
    27 days ago
    Full-time
    Denham

    ⭐ Experienced Mechanical Line Borer Machinist – Now Hiring! ⭐ Location: Iver, UK Employment Type: Full-time Salary: Competitive, based on experience Start Date: Immediate / Negotiable About the Role We are seeking a highly skilled Mechanical Line Borer Machinist to join our team. The ideal candidate will have hands-on experience operating portable line boring equipment, performing precision machining, and working on a variety of heavy machinery components in a workshop environment. Key Responsibilities • Perform workshop-based line boring on heavy equipment and industrial machinery, • Operate and maintain portable line boring machines and related tooling, • Measure, assess, and repair worn bores to required tolerances, • Weld build-up and machine back to OEM specifications, • Conduct quality checks to ensure accuracy and compliance, • Follow all safety procedures and maintain a clean, organised workspace Requirements • Proven experience as a line borer machinist (minimum 2 years), • Strong understanding of machining principles, tolerances, and measurement tools, • Experience with bore welding systems (optional but highly regarded), • Ability to work independently, • Mechanical aptitude and problem-solving skills, • High attention to detail and commitment to quality workmanship We Offer • Competitive pay, • Modern equipment and well-supported workshop, • Training and career development opportunities, • Supportive team environment, • Varied work across industries such as mining, construction, transport, and agriculture How to Apply Please send your CV and brief cover letter.

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